Cisco AVS 3120 Application Velocity
System Hardware Installation Guide
November 2006
Corporate Headquarters
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Fax: 408 526-4100
Text Part Number: OL-11805-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following inform ation is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital
devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television
communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems,
Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco
Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing,
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Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0609R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the
document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
Cisco AVS 3120 Application Velocity System Hardware Installation Gu ide
Cisco Technical Support & Documentation Websitexvii
Submitting a Service Requestxviii
Definitions of Service Request Severityxviii
Obtaining Additional Publications and Informationxviii
1Product Overview1-1
Introduction1-1
System Hardware Features1-2
Front Panel Features1-2
Rear Panel Features1-3
Ports and Connectors1-3
Ethernet Connectors1-4
RJ-45 Cables1-5
Console Port1-6
RJ-45 to DB-9 or DB-25 Adapter1-7
CHAPTER
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Safety2-1
Warnings and Cautions2-1
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Contents
General Precautions2-4
Maintaining Safety with Electricity2-4
Protecting Against Electrostatic Discharge2-5
Preparing Your Site for Installation2-6
Environmental Requirements2-7
Choosing a Site for Installation2-7
Ensuring Overcurrent Protection2-7
Grounding the AVS 31202-7
Creating a Safe Environment2-8
AC Power Requirements2-8
Power Supply Guidelines2-8
Cabling2-8
Precautions for Rack-Mounting2-9
Precautions for Products with Modems, Telecommunications, or Local Area Network Options2-10
Required Tools and Equipment2-10
CHAPTER
CHAPTER
3Installing the AVS 31203-1
Unpacking and Inspecting the AVS 31203-2
If the Product is Damaged3-2
Installing Your AVS 31203-2
Attaching a Two-Post Rack Bracket to the AVS 31203-3
Installing the AVS 3120 on a Workbench or Tabletop3-5
Connecting Cables3-6
Connecting AC Power3-7
Booting the AVS 3120 3-8
Booting with a Console Connected3-8
Establishing a Serial Console Connection3-9
Configuring Network Settings3-10
Setting the Time3-12
Checking the Front Panel LEDs3-13
Removing or Replacing an AVS 31203-14
4Troubleshooting the AVS 3120 Hardware4-1
iv
Checking the Basics4-1
Checking Connections4-2
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CHAPTER
APPENDIX
APPENDIX
5Maintaining Your AVS 31205-1
Maintaining Your Site Environment5-1
Temperature5-2
Humidity5-2
Altitude5-2
Dust and Particles5-3
Corrosion5-3
Electrostatic Discharge5-3
Electromagnetic and Radio Frequency Interference5-3
Power Source Interruptions5-4
Using Power Protection Devices5-5
Surge Protectors5-5
Line Conditioners5-5
Uninterruptible Power Supplies5-5
ASpecificationsA-1
BOpen Source License FilesB-1
I
NDEX
Apache LicenseB-1
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Contents
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Preface
This guide describes how to install your Cisco AVS 3120 Application Velocity System and get it ready
for operation. It describes how to prepare your site for installation, how to install the AVS in an
equipment rack, and how to maintain and troubleshoot the AVS 3120 hardware.
This preface contains the following major sections:
• Audience, page vii
• Organization, page viii
• Related Documentation, page viii
• Conventions, page ix
Audience
Warning
• Obtaining Documentation, page xiv
• Documentation Feedback, page xv
• Cisco Product Security Overview, page xv
• Product Alerts and Field Notices, page xvi
• Obtaining Technical Assistance, page xvii
• Obtaining Additional Publications and Information, page xviii
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
This guide is intended for the following trained and qualified service personnel who are responsible for
installing and operating the AVS:
• System installer
• Hardware technician
• System operator
You should be familiar with networking equipment and cabling, and have a basic knowledge of
electronic circuitry and wiring practices.
To complete the installation, including the software configuration for the AVS, you should be familiar
with basic networking principles and configurations, especially web page protocols.
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Organization
Organization
This publication is organized as follows:
Chapter/AppendixDescription
Chapter 1, Product OverviewDescribes the physical properties and provides a functional
Chapter 2, Preparing for InstallationDescribes safety considerations and provides an overview
Chapter 3, Installing the AVS 3120Describes how to install the hardware and connect the
Chapter 4, Troubleshooting the AVS
3120 Hardware
Chapter 5, Maintaining Your AVS 3120Contains the procedures for maintaining your AVS 3120 in
Appendix A, SpecificationsLists the hardware specifications for the AVS 3120.
