Cisco Systems 4300E, 4500E User Manual
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
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Text Part Number: OL-25230-02
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Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
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IMPLIED, INCLUDING, WITHOUT
CONTENTS
Preface v
Overview v
Organization v
Obtaining Documentation, Obtaining Support, and Security Guidelines v
CHAPTER
CHAPTER
1 Overview 1-1
IP Camera Features 1-1
IP Camera Physical Details 1-3
DC Auto Iris Lens Connector Pinouts 1-6
Package Contents 1-6
2 Getting Started 2-1
Installing the IP Camera 2-1
Performing the Initial Setup of the IP Camera 2-5
Accessing the IP Camera 2-6
Understanding the IP Camera User Interface 2-8
IP Camera Window Links 2-8
IP Camera Windows 2-9
Adjusting Back Focus on the IP Camera 2-10
Powering the IP Camera On or Off 2-11
Resetting the IP Camera 2-11
Managing the Local Storage 2-11
Downloading and Installing the USB Download Decryption Utility 2-12
Formatting the USB Flash Drive 2-12
Downloading Encrypted Video Files from the USB Flash Drive 2-13
Deleting Encrypted Video Files from the USB Flash Drive 2-13
Decrypting Encrypted Video Files 2-14
CHAPTER
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3 Configuring and Managing the IP Camera 3-1
Accessing Navigating the Configuration Windows 3-1
Feature Setup Windows 3-2
Streaming Settings Window 3-3
Camera Settings Window 3-6
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
iii
Contents
Video Overlay Settings Window 3-8
IO Ports Settings Window 3-9
Pan Tilt Settings Window 3-10
Event Notification Window 3-11
Patrol Sequence Window 3-16
Analytics Windows 3-18
Network Setup Windows 3-18
Basic Settings Window 3-18
IP Addressing Window 3-19
Time Settings Window 3-20
Discovery Settings Window 3-22
SNMP Settings Window 3-23
802.1x Settings Window 3-25
IP Filter Settings Window 3-26
QoS Settings Window 3-27
CHAPTER
CHAPTER
I
NDEX
Administration Windows 3-28
Account Initialization Window 3-28
User Settings Window 3-30
Maintenance Settings Window 3-31
Firmware Settings Window 3-33
Device Processes Window 3-34
Password Complexity Window 3-35
Log Windows 3-35
Log Setup Settings Window 3-36
Local Log Window 3-38
4 Viewing Live Video 4-1
5 Troubleshooting 5-1
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Preface
Overview
This document, Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide,
provides information about installing, configuring, using, managing, and troubleshooting the Cisco
4300E and 4500E Video Surveillance High-Definition IP Cameras.
Organization
This manual is organized as follows:
Chapter 1, “Overview” Provides an overview of the IP camera and its features
Chapter 2, “Getting Started” Provides instructions for installing and performing the initial
setup of the IP camera, accessing and understanding the IP
camera user interface, adjusting its back focus, powering the IP
camera on and off, resetting the IP camera, and managing the
local storage.
Chapter 3, “Configuring and
Managing the IP Camera”
Chapter 4, “Viewing Live Video” Explains how to view live video from the IP camera
Chapter 5, “Troubleshooting” Provides basic troubleshooting information
Explains how to configure, manage, and administer the IP camera
through the web-based configuration pages
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information about obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s
revised Cisco
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
technical documentation, at:
New in Cisco Product Documentation, which also lists all new and
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v
Preface
vi
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CHAPTER
Overview
This chapter provides an overview of the Cisco 4000E Series Video Surveillance High-Definition IP
Cameras and their features. These IP cameras include:
• CIVS-IPC-4300E—High-definition digital camera that is suitable for a wide range of video
surveillance applications
• CIVS-IPC-4500E—Identical features to the CIVS-IPC-4300E model with the addition of digital
signal processor (DSP) capabilities that are used for the Cisco video analytics feature
Note The CIVS-IPC-4300E model is not designed to be upgraded with a DSP.
This chapter includes these topics:
• IP Camera Features, page 1-1
• IP Camera Physical Details, page 1-3
• DC Auto Iris Lens Connector Pinouts, page 1-6
• Package Contents, page 1-6
1
IP Camera Features
The Cisco Video Surveillance IP Camera offers a feature-rich digital camera solution for a video
surveillance system. The camera provides high-definition (HD) video and simultaneous H.264 and
MJPEG compression, streaming up to 30 frames per second (fps) at 1080p (1920 x 1080) resolution, and
60 fps at 720p (1280 x 720) resolution. Contact closures and two-way audio allow integration with
microphones, speakers, and access control systems.
