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CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
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EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY
PRODUCTS.
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Text Part Number: OL-6336-07
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following inform ation is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital
devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television
communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
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Removing Screws from the Switch2-12
Attaching Brackets to the Catalyst 3750G-24TS Switch2-14
Attaching Brackets to the Catalyst 3750G Integrated Wireless LAN Controller Switches2-17
Attaching Brackets to All Other Catalyst 3750 Switches2-18
Mounting the Switch in a Rack2-24
Attaching the Cable Guide2-26
Wall-Mounting2-27
Attaching the Brackets to the Switch for Wall-Mounting2-28
Attaching the RPS Connector Cover2-28
Mounting the Switch on a Wall2-29
Table- or Shelf-Mounting2-30
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Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Connecting StackWise Cable to StackWise Ports2-30
Installing and Removing SFP Modules2-33
Installing SFP Modules into SFP Module Slots2-33
Removing SFP Modules from SFP Module Slots2-34
Installing and Removing XENPAK Modules (Catalyst 3750G-16TD Switch)2-35
Installing a XENPAK Module2-36
Removing a XENPAK Module2-38
Connecting to the 10/100 and 10/100/1000 Ports2-39
Connecting to an SFP Module2-41
Connecting to a Fiber-Optic SFP Module2-41
Connecting to 1000BASE-T SFP Modules2-43
Connecting to a XENPAK Module2-44
Where to Go Next2-45
Contents
CHAPTER
3Troubleshooting3-1
Diagnosing Problems3-1
Verify Switch POST Results3-2
Monitor Switch LEDs3-2
Verify Switch Connections3-2
Bad or Damaged Cable3-2
Ethernet and Fiber Cables3-2
Link Status3-3
PoE Connections3-3
Transceiver Module Port Issues3-3
Port and Interface Settings3-4
Ping the End Device3-4
Spanning Tree Loops3-4
Monitor Switch Performance3-5
Speed, Duplex, and Autonegotiation3-5
Autonegotiation and NIC Cards3-5
Cabling Distance3-5
Clearing the Switch IP Address and Configuration3-6
SFP Module Cable SpecificationsB-5
Two Twisted-Pair Cable PinoutsB-6
Four Twisted-Pair Cable Pinouts for 10/100 PortsB-7
Identifying a Crossover CableB-8
Four Twisted-Pair Cable Pinouts for 1000BASE-T PortsB-8
Crossover Cable and Adapter PinoutsB-9
Identifying a Crossover CableB-9
Adapter PinoutsB-10
APPENDIX
APPENDIX
CConnecting to DC PowerC-1
Connecting to DC Power C-1
Preparing for InstallationC-2
Grounding the SwitchC-2
Wiring the DC-Input Power SourceC-4
DConfiguring the Switch with the CLI-Based Setup ProgramD-1
Accessing the CLID-2
Accessing the CLI Through Express SetupD-2
Accessing the CLI Through the Console PortD-2
Taking Out What You NeedD-3
Stacking the Switches (Optional)D-4
Connecting to the Console PortD-5
Starting the Terminal Emulation SoftwareD-6
Connecting to a Power SourceD-6
Entering the Initial Configuration InformationD-7
IP SettingsD-7
Completing the Setup ProgramD-7
I
NDEX
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Audience
Purpose
Preface
This guide is for the networking or computer technician responsible for installing the Catalyst 3750
switches. We assume that you are familiar with the concepts and terminology of Ethernet and local area
networking.
This guide documents the hardware features of the Catalyst 3750 family of switches. It describes the
physical and performance characteristics of each switch, explains how to install a switch, and provides
troubleshooting information.
This guide does not describe system messages that you might receive or how to configure your switch.
For more information, see the switch software configuration guide, the switch command reference, and
the switch system message guide on the Cisco.com Product Documentation home page. For information
about the standard Cisco IOS Release 12.1 or 12.2 commands, see the Cisco IOS documentation set from
the Cisco.com home page by choosing Support > Documentation > Product and Support Documentation/Cisco IOS Software.
Organization
This guide is organized into these chapters:
Chapter 1, “Product Overview,” is a physical and functional overview of the Catalyst 3750 family of
switches. It describes the switch ports, the standards they support, and the switch LEDs.
Chapter 2, “Switch Installation,” contains the procedures on how to power on the switch; stack the
switches; install the switch in a rack, on a wall, on a table, or shelf; and how to make port connections.
Chapter 3, “Troubleshooting,” describes how to identify and resolve some of the problems that might
occur when you install the switch and how to identify the serial number when it is necessary to call
technical support for help.
Appendix A, “Technical Specifications,” lists the physical and environmental specifications for the
switches and the regulatory agency approvals.
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Appendix B, “Connector and Cable Specifications,” describes the connectors, cables, and adapters that
you use to connect the switch.
Catalyst 3750 Switch Hardware Installation Guide
vii
Conventions
Appendix C, “Connecting to DC Power,” describes how to make DC power connections to the
Catalyst 3750G-12S-SD switch.
Appendix D, “Configuring the Switch with the CLI-Based Setup Program,” provides a command-line
interface (CLI)-based setup procedure for a standalone switch or a switch stack.
Conventions
This document uses these conventions and symbols for notes, cautions, and warnings:
NoteMeans reader take note. Notes contain helpful suggestions or references to materials not contained in
this manual.
CautionMeans reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Preface
Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device.
SAVE THESE INSTRUCTIONS
Statement 1071
The safety warnings for this product are translated into several languages in the Regulatory Compliance
and Safety Information for the Catalyst 3750 Switch that ships with the product. The EMC regulatory
statements are also included in that guide.
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Preface
Related Publications
You can order printed copies of documents with a DOC-xxxxxx= number from the Cisco.com sites and
from the telephone numbers listed in the URL referenced in the “Obtaining Documentation, Obtaining
Support, and Security Guidelines” section on page x.
These documents provide complete information about the switch and are available from this
Cisco.com site:
• Cisco Gigabit Ethernet Transceiver Modules Compatibility Matrix (not orderable but available on
Cisco.com)
• Cisco 100-Megabit Ethernet SFP Modules Compatibility Matrix (not orderable but available on
Cisco.com)
• Cisco CWDM SFP Transceiver Compatibility Matrix (not orderable but available on Cisco.com)
• Cisco Small Form-Factor Pluggable Modules Compatibility Matrix (not orderable but available on
Cisco.com)
• Compatibility Matrix for 1000BASE-T Small Form-Factor Pluggable Modules (not orderable but
available on Cisco.com)
OL-6336-07
Catalyst 3750 Switch Hardware Installation Guide
ix
Obtaining Documentation, Obtaining Support, and Security Guidelines
Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback,
security guidelines, and also recommended aliases and general Cisco documents, see the monthly
What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical
documentation, at this URL:
The Catalyst 3750 family of switches—also referred to as the switches—are stackable Ethernet switches
to which you can connect devices like Cisco IP Phones, Cisco Wireless Access Points workstations, and
other network devices such as servers, routers, and other switches. This chapter provides a functional
overview of the Catalyst 3750 switch models. These topics are included:
• Features, page 1-1
• Front Panel Description, page 1-3
• Rear Panel Description, page 1-22
• Management Options, page 1-27
The switches can be deployed as backbone switches, aggregating 10BASE-T, 100BASE-TX, and
1000BASE-T Ethernet traffic from other network devices. See the switch software configuration guide
for examples that show how you might deploy the switches in your network.
OL-6336-07
Figure 1-2 through Figure 1-13 show the Catalyst 3750 switches.
These are the switch features:
• Fast Ethernet Configurations
–
Catalyst 3750-24FS switch—24 100BASE-FX ports and 2 small form-factor pluggable (SFP)
module slots
Catalyst 3750G-24WS-S25 switch—24 10/100/1000 PoE ports, 2 SFP module slots, and an
integrated Cisco wireless LAN controller supporting up to 25 Cisco Lightweight Access Points
–
Catalyst 3750G-24WS-S50 switch—24 10/100/1000 PoE ports, 2 SFP module slots, and an
integrated Cisco wireless LAN controller supporting up to 50 Cisco Lightweight Access Points
These sections describe the front panels for the Catalyst 3750 Fast Ethernet switches:
• Catalyst 3750-24FS Switch Front Panel Description, page 1-3
• Catalyst 3750-24TS Switch Front Panel Description, page 1-4
• Catalyst 3750-48TS Switch Front Panel Description, page 1-4
• Catalyst 3750-24PS Switch Front Panel Description, page 1-5
• Catalyst 3750-48PS Switch Front Panel Description, page 1-5
Catalyst 3750-24FS Switch Front Panel Description
The 100BASE-FX ports on the Catalyst 3750-24FS switch are numbered 1 through 24, as shown in
Figure 1-1. The SFP modules slots are numbered 1 (left) and 2 (right).
Figure 1-1Catalyst 3750-24FS Front Panel
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Catalyst 3750 Switch Hardware Installation Guide
1-3
Front Panel Description
Catalyst 3750-24TS Switch Front Panel Description
The 10/100 ports on the Catalyst 3750-24TS switch are numbered 1 through 24. The ports are grouped
in pairs. The first member of the pair (port 1) is above the second member (port 2), as shown in
Figure 1-2. Port 3 is above port 4, and so on. The SFP module slots are numbered 1 (left) and 2 (right).
Figure 1-2Catalyst 3750-24TS Front Panel
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Catalyst 3750-48TS Switch Front Panel Description
The 10/100 ports on the Catalyst 3750-48TS switch are numbered 1 through 48. The ports are grouped
in pairs. The first member of the pair (port 1) is above the second member (port 2), as shown in
Figure 1-3. Port 3 is above port 4, and so on. The SFP module slots are numbered 1 to 4.
Figure 1-3Catalyst 3750-48TS Front Panel
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Chapter 1 Product Overview
Catalyst 3750-24PS Switch Front Panel Description
The 10/100 PoE ports on the Catalyst 3750-24PS switch are grouped in pairs. The first member of the
pair (port 1) is above the second member (port 2), as shown in Figure 1-4. Port 3 is above port 4, and so
on. The SFP module slots are numbered 1 and 2.
Figure 1-4Catalyst 3750-24PS Switch Front Panel
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Catalyst 3750-48PS Switch Front Panel Description
The 10/100 PoE ports on the Catalyst 3750-48PS switch are grouped in pairs. The first member of the
pair (port 1) is above the second member (port 2), as shown in Figure 1-5. Port 3 is above port 4, and so
on. The SFP module slots are numbered 1 to 4.
Figure 1-5Catalyst 3750-48PS Switch Front Panel
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Chapter 1 Product Overview
Front Panel Description
Gigabit Ethernet Switch Front Panel Descriptions
These sections describe the front panels for the Gigabit Ethernet switches:
• Catalyst 3750G-12S and Catalyst 3750G-12S-SD Switches Front Panel Description, page 1-6
• Catalyst 3750-24T, 3750G-24TS, and 3750G-24TS-1U Switches Front Panel Descriptions, page 1-6
• Catalyst 3750G-48TS Switch Front Panel Description, page 1-8
• Catalyst 3750G-24PS Switch Front Panel Description, page 1-8
• Catalyst 3750G-48PS Switch Front Panel Description, page 1-9
• Catalyst 3750G-16TD Switch Front Panel Description, page 1-9
• Catalyst 3750G Integrated Wireless LAN Controller Switch Front Panel Description, page 1-10
Catalyst 3750G-12S and Catalyst 3750G-12S-SD Switches Front Panel Description
The SFP module slots on the Catalyst 3750G-12S and Catalyst C3750G-12S-SD switches are numbered
1 through 12. The slots are grouped in three sets of four, as shown in Figure 1-6.
Figure 1-6Catalyst 3750G-12S and Catalyst 3750G-12S-SD Front Panel
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Catalyst 3750-24T, 3750G-24TS, and 3750G-24TS-1U Switches Front Panel Descriptions
The 10/100/1000 ports on the Catalyst 3750G-24T, 3750G-24TS, and 3750G-24TS-1U switches are
grouped in pairs. The first member of the pair (port 1) is above the second member (port 2), as shown in
Figure 1-7, Figure 1-8, and Figure 1-9. Port 3 is above port 4, and so on.
The SFP module slots are numbered 25 to 28 on the Catalyst 3750G-24TS Front Panel (Figure 1-8) and
on the Catalyst 3750G-24TS-1U Front Panel (Figure 1-9).
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Chapter 1 Product Overview
Figure 1-7Catalyst 3750G-24T Front Panel
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Front Panel Description
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Figure 1-9Catalyst 3750G-24TS-1U Front Panel
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Front Panel Description
Catalyst 3750G-48TS Switch Front Panel Description
The 10/100/1000 ports on the Catalyst 3750G-48TS switch are numbered 1 through 48 and grouped in
pairs. The first member of the pair (port 1) is above the second member (port 2), as shown in Figure 1-10.
Port 3 is above port 4, and so on. The SFP module slots are numbered 49 to 52.
Figure 1-10Catalyst 3750G-48TS Front Panel
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Catalyst 3750G-24PS Switch Front Panel Description
The 10/100/1000 PoE ports on the Catalyst 3750G-24PS switch are grouped in pairs. The first member
of the pair (port 1) is above the second member (port 2), as shown in Figure 1-11. Port 3 is above port 4,
and so on. The SFP module slots are numbered 25 to 28.
Figure 1-11Catalyst 3750G-24PS Switch Front Panel
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Catalyst 3750G-48PS Switch Front Panel Description
The 10/100/1000 PoE ports on the Catalyst 3750G-48PS switch are grouped in pairs. The first member
of the pair (port 1) is above the second member (port 2), as shown in Figure 1-12. Port 3 is above port 4,
and so on. The SFP module slots are numbered 49 to 52.
