Cisco Video Surveillance 4300 and 4500
High-Definition IP Cameras User Guide
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Text Part Number: OL-19609-04
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Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
Log Setup Settings Window3-33
Local Log Window3-35
4Viewing Live Video4-1
5Troubleshooting5-1
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Preface
Overview
This document, Cisco Video Surveillance IP Camera User Guide, provides information about installing,
configuring, using, managing, and troubleshooting the Cisco 4000 Series Video Surveillance
High-Definition IP Cameras.
Organization
This manual is organized as follows:
Chapter 1, “Overview”Provides an overview of the IP camera and its features
Chapter 2, “Getting Started”Provides instructions for installing and performing
the initial setup of the IP camera, accessing and
understanding the IP camera user interface, powering
the IP camera on and off, resetting the IP camera, and
adjusting its back focus
Chapter 3, “Configuring and Managing the IP
Camera”
Chapter 4, “Viewing Live Video”Explains how to view live video from the IP camera
Chapter 5, “Troubleshooting”Provides basic troubleshooting information
Explains how to configure, manage, and administer
the IP camera through the web-based configuration
pages
Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information about obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
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Preface
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CHAPTER
Overview
This chapter provides an overview of the Cisco 4000 Series Video Surveillance High-Definition IP
Cameras and their features. These IP cameras include:
• CIVS-IPC-4300—High-definition digital camera that is suitable for a wide range of video
surveillance applications
• CIVS-IPC-4500—Identical features to the CIVS-IPC-4300 model with the addition of digital signal
processor (DSP) capabilities that are used for the Cisco video analytics feature
NoteThe CIVS-IPC-4300 model is not designed to be upgraded with a DSP.
This chapter includes these topics:
• IP Camera Features, page 1-1
• IP Camera Physical Details, page 1-2
• DC Auto Iris Lens Connector Pinouts, page 1-6
• Package Contents, page 1-6
1
IP Camera Features
The Cisco Video Surveillance IP Camera offers a feature-rich digital camera solution for a video
surveillance system. The camera provides high-definition (HD) video and simultaneous H.264 and
MJPEG compression, streaming up to 30 frames per second (fps) at 1080p (1920 x 1080) resolution, and
60 fps at 720p (1280 x 720) resolution. Contact closures and two-way audio allow integration with
microphones, speakers, and access control systems.
In addition, the IP camera provides networking and security capabilities, including multicast support,
hardware-based Advanced Encryption Standard (AES), and hardware-based Data Encryption
Standard/Triple Data Encryption Standard (DES/3DES) encryption. The camera can be powered through
an external power supply or by integrated Power over Ethernet (PoE).
The IP camera includes the following key features:
• H.264 and MJPEG compression—The IP camera can generate H.264 and MJPEG streams
simultaneously.
• Progressive scan video—The camera captures each frame at its entire resolution using progressive
scan rather than interfaced video capture, which captures each field of video.
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
1-1
IP Camera Physical Details
Chapter 1 Overview
• Two-way audio communication—Audio can be encoded with the video. With the internal or
optional external microphone and optional external speaker, you can communicate with people at
the IP camera location while you are in a remote location and viewing images from the IP camera.
• Web-based management—You perform ongoing administration and management of the IP camera
through web-based configuration menus.
• Motion detection—The IP camera can detect motion in user-designated fields of view by analyzing
changes in pixels and generate an alert if motion is detected.
• Flexible scheduling—You can configure the IP camera to respond to events that occur within a
designated schedule.
• Syslog support—The IP camera can send log data to a Syslog server.
• IP address filter—You can designate IP addresses that can access the IP camera and IP addresses
that cannot access the IP camera.
• User-definable HTTP/ HTTPS port number—Allows you to define the port that is used to
connect to the camera through the Internet.
• DHCP support—The IP camera can automatically obtain its IP addresses in a network in which
DHCP is enabled.
• Network Time Protocol (NTP) support—Allows the IP camera to calibrate its internal clock with
a local or Internet time server.
• Support for C and CS mount lenses—The IP camera supports a variety of C and CS mount lenses.
