Cisco Video Surveillance 4300 and 4500
High-Definition IP Cameras User Guide
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Text Part Number: OL-19609-04
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Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Log Setup Settings Window3-33
Local Log Window3-35
4Viewing Live Video4-1
5Troubleshooting5-1
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Preface
Overview
This document, Cisco Video Surveillance IP Camera User Guide, provides information about installing,
configuring, using, managing, and troubleshooting the Cisco 4000 Series Video Surveillance
High-Definition IP Cameras.
Organization
This manual is organized as follows:
Chapter 1, “Overview”Provides an overview of the IP camera and its features
Chapter 2, “Getting Started”Provides instructions for installing and performing
the initial setup of the IP camera, accessing and
understanding the IP camera user interface, powering
the IP camera on and off, resetting the IP camera, and
adjusting its back focus
Chapter 3, “Configuring and Managing the IP
Camera”
Chapter 4, “Viewing Live Video”Explains how to view live video from the IP camera
Chapter 5, “Troubleshooting”Provides basic troubleshooting information
Explains how to configure, manage, and administer
the IP camera through the web-based configuration
pages
Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information about obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
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Preface
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CHAPTER
Overview
This chapter provides an overview of the Cisco 4000 Series Video Surveillance High-Definition IP
Cameras and their features. These IP cameras include:
• CIVS-IPC-4300—High-definition digital camera that is suitable for a wide range of video
surveillance applications
• CIVS-IPC-4500—Identical features to the CIVS-IPC-4300 model with the addition of digital signal
processor (DSP) capabilities that are used for the Cisco video analytics feature
NoteThe CIVS-IPC-4300 model is not designed to be upgraded with a DSP.
This chapter includes these topics:
• IP Camera Features, page 1-1
• IP Camera Physical Details, page 1-2
• DC Auto Iris Lens Connector Pinouts, page 1-6
• Package Contents, page 1-6
1
IP Camera Features
The Cisco Video Surveillance IP Camera offers a feature-rich digital camera solution for a video
surveillance system. The camera provides high-definition (HD) video and simultaneous H.264 and
MJPEG compression, streaming up to 30 frames per second (fps) at 1080p (1920 x 1080) resolution, and
60 fps at 720p (1280 x 720) resolution. Contact closures and two-way audio allow integration with
microphones, speakers, and access control systems.
In addition, the IP camera provides networking and security capabilities, including multicast support,
hardware-based Advanced Encryption Standard (AES), and hardware-based Data Encryption
Standard/Triple Data Encryption Standard (DES/3DES) encryption. The camera can be powered through
an external power supply or by integrated Power over Ethernet (PoE).
The IP camera includes the following key features:
• H.264 and MJPEG compression—The IP camera can generate H.264 and MJPEG streams
simultaneously.
• Progressive scan video—The camera captures each frame at its entire resolution using progressive
scan rather than interfaced video capture, which captures each field of video.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
1-1
IP Camera Physical Details
Chapter 1 Overview
• Two-way audio communication—Audio can be encoded with the video. With the internal or
optional external microphone and optional external speaker, you can communicate with people at
the IP camera location while you are in a remote location and viewing images from the IP camera.
• Web-based management—You perform ongoing administration and management of the IP camera
through web-based configuration menus.
• Motion detection—The IP camera can detect motion in user-designated fields of view by analyzing
changes in pixels and generate an alert if motion is detected.
• Flexible scheduling—You can configure the IP camera to respond to events that occur within a
designated schedule.
• Syslog support—The IP camera can send log data to a Syslog server.
• IP address filter—You can designate IP addresses that can access the IP camera and IP addresses
that cannot access the IP camera.
• User-definable HTTP/ HTTPS port number—Allows you to define the port that is used to
connect to the camera through the Internet.
• DHCP support—The IP camera can automatically obtain its IP addresses in a network in which
DHCP is enabled.
• Network Time Protocol (NTP) support—Allows the IP camera to calibrate its internal clock with
a local or Internet time server.
• Support for C and CS mount lenses—The IP camera supports a variety of C and CS mount lenses.
• RS-485/PTZ support—The IP camera supports Pelco D protocol, which enables PTZ functions
when used with a supported motorized zoom lens, external pan/tilt mount, and control device.
• Power options—The IP camera can be powered with 12 volts DC or 24 volts AC, which is provided
through an optional external power adapter, or through PoE (802.3af), which is provided through a
supported switch.
• Camera access control—You can control access to IP camera configuration windows and live video
by configuring various user types and log in credentials.
• Video analytics (CIVS-IPC-4500 only)—Provides an intuitive interface and tools for video
analysis.
IP Camera Physical Details
The IP camera includes a reset button, built-in microphone, status LEDs, several ports for connecting
external devices, and two threaded mounting holes, one on the bottom and one on the top.
Figure 1-1 and the table that follows describe the items on the front of the IP camera.
1-2
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Chapter 1 Overview
IP Camera Physical Details
Figure 1-1Front of IP Camera
1Lens openingThe IP camera supports a variety of C and CS mount lenses, which
attach here.
For best performance, Cisco recommends that you use a DC auto
iris lens.
2Focus ringAllows you to adjust the back focus of the IP camera.
You must loosen the focus ring hex screw on the bottom of the IP
camera before you can rotate the focus ring. For instructions, see
the “Adjusting Back Focus on the IP Camera” section on page 2-9.
3MicrophoneCaptures audio.
There also is a connection for an optional external microphone on
the rear of the IP camera.
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1-3
IP Camera Physical Details
Figure 1-2 and the table that follows describe the items on the rear of the IP camera.
Figure 1-2Rear of IP Camera
Chapter 1 Overview
1-4
1Power LEDLights bright when the IP camera is powering up. Lights dim when
the camera is IP operating
2Audio PortAllows the connection of the audio Y cable that is provided with
the IP camera. You can connect an optional external speaker,
optional external microphone (with pre-amplifier), or both devices
through this cable.
Each device connects to the audio cable through a standard 3.5 mm
mini phone jack. A speaker connects to the green jack, which is
labeled “Audio Out.” A microphone connects to the pink jack,
which is labeled “Audio In.” Microphones and speakers that are
designed for use with PCs usually are compatible with this input
jack.
Connecting an external microphone disables the internal
microphone on the IP camera.
3PoE LEDIndicates information about PoE as follows:
• Lit green—PoE connection is detected
• Off—PoE connection is not detected
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Chapter 1 Overview
IP Camera Physical Details
4LAN portAccepts a standard LAN cable to connect the IP camera to a
100BaseT hub, router, or switch.
5Network Activity LEDIndicates information about the network connections as follows:
• Lit amber—LAN connection is detected
• Off—LAN connection is not detected
• Blinking—Data is being transmitted or received via the LAN
connection
6Power inputProvides for the connection of an optional 12 V, 1 amp DC power
adapter or 24 VAC power adapter.
CautionUse only the Cisco specified power supply adapter.
7Reset buttonRecessed button that reboots the IP camera or resets it to a default
state. You can use a pin or paper clip to depress it. It can be used
any time that the IP camera is on and can have various effects, as
described in the “Resetting the IP Camera” section on page 2-10.
8GPIO portsGeneral purpose input/output (GPIO) terminal block that includes
2 input ports (labeled DI1, DI2), 2 output ports (labeled DO1,
DO2), a grounding port (labeled GND), and a a 5-pin RS-232 port.
9USB portNot supported.
Figure 1-3 and the table that follows describe the item on the side of the IP camera.
Figure 1-3Side of IP Camera
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1DC auto iris lens connectorConnection for cable from DC auto iris lens
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
1-5
DC Auto Iris Lens Connector Pinouts
DC Auto Iris Lens Connector Pinouts
Figure 1-4 and the table that follows describe the pinouts of the DC auto iris lens connector on the IP
camera.
Figure 1-4DC Auto Iris Lens Connector Pinouts
Chapter 1 Overview
PinFunction
1Damp –
2Damp +
3Drive +
4Drive –
Package Contents
The the Cisco Video Surveillance IP Camera package includes these items:
• Camera
• Lens opening dust cap
• USB port cover
• Audio Y cable, 3.5 mm male mono jack / dual 3.5 mm female mono jacks, for connecting an external
speaker and microphone
• Terminal block for power connection
• C mount lens adaptor
• 0.9 mm Allen wrench for unlocking and locking the focus ring
• Regulatory Compliance and Safety Information
1-6
• Quick Start Guide
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CHAPTER
2
Getting Started
This chapter provides instructions for installing and performing the initial setup of the Cisco Video
Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you
can configure it or view video from it, and how to perform other important tasks.
This chapter includes these topics:
• Installing the IP Camera, page 2-1
• Performing the Initial Setup of the IP Camera, page 2-5
• Accessing the IP Camera, page 2-6
• Understanding the IP Camera User Interface, page 2-7
• Adjusting Back Focus on the IP Camera, page 2-9
• Powering the IP Camera On or Off, page 2-10
• Resetting the IP Camera, page 2-10
Installing the IP Camera
This section describes how to install the IP camera. Before installing, review these guidelines:
• The IP camera requires a network cable and a connection to a standard 100BaseT hub, router, or
switch. To power the IP camera with Power over Ethernet (PoE), a switch must be 802.3af
compliant.
• If you are using the IP camera on a network connection that does not provide PoE, you must use a
Cisco 12 VDC power adapter (Cisco part number CIVS-PWRPAC-12V) or a third-party 24 VAC
power adapter.
• If you are using an external speaker, microphone, input device, output device, or pan/tilt control
device, you must configure additional settings after installing and performing the initial set up of the
IP camera before the external device can fully operate. For detailed information about these settings,
see Chapter 3, “Configuring and Managing the IP Camera.”
• If you do not connect an external device (speaker, microphone, analog video display, input device,
output device, or pan/tilt control device) when you perform the following installation procedure, you
can install any of these devices later.
Warning
Installation of the equipment must comply with local and national electrical codes.
Statement 1074
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2-1
Installing the IP Camera
Chapter 2 Getting Started
Warning
The power supply must be placed indoors.
NoteIf you use the IP camera outdoors, place the camera and the power supply in a suitable NEMA
enclosure.
Warning
This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source
or an IEC60950 compliant limited power source.
CautionInline power circuits provide current through the communication cable. Use the Cisco provided cable or
a minimum 24AWG communication cable.
NoteThe power adapter that you use with the IP camera must provide power that is within +/–10% of the
required power.
NoteThe equipment is to be connected to a Listed class 2, limited power source.
To install the IP camera, follow the steps in Table 2-1 . For illustrations of the connectors and ports that
the steps refer to, see the “IP Camera Physical Details” section on page 1-2.
.
Table 2-1Installing the IP Camera
Statement 331
Statement 353
Step 1
Step 2
ActionExplanation
Attach a lens to the lens opening on the IP camera.• If you are using a CS mount lens, screw the lens into
the lens opening. The IP camera accepts CS-mount
lenses with a lens protrusion of up to 5 mm.
• If you are using a C mount lens, screw the C mount
lens adapter that is supplied with the IP camera into
the lens opening, then screw the lens into the adapter.
Ensure that the lens is clean because any dirt may degrade
the quality of video images.
NoteSave the lens opening dust cap and replace the dust
cap if you remove the lens.
If you are using a DC auto iris lens, connect its cable to
the DC auto iris lens connector on the IP camera.
For best performance, Cisco recommends that you use a
DC auto iris lens.
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Chapter 2 Getting Started
Table 2-1Installing the IP Camera (continued)
ActionExplanation
Step 3
Optional. Use the audio Y cable that is provided with
the IP camera to connect a speaker, microphone, or both
devices to the audio port on the rear of the IP camera.
Step 4
Optional. Use the GPIO ports on the rear of the IP
camera to connect external devices that trigger alarms
(connect through input ports) or respond to alarms
(connect through output ports).
Installing the IP Camera
The audio cable that is provided with the IP includes two
plugs. The cable from an external speaker connects to the
Audio Out plug on the audio cable. The cable from an
external microphone connects to the Audio In plug on the
audio cable.
A speaker plays audio that is captured by a microphone
that is attached to the PC on which you view video from
the camera.
Place the external microphone in a location that allows it
to capture the audio that you want.
NoteBy default, the IP camera does not transmit or
receive audio. To enable and configure audio, see
the “Streaming Settings Window” procedure on
page 3-3.
You can connect up to two input devices and two output
devices to these ports:
DI1—Alarm input 1
DI2—Alarm input 2
DO1—Alarm output 1
Step 5
Step 6
Optional. Use the RS-232 ports on the rear of the IP
camera to connect a control device (motorized housing)
that supports the Pelco D protocol.
Connect an STP (shielded twisted pair) Category 5 or
higher network cable to the LAN port on the back of the
camera and to a 100BaseT hub, router, or switch.
DO2—Alarm output 2
GND—Ground (for use if needed)
A RS-232 cable fits into the ports in one way. Make sure
to insert it properly.
If your network provides PoE, the IP camera powers on.
Skip to Step 8.
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Installing the IP Camera
Table 2-1Installing the IP Camera (continued)
ActionExplanation
Step 7
If you are using the IP camera on a network connection
that does not provide PoE, connect the optional 12 VDC
or 24 VAC power adapter.
Chapter 2 Getting Started
First, connect the bare wires at the end of the power
adapter to the terminal block that is provided with the IP
camera:
• With the screws on the terminal block facing down,
take either of these actions:
–
For a 12 VDC power adapter—Put the positive
wire into the slot at the right rear of the terminal
block, put the negative wire into the middle slot
and put the ground wire in the left slot. (On the
Cisco power adapters, the positive wire has a
white stripe and the negative wire has no stripe.)
–
For a 24 VAC power adapter—Put one wire into
the into the slot at the right rear of the terminal
block and put the other wire into the middle slot.
There is polarity, so either wire can go into either
slot.
Step 8
Step 9
• Use a small flat-head screwdriver to tighten the
screws on the bottom of the terminal block so that the
power adapter wires are attached securely.
NoteThe power adapter may include an attached
terminal block that does not fit the IP camera. If
so, remove that terminal block and replace it with
the one that is provided with the IP camera.
Next, plug the terminal block into the power input port on
back of the IP camera. The terminal block fits into the
input port in one way. Make sure that the tabs on the
terminal block face the bottom of the IP camera.
Finally, plug the power adapter into an electrical outlet.
The IP camera powers up.
Check the LEDs on the IP camera.
• The Ready LED lights brightly while the IP camera
starts up. After a few minutes, the Ready LED flashes
briefly then dims.
• The Network LED should be on.
Mount the IP camera in the desired location.Connect the mounting device to the threaded mounting
hole on the bottom or top of the IP camera, depending on
your installation requirement.
After you install the IP camera, follow the instructions in the “Performing the Initial Setup of the IP
Camera” section on page 2-5 to access and configure the camera.
