Cisco 3000 User Manual

Hardware Installation Guide for Cisco

September 25, 2008

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

Fax: 408 527-0883

Media Experience Engine 3000

800 553-NETS (6387)

Text Part Number: OL-17000-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0809R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

Hardware Installation Guide for Cisco Media Experience Engine 3000

Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems,

logo, LightStream, Linksys, MediaTone, MeetingPlace,

IMPLIED, INCLUDING, WITHOUT

logo are registered trademarks of Cisco Systems, Inc.

Preface vii

Purpose vii

Audience vii

Organization viii

Conventions viii

Preface

This preface describes the purpose of the Hardware Installation Guide for Cisco Media Experience Engine

3000, who should read it, how it is organized, and its document conventions.

This preface contains the following sections:

• Purpose, page vii

• Audience, page vii

• Organization, page viii

• Conventions, page viii

Purpose

Audience

Warning

• Related Documentation, page ix

• Obtaining Documentation and Submitting a Service Request, page x

This installation guide explains how to prepare your site for installation, how to install a Cisco Media Experience Engine the system hardware. After completing the hardware installation procedures covered in this guide, you will then use the appropriate related publications to configure your system. See the

Documentation” section on page ix.

To use this installation guide, you should be familiar with internetworking equipment and cabling, and have a basic knowledge of electronic circuitry and wiring practices.

To complete the installation, including the software configuration for your Cisco MXE 3000 appliance, you should be familiar with basic networking principles, router configuration, and web page protocols.

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

3000 (Cisco MXE 3000) in an equipment rack, and how to maintain and troubleshoot

“Related

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Organization

This guide includes the following chapters:

Chapter Description

Chapter 1, “Introducing the Cisco MXE 3000”

Chapter 2, “Preparing to Install the Cisco MXE 3000”

Chapter 3, “Installing the Cisco MXE 3000” Describes how to install the hardware and connect the

Chapter 4, “Installing Hardware Options for the Cisco MXE 3000”

Chapter 5, “Troubleshooting the Cisco MXE 3000”

Appendix A, “Cisco MXE 3000 Hardware Specifications”

Appendix B, “Maintaining the Cisco MXE 3000”

Describes the physical properties and provides a functional overview of the Cisco

Describes safety considerations and gives an overview of the installation and procedures that you should perform before the actual installation.

external network interface cables.

Describes how to install options, such as and hard disk drives and DIMMs.

Describes troubleshooting procedures for the hardware installation.

Gives a summary of the hardware features and specifications.

Describes how to maintain the Cisco MXE 3000.

MXE 3000.

Preface

Conventions

Command descriptions use the following conventions:

Screen examples use the following conventions:

Convention Description

boldface font Commands and keywords are in boldface.

italic font Variables for which you supply values are in italics.

[ ] Elements in square brackets are optional.

{x | y | z} Alternative keywords are grouped in braces and separated by vertical bars.

[x | y | z] Optional alternative keywords are grouped in brackets and separated by vertical

bars.

string A nonquoted set of characters. Do not use quotation marks around the string, or

the string will include the quotation

Convention Description

screen font Terminal sessions and information the system displays are in screen font.

boldface screen

font

Information you must enter is in boldface screen font.

marks.

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Convention Description

italic screen

font

^ The symbol ^ represents the key labeled Control—for example, the key

< > Nonprinting characters, such as passwords, are in angle brackets.

[ ] Default responses to system prompts are in square brackets.

!, # An exclamation point (!) or a pound sign (#) at the beginning of a line of code

Notes, cautionary statements, and safety warnings use these conventions:

Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in

this manual.

Variables for which you supply values are in italic screen font.

combination ^D in a screen display means hold down the Control key while you press the D key.

indicates a comment line.

Caution Means reader be careful. You are capable of doing something that might result in equipment damage or

loss of data.

Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

SAVE THESE INSTRUCTIONS

Statement 1071

Introducing the Cisco MXE 3000

This chapter provides a basic functional overview of the Cisco Media Experience Engine 3000 (Cisco

MXE 3000) appliance and describes the hardware, major components, and front and back panel

indicators and controls.

This chapter contains the following sections:

• Supported Products, page 1-1

• Hardware Features, page 1-1

Note In this guide, the terms server and appliance are used interchangeably.

Supported Products

CHAP T ER

The Cisco Media Experience Engine 3000 appliance supports Cisco MXE 3000 Release 2.0 or later.

Hardware Features

This section illustrates and describes the front and back panel controls, ports, and LED indicators on the Cisco

MXE 3000. It contains the following topics:

• Front Panel Components and LEDs, page 1-2

• Back Panel Components and LEDs, page 1-3

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1-1

Hardware Features

Front Panel Components and LEDs

Figure 1-1 shows the front panel components.