• RS-485/PTZ support—The IP camera supports Pelco D protocol, which enables PTZ functions
when used with a supported motorized zoom lens, external pan/tilt mount, and control device.
• Power options—The IP camera can be powered with 12 volts DC or 24 volts AC, which is provided
through an optional external power adapter, or through PoE (802.3af), which is provided through a
supported switch.
• Camera access control—You can control access to IP camera configuration windows and live video
by configuring various user types and log in credentials.
• Video analytics (CIVS-IPC-4500 only)—Provides an intuitive interface and tools for video
analysis.
IP Camera Physical Details
The IP camera includes a reset button, built-in microphone, status LEDs, several ports for connecting
external devices, and two threaded mounting holes, one on the bottom and one on the top.
Figure 1-1 and the table that follows describe the items on the front of the IP camera.
1-2
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Chapter 1 Overview
IP Camera Physical Details
Figure 1-1Front of IP Camera
1Lens openingThe IP camera supports a variety of C and CS mount lenses, which
attach here.
For best performance, Cisco recommends that you use a DC auto
iris lens.
2Focus ringAllows you to adjust the back focus of the IP camera.
You must loosen the focus ring hex screw on the bottom of the IP
camera before you can rotate the focus ring. For instructions, see
the “Adjusting Back Focus on the IP Camera” section on page 2-9.
3MicrophoneCaptures audio.
There also is a connection for an optional external microphone on
the rear of the IP camera.
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1-3
IP Camera Physical Details
Figure 1-2 and the table that follows describe the items on the rear of the IP camera.
Figure 1-2Rear of IP Camera
Chapter 1 Overview
1-4
1Power LEDLights bright when the IP camera is powering up. Lights dim when
the camera is IP operating
2Audio PortAllows the connection of the audio Y cable that is provided with
the IP camera. You can connect an optional external speaker,
optional external microphone (with pre-amplifier), or both devices
through this cable.
Each device connects to the audio cable through a standard 3.5 mm
mini phone jack. A speaker connects to the green jack, which is
labeled “Audio Out.” A microphone connects to the pink jack,
which is labeled “Audio In.” Microphones and speakers that are
designed for use with PCs usually are compatible with this input
jack.
Connecting an external microphone disables the internal
microphone on the IP camera.
3PoE LEDIndicates information about PoE as follows:
• Lit green—PoE connection is detected
• Off—PoE connection is not detected
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Chapter 1 Overview
IP Camera Physical Details
4LAN portAccepts a standard LAN cable to connect the IP camera to a
100BaseT hub, router, or switch.
5Network Activity LEDIndicates information about the network connections as follows:
• Lit amber—LAN connection is detected
• Off—LAN connection is not detected
• Blinking—Data is being transmitted or received via the LAN
connection
6Power inputProvides for the connection of an optional 12 V, 1 amp DC power
adapter or 24 VAC power adapter.
CautionUse only the Cisco specified power supply adapter.
7Reset buttonRecessed button that reboots the IP camera or resets it to a default
state. You can use a pin or paper clip to depress it. It can be used
any time that the IP camera is on and can have various effects, as
described in the “Resetting the IP Camera” section on page 2-10.
8GPIO portsGeneral purpose input/output (GPIO) terminal block that includes
2 input ports (labeled DI1, DI2), 2 output ports (labeled DO1,
DO2), a grounding port (labeled GND), and a a 5-pin RS-232 port.
9USB portNot supported.
Figure 1-3 and the table that follows describe the item on the side of the IP camera.
Figure 1-3Side of IP Camera
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1DC auto iris lens connectorConnection for cable from DC auto iris lens
Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide
1-5
DC Auto Iris Lens Connector Pinouts
DC Auto Iris Lens Connector Pinouts
Figure 1-4 and the table that follows describe the pinouts of the DC auto iris lens connector on the IP
camera.