Appendix B, Open Source License FilesContains the open source license files for the product.
Preface
overview of the AVS 3120.
of the installation and procedures you should perform
before the actual installation.
external network interface cables.
Describes troubleshooting procedures for the hardware
installation.
proper operating condition.
Related Documentation
In addition to this document, the AVS documentation set includes the following:
Document TitleProvides
Cisco AVS 3180A Management Station
Hardware Installation Guide
Cisco Application Velocity System
User Guide
Release Note for the Cisco Application
Velocity System
Regulatory Compliance and Safety
Information for the Cisco AVS 3120
Application Velocity System
Information on installing the companion hardware, the Cisco
AVS 3180A Management Station.
A comprehensive guide to using the AVS software, including
configuration, administration, and reporting functions.
Information on upgrading the AVS software, new features,
operating considerations, and caveats for the AVS software.
International agency compliance, safety, statutory, and open
source license information.
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Preface
Conventions
This publication uses the following conventions:
Lists use the following conventions:
Notes, cautionary statements, and safety warnings use these conventions:
• Bold text indicates a command in a paragraph.
• Couriertext indicates text that appears in a command line, including the CLI prompt.
• Courier bold text indicates commands and text you enter in a command line.
• Italic text indicates the first occurrence of a new term, book title, and emphasized text.
1. A numbered list indicates that the order of the list items is important.
a. An alphabetical list indicates that the order of the secondary list items is important.
• A bulleted list indicates that the order of the list topics is unimportant.
–
An indented list indicates that the order of the list subtopics is unimportant.
Conventions
NoteMeans reader take note. Notes contain helpful suggestions or references to materials not contained
CautionMeans reader be careful. You might do something that could result in equipment damage or loss of
Warning
Waarschuwing
in this manual.
data.
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device.
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt
raadplegen.
Statement 1071
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Conventions
Preface
Varoitus
Attention
Warnung
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien
lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen
kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und
den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
Avvertenza
Advarsel
BEWAHREN SIE DIESE HINWEISE GUT AUF.
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le
traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne
enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
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Preface
Conventions
Aviso
¡Advertencia!
Varning!
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna
anordning.
SPARA DESSA ANVISNINGAR
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Conventions
Preface
Aviso
Advarsel
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de
segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de
oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Conventions
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Obtaining Documentation
Preface
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. This section explains the
product documentation resources that Cisco offers.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
The Product Documentation DVD is a library of technical product documentation on a portable medium.
The DVD enables you to access installation, configuration, and command guides for Cisco hardware and
software products. With the DVD, you have access to the HTML documentation and some of the
PDF files found on the Cisco website at this URL:
http://www.cisco.com/univercd/home/home.htm
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The Product Documentation DVD is created and released regularly. DVDs are available singly or by
subscription. Registered Cisco.com users can order a Product Documentation DVD (product number
DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation
Store at this URL:
http://www.cisco.com/go/marketplace/docstore
Ordering Documentation
You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order
Cisco documentation at the Product Documentation Store at this URL:
http://www.cisco.com/go/marketplace/docstore
If you do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Documentation Feedback
Documentation Feedback
You can provide feedback about Cisco technical documentation on the Cisco Technical Support &
Documentation site area by entering your comments in the feedback form available in every online
document.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
From this site, you will find information about how to do the following:
• Report security vulnerabilities in Cisco products
• Obtain assistance with security incidents that involve Cisco products
• Register to receive security information from Cisco
A current list of security advisories, security notices, and security responses for Cisco products is
available at this URL:
http://www.cisco.com/go/psirt
To see security advisories, security notices, and security responses as they are updated in real time, you
can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS)
feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:
Cisco AVS 3120 Application Velocity System Hardware Installation Guide
xv
Product Alerts and Field Notices
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them,
and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability
in a Cisco product, contact PSIRT:
• For emergencies only— security-alert@cisco.com
An emergency is either a condition in which a system is under active attack or a condition for which
a severe and urgent security vulnerability should be reported. All other conditions are considered
nonemergencies.