In addition, the IP camera provides networking and security capabilities, including multicast support,
hardware-based Advanced Encryption Standard (AES), and hardware-based Data Encryption
Standard/Triple Data Encryption Standard (DES/3DES) encryption. The camera can be powered through
an external power supply or by integrated Power over Ethernet (PoE).
The IP camera includes the following key features:
• H.264 and MJPEG compression—The IP camera can generate H.264 and MJPEG streams
simultaneously.
• Progressive scan video—The IP camera captures each frame at its entire resolution using
progressive scan rather than interlaced video capture, which captures each field of video.
• Analog video output—Supports analog video at 720p or lower resolution for installation purposes.
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1-1
IP Camera Features
Chapter 1 Overview
• Video analytics (CIVS-IPC-4500E only)—Provides an intuitive interface and tools for video
analysis.
• Medianet—The IP camera supports the Auto Smartports feature of the Media Services Interface
(MSI). MSI enables a camera to participate as an endpoint in the Cisco medianet architecture when
connected to a medianet enabled switch.
• Local Storage—Supports up to 8 GB of USB flash storage of video data when the camera loses
network connectivity.
• Day/night switch support—An IR-cut filter provides increased sensitivity in low-light conditions.
• Two-way audio communication—Audio can be encoded with the video. With the internal or
optional external microphone and optional external speaker, you can communicate with people at
the IP camera location while you are in a remote location and viewing images from the IP camera.
• Multi-protocol support—Supports these protocols: DHCP, FTP, HTTP, HTTPS, NTP, RTP, RTSP,
SMTP, SNMP v2 and v3, SSL/TLS, and TCP/IP.
• Web-based management—You perform ongoing administration and management of the IP camera
through web-based configuration menus.
• Motion detection—The IP camera can detect motion in user-designated fields of view by analyzing
changes in pixels and generate an alert if motion is detected.
• Flexible scheduling—You can configure the IP camera to respond to events that occur within a
designated schedule.
• Syslog support—The IP camera can send log data to a Syslog server.
• IP address filter—You can designate IP addresses that can access the IP camera and IP addresses
that cannot access the IP camera.
• User-definable HTTP/ HTTPS port number—Allows you to define the port that is used to
connect to the camera through the Internet.
• DHCP support—The IP camera can automatically obtain its IP addresses in a network in which
DHCP is enabled.
• Network Time Protocol (NTP) support—Allows the IP camera to calibrate its internal clock with
a local or Internet time server.
• Support for C and CS mount lenses—The IP camera supports a variety of C and CS mount lenses.
• PTZ support—The IP camera supports Pelco D protocol, which enables PTZ functions when used
with a supported motorized zoom lens, external pan/tilt mount, and control device.
• Power options—The IP camera can be powered with 12 volts DC or 24 volts AC, which is provided
through an optional external power adapter, or through PoE (802.3af), which is provided through a
supported switch.
• Camera access control—You can control access to IP camera configuration windows and live video
by configuring various user types and log in credentials.
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Chapter 1 Overview
IP Camera Physical Details
The IP camera includes a reset button, built-in microphone, status LEDs, several ports for connecting
external devices, and two threaded mounting holes, one on the bottom and one on the top.
Note The IP camera casing serves as a heatsink for the internal electronics and may be warm to the touch. This
is normal and indicates that the heatsink property of the casing is working as designed.
Figure 1-1 and the table that follows describe the items on the front of the IP camera.
Figure 1-1 Front of IP Camera
IP Camera Physical Details
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1 Lens opening The IP camera supports a variety of C and CS mount lenses, which
attach here.
For best performance, Cisco recommends that you use a DC auto
iris lens.
2 Focus ring Allows you to adjust the back focus of the IP camera.
You must loosen the focus ring hex screw on the bottom of the IP
camera before you can rotate the focus ring. For instructions, see
the
“Adjusting Back Focus on the IP Camera” section on
page 2-10.
3 Microphone Captures audio.
There also is a connection for an optional external microphone on
the rear of the IP camera.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
1-3
IP Camera Physical Details
Figure 1-2 and the table that follows describe the items on the rear of the IP camera.
Figure 1-2 Rear of IP Camera
Chapter 1 Overview
1 Power LED Lights bright when the IP camera is powering up. Lights dim when
the camera is IP operating
2 Analog Audio/Video Port Allows the connection of an optional Y cable or mini cable with
BNC connector. You can connect an optional external speaker or
microphone to the Y cable, or an optional video monitor to the mini
cable with BNC connector. Both cables are included in the optional
audio/video cables accessory kit can be purchased from Cisco
(Cisco part number CIVS-IPCA-1021=).
3 PoE LED Indicates information about PoE as follows:
• Lit green—PoE connection is detected
• Off—PoE connection is not detected
4 LAN port Accepts a standard LAN cable to connect the IP camera to a
10/100BaseT router or switch.