Figure 1-4DC Auto Iris Lens Connector Pinouts
Chapter 1 Overview
PinFunction
1Damp –
2Damp +
3Drive +
4Drive –
Package Contents
The the Cisco Video Surveillance IP Camera package includes these items:
• Camera
• Lens opening dust cap
• USB port cover
• Audio Y cable, 3.5 mm male mono jack / dual 3.5 mm female mono jacks, for connecting an external
speaker and microphone
• Terminal block for power connection
• C mount lens adaptor
• 0.9 mm Allen wrench for unlocking and locking the focus ring
• Regulatory Compliance and Safety Information
1-6
• Quick Start Guide
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CHAPTER
2
Getting Started
This chapter provides instructions for installing and performing the initial setup of the Cisco Video
Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you
can configure it or view video from it, and how to perform other important tasks.
This chapter includes these topics:
• Installing the IP Camera, page 2-1
• Performing the Initial Setup of the IP Camera, page 2-5
• Accessing the IP Camera, page 2-6
• Understanding the IP Camera User Interface, page 2-7
• Adjusting Back Focus on the IP Camera, page 2-9
• Powering the IP Camera On or Off, page 2-10
• Resetting the IP Camera, page 2-10
Installing the IP Camera
This section describes how to install the IP camera. Before installing, review these guidelines:
• The IP camera requires a network cable and a connection to a standard 100BaseT hub, router, or
switch. To power the IP camera with Power over Ethernet (PoE), a switch must be 802.3af
compliant.
• If you are using the IP camera on a network connection that does not provide PoE, you must use a
Cisco 12 VDC power adapter (Cisco part number CIVS-PWRPAC-12V) or a third-party 24 VAC
power adapter.
• If you are using an external speaker, microphone, input device, output device, or pan/tilt control
device, you must configure additional settings after installing and performing the initial set up of the
IP camera before the external device can fully operate. For detailed information about these settings,
see Chapter 3, “Configuring and Managing the IP Camera.”
• If you do not connect an external device (speaker, microphone, analog video display, input device,
output device, or pan/tilt control device) when you perform the following installation procedure, you
can install any of these devices later.
Warning
Installation of the equipment must comply with local and national electrical codes.
Statement 1074
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2-1
Installing the IP Camera
Chapter 2 Getting Started
Warning
The power supply must be placed indoors.
NoteIf you use the IP camera outdoors, place the camera and the power supply in a suitable NEMA
enclosure.
Warning
This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source
or an IEC60950 compliant limited power source.
CautionInline power circuits provide current through the communication cable. Use the Cisco provided cable or
a minimum 24AWG communication cable.
NoteThe power adapter that you use with the IP camera must provide power that is within +/–10% of the
required power.
NoteThe equipment is to be connected to a Listed class 2, limited power source.
To install the IP camera, follow the steps in Table 2-1 . For illustrations of the connectors and ports that
the steps refer to, see the “IP Camera Physical Details” section on page 1-2.
.
Table 2-1Installing the IP Camera
Statement 331
Statement 353
Step 1
Step 2
ActionExplanation
Attach a lens to the lens opening on the IP camera.• If you are using a CS mount lens, screw the lens into
the lens opening. The IP camera accepts CS-mount
lenses with a lens protrusion of up to 5 mm.
• If you are using a C mount lens, screw the C mount
lens adapter that is supplied with the IP camera into
the lens opening, then screw the lens into the adapter.
Ensure that the lens is clean because any dirt may degrade
the quality of video images.
NoteSave the lens opening dust cap and replace the dust
cap if you remove the lens.
If you are using a DC auto iris lens, connect its cable to
the DC auto iris lens connector on the IP camera.
For best performance, Cisco recommends that you use a
DC auto iris lens.
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Chapter 2 Getting Started
Table 2-1Installing the IP Camera (continued)
ActionExplanation
Step 3
Optional. Use the audio Y cable that is provided with
the IP camera to connect a speaker, microphone, or both
devices to the audio port on the rear of the IP camera.
Step 4
Optional. Use the GPIO ports on the rear of the IP
camera to connect external devices that trigger alarms
(connect through input ports) or respond to alarms
(connect through output ports).
Installing the IP Camera
The audio cable that is provided with the IP includes two
plugs. The cable from an external speaker connects to the
Audio Out plug on the audio cable. The cable from an
external microphone connects to the Audio In plug on the
audio cable.
A speaker plays audio that is captured by a microphone
that is attached to the PC on which you view video from
the camera.
Place the external microphone in a location that allows it
to capture the audio that you want.