• For nonemergencies —psirt@cisco.com
In an emergency, you can also reach PSIRT by telephone:
• 1 877 228-7302
• 1 408 525-6532
TipWe encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to
encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been
encrypted with PGP versions 2.x through 9.x.
Preface
Never use a revoked encryption key or an expired encryption key. The correct public key to use in your
correspondence with PSIRT is the one linked in the Contact Summary section of the Security
Vulnerability Policy page at this URL:
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending
any sensitive material.
Product Alerts and Field Notices
Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field
Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool
on Cisco.com. This tool enables you to create a profile and choose those products for which you want to
receive information.
To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com
user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the
tool at this URL: http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en
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Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The
Cisco Technical Support & Documentation website on Cisco.com features extensive online support
resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center
(TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact
your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and technologies. The website is
available 24 hours a day at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com
user ID and password. If you have a valid service contract but do not have a user ID or password, you
can register at this URL:
Obtaining Technical Assistance
http://tools.cisco.com/RPF/register/register.do
NoteUse the Cisco Product Identification Tool to locate your product serial number before submitting a
request for service online or by phone. You can access this tool from the Cisco Technical Support &
Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z) tab, and
then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search
options: by product ID or model name; by tree view; or, for certain products, by copying and pasting
show command output. Search results show an illustration of your product with the serial number label
location highlighted. Locate the serial number label on your product and record the information before
placing a service call.
TipDisplaying and Searching on Cisco.com
If you suspect that the browser is not refreshing a web page, force the browser to update the web page
by holding down the Ctrl key while pressing F5.
To find technical information, narrow your search to look in technical documentation, not the entire
Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box
and then click the Technical Support & Documentation radio button.
To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.
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Obtaining Additional Publications and Information
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and
S4 service requests are those in which your network is minimally impaired or for which you require
product information.) After you describe your situation, the TAC Service Request Tool provides
recommended solutions. If your issue is not resolved using the recommended resources, your service
request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business
operations running smoothly.
To open a service request by telephone, use one of the following numbers:
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity
definitions.
Severity 1 (S1)—An existing network is “down” or there is a critical impact to your business operations.
You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your
business operations are negatively affected by inadequate performance of Cisco products. You and
Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of the network is impaired while most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
xviii
Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.
• The Cisco Online Subscription Center is the website where you can sign up for a variety of
Cisco e-mail newsletters and other communications. Create a profile and then select the
subscriptions that you would like to receive. To visit the Cisco Online Subscription Center,
go to this URL:
http://www.cisco.com/offer/subscribe
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Obtaining Additional Publications and Information
• The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief
product overviews, key features, sample part numbers, and abbreviated technical specifications for
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Cisco AVS 3120 Application Velocity System Hardware Installation Guide
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Obtaining Additional Publications and Information
Preface
xx
Cisco AVS 3120 Application Velocity System Hardware Installation Guide
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Introduction
CHAPTER
1
Product Overview
This chapter provides a basic functional overview of the Cisco AVS 3120 Application Velocity System
and describes the hardware, major components, and front and rear panel indicators and controls.
This chapter contains the following major sections:
• Introduction, page 1-1
• System Hardware Features, page 1-2
• Ports and Connectors, page 1-3
The Cisco Application Velocity System (AVS) offers state-of-the-art dynamic content acceleration and
web application security. AVS consists of these software components:
• Condenser—An application accelerator that applies several optimization technologies to accelerate
Web application performance.
• Web Application Security Firewall—A highly configurable web application firewall. (In software
version 5.0, AppScreen serves as the web application firewall.)
• AppScope Performance Monitor—A sophisticated performance monitoring and reporting facility.
• Management Console—A Web browser-based console that allows an administrator to manage
deployed AVS nodes and generate reports. It includes a relational database that stores log and
performance monitoring data.
All components run on the Cisco AVS 3120 Application Velocity System, except that the AVS 3120 runs
a Device Management Console, which can configure and manage one or more AVS 3120 devices, but it
includes no database and reporting features. The AVS 3120 uses an internal compact flash device for
storage rather than a hard-disk drive. (Note that the externally accessible compact flash slot is not used.)
The related AVS 3180 Management Station includes the database and reporting features and can also be
used to manage several deployed AVS 3120 devices.
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Cisco AVS 3120 Application Velocity System Hardware Installation Guide
1-1
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