5 Network Activity LED Indicates information about the network connections as follows:
• Lit amber—LAN connection is detected
• Off—LAN connection is not detected
• Blinking—Data is being transmitted or received via the LAN
connection
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Chapter 1 Overview
IP Camera Physical Details
6 Power input Provides for the connection of an optional 12 V, 1 amp DC power
adapter or 24 VAC power adapter.
Caution Use only the Cisco specified power supply adapter.
7 Reset button Recessed button that reboots the IP camera or resets it to a default
state. You can use a pin or paper clip to depress it. It can be used
any time that the IP camera is on and can have various effects, as
described in the
8 GPIO ports General purpose input/output (GPIO) terminal block that includes
2 input ports (labeled DI1, DI2), 2 output ports (labeled DO1,
DO2), a grounding port (labeled GND), and a 5-pin RS-232 port.
9 USB port Supports up to 8 GB of USB flash storage of video data when the
camera loses network connectivity.
Figure 1-3 and the table that follows describe the item on the side of the IP camera.
“Resetting the IP Camera” section on page 2-11.
Figure 1-3 Side of IP Camera
1 DC auto iris lens connector Connection for cable from DC auto iris lens
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Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
1-5
DC Auto Iris Lens Connector Pinouts
DC Auto Iris Lens Connector Pinouts
Figure 1-4 describes the pinouts of the DC auto iris lens connector on the IP camera.
Figure 1-4 DC Auto Iris Lens Connector Pinouts
Pin Function
1 Damp –
2 Damp +
3 Drive +
4 Drive –
Package Contents
Chapter 1 Overview
The the Cisco Video Surveillance IP Camera package includes these items:
• Camera
• Lens opening dust cap
• USB port cover
• Terminal block for power connection
• C mount lens adaptor ring
• 0.9 mm Allen wrench for unlocking and locking the focus ring
• Quick Start Guide
1-6
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CHAPTER
2
Getting Started
This chapter provides instructions for installing and performing the initial setup of the Cisco Video
Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you
can configure it or view video from it, and how to perform other important tasks.
This chapter includes these topics:
• Installing the IP Camera, page 2-1
• Performing the Initial Setup of the IP Camera, page 2-5
• Accessing the IP Camera, page 2-6
• Understanding the IP Camera User Interface, page 2-8
• Adjusting Back Focus on the IP Camera, page 2-10
• Powering the IP Camera On or Off, page 2-11
• Resetting the IP Camera, page 2-11
• Managing the Local Storage, page 2-11
Installing the IP Camera
This section describes how to install the IP camera. Before installing, review these guidelines:
• The IP camera requires a network cable and a connection to a standard 10/100BaseT router or
switch. To power the IP camera with Power over Ethernet (PoE), a switch must be 802.3af
compliant.
• If you are using the IP camera on a network connection that does not provide PoE, you must use a
Cisco 12 VDC power adapter (Cisco part number CIVS-PWRPAC-12V) or a third-party 24 VAC
power adapter.
• If you are using an external speaker, microphone, input device, output device, or pan/tilt control
device, you must configure additional settings after installing and performing the initial set up of the
IP camera before the external device can fully operate. For detailed information about these settings,
see
Chapter 3, “Configuring and Managing the IP Camera.”
• If you do not connect an external device (speaker, microphone, input, output, or pan/tilt control)
when you perform the following installation procedure, you can install any of these devices later.
• The 4300E and 4500E IP cameras can be placed in a housing that makes the back focus hex screw
inaccessible. If you are placing the camera in a housing and adjusting the back focus is required, you
must complete the procedure in the
before you install the camera using the procedure in this section.
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“Adjusting Back Focus on the IP Camera” section on page 2-10
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
2-1
Installing the IP Camera
Chapter 2 Getting Started
Warning
Warning
Installation of the equipment must comply with local and national electrical codes.
The power supply must be placed indoors.
Note If you use the IP camera outdoors, place the camera and the power supply in a suitable NEMA
Statement 331
Statement 1074
enclosure.
Warning
Caution Inline power circuits provide current through the communication cable. Use the Cisco provided cable or
This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source
or an IEC60950 compliant limited power source.
Statement 353
a minimum 24AWG communication cable.
Note The power adapter that you use with the IP camera must provide power that is within +/–10% of the
required power.
Note The equipment is to be connected to a Listed class 2, limited power source.
To install the IP camera, follow the steps in Table 2-1. For illustrations of the connectors and ports that
the steps refer to, see the “IP Camera Physical Details” section on page 1-3.
.