Figure 1-12Catalyst 3750G-48PS Switch Front Panel
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Catalyst 3750G-16TD Switch Front Panel Description
The 10/100/1000 ports on the Catalyst 3750G-16TD switch are grouped in pairs. The first member of
the pair (port 1) is above the second member (port 2), as shown in Figure 1-13. Port 3 is above port 4,
and so on. The XENPAK module slot is numbered 1.
NoteThe 10-Gigabit Ethernet XENPAK modules are referred to as 10-Gigabit Ethernet module ports in the
software documentation.
Figure 1-13Catalyst 3750G-16TD Switch Front Panel
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Chapter 1 Product Overview
10/100 and 10/100/1000 Ports
Catalyst 3750G Integrated Wireless LAN Controller Switch Front Panel Description
The Catalyst 3750G Integrated Wireless LAN Controller switches have an integrated Cisco wireless
LAN controller. Depending on the switch model, the integrated wireless controller can support up to 25
or 50 Cisco Lightweight Access Points. The 10/100/1000 PoE ports on the Catalyst 3750G-24WS-S25
and the 3750G-24WS-S50 switch are numbered 1 through 24 and grouped in pairs. The first member of
the pair (port 1) is above the second member (port 2), as shown in Figure 1-14. Port 3 is above port 4,
and so on. The SFP module slots are numbered 25 and 26. The switch also has two internal Gigabit
Ethernet ports that connect the switch and the controller. The internal ports are numbered as ports 27 and
28 and are not visible on the front panel.
Figure 1-14Catalyst 3750G-24WS-S25 and 3750G-24WS-S50 Switches Front Panel
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10/100 and 10/100/1000 Ports
You can set the 10/100 ports on the Catalyst 3750 switches to operate in any combination of half duplex,
full duplex, 10 Mb/s, or 100 Mb/s. You can set the 10/100/1000 ports to operate in 10 or 100 Mb/s in
half or full duplex, or in 1000 Mb/s in full duplex.
You can set both the 10/100 and the 10/100/1000 ports for speed and duplex autonegotiation, in
compliance with IEEE 802.3AB. (The default setting is autonegotiate.)
NoteYou can configure duplex mode to half, full, or autonegotiate on Gigabit Ethernet interfaces if the speed
is set to 10 or 100 Mb/s. You cannot configure half-duplex mode on Gigabit Ethernet interfaces if the
interface speed is 1000 Mb/s.
When set for autonegotiation, the port senses the speed and duplex settings of the attached device and
advertises its own capabilities. If the connected device also supports autonegotiation, the switch port
negotiates the best connection (the fastest line speed that both devices support and full-duplex
transmission if the attached device supports it) and configures itself accordingly. In all cases, the
attached device must be within 328 feet (100 meters).
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10/100 and 10/100/1000 Ports
Warning
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or terminals.
Avoid using such interconnection methods, unless the exposed metal parts are located within a
restricted access location and users and service people who are authorized within the restricted
access location are made aware of the hazard. A restricted access area can be accessed only through
the use of a special tool, lock and key or other means of security.
Statement 1072
The 10/100 ports on the Catalyst 3750-24PS and 3750-48PS switches and the 10/100/1000 ports on the
Catalyst 3750G-24PS, 3750G-48PS, 3750G-24WS-S25, and 3750G-24WS-S50 switches provide PoE
support for devices that are compliant with IEEE 802.3af. They also provide Cisco pre-standard PoE
support for Cisco IP Phones and Cisco Aironet Access Points.
Each of the Catalyst 3750-24PS switch 10/100 ports or the Catalyst 3750G-24PS switch 10/100/1000
ports can deliver up to 15.4 W of PoE. On the Catalyst 3750-48PS or 3750G-48PS switches, any 24 of
the 48 10/100 or 10/100/1000 ports can deliver 15.4 W of PoE, or any combination of the ports can
deliver an average of 7.7 W of PoE at the same time, up to a maximum switch power output of 370 W.
Each of the Catalyst 3750G-24WS-S25 and 3750G-24WS-S50 switch 10/100/1000 ports can deliver up
to 15.4 W of PoE.
On a per-port basis, you can control whether a Catalyst 3750 PoE port automatically provides power
when an IP phone or an access point is connected. The device manager and the CLI provide two PoE
settings for each 10/100 or 10/100/1000 PoE port: Auto (the default) and Never.
• When you select Auto, the port only provides power if a valid powered device, such as an
IEEE 802.3af-compliant powered device, a Cisco pre-standard IP phone, or a Cisco pre-standard
Cisco access point, is connected to it.
• When you select Never, the port does not provide power even if a Cisco IP phone or an access point
is connected to it. For information about configuring and monitoring PoE ports, see the device
manager online help and the switch software configuration guide.
Cisco enhanced power negotiation allows some powered devices, such as the Cisco 7970G IP Phone, to
operate in high-power mode on Catalyst 3750 PoE switches. The powered device and the switch
negotiate through power-negotiation Cisco Discovery Protocol (CDP) messages for an agreed-upon
power-consumption level. The negotiation allows a high-power Cisco powered device that consumes
more than 7 W to operate at its highest power mode. The powered device first boots up in low-power
mode, consumes less than 7 W, and negotiates to obtain enough power to operate in high-power mode.
The device changes to high-power mode only when it receives confirmation from the switch. High-power
devices can operate in low-power mode on switches that do not support power-negotiation CDP.
For information about configuring and monitoring PoE ports, see the device manager online help and the
switch software configuration guide.
NoteYou also can connect a Cisco IP Phone or Cisco Aironet Access Point to a Catalyst 3750 PoE switch
10/100 or 10/100/1000 port and to an AC power source for redundant power. The powered device might
change to the AC power source as its primary power source when connected to it. In that case, the PoE
port becomes the backup power source for the powered device.
If the primary source fails, the second power source becomes the primary power source to the powered
device. During the power transfer, an IP Phone might reboot or reestablish link with the switch.
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10/100 and 10/100/1000 Ports
For information about Cisco IP Phones and Cisco Aironet Access Points, see the documentation that
came with your IP phone or access point.
Note100BASE-TX and 1000BASE-T traffic requires a Category 5 or later cable. 10BASE-T traffic can use
Category 3 or Category 4 cables.
When you connect the switch to workstations, servers, routers, and Cisco IP Phones, be sure that the
cable is a straight-through cable. When you connect the switch to switches or hubs, use a crossover cable.
When using a straight-through or crossover cable for 1000BASE-T connections, be sure to use a twisted
four-pair, Category 5 or later cable for proper operation. Pinouts for the cables are described in
Appendix A, “Technical Specifications.”
You can use the mdix auto interface configuration command in the CLI to enable the automatic
medium-dependent interface crossover (auto-MDIX) feature. When you enable the auto-MDIX feature,
the switch detects the required cable type for copper Ethernet connections and configures the interfaces
accordingly. Therefore, you can use either a crossover or a straight-through cable for connections to a
copper 10/100, 10/100/1000, or 1000BASE-T SFP module port on the switch, no matter what type of
device is on the other end of the connection.
Chapter 1 Product Overview
The auto-MDIX feature is enabled by default on switches running Cisco IOS Release 12.2(18)SE or
later. For releases between Cisco IOS Release 12.1(14)EA1 and 12.2(18)SE, the auto-MDIX feature is
disabled by default. For configuration information for this feature, see the switch software configuration
guide or the switch command reference.
Many legacy powered devices, including older Cisco IP phones and access points that do not fully
support IEEE 802.3af, might not support PoE when connected to the switches by a crossover cable.
100BASE-FX Ports
The 100BASE-FX ports use 50/125- or 62.5/125-micron multimode fiber-optic cabling. In full-duplex
mode, the cable length from a switch to an attached device cannot exceed 6,562 feet (2 kilometers).
The 100BASE-FX ports operate only at 100 Mb/s in either full- or half-duplex mode and do not support
autonegotiation. The half-duplex mode is the default setting.
You can connect a 100BASE-FX port to an SC or ST port on a target device by using one of the
MT-RJ fiber-optic patch cables that are listed in Table B-1 on page B-3.
SFP Module Slots
Catalyst 3750 switches with SFP module slots support these SFP modules:
• 100BASE-FX (MMF)
1-12
• 1000BASE-BX
• 1000BASE-LX
• 1000BASE-SX
• 1000BASE-ZX
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• 1000BASE-T
• CWDM
For a list of the SFP modules that the switches support, see the Catalyst 3750 switch release notes.
SFP Modules
The Catalyst 3750 switch uses Gigabit Ethernet SFP modules to establish connections to other devices.
These transceiver modules are field-replaceable, providing the uplink interfaces when inserted in an SFP
module slot. You can use the SFP modules for Gigabit uplink connections to other switches. You use
fiber-optic cables with LC or MT-RJ connectors to connect to a fiber-optic SFP module. You use a
Category 5 or higher cable with RJ-45 connectors to connect to a copper SFP module.
For more information about these SFP modules, see your SFP module documentation.
XENPAK Module Slot (Catalyst 3750G-16TD Switch)
The Catalyst 3750G-16TD switch uses 10-Gigabit Ethernet XENPAK modules to establish connections
to networks. You install the modules in the module slot in the switch front panel. See Table B-2 on
page B-4 for a list of XENPAK modules that the Catalyst 3750G-16TD switch supports.
10/100 and 10/100/1000 Ports
LEDs
NoteThe 10-Gigabit Ethernet XENPAK modules are referred to as 10-Gigabit Ethernet module ports in the
software documentation.
You can use the switch LEDs to monitor switch activity and its performance. Figure 1-15, Figure 1-16,
and Figure 1-17 show the switch LEDs and the Mode button that you use to select one of the port modes.
All LEDs are visible through the GUI management applications—the Network Assistant application for
multiple switches and the device manager GUI for a single switch. The switch software configuration
guide describes how to use the command-line interface (CLI) to configure and monitor individual
switches and switch clusters.
Figure 1-16Catalyst 3750G-12S and Catalyst 3750G-12S-SD Switch LEDs
MODE
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1. The RPS LED is not used on the Catalyst
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Figure 1-17Catalyst 3750-24PS, 3750G-24PS, 3750-48PS, and 3750G-48PS Switch LEDs
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Figure 1-18Catalyst 3750G-24WS-S25 and 3750G-24WS-S50 Switch LEDs
Chapter 1 Product Overview
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System LED
10/100 and 10/100/1000 Ports
The System LED shows whether the system is receiving power and is functioning properly.
Table 1 -1 lists the LED colors and their meanings.
Table 1-1System LED
ColorSystem Status
OffSystem is not powered on.
GreenSystem is operating normally.
AmberSystem is receiving power but is not functioning properly.
Alternating green and amber
1. Applies only to the Catalyst 3750G-24WS-S25 and 3750G-24WS-S50 switches.
For information on the System LED colors during power-on self-test (POST), see the “Powering On the
Switch and Running POST” section on page 2-7.
1
Wireless controller is not functioning properly.
RPS LED
The RPS LED shows the RPS status. Tabl e 1-2 lists the LED colors and their meanings. The RPS LED
is not used on the Catalyst 3750G-12S-SD switch.
Ta b l e 1 - 2R PS L E D
ColorRPS Status
OffRPS is off or not properly connected.
GreenRPS is connected and ready to provide back-up power, if required.
Flashing greenRPS is connected but is unavailable because it is providing power to another device
(redundancy has been allocated to a neighboring device).
AmberThe RPS is in standby mode or in a fault condition. Press the Standby/Active button
on the RPS, and the LED should turn green. If it does not, the RPS fan could have
failed. Contact Cisco Systems.
Flashing amberThe internal power supply in a switch has failed, and the RPS is providing power
to the switch (redundancy has been allocated to this device).
For more information about the Cisco RPS 2300, see the Cisco Redundant Power System 2300 Hardware
Installation Guide. For more information about the Cisco RPS 675, see the Cisco RPS 675 Redundant
Power System Hardware Installation Guide. These guides are available on Cisco.com.
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10/100 and 10/100/1000 Ports
Master LED
The Master LED shows the stack master status. Tab l e 1- 2 lists the LED colors and their meanings.
Ta b l e 1 - 3M as te r L E D
Port ModeDescription
OffSwitch is not the stack master.
GreenSwitch is the stack master or a standalone switch.
AmberAn error occurred when the switch was selecting the stack master switch or a stack error.
Port LEDs and Modes
Each RJ-45 port, SFP module slot, and XENPAK module slot has a port LED. These port LEDs, as a
group or individually, display information about the switch and about the individual ports. The port
modes determine the type of information that the port LEDs display. Ta b l e 1- 4 lists the mode LEDs and
their associated port modes and meanings.
Chapter 1 Product Overview
Table 1-4Port Mode LEDs
Mode LEDPort ModeDescription
STATPort statusThe port status. This is the default mode.
DUPLX Port duplex modeThe port duplex mode: full duplex or half duplex.
NoteThe 10/100/1000 ports operate only in full-duplex
mode.
SPEEDPort speedThe port operating speed: 10, 100, or 1000 Mb/s.
STACK Stack member status
StackWise port status
The stack member status.
The StackWise port status. See the “Stack LED” section on
page 1-20 for more information.
PoE10/100 and 10/100/1000
The PoE status.
PoE port power
Table 1 -5 lists the PoE LED colors and their meanings.
Table 1-5PoE Mode LED
ColorPoE Status
OffPoE mode is not selected. None of the 10/100 or 10/100/1000 ports have been
denied power or are in a fault condition.
GreenPoE mode is selected, and the PoE status is shown on the port LEDs.