Figure 1-1 Front Panel

1 2 3 4 5 6

1 Hard drive bay 1 (SATA device number 1) 4 12.7-mm optical drive bay

2 Hard drive bay 2 (blank) 5 USB connectors (2)

3 Serial label pull tab 6 Power On/Standby button and system power

Chapter 1 Introducing the Cisco MXE 3000

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LED

Figure 1-2 shows the front panel LEDs.

Figure 1-2 Front Panel LEDs

Table 1-1 describes the front panel LEDs and their functions.

Ta b l e 1-1 Front Panel LED Descriptions

LED Color State Description

1 12.7-mm optical drive

activity LED

Green On Drive activity is normal.

Amber On Drive failure has occurred.

- Off No drive activity exists.

2 UID button/LED Blue On Identification is activated.

Blue Flashing System is being remotely managed.

- Off Identification is deactivated.

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Table 1-1 Front Panel LED Descriptions

LED Color State Description

3 Internal health LED Green On System health is normal.

4 NIC 1 link/activity

LED

5 NIC 2 link/activity

LED

6 Drive activity LED Green On Drive activity is normal.

7 Power On/Standby

button and system power LED

Hardware Features

Amber On System health is degraded.

Red On System health is critical.

- Off System health is normal (when in standby mode).

Green On Network link exists.

Green Flashing Network link and activity exist.

- Off No network link exists.

If power is off, the front panel LED is not active. View the LEDs on the RJ-45 connector.

Green On Network link exists.

Green Flashing Network link and activity exist.

- Off No network link exists.

If power is off, the front panel LED is not active. View the LEDs on the RJ-45 connector.

Amber On Drive failure has occurred.

- Off No drive activity exists.

Green On System is on.

Amber On System is shut down, but power is still

applied.

- Off Power cord is not attached or power supply failure has occurred.

Back Panel Components and LEDs

Figure 1-3 shows the back panel components.

Figure 1-3 Back Panel

1 42 3 5 6 7

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Hardware Features

Chapter 1 Introducing the Cisco MXE 3000

Table 1-2 identifies the back panel components.

Ta b l e 1-2 Back Panel Components

1 Power cord connector 7 PCI Express expansion slot 4, (optional

PCI-X), full-length

2 Mouse connector 8 UID button/LED

3 10/100/1000 NIC 2 connector 9 Video connector

4 USB connectors (2) 10 Dedicated iLO 2 management port (optional)

5 Serial connector 11 10/100/1000 NIC 1/shared iLO 2

management port

6 PCI Express expansion slot 5, low profile,

half-length

The Cisco MXE 3000 contains seven PCI expansion slots; however, slots 1, 2, 3, 6, and 7 are reserved.

Table 1-3 provides the PCI expansion slot definitions for slots 4 and 5.

12 Keyboard connector

Ta b l e 1-3 PCI Slot Definitions

Slot Ty pe Length Connector Interconnect

4 PCI Express Full x8 x8

4 Optional PCI-X Full 133 MHz/3.3. V 64 bit

5 PCI Express

1. The Cisco MXE 3000 supports x8 PCI Express cards, but these cards will run at x1 speeds.

Half x8 x1

Figure 1-4 shows the back panel LEDs.

Figure 1-4 Back Panel LEDs

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Chapter 1 Introducing the Cisco MXE 3000

Table 1-4 describes the back panel LEDs and their functions.

Ta b l e 1-4 Back Panel LEDs

LED Color State Description

1 NIC/iLO 2 activity Green On Activity exists.

2 NIC/iLO 2 link Green On Link exists.

Location of Ports and Connectors

The Cisco MXE 3000 appliance supports two Ethernet connectors on the back of the device. See

“Ethernet Port Connectors” section on page 1-5, for more information.

Figure 1-3 shows the back panel ports and connectors.

Hardware Features

Green Flashing

- Off No activity exists.

- Off No link exists.

Warning

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

Ethernet Port Connectors

Connect a Category 3, 4, or 5 unshielded twisted-pair cable to an Ethernet connector (shown in

Figure 1-5). 100BASE-TX and 1000BASE-T Fast Ethernet standards require Category 5 or higher

cabling.

The Cisco MXE 3000 has three Ethernet connectors. Two of the Ethernet connectors are attached to the Ethernet controllers and the third connector is the systems-management Ethernet connector, which is not supported by the Cisco

The Ethernet controllers are integrated on the system board. They provide an interface for connecting to a 10-Mbps, 100-Mbps, or 1-Gbps network and provide full-duplex (FDX) capability, which enables simultaneous transmission and reception of data on the network. If the Ethernet ports in the appliance support auto negotiation, the controllers detect the data-transfer rate (10BASE-T, 100BASE-TX, or 1000BASE-T) and duplex mode (full duplex or half duplex) of the network and automatically operate at that rate and mode. You do not have to set any jumpers or configure the controllers.