Ta b l e 2-1 Installing the IP Camera
Action Explanation
Step 1
Step 2
Attach a lens to the lens opening on the IP camera. • If you are using a CS mount lens, screw the lens into
If you are using a DC auto iris lens, connect its cable to
the DC auto iris lens connector on the IP camera.
the lens opening. The IP camera accepts CS-mount
lenses with a lens protrusion of up to 5 mm.
• If you are using a C mount lens, screw the C mount
lens adapter that is supplied with the IP camera into
the lens opening, then screw the lens into the adapter.
Ensure that the lens is clean because any dirt may degrade
the quality of video images.
Note Save the lens opening dust cap and replace the dust
cap if you remove the lens.
For best performance, Cisco recommends that you use a
DC auto iris lens.
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Chapter 2 Getting Started
Table 2-1 Installing the IP Camera (continued)
Action Explanation
Step 3
Optional. Use the audio Y cable to connect a speaker,
microphone, or both devices to the audio port on the rear
of the IP camera.
Step 4
Optional. Use the mini cable with BNC connector to
temporarily attach an NTSC or PAL compliant analog
video display device to the analog video out port on the
rear of the IP camera for installation purposes.
Installing the IP Camera
Each device connects to the audio Y cable through a
standard 3.5 mm mini phone jack. A speaker connects to
the red jack (speaker out) and a microphone connects to
the black jack (mic in). The Y cable that is included in the
optional audio/video cables accessory kit can be
purchased from Cisco (Cisco part number
CIVS-IPCA-1021=).
A speaker plays audio that is captured by a microphone
that is attached to the PC on which you view video from
the camera.
Place the external microphone in a location that allows it
to capture the audio that you want.
Note By default, the IP camera does not transmit or
receive audio. To enable and configure audio, see
the
“Streaming Settings Window” procedure on
page 3-3.
The analog video device displays video from the
IP
camera. The display does not include the time stamp or
text that are configured for the camera.
Connect the monitor BNC connector to the mini cable
with BNC adapter, then plug the cable into the analog
video out port. The mini cable with BNC adapter is
included in the audio/video cables accessory kit, which
you can purchase from Cisco (Cisco part number
CIVS-IPCA-1021= ).
Analog video is enabled by default to allow you to adjust
the camera field of view during installation. However, it is
not supported as a normal camera feed and is
automatically disabled when any of the following camera
settings are made:
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• Audio is enabled
• Resolution is set to 1080p
• Framerate is set to 60 fps
• Mjpeg is enabled
• H.264 and mjpeg are both enabled
Note We recommend that you disable analog video after
installation. To disable analog video, see the
“Streaming Settings Window” procedure on
page 3-3.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
2-3
Installing the IP Camera
Table 2-1 Installing the IP Camera (continued)
Action Explanation
Step 5
Optional. Use the GPIO ports on the rear of the IP
camera to connect external devices that trigger alarms
(connect through input ports) or respond to alarms
(connect through output ports).
Step 6
Optional. Use the RS-232 ports on the rear of the IP
camera to connect a control device (motorized housing)
that supports the Pelco D protocol.
Step 7
Connect an STP (shielded twisted pair) Category 5 or
higher network cable to the LAN port on the back of the
camera and to a 10/100/BaseT router or switch.
Step 8
If you are using the IP camera on a network connection
that does not provide PoE, connect the optional 12 VDC
or 24 VAC power adapter.
Chapter 2 Getting Started
You can connect up to two input devices and two output
devices to these ports:
DI1—Alarm input 1
DI2—Alarm input 2
DO1—Alarm output 1
DO2—Alarm output 2
GND—Ground (for use if needed)
A RS-232 cable fits into the ports in one way. Make sure
to insert it properly.
If your network provides PoE, the IP camera powers on.
Skip to
First, connect the bare wires at the end of the power
adapter to the terminal block that is provided with the IP
camera:
• With the screws on the terminal block facing down,
Step 9.
take either of these actions:
–
For a 12 VDC power adapter—Put the positive
wire into the slot at the right rear of the terminal
block, put the negative wire into the middle slot
and put the ground wire in the left slot. (On the
Cisco power adapters, the positive wire has a
white stripe and the negative wire has no stripe.)
–
For a 24 VAC power adapter—Put one wire into
the into the slot at the right rear of the terminal
block and put the other wire into the middle slot.
There is polarity, so either wire can go into either
slot.
• Use a small flat-head screwdriver to tighten the
screws on the bottom of the terminal block so that the
power adapter wires are attached securely.
Note The power adapter may include an attached
terminal block that does not fit the IP camera. If
so, remove that terminal block and replace it with
the one that is provided with the IP camera.
Next, plug the terminal block into the power input port on
back of the IP camera. The terminal block fits into the
input port in one way. Make sure that the tabs on the
terminal block face the bottom of the IP camera.
Finally, plug the power adapter into an electrical outlet.
The IP camera powers up.