Blinking amberPoE mode is not selected. At least one of the 10/100 or 10/100/1000 ports has been
denied power, or at least one of the 10/100 or 10/100/1000 ports has a PoE fault.
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To select or change a mode, press the Mode button until the desired mode is highlighted. When you
change port modes, the meanings of the port LED colors also change. Table 1 -6 explains how to interpret
the port LED colors in different port modes.
Table 1-6Meaning of LED Colors in Different Modes on the Switch
Port ModePort LED ColorMeaning
PoE
10/100 and 10/100/1000 Ports
1
OffPoE is off. If the powered device is receiving power from an AC
power source, the port LED is off even if the powered device is
connected to the switch port.
GreenPoE is on. The port LED is green only when the switch port is
providing power.
Alternating
green and
PoE is denied because providing power to the powered device will
exceed the 370 W switch power capacity.
amber
Blinking amber PoE is off due to a fault.
STAT
(port status)
DUPLX
(duplex)
CautionPoE faults are caused when noncompliant cabling or
powered devices are connected to a PoE port. Only
standard-compliant cabling can be used to connect Cisco
pre-standard IP Phones and wireless access points or
IEEE 802.3af-compliant devices to PoE ports. A cable or
device that causes a PoE fault must be removed from the
network.
AmberPoE for the port has been disabled.
NotePoE is enabled by default.
OffNo link, or port was administratively shut down.
GreenLink present.
Flashing green Activity. Port is sending or receiving data.
Alternating
green-amber
Link fault. Error frames can affect connectivity, and errors such as
excessive collisions, cyclic redundancy check (CRC) errors, and
alignment and jabber errors are monitored for a link-fault
indication.
AmberPort is blocked by Spanning Tree Protocol (STP) and is not
forwarding data.
NoteAfter a port is reconfigured, the port LED can remain amber
for up to 30 seconds as STP checks the switch for possible
loops.
Flashing amber Port is blocked by STP and is sending and receiving packets.
OffPort is operating in half duplex.
GreenPort is operating in full duplex.
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10/100 and 10/100/1000 Ports
Table 1-6Meaning of LED Colors in Different Modes on the Switch (continued)
Port ModePort LED ColorMeaning
SPEED
STACK
(stack member)
1. The PoE LED is only on the Catalyst 3750-24PS, 3750G-24PS, 3750-48PS, 3750G-48PS, 3750G-24WS-S25 and
Chapter 1 Product Overview
10/100 and 10/100/1000 ports
OffPort is operating at 10 Mb/s.
GreenPort is operating at 100 Mb/s.
Flashing greenPort is operating at 1000 Mb/s.
SFP module ports
OffPort is operating at 10 Mb/s.
GreenPort is operating at 100 Mb/s.
Flashing greenPort is operating at 1000 Mb/s.
NoteWhen installed in Catalyst 3750 switches, 1000BASE-T
SFP modules can operate at 10, 100, or 1000 Mb/s in
full-duplex mode or at 10 or 100 Mb/s in half-duplex mode.
XENPAK port
OffPort is not operating.
Flashing greenPort is operating at up to 10 Gb/s.
OffNo stack member corresponding to that member number.
Flashing green Stack member number.
GreenMember numbers of other stack member switches.
3750G-24WS-S50 switches.
Stack LED
If your switches are stacked and you press the Mode button on any one of the switches in the stack, all
the switches in the stack change to display the same selected mode. For example, if you press the mode
button on the stack master to display SPEED, all the other switches in the stack also display SPEED.
The PoE LED is on the Catalyst 3750-24PS, 3750G-24PS, 3750-48PS, 3750G-48PS, 3750G-24WS-S25
and 3750G-24WS-S50 switches. Even if PoE mode is not selected on the switches, this LED still shows
PoE problems if they are detected. The Catalyst 3750G-S-SD does not have a PoE LED.
The stack LED shows the sequence of member switches in a stack. Up to nine switches can be members
of a stack. The first nine port LEDs show the member number of a switch in a stack. Figure 1-19 shows
the LEDs on the first switch, which is stack member number 1. For example, if you press the Mode
button and select Stack, the LED for port 1 flashes green. The LEDs for port 2 and 3 are solid green, as
these represent the member numbers of other switches in the stack. The other port LEDs are off because
there are no more members in the stack.
1-20
Catalyst 3750 Switch Hardware Installation Guide
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Chapter 1 Product Overview
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When you select the Stack LED, the representative Stack LEDs are green when the StackWise ports (on
the switch rear panel) are up, and the representative Stack LEDs are amber when the ports are down:
• SFP module port LEDs 1 and 2 on the Catalyst 3750-24TS switch show the status for
StackWise ports 1 and 2, respectively.
• SFP module port LEDs 3 and 4 on the Catalyst 3750-48TS switch show the status for
StackWise ports 1 and 2, respectively.
• SFP module port LEDs 51 and 52 on the Catalyst 3750G-48TS and 3750G-48PS switches show the
status for StackWise ports 1 and 2, respectively.
• SFP module port LEDs 27 and 28 on the Catalyst 3750G-24TS, 3750G-24TS-1U, and 3750G-24PS
switches show the status for StackWise ports 1 and 2, respectively.
• The 10/100/1000 port LEDs 23 and 24 on the Catalyst 3750G-24T switch show the status for
StackWise ports 1 and 2, respectively.
• SFP module port LEDs 11 and 12 on the Catalyst 3750G-12S and the Catalyst 3750G-12S-SD
switch show the status for StackWise ports 1 and 2, respectively.
• SFP module port LEDs 25 and 26 on the Catalyst 3750G-24WS-S25, and 3750G-24WS-S50
switches show the status for StackWise ports 1 and 2, respectively.
NoteIf the port LEDs are green on all the switches in the stack, the stack is operating at full bandwidth
(32 Gb/s). If any of the port LEDs are not green, the stack is not operating at full bandwidth.
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1-21
Rear Panel Description
Rear Panel Description
These sections describe the rear panels for the Catalyst 3750 Fast Ethernet switches:
• Rear Panel Overview, page 1-22
• StackWise Ports, page 1-25
• Power Connectors, page 1-25
• Console Port, page 1-27
Rear Panel Overview
The switch rear panels have an AC or DC power connector, an RPS connector (except for the
Catalyst 3750G-12S-SD switch), an RJ-45 console port, two StackWise ports, and a service port (only
on the Catalyst 3750G Integrated Wireless LAN Controller switches). The switch rear panels are shown
in these figures:
Figure 1-24Catalyst 3750-24PS and Catalyst 3750-48PS Switches Rear Panel
STACK 1
1
STACK 2
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POWER SUPPLY
SPECIFIED IN MANUAL
+12v @8.5A
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1 StackWise ports3 AC power connector
2 RJ-45 console port4 RPS connector
132241
104763
1-24
Figure 1-25Catalyst 3750G-24PS, 3750G-24TS-1U, 3750G-48PS, and 3750G-48TS Switches
Rear Panel
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3 Fan exhaust
Catalyst 3750 Switch Hardware Installation Guide
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OL-6336-07
Chapter 1 Product Overview
Figure 1-26Catalyst 3750G-24WS-S25 and 3750G-24WS-S50 Switches Rear Panel
Rear Panel Description
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StackWise Ports
The Catalyst 3750 switch ships with a 0.5-meter StackWise cable (72-2632-XX CABASY) that you can
use to connect the StackWise ports.
CautionUse only approved cables (CAB-STACK-50CM, CAB-STACK-1M, or CAB-STACK-3M), and connect
only to similar Cisco equipment. Equipment might be damaged if connected to other nonapproved Cisco
cables or equipment.
You can order these StackWise cables from your Cisco sales representative:
• CAB-STACK-50CM= (0.5-meter cable)
• CAB-STACK-1M= (1-meter cable)
• CAB-STACK-3M= (3-meter cable)
1
23576
4
Power Connectors
The switch is powered through the internal power supply. Except on the Catalyst 3750G-12S-SD switch,
you can also connect the Cisco RPS 2300 or the Cisco RPS 675 to provide backup power should the
switch internal power supply fail.
NoteThe Catalyst 3750 switch and the redundant power systems should be connected to the same
AC power source.
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1-25
Rear Panel Description
Internal Power Supply Connector
The internal power supply is an autoranging unit that supports input voltages between 100 and 240 VAC.
Use the supplied AC power cord to connect the AC power connector to an AC power outlet.
DC Power Connector
The Catalyst 3750G-12S-SD has an internal DC-power converter. It has dual feeds (A and B) that are
diode-OR-ed into a single power block. For installation instructions, see Appendix C, “Connecting to
DC Power.”
CautionYou must connect the Catalyst 3750G-12S-SD switch only to a DC-input power source that has an input
supply voltage from –36 to –72 VDC. If the supply voltage is not in this range, the switch might not
operate properly or might be damaged.
Cisco RPS Connector
Chapter 1 Product Overview
Warning
Cisco RPS 2300
Cisco RPS 675
The Cisco RPS 2300 (model PWR-RPS2300) and the Cisco RPS 675 (model PWR675-AC-RPS-N1=)
support the Catalyst 3750 family of switches, except the Catalyst 3750G-12S-SD switch.
Attach only the following Cisco RPS model to the RPS receptacle:
PWR-RPS2300, PWR675-AC-RPS-N1=.
The Cisco RPS 2300 has two output levels: –52 V and 12 V with a total maximum output power of
2300 W.
The Cisco RPS 2300 is a redundant power system that provides seamless failover for up to six network
devices for internal power supply failures. It automatically senses if an internal power supply of a
connected device fails and immediately supplies power to the failed device. For more information on the
Cisco RPS 2300, see the Cisco RPS 2300 Redundant Power System Hardware Installation Guide.
The Cisco RPS 675 has two output levels: –48 V and 12 V with a total maximum output power of 675 W.
Use the supplied RPS connector cable to connect the RPS to the switch.
The RPS is a redundant power system that can support six external network devices and provides power
to one failed device at a time. It automatically senses when the internal power supply of a connected
device fails and provides power to the failed device, preventing loss of network traffic. For more
information on the Cisco RPS 675, see the Cisco RPS 675 Redundant Power System Hardware Installation Guide.
Statement 370
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Catalyst 3750 Switch Hardware Installation Guide
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Chapter 1 Product Overview
Console Port
You can connect the switch to a PC by means of the console port and the supplied RJ-45-to-DB-9 female
cable. If you want to connect the switch console port to a terminal, you need to provide an
RJ-45-to-DB-25 female DTE adapter. You can order a kit (part number ACS-DSBUASYN=) containing
that adapter from Cisco. For console port and adapter pinout information, see the “Connector and Cable
Specifications” section on page B-1.
NoteOn the Catalyst 3750G-24WS-S25 and the 3750G-24WS-S50 switches, there are two console ports; the
switch console port and the controller console port. The controller console port can be used to directly
configure the controller if you lose connectivity between the switch and the controller.
Management Options
The Catalyst 3750 switches offer several management options:
• Network Assistant
Cisco Network Assistant is a PC-based network management GUI application optimized for LANs
of small and medium-sized businesses. Cisco Network Assistant offers centralized management of
Cisco switches that range from the Cisco Catalyst 2950 through the Cisco Catalyst 4506. Through
a user-friendly GUI, users can configure and manage switch clusters or standalone switches. Cisco
Network Assistant is available at no cost and can be downloaded from this URL:
Management Options
http://www.cisco.com/go/networkassistant
For information on starting the Network Assistant application, see the Getting Started with Cisco Network Assistant guide on Cisco.com.
• Device manager
You can use the device manager, which is in the switch memory, to manage individual and
standalone switches. This is an easy-to-use web interface that offers quick configuration and
monitoring. You can access the device manager from anywhere in your network through a web
browser. For more information, see the device manager online help.
• Cisco IOS command-line interface (CLI)
The switch CLI is based on Cisco IOS software and is enhanced to support desktop-switching
features. You can fully configure and monitor the switch and switch cluster members from the CLI.
You can access the CLI either by connecting your management station directly to the switch console
port or by using Telnet from a remote management station. See the Catalyst 3750 Switch Command Reference on Cisco.com for more information.
• CiscoView application
The CiscoView device-management application displays the switch image that you can use to set
configuration parameters and to view switch status and performance information. The CiscoView
application, which you purchase separately, can be a standalone application or part of a Simple
Network Management Protocol (SNMP) platform. See the CiscoView documentation for more
information.
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Catalyst 3750 Switch Hardware Installation Guide
1-27
Management Options
• SNMP network management
You can manage switches from a SNMP-compatible management station that is running platforms
such as HP OpenView or SunNet Manager. The switch supports a comprehensive set of Management
Information Base (MIB) extensions and four Remote Monitoring (RMON) groups. See the switch
software configuration guide on Cisco.com and the documentation that came with your SNMP
application for more information.
Network Configurations
See the switch software configuration guide on Cisco.com for network configuration concepts and
examples of using the switch to create dedicated network segments and interconnecting the segments
through Gigabit Ethernet connections.
Chapter 1 Product Overview
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Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
CHA PTER
2
Switch Installation
This chapter describes how to start your switch and how to interpret the power-on self-test (POST) that
ensures proper operation. It describes the planning and cabling considerations to keep in mind while
planning your stack. It describes how to install the switch and make connections to the switch. Read the
topics and perform the procedures in this order:
• Preparing for Installation, page 2-1
• Verifying Switch Operation, page 2-6
• Planning the Stack, page 2-7
• Installing the Switch, page 2-11
• Connecting StackWise Cable to StackWise Ports, page 2-30
• Connecting to the 10/100 and 10/100/1000 Ports, page 2-39
• Connecting to an SFP Module, page 2-41
• Connecting to a XENPAK Module, page 2-44
• Where to Go Next, page 2-45
Preparing for Installation
This section covers these topics:
• Warnings, page 2-2
• Installation Guidelines, page 2-5
• Verifying Package Contents, page 2-6
• Verifying Switch Operation, page 2-6
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Catalyst 3750 Switch Hardware Installation Guide
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Preparing for Installation
Warnings
Chapter 2 Switch Installation
These warnings are translated into several languages in the Regulatory Compliance and Safety
Information for the Catalyst 3750 Switch document that ships with the switch.