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Chapter 2 Getting Started
Performing the Initial Setup of the IP Camera
After you install IP camera as described in the “Installing the IP Camera” section on page 2-1, or after
you perform a factory reset procedure, you must access the IP camera and make initial configuration
settings. These settings include administrator and root passwords, and whether the IP camera can be
accessed through an HTTP connection in addition to the default HTTPS (HTTP secure) connection.
To make these configuration settings, you connect to the IP camera from any PC that is on the same
network as the IP camera. The PC must meet these requirements:
• Operating system—Microsoft Windows XP with Service Pack 2 or 3
• Browser—Internet Explorer 6.0 with Service Pack 2 or higher
In addition, you must know the IP address of the IP camera. By default, when the IP camera powers on,
it attempts to obtain an IP address from a DHCP server in your network. If the camera cannot obtain an
IP address through DCHP within 90 seconds, it uses a default IP address of 192.168.0.100.
To connect to the IP camera for the first time and make initial configuration settings, perform the
following steps. You can change these configuration settings in the future as described in Chapter 3,
“Configuring and Managing the IP Camera.”
Performing the Initial Setup of the IP Camera
Before you Begin
The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect
to the IP camera. You can download the .NET Framework from the Microsoft website.
Procedure
Step 1Start Internet Explorer, enter HTTPS://ip_address in the address field, and press Enter.
Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera was
unable to obtain this IP address, enter 192.168.0.100.
The Account window appears.
Step 2In the Set Password and Verify Password fields in the Admin column, enter a password for the IP camera
administrator.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
Step 3In the Set Password and Verify Password fields in the Root column, enter a password that is used when
accessing the IP camera through a Secure Shell (SSH) connection.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
You use the root password if you need to troubleshoot the IP camera through a SSH connection with the
assistance of the Cisco Technical Assistance Center.
Step 4In the HTTP area, click the HTTP radio button if you want to allow both HTTP and HTTPS connections
to the IP camera.
The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera.
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Step 5Click Apply.
The IP camera reboots.
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2-5
Accessing the IP Camera
Step 6After the IP camera reboots, start Internet Explorer and, in the Address field, enter the following:
protocol://ip_address
where:
• protocol is HTTPS or HTTP. (You can use HTTP only if you enabled it in Step 4.)
• ip_address is the IP address that you used in Step 1.
Step 7If you are prompted to install ActiveX controls, which are required to view video from the IP camera,
follow the on-screen prompts to do so.
The Home window for the IP Camera appears. For information about this window, see the
“Understanding the IP Camera User Interface” procedure on page 2-7.
Accessing the IP Camera
After you perform the initial configuration as described in the “Performing the Initial Setup of the IP
Camera” section on page 2-5, follow the steps in this section each time that you want to access the IP
camera windows to make configuration settings, view live video, or perform other activities.
You access these windows by connecting to the IP camera from any PC that is on the same network as
the IP camera and that meets these requirements:
• Operating system—Microsoft Windows XP with Service Pack 2 or 3
Chapter 2 Getting Started
• Browser—Internet Explorer 6.0 with Service Pack 2 or higher
You need this information to access the IP camera windows:
• IP address of the IP camera. By default, the IP camera attempts to obtain an IP address from a DHCP
server in your network. If the IP camera cannot obtain an IP address through DHCP within 90
seconds of powering up or resetting, it uses the default IP address of 192.168.0.100.
• Port number, if other than the default value. Default port numbers for the IP camera are 443 for
HTTPS and 80 for HTTP. The IP camera administrator can configure an HTTPS port and an HTTP
port as described in the “Account Initialization Window” section on page 3-26.
• Your user name and password for the IP camera. The IP camera administrator configures user names
and passwords as described in the “User Settings Window” section on page 3-28.
To access the IP camera windows, perform the following these steps.
Before you Begin
The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect
to the IP camera. You can download the .NET Framework from the Microsoft website.
Procedure
Step 1Start Internet Explorer and enter the following in the address field:
protocol://ip_address:port_num ber
where:
• protocol is HTTPS for a secure connection or HTTP for a non-secure connection. You can use
HTTP only if you configure the camera to accept non-secure HTTP connections as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5.
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Chapter 2 Getting Started
Understanding the IP Camera User Interface
• ip_address is the IP address of the IP camera. The default IP address is 192.168.0.100.
• port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You
do not need to enter a port number if you are connecting through the default HTTPS port 443 or the
default HTTP port 80.
For example,
• Enter the following for a secure connection if the IP address is 192.168.0.100 and the HTTPS port
number is 443:
https://192.168.0.100
• Enter the following for a secure connection if the IP address is 203.70.212.52 and the HTTPS port
number is 1024:
https://203.70.212.52:1024
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 80:
http://203.70.212.52
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 1024:
http://203.70.212.52:1024
Step 2Enter your IP camera user name and password in the Username and Password fields, then click Login.
To log in as the IP camera administrator, enter the user name admin (which is case sensitive) and the
password that is configured for the administrator. To log in as a user, enter the user name and password
that are configured for the user.
The Home window for the IP Camera appears.
Understanding the IP Camera User Interface
After you log in to the IP camera as described in the “Accessing the IP Camera” section on page 2-6,
you can access the IP camera windows and perform a variety of administrative and user procedures.
The links and activities that you can see and access in the IP camera windows depend on your IP camera
privilege level. Privilege levels are configured as described in the “User Settings Window” section on
page 3-28 and include the following:
• Administrator—Can access all IP camera windows, features, and functions.
• Viewer—Can access the Camera Video/Control window with limited controls, and can access the
Refresh, Logout, About, and Help links from that window.
IP Camera Window Links
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The IP Camera user interface includes links that you use to access various windows and perform other
activities. Tab le 2-2 describes each link and lists the IP camera privilege level that you must have to
access the link.
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Understanding the IP Camera User Interface
Table 2-2Links in the IP Camera Windows
LinkDescriptionPrivilege Level
RefreshUpdates the information in the window that is currently displayed. Administrator
HomeDisplays the Home window.Administrator
View VideoDisplays the Camera Video/Control window.
Chapter 2 Getting Started
User
Administrator
SetupProvides access to the configuration menus for the IP camera.Administrator
LogoutLogs you out from the IP camera.Administrator
AboutDisplays a pop-up window with model, version, and copyright
HelpDisplays reference information for the window that is currently
IP Camera Windows
The IP camera user interface includes these main windows:
• Home window—Displays the information that is described in Table 2-3.
Table 2-3Home Window Information
FieldDescription
General Information
IDIdentifier of the IP camera. To configure the ID, see the “Basic Settings
NameName of the IP camera. To configure the name, see the “Basic Settings
Current TimeCurrent date and time of the IP camera. To set the date and time, see the
S/NSerial number of the IP camera.
FirmwareVersion of the firmware that is installed on the IP camera.
CodecVersion of the codec that is running on the IP camera.
Part NumberCisco manufacturing part number of the IP camera.
Top Assembly Revision Cisco assembly revision number.
Network Status
MAC AddressMAC address of the IP camera.
You may be prompted to install ActiveX controls when trying to
access this window for the first time. ActiveX controls are required
to view video from the IP camera. Follow the on-screen prompts to
install ActiveX controls.
information for the IP camera.
displayed.
Window” section on page 3-16.
Window” section on page 3-16.
“Time Settings Window” section on page 3-18
User
User
Administrator
User
Administrator
User
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Chapter 2 Getting Started
Adjusting Back Focus on the IP Camera
Table 2-3Home Window Information (continued)
FieldDescription
Configuration TypeMethod by which the IP camera obtains its IP address. To configure this
method, see the “IP Addressing Window” section on page 3-17.
LAN IPIP address of the LAN to which the IP camera is connected. To configure this
IP address, see the “IP Addressing Window” section on page 3-17.
Subnet MaskSubnet mask of the LAN to which the IP camera is connected. To configure
the subnet mask, see the “IP Addressing Window” section on page 3-17.
Gateway AddressIP address of the gateway through which the IP camera is connected. To
configure this IP address, see the “IP Addressing Window” section on
page 3-17.
Primary DNSIP address of the primary DNS server, if configured for the IP camera. To
configure a primary DNS server, see the “IP Addressing Window” section
on page 3-17.
Secondary DNSIP address of the secondary DNS server, if configured for the IP camera. To
configure a secondary DNS server, see the “IP Addressing Window” section
on page 3-17.
IO Port Status
Input Port 1Current state of input port 1 on the IP camera.
Input Port 2Current state of input port 2 on the IP camera.
Output Port 1Current state of output port 1 on the IP camera.
Output Port 1Current state of output port 2 on the IP camera.
Channel 1 and Channel 2
UserIP camera user name of each user who is accessing the primary video stream
(Channel 1) or the secondary video stream (Channel 2) through a client PC
or a third-party device.
Be default, users appear in order of start time. To displays users in ascending
order of any information in any corresponding column, click the column
heading. Click a column heading again to reverse the display order.
IP AddressIP address of the client device.
Start TimeTime and date that the client accessed the video stream for this session.
Elapsed TimeLength of time that the client has been accessing the video stream.
• Setup window—Provides access to the IP camera configuration windows. For detailed information,
see Chapter 3, “Configuring and Managing the IP Camera.”
• Camera Video/Control window—Displays live video from the camera and lets you control a variety
of camera and display functions. For detailed information, see Chapter 4, “Viewing Live Video.”
Adjusting Back Focus on the IP Camera
To obtain the sharpest image from the camera, you may need to adjust its back focus. This adjustment is
useful if the focus control on a lens does not allow you to obtain a sharp enough image.
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Powering the IP Camera On or Off
To adjust the back focus, perform the following steps while viewing video from the camera. For
information about viewing video, see Chapter 4, “Viewing Live Video.”
Procedure
Step 1With a lens attached to the IP camera, use the 0.9mm Allen wrench that is supplied with the IP camera
to loosen the focus ring hex screw.
This screw is on the bottom of the camera just behind the focus ring.
Step 2Adjust the back focus by aiming the IP camera at an object that is at least 15 feet (4.5 meters) away and
rotating the focus ring to obtain a clear image as follows:
• For a variable-focus lens, obtain a sharp picture in both wide-angle and telephoto positions.
• For a zoom lens, ensure that the object of interest remains in focus throughout the entire zoom range
of the lens.
Step 3Use the Allen wrench to tighten the focus ring hex screw.
Chapter 2 Getting Started
Powering the IP Camera On or Off
The IP camera does not include an on/off switch. You power it on or off by connecting it to or
disconnecting it from a power source. When you power off the IP camera, configuration settings are
retained.
To power on the IP camera, take either of these actions:
• Use an STP (shielded twisted pair) Category 5 or higher network cable to connect the IP camera to
a network switch that provides 802.3af compliant PoE
• Use an optional 12 VDC or 24VAC power adapter to connect the IP camera to a wall outlet
To power off the IP camera, take either of these actions:
• If the IP camera is receiving PoE, disconnect the network cable
• If the IP camera is receiving power through the power adapter, unplug the adapter from the wall or
disconnect it from the camera
Resetting the IP Camera
You reset the IP camera by pressing the Reset button on the rear of the device (see Figure 1-3 on
page 1-5). There are various reset types, as described in Table 2-4.
You also can also perform these reset operations from the Maintenance Settings window as described in
the “Maintenance Settings Window” section on page 3-29.
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Table 2-4Resetting the IP Camera
Reset TypeProcedureRemarks
Reboot.Press and immediately release
the Reset button.
Factory reset.Press and hold the button for at
least 15 seconds.
This action is equivalent to
powering the IP camera down
and then powering it up. Settings
that are configured for the IP
camera are retained.
Sets all IP camera options to
their default values. After you
perform this procedure, follow
the steps in the “Performing the
Initial Setup of the IP Camera”
section on page 2-5.
Resetting the IP Camera
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Resetting the IP Camera
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CHAPTER
3
Configuring and Managing the IP Camera
The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and
manage the IP camera. This chapter explains how to access the configuration windows, describes each
window, and provides detailed information about the options that are available in each window.
When configuring the IP camera, be aware of these guidelines:
• You must install and set up the Cisco Video Surveillance IP camera as described in Chapter 2,
“Getting Started,” before you can access the configuration menus.
• You must be an IP camera user with administrator privileges to access the configuration windows.
• For security, the configuration windows time out after 30 minutes of no activity. If a time out occurs,
you are prompted to log back in by entering your user name and password when you next press a
key or click an item. When you log back in, the home window appears.
This chapter includes these topics:
• Accessing Navigating the Configuration Windows, page 3-1
• Feature Setup Windows, page 3-2
• Network Setup Windows, page 3-16
• Administration Windows, page 3-26
• Log Windows, page 3-33
Accessing Navigating the Configuration Windows
When you are logged in to the IP camera as a user with administrator privileges, you can access the
configuration windows at any time by clicking the Setup link at the top of an IP camera window. (For
information about logging in to the IP camera, see the “Accessing the IP Camera” section on page 2-6).
When you click Setup, a window appears that includes these components:
• Navigation tree—Appears at the left of the window and provides links to each configuration window
• Configuration area—Appears to the right of the navigation tree
The navigation tree always appears. The right area varies depending on the configuration window that
you choose from the navigation tree. Use the Navigation Tree to access each configuration window. To
do so, click the link or right arrow next to the link for the group of configuration windows that you want.
The name of each associated window appears as a link. Then click the link for the desired window.
To collapse a set of links, click the down-arrow next to the top-level link.
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Feature Setup Windows
The configuration windows are organized as follows:
• Feature Setup
–
Streaming
–
Camera
–
Video Overlay
–
IO Ports
–
Pan/Tilt
–
Event
–
Patrol Sequence
–
Analytics
• Network Setup
–
Basic
–
IP Addressing
–
Time
Chapter 3 Configuring and Managing the IP Camera
–
Discovery
–
SNMP
–
802.1x
–
IP Filtering
–
QoS
• Administration
–
Initialization
–
Users
–
Maintenance
–
Firmware
–
Device Processes
–
Password Complexity
• Log
–
Setup
–
Local Log
Feature Setup Windows
3-2
The Feature Setup windows let you configure a variety of IP camera features and functions.The
following sections describe the Feature Setup windows in detail:
• Streaming Settings Window, page 3-3
• Camera Settings Window, page 3-6
• Video Overlay Settings Window, page 3-8
• IO Ports Settings Window, page 3-8
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• Pan Tilt Settings Window, page 3-9
• Event Notification Window, page 3-10
• Patrol Sequence Window, page 3-14
• Analytics Windows, page 3-16
Streaming Settings Window
The Streaming Settings window provides options for configuring audio and video streams from the IP
camera. You can configure settings for the primary and an optional secondary video stream.
Configuring a secondary stream is useful for providing a video stream that is at a lower resolution than
the primary stream to third-party devices or software.
The primary stream supports H.264 for video and G.711 A-law, G.711 u-law, and AAC for audio. The
secondary stream supports MJPEG for video and does not support audio.