NoteBy default, the IP camera does not transmit or
receive audio. To enable and configure audio, see
the “Streaming Settings Window” procedure on
page 3-3.
You can connect up to two input devices and two output
devices to these ports:
DI1—Alarm input 1
DI2—Alarm input 2
DO1—Alarm output 1
Step 5
Step 6
Optional. Use the RS-232 ports on the rear of the IP
camera to connect a control device (motorized housing)
that supports the Pelco D protocol.
Connect an STP (shielded twisted pair) Category 5 or
higher network cable to the LAN port on the back of the
camera and to a 100BaseT hub, router, or switch.
DO2—Alarm output 2
GND—Ground (for use if needed)
A RS-232 cable fits into the ports in one way. Make sure
to insert it properly.
If your network provides PoE, the IP camera powers on.
Skip to Step 8.
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Installing the IP Camera
Table 2-1Installing the IP Camera (continued)
ActionExplanation
Step 7
If you are using the IP camera on a network connection
that does not provide PoE, connect the optional 12 VDC
or 24 VAC power adapter.
Chapter 2 Getting Started
First, connect the bare wires at the end of the power
adapter to the terminal block that is provided with the IP
camera:
• With the screws on the terminal block facing down,
take either of these actions:
–
For a 12 VDC power adapter—Put the positive
wire into the slot at the right rear of the terminal
block, put the negative wire into the middle slot
and put the ground wire in the left slot. (On the
Cisco power adapters, the positive wire has a
white stripe and the negative wire has no stripe.)
–
For a 24 VAC power adapter—Put one wire into
the into the slot at the right rear of the terminal
block and put the other wire into the middle slot.
There is polarity, so either wire can go into either
slot.
Step 8
Step 9
• Use a small flat-head screwdriver to tighten the
screws on the bottom of the terminal block so that the
power adapter wires are attached securely.
NoteThe power adapter may include an attached
terminal block that does not fit the IP camera. If
so, remove that terminal block and replace it with
the one that is provided with the IP camera.
Next, plug the terminal block into the power input port on
back of the IP camera. The terminal block fits into the
input port in one way. Make sure that the tabs on the
terminal block face the bottom of the IP camera.
Finally, plug the power adapter into an electrical outlet.
The IP camera powers up.
Check the LEDs on the IP camera.
• The Ready LED lights brightly while the IP camera
starts up. After a few minutes, the Ready LED flashes
briefly then dims.
• The Network LED should be on.
Mount the IP camera in the desired location.Connect the mounting device to the threaded mounting
hole on the bottom or top of the IP camera, depending on
your installation requirement.
After you install the IP camera, follow the instructions in the “Performing the Initial Setup of the IP
Camera” section on page 2-5 to access and configure the camera.
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Chapter 2 Getting Started
Performing the Initial Setup of the IP Camera
After you install IP camera as described in the “Installing the IP Camera” section on page 2-1, or after
you perform a factory reset procedure, you must access the IP camera and make initial configuration
settings. These settings include administrator and root passwords, and whether the IP camera can be
accessed through an HTTP connection in addition to the default HTTPS (HTTP secure) connection.
To make these configuration settings, you connect to the IP camera from any PC that is on the same
network as the IP camera. The PC must meet these requirements:
• Operating system—Microsoft Windows XP with Service Pack 2 or 3
• Browser—Internet Explorer 6.0 with Service Pack 2 or higher
In addition, you must know the IP address of the IP camera. By default, when the IP camera powers on,
it attempts to obtain an IP address from a DHCP server in your network. If the camera cannot obtain an
IP address through DCHP within 90 seconds, it uses a default IP address of 192.168.0.100.
To connect to the IP camera for the first time and make initial configuration settings, perform the
following steps. You can change these configuration settings in the future as described in Chapter 3,
“Configuring and Managing the IP Camera.”
Performing the Initial Setup of the IP Camera
Before you Begin
The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect
to the IP camera. You can download the .NET Framework from the Microsoft website.
Procedure
Step 1Start Internet Explorer, enter HTTPS://ip_address in the address field, and press Enter.
Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera was
unable to obtain this IP address, enter 192.168.0.100.