Warning
Warning
Warning
Warning
Warning
To prevent the switch from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of 113°F (45°C). To prevent airflow restriction, allow at least
3 inches (7.6 cm) of clearance around the ventilation openings.
Before working on equipment that is connected to power lines, remove jewelry (including rings,
necklaces, and watches). Metal objects will heat up when connected to power and ground and can
cause serious burns or weld the metal object to the terminals.
Do not stack the chassis on any other equipment. If the chassis falls, it can cause severe bodily injury
and equipment damage.
An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure
that no exposed portion of the DC-input power source wire extends from the terminal block plug.
Statement 122
Ethernet cables must be shielded when used in a central office environment.
Statement 48
Statement 17B
Statement 43
Statement 171
Warning
Warning
Warning
Warning
Warning
If a redundant power system (RPS) is not connected to the switch, install an RPS connector cover on
the back of the switch.
To comply with safety regulations, mount switches on a wall with the front panel facing up.
Statement 266
Attach only the following Cisco RPS model to the RPS receptacle:
PWR-RPS2300, PWR675-AC-RPS-N1=.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Read the installation instructions before connecting the system to the power source.
Statement 265
Statement 370
Statement 1004
2-2
Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Preparing for Installation
Warning
Warning
Warning
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to
ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest
component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in
the rack.
Class 1 laser product.
Statement 1006
Statement 1008
This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of a special tool, lock and key, or other means of security.
Statement 1017
The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device.
Statement 1019
Warning
Warning
Warning
Warning
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available.
Statement 1024
This unit might have more than one power supply connection. All connections must be removed to
de-energize the unit.
Statement 1028
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040
For connections outside the building where the equipment is installed, the following ports must be
connected through an approved network termination unit with integral circuit protection: 10/100/1000
Ethernet.
Statement 1044
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Catalyst 3750 Switch Hardware Installation Guide
2-3
Preparing for Installation
Chapter 2 Switch Installation
Warning
Warning
Warning
Warning
When installing or replacing the unit, the ground connection must always be made first and
disconnected last.
Statement 1046
To prevent the system from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of:
45°C
Statement 1047
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this device.
Statement 1071
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or terminals.
Avoid using such interconnection methods, unless the exposed metal parts are located within a
restricted access location and users and service people who are authorized within the restricted
access location are made aware of the hazard. A restricted access area can be accessed only through
the use of a special tool, lock and key or other means of security.
Statement 1072
Warning
Warning
CautionTo comply with the Telcordia GR-1089 Network Equipment Building Systems (NEBS) standard for
No user-serviceable parts inside. Do not open.
Installation of the equipment must comply with local and national electrical codes.
electromagnetic compatibility and safety, connect the ethernet cables only to intrabuilding or
nonexposed wiring or cabling.
NoteThe grounding architecture of this product is DC-isolated (DC-I).
Catalyst 3750G Integrated Wireless LAN Controller Switches
This warning applies only to the Catalyst 3750G-24WS-S25 and 3750G-24WS-S50 switches:
Warning
There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with
the same or equivalent type recommended by the manufacturer. Dispose of used batteries according
to the manufacturer’s instructions.
Statement 1073
Statement 1074
Statement 1015
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Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Installation Guidelines
When you decide where to place the switch, be sure to observe these requirements:
• For copper Ethernet ports, including 10/100 ports, 10/100/1000 ports, and 1000BASE-T SFP
module ports, cable lengths from the switch to connected devices can be up to 328 feet (100 meters).
• See Table B-3 on page B-5 for a list of cable specifications for 1000BASE-SX, 1000BASE-LX,
1000BASE-ZX, and CWDM fiber-optic SFP module connections. Each port must match the
wave-length specifications on the other end of the cable, and for reliable communications, the cable
must not exceed the stipulated cable length.
• See the Catalyst 3750 release notes for cable requirements for XENPAK module connections. Each
port must match the wave-length specifications on the other end of the cable, and for reliable
communications, the cable must not exceed the required cable length.
NoteWhen you use shorter distances of single-mode fiber cable, you might need to insert an inline optical
attenuator in the link to avoid overloading the receiver.
When the fiber-optic cable span is less than 25 km, you should insert a 5-decibel (dB) or 10-dB inline
optical attenuator between the fiber-optic cable plant and the receiving port on the 1000BASE-ZX SFP
module at each end of the link.
Preparing for Installation
• The operating environment must be within the ranges listed in Appendix A, “Technical
Specifications.”
• Clearance to front and rear panels must be such that
–
You can easily read the front-panel indicators.
–
Access to ports is sufficient for unrestricted cabling.
Make sure that there is access to the rear of the rack if you are planning to stack the switches.
If you do not have access to the rear panel, make sure that you cable the switches before you
rack-mount them.
–
The AC power cord can reach from the AC power outlet to the connector on the switch
rear panel.
• Cabling must be away from sources of electrical noise, such as radios, power lines, and fluorescent
lighting fixtures. Make sure the cabling is safely away from other devices that might damage the
cables.
• Airflow around the switch and through the vents must be unrestricted.
• Temperature around the unit should not exceed 113°F (45°C).
NoteIf you install the switch in a closed or multirack assembly, the temperature around it might be
greater than normal room temperature.
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Catalyst 3750 Switch Hardware Installation Guide
2-5
Preparing for Installation
Verifying Package Contents
NoteCarefully remove the contents from the shipping container, and check each item for damage. If any item
is missing or damaged, contact your Cisco representative or reseller for support. Return all packing
material to the shipping container, and save it.
The switch is shipped with these items:
• The Catalyst 3750 Switch Getting Started Guide (Catalyst 3750-24TS, 3750G-24TS-1U,
• The Catalyst 3750G Integrated Wireless LAN Controller Switch Getting Started Guide
(3750G-24WS-S25 and 3750G-24WS-S50 switches)
• The Regulatory Compliance and Safety Information for the Catalyst 3750 Switch
• AC power cord (AC-powered switches)
• DC terminal block plug (DC-powered switches)
Chapter 2 Switch Installation
• One RJ-45-to-DB-9 adapter cable
• Mounting kit containing:
–
Four rubber feet for mounting the switch on a table
–
Two 19-inch rack-mounting brackets
–
Four Phillips flat-head screws for attaching the brackets to the switch (Catalyst 3750G-24TS
switch)
–
Six Phillips flat-head screws for attaching the brackets to the switch (Catalyst 3750-24TS,
3750G-24TS-1U, 3750G-24T, 3750-48TS, 3750G-48TS, 3750-24PS, 3750G-12S,
3750G-12S-SD, 3750G-24PS, 3750-48PS, 3750G-48PS, 3750G-16TD, 3750G-24WS-S25, and
3750G-24WS-S50 switches)
–
Four Phillips machine screws for attaching the brackets to a rack
–
One cable guide and one black Phillips machine screw for attaching the cable guide to one of
the mounting brackets
–
One RPS connector cover (for wall mounting)
–
Two Phillips pan-head screws (for attaching the RPS cover)
–
Four Phillips truss-head screws (for wall-mounting brackets)
–
StackWise cable: 0.5-meter, 1-meter, or 3-meter cable.
NoteIf you do not specify the length of the StackWise cable, the 0.5-meter cable is supplied.
Verifying Switch Operation
Before you install the switch in a rack, on a wall, or on a table or shelf, you should power on the switch
and verify that the switch passes POST. See the “Running Express Setup” section in the getting started
guide for the steps required to connect a PC to the switch and to run Express Setup.
Catalyst 3750 Switch Hardware Installation Guide
2-6
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Chapter 2 Switch Installation
Powering On the Switch and Running POST
If your configuration has an RPS, connect the switch and the RPS to the same AC power source. See the
“Power Connectors” section on page 1-25, and see the Cisco RPS documentation for more information.
NoteAlways set the RPS in standby mode when you are connecting devices to it and in active mode during
normal operation.
To power on the switch, connect one end of the AC power cord to the AC power connector on the switch,
and connect the other end of the power cord to an AC power outlet.
To power on a DC switch, see Appendix C, “Connecting to DC Power,” for complete instructions.
Planning the Stack
Warning
NotePOST failures are usually fatal. Call Cisco Systems if your switch does not pass POST.
Attach only the Cisco RPS model to the RPS receptacle:
PWR-RPS2300, PWR675-AC-RPS-N1=.
As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the
switch functions properly. POST lasts approximately 1 minute.
When the switch begins POST, the System, the RPS, the Master, the Status, the Duplex, the Speed, and
the Stack LEDs turn green. (On the PoE switches, the PoE LED also turns green as POST begins.) The
System LED flashes green, and the other LEDs remain continuous green.
When POST completes successfully, the System LED remains green. The RPS LED remains green for
some time and then returns to its operating status. The other LEDs turn off and return to their operating
status. When POST fails, the System LED turns amber.
Powering Off the Switch
After a successful POST, disconnect the power cord from the switch. Install the switch in a rack, on a
wall, on a table, or on a shelf as described in the “Installing the Switch” section on page 2-11.
Planning the Stack
Statement 370
OL-6336-07
If you plan to stack your switches, read these sections:
• Planning Considerations, page 2-8
• Powering Considerations, page 2-8
• Cabling Considerations, page 2-8
• Recommended Cabling Configurations, page 2-10
Catalyst 3750 Switch Hardware Installation Guide
2-7
Planning the Stack
Planning Considerations
Before connecting the Catalyst 3750 switches in a stack, observe these planning considerations:
• Size of the switch. For switch dimensions, see Appendix A, “Technical Specifications.” Some
switches are deeper than the other switches. Stacking switches of the same size together makes it
easier to cable the switches.
• Length of cable. Depending on the configurations that you have, you might need cables of different
sizes. If you do not specify the length of the StackWise cable, the 0.5-meter cable is supplied. If you
require the 1-meter cable or the 3-meter cable, you can order it from your Cisco supplier. For cable
numbers, see the “StackWise Ports” section on page 1-25. The “Recommended Cabling
Configurations” section on page 2-10 provides examples of recommended configurations.
• Access to the rear ports for unrestricted cabling.
Make sure that you have access to the rear of the rack if you plan to stack the switches. If you do
not have access to the rear panel, make sure that you cable the switches before you rack-mount them.
• For concepts and procedures to manage switch stacks, see the switch software configuration guide.
Chapter 2 Switch Installation
Powering Considerations
Consider the following guidelines before you power on the switches in a stack:
• The sequence in which you initially power on the switches might affect the switch that becomes the
stack master.
• If you want a particular switch to become the stack master, power on that switch first. This switch
becomes the stack master and remains the stack master until a master re-election is required. After
approximately 10 seconds, power on the remaining switches in the stack.
• If you have no preference as to which switch becomes the stack master, power on all the switches in
the stack within a 10-second timeframe. These switches participate in the stack master election.
Switches powered up after the 10-second timeframe do not participate in the election.
• Power off a switch before you add it to or remove it from an existing switch stack.
NoteFor conditions that can cause a stack master re-election or to manually elect the stack master, see the
“Managing Switch Stacks” chapter in the switch software configuration guide.
Cabling Considerations
The illustrations in this section display cabling configuration examples that show the stack bandwidth
and possible stack partitioning.
2-8
Figure 2-1 shows an example of a stack of Catalyst 3750 switches that provides full bandwidth and
redundant StackWise cable connections.
Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Figure 2-1Example of a Stack with Full Bandwidth Connections
Planning the Stack
A
C
B
86821
Figure 2-2 shows an example of a stack of Catalyst 3750 switches with incomplete StackWise cabling
connections. This stack provides only half bandwidth and does not have redundant connections.
Figure 2-2Example of a Stack with Half Bandwidth Connections
A
B
86823
Figure 2-3 and Figure 2-4 show examples of stacks of Catalyst 3750 switches with failover conditions.
In Figure 2-3, the StackWise cable is bad in link B; therefore, this stack provides only half bandwidth
and does not have redundant connections. In Figure 2-4, link B is bad; therefore, this stack partitions into
two stacks, and switch 1 and switch 3 are stack masters.
Figure 2-3Example of a Stack with a Failover Condition
A
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C
Figure 2-4Example of a Partitioned Stack with a Failover Condition
86822
A
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86824
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Catalyst 3750 Switch Hardware Installation Guide
2-9
Planning the Stack
Recommended Cabling Configurations
This section describes the recommended cabling configurations for stacking the switches.
Stacking Switches in Vertical Racks or on a Table
Figure 2-5 is an example of a recommended configuration using the supplied 0.5-meter StackWise cable.
In this example, the switches are stacked in a vertical rack or on a table. This configuration provides
redundant connections.
Figure 2-5Stacking the Switches in a Vertical Rack or on a Table Using the 0.5-meter
StackWise Cable
Chapter 2 Switch Installation
86586
The configuration examples in Figure 2-6 use the 3-meter StackWise cable in addition to the supplied
0.5-meter StackWise cable. This configuration also provides redundant connections.
Figure 2-6Stacking the Catalyst 3750 Switches in a Vertical Rack or on a Table Using 0.5-meter
and 3-meter StackWise Cables
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Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Side-by-Side Mounting in a Rack or on a Wall
Figure 2-7 and Figure 2-8 are examples of recommended configurations where the switches are rack- or
wall-mounted side-by-side. Use the 1-meter and 3-meter StackWise cables to connect the switches.