When configuring video streams, be aware of the following guidelines:
• You cannot configure a secondary stream (channel 2) if you configure the resolution for the primary
stream (channel 1) to 1920 x 1080
Feature Setup Windows
• You cannot configure the resolution for the primary stream to 1920 x 1080 if a secondary stream is
enabled
• The resolution of the primary stream must be higher than the resolution of the secondary stream
• You cannot configure a maximum frame rate of 60 for the primary stream if the secondary stream is
enabled.
• Multiple secondary frame rates are now supported for MJPEG. Tab le 3 -1 shows the frame rate
combinations of primary (H.264) and secondary (MJPEG) streams. If a secondary frame rate that is
not shown in this table is selected in Cisco Video Surveillance Manager, the IP camera uses the
closest available frame rate.
Table 3-1Stream Support for Cisco Video Surveillance 4000 Series IP Camera Video
ResolutionPrimary (fps)Secondary (fps)
1080pAnyNot supported
720p or lower60Not supported
30301510531
25251351——
20201051——
15158531—
101051———
88 —————
66 —————
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To display the Streaming Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Streaming.
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Feature Setup Windows
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If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Tabl e 3-2 describes the options in the Streaming Settings window.
Table 3-2Streaming Settings Window Options
OptionDescription
Current Channel Area
ChannelChoose the video stream (Channel 1 or Channel 2) to which the
configuration settings in the Streaming Settings window apply. Channel 1 is
the primary stream and Channel 2 is the secondary stream.
Enable ChannelCheck this check box to cause the IP camera to send audio/video data on the
selected stream.
Channel NameName of the video stream.
The name can contain up to 16 characters, which can be letters, numbers, and
special characters, but no spaces. Special characters are: ! % ( ) + , - : = @ _ ~
Streaming Setup Area
NoteThese options apply to the primary stream only.
Enable SRTPCheck this check box to enable Secure Real-time Transport Protocol (SRTP),
which provides encryption for the audio/video stream from the IP camera.
RTSP PortTransmission Control Protocol (TCP) port on which the IP camera receives
Real-Time Streaming Protocol (RTSP) commands. You must configure this
port if you want to allow third-party devices or software to access video
streams from the IP camera.
RTSP is a standard for connecting a client to control streaming data over the
web.
Valid values are 554 and 1024 through 65535. The default port is 554.
Video Source PortUniversal Datagram Protocol (UDP) port on which the IP camera transmits
Video Real-Time Transport Protocol (RTP) data.
Valid values are even numbers 1024 through 65534. The default port is 1024.
Audio Source PortUDP port on which the IP camera transmits audio RTP data
Valid values even numbers 1024 through 65534. The default value is 1026.
Max RTP Packet SizeMaximum number of bytes per data packets that are sent in each RTP
request.
Configure a lower number if you are streaming video to a cell phone that
requires smaller data packets.
Valid values are 400 through 1400. The default value is 1400.
Enable MulticastCheck this check box to send video and audio data as a multicast stream.
When multicast is enabled, the IP camera sends video and audio to the
multicast addresses that you designate. Multicast enables several devices to
receive the video signal from the IP camera simultaneously.
Multicast AddressEnter the multicast IP address on which the IP camera sends a multicast
audio/video stream.
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Multicast Video PortEnter the port on which the IP camera sends a multicast video stream.
Multicast Audio PortEnter the port on which the IP camera sends a multicast audio stream.
Time to LiveEnter the number of hops, which specifies the number of network devices
Video Area
Video Standard Choose the system for video transmission: NTSC or PAL.
Video CodecDisplay only: Shows the codec for video transmission: H.264 for the primary
Video ResolutionChoose the resolution for video transmission. The resolutions in this
Maximum Frame RateChoose the maximum frame rate of the video stream.
Video QualityChoose an option for the video quality of the primary video stream from the
Feature Setup Windows
Valid values are even numbers 1024 through 65532.
Valid values are even numbers 1024 through 65532.
that an audio/video stream can pass before arriving at its destination or being
dropped.
Valid values are 1 through 255.
The setting that you make affects each channel that is enabled.
stream and MJPEG for the secondary stream.
drop-down list depend on the video standard that you selected.
You can also change the resolution for video transmission by using the Video
Resolution drop-down list in the Camera Video/Control window, as
described in Tab le 4-1.
IP camera:
• Constant Bit Rate—Available for the primary stream only. Specifies
that the video stream is output at or close to the constant bit rate that you
choose. The default value is 4 Mbps. A higher bit rate provides better
video quality but consumes more bandwidth.
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• Fixed Quality—Specifies that video is output at a fixed quality, which
ranges from Very High to Low. The bit rate may vary to maintain this
quality. The default fixed quality is Normal. A higher fixed quality
provides better video quality but consumes more bandwidth.
You can use these options to help manage bandwidth use in your network.
For example, if the IP camera is focused on an area with little movement,
such as an emergency exit, you can configure it with a low fixed quality.
Audio Setup Area
NoteThese options apply to the primary stream only.
Enable AudioCheck this check box if you if you want the IP camera to transmit and receive
audio.
Audio CompressionChoose the codec (G.711 A-Law, G.711 u-Law, or AAC) for audio that is
transmitted from the IP camera.
AAC provides highest quality audio and consumes the least bandwidth.
The default value is G.711 A-law.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Audio Sampling RateDisplay only. Displays the sampling rate for audio from the IP camera.
Audio ResolutionDisplay only. Displays the resolution for audio from the IP camera.
Camera Settings Window
The Camera Settings window provides options for selecting a microphone, making certain video
adjustments, and configuring the operation of the IP camera day and night filters.
A microphone captures audio at the camera location. This audio is sent to the PC that you use to view
video from the IP camera. You can listen to the audio when viewing video in the Camera Video/Control
window.
The IP camera day and night filters allow the IP camera to optimize its video image for various lighting
conditions. When the IP camera uses its day filter, it is operating in day mode. In this mode, the camera
displays video images in color. When the IP camera uses its night filter, it is in night mode. In this mode,
the camera displays video images in black and white.
Chapter 3 Configuring and Managing the IP Camera
To display the Camera Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Camera.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Tabl e 3-3 describes the options in the Camera Settings window.
Table 3-3Camera Settings Window Options
OptionDescription
Microphone Area
Microphone TypeChoose the type of microphone that you are using.
• Internal Microphone—Audio is captured by the internal microphone
on the IP camera.
• External Microphone—Audio is captured by an optional external
microphone, available from third-parties. Choosing this option disables
the internal microphone.
Video Adjustments Area
Auto Iris ModeChoose whether auto iris mode is enabled or disabled:
• On—Auto iris mode is enabled. With this setting, the iris opening in the
IP camera lens adjusts automatically based on light conditions. This
setting is the default and recommended choice.
• Off - Auto iris mode is disabled. With this setting, the iris opening in the
IP camera lens remains fully open.
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SensitivityDesignates how the iris opening in the IP camera lens adjusts when auto iris
White Balance ModeChoose one the following white balance modes from the drop-down list:
Feature Setup Windows
mode is enabled. As sensitivity increases, the auto iris closes more to reduce
the light level and increase the depth of field in bright environments.
However, a high sensitivity may cause the image to oscillate between bright
and dim. In this situation, reduce the sensitivity to improve the image quality.
• Manual—Choose this option if you want to set the white balance by
using the White Balance slider in the Camera Video/Control window as
described in Chapter 4, “Viewing Live Video.”
• Auto—Suitable for most conditions that do not have special lighting
• Indoor (incandescent)—Suitable for indoor conditions
• Fluorescent (white light)—Suitable for indoor conditions with
fluorescent white lighting
• Fluorescent (yellow light)—Suitable for indoor conditions with
fluorescent yellow lighting
• Outdoor—Suitable for outdoor conditions.
The default setting is Auto.
Day Night Filter Area
Filter TypeChoose the day/night mode for the IP camera:
• Day—IP camera always remains in day mode.
• Night—IP camera always remains in night mode.
• Auto—IP camera automatically switches between day and night mode
based on the lighting condition threshold that you specify.
Day to Night Threshold If the Switch Mode option is set to Auto, choose the value that specifies the
relative light threshold at which the IP camera switches from day to night
mode. A lower value designates that the IP camera switches from day to
night mode in brighter conditions. A higher value designated that the IP
camera switches modes in darker conditions.
The default value is 10.
Night to Day Threshold If the Switch Mode option is set to Auto, choose the value that specifies the
relative light threshold at which the IP camera switches from night to day
mode. A lower value designates that the IP camera switches from night to
day mode in darker conditions. A higher value designated that the IP camera
switches modes in lighter conditions.
The default value is 15.
Enable Night Vision
Schedule
Check this check box if you want to configure the times that the camera
switches to and from night mode.
Enabling this schedule disables the Filter Type option.
NoteIf you configure a schedule, make sure that the time on the IP camera
is set correctly.
Start TimeEnter the time, in 24 hour format, that the camera enables its night filter.
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End TimeEnter the time, in 24 hour format, that the camera disables its night filter.
Video Overlay Settings Window
The Video Overlay Settings window provides options for configuring overlay information that appears
on the video image in the Camera Video/Control window.
To display the Video Overlay Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Video Overlay.
If you change any options in this window, you must click the Save Settings button to save the change.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Tabl e 3-4 describes the option in the Video Overlay Settings window.
Chapter 3 Configuring and Managing the IP Camera
Table 3-4Video Overlay Settings Window Options
OptionDescription
Text Overlay Area
Enable Time StampCheck this check box to display the time from the internal clock of the IP
Enable Text DisplayCheck this check box to display the text that you enter in the Display Text
Display TextIf you check the Enable Text Display check box, the text that you enter in
IO Ports Settings Window
The IO Ports Settings window lets you configure various options for the two input and two output ports
on the IP camera. A state change of an input ports triggers a camera to take configured actions. Output
ports send signals that can control external devices, such as alarms or door switches.
The IP camera can trigger an action only when the input that is received on an input port comes from a
contact that is in a normally closed condition. The camera triggers the action when the contact changes
to an open condition.
To display the IO Ports Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
IO Ports.
camera as an overlay on the video image from the IP camera.
field as an overlay on the video image from the IP camera.
This option can be useful for identifying this IP camera in an installation
with several IP cameras.
this field appears as an overlay on the video image from the IP camera.
The text can contain up to 26 characters, which can include letters, numbers,
spaces, and these characters: ! $ % ( ) + , - . / : = @ ^ _ ` { } ~
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If you change the option in this window, you must click the Save Settings button to save the change. If
you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Tabl e 3-5 describes the option in the IO Ports Settings window.
Table 3-5IO Ports Settings Window Options
OptionDescription
Input Ports Area
Port #Display only. Indicates input port 1 and input port 2.
Current StateDisplay only. Indicates the current state (high or low) of the corresponding
Event TriggerChoose the state (Rising or Falling) that triggers designated camera actions.
Output Ports
Port #Display only. Indicates output port 1 and output port 2.
Current StateDisplay only. Indicates the current state (high or low) of the corresponding
Default StateChoose the state (low or high) that the corresponding port is set to when the
Event ActionDisplay only. Indicates the current state (high or low) that the output port
Automatic ResetCheck this check box if you want the corresponding output port to go back
DurationIf you checked the Automatic Reset check box, enter the amount of time, in
Feature Setup Windows
port.
When an input port changes to the configured state, the camera determines
that an event has occurred and takes the actions that you have configured.
port.
IP camera powers on or resets.
The port changes to this state when you click Save Settings.
The default setting is High.
changes to when an event occurs.
to its default state after an event occurs.
milliseconds, that elapses before the port goes back to its default state after
an event changes it from the default state.
Pan Tilt Settings Window
The Pan Tilt Settings window provides options for configuring pan and tilt functions for the IP camera.
These functions require that the IP camera be installed with a pan/tilt mount that supports the Pelco D
protocol.
If you use a pan/tilt mount that requires RS-422 or RS-485 connections, you must connect the mount to
the IP camera through a Cisco data converter (part number CIVS-KYBD22232-B).
To display the Pan Tilt Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Pan/Tilt.
If you change any options in this window, you must click the Save Settings button to save the change.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Tabl e 3-6 describes the option in the Pan Tilt Settings window.
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Chapter 3 Configuring and Managing the IP Camera
Table 3-6Pan Tilt Settings Window Options
OptionDescription
Pan/Tilt Area
Pan and Tilt EnabledCheck this check box to enable pan and tilt operation for the IP camera.
ProtocolDisplay only. Indicates the protocol for the pan/tilt functionality.
AddressEnter the logical address of the external PTZ device.
To determine this address, refer to the documentation for that device.
RS-232 Settings
Baud RateChoose the Baud rate value that is configured on the device that controls the
pan and tilt functions of the IP camera.
The default setting is 4800 bps.
Data BitsDisplay only. Indicates the data bits configuration for the serial port on the
IP camera.
ParityDisplay only. Indicates the parity configuration for the serial port on the IP
camera.
Stop BitsDisplay only. Indicates the stop bits configuration for the serial port on the
IP camera.
Event Notification Window
The Event Notification window provides options for how the IP camera handles events. An event is any
of the following:
• A change of state from low to high or from high to low on an input port of the IP camera. For related
information about input ports, see the “IO Ports Settings Window” section on page 3-8.
• Motion that the IP camera detects. For related information about motion detection, see the “Motion
detection controls” rows in Table 4-1.
• Loss of video signal.
When an event occurs, it triggers the IP camera to take certain configured actions:
• HTTP notification—IP camera sends notification to a remote system via HTTP. This information
includes the following:
–
Device ID—ID of the IP camera
–
Device name—Name of the IP camera
–
IP address—IP address of the IP camera
–
MAC address—MAC address of the IP camera
–
Channel ID—Channel identification number (1 for primary stream or 2 for secondary stream)
–
Channel name—Name that is configured for the channel
–
Date and time—Date and time that the event occurred
3-10
–
Active post Count—Sequence number of the notification for this event
–
Event type—Type of event
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–
Event state—Indicates whether the event is active or inactive at the time that the event was
detected for this notification
–
Event description—Description of the event.
–
Input port ID—If the event was triggered by an input port state change, port ID of the port
–
Region index—If the event was triggered by motion detection, identification number of the
region in which the IP camera detected motion
–
Sensitivity level—If the event was triggered by motion detection, sensitivity that is configured
for the region in which motion was detected
–
Detection threshold—If the event was triggered by motion detection, threshold that is
configured for the region in which motion was detected
• Email notification—An event can cause the IP camera to send a notification e-mail message to
designated recipients. The message can include a video file or still image of the activity that
triggered the event.
This message includes the same information that is provided with HTTP notification.
• Output port state change—Changes the state of an IP camera output port from low to high or from
high to low.
• Syslog server message—Sends a notification message to the designated Syslog server.
The Event Notification window also allows you to designate schedules. If an event takes place within a
designated schedule, the IP camera takes the actions that you configure.
Feature Setup Windows
To display the Event Notification window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Event.