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Chapter 2 Getting Started
Table 2-1 Installing the IP Camera (continued)
Action Explanation
Step 9
Check the LEDs on the IP camera.
• The Ready LED lights brightly while the IP camera
starts up. After a few minutes, the Ready LED flashes
briefly then dims.
• The Network LED should be on.
Step 10
Mount the IP camera in the desired location. Connect the mounting device to the threaded mounting
hole on the bottom or top of the IP camera, depending on
your installation requirement.
After you install the IP camera, follow the instructions in the “Performing the Initial Setup of the IP
Camera” section on page 2-5 to access and configure the camera.
Performing the Initial Setup of the IP Camera
After you install IP camera as described in the “Installing the IP Camera” section on page 2-1, or after
you perform a factory reset procedure, you must access the IP camera and make initial configuration
settings. These settings include administrator and root passwords, and whether the IP camera can be
accessed through an HTTP connection in addition to the default HTTPS (HTTP secure) connection.
To make these configuration settings, you connect to the IP camera from any PC that is on the same
network as the IP camera. The PC must meet these requirements:
• Operating system—Microsoft Windows XP with Service Pack 2 or higher, or Microsoft Windows 7
Enterprise x64
Performing the Initial Setup of the IP Camera
• Browser—Internet Explorer 8.0 (32-bit only)
In addition, you must know the IP address of the IP camera. By default, when the IP camera powers on,
it attempts to obtain an IP address from a DHCP server in your network. If the camera cannot obtain an
IP address through DCHP within 90 seconds, it uses a default IP address of 192.168.0.100.
To connect to the IP camera for the first time and make initial configuration settings, perform the
following steps. You can change these configuration settings in the future as described in
“Configuring and Managing the IP Camera.”
Before you Begin
The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect
to the IP camera. You can download the
Procedure
Step 1 Start Internet Explorer, enter HTTPS://ip_address in the address field, and press Enter.
.NET Framework from the Microsoft website.
Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera was
unable to obtain this IP address, enter 192.168.0.100.
The Account window appears.
Chapter 3,
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2-5
Accessing the IP Camera
Step 2 In the Set Password and Verify Password fields in the Admin column, enter a password for the IP camera
Step 3 In the Set Password and Verify Password fields in the Root column, enter a password that is used when
Step 4 In the HTTP area, click the HTTP radio button if you want to allow both HTTP and HTTPS connections
Step 5 Click Apply.
Chapter 2 Getting Started
administrator.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are:
! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
accessing the IP camera through a Secure Shell (SSH) connection.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are:
! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
You use the root password if you need to troubleshoot the IP camera through a SSH connection with the
assistance of the Cisco Technical Assistance Center.
to the IP camera.
The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera.
The IP camera reboots.
Step 6 After the IP camera reboots, start Internet Explorer and, in the Address field, enter the following:
protocol://ip_address
where:
• protocol is HTTPS or HTTP. (You can use HTTP only if you enabled it in Step 4.)
• ip_address is the IP address that you used in Step 1.
Step 7 If you are prompted to install ActiveX controls, which are required to view video from the IP camera,
follow the on-screen prompts to do so.
The Home window for the IP Camera appears. For information about this window, see the
“Understanding the IP Camera User Interface” procedure on page 2-8.
Accessing the IP Camera
After you perform the initial configuration as described in the “Performing the Initial Setup of the IP
Camera” section on page 2-5, follow the steps in this section each time that you want to access the IP
camera windows to make configuration settings, view live video, or perform other activities.
You access these windows by connecting to the IP camera from any PC that is on the same network as
the IP camera and that meets these requirements:
2-6
• Operating system—Microsoft Windows XP with Service Pack 2 or higher, or Microsoft Windows 7
Enterprise x64
• Browser—Internet Explorer 8.0 (32-bit only)
You need this information to access the IP camera windows:
• IP address of the IP camera. By default, the IP camera attempts to obtain an IP address from a DHCP
server in your network. If the IP camera cannot obtain an IP address through DHCP within 90
seconds of powering up or resetting, it uses the default IP address of 192.168.0.100.
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Chapter 2 Getting Started
Step 1 Start Internet Explorer and enter the following in the address field:
Accessing the IP Camera
• Port number, if other than the default value. Default port numbers for the IP camera are 443 for
HTTPS and 80 for HTTP. The IP camera administrator can configure an HTTPS port and an HTTP
port as described in the
• Your user name and password for the IP camera. The IP camera administrator configures user names
and passwords as described in the
To access the IP camera windows, perform the following these steps.
Before you Begin
The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect
to the IP camera. You can download the
Procedure
protocol://ip_address:port_num ber
where:
• protocol is HTTPS for a secure connection or HTTP for a non-secure connection. You can use
HTTP only if you configure the camera to accept non-secure HTTP connections as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5.