These configuration provide redundant connections.
Figure 2-7Stacking up to Eight Switches in a Side-by-Side Mounting Configuration
Figure 2-8Stacking Nine Switches in a Side-by-Side Mounting Configuration
Installing the Switch
86825
0532
Installing the Switch
This section describes these installation procedures:
• Rack-Mounting, page 2-11
• Wall-Mounting, page 2-27
• Table- or Shelf-Mounting, page 2-30
Rack-Mounting
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to
ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest
component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in
the rack.
Statement 1006
OL-6336-07
Catalyst 3750 Switch Hardware Installation Guide
2-11
Installing the Switch
NoteWhen you install the switch in a 24-inch rack, an optional bracket kit that is not included with the switch
Chapter 2 Switch Installation
To install the switch in a 19-inch or 24-inch rack (24-inch racks require optional mounting hardware),
follow the instructions described in these procedures:
• Removing Screws from the Switch, page 2-12
• Attaching Brackets to the Catalyst 3750G-24TS Switch, page 2-14
• Attaching Brackets to the Catalyst 3750G Integrated Wireless LAN Controller Switches, page 2-17
• Attaching Brackets to All Other Catalyst 3750 Switches, page 2-18
• Mounting the Switch in a Rack, page 2-24
• Attaching the Cable Guide, page 2-26
is required. You can order a kit containing the 24-inch rack-mounting brackets and hardware from Cisco.
For the Catalyst 3750G-24TS switches, order part number RCKMNT-3550-1.5RU=. For the other
Catalyst 3750 switches, order part number RCKMNT-1RU=.
The Catalyst 3750G-24WS-S25 and the 3750G-24WS-S50 switches do not support 24-inch
rack-mounting.
Removing Screws from the Switch
If you plan to install the switch in a rack, you must first remove the screws in the switch chassis so that
you can attached the mounting brackets.
• Figure 2-9, Figure 2-10, and Figure 2-11 show how to remove the chassis screws in a 1-rack-unit
(RU) switch.
• Figure 2-12 shows how to remove the chassis screws in a 1.5-RU switch.
• Figure 2-13 shows how to remove the chassis screws in a 2-RU switch.
Figure 2-9Removing Screws from the Catalyst 3750-24TS, 3750G-24T, 3750-24PS, 3750-48PS,
3750G-16TD, and 3750-48TS Switches
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Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Figure 2-10Removing Screws from the Catalyst ,3750G-24TS-1U, 3750G-24PS, 3750G-48PS, and
4
0
Figure 2-11Removing Screws from the Catalyst 3750G-12S and 3750-12S-SD Switch
1
Installing the Switch
3750G-48TS Switches
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97170
Figure 2-12Removing Screws from the 3750G-24TS Switch
Catalyst 3750
2
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Catalyst 3750 Switch Hardware Installation Guide
2-13
Installing the Switch
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Figure 2-13Removing Screws from the 3750G-24WS-S25 and the 3750G-24WS-S50 Switches
Attaching Brackets to the Catalyst 3750G-24TS Switch
The bracket orientation and the brackets that you use depend on whether you are attaching the brackets
for a 19-inch or a 24-inch rack.
Figure 2-14 through Figure 2-19 show how to attach each type bracket to one side of the switch. Follow
the same steps to attach the second bracket to the opposite side.
Chapter 2 Switch Installation
141729
Figure 2-14Attaching Brackets for 19-inch Racks, Front Panel Forward
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Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Figure 2-15Attaching Brackets for 24-Inch Racks, Front Panel Forward
Installing the Switch
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Figure 2-16Attaching Brackets for 19-Inch Racks, Rear Panel Forward
DC INPUTS FOR REMOTE
POWER SUPPLY
SPECIFIED IN MANUAL
+12v @17a
1Phillips flat-head screws
86557
1
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Catalyst 3750 Switch Hardware Installation Guide
2-15
Installing the Switch
Figure 2-17Attaching Brackets for 24-Inch Racks, Rear Panel Forward
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Chapter 2 Switch Installation
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Figure 2-18Attaching Brackets for 19-Inch Telco Racks
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Figure 2-19Attaching Brackets for 24-Inch Telco Racks
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Catalyst 3750 Switch Hardware Installation Guide
1
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Chapter 2 Switch Installation
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ANUAL
Installing the Switch
Attaching Brackets to the Catalyst 3750G Integrated Wireless LAN Controller Switches
The wireless LAN controller switches can only be mounted on 19-inch racks. This section describes how
to attach 19-inch brackets on the Catalyst 3750G-24WS-S25 and the 3750G-24WS-S50 switches.
Figure 2-20, Figure 2-21, and Figure 2-22 show how to attach the bracket to one side of the switch.
Follow the same steps to attach the second bracket to the opposite side. For 19-inch racks, use part
number 700-21419-XX.
Figure 2-20Attaching Brackets for 19-Inch Racks, Front Panel Forward
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1Phillips flat-head screws
Figure 2-21Attaching Brackets for 19-Inch Racks, Rear Panel Forward
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Catalyst 3750 Switch Hardware Installation Guide
2-17
Installing the Switch
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Figure 2-22Attaching Brackets for 19-Inch Telco Racks
1Phillips flat-head screws
Attaching Brackets to All Other Catalyst 3750 Switches
Chapter 2 Switch Installation
141732
1
This section describes how to attach brackets to these Catalyst 3750 switches:
• Catalyst 3750-24TS and Catalyst 3750G-24TS
• Catalyst 3750G-24T
• Catalyst 3750-24FS
• Catalyst 3750G-12S and 3750G-12S-SD
• Catalyst 3750-24PS and Catalyst 3750G-24PS
• Catalyst 3750-48PS and Catalyst 3750G-48PS
• Catalyst 3750G-16TD
• Catalyst 3750-48TS and Catalyst 3750G-48TS
2-18
Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
The bracket orientation and the brackets that you use depend on whether you are attaching the brackets
for a 19-inch, a 23-inch, a 24-inch rack, or a ETSI rack. Figure 2-23 shows the bracket options.
Figure 2-23Rack-Mounting Brackets
ETSI
Installing the Switch
19 inch
24 inch
• For 19-inch racks, use part number 700-08209-XX, and see Attaching Brackets for 19-Inch Racks
and 19-Inch Telco Racks, page 2-19.
• For 23-inch racks, use part number 700-21646-XX, and see Attaching Brackets for 23-Inch Racks,
page 2-21.
• For 24-inch racks, use part number 700-12398-XX, and see Attaching Brackets for 24-Inch Racks
and 24-Inch Telco Racks, page 2-22.
• For ETSI racks, use part number 700-19781XX, and see Attaching Brackets for ETSI Racks, page
2-23.
Attaching Brackets for 19-Inch Racks and 19-Inch Telco Racks
This section shows to attach brackets for 19-inch racks in Figure 2-24 through Figure 2-27. These
illustrations show how to attach each type of bracket to one side of the switch. Follow the same steps to
attach the second bracket to the opposite side.
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Installing the Switch
Figure 2-24Attaching Brackets for 19-Inch Racks, Front Panel Forward
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Chapter 2 Switch Installation
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Figure 2-25Attaching Brackets for 19-Inch Racks, Rear Panel Forward
DC INPUTS FOR REM
POW
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RATING
100-200V ~
1.6A-0>9A, 50-60 HZ
ER SUPPLY
SPECIFIED IN MANUAL
+12v @
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Figure 2-26Attaching Brackets for 19-Inch Racks
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Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Figure 2-27Attaching Brackets for 19-Inch Telco Racks
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Attaching Brackets for 23-Inch Racks
This section shows to attach brackets for 23-inch racks in Figure 2-28 and Figure 2-29. These
illustrations show how to attach each type of bracket to one side of the switch. Follow the same steps to
attach the second bracket to the opposite side.
Installing the Switch
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Figure 2-28Attaching Brackets for 23-Inch Racks, Front Panel Forward
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Figure 2-29Attaching Brackets for 23-Inch Racks, Rear Panel Forward
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Catalyst 3750 Switch Hardware Installation Guide
2-21
Installing the Switch
Attaching Brackets for 24-Inch Racks and 24-Inch Telco Racks
This section shows to attach brackets for ESTI racks in Figure 2-30, Figure 2-31, and Figure 2-32. These
illustrations show how to attach each type of bracket to one side of the switch. Follow the same steps to
attach the second bracket to the opposite side.
Figure 2-30Attaching Brackets for 24-Inch Racks, Front Panel Forward
1
Chapter 2 Switch Installation
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Figure 2-31Attaching Brackets for 24-Inch Racks, Rear Panel Forward
DC INPUTS FOR REMOTE
RATING
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POWER SUPPLY
SPECIFIED IN MANUAL
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Catalyst 3750 Switch Hardware Installation Guide
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Chapter 2 Switch Installation
Figure 2-32Attaching Brackets for 24-Inch Telco Racks
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Attaching Brackets for ETSI Racks
This section shows to attach brackets for ESTI racks in Figure 2-33 and Figure 2-34. These illustrations
show how to attach each type of bracket to one side of the switch. Follow the same steps to attach the
second bracket to the opposite side.
Installing the Switch
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Figure 2-33Attaching Brackets for ESTI Racks, Front Panel Forward
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Figure 2-34Attaching Brackets for ETSI Racks, Rear Panel Forward
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Catalyst 3750 Switch Hardware Installation Guide
2-23
Installing the Switch
Mounting the Switch in a Rack
After the brackets are attached to the switch, use the four supplied number-12 Phillips machine screws
to securely attach the brackets to the rack, as shown in Figure 2-35, Figure 2-36 and Figure 2-37.
Figure 2-35Mounting the Catalyst 3750G-24TS Switch in a Rack
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Figure 2-36Mounting the Other Catalyst 3750 Switches in a Rack
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Chapter 2 Switch Installation
Installing the Switch
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After you mount the switch in the rack, you might need to perform these tasks to complete the
installation, to run the setup program, and to access the switch:
Figure 2-37Mounting the Catalyst 3750G-24WS-S25 and 3750G-24WS-S50 Switches in a Rack
• (Optional) Connect the switches in the stacks. See the “Connecting StackWise Cable to StackWise
Ports” section on page 2-30.
• Power on the switch. See the “Verifying Switch Operation” section on page 2-6. If the switches are
stacked, see the “Planning Considerations” section on page 2-8 for information on powering
considerations.
• Connect to a 10/100 or 10/100/1000 port and run Express Setup. See the Catalyst 3750 Switch
Getting Started Guide for instructions.
• Connect to the front-panel ports. See the “Connecting to the 10/100 and 10/100/1000 Ports” section
on page 2-39 and the “Connecting to an SFP Module” section on page 2-41 to complete the
installation.
For configuration instructions about using the CLI setup program, go to Appendix D, “Configuring the
Switch with the CLI-Based Setup Program.”
To use the CLI, enter commands at the Switch> prompt through the console port by using a terminal
program or through the network by using Telnet. For configuration information, see the switch software
configuration guide or the switch command reference.
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Catalyst 3750 Switch Hardware Installation Guide
2-25
Installing the Switch
Attaching the Cable Guide
We recommend attaching the cable guide to prevent the cables from obscuring the front panel of the
switch and the other devices installed in the rack. Use the supplied black screw, as shown in Figure 2-38,
Figure 2-39 and Figure 2-40 to attach the cable guide to the left or right bracket.
Figure 2-38Attaching the Cable Guide on the 24-Port Catalyst 3750 Switches
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Chapter 2 Switch Installation
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1Cable guide screws
NoteThe 48-port Catalyst 3750 switches ship with the cable guide shown in Figure 2-39. This cable guide
secures up to 48 cables. Use the supplied black screw to mount it on the left bracket.
Figure 2-39Attaching the Cable Guide on the 48-Port Catalyst 3750 Switches
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Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Figure 2-40Attaching the Cable Guide on the Catalyst 3750 Integrated Wireless LAN Controller
Wall-Mounting
To install the switch on a wall, follow the instructions in these procedures:
Switches
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• Attaching the Brackets to the Switch for Wall-Mounting, page 2-28
• Attaching the RPS Connector Cover, page 2-28
• Mounting the Switch on a Wall, page 2-29
NoteThe illustrations in this section show the Catalyst 3750G-24TS switch as an example. All the
Catalyst 3750 switches are wall-mounted following the same procedures.
NoteDo not wall-mount the Catalyst 3750G-24WS-S25 and Catalyst 3750G-24WS-S50 switches.
OL-6336-07
Catalyst 3750 Switch Hardware Installation Guide
2-27
Installing the Switch
Attaching the Brackets to the Switch for Wall-Mounting
Figure 2-41 shows how to attach a 19-inch bracket to one side of the switch. Follow the same steps to
attach the second bracket to the opposite side.
Chapter 2 Switch Installation
Catalyst 3750
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Attaching the RPS Connector Cover
If you are not using an RPS with your switch, use the two Phillips pan-head screws to attach the RPS
connector cover to the back of the switch, as shown in Figure 2-42.
Figure 2-41Attaching the 19-inch Brackets for Wall-Mounting
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Warning
If an RPS is not connected to the switch, install an RPS connector cover on the back of the switch.
Statement 265
Figure 2-42Attaching the RPS Connector Cover on the Catalyst 3750 Switch
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Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Mounting the Switch on a Wall
For the best support of the switch and cables, make sure the switch is attached securely to wall studs or
to a firmly attached plywood-mounting backboard. Mount the switch with the front panel facing up, as
shown in Figure 2-43.
Installing the Switch
Warning
To comply with safety regulations, mount the switches on a wall with the front panel facing up.