If you change any options in this window, you must click the Save Settings button to save the change.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Tabl e 3-7 describes the option in the Event Notification window.
Table 3-7Event Notification Window Options
OptionDescription
Event Triggering Area
Triggered byCheck the desired check boxes to designate the events that trigger actions:
Input 1—Event is triggered when input port 1 on the IP camera changes
state from high to low.
Input 2—Event is triggered when input port 2 on the IP camera changes
state from high to low.
Motion Detection—Event is triggered when the camera detects motion, if
motion detection is configured as described the “Motion detection controls”
rows in Tab le 4 -1.
Video Loss—Event is triggered if the IP camera loses input to its codec
sensor module.
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ActionsCheck the desired check boxes to designate that actions that the IP camera
takes when the corresponding trigger occurs.
• Email—Sends information about the event in an e-mail message to the
designated recipient. You design the recipient and configure other
e-mail options in other fields in this window.
• Output 1—Changes the state of the output 1 port on the IP camera as
defined in the Port Settings window.
• Output 2—Changes the state of the output 2 port on the IP camera as
defined in the Port Settings window.
• Syslog—Sends information about the event to a designated Syslog
server.
• HTTP—Sends information about the event as an HTTP stream to a
remote system.
Event Scheduling Area
Scheduling GridDesignate the times at which an event causes the IP camera to take the
designed actions. If an event occurs during a time that is not designated, the
IP camera does not take any action.
Each cell in this grid represents one hour on the corresponding day, starting
at 12:00 a.m. (0:00). To designate times, click the desired cells. Selected
cells appear shaded.
To select all times, click the Set All button.
To deselect all times, click the Clear All button.
To change the scheduling settings to the last saved configuration, click
Undo.
Set All buttonSelects all cells in the scheduling grid.
Clear All buttonDeselects all cells in the scheduling grid.
Undo All buttonDeselects cells in the scheduling grid that you selected since last saving
Event Notification window settings.
HTTP Notification Area
Primary HTTP ServerIdentify the primary server to which HTTP messages are sent by choosing
IP Address or Hostname from the drop-down list and entering the IP
address or host name in the corresponding field.
URL BaseEnter a string to be used as the prefix in the HTTP URL. The HTTP URL is
where IP address is the IP address of the destination server, URL Base is the
string that you enter, and system-provided-name-value-pairs is information
about the event.
Port NumberEnter the port number that receives messages on the primary server to which
HTTP messages are sent.
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Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
where IP address is the IP address of the destination server, URL Base is the
string that you enter, and system-provided-name-value-pairs is information
about the event.
which HTTP messages are sent.
messages are sent, enter the user name.
messages are sent, enter the password.
messages are sent, choose the authentication method.
choosing IP Address or Hostname from the drop-down list and entering the
IP address or host name in the corresponding field.
IP Address or Hostname from the drop-down list and entering the IP
address or host name in the corresponding field.
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This field is dimmed if you do not choose Requires POP Before SMTP in
the Authentication field that follows.
AuthenticationIf the primary SMTP server requires authentication to send e-mail, choose
the appropriate authentication type. The authentication type typically is the
same as that for the POP3 server that you use to receive e-mail.
Account Name If the primary SMTP server requires authentication, enter the account name
for the server.
PasswordIf the primary SMTP server requires authentication, enter the account
password for the server.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Secondary SMTP PortEnter the port number for the secondary SMTP server.
POP ServerIdentify an optional secondary POP server that is used for sending e-mail by
AuthenticationIf the secondary SMTP server requires authentication to send e-mail, choose
Account Name If the secondary SMTP server requires authentication, enter the account
PasswordIf the secondary SMTP server requires authentication, enter the account
Send ToEnter an e-mail address to which an e-mail message is sent when an event
Show From Address As Enter the e-mail address to be shown in the From field for the e-mail message
SubjectEnter the text to be shown in the Subject field for the e-mail messages that
Attach Video Streaming
URL Address
Attach SnapshotCheck this check box to include with the e-mail message a still picture from
Identify an optional secondary SMTP server that is used for sending e-mail
by choosing IP Address or Hostname from the drop-down list and entering
the IP address or host name in the corresponding field.
choosing IP Address or Hostname from the drop-down list and entering the
IP address or host name in the corresponding field.
This field is dimmed if you do not choose Requires POP Before SMTP in
the Authentication field that follows.
the appropriate authentication type. The authentication type typically is the
same as that for the POP3 server that you use to receive e-mail.
name for the server.
password for the server.
occurs.
that is sent when an event occurs.
the IP camera sends when events occur. The subject can contain up to 118
characters, including spaces.
Check this check box to include in the e-mail message body the URL from
which the recipient can access the live video stream from the camera on
which the event was detected.
the beginning of the event. This snapshot is stored on the IP camera until the
message is sent.
This functionality is available only when the secondary video stream is
enabled.
Patrol Sequence Window
The Preset Settings window provides options for configuring a patrol sequence for the IP camera. A
patrol sequence consists of up to eight steps, each of which causes the camera to move to a designated
preset position and remain in the position for a designated time.
When you create a patrol sequence, you define the order of the steps. When the patrol sequence executes,
the IP camera goes to the preset position that is defined by the first step, then moves through each preset
position in the configured order. It stops at the preset position that is defined by the last step.
Before you can configure a patrol sequence, you must define preset positions as described in the “Presets
controls” rows in Table 4-1. These rows also explain how to start and stop the execution of a patrol
sequence.
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Chapter 3 Configuring and Managing the IP Camera
To display the Patrol Sequence window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Patrol Sequence.
If you change any options in this window, you must click the Save Settings button to save the change.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-8 describes the option in the Patrol Sequence window.
Table 3-8Patrol Sequence Window Options
OptionDescription
Patrol Sequence Area
Dwell TimeChoose the length of time in seconds that the camera remains in each preset
Available list
Selected list
Feature Setup Windows
position when a patrol sequence executes.
Configure the order in which the IP camera executes up to 8 steps in a patrol
sequence. The Available list displays preset positions that you can use in the
patrol sequence. You define these preset positions in the Camera
Video/Control window. The Selected list displays the steps in the patrol
sequence.
When the patrol sequence executes, the IP camera goes to the first preset
position in the Selected list, then moves through each position in the list in
order. It remains in each position for the time that is defined in the Time
Delay field. It stops at the last position in the list.
To move preset positions between the Available list and the Selected list, use
the following buttons. Buttons become highlighted when they are available.
—Move the selected preset position or positions from the Available
list to the Selected list. To select a preset position, click it to
highlight it. To select more than one preset positions, Ctrl-click
each one.
—Move the selected preset position or positions from the Selected
list to the Available list. To select a preset position, click it to
highlight it. To select more than one preset positions, Ctrl-click
each one.
—Move all preset positions from the Available list to the Selected
list.
—Move all preset positions from the Selected list to the Available
list.
To configure the order of steps in the Selected list, use the following buttons.
Buttons become highlighted when they are available. To select a preset
position, click it to highlight it.
—Move the selected preset position to the top of the list.
—Move the selected preset position up one position.
—Move the selected preset position down one position.
—Move the selected preset position to the bottom of the list.
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Network Setup Windows
Analytics Windows
The Analytics windows provide access to options for configuring the Cisco video analytics feature.
To display the Analytics windows, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click Analytics. A
new browser session starts and the Analytics Home window appears. This window displays video from
the IP camera and provides access to other windows that contain information and configuration options.
For detailed information about Cisco video analytics and the Analytics windows, see Cisco Video Analytics User Guide.
NoteThe Cisco video analytics feature requires Cisco Video Surveillance Manager (VSM) 6.3.1 or later to
process analytics events. For related information, see the current version of Cisco Video Surveillance
Manager User Guide.
Network Setup Windows
Chapter 3 Configuring and Managing the IP Camera
The Network Setup windows let you configure various network-related settings for the IP camera.
The following sections describe the Network Setup windows in detail:
• Basic Settings Window, page 3-16
• IP Addressing Window, page 3-17
• Time Settings Window, page 3-18
• Discovery Settings Window, page 3-20
• SNMP Settings Window, page 3-21
• 802.1x Settings Window, page 3-23
• IP Filter Settings Window, page 3-24
• QoS Settings Window, page 3-25
Basic Settings Window
The Basic Settings window provides options for identifying the IP camera and controlling basic
operations.
To display the Basic Settings window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click Basic.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
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Tabl e 3-9 describes the options in the Basic Settings window.
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Chapter 3 Configuring and Managing the IP Camera
Table 3-9Basic Settings Window Options
OptionDescription
Basic Settings Area
IDEnter a unique identification for the IP camera, which is used to identify the
NameEnter a name for the IP camera. This name appears in the IP camera log file
DescriptionEnter a description of the IP camera. For example, enter the IP camera
LocationEnter the physical location of the IP camera, such as “North Entrance.”
ContactEnter system contact information for someone such as the system
Network Setup Windows
IP camera to various external applications.
The ID can contain up to 64 numbers.
for information that is associated with this IP camera.
The name can contain up to 64 characters, which can include letters,
numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~. Cisco
recommends that you give each IP camera a unique name so that you can
identify it easily.
location, such as “North Entrance Camera 1.”
The description can contain up to 128 characters, which can include letters,
numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~
The location can contain up to 64 characters, which can include letters,
numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~
administrator. For example, enter the e-mail address of the system
administrator.
Basic Device Operations Area
Enable Power LEDCheck this check box if you want the Power LED on the back of the IP
IP Addressing Window
The IP Addressing window provides options for configuring the IP address of the IP camera.
To display the IP Addressing window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click IP Addressing.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-10 describes the options in the IP Addressing window.
The contact can contain up to 64 characters, which can include letters,
numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~
camera to light.
If you do not check this check box, this LED does not light.
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Network Setup Windows
Chapter 3 Configuring and Managing the IP Camera
Table 3-10IP Addressing Window Options
OptionDescription
IP Addressing Area
Configuration TypeChoose the method by which the IP camera obtains its IP address:
• Dynamic—If your network includes a DHCP server for dynamic
allocation of IP addresses, choose this option if you want DHCP to
assign an IP address and subnet mask to the IP camera. Depending on
your router, the default gateway, primary DNS server, and secondary
DNS server may also be assigned. The DHCP server must be configured
to allocate static IP addresses based on MAC addresses so that the IP
camera always receives the same address.
• Static—Choose this option if you want to manually enter an IP address,
subnet mask, default gateway, and DNS server IP addresses for the
camera.
IP AddressIf you configured the IP camera for a static IP address, enter that IP address.
Subnet MaskIf you configured the IP camera for a static IP address, enter the subnet mask
for the IP camera. Use the same value that is configured for the PCs on your
network.
Gateway AddressIf you configured the IP camera for a static IP address, enter the gateway for
the IP camera. Use the same value that is configured for the PCs on your
network.
Primary DNSOptional. Enter the IP address of the primary the DNS server that is used in
your network. Use the same value that is used for the PCs on your LAN.
Typically, your ISP provides this address.
This address is required if you use a host name instead of an IP address in
any configuration field in the IP camera configuration windows.
Secondary DNSOptional. Enter the IP address of a secondary (backup) DNS server to use if
the primary DNS server is unavailable. Enter the DNS server to be used if
the primary DNS server is unavailable.
Time Settings Window
The Time Settings window provides options for setting and maintaining the time of the IP camera.
To display the Time Settings window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click Time.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-11 describes the options in the Time Settings window.
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This address is required if you have a secondary DNS server an you use a
host name instead of an IP address in any configuration field in the IP camera
configuration windows.
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Chapter 3 Configuring and Managing the IP Camera
Table 3-11Time Settings Window Options
OptionDescription
Set Time Mode Area
Manually Configure
Time
Use NTP Server to
Update Time
Local Time Area
NoteThese options do not apply if you choose the Use NTP Server to Update Time option.
Set Local DateEnter a date for the IP camera. The camera is updated with this date when
Set Local TimeEnter a time for the IP camera. The camera is updated with this time when
Clone PC Time buttonClick this button to update the IP camera date and time with the date and time
Time Zone and Daylight Saving Area
Time ZoneChoose the time zone in which the IP camera is located.
Adjust for Daylight
Saving Time
Edit Default Daylight
Saving Configuration
for Time Zone
Time OffsetIf you choose to overwrite the default time zone configuration, enter the
Network Setup Windows
Choose this option if you want to set the time for the IP camera manually.
Choose this option if you want the IP camera to obtain its time from a
network time protocol (NTP) server.
If you check this check box, the camera contacts the designated NTP server
every 64 seconds and synchronizes its internal clock with the time of that
server.
you click Save Settings.
you click Save Settings.
of the PC that you are using.
The time that appears when you view video from this IP camera reflects this
time zone.
Check this check box if you want the time of the IP camera to adjust
automatically for daylight saving time.
Check this check box if you want the daylight saving time adjustment of the
IP camera to be different than the default adjustment for the selected time
zone.
number of minutes that the time of the camera adjusts when daylight saving
time starts.
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Start Date
Start Time
End Date
End Time
The camera automatically adjusts its time back by this number of minutes
when daylight saving time ends.
If you choose to overwrite the default time zone configuration, enter the day
and time (in 24 hour format) that daylight saving time begins. At this day and
time, the time of the IP camera adjusts by the value in the Time Offset field.
If you choose to overwrite the default time zone configuration, enter the day
and time (in 24 hour format) that daylight saving time ends. At this day and
time, the time of the IP camera adjusts to the non-daylight saving time.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
NoteThese options do not apply if you choose the Manually Configure Time option.
Primary NTP ServerIf you configured the IP camera to obtain its time from an NTP server,
identify the primary NTP server by choosing IP Address or Hostname from
the drop-down list and entering the IP address or host name in the
corresponding field.
Primary NTP Server
Port
Secondary NTP ServerIf you configured the IP camera to obtain its time from an NTP server,
Secondary NTP Server
Port
If you configured the IP camera to obtain its time from an NTP server, enter
the primary NTP server port number.
Valid values are 123 and 1024 through 65535. The default port is 123.
identify the secondary NTP server by choosing IP Address or Hostname
from the drop-down list and entering the IP address or host name in the
corresponding field.
If you configured the IP camera to obtain its time from an NTP server, enter
the optional secondary NTP server port number.
Valid values are 123 and 1024 through 65535. The default port is 123.
Discovery Settings Window
The Discovery Settings window provides options for configuring the IP camera to work with Cisco
Discovery Protocol or Bonjour. These applications facilitate monitoring and management of your
network.
To display the Discovery window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click Discovery.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-12 describes the options in the Discovery Settings window.
Table 3-12Discovery Settings Window Options
OptionDescription
Cisco Discovery Protocol (CDP) Area
Enable CDPCheck this check box if CDP is enabled in your network and you want the
Show Neighbors button Displays a new window with information about CDP-enabled device
Bonjour Area
Enable BonjourCheck this check box if Bonjour is enabled in your network and you want the
IP camera to broadcast CDP discovery messages.
neighbors in your network.