“Account Initialization Window” section on page 3-28.
“User Settings Window” section on page 3-30.
.NET Framework from the Microsoft website.
• ip_address is the IP address of the IP camera. The default IP address is 192.168.0.100.
• port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You
do not need to enter a port number if you are connecting through the default HTTPS port 443 or the
default HTTP port 80.
For example,
• Enter the following for a secure connection if the IP address is 192.168.0.100 and the HTTPS port
number is 443:
https://192.168.0.100
• Enter the following for a secure connection if the IP address is 203.70.212.52 and the HTTPS port
number is 1024:
https://203.70.212.52:1024
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 80:
http://203.70.212.52
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 1024:
http://203.70.212.52:1024
Step 2 Enter your IP camera user name and password in the Username and Password fields, then click Login.
To log in as the IP camera administrator, enter the user name admin (which is case sensitive) and the
password that is configured for the administrator. To log in as a user, enter the user name and password
that are configured for the user.
The Home window for the IP Camera appears.
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Understanding the IP Camera User Interface
Understanding the IP Camera User Interface
After you log in to the IP camera as described in the “Accessing the IP Camera” section on page 2-6, you
can access the IP camera windows and perform a variety of administrative and user procedures.
The links and activities that you can see and access in the IP camera windows depend on your IP camera
privilege level. Privilege levels are configured as described in the
page 3-30 and include the following:
• Administrator—Can access all IP camera windows, features, and functions.
• Viewer—Can access the Camera Video/Control window with limited controls, and can access the
Refresh, Logout, About, and Help links from that window.
IP Camera Window Links
The IP Camera user interface includes links that you use to access various windows and perform other
activities.
access the link.
Tabl e 2-2 describes each link and lists the IP camera privilege level that you must have to
Chapter 2 Getting Started
“User Settings Window” section on
Ta b l e 2-2 Links in the IP Camera Windows
Link Description Privilege Level
Refresh Updates the information in the window that is currently displayed. Administrator
User
Home Displays the Home window. Administrator
View Video Displays the Camera Video/Control window.
You may be prompted to install ActiveX controls when trying to
access this window for the first time. ActiveX controls are required
to view video from the IP camera. Follow the on-screen prompts to
install ActiveX controls.
Setup Provides access to the configuration menus for the IP camera. Administrator
Logout Logs you out from the IP camera. Administrator
About Displays a pop-up window with model, version, and copyright
information for the IP camera.
Help Displays reference information for the window that is currently
displayed.
Administrator
User
User
Administrator
User
Administrator
User
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Chapter 2 Getting Started
IP Camera Windows
The IP camera user interface includes these main windows:
• Home window—Displays the information that is described in Table 2-3.
• Setup window—Provides access to the IP camera configuration windows. For detailed information,
see
Chapter 3, “Configuring and Managing the IP Camera.”
• Camera Video/Control window—Displays live video from the camera and lets you control a variety
of camera and display functions. For detailed information, see
Ta b l e 2-3 Home Window Information
Field Description
General Information
ID Identifier of the IP camera. To configure the ID, see the “Basic Settings
Name Name of the IP camera. To configure the name, see the “Basic Settings
Current Time Current date and time of the IP camera. To set the date and time, see the
S/N Serial number of the IP camera.
Firmware Version of the firmware that is installed on the IP camera.
Codec Version of the codec that is running on the IP camera.
Part Number Cisco manufacturing part number of the IP camera.
Top Assembly Revision Cisco assembly revision number.
Network Status
MAC Address MAC address of the IP camera.
Configuration Type Method by which the IP camera obtains its IP address. To configure this
LAN IP IP address of the LAN to which the IP camera is connected. To configure this
Subnet Mask Subnet mask of the LAN to which the IP camera is connected. To configure
Gateway Address IP address of the gateway through which the IP camera is connected. To
Primary DNS IP address of the primary DNS server, if configured for the IP camera. To
Secondary DNS IP address of the secondary DNS server, if configured for the IP camera. To
IO Port Status
Input Port 1 Current state of input port 1 on the IP camera.
Input Port 2 Current state of input port 2 on the IP camera.
Understanding the IP Camera User Interface
Chapter 4, “Viewing Live Video.”
Window” section on page 3-18.
Window” section on page 3-18.
“Time Settings Window” section on page 3-20
method, see the
IP address, see the
the subnet mask, see the
configure this IP address, see the
page 3-19.
configure a primary DNS server, see the
page 3-19.
configure a secondary DNS server, see the
on page 3-19.
“IP Addressing Window” section on page 3-19.
“IP Addressing Window” section on page 3-19.
“IP Addressing Window” section on page 3-19.