Statement 266
Figure 2-43Mounting the Switch on a Wall
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After the switch is mounted on the wall, you might need to perform these tasks to complete the
installation, run the setup program, and access the switch:
• (Optional) Connect the switches in the stacks. See the “Connecting StackWise Cable to StackWise
• Power on the switch. See the “Verifying Switch Operation” section on page 2-6. If the switches are
• Connect to a 10/100 or 10/100/1000 port and run Express Setup. See the Catalyst 3750 Switch
• Connect to the front-panel ports. See the “Connecting to the 10/100 and 10/100/1000 Ports” section
OL-6336-07
86570
Ports” section on page 2-30.
stacked, see the “Planning Considerations” section on page 2-8 for information on powering
considerations.
Getting Started Guide for instructions.
on page 2-39 and the “Connecting to an SFP Module” section on page 2-41 to complete the
installation.
Catalyst 3750 Switch Hardware Installation Guide
2-29
Connecting StackWise Cable to StackWise Ports
For configuration instructions about using the CLI setup program, go to Appendix D, “Configuring the
Switch with the CLI-Based Setup Program.”
To use the CLI, enter commands at the Switch> prompt through the console port by using a terminal
program or through the network by using Telnet. For configuration information, see the switch software
configuration guide or the switch command reference.
Table- or Shelf-Mounting
Follow these steps to install the switch on a table or shelf:
Step 1Locate the adhesive strip with the rubber feet in the mounting-kit envelope. Attach the four rubber feet
to the recessed areas on the bottom of the unit.
Step 2Place the switch on the table or shelf near an AC power source.
After the switch is mounted on the table, you might need to perform these tasks to complete the
installation, run the setup program, and access the switch:
• (Optional) Connect the switches in the stacks. See the “Connecting StackWise Cable to StackWise
Ports” section on page 2-30.
Chapter 2 Switch Installation
• Power on the switch. See the “Verifying Switch Operation” section on page 2-6. If the switches are
stacked, see the “Planning Considerations” section on page 2-8 for information on powering
considerations.
• Connect to a 10/100 or 10/100/1000 port and run Express Setup. See the Catalyst 3750 Switch
Getting Started Guide for instructions.
• Connect to the front-panel ports. See the “Connecting to the 10/100 and 10/100/1000 Ports” section
on page 2-39 and the “Connecting to an SFP Module” section on page 2-41 to complete the
installation.
For configuration instructions about using the CLI setup program, go to Appendix D, “Configuring the
Switch with the CLI-Based Setup Program.”
To use the CLI, enter commands at the Switch> prompt through the console port by using a terminal
emulation program or through the network by using Telnet. For configuration information, see the switch
software configuration guide or the switch command reference.
Connecting StackWise Cable to StackWise Ports
Follow these steps to connect the StackWise cable to the StackWise ports:
Step 1Remove the dust covers from the StackWise cables and StackWise ports, and store them for future use.
2-30
Step 2Insert one end of the StackWise cable into the StackWise port on the back of the switch.
(See Figure 2-44.)
NoteAlways use a Cisco-approved StackWise cable to connect the switches.
Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Figure 2-44Inserting the StackWise Cable in a StackWise Port
Connecting StackWise Cable to StackWise Ports
Step 3
STACK 1
STACK 2
Use the window in the StackWise cable to align the connector correctly. Secure the screws tightly.
CONSOLE
132362
Step 4Insert the other end of the cable into the connector of the other switch, and secure the screws tightly.
CautionRemoving and installing the StackWise cable can shorten its useful life. Do not remove and
insert the cable more often than is absolutely necessary.
Replace the dust covers on the connectors to protect them from dust when you are not using them.
OL-6336-07
When you need to remove the StackWise cable from the connector, make sure to fully unscrew the
screws before removing the connector. Make sure that you also remove the correct screws from the
StackWise port.
Catalyst 3750 Switch Hardware Installation Guide
2-31
Connecting StackWise Cable to StackWise Ports
Figure 2-45 shows the correct removal procedure.
Figure 2-45Correct Removal of the StackWise Cable from a StackWise Port
Chapter 2 Switch Installation
STACK 1
STACK 2
CONSOLE
CautionDo not remove the cable by using the procedure shown in Figure 2-46.
Figure 2-46Incorrect Removal of a StackWise Cable from a StackWise Port
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Catalyst 3750 Switch Hardware Installation Guide
STACK 1
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CONSOLE
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OL-6336-07
Chapter 2 Switch Installation
Installing and Removing SFP Modules
These sections describe how to install and remove SFP modules. SFP modules are inserted into
SFP module slots on the front of the Catalyst 3750 switches. These field-replaceable modules provide
uplink interfaces.
You can use any combination of SFP modules. See the Catalyst 3750 release notes for the list of
SFP modules that the Catalyst 3750 switch supports. Each port must match the wave-length
specifications on the other end of the cable, and the cable must not exceed the stipulated cable length for
reliable communications. See the “Installation Guidelines” section on page 2-5 for cable stipulations for
SFP connections.
Use only Cisco SFP modules on the Catalyst 3750 switch. Each SFP module has an internal serial
EEPROM that is encoded with security information. This encoding provides a way for Cisco to identify
and validate that the SFP module meets the requirements for the switch.
For detailed instructions on installing, removing, and cabling the SFP module, see your SFP module
documentation.
Installing SFP Modules into SFP Module Slots
Installing and Removing SFP Modules
Figure 2-47 shows an SFP module that has a bale-clasp latch.
CautionWe strongly recommend that you do not install or remove fiber-optic SFP modules with cables attached
because of the potential damage to the cables, the cable connector, or the optical interfaces in the
SFP module. Disconnect all cables before removing or installing an SFP module.
Removing and installing an SFP module can shorten its useful life. Do not remove and insert
SFP modules more often than is absolutely necessary.
Figure 2-47SFP Module with a Bale-Clasp Latch
86575
To insert an SFP module into the SFP module slot, follow these steps:
OL-6336-07
Step 1Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface on the chassis.
Step 2Find the send (TX) and receive (RX) markings that identify the top side of the SFP module.
NoteOn some SFP modules, the send and receive (TX and RX) markings might be replaced by arrows
that show the direction of the connection, either send or receive (TX or RX).
Catalyst 3750 Switch Hardware Installation Guide
2-33
Installing and Removing SFP Modules
Step 3Align the SFP module in front of the slot opening.
Step 4Insert the SFP module into the slot until you feel the connector on the module snap into place in the rear
of the slot.
Figure 2-48Installing an SFP Module into an SFP Module Slot
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Chapter 2 Switch Installation
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For fiber-optic SFP modules, remove the dust plugs from the optical ports, and store them for later use.
CautionDo not remove the dust plugs from the fiber-optic SFP module port or the rubber caps from the
fiber-optic cable until you are ready to connect the cable. The plugs and caps protect the SFP module
ports and cables from contamination and ambient light.
Step 6Insert the cable connector into the SFP module:
• For fiber-optic SFP modules, insert the LC or MT-RJ cable connector into the SFP module.
• For copper SFP modules, insert the RJ-45 cable connector into the SFP module.
NoteWhen you connect to 1000BASE-T SFP modules, be sure to use a twisted four-pair, Category 5
or later cable.
Removing SFP Modules from SFP Module Slots
To remove an SFP module from a module slot, follow these steps:
Step 1Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface on the chassis.
2-34
Step 2Disconnect the cable from the SFP module.
TipFor reattachment, note which cable connector plug is send (TX) and which is receive (RX).
Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Step 3Unlock and remove the SFP module, as shown in Figure 2-49.
If the module has a bale-clasp latch, pull the bale out and down to eject the module. If the bale-clasp
latch is obstructed and you cannot use your index finger to open it, use a small, flat-blade screwdriver
or other long, narrow instrument to open the bale-clasp latch.
Figure 2-49Removing a Bale-Clasp Latch SFP Module by Using a Flat-Blade Screwdriver
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Installing and Removing XENPAK Modules (Catalyst 3750G-16TD Switch)
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Grasp the SFP module between your thumb and index finger, and carefully remove it from the
module slot.
Step 5For fiber-optic SFP modules, insert a dust plug into the optical ports of the SFP module to keep the
optical interfaces clean.
Step 6Place the removed SFP module in an antistatic bag or other protective environment.
Installing and Removing XENPAK Modules
(Catalyst 3750G-16TD Switch)
These sections describe how to install and remove XENPAK modules:
• Removing SFP Modules from SFP Module Slots, page 2-34
• Removing a XENPAK Module, page 2-38
XENPAK modules are inserted into the XENPAK module slot on the front panel of the Catalyst
3750G-16TD switch. These field-replaceable transceiver modules provide 10-Gigabit interfaces.
OL-6336-07
NoteThe 10-Gigabit Ethernet XENPAK modules are referred to as 10-Gigabit Ethernet module ports in the
switch software documentation.
Catalyst 3750 Switch Hardware Installation Guide
2-35
Installing and Removing XENPAK Modules (Catalyst 3750G-16TD Switch)
See the Catalyst 3750 release notes for the list of XENPAK modules that the Catalyst 3750G-16TD
switch supports. Use only Cisco XENPAK modules on the Catalyst 3750G-16TD switch. Each XENPAK
module has an internal serial EEPROM that is encoded with security information. This encoding
provides a way for Cisco to identify and validate that the XENPAK module meets the requirements for
the switch.
See Table B-2 on page B-4 for cable requirements for XENPAK module connections. For detailed
instructions on installing, removing, cabling, and troubleshooting the XENPAK module, see your
XENPAK module documentation.
Installing a XENPAK Module
Figure 2-50 shows a XENPAK module.
CautionWe strongly recommend that you do not install or remove fiber-optic XENPAK modules with cables
attached because of the potential damage to the cables, the cable connector, or the optical interfaces in
the XENPAK module. Disconnect all cables before removing or installing the XENPAK module.
Chapter 2 Switch Installation
CautionDo not remove the dust plugs from the fiber-optic XENPAK module or the rubber caps from the
fiber-optic cable until you are ready to connect the cable. The plugs and caps protect the XENPAK
module ports and cables from contamination and ambient light.
Figure 2-50XENPAK Module
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2-36
To insert a XENPAK module, follow these steps:
Step 1Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface on the chassis.
Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
Chapter 2 Switch Installation
Step 2Remove the two Phillips-head retaining screws from the XENPAK module slot cover, and store them for
later use.
Step 3Remove the cover, as shown in Figure 2-51.
Figure 2-51Removing the XENPAK Module Slot Cover
Installing and Removing XENPAK Modules (Catalyst 3750G-16TD Switch)
Catalyst 3750
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Step 4
Step 5Align the XENPAK module with the guide rails inside the module slot, and slide the module into the
Remove the XENPAK module from the protective packaging.
opening until the back of the XENPAK faceplate is flush with the switch faceplate. (See Figure 2-52.)
Figure 2-52Installing a XENPAK Module in the Catalyst 3750G-16TD Switch
Step 6Use two Phillips-head screws to attach the XENPAK module slot cover to the switch front panel, as
shown in Figure 2-54.
Figure 2-54Replacing the XENPAK Module Slot Cover
1Phillips-head screw2Module slot cover
Connecting to the 10/100 and 10/100/1000 Ports
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Connecting to the 10/100 and 10/100/1000 Ports
The switch 10/100 and 10/100/1000 ports configure themselves to operate at the speed of attached
devices. If the attached ports do not support autonegotiation, you can explicitly set the speed and duplex
parameters. Connecting devices that do not autonegotiate or that have their speed and duplex parameters
manually set can reduce performance or result in no linkage.
To maximize performance, choose one of these methods for configuring the Ethernet ports:
• Let the ports autonegotiate both speed and duplex.
• Set the port speed and duplex parameters on both ends of the connection.
Warning
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or terminals.
Avoid using such interconnection methods, unless the exposed metal parts are located within a
restricted access location and users and service people who are authorized within the restricted
access location are made aware of the hazard. A restricted access area can be accessed only through
the use of a special tool, lock and key or other means of security.
You can configure the 10/100 and 10/100/1000 ports on the Catalyst 3750-24PS, 3750G-24PS,
3750-48PS, 3750G-48PS, 3750G-24WS-S25, and the 3750G-24WS-S50 switches to either
automatically provide PoE when a Cisco IP Phone, Cisco Aironet Access Point, or end device compliant
with IEEE 802.3af is connected. Alternatively, you can configure them to never provide PoE, even if an
IP phone or an access point is connected. The default setting is Auto. To prevent ESD damage, follow
your normal board and component handling procedures.
Statement 1072
OL-6336-07
Use the guidelines in Tabl e 2-1 to select the correct cable for connecting the switch 10/100 and
10/100/1000 ports to other devices. See the “Cable and Adapter Specifications” section on page B-5 for
cable-pinout descriptions.
Catalyst 3750 Switch Hardware Installation Guide
2-39
Connecting to the 10/100 and 10/100/1000 Ports
Table 2-1Recommended Ethernet Cables
Chapter 2 Switch Installation
DeviceCrossover Cable
1
Straight-Through Cable
1
Switch to switchYesNo
Switch to hubYesNo
Switch to computer
NoYes
or server
Switch to routerNoYes
Switch to IP phoneNoYes
1. 100BASE-TX and 1000BASE-T traffic requires twisted four-pair, Category 5 or higher
cable. 10BASE-T traffic can use Category 3 or Category 4 cable.
You can use the mdix auto interface configuration command in the CLI to enable the automatic
medium-dependent interface crossover (auto-MDIX) feature. When the auto-MDIX feature is enabled,
the switch detects the required cable type for copper Ethernet connections and configures the interfaces
accordingly. Therefore, you can use either a crossover or a straight-through cable for connections to a
copper 10/100, 10/100/1000, or 1000BASE-T SFP module port on the switch, regardless of the type of
device on the other end of the connection.