The Account window appears.
Step 2In the Set Password and Verify Password fields in the Admin column, enter a password for the IP camera
administrator.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
Step 3In the Set Password and Verify Password fields in the Root column, enter a password that is used when
accessing the IP camera through a Secure Shell (SSH) connection.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
You use the root password if you need to troubleshoot the IP camera through a SSH connection with the
assistance of the Cisco Technical Assistance Center.
Step 4In the HTTP area, click the HTTP radio button if you want to allow both HTTP and HTTPS connections
to the IP camera.
The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera.
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Step 5Click Apply.
The IP camera reboots.
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2-5
Accessing the IP Camera
Step 6After the IP camera reboots, start Internet Explorer and, in the Address field, enter the following:
protocol://ip_address
where:
• protocol is HTTPS or HTTP. (You can use HTTP only if you enabled it in Step 4.)
• ip_address is the IP address that you used in Step 1.
Step 7If you are prompted to install ActiveX controls, which are required to view video from the IP camera,
follow the on-screen prompts to do so.
The Home window for the IP Camera appears. For information about this window, see the
“Understanding the IP Camera User Interface” procedure on page 2-7.
Accessing the IP Camera
After you perform the initial configuration as described in the “Performing the Initial Setup of the IP
Camera” section on page 2-5, follow the steps in this section each time that you want to access the IP
camera windows to make configuration settings, view live video, or perform other activities.
You access these windows by connecting to the IP camera from any PC that is on the same network as
the IP camera and that meets these requirements:
• Operating system—Microsoft Windows XP with Service Pack 2 or 3
Chapter 2 Getting Started
• Browser—Internet Explorer 6.0 with Service Pack 2 or higher
You need this information to access the IP camera windows:
• IP address of the IP camera. By default, the IP camera attempts to obtain an IP address from a DHCP
server in your network. If the IP camera cannot obtain an IP address through DHCP within 90
seconds of powering up or resetting, it uses the default IP address of 192.168.0.100.
• Port number, if other than the default value. Default port numbers for the IP camera are 443 for
HTTPS and 80 for HTTP. The IP camera administrator can configure an HTTPS port and an HTTP
port as described in the “Account Initialization Window” section on page 3-26.
• Your user name and password for the IP camera. The IP camera administrator configures user names
and passwords as described in the “User Settings Window” section on page 3-28.
To access the IP camera windows, perform the following these steps.
Before you Begin
The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect
to the IP camera. You can download the .NET Framework from the Microsoft website.
Procedure
Step 1Start Internet Explorer and enter the following in the address field:
protocol://ip_address:port_num ber
where:
• protocol is HTTPS for a secure connection or HTTP for a non-secure connection. You can use
HTTP only if you configure the camera to accept non-secure HTTP connections as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5.
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Chapter 2 Getting Started
Understanding the IP Camera User Interface
• ip_address is the IP address of the IP camera. The default IP address is 192.168.0.100.
• port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You
do not need to enter a port number if you are connecting through the default HTTPS port 443 or the
default HTTP port 80.
For example,
• Enter the following for a secure connection if the IP address is 192.168.0.100 and the HTTPS port
number is 443:
https://192.168.0.100
• Enter the following for a secure connection if the IP address is 203.70.212.52 and the HTTPS port
number is 1024:
https://203.70.212.52:1024
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 80:
http://203.70.212.52
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 1024:
http://203.70.212.52:1024
Step 2Enter your IP camera user name and password in the Username and Password fields, then click Login.
To log in as the IP camera administrator, enter the user name admin (which is case sensitive) and the
password that is configured for the administrator. To log in as a user, enter the user name and password
that are configured for the user.
The Home window for the IP Camera appears.
Understanding the IP Camera User Interface
After you log in to the IP camera as described in the “Accessing the IP Camera” section on page 2-6,
you can access the IP camera windows and perform a variety of administrative and user procedures.
The links and activities that you can see and access in the IP camera windows depend on your IP camera
privilege level. Privilege levels are configured as described in the “User Settings Window” section on
page 3-28 and include the following:
• Administrator—Can access all IP camera windows, features, and functions.