“IP Addressing Window” section on
“IP Addressing Window” section on
“IP Addressing Window” section
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Adjusting Back Focus on the IP Camera
Table 2-3 Home Window Information (continued)
Field Description
Output Port 1 Current state of output port 1 on the IP camera.
Output Port 1 Current state of output port 2 on the IP camera.
Channel 1 and Channel 2
User IP camera user name of each user who is accessing the primary video stream
IP Address IP address of the client device.
Start Time Time and date that the client accessed the video stream for this session.
Elapsed Time Length of time that the client has been accessing the video stream.
Chapter 2 Getting Started
(Channel 1) or the secondary video stream (Channel 2) through a client PC
or a third-party device.
Be default, users appear in order of start time. To displays users in ascending
order of any information in any corresponding column, click the column
heading. Click a column heading again to reverse the display order.
Adjusting Back Focus on the IP Camera
To obtain the sharpest image from the camera, you may need to adjust its back focus. This adjustment is
useful if the focus control on a lens does not allow you to obtain a sharp enough image.
Note The 4300E and 4500E IP cameras can be placed in a housing that makes the back focus hex screw
inaccessible. If you are placing the camera in a housing and adjusting the back focus is required, you
must complete the procedure in this section before completing the procedure in the
Camera” section on page 2-1.
To adjust the back focus, perform the following steps while viewing video from the camera. For
information about viewing video, see
Procedure
Step 1 With a lens attached to the IP camera, use the 0.9mm Allen wrench that is supplied with the IP camera
to loosen the focus ring hex screw.
This screw is on the bottom of the camera just behind the focus ring.
Step 2 Adjust the back focus by aiming the IP camera at an object that is at least 15 feet (4.5 meters) away and
rotating the focus ring to obtain a clear image as follows:
• For a variable-focus lens, obtain a sharp picture in both wide-angle and telephoto positions.
• For a zoom lens, ensure that the object of interest remains in focus throughout the entire zoom range
of the lens.
Step 3 Use the Allen wrench to tighten the focus ring hex screw.
Chapter 4, “Viewing Live Video.”
“Installing the IP
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Chapter 2 Getting Started
Powering the IP Camera On or Off
The IP camera does not include an on/off switch. You power it on or off by connecting it to or
disconnecting it from a power source. When you power off the IP camera, configuration settings are
retained.
To power on the IP camera, take either of these actions:
• Use an STP (shielded twisted pair) Category 5 or higher network cable to connect the IP camera to
a network switch that provides 802.3af compliant PoE
• Use an optional 12 VDC or 24VAC power adapter to connect the IP camera to a wall outlet
To power off the IP camera, take either of these actions:
• If the IP camera is receiving PoE, disconnect the network cable
• If the IP camera is receiving power through the power adapter, unplug the adapter from the wall or
disconnect it from the camera
Resetting the IP Camera
Powering the IP Camera On or Off
You reset the IP camera by pressing the Reset button on the rear of the device (see Figure 1-3 on
page 1-5). There are various reset types, as described in Tab le 2-4.
You also can also perform these reset operations from the Maintenance Settings window as described in
the
“Maintenance Settings Window” section on page 3-31.
Ta b l e 2-4 Resetting the IP Camera
Reset Type Procedure Remarks
Reboot. Press and immediately release
Factory reset. Press and hold the button for at
Managing the Local Storage
the Reset button.
least 15 seconds.
This action is equivalent to
powering the IP camera down
and then powering it up. Settings
that are configured for the IP
camera are retained.
Sets all IP camera options to
their default values. After you
perform this procedure, follow
the steps in the
Initial Setup of the IP Camera”
section on page 2-5.
“Performing the
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The 4000E Series IP cameras have a USB port that can support an optional USB flash drive (up to 8 GB)
for local storage purposes. If local storage is available on an IP camera and the camera loses network
connectivity, video data storage switches to the local USB flash drive.
For security purposes, video data stored on the USB flash drive is encrypted. To view the encrypted
video, you must decrypt it to H.264 format. Encrypted files cannot be decrypted directly from a USB
flash drive on an IP camera; before they can be decrypted, they must either be downloaded to your PC,
or the USB flash drive must be moved from the IP camera to your PC.
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Managing the Local Storage
The USB Download Decryption Utility allows you to manage the USB flash drive and to decrypt the
encrypted video data on the flash drive. The utility can be downloaded from Cisco.com and installed on
your PC. For more information see the
Utility” section on page 2-12
Note You cannot manage a USB flash drive using the camera firmware or Cisco Video Surveillance Manager
(VSM); you must use the USB Download Decryption utility.