The auto-MDIX feature is enabled by default on switches running Cisco IOS Release 12.2(18)SE or
later. For releases between Cisco IOS Release 12.1(14)EA1 and 12.2(18)SE, the auto-MDIX feature is
disabled by default. For configuration information for this feature, see the switch software configuration
guide or the switch command reference.
Follow these steps to connect to 10BASE-T, 100BASE-TX or 1000BASE-T devices:
CautionPoE faults are caused when noncompliant cabling or powered devices are connected to a PoE port. Only
standard-compliant cabling can be used to connect Cisco pre-standard IP Phones and wireless access
points or IEEE 802.3af-compliant devices to PoE ports. A cable or device that causes a PoE fault must
be removed from the network.
Step 1When you connect the switch to workstations, servers, routers, and Cisco IP Phones, connect a
straight-through cable to an RJ-45 connector on the front panel. (See Figure 2-55.) When you connect
the switch to other switches or to repeaters, use a crossover cable. (See the “Cable and Adapter
Specifications” section on page B-5 for cable-pinout descriptions.)
When you connect a switch to 1000BASE-T-compatible devices, be sure to use a twisted four-pair,
Category 5 or later cable.
You can connect the Catalyst 3750 switch to a Cisco IP Phone through a straight-through, twisted
four-pair Category 5 or later cable. The rear panel of the Cisco IP Phone might have more than one RJ-45
connector. Use the LAN-to-phone connector to connect the Cisco IP phone to the switch. See the Cisco
IP Phone documentation for more information about connecting devices to it.
NoteMany legacy powered devices, including older Cisco IP phones and access points that do not
fully support IEEE 802.3af, might not support PoE when connected to the switches by a
crossover cable.
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Chapter 2 Switch Installation
Step 2Connect the other end of the cable to an RJ-45 connector on the other device. The port LED turns on
when both the switch and the connected device have established link.
The port LED is amber while Spanning Tree Protocol (STP) discovers the topology and searches for
loops. This process takes about 30 seconds, and then the port LED turns green. If the port LED does not
turn on, the device at the other end might not be turned on, or there might be a cable problem or a
problem with the adapter installed in the attached device. See Chapter 3, “Troubleshooting,” for
solutions to cabling problems.
Step 3Reconfigure and reboot the connected device if necessary.
Step 4Repeat Steps 1 through 3 to connect each device.
Figure 2-55Connecting to an Ethernet Port
MODE
SYST
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Connecting to an SFP Module
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Connecting to an SFP Module
This section describes how to connect to SFP modules.
• For instructions on how to connect to fiber-optic SFP modules, see the “Connecting to 1000BASE-T
SFP Modules” section.
• For instructions on how to connect to 1000BASE-T SFP modules, see the “Connecting to
1000BASE-T SFP Modules” section.
• For instructions on how to install or remove an SFP module, see the “Installing and Removing SFP
Modules” section on page 2-33.
Connecting to a Fiber-Optic SFP Module
Follow these steps to connect a fiber-optic cable to an SFP module:
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Warning
Class 1 laser product.
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Catalyst 3750 Switch Hardware Installation Guide
2-41
Connecting to an SFP Module
0
SERIES
CautionDo not remove the rubber plugs from the SFP module port or the rubber caps from the fiber-optic cable
until you are ready to connect the cable. The plugs and caps protect the SFP module ports and cables
from contamination and ambient light.
Before you connect the switch to the SFP module, be sure that you understand the port and cabling
stipulations in “Installation Guidelines” section on page 2-5 and in the “SFP Module Slots” section on
page 1-12.
Step 1Remove the rubber plugs from the module port and fiber-optic cable, and store them for future use.
Step 2Insert one end of the fiber-optic cable into the SFP module port (see Figure 2-56).
Step 3Insert the other cable end into a fiber-optic receptacle on a target device.
Step 4Observe the port status LED.
• The LED turns green when the switch and the target device have an established link.
• The LED turns amber while the STP discovers the network topology and searches for loops. This
Chapter 2 Switch Installation
process takes about 30 seconds, and then the port LED turns green.
Step 5
• If the LED is off, the target device might not be turned on, there might be a cable problem, or there
might be problem with the adapter installed in the target device. See Chapter 3, “Troubleshooting,”
for solutions to cabling problems.
Figure 2-56Connecting to an SFP Module Port
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If necessary, reconfigure and restart the switch or target device.
2-42
CautionFor detailed instructions on removing the SFP modules, see your SFP documentation.
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Chapter 2 Switch Installation
Connecting to 1000BASE-T SFP Modules
Follow these steps to connect a Category 5 cable to a 1000BASE-T SFP module port (see Figure 2-57):
CautionTo prevent ESD damage, follow your normal board and component handling procedures.
Step 1When you connect the switch to servers, workstations, and routers, insert a four twisted-pair,
straight-through cable in the RJ-45 connector. When you connect the switch to other switches or
repeaters, insert a four twisted-pair, crossover cable.
NoteWhen you connect the switch to a 1000BASE-T device, be sure to use a four twisted-pair, Category 5 or
higher cable.
Figure 2-57Connecting to an SFP Module Port
Connecting to an SFP Module
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Step 2
Step 3Observe the port status LED.
Insert the other cable end in an RJ-45 connector on a target device.
• The LED turns green when the switch and the target device have an established link.
• The LED turns amber while the STP discovers the network topology and searches for loops. This
process takes about 30 seconds, and then the port LED turns green.
• If the LED is off, the target device might not be turned on, there might be a cable problem, or there
might be problem with the adapter installed in the target device. See Chapter 3, “Troubleshooting,”
for solutions to cabling problems.
Step 4If necessary, reconfigure and restart the switch or target device.
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Connecting to a XENPAK Module
Connecting to a XENPAK Module
The 10-Gigabit Ethernet XENPAK modules are referred to as 10-Gigabit Ethernet module ports in the
switch software documentation.
Make sure that the XENPAK module is fully inserted into the module slot and that the captive
installation screws are fully tightened before attaching the fiber-optic interface cable connector to the
XENPAK module connector.
Follow these steps to connect a fiber-optic cable to a XENPAK module:
Chapter 2 Switch Installation
Warning
CautionDo not remove the rubber plugs from the XENPAK module ports or the rubber caps from the fiber-optic
Class 1 laser product.
Statement 1008
cable until you are ready to connect the cable. The plugs and caps protect the XENPAK module ports
and cables from contamination and ambient light.
Step 1Remove the rubber plugs from the XENPAK module ports and the fiber-optic cable, and store them for
future use.
Step 2Align the fiber-optic cable SC connector with the XENPAK module connector, so that transmit (TX) on
the cable meets receive (RX) on the XENPAK module connector, and RX on the cable meets TX on the
XENPAK module.
Step 3Insert the fiber-optic cable connector into the XENPAK module ports (see Figure 2-58).
Step 4Insert the other cable end into a fiber-optic receptacle on a target device.
Step 5Observe the XENPAK module port status LED.
• The LED turns green when the switch and the target device have an established link.
• The LED turns amber while the STP discovers the network topology and searches for loops. This
process takes about 30 seconds, and then the port LED turns green.
• If the LED is off, the target device might not be turned on, there might be a cable problem, or there
might be problem with the adapter installed in the target device. See Chapter 3, “Troubleshooting,”
for solutions to cabling problems.
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Chapter 2 Switch Installation
Figure 2-58Connecting to a XENPAK Module Port
Where to Go Next
Catalyst 3750
1
TX
RX
series
1SC connector
Step 6
If necessary, reconfigure and restart the switch or target device.
Where to Go Next
If the default configuration is satisfactory, the switch needs no further configuration. You can use any of
these management options to change the default configuration:
• Start the device manager, which is in the switch memory, to manage individual and standalone
switches. This is an easy-to-use web interface that offers quick configuration and monitoring.
You can access the device manager from anywhere in your network through a web browser.
For more information, see the device manager online help.
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• Start the Network Assistant application, which is described in the Getting Started with Cisco
Network Assistant guide. Through this GUI, you can configure and monitor a switch cluster or an
individual switch.
• Use the CLI to configure the switch as a member of a cluster or as an individual switch from the
console. See the Catalyst 3750 SwitchCommand Reference on Cisco.com for information on using
the CLI with a Catalyst 3750 switch.
• Start an SNMP application such as the CiscoView application.
Catalyst 3750 Switch Hardware Installation Guide
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Where to Go Next
Chapter 2 Switch Installation
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CHA PTER
3
Troubleshooting
The LEDs on the front panel provide troubleshooting information about the switch. They show failures
in the power-on self-test (POST), port-connectivity problems, and overall switch performance. For a full
description of the switch LEDs, see the “LEDs” section on page 1-13.
You can also get statistics from the browser interface, from the command-line interface (CLI), or from
a Simple Network Management Protocol (SNMP) workstation. See the software configuration guide, the
switch command reference guide on Cisco.com, or the documentation that came with your SNMP
application for details.
This chapter describes these topics for troubleshooting problems:
• Diagnosing Problems, page 3-1
• Clearing the Switch IP Address and Configuration, page 3-6
• Replacing a Failed Stack Member, page 3-6
• Finding the Switch Serial Number, page 3-7
Diagnosing Problems
The LEDs on the front panel provide troubleshooting information about the switch. They show power-on
self-test (POST) failures, port-connectivity problems, and overall switch performance. You can also get
statistics from the CLI or from an SNMP workstation. See the software configuration guide and the
switch command reference on Cisco.com or the documentation that came with your SNMP application
for more information.
This section includes these troubleshooting topics:
• “Verify Switch POST Results” section on page 3-2
• “Monitor Switch LEDs” section on page 3-2
• “Verify Switch Connections” section on page 3-2
• “Monitor Switch Performance” section on page 3-5
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Diagnosing Problems
Verify Switch POST Results
As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the
switch functions properly. It might take several minutes for the switch to complete POST.
When the switch begins POST, the system LED slowly blinks green. When POST completes, the system
LED blinks amber. If POST fails, the system LED remains amber. If POST completes successfully, the
system LED rapidly blinks green.
NotePOST failures are usually fatal. Contact your Cisco technical support representative if your switch does
not pass POST.
Monitor Switch LEDs
You must have physical access to the switch to do this. Look at the port LEDs for troubleshooting
information about the switch. See the “LEDs” section on page 1-7 for a description of the LED colors
and their meanings.
Chapter 3 Troubleshooting
Verify Switch Connections
Review this section when troubleshooting switch connectivity problems.
Bad or Damaged Cable
Always look at the cable for marginal damage or failure. A cable might connect at the physical layer but
then cause packet corruption because of subtle damage to its wiring or connectors. You can identify this
situation because the port will have many packet errors, or the port constantly loses and regains link. In
these situations:
• Change the copper or fiber-optic cable with a known, good cable if necessary.
• Look for broken or missing pins on cable connectors.
• Rule out any insufficient patch panel connections or media convertors between the source and the
destination. If possible, bypass the patch panel or eliminate faulty media convertors, such as
fiber-optic-to-copper convertors.
• Try using the cable in another port or interface to see if the problem also exists there.
Ethernet and Fiber Cables
Make sure that you have the correct cable type for the connection:
• For Ethernet, use Category 3 copper cable for 10 Mb/s unshielded twisted pair (UTP) connections.
Use either Category 5, Category 5e, or Category 6 UTP for 10/100 or 10/100/1000 Mb/s
connections.
• For fiber-optic connectors, verify that you have the correct cable for the distance and port type.
Make sure that the ports on the connected device match and that they use the same type of encoding,
optical frequency, and fiber type. For more information about cabling, see Appendix A, “Connector
and Cable Specifications.”
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Chapter 3 Troubleshooting
Link Status
Diagnosing Problems
• For copper connections, determine if a crossover cable was used when a straight-through cable was
required or the reverse. Enable auto-MDIX on the switch, or replace the cable.
Verify that both sides have link. A single broken wire or one shutdown port can cause one side to show
link, but the other side does not have link.
A link LED does not guarantee that the cable is fully functional. The cable might have encountered
physical stress that causes it to function at a marginal level. If the link light for the port does not come on:
• Connect the cable from the switch to a known, good device.
• Make sure that both ends of the cable are connected to the correct ports.
• Verify that both devices have power.
• Verify that you are using the correct cable type. See Appendix A, “Connector and Cable
Specifications,” for more information.
• Look for loose connections. Sometimes a cable appears to be seated, but is not. Disconnect and then
reconnect the cable.
PoE Connections
When a powered device is connected to PoE port, but no power is received, you should:
• Use the Mode button to show the PoE status for all ports. See Table 1-5 on page 1-18 for a
description of the LEDs and their meanings.
• Monitor the port status by using the show interfaces privileged EXEC command to check the port
error-disabled, disabled, or shutdown status. Re-enable the port if necessary.
• Verify that the power supply installed in the switch meets the power requirements of your connected
devices. See the “Power Connectors” section on page 1-25 for more information.
• Check the cable type. Many legacy powered devices, including older Cisco IP phones and access
points that do not fully support IEEE 802.3af, might not support PoE when connected to the switch
by a crossover cable. Replace the crossover cable with a straight-through cable.
CautionPoE faults are caused when noncompliant cabling or powered devices are connected to a
PoE port. Only standard-compliant cabling can be used to connect Cisco pre-standard
IP phones and wireless access points or IEEE 802.3af-compliant devices to PoE ports.
(You must remove a cable or device that causes a PoE fault from the network.)