IP camera to broadcast Bonjour discovery messages.
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SNMP Settings Window
The SNMP Settings window provides options for configuring Simple Network Management Protocol
(SNMP) settings for the IP camera. These settings can help you manage complex networks by sending
messages to different devices on the network.
To display the SNMP window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click SNMP.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-13 describes the options in the SNMP Settings window.
Table 3-13SNMP Settings Window Options
OptionDescription
SNMP v2c Area
Enable SNMP v2cCheck this check box to enable SNMP v2c.
Read Community String Enter the SNMP read community string, which identifies the valid read
Trap Community String Enter the SNMP trap community string.
Primary Trap ReceiverIdentify the primary trap receiver of the SNMP v2c manager by choosing IP
Secondary Trap
Receiver
SNMP v3 Area
Enable SNMP v3Check this check box to enable SNMP v3.
Use Default Local
Engine ID
Network Setup Windows
community.
Address or Hostname from the drop-down list and entering the IP address
or host name in the corresponding field.
Identify an optional secondary trap receiver of the SNMP v2c manager by
choosing IP Address or Hostname from the drop-down list and entering the
IP address or host name in the corresponding field.
Click this radio button if you want to use the default local engine ID for
SNMP.
The default local engine ID is 8000000903<MAC>, where <MAC> is the
MAC address of the IP camera.
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Primary Trap ReceiverIdentify the primary trap receiver of the SNMP v3 manager by choosing IP
Secondary Trap
Receiver
User #Display only. Lists the user number of each IP camera user who is configured
User NameDisplay only. Displays the name that is associated with the corresponding
Authentication MethodChoose the authentication protocol for SNMP v3 messages that are sent on
Authentication
Password
Privacy MethodChoose DES if you want to use this privacy method for SNMP v3 messages
Click this radio button if you want to enter a local engine ID manually, then
enter a unique local engine ID.
Enter this information in a standard format as defined in RFC3411. Valid
formats include (but are not limited to) the following:
• 8000000903<MAC>
where <MAC> is the MAC address of the IP camera. For example, if the
IP camera MAC address is 00:04:9F:11:22:33, enter
800000090300049F112233. This format is the default.
• 8000000901<IPv4_address_hex>
where <IPv4_address_hex> is the IPv4 address of the IP camera in
hexadecimal format. For example, if the IP camera IPv4 address is
192.168.0.100, enter 8000000901C0A80064.
• 8000000904<text>
where <text> is a string of up to 54 characters.
Address or Hostname from the drop-down list and entering the IP address
or host name in the corresponding field.
Identify an optional secondary trap receiver of the SNMP v3 manager by
choosing IP Address or Hostname from the drop-down list and entering the
IP address or host name in the corresponding field.
with the administrator privilege level.
user number
behalf of the corresponding user.
Enter a password for the authentication protocol for SNMP v3 messages that
are sent on behalf of the corresponding user.
This password can contain from 8 to 63 characters, which can be letters,
numbers, and special characters, but no spaces. Special characters are: ! $ (
) - . @ ^ _ ` { } ~
that are sent on behalf of the corresponding user.
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If you do not want to use a privacy method, choose None.
Privacy PasswordIf you choose a privacy method, enter a password for SNMP v3 messages
that are sent on behalf of the corresponding user.
This password can contain from 8 to 63 characters, which can be letters,
numbers, and special characters, but no spaces. Special characters are: ! $ (
) - . @ ^ _ ` { } ~
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802.1x Settings Window
The 802.1x Settings window provides options for configuring 802.1x authentication for the IP camera.
These settings require that RADIUS be configured on your network to provide the client authentication.
To display the 802.1x Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click
802.1x (RADIUS).
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-14 describes the options in the 802.1x Settings window.
Table 3-14802.1x Settings Window Options
OptionDescription
802.1x Settings Area
Enable 802.1xCheck this check box to enable 802.1x authentication for the IP camera.
Protocol TypeChoose the protocol for 802.1x authentication. Options are EAP-TLS,
EAP-TLS Configuration Options
NoteThese options appear if you select the protocol type EAP-TLS.
User NameEnter the user name that the IP camera uses to access the RADIUS server.
Device (Client)
Certificate
Network Setup Windows
EAP-TTLS, EAP-PEAP, and EAP-FAST.
The remaining fields in this window change depending on the protocol type
that you choose.
Path and folder where the device certificate for the IP camera is stored. You
can click Browse to find this location.
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After you enter this information, click Upload to upload the certificate to the
IP camera.
Password (for Private
Key)
If the private key in the device certificate is password protected, enter the
password that is required to unlock the private key.
Root CA CertificatePath and folder where the root certificate that is required for 802.1x
authentication is stored. You can click Browse to find this location.
After you enter this information, click Upload to upload the certificate to the
IP camera.
EAP-TTLS Configuration Options
NoteThese options appear if you select the protocol type EAP-TTLS.
Inner AuthenticationChoose an inner authentication method for EAP-TTLS. Options are
MS-CHAP, MS-CHAP v2, PEAP, and EAP-MDS.
User NameEnter the user name that the IP camera uses to access the RADIUS server.
PasswordEnter the password that the IP camera uses to access the RADIUS server.
Anonymous IDOptional. Unsigned public identifier to be used instead of a user name for
logging in to the RADIUS server.
Validate Server
Certificate
Check this check box if you want the identity of the RADIUS server to be
validated.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Root CA CertificatePath and folder where the root certificate that is required for 802.1x
authentication is stored. You can click Browse to find this location.
After you enter this information, click Upload to upload the certificate to the
IP camera.
EAP-PEAP Configuration Options
NoteThese options appear if you select the protocol type EAP-PEAP.
Inner EAP ProtocolChoose an inner authentication method for EAP-PEAP.
User NameEnter the user name that the IP camera uses to access the RADIUS server.
PasswordEnter the password that the IP camera uses to access the RADIUS server.
Anonymous IDOptional. Anonymous identifier to be used instead of a user name for
logging in to the RADIUS server.
Validate Server
Certificate
Root CertificatePath and folder where the root certificate that is required for 802.1x
Root CA CertificatePath and folder where the root certificate that is required for 802.1x
Check this check box if you want the identity of the RADIUS server to be
validated.
authentication is stored. You can click Browse to find this location.
After you enter this information, click Upload to upload the certificate to the
IP camera.
authentication is stored. You can click Browse to find this location.
EAP-FAST Configuration Options
NoteThese options appear if you select the protocol type EAP-FAST.
Inner EAP ProtocolChoose an inner authentication method for EAP-FAST.
User NameEnter the user name that the IP camera uses to access the RADIUS server.
PasswordEnter the password that the IP camera uses to access the RADIUS server.
Anonymous IDOptional. Anonymous identifier to be used instead of a user name for
Allow Automatic PAC
Provisioning
PAC filePath and folder where the PAC file is stored. You can click Browse to find
IP Filter Settings Window
The IP Filter Settings window provides options for controlling access to the IP camera by designating
up to 10 IP addresses or address ranges that are allowed or denied access to the IP camera.
After you enter this information, click Upload to upload the certificate to the
IP camera.
logging in to the RADIUS server.
Check this check box if you want to allow authentication servers to establish
a secure connection with the IP camera so that they can provide the IP
camera with new Protected Access Credentials (PACs).
this location.
After you enter this information, click Upload to upload the certificate to the
IP camera.
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Chapter 3 Configuring and Managing the IP Camera
To display the IP Filtering window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click IP Filtering.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-15 describes the options in the IP Filter Settings window.
Table 3-15IP Filter Settings Window Options
OptionDescription
IP Filter Area
Enable IP FilteringCheck this check box to cause the IP camera to allow or deny access to IP
Filter Entries Area
#Display only. Filter number.
ActionChoose an action for the corresponding IP address or address range:
Network Setup Windows
addresses as configured in the IP Filtering window.
• Deny—IP address or address range cannot access the IP camera
IP Address/Bit MaskEnter the IP address and bit mask to which the corresponding action applies.
QoS Settings Window
The QoS Settings window provides options for configuring quality of service (QoS) settings for
audio/video streams.
To display the QoS Settings window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click IP Filtering.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-16 describes the options in the QoS Settings window.
Table 3-16QoS Settings Window Options
OptionDescription
Class of Service (CoS) Area
Enable CoS for Video
Streaming
Video PriorityValue from 0 (lowest priority) through 7 (highest priority) that specifies the
Video VLAN IDEnter the ID of the video VLAN to which CoS packets are directed.
• Allow—IP address or address range can access the IP camera
Make these entries in Classless Inter-Domain Routing (CIDR) notation.
CIDR is defined in RFC 4632.
Check this check box to enable class of service (CoS) control for video
streams.
If you enable this option, the IP camera specifies a VLAN tag that appends
to an Ethernet MAC frame for video streaming data.
CoS priority value for steaming video data.
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Administration Windows
Chapter 3 Configuring and Managing the IP Camera
Table 3-16QoS Settings Window Options (continued)
OptionDescription
Enable CoS for Audio
Streaming
Audio PriorityValue from 0 (lowest priority) through 7 (highest priority) that specifies the
Audio VLAN IDEnter the ID of the audio VLAN to which CoS packets are directed.
Differentiated Services (DiffServ) Area
Enable DiffServ for
Video Streaming
Video DSCP Priority
Va lu e
Enable DiffServ for
Audio Streaming
Audio DSCP Priority
Va lu e
Check this check box to enable class of service (CoS) control for audio
streams.
CoS priority value for steaming audio data.
Check this check box to enable Differentiated Services (DiffServ) for video
streams.
If you enable this option, the IP camera specifies the DSCP priority value
that appends to an IP header for video streaming packets.
Value from 0 (lowest priority) through 63 (highest priority) that specifies the
DSCP priority value for steaming video data.
Check this check box to enable Differentiated Services (DiffServ) for audio
streams.
Value from 0 (lowest priority) through 63 (highest priority) that specifies the
DSCP priority value for steaming audio data.
Administration Windows
The Administrator windows lets you perform several general administrative operations, including
enabling HTTP and HTTPS access to the IP camera, configuring users, resetting or rebooting the IP
camera, and updating firmware.
The following sections describe the Administration windows in detail:
• Account Initialization Window, page 3-26
• User Settings Window, page 3-28
• Maintenance Settings Window, page 3-29
• Firmware Settings Window, page 3-31
• Device Processes Window, page 3-32
• Password Complexity Window, page 3-33
Account Initialization Window
The Account Initialization window provides options for configuring passwords for the IP camera default
administrator accounts, and for configuring which protocols can be used to access the IP camera.
The IP camera always has an HTTP/HTTPS administrator who can access the IP camera through an
HTTP or HTTPS connection. The name of this administrator is admin. The password is configurable.
If you want to access the IP camera through SSH, you must configure a password for an SSH
administrator. The name of this administrator is root. The password is configurable.
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Chapter 3 Configuring and Managing the IP Camera
To display the Account Initialization window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Initialization.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-17 describes the options in the Account Initialization window.
Table 3-17Account Initialization Window Options
OptionDescription
Administrator Accounts Area
ProtocolDisplay only. Indicates the protocol that the corresponding administrator can
User NameDisplay only. Indicates the default user name for the corresponding
PasswordEnter a password for the corresponding administrator. The password is case
Confirm passwordRe-enter the password for the corresponding administrator.
Access Protocols Area
Enable HTTPCheck this check box if you want to allow HTTP connections to the IP
HTTP PortEnter the HTTP port that is used to access the IP camera. Valid port numbers
Enable HTTPSCheck this check box if you want to allow HTTPS connections to the IP
HTTPS PortEnter the HTTPS port that is used to access the IP camera. Valid port
Enable Secure Shell
(SSH)
Secure Shell (SSH) Port Enter the SSH port that is used to access the IP camera. Valid port numbers
Administration Windows
use to access the IP camera: HTTP/HTTPS or SSH.
administrator: admin or root
sensitive and must contain from 8 to 32 characters, which can be letters,
numbers, and special characters, but no spaces. Special characters are: ! $ (
) - . @ ^ _ ` { } ~
camera.
are 80 and 1024 through 32767. The default port is 80.
If you configure the HTTP port to a value other than 80, you must specify
the port number in the URL for the IP camera when you access it through an
HTTP connection. For example, if the IP address of the IP camera is
192.168.1.100 and the HTTP port is 1024, enter this URL for the IP camera:
http://192.168.1.100:1024.
camera.
numbers are 443 and 1024 through 65535. The default port is 443.
If you configure the HTTPS port to a value other than 443, you must specify
the port number in the URL for the IP camera when you access it through an
HTTPS connection. For example, if the IP address of the IP camera is
192.168.1.100 and the HTTPS port is 1024, enter this URL for the IP
camera: https://192.168.1.100:1024.
Check this check box if you want to allow access to the camera through a
SSH connection.
are 22 and 1024 through 65535. The default port is 22.
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Administration Windows
User Settings Window
The User Settings window lets you configure the following types of IP camera users:
• Administrator—Can access all IP camera windows, features, and functions.
• Viewer—Can access only the Camera Video/Control window and all features in that window except:
–
Video image controls
–
Set Current Preset as Home button
–
Add Preset Position button
–
Deleted Selected Preset button
–
Pan/tilt speed controls
–
Motion detection controls
There is always at least one user with Administrator privileges configured. The user name of this user is
“admin.” You can configure up to four additional users and assign privilege levels to each one.
When you configure users, follow these guidelines:
• After you enter a name, password, and privilege level for a user, click Add next to the user
information to save your changes.
• To change the password for an existing user, click Change next to the user name.
Chapter 3 Configuring and Managing the IP Camera
• To remove a user, click Delete next to the user. If you delete a user who is logged into the IP camera,
the user remains logged in and can continue access the IP camera.
• To change the name of a user, you must delete the user then create a new user.
To display the User Settings window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click Users.
Tabl e 3-18 describes the options in the User Settings window.
Table 3-18User Settings Window Options
OptionDescription
User List Area
User NameEnter a unique name for the user.
The user name is case sensitive and can include up to 64 letters, numbers,
and special characters, but no spaces. Special characters are: ! % ( ) + , - =
@ _ ~
There is always one user named admin (all lower case), which cannot be
deleted.
PasswordEnter a password for the user.
The password is case sensitive and must contain from 8 to 32 characters,
which can be letters, numbers, and special characters, but no spaces. Special
characters are: ! $ ( ) - . @ ^ _ ` { } ~
Confirm PasswordRe-enter the password for the user.
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Privilege LevelSelect the desired privilege level for the user:
Change buttonClick this button to change the password of the corresponding user.
Add buttonClick this button to add the corresponding user. That user can then log in to
Delete buttonClick this button to remove the corresponding user. This user can no longer
Maintenance Settings Window
Administration Windows
• Administrator—Can access all IP camera windows, features, and
functions.
• Viewer—Can access the Camera Video/Control window with limited
controls, and can access the Refresh, Logout, About, and Help links
from that window.
the IP camera.
log in to the IP camera.