• Viewer—Can access the Camera Video/Control window with limited controls, and can access the
Refresh, Logout, About, and Help links from that window.
IP Camera Window Links
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The IP Camera user interface includes links that you use to access various windows and perform other
activities. Tab le 2-2 describes each link and lists the IP camera privilege level that you must have to
access the link.
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Understanding the IP Camera User Interface
Table 2-2Links in the IP Camera Windows
LinkDescriptionPrivilege Level
RefreshUpdates the information in the window that is currently displayed. Administrator
HomeDisplays the Home window.Administrator
View VideoDisplays the Camera Video/Control window.
Chapter 2 Getting Started
User
Administrator
SetupProvides access to the configuration menus for the IP camera.Administrator
LogoutLogs you out from the IP camera.Administrator
AboutDisplays a pop-up window with model, version, and copyright
HelpDisplays reference information for the window that is currently
IP Camera Windows
The IP camera user interface includes these main windows:
• Home window—Displays the information that is described in Table 2-3.
Table 2-3Home Window Information
FieldDescription
General Information
IDIdentifier of the IP camera. To configure the ID, see the “Basic Settings
NameName of the IP camera. To configure the name, see the “Basic Settings
Current TimeCurrent date and time of the IP camera. To set the date and time, see the
S/NSerial number of the IP camera.
FirmwareVersion of the firmware that is installed on the IP camera.
CodecVersion of the codec that is running on the IP camera.
Part NumberCisco manufacturing part number of the IP camera.
Top Assembly Revision Cisco assembly revision number.
Network Status
MAC AddressMAC address of the IP camera.
You may be prompted to install ActiveX controls when trying to
access this window for the first time. ActiveX controls are required
to view video from the IP camera. Follow the on-screen prompts to
install ActiveX controls.
information for the IP camera.
displayed.
Window” section on page 3-16.
Window” section on page 3-16.
“Time Settings Window” section on page 3-18
User
User
Administrator
User
Administrator
User
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Chapter 2 Getting Started
Adjusting Back Focus on the IP Camera
Table 2-3Home Window Information (continued)
FieldDescription
Configuration TypeMethod by which the IP camera obtains its IP address. To configure this
method, see the “IP Addressing Window” section on page 3-17.
LAN IPIP address of the LAN to which the IP camera is connected. To configure this
IP address, see the “IP Addressing Window” section on page 3-17.
Subnet MaskSubnet mask of the LAN to which the IP camera is connected. To configure
the subnet mask, see the “IP Addressing Window” section on page 3-17.
Gateway AddressIP address of the gateway through which the IP camera is connected. To
configure this IP address, see the “IP Addressing Window” section on
page 3-17.
Primary DNSIP address of the primary DNS server, if configured for the IP camera. To
configure a primary DNS server, see the “IP Addressing Window” section
on page 3-17.
Secondary DNSIP address of the secondary DNS server, if configured for the IP camera. To
configure a secondary DNS server, see the “IP Addressing Window” section
on page 3-17.
IO Port Status
Input Port 1Current state of input port 1 on the IP camera.
Input Port 2Current state of input port 2 on the IP camera.
Output Port 1Current state of output port 1 on the IP camera.
Output Port 1Current state of output port 2 on the IP camera.
Channel 1 and Channel 2
UserIP camera user name of each user who is accessing the primary video stream
(Channel 1) or the secondary video stream (Channel 2) through a client PC
or a third-party device.
Be default, users appear in order of start time. To displays users in ascending
order of any information in any corresponding column, click the column
heading. Click a column heading again to reverse the display order.
IP AddressIP address of the client device.
Start TimeTime and date that the client accessed the video stream for this session.
Elapsed TimeLength of time that the client has been accessing the video stream.
• Setup window—Provides access to the IP camera configuration windows. For detailed information,
see Chapter 3, “Configuring and Managing the IP Camera.”
• Camera Video/Control window—Displays live video from the camera and lets you control a variety
of camera and display functions. For detailed information, see Chapter 4, “Viewing Live Video.”
Adjusting Back Focus on the IP Camera
To obtain the sharpest image from the camera, you may need to adjust its back focus. This adjustment is
useful if the focus control on a lens does not allow you to obtain a sharp enough image.