If a problem occurs with the primary Ethernet connection, all Ethernet traffic associated with this primary connection is automatically switched to the redundant Ethernet connection. If the applicable device drivers are installed, switching occurs without data loss and without user intervention.

Statement 1021

MXE 3000 software.

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System Board Components and LEDs

Figure 1-5 Ethern et Port Connector

Chapter 1 Introducing the Cisco MXE 3000

Activity LED

(green)

Link LED

(green)

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Serial Port Connector

The Cisco MXE 3000 has one serial port connector (shown in Figure 1-6). Use the serial port connector to connect a serial device.

Figure 1-6 Serial Port Connector

83193

System Board Components and LEDs

This section shows where the system board components are located, LED functions, and describes the system maintenance switch operating options.

This section contains the following topics:

• System Board Components, page 1-7

• System Board LEDs, page 1-8

• System Maintenance Switch, page 1-9

• System Board Fans, page 1-10

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System Board Components

Figure 1-7 shows the layout of the system board components.

Figure 1-7 System Board Components

System Board Components and LEDs

1 2 3 4 6 7 8

29 2 27 26 25 24 23 22 21 20 19 18

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1 DIMM slot 1 (bank A) 20 SATA connector 4 (hard drive)

2 DIMM slot 2 (bank B) 21 SATA connector 6 (optical drive)*

3 DIMM slot 3 (bank C) 22 Reserved

4 DIMM slot 4 (bank D) 23 Reserved

5 Processor socket 24 SATA connector 5 (optical drive)*

6 Reserved 25 Internal USB option connector

7 System power connector 26 Reserved

8 Processor power connector 27 SATA connector 3 (hard drive)

9 Fan 1 connector 28 SATA connector 1 (hard drive)

10 Fan 2 connector 29 Parallel option connector

11 Fan 3 connector 30 Serial option connector

12 Front USB cable connector 31 Reserved

13 SATA connector 2 (hard drive) 32 PCI Express expansion slot 4

14 Front panel LED connector 33 PCI Express expansion slot 5**

15 NMI jumper 34 R served

16 Reserved 35 Reserved

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System Board Components and LEDs

17 System maintenance switch 36 Reserved

18 Fan 4 connector 37 Dedicated iLO2 optional module connector

19 System battery — —

* The serve supports one optical drive that can be connected to either SATA connector 5 or SATA connector 6.

** x8 PCI Express cards are supported, but will run at x1 speeds.

System Board LEDs

Figure 1-8 shows the system board LEDs.

Figure 1-8 System Board LEDs

Chapter 1 Introducing the Cisco MXE 3000

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Table 1-5 describes the system board LED functions.

Ta b l e 1-5 System Board LEDs

LED Color State Description

1 Processor error Amber On A multibit error has occurred.

- Off No activity exists.

2 PMM failure Amber On PPM has failed.

- Off Normal.

3 Fan 1 failure Amber On Fan 1 has failed or is missing.

- Off Normal.

4 Fan 2 failure Amber On Fan 2 has failed or is missing.

- Off Normal.

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Table 1-5 System Board LEDs (continued)

LED Color State Description

5 Fan 3 failure Amber On Fan 3 has failed or is missing.

6 PCI fan failure Amber On PCI fan has failed or is missing.

7 Overtemperature Amber On System has reached a cautionary or

8 DIMM 4 failure Amber On DIMM has failed or is missing.

9 DIMM 3 failure Amber On DIMM has failed or is missing.

10 DIMM 2 failure Amber On DIMM has failed or is missing.

11 DIMM 1 failure Amber On DIMM has failed or is missing.

12 Reserved - - -

System Board Components and LEDs

- Off Normal.

critical temperature level.

- Off Normal.

System Maintenance Switch

Table 1-6 describes the functions associated with each switch on the system maintenance switch (see

Item 17 of Figure 1-7).

Ta b l e 1-6 System Maintenance Switch

Position Default Function

S1 Off • Off = iLO 2 security is enabled

S2 Off • Off = Normal operation

S3 Off Reserved

S4 Off Reserved

S5 Off • Off = Power-on password enabled

S6 Off • Off = Normal operation

S7 Off Reserved

S8 Off Reserved

• On = iLO 2 security is disabled

• On = RBSU will not commit any configuration changes*

• On = Power-on password disabled*

• On = BIOS will clear CMOS and NVRAM*

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+ 43 hidden pages

Cisco 3000 User Manual

CONTENTS

Preface

Introducing the Cisco MXE 3000

Supported Products

Hardware Features

Front Panel Components and LEDs

Back Panel Components and LEDs

Location of Ports and Connectors

Ethernet Port Connectors

System Board Components and LEDs

Serial Port Connector

System Board Components

System Board LEDs

System Maintenance Switch