The Maintenance Settings window provides options for setting or restarting the IP camera, saving
configuration information from the IP camera, and uploading the configuration information to the IP
camera.
Saving and uploading configuration is useful for these activities:
• Configuring multiple IP cameras—If your network includes several IP cameras that should have
similar configurations, you can configure one IP camera, save that configuration, and upload it to
other IP cameras. Then, instead of manually configuring all options on each IP camera, you
manually configure only the options that are unique, such as the IP address, if not obtained from
DHCP.
• Backing up configuration—If you save the configuration from the IP camera, you can upload it to
the IP camera to restore the configuration if it is lost, or if you can upload it to a replacement IP
camera, if needed.
To display the Maintenance Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Maintenance.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-19 describes the options in the Maintenance Settings window.
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Administration Windows
Chapter 3 Configuring and Managing the IP Camera
Table 3-19Maintenance Settings Window Options
OptionDescription
Factory Default Area
Restore buttonClick the Restore button to reset all IP camera settings to their factory
default values.
To confirm the restore procedure, click OK in the confirmation pop-up
window. Otherwise, click Cancel.
This action has the same effect as pressing and holding the Reset button on
the IP camera for at least 15 seconds. After you perform this procedure,
follow the steps in the “Performing the Initial Setup of the IP Camera”
section on page 2-5.
Reset buttonClick the Reset button to reset all IP camera settings except the static IP
address, gateway IP address, and log in credentials (user name and
password) to their factory default values.
To confirm the restore procedure, click OK in the confirmation pop-up
window. Otherwise, click Cancel.
Reboot Area
Reboot buttonClick the Reboot button to reboot the software on IP camera.
To confirm the reboot procedure, click OK in the confirmation pop-up
window. Otherwise, click Cancel.
This action has the same effect as pressing and immediately releasing the
Reset button on the IP camera, or powering the IP camera down and then
powering it up.
Device Configuration Area
Export Configuration
from Camera
Click the Export button to save the current IP camera configuration
information to a binary file.
When you click this button, the File Download window appears. Use this
window to save the configuration file.
You can then load this configuration information to any same-model IP
camera in the network. This feature is useful for creating a backup of this
configuration and for configuring other IP cameras based on this
configuration.
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Path and folder where a configuration file is stored. You can click Browse to
find this location. After you enter this information, click Import to load the
configuration file to the IP camera.
After you upload a configuration file to the IP camera, the IP camera restarts
automatically.
If you upload configuration from another IP camera that is active in your
network, make sure to configure this IP camera with a name, description, and
unique IP address (if not obtained through DHCP). To change these options,
see the “Basic Settings Window” section on page 3-16 and the “IP
Addressing Window” section on page 3-17.
A configuration file that you upload includes the passwords that are
configured for the administrator and for users. If you change any passwords
after saving the configuration file, be aware that uploading the file overwrites
the new passwords with the saved ones.
Firmware Settings Window
The Firmware Settings window lets you view information about the firmware that is installed on the IP
camera and upgrade the firmware.
Before you upgrade firmware, download the firmware file to a PC that is accessible on your network and
unzip the file if it is zipped. To download firmware, go to this web page:
After you upgrade firmware, the IP camera restarts automatically. It retains all configuration
information.
To display the Firmware Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Firmware.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Tabl e 3-20 describes the options in the Firmware Settings window.
Table 3-20Firmware Settings Window Options
OptionDescription
Device Information Area
IP AddressDisplay only. IP address of the IP camera
MAC AddressDisplay only. MAC address of the IP camera.
Device NameDisplay only. ID of the IP camera, as configured in the Basic Settings
window. For more information, see the “Basic Settings Window” section on
page 3-16.
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Firmware VersionVersion of the firmware that is installed on the IP camera.
Firmware Released
Date
Details buttonClick this button to display a pop-up window with additional information
Firmware UpgradeTo upgrade the firmware on the IP camera, begin by entering the path and
Upgrade buttonAfter entering the path and folder for the firmware file, click this button to
Release date of the current firmware.
about the firmware on the IP camera.
folder where new firmware file for the IP camera is stored. The upgrade file
may be stored on another PC. You can click Browse to find this location.
load the firmware upgrade on the IP camera.
Do not power down the IP camera during the upgrade procedure.
Device Processes Window
The Device Processes window displays the processes that occupy TCP or UDP ports, and lets you stop
any of these processes.
Take care when stopping processes because some processes are required for the camera to operate
properly. Processes that you stop in this window can restart the next time that you log in to the IP camera.
If you delete a required process and the camera stops functioning, exit your web browser and then log
back in to the IP camera to restart the process. If the process does not restart, power the IP camera off
and then back on.
To display the Device Processes window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Device Processes.
To stop any process, click the Delete button that appears to the right of the process in the window.
Tabl e 3-21 describes the options in the Product Process window. All options are for display only.
Table 3-21Device Process Window Options
OptionDescription
ProtocolPort (tcp or udp) that the process occupies
Local AddressIP address of the device that the process is listening to
Foreign AddressIP address and port number of the client device that is connected for the
StateState of the process
Program NameName of the process
process
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Password Complexity Window
IP camera administrator and user passwords must always meet the requirements that are described in the
“User Settings Window” section on page 3-28. The Password Complexity window provides options for
configuring additional requirements for the IP camera passwords.
To display the Password Complexity window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Password Complexity.
Tabl e 3-22 describes the options in the Password Complexity window.
Table 3-22Password Complexity Window Options
OptionDescription
Password must contain
at least three of the
following: lower case
letters, upper case
letters, digits, and
special characters
Password cannot
include any character
that occurs three or
more times
consecutively
Password cannot be a
repeat or reverse of the
user name
Log Windows
Password must contain characters from at least 3 of these categories:
Administrator password cannot include any character that occurs 3 or more
times in a row.
Password cannot be the same as the user name either forward of reversed
Log Windows
The Log windows let you set up and view the IP camera log file, which captures information about the
IP camera and its activities.
The IP camera stores the log file in its internal SDRAM. If the SDRAM becomes full, the IP camera
begins to overwrite existing information. To avoid losing log information, you can configure the IP
camera to send log information to a Syslog server.
The following sections describe the Log windows in detail:
• Log Setup Settings Window, page 3-33
• Local Log Window, page 3-35
Log Setup Settings Window
The Log Setup Settings window provides options for configuring the log file and an optional syslog
server on which to store log files.
To display the Log Setup Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Log, then click Setup.
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Log Windows
Chapter 3 Configuring and Managing the IP Camera
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings
appears at the bottom of the window. You may need to scroll down to it.
Tabl e 3-23 describes the options in the Log Setup Settings window.
Table 3-23Log Setup Settings Window Options
OptionDescription
Local Log Settings Area
Minimum Log Severity Choose the minimum severity of messages that the appear in the log file. The
system logs all messages of this severity and higher. Message severities,
from highest to lowest, are:
• Emergency—The system is unusable.
• Alert—A situation occurred that requires immediate action.
• Critical—A situation occurred that requires action soon.
• Error—An error occurred, but it does not necessarily affects the ability
of the system to function.
• Warnin g—A undesirable condition occurred.
• Notice—Notification about a system condition that is not necessarily an
error condition.
• Informational—Information about a system activity.
• Debug—Information about a system activity with detailed technical
information. Includes messages of every other severity.
The default severity is Informational.
Maximum Log EntriesMaximum number of entries that the log file maintains. When the log file
reaches this limit, it begins overwriting entries, starting with the oldest one.
The default value is 100.
Syslog Settings Area
Enable SyslogCheck this check box to send the log information to a designated Syslog
server. The selected information also is maintained on the IP camera until it
is overwritten.
This option is useful for consolidating logs in deployments with several
IP cameras and for retaining logs.
Primary Syslog ServerIdentify the primary Syslog server by choosing IP Address or Hostname
from the drop-down list and entering the IP address or host name in the
corresponding field.
Primary Syslog Server
Port
Enter the primary Syslog server port number that receives the logs.
Valid values are 514 and 1024 through 65535. The default Syslog port is 514.
FacilityEnter the system facility that receives logs on the Syslog server.
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Minimum Log Severity Choose the minimum severity of messages that are sent to the Syslog server.
Secondary Syslog
Server
Secondary Syslog
Server Port
FacilityEnter the system facility that receives logs on the Syslog server.
Minimum Log Severity Choose the minimum severity of messages that are sent to the secondary
Log Windows
The system sends all messages of this severity and higher. Message
severities, from highest to lowest, are:
• Emergency—The system is unusable.
• Alert—A situation occurred that requires immediate action.
• Critical—A situation occurred that requires action soon.
• Error—An error occurred, but it does not necessarily affects the ability
of the system to function.
• Warnin g—A undesirable condition occurred.
• Notice—Notification about a system condition that is not an error
condition.
• Informational—Information about a system activity.
• Debug—Information about a system activity with detailed technical
information. Includes messages of every other severity.
The default severity is Informational.
Identify an optional secondary Syslog server by choosing IP Address or
Hostname from the drop-down list and entering the IP address or host name
in the corresponding field.
Enter the port number that receives the logs on the secondary Syslog server.
Valid values are 514 and 1024 through 65535. The default Syslog port is 514.
Syslog server. The system sends all messages of this severity and higher.
Message severities, from highest to lowest, are:
• Emergency—The system is unusable.
Local Log Window
The Local Log window lets you view the log file that is stored on the IP camera.
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• Alert—A situation occurred that requires immediate action.
• Critical—A situation occurred that requires action soon.
• Error—An error occurred, but it does not necessarily affect the ability
of the system to function.
• Warnin g—An undesirable condition occurred.
• Notice—Notification about a system condition that is not an error
condition.
• Informational—Information about a system activity.
• Debug—Information about a system activity with detailed technical
information. Includes messages of every other severity.
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Log Windows
Chapter 3 Configuring and Managing the IP Camera
To display the Local Log window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Log, then click Local Log.
Tabl e 3-24 describes the options in the Local Log window.
Table 3-24Local Log Window Options
OptionDescription
Log List Area
Rows per pageChoose the number of log entry rows to display per page and click the Go
button to the right of this option to update the display.
FilterChoose the type of log message to include in the display.
To include messages of every severity, choose All.
SinceChoose the time period for which you want to view log messages.
Go buttonUpdate the log display based on the values in the Filter and Since fields.
SeverityAn icon in this column indicates the severity of the corresponding log
message:
—Emergency message
—Alert message
—Critical message
—Error message
—Warning message
—Notice message
—Informational message
—Debug message
To display log messages in order of severity with the least severity first, click
the Severity column heading. Click the heading again to reverse the display
order.
Date/TimeDate and time that the logged activity occurred.
By default, log messages appear in the order that the activity occurred with
the oldest message first. To reverse this display order, click the Date/Time
column heading.
DescriptionMessage that describes the logged activity. For detailed information about
log messages, see Table 3-25 on page 3-37.
Page controlsLet you move through the log file entries:
Page field—Enter a page number and press Enter.
—Go to first page
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—Go to previous page
—Go to next page
—Go to last page
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Tabl e 3-25 describes the messages that can appear in the IP camera log file. When you view the log file,
each message includes the date and time that it was logged. In this table:
• Messages appear in alphabetical order
• Angle brackets (<>) indicate items that are replaced by appropriate information when the message
appears. Italic text describes these items.
• Severity indicates the severity of the message:
–
0—Emergency (the system is unusable)
–
1—Alert (a situation occurred that requires immediate action)
–
2—Critical (a situation occurred that requires action soon)
–
3—Error (an error occurred, but it does not necessarily affect the ability of the system to
function)
–
4—Warning (an undesirable condition occurred)
–
5—Notice (notification about a system condition that is not an error condition)
–
6—Informational (information about a system activity)
–
7—Debug (information about a system activity with detailed technical information)
Log Windows
Table 3-25Log Messages
Message NameDescription that Appears in Log FileExplanationSeverity
AUTHENTICATION_FAILEDAccess authentication to <web server,
streaming server, or SSH server> by
An attempt to log in or authenticate to
the IP camera failed.
3
user <user><IP address or hostname> failed.
AUTHENTICATION_FAILEDAccess authentication to <server type>
server <server IP address or hostname> failed.
AUTHORIZATION_FAILEDUnauthorized address <IP address or
hostname> attempted to access camera.
The IP camera was unable to access an
SNTP, Syslog, DNS, SMTP, HTTP, or
802.1x server.
An attempt was made to access the IP
camera by using invalid user
4
3
credentials for from an IP address that
has been configured for no access.
CODEC_LOSTConnection to Codec/Sensor module
was lost. Internal module is either down
The IP camera codec/sensor module is
not responding.
4
or not responding.
CONFIG_SAVE_FAILEDSaving configuration to user <user>
<IP address or hostname> failed.
CONFIG_SAVEDConfiguration saved by user <user>
<IP address or hostname>.
CONFIG_UPLOAD_FAILEDUploading configuration failed from
user <user> <IP address or hostname>.
CONFIG_UPLOADEDConfiguration uploaded from user
<user> <IP address or hostname>.
DEFAULTS_FAILEDRestoring factory defaults failed for
user <user> <IP address or hostname>.
A user attempt to save the IP camera
configuration failed.
The IP camera configuration was saved
by a user.
A user attempt to import the IP camera
configuration failed.
The IP camera configuration was
imported by a user.
An attempt to reset the IP camera to its
factory default configuration failed.
3
5
3
5
3
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Log Windows
Table 3-25Log Messages
Message NameDescription that Appears in Log FileExplanationSeverity
DEVICE_REBOOT_AUTODevice rebooted.The IP camera rebooted automatically. 5
DEVICE_REBOOT_MANUAL Device was rebooted manually by user
<user> <IP address or hostname>.
DHCP_LEASEDHCP lease renewal was successful.The IP camera renewed its DHCP
DSP_ENCODING_HALTEDThe Codec/Sensor module’s DSP
encoding was halted. Either the analog
image signal from the sensor has been
lost, or an internal encoding error has
occurred.
EMAIL_TRIGGEREDEvent triggered: email sent to <e-mail
address>.
ETH_BERBit Error Rate (BER) exceeded
specified threshold of <threshold>.
ETH_SIGNAL_DEGRADEEthernet signal degrading.The IP camera detected a degrading
FRAMES_DROPPEDOutput frame rate does not match the
camera’s configured frame rate.
FW_UPGRADE_FAILEDUpgrading firmware failed from user
<user> <IP address or hostname>.
FW_UPGRADEDFirmware upgraded successfully from
user <user> <IP address or hostname>.
HTTP_TRIGGEREDEvent triggered: notification sent to
HTTP server <IP address or hostname>.