This section includes the following local storage management topics:
• Downloading and Installing the USB Download Decryption Utility, page 2-12
• Formatting the USB Flash Drive, page 2-12
• Downloading Encrypted Video Files from the USB Flash Drive, page 2-13
• Deleting Encrypted Video Files from the USB Flash Drive, page 2-13
• Decrypting Encrypted Video Files, page 2-14
Chapter 2 Getting Started
“Downloading and Installing the USB Download Decryption
Downloading and Installing the USB Download Decryption Utility
Procedure
Step 1 Perform the following steps to obtain the USB Download Decryption Utility:
a. Go to this URL:
http://www.cisco.com/cisco/software/type.html?mdfid=282582478&flowid=7145
b. Click the Video Surveillance IP Camera Utility link.
c. Locate and choose the USB download decryption utility file, which is named
USBDownloadandDecryptionUtility2.4.0.msi, and click Download Now.
d. Log in and follow the on-screen prompts to download the file to your PC.
e. Close Internet Explorer.
Step 2 Double-click the USBDownloadandDecryptionUtility2.4.0.msi file that you downloaded in Step 1 and
follow the on-screen prompts to install the utility on your PC.
During the installation process, the installer adds the USB Download Decryption Utility icon to your
desktop.
Formatting the USB Flash Drive
2-12
Before you begin
Obtain and insert a USB flash drive into the USB port on the back of the IP camera. USB flash drives up
to 8 GB in size are supported.
Note You can purchase an 8 GB USB flash drive for the IP camera from Cisco using part number
CIVS-IPC-USB-8GB.
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Chapter 2 Getting Started
Procedure
Step 1 Double-click the USB Download Decryption Utility icon to open the utility.
Step 2 Enter the IP address and root password for the IP camera and click Connect.
Step 3 Click Format USB.
Step 4 Click Ye s twice to verify that you are sure that you want to format the USB flash drive.
The USB flash drive is formatted using a FAT32 partition. If the USB flash drive was previously
formatted using a different partition type, such as NTFS, you are prompted to verify that you want to
format the USB flash drive using the FAT32 partition.
Downloading Encrypted Video Files from the USB Flash Drive
Procedure
Managing the Local Storage
Step 1 Double-click the USB Download Decryption Utility icon to open the utility.
Step 2 Enter the IP address and root password for the IP camera and click Connect.
When the utility successfully connects to the IP camera, USB flash drive capacity information and a list
of the encrypted video files are displayed.
Step 3 Do one of the following to choose the encrypted files that are to be downloaded to your PC:
• To choose all encrypted video files on the USB flash drive, click Select all.
• To choose some of the encrypted video files on the USB flash drive, click on the ones you want to
download from the file list.
Step 4 Click Save.
The selected files are copied to the specified directory, leaving the original files on the USB flash drive.
What to Do Next
To view the encrypted video files that have been downloaded, you must decrypt them. For more
information, see the
“Decrypting Encrypted Video Files” section on page 2-14
Deleting Encrypted Video Files from the USB Flash Drive
Procedure
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Step 1 Double-click the USB Download Decryption Utility icon to open the utility.
Step 2 Enter the IP address and root password for the IP camera and click Connect.
When the utility successfully connects to the IP camera, USB flash drive capacity information and a list
of the encrypted video files are displayed.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
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Managing the Local Storage
Step 3 Do one of the following to choose the encrypted files that are to be deleted from the USB flash drive:
• To choose all encrypted video files on the USB flash drive, click Select all.
• To choose some of the encrypted video files on the USB flash drive, click on the ones you want to
delete from the file list.
Step 4 Click Delete.
The selected files are deleted from the USB flash drive.
Decrypting Encrypted Video Files
Before you begin
• Download the encrypted video files to your PC, or move the USB flash drive containing the
encrypted video files from the IP camera to your PC. For more information about downloading the
encrypted video files, see the
section on page 2-13.
Chapter 2 Getting Started
“Downloading Encrypted Video Files from the USB Flash Drive”
• Note the root password of the IP camera that created the encrypted video files.
Procedure
Step 1 Double-click the USB Download Decryption Utility icon to open the utility.
Step 2 Click the Decrypt tab.
Step 3 Do one of the following to specify the encrypted files that are to be decrypted:
• In the Input files(s) text box, enter the full path and filename for each file to be encrypted. Separate
multiple entries with a semicolon.
• Click the Browse button for the Input files(s) field, navigate to and choose the files to be encrypted,
and click Open.
Step 4 Do one of the following to specify the output directory where the decrypted files are to be saved:
• In the Output directory text box, enter the full path for the output directory.
• Click the Browse button for the Output directory field, navigate to and choose the output directory,
and click Open.
Step 5 In the password text box, enter the root password for the IP camera that created the encrypted files.
The selected files are decrypted, and for each file, the Status text box indicates whether the decryption
process failed or succeeded.
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