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Powering the IP Camera On or Off
To adjust the back focus, perform the following steps while viewing video from the camera. For
information about viewing video, see Chapter 4, “Viewing Live Video.”
Procedure
Step 1With a lens attached to the IP camera, use the 0.9mm Allen wrench that is supplied with the IP camera
to loosen the focus ring hex screw.
This screw is on the bottom of the camera just behind the focus ring.
Step 2Adjust the back focus by aiming the IP camera at an object that is at least 15 feet (4.5 meters) away and
rotating the focus ring to obtain a clear image as follows:
• For a variable-focus lens, obtain a sharp picture in both wide-angle and telephoto positions.
• For a zoom lens, ensure that the object of interest remains in focus throughout the entire zoom range
of the lens.
Step 3Use the Allen wrench to tighten the focus ring hex screw.
Chapter 2 Getting Started
Powering the IP Camera On or Off
The IP camera does not include an on/off switch. You power it on or off by connecting it to or
disconnecting it from a power source. When you power off the IP camera, configuration settings are
retained.
To power on the IP camera, take either of these actions:
• Use an STP (shielded twisted pair) Category 5 or higher network cable to connect the IP camera to
a network switch that provides 802.3af compliant PoE
• Use an optional 12 VDC or 24VAC power adapter to connect the IP camera to a wall outlet
To power off the IP camera, take either of these actions:
• If the IP camera is receiving PoE, disconnect the network cable
• If the IP camera is receiving power through the power adapter, unplug the adapter from the wall or
disconnect it from the camera
Resetting the IP Camera
You reset the IP camera by pressing the Reset button on the rear of the device (see Figure 1-3 on
page 1-5). There are various reset types, as described in Table 2-4.
You also can also perform these reset operations from the Maintenance Settings window as described in
the “Maintenance Settings Window” section on page 3-29.
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Chapter 2 Getting Started
Table 2-4Resetting the IP Camera
Reset TypeProcedureRemarks
Reboot.Press and immediately release
the Reset button.
Factory reset.Press and hold the button for at
least 15 seconds.
This action is equivalent to
powering the IP camera down
and then powering it up. Settings
that are configured for the IP
camera are retained.
Sets all IP camera options to
their default values. After you
perform this procedure, follow
the steps in the “Performing the
Initial Setup of the IP Camera”
section on page 2-5.
Resetting the IP Camera
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Resetting the IP Camera
Chapter 2 Getting Started
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CHAPTER
3
Configuring and Managing the IP Camera
The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and
manage the IP camera. This chapter explains how to access the configuration windows, describes each
window, and provides detailed information about the options that are available in each window.
When configuring the IP camera, be aware of these guidelines:
• You must install and set up the Cisco Video Surveillance IP camera as described in Chapter 2,
“Getting Started,” before you can access the configuration menus.
• You must be an IP camera user with administrator privileges to access the configuration windows.
• For security, the configuration windows time out after 30 minutes of no activity. If a time out occurs,
you are prompted to log back in by entering your user name and password when you next press a
key or click an item. When you log back in, the home window appears.
This chapter includes these topics:
• Accessing Navigating the Configuration Windows, page 3-1
• Feature Setup Windows, page 3-2
• Network Setup Windows, page 3-16
• Administration Windows, page 3-26
• Log Windows, page 3-33
Accessing Navigating the Configuration Windows
When you are logged in to the IP camera as a user with administrator privileges, you can access the
configuration windows at any time by clicking the Setup link at the top of an IP camera window. (For
information about logging in to the IP camera, see the “Accessing the IP Camera” section on page 2-6).
When you click Setup, a window appears that includes these components:
• Navigation tree—Appears at the left of the window and provides links to each configuration window
• Configuration area—Appears to the right of the navigation tree
The navigation tree always appears. The right area varies depending on the configuration window that
you choose from the navigation tree. Use the Navigation Tree to access each configuration window. To
do so, click the link or right arrow next to the link for the group of configuration windows that you want.
The name of each associated window appears as a link. Then click the link for the desired window.
To collapse a set of links, click the down-arrow next to the top-level link.
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