INPUT_ONE_CHANGEDInput port one changed to <high/low>. Input port 1 on the IP camera changed
INPUT_ONE_RESETInput port one reset to <high/low>.Input port 1 on the IP camera reset to
INPUT_TWO_CHANGEDInput port two changed to <high/low>. Input port 1 on the IP camera changed
INPUT_TWO_RESETInput port two reset to <high/low>.Input port 1 on the IP camera reset to
IP_CONFLICTIP Address conflict for <IP address>.IP camera experienced an IP address
IR_FILTER_DAY_AUTOIR filter changed to day automatically.The IP camera enabled its day filter
IR_FILTER_DAY_MANUALIR filter manually changed to day by
user <user> <IP address or hostname>.
The IP camera was reset to its factory
default configuration.
The IP camera was rebooted by a user. 5
lease.
The DSP of the IP camera codec/sensor
module DSP stopped encoding. The
analog image signal from the sensor
may be lost or an internal encoding
error may have occurred.
An event occurred and e-mail
notification of the event was sent.
The bit error rate (BER) exceeded the
specified threshold.
Ethernet signal.
The IP camera is sending video at a
frame rate that does not match the
configured frame rate.
An attempt to upgrade the IP camera
firmware failed.
The IP camera firmware was updated. 5
An event occurred and HTTP
notification of the event was sent.
state.
its default state.
state.
its default state.
conflict.
automatically.
The IP camera day filter was enabled
by a user.
5
6
2
5
4
4
3
0
5
5
5
5
5
4
6
6
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Log Windows
Table 3-25Log Messages
Message NameDescription that Appears in Log FileExplanationSeverity
IR_FILTER_NIGHT_AUTOIR filter changed to night
automatically.
IR_FILTER_NIGHT_MANUAL IR filter changed to night by user
<user> <IP address or hostname>.
LOG_INUser <user> <IP address or hostname>
logged in to <web server or SSH server>.
LOG_OUTUser <user> <IP address or hostname>
logged out of <web server or SSH server>.
MOTION_DETECTEDMotion detected in region <region
index>.
MOTION_STOPPEDMotion in region <region index>
stopped.
OUTPUT_ONE_RESETOutput port one reset to <high/low>.Output port 1 on the IP camera reset to
OUTPUT_ONE_TRIGGEREDOutput port one triggered to
<high/low>.
OUTPUT_TWO_RESETOutput port two reset to <high/low>.Output port 2 on the IP camera reset to
OUTPUT_TWO_TRIGGEREDOutput port two triggered to
<high/low>.
PANPan <left/right> by user <user>
<IP address or hostname>.
PATROL_STARTPatrol started by user <user> <IP
address or hostname>.
PATROL_STOPPatrol stopped by user <user> <IP
address or hostname>.
POWER_SUPPLY_FAILUREDC power supply failure.The DC power for the IP camera failed. 2
PTZ_LOSTConnection to PTZ device was lost.
Device is either down or not
responding.
SERVER_CONTACTEDCommunication established with
<server type>
server <server or
IP address>.
SERVER_LOSTCommunication lost with <server
type> server <server or IP address>.
SERVER_UNREACHABLEFailed to contact <server type> server
<server or IP address>.
The IP camera enabled its night filter
automatically.
The IP camera night filter was enabled
by a user.
A user logged in to the IP camera.5
A user logged out of the IP camera.5
The IP camera detected motion in its
video field.
The IP camera stopped detecting
motion in its video field.
its default state.
Output port 1 on the IP camera
changed state.
its default state.
Output port 2 on the IP camera
changed state.
The IP camera was panned by a user.6
A patrol sequence was started by a
user.
A patrol sequence was stopped by a
user.
The pan/tilt device that the IP camera
is connected to is not responding.
The IP camera established
communication with an SNTP, DHCP,
Syslog, DNS, SMTP, HTTP, or 802.1x
server.
The IP camera lost communication
with an SNTP, DHCP, Syslog, DNS,
SMTP, HTTP, or 802.1x server.
The IP camera was unable to contact an
SNTP, DHCP, Syslog, DNS, SMTP,
HTTP, or 802.1x server or a gateway.
6
6
5
5
5
5
5
5
6
6
4
6
4
4
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3-39
Chapter 3 Configuring and Managing the IP Camera
Log Windows
Table 3-25Log Messages
Message NameDescription that Appears in Log FileExplanationSeverity
START_STREAMChannel <channel ID> started
streaming to user <user> <IP address or hostname>.
STOP_STREAMChannel <channel ID> stopped
streaming to user <user> <IP address or hostname>.
UNEXPECTED_EXCEPTIONUnexpected exception occurred. Could
not <read/write> <to/from> repository
by user <user> <IP address or hostname>.
The IP camera began streaming video
to a user device.
The IP camera stopped streaming
video to a user device.
The internal temperature of the IP
camera is lower than 59°F (15°C) or
higher than 149°F (65°C).
The internal temperature of the IP
camera is lower than 32°F (0°C) or
higher than 176°F (80°C).
The internal temperature of the IP
camera is lower than 5°F (–15°C) or
higher than 194°F (90°C).
The IP camera was tilted by a user.6
The IP camera internal clock switched
to daylight saving time.
The IP camera internal clock switched
to standard time.
An attempt by a user to pan the IP
camera failed.
An attempt by a user to tilt the IP
camera failed.
An attempt by a user to start a patrol
sequence failed.
IP camera could not read or write
information to its internal repository.
6
6
2
4
5
6
6
1
1
1
2
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Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
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CHAPTER
4
Viewing Live Video
After you install and set up the Cisco Video Surveillance IP Camera as described in Chapter 2, “Getting
Started,” users can connect to the IP camera through Internet Explorer and access the Camera
Video/Control window to view live video from the IP camera.
The Camera Video/Control window also provides for controlling the video display, configuring preset
positions, and controlling certain IP camera functions. Available controls depend on the privilege level
of the user.
To view live video, log in to the IP camera as described in the “Accessing the IP Camera” section on
page 2-6, then click View Video in the IP camera Main window menu bar. The Camera Video/Control
window appears. This window displays live video from the camera and lets you control a variety of
camera and display functions.
The controls that you see in the Camera Video/Control window depend on your IP camera privilege level
and the configurations settings for the IP camera. Users with the Administrator privilege can access all
controls. Users with the Viewer privilege do not have access to the following controls:
• Video image controls
• Set Current Preset as Home button
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• Add Preset Position button
• Deleted Selected Preset button
• Pan/tilt speed controls
• Motion detection controls
Tabl e 4-1 describes the controls in the Camera Video/Control window.
Table 4-1Camera Video/Control Window Controls
ControlDescription
Video controls
Video Codec
drop-down list
Choose the codec for video transmission (H.264 or MJPEG).
You can choose H.264 only if the primary video stream (channel 1) is enabled.
You can choose MJPEG only if the secondary video stream (channel 2) is
enabled.
For information about enabling and disabling video streams, see the
“Streaming Settings Window” section on page 3-3.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Choose the resolution for video transmission. The resolutions in this
drop-down list depend on the video standard that you selected.
The default value for H.264 is 1920 x 1080. The default value for MJPEG is
704 x 480.
You cannot configure a secondary stream if you configure this resolution for
1920 x 1080.
NoteYou can also change the resolution for video transmission by changing
the value in the Video Resolution Type field, as described in the
“Streaming Settings Window” section on page 3-3.
Click the Right Arrow to display the video image controls. The button changes
to the Left Arrow button.
Click the Left Arrow button to hide the video image controls. The button
changes to the Right Arrow button.
Chapter 4 Viewing Live Video
Video image controls
NoteThese controls appear when you click the Right Arrow in the Video Control area.
White Balance sliderTo control the white balance of the video image, drag the slider, or enter a
value from 1 through 100 and press the Enter key. A higher value increases
white balance and a lower value decreases white balance.
If the White Balance Mode option is not set to Manual as described in the
“Camera Settings Window” section on page 3-6, changing the white balance
value sets that option to Manual automatically.
The default value is 50.
Brightness sliderTo control the brightness of the video image, drag the slider, or enter a value
from 1 through 100 and press the Enter key. A higher value increases the
brightness and a lower value decreases the brightness. For example, if the IP
camera is facing a bright light and the video appears too dark, you can increase
the brightness.
The default value is 50.
Contrast sliderTo control contrast of the video image, drag the slider, or enter a value from 1
through 100 and press the Enter key. A higher value increases the contrast and
a lower value decreases the contrast.
The default value is 50.
Sharpness sliderTo control the sharpness of the video from the IP camera, drag the slider, or
enter a value from 1 through 100 and press the Enter key. A higher value
increases the sharpness and a lower value decreases the sharpness.
The default value is 50.
4-2
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Saturation sliderTo control the saturation of the video from the IP camera, drag the slider, or
Hue sliderTo control the hue of the video from the IP camera, drag the slider, or enter a
Restore buttonResets white balance, brightness, contrast, sharpness, saturation, and hue to
Image tools
Hotspot Zoom button Click this latch button to enables the digital zoom feature, which provides
Hotspot Pan/Tilt
button
enter a value from 1 through 100 and press the Enter key. A higher value
increases the saturation and a lower value decreases the saturation.
High saturation provides a vivid, intense color for a video image. With less
saturation, the video image appears more muted and gray.
The default value is 50.
value from 1 through 100 and press the Enter key. A higher value increases
the hue and a lower value decreases the hue.
Hue is the relative balance of primary colors.
The default value is 50.
their default values.
five-step digital zooming in for the normal (not full screen) video display.
Click this button again to disable the digital zoom feature.
To perform a digital zoom, engage the Hotspot Zoom button and click the
video display. The first five clicks zoom the display. The sixth click returns to
unzoomed display.
Click this latch button to enable the hotspot pan/tilt feature, which lets you pan
and tilt the IP camera toward a point that you click in the video display.
To perform a hotspot pan/tilt action, engage the Hotspot Pan/Tilt button, then
click the video image at the location toward which you want the IP camera to
pan and tilt.
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This feature require that the IP camera be installed with a pan/tilt mount that
supports the Pelco D protocol and that pan and tilt functions are enabled. For
more information, see the “Pan Tilt Settings Window” section on page 3-9.
Save Snapshot button Captures and saves a the current video image as a .gif file or a .jpg file in the
location of your choice and with the file name of your choice.
When you click this button, the Snapshot window appears. Click Save and
follow the on-screen prompts to save the image with the name and in the
location that you want.
Flip buttonRotates the video image by 180 degrees.
Mirror buttonReverses the video image.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Restore buttonDisplays the default video image, which is not rotated and not reversed.
Full Screen buttonDisplays the video image in full screen mode.
To return to normal display mode, click the full screen image.
Audio controls
Disable Speaker
toggle button
Enable Speaker toggle
button
Click the Disable Speaker button to mute audio that is sent from the IP camera
to the PC that you are using. The button changes to the Enable Speaker button.
Click the Enable Speaker button to unmute audio. The button changes to the
Disable button.
Mute Microphone
toggle button
Click the Mute Microphone button to mute the audio stream that is captured
and sent to the IP camera from the internal or external microphone of the PC
that you are using. When you click this button, the speaker that is attached to
the IP camera does not play audio that is transmitted from your PC.
Unmute Microphone
toggle button
NoteIf you are simultaneously accessing other IP cameras in different
browser sessions on the same PC, clicking this button in one browser
session does not mute the audio that the PC sends to the other IP
cameras.
When you click the Mute Microphone button, it changes to the Unmute
Microphone button. Click the Unmute Microphone button to unmute audio
that is sent to the IP camera. The button changes to the Mute Microphone
button.
Restore buttonResets audio controls to their default values.
Speaker Volume slider
and field
When the speaker is unmuted, drag this slider to adjust the volume at which
your PC speakers play the audio from the IP camera, or enter a value from 0
through 100 and press the Enter key.
The default value is 50.
Microphone
Sensitivity slider and
field
Drag this slider to adjust the gain of the PC microphone (that is, how sensitive
it is to the audio that it picks up and that is sent to the IP camera), or enter a
value from 0 through 100 and press the Enter key.
The default value is 50.
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Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Preset drop-down listDisplays a list of preset positions that you have set for the IP camera. When
Set Current Preset as
Home button
you choose a preset position from this list, the IP camera moves to that
position.
Click this button to define the current IP pan and tilt camera position as its
home position.
Start Auto-Patrol
toggle button
Stop Auto-Patrol
toggle button
Add Preset Position
button
Delete Selected
Preset button
Pan/tilt controls
IP camera control
buttons
Click the Start Auto-Patrol button to start the patrol sequence. The button
changes to the Stop Auto-Patrol button. Click the Stop Auto-Patrol button to
stop a sequence that is executing. The button changes to the Start Auto-Patrol
button.
You define a patrol sequence as described in the “Patrol Sequence Window”
section on page 3-14.
Click this button to add the current IP camera position as a preset position.
In the pop-up box, enter a unique name for this position and click Save. The
name can contain from 1 to 64characters, which can be letters, numbers, and
special characters, but no spaces. Special characters are: ! % ( ) , - = @ _ ~
You can create up to 8 preset positions.
Click this button then click OK in the confirmation dialog box to delete the
preset position that appears in the Preset drop-down list.
To pan the IP camera, use the left or right arrow buttons.
To tilt the IP camera, use the up or down arrow buttons.
OL-19609-04
To move the IP camera to its home position, click the Go to Home Position
button, which is located in the middle of the group of arrow keys.
Pan and tilt functions require that the IP camera be installed with a pan/tilt
mount that supports the Pelco D protocol and that pan and tilt functions are
enabled. For more information, see the “Pan Tilt Settings Window” section on
page 3-9.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
NoteThese controls appear when you click the Right Arrow in the Pan/Tilt area.
Pan Speed sliderTo control the relative speed of panning for the IP camera, drag the slider, or
Click the Right Arrow to display the pan/tilt speed controls. The button
changes to the Left Arrow button.
Click the Left Arrow button to hide the pan/tilt speed controls. The button
changes to the Right Arrow button.
enter a value from 1 through 100 and press the Enter key. A higher value
increases pan speed and a lower value decreases pan speed.
The default value is 50.
Tilt Speed sliderTo control the relative speed of tilting for the IP camera, drag the slider, or
enter a value from 1 through 100 and press the Enter key. A higher value
increases tilt speed and a lower value decreases tilt speed.
The default value is 50.
Restore buttonClick this button to set the pan speed and tilt speed to their default values.
Motion detection
NoteIf you configure MJPEG for video control, the motion detection functions are available only if
you disable the primary video stream (channel 1). For information about enabling and disabling
video streams, see the “Streaming Settings Window” section on page 3-3.
Up Arrow toggle
button
Click the Up Arrow to display the motion detection controls. The button
changes to the Down Arrow button.
Click the Down Arrow button to hide the motion detection controls. The button
Down Arrow toggle
changes to the Up Arrow button.
button
4-6
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
NoteThese controls appear when you click the Up Arrow in the Motion Detection area and are
Enable Motion
Detection check box
available only viewing the primary (H.264) stream.
Enables the motion detection feature and displays a grid over the video image.