Transceiver Module Port Issues
Use only Cisco SFP modules on the switch. Each Cisco module has an internal serial EEPROM that is
encoded with security information. This encoding provides a way for Cisco to identify and validate that
the module meets the requirements for the switch. Check these items:
• Bad or incorrect SFP module. Exchange the suspect module with a known, good module. Verify that
this module supports this platform. See the “SFP Modules” section on page 1-6 for a list of
supported SFP modules.
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3-3
Diagnosing Problems
• Bad or incorrect XENPAK module. Replace the suspect module with a known good module. Verify
that the platform supports the module. See the Table B-2 on page B-4 for a list of supported
XENPAK modules.
• Use the show interfaces privileged EXEC command to check the port or module error-disabled,
disabled, or shutdown status. Re-enable the port if necessary.
• Make sure that all you have properly cleaned and securely connected all fiber-optic connections.
Port and Interface Settings
An obvious but sometimes overlooked cause of port connectivity failure is a disabled port. Verify that
the port or interface is not disabled or for some reason powered off. If a port or interface is manually
shut down on one or the other side of the link, the link does not come up until you re-enable the port.
Use the show interfaces privileged EXEC command to verify the port or interface error-disabled,
disabled, or shutdown status on both sides of the connection. If necessary, re-enable the port or the
interface.
Ping the End Device
Chapter 3 Troubleshooting
Verify the end device connection by first pinging it from the directly connected switch, and then work
your way back port by port, interface by interface, trunk by trunk, until you find the source of the
connectivity issue. Make sure that each switch can identify the end device MAC address in its
Content-Addressable Memory (CAM) table.
Spanning Tree Loops
Spanning Tree Protocol (STP) loops can cause serious performance issues that might appear to be port
or interface problems. In this situation, the switch bandwidth is used repeatedly by the same frames,
crowding out legitimate traffic.
A unidirectional link can cause loops. This occurs when the traffic that the switch sends is received by
its neighbor, but the switch does not receive the traffic that is sent from the neighbor. A broken
fiber-optic cable, other cabling, or a port issue could cause this one-way communication.
You can enable the UniDirectional Link Detection (UDLD) protocol on the switch to help identify
difficult-to-find unidirectional link problems. UDLD supports a normal mode of operation (the default)
and an aggressive mode. In normal mode, UDLD detects unidirectional links because of incorrectly
connected interfaces on fiber-optic connections. In aggressive mode, UDLD also detects unidirectional
links caused by one-way traffic on fiber-optic and twisted-pair links and by incorrectly connected
interfaces on fiber-optic links. For information about enabling UDLD on the switch, see the
“Understanding UDLD” section in the software configuration guide.
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Chapter 3 Troubleshooting
Monitor Switch Performance
Review this section when you troubleshoot switch performance problems.
Speed, Duplex, and Autonegotiation
If the port statistics show a large number of alignment errors, frame check sequence (FCS), or
late-collisions errors, a speed or duplex mismatch might be the problem.
A common issue with speed and duplex occurs when the duplex settings are mismatched between two
switches, between a switch and a router, or between the switch and a workstation or server. This can
happen when you manually set the speed and duplex or because of autonegotiation issues between the
two devices.
These circumstances can result in a mismatch:
• A manually set speed or duplex parameter is different from the manually set speed or duplex
parameter on the connected port.
• A port is set to autonegotiate, and the connected port is set to full duplex with no autonegotiation.
To maximize switch performance and to ensure a link, follow one of these guidelines when you set or
change the settings for duplex and speed:
• Let both ports autonegotiate both speed and duplex.
Diagnosing Problems
• Manually set the speed and duplex parameters for the ports on both ends of the connection.
• If a remote device does not autonegotiate, configure the duplex settings on the two ports to match.
The speed parameter can adjust itself even if the connected port does not autonegotiate.
Autonegotiation and NIC Cards
Problems sometimes occur between the switch and third-party network interface cards (NICs). By
default, the switch ports and interfaces are set to autonegotiate. It is common for devices such as laptop
computers or other devices to also be set to autonegotiate, yet sometimes autonegotation issues occur.
To troubleshoot autonegotiation problems, try to manually set both sides of the connection. If this does
not solve the problem, the firmware or software on your NIC card might be causing the problem.
Upgrade the NIC card driver to the latest version available from the manufacturer.
Cabling Distance
If the port statistics show excessive FCS, late-collision, or alignment errors, verify that the cable distance
from the switch to the connected device meets the recommended guidelines. See the “Cable and Adapter
Specifications” section on page A-4 for cabling guidelines.
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3-5
Clearing the Switch IP Address and Configuration
Clearing the Switch IP Address and Configuration
If you have configured a new switch with an incorrect IP address, or if all of the switch LEDs start
blinking when you try to enter Express Setup mode, you can clear the IP address that is configured on
the switch.
CautionThis procedure clears the IP address and all configuration information that is stored on the switch. Do
not follow this procedure unless you want to completely reconfigure the switch.
Follow these steps to return your switch to the factory default settings:
1. Press and hold the Mode button (see Figure 1-15 on page 1-14, Figure 1-16 on page 1-15, and
Figure 1-17 on page 1-15).
The switch LEDs begin blinking after about 2 seconds. If the switch is not configured, the LEDs
above the mode button turn green. You can omit this step and run Express Setup to configure the
switch.
2. Continue holding down the Mode button. The LEDs stop blinking after an additional 8 seconds, and
then the switch reboots.
Chapter 3 Troubleshooting
The switch now behaves like an unconfigured switch. You can configure the switch by using Express
Setup as described in the switch getting started guide that is included with the switch.
You can also configure the switch by using the CLI setup procedure described in Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
Replacing a Failed Stack Member
If you need to replace a failed stack member, you can hot swap or replace the switch by following this
procedure:
Step 1Get a replacement switch that has the same model number as the failed switch.
Step 2Power off the failed switch.
Step 3Make sure the replacement switch is powered off, and then connect the replacement switch to the stack.
NoteIf you had previously manually set the member numbers for any members in the stack, you need
to manually assign the replacement switch with the same member number as the failed switch.
To assign the member number manually, see the switch software configuration guide.
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Chapter 3 Troubleshooting
Step 4Make the same Ethernet and Gigabit Ethernet connections on the replacement switch (as were on the
failed switch).
Step 5Power on the replacement switch.
NoteIf you add a replacement switch that has a later Cisco IOS release to the running stack, the replacement
switch automatically downgrades to the release that the stack is running. The replacement switch, rather
than the existing switches, reboots. The replacement switch then has the same configuration for all the
interfaces as those of the failed switch.
Finding the Switch Serial Number
If you contact Cisco Technical Assistance, you need to know the serial number of your switch. Use these
figures to locate the serial number on your switch. You can also use the show version command to get
the serial number.
Finding the Switch Serial Number
• Figure 3-1, Catalyst 3750G-12S and 3750-12S-SD Switch Serial Number Location
• Figure 3-2, Catalyst 3750G-16TD Switch Serial Number Location
• Figure 3-3, Catalyst 3750-24PS Switch Serial Number Location
• Figure 3-4, Catalyst 3750G-24PS and 3750G-24TS-1U Switches Serial Number Location
• Figure 3-5, Catalyst 3750G-24TS Switch Serial Number Location
• Figure 3-6, Catalyst 3750-24TS Switch Serial Number Location
• Figure 3-7, Catalyst 3750-24PS Switch Serial Number Location
• Figure 3-8, Catalyst 3750G-24WS Switch Serial Number Location
• Figure 3-9, Catalyst 3750-48PS Switch Serial Number Location
• Figure 3-10, Catalyst 3750G-48PS and 3750G-48TS Switches Serial Number Location
• Figure 3-11, Catalyst 3750-48TS Switch Serial Number Location
Figure 3-1Catalyst 3750G-12S and 3750-12S-SD Switch Serial Number Location
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3-7
Finding the Switch Serial Number
Figure 3-2Catalyst 3750G-16TD Switch Serial Number Location
Figure 3-3Catalyst 3750-24PS Switch Serial Number Location
Chapter 3 Troubleshooting
Figure 3-4Catalyst 3750G-24PS and 3750G-24TS-1U Switches Serial Number Location
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Chapter 3 Troubleshooting
Figure 3-5Catalyst 3750G-24TS Switch Serial Number Location
Figure 3-6Catalyst 3750-24TS Switch Serial Number Location
Finding the Switch Serial Number
Figure 3-7Catalyst 3750-24PS Switch Serial Number Location
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Finding the Switch Serial Number
Figure 3-8Catalyst 3750G-24WS Switch Serial Number Location
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Figure 3-9Catalyst 3750-48PS Switch Serial Number Location
Chapter 3 Troubleshooting
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Figure 3-10Catalyst 3750G-48PS and 3750G-48TS Switches Serial Number Location
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Chapter 3 Troubleshooting
Figure 3-11Catalyst 3750-48TS Switch Serial Number Location
Finding the Switch Serial Number
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3-11
Finding the Switch Serial Number
Chapter 3 Troubleshooting
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APPENDIX
Technical Specifications
This appendix lists the switch technical specifications in these tables:
• Specifications for the Catalyst 3750G-12S Switch, Table A-1 on page A-2
• Specifications for the Catalyst 3750G-12S-SD Switch, Table A-2 on page A-2
• Specifications for the Catalyst 3750-24FS Switch, Table A-3 on page A-3
• Specifications for the Catalyst 3750-24TS Switch, Table A-4 on page A-4
• Specifications for the Catalyst 3750G-24T Switch, Table A-5 on page A-5
• Specifications for the Catalyst 3750-24PS Switch, Table A-6 on page A-6
• Specifications for the Catalyst 3750G-24PS Switch, Table A-7 on page A-7
• Specifications for the Catalyst 3750-48PS Switch, Table A-8 on page A-8
• Specifications for the Catalyst 3750G-48PS Switch, Table A-9 on page A-9
• Specifications for the Catalyst 3750G-16TD Switch, Table A-10 on page A-10
• Specifications for the Catalyst 3750G-24TS Switch, Table A-11 on page A-11
A
• Specifications for the Catalyst 3750G-24TS-1U Switch, Table A-12 on page A-12
• Specifications for the Catalyst 3750-48TS Switch, Table A-13 on page A-13
• Specifications for the Catalyst 3750G-48TS Switch, Table A-14 on page A-13
• Specifications for the Catalyst 3750G-24WS-S25 and 3750G-24WS-S50 Switch, Table A-14 on
page A-13
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A-1
Table A-1Specifications for the Catalyst 3750G-12S Switch
Environmental Ranges
Operating temperature32 to 113°F (0 to 45°C)
Storage temperature–13 to 158°F (–25 to 70°C)
Relative humidity10 to 85% (noncondensing)
Operating altitudeUp to 10,000 ft (3049 m)
Storage altitudeUp to 15,000 ft (4573 m)
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
0.6 to 1.2 A, 50 to 60 Hz
DC input voltages for
RPS 2300 and 675
Power consumption120 W, 409 BTUs per hour
Power rating0.120 kVA
Physical Dimensions
Weight10 lb (4.6 kg)
Dimensions (H x W x D) 1.73 x 17.5 x 12.8 in. (4.4 x 44.5 x 32.6 cm)
+12 V@13 A
Appendix A Technical Specifications
Table A-2Specifications for the Catalyst 3750G-12S-SD Switch
Environmental Ranges
Operating temperature32 to 113°F (0 to 45°C)
Storage temperature–13 to 158°F (–25 to 70°C)
Relative humidity10 to 85% (noncondensing)
Operating altitudeUp to 10,000 ft (3049 m)
Storage altitudeUp to 15,000 ft (4573 m)
Power Requirements
DC input voltage–36 to –72 VDC
3 to 1.5 A
Power consumption94 W, 321 BTUs per hour
Physical Dimensions
Weight10 lb (4.6 kg)
Dimensions (H x W x D) 1.73 x 17.5 x 12.8 in. (4.4 x 44.5 x 32.6 cm)
A-2
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Appendix A Technical Specifications
Table A-3Specifications for the Catalyst 3750-24FS Switch
Environmental Ranges
Operating temperature32 to 113°F (0 to 45°C)
Storage temperature–13 to 158°F (–25 to 70°C)
Relative humidity10 to 85% (noncondensing)
Operating altitudeUp to 10,000 ft (3049 m)
Storage altitudeUp to 15,000 ft (4573 m)
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
DC input voltages for
RPS 2300 and 675
Power consumption70 W, 240 BTUs per hour
Power rating0.070 kVA
Physical Dimensions
Weight9 lb (4.1 kg)
Dimensions (H x W x D) 1.73 x 17.5 x 11.8 in. (4.4 x 44.5 x 30.1 cm)
1.5 to 3 A, 50 to 60 Hz
+12 V@8.5 A
OL-6336-07
Catalyst 3750 Switch Hardware Installation Guide
A-3
Table A-4Specifications for the Catalyst 3750-24TS Switch
Environmental Ranges
Operating temperature32 to 113°F (0 to 45°C)
Storage temperature–13 to 158°F (–25 to 70°C)
Relative humidity10 to 85% (noncondensing)
Operating altitudeUp to 10,000 ft (3049 m)
Storage altitudeUp to 15,000 ft (4573 m)
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
0.6 to 1.2 A, 50 to 60 Hz
DC input voltages for
RPS 2300 and 675
Power consumption50 W, 171 BTUs per hour
Power rating0.083 kVA
Physical Dimensions
Weight8 lb (3.6 kg)
Dimensions (H x W x D) 1.73 x 17.5 x 11.8 in. (4.4 x 44.5 x 30.1 cm)
+12 V@8.5 A
Appendix A Technical Specifications
A-4
Catalyst 3750 Switch Hardware Installation Guide
OL-6336-07
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