When motion detection is enabled, the IP camera monitors activity in the video
field areas that you specify. If activity at a defined level occurs in any of these
areas, the IP camera generates an alert and takes the actions that are configured
as described in the “Event Notification Window” section on page 3-10.
To designate specific areas that the IP camera monitors for activity, select the
areas by clicking each grid cell over the area. A red border indicates a selected
area. To deselect an area, click it again.
You can configure the following levels for areas that the IP camera monitors
for activity:
• Sensitivity—Designates the relative amount of activity that the IP camera
must detect in the area before it generates an alert. A lower value means
that more, or faster, activity is required to trigger an alert. A higher value
means that less, or slower, activity is required. The default value is 50.
• Threshold—Designates the percentage of pixels that the IP camera must
identify as changed in the area before it generates an alert. The camera
detects pixel changes at the defined sensitivity level. The default threshold
value is 50.
To configure sensitivity or threshold, right-click a grid cell that has a red
border and then drag the Sensitivity and Threshold sliders to the desired
values. Alternatively, enter a value from 1 through 100 for an option and press
the Enter key. To reset the sensitivity and threshold to their default values of
50, click Restore. These configuration settings affect the cell that you select.
If the cell is part of a group of horizontally or vertically (but not diagonally)
adjacent cells, the settings affect all cells in the group.
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Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Restore buttonDeselects all areas in the video field that you have selected for motion
Save Settings buttonSave the current motion detection configuration.
Becomes available when you click check Enable Motion Detection check box.
Check the Full Screen check box to cause the IP camera to examine the entire
video field for activity.
You can configure the following items for this video field:
• Sensitivity—Designates the relative amount of activity that the IP camera
must detect in the area before it generates an alert. A lower value means
that more, or faster, activity is required to trigger an alert. A higher value
means that less, or slower, activity is required. The default value is 50.
• Threshold—Designates the percentage of pixels that the IP camera must
identify as changed in the area before it generates an alert. The camera
monitors for pixel changes at the defined sensitivity level. The default
threshold value is 50.
To configure sensitivity or threshold, right-click anywhere in the video field
border and then drag the Sensitivity and Threshold sliders to the desired
values. Alternatively, enter a value from 1 through 100 for an option and press
the Enter key. To reset the sensitivity and threshold to their default values of
50, click Restore.
detection monitoring.
4-8
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
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CHAPTER
5
Troubleshooting
This chapter describes some common problems that may be encountered while using the IP camera and
provides possible solutions.
Symptom Cannot connect to an IP camera through a web browser.
Possible Cause You are not using a supported PC operating system or web browser, you entered an
incorrect IP address for the IP camera, the PC that you are using is not on the same LAN as the IP
camera, you are entering an invalid port number for an HTTP or HTTPS connection, or you are
trying to access the IP camera from a device with an IP address that is restricted from access.
Recommended Action Make sure that you are using a PC that is running Microsoft Windows XP with
Service Pack 2 or 3 and that your are using Internet Explorer 6.0 with Service Pack 2 or higher. Make
sure that you enter the correct IP address. If you are connecting through a LAN, make sure that the
PC is on the same network as the IP camera. If you are connecting through the Internet, make sure
to enter the correct port number. Make sure that the device does not have an IP address that is
restricted from access (see the “IP Addressing Window” section on page 3-17.)
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Symptom Cannot log in to the IP camera as the administrator.
Possible Cause You are entering the log in credentials incorrectly or have forgotten the administrator
password.
Recommended Action The administrator user name is admin and the password is the one that you
configured. Both credentials are case sensitive, so make sure to enter them exactly as they are
configured. If you forget the administrator password, you must perform a factory reset as described
in the “Resetting the IP Camera” procedure on page 2-10, then reconfigure the IP camera. If you
take these actions, do not use the Upload option in the Maintenance window to reload a saved
configuration file because that process restores the password that you forgot.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
5-1
Chapter 5 Troubleshooting
Symptom The motion detection feature does not send e-mail alerts.
Possible Cause The e-mail alert feature is not properly configured or the SMTP server that the IP
camera uses to send the e-mail may be filtering e-mail to prevent spam from being sent from your
server.
Recommended Action Configure e-mail alerts as described in the “Event Notification Window”
section on page 3-10. Try using a different SMTP server or contact your ISP to see if SMTP access
is being blocked.
Symptom The motion detection feature is configured but video files that are provided in e-mail alerts do
not show moving objects.
Possible Cause The motion detection feature does not actually detect motion. It compares frames to
see if they are different. Major differences between frames are assumed to be caused by moving
objects, but the motion detector can also be triggered by sudden changes in light level or movement
of the IP camera itself.
Recommended Action Try to avoid situations with sudden changes in light level and do not bump or
move the IP camera. The motion detection feature works best when the IP camera is mounted
securely in locations where there is steady. This feature may not work properly if the IP camera is
outdoors.
Symptom Blurry images when viewing video.
Possible Cause The lens may be dirty, back focus may not be adjusted properly, or video settings may
not be configured for optimal clarity.
Recommended Action Clean the lens on the IP camera. Adjust the back focus as described in the
“Adjusting Back Focus on the IP Camera” section on page 2-9. Configure options for video as
described in the “Streaming Settings Window” section on page 3-3.
5-2
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
OL-19609-04
INDEX
Numerics
802.1x Settings window
options
3-23
overview3-23
A
About link 2-8
Account Initialization window
options
3-27
overview3-26
action
overview
3-11
triggered by event3-10
ActiveX controls2-8
Administration windows 3-26, 3-33
Administrator user type 5-1
Analytics
See Cisco video analytics
audio
controls in Camera Video/Control window
settings 3-5
Available list3-15
B
back focus
adjusting
focus ring2-10
backing up, configuration of IP camera 3-29
Basic Settings window
options
2-9
3-17
4-4
overview3-16
Baud rate, for pan/tilt device 3-10
bit rate, of video3-5
Bonjour, enabling on camera3-20
brightness 4-2
C
camera
See IP camera
Camera Settings window
options
overview3-6
Camera Video/Control window
accessing
description2-9
displaying2-8
CDP (Cisco Discovery Protocol), enabling on
camera
Cisco video analytics
configuration windows
supported camera model1-1
Cisco Video Surveillance IP Camera
See IP camera
C mount lens
configuration, guidelines 3-1
configuration windows
802.1x Settings window
accessing2-6, 3-1
Account Initialization window 3-26
Administration windows 3-26
Analytics window 3-16
Basic Settings window 3-16
3-6
4-1
3-20
3-16
1-3, 2-2
3-23
OL-19609-04
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
IN-1
Index
Camera Settings window3-6
Device Processes window3-32
Discovery Settings window 3-20
Event Notification window 3-10
Feature Setup windows 3-2
Firmware Settings window 3-31
IO Ports Settings window 3-8
IP Addressing window 3-17
IP Filter Settings window 3-24
Local Log window 3-35
Log Setup Settings window 3-33
Log windows 3-33
Maintenance Settings window3-29
Network Setup windows 3-16
options 3-2
overview3-1
Pan Tilt Settings window 3-9
Password Complexity window 3-33
Patrol Sequence window 3-14
QoS Settings window3-25
SNMP Settings window 3-21
Streaming Settings window 3-3
time out3-1
Time Settings window3-18
User Settings window 3-28
Video Overlay Settings window 3-8
connecting, to the IP camera
after the first time
2-6
for the first time 2-5
PC requirements for2-5, 2-6
secure connection 2-6
contrast4-2
CS mount lens 1-3, 2-2
D
updating through NTP server 3-19
day
filter
3-6
mode3-6
daylight saving time, adjustment for 3-19
DC auto iris lens
connecting
1-3
connector pinouts 1-6
Device Processes window
options
3-32
overview 3-32
DHCP, obtaining IP address through 2-5, 3-18
Differentiated Services (DiffServ) 3-26
Discovery Settings window
options
3-20
overview 3-20
DNS server
primary
3-18
secondary 3-18
dual streaming 3-3
dwell time3-15
E
e-mail notification
configuring
From field3-14
recipients3-14
event
actions
overview 3-10
trigger types 3-11
Event Notification window
options
overview 3-10
3-12, 3-13
3-10
3-11
data bits, for pan/tilt device 3-10
date and time
configuring manually
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
3-19
IN-2
OL-19609-04
Index
F
factory default configurations, resetting 3-30
factory default configurations, restoring3-30
factory reset2-11
Feature Setup windows 3-2
firmware
upgrading
3-31, 3-32
version in IP camera 3-32
Firmware Settings window
options
3-31
overview3-31
focus, back focus2-9
G
gateway, for IP camera3-18
General purpose input/output (GPIO) port 1-5
H
help, for IP camera windows 2-8
home position, moving IP camera to 4-5
Home window
accessing
description2-6, 2-7, 2-8
displaying2-8
HTTP
accessing camera through
allowing access through2-5, 3-27
default port3-27
port3-27
HTTPS
accessing camera through
allowing access through3-27
default port3-27
port3-27
hue4-3
2-6
2-6
2-6
I
input device, connecting 2-3
input ports
connecting devices to
on IP camera1-5
state change3-10
installing
IP camera
2-1
speaker2-3
IO Ports Settings window
options
3-9
overview 3-8
IP address
controlling access by
default for IP camera 2-5, 2-6, 2-7
fixed3-18
obtaining from DCHP server 2-5
obtaining through DHCP 3-18
static3-18
IP Addressing window
options
3-18
overview 3-17
IP camera
accessing through a web browser
back focus of2-9
connecting to after the first time 2-6
connecting to for the first time 2-5
controlling access to 3-24
day mode3-6
DC auto iris lens connector pinouts 1-6
description1-2
focus2-9
General purpose input/output (GPIO) port 1-5
installation 2-1
LAN port on 1-5
lens1-3, 2-2
logging in to 2-7
logging out of 2-8
2-3
3-24
2-5, 2-6
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Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
IN-3
Index
MAC address3-31
mounting 2-4
name3-17
night mode 3-6
overview1-1
package contents1-6
panning4-3, 4-5
power connection1-5
powering off2-10
powering on2-10
rebooting 3-30
resetting 1-5
restarting3-30
restoring factory default configurations 3-30
tilting 4-3, 4-5
time zone 3-19
troubleshooting 5-1
windows 2-6, 2-8
IP Filter Settings window
options
3-25
overview3-24
L
LAN port1-5
LED
Network Activity
PoE1-4
power1-4
lens
attaching to IP camera
C mount2-2
CS mount2-2
DC auto iris1-3, 2-2
for IP camera 1-3
type1-3
live video
viewing
through home window
1-5
2-2
4-1
through third-party device or software 4-1
See also video
Local Log window
options
3-36
overview 3-35
log file
sending to Syslog server
3-34
storage of3-33
viewing 3-35
log in, to IP camera 2-7
log out, of IP camera 2-8
Log Setup Settings window
options
3-34
overview 3-33
M
MAC address, of IP camera3-31
Maintenance Settings window
options
overview 3-29
microphone
external
internal1-3, 3-6
muting PC4-4
on camera1-3
PC4-4
sensitivity 4-4
use3-6
motion detection
accessing controls
enabling4-7
sensitivity 4-7, 4-8
threshold4-7, 4-8
Motion detection controls 4-7
mounting, IP camera2-4
multicast
address
enabling3-4
3-30
1-4, 3-6
4-6
3-4
IN-4
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
OL-19609-04
Index
port3-5
muting
PC microphone
4-4
PC speaker4-4
N
name, of IP camera3-17, 3-31
network, activity 1-5
Network Activity LED 1-5
Network Setup windows 3-16
night
filter
3-6
mode3-6
O
output device, connecting 2-3
output ports
connecting devices to
2-3
on IP camera1-5
power on state3-9
P
package contents1-6
pan, tilt, zoom
See PTZ
panning
Pan Tilt Settings window
parity, for pan/tilt device 3-10
password
4-3, 4-5
options
3-10
overview3-9
complexity
3-33
configuring requirements for 3-33
for primary SMTP server3-13
for secondary SMTP server3-14
for user3-28
hardening 3-33
recovering5-1
requirements for2-5, 3-28
Password Complexity window
options
3-33
overview 3-33
patrol sequence
dwell time
3-15
maximum number of steps 3-14
overview 3-14
Selected list3-15
steps3-15
Patrol Sequence window
options
3-15
overview 3-14
pinouts, for DC auto iris lens connector 1-6
port number 2-6
power
port for power adapter
1-5
powering off the IP camera 2-10
powering on the IP camera2-10
Power over Ethernet (PoE) 2-1
terminal block2-4
power adapter
connecting
2-4
supported 2-1
Power over Ethernet (PoE) 1-4, 2-1
processes
descriptions
3-32
stopping 3-32
Q
QoS Settings window
options
overview 3-25
quality of service 3-25
3-25
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Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
IN-5
Index
R
rebooting, IP camera2-11, 3-30
Refresh link2-8
reset
factory default values
2-11
reboot 2-11
Reset button1-5
resetting, factory default configurations 3-30
resetting the IP camera 1-5
restarting, IP camera3-30
restoring, factory default configurations 3-30
RS-232 ports, connecting devices to2-3
S
saturation4-3
secure connection 2-6
security
controlling processes
password hardening3-33
stopping processes3-32
Selected list3-15
sensitivity, for motion detection 4-7, 4-8
Setup window
description
2-9
displaying2-8
sharpness4-2
SNMP, configuring3-21
SNMP Settings window
options
3-21
overview3-21
speaker
external
1-4
installing2-3
volume 4-4
SSH
allowing access through
alternative port3-27
3-32
3-27
default port 3-27
steps, in a patrol sequence3-15
stop bits, for pan/tilt device 3-10
Streaming Settings window
options
3-4
overview 3-3
subnet mask, of IP camera3-18
Syslog server3-34
T
terminal block2-4
text overlay, on video 3-8
threshold, for motion detection 4-7, 4-8
tilting 4-3, 4-5
time out, of configuration windows 3-1
Time Settings window
options
3-19
overview 3-18
time stamp, on video 3-8
time zone, of IP camera 3-19
trigger, for event 3-11
troubleshooting
administrator password recovery
5-1
alerts5-2
cannot access IP camera through browser5-1
motion detection5-2
U
user, password3-28
user name, requirements for3-28
User Settings window
options
overview 3-28
3-28
IN-6
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
OL-19609-04
V
video
bit rate
primary stream 3-3
quality3-5
secondary stream 3-3
text overlay3-8
time stamp on 3-8
viewing live
See also live video
video codec
controls in Camera Video/Control window
display in Streaming Settings window 3-5
video image
controls in Camera Video/Control window
optimizing for lighting condition 3-6
Video Overlay Settings window
options
overview3-8
video resolution
configuration guidelines
controls in Camera Video/Control window 4-2
View Video link 2-8
3-5
through Home window
4-1
through third-party device or software 4-1
3-8
3-3
Index
4-1
4-2
W
white balance 4-2
OL-19609-04
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
IN-7
Index
IN-8
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
OL-19609-04
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