There are special terms applicable to your hardware warranty and various services that you can use during the warranty period.
Your formal Warranty Statement, including the warranty applicable to Cisco software, is included on the CD that accompanies
your Cisco product. Follow these steps to access and download the Cisco Information Packet and your warranty document from
the CD or from Cisco.com.
The Warranties and License Agreements page appears.
2. To re a d t h e Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number 78-5235-02F0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document
Format (PDF).
NoteYou must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe’s
website: http://www.adobe.com
3. To read translated and localized warranty information about your product, follow these steps:
a. Enter this part number in the Warranty Document Number field:
78-10747-01C0
b. Select the language in which you would like to view the document.
c. Click Go.
The Cisco warranty page appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document
Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
One (1) Year
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after
receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your
Cisco Sales and Service Representative.
2
Complete the information below, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
2 Overview
This document describes the steps for installing the Cisco 1801, Cisco 1802, and Cisco 1803 integrated services routers. The
Cisco 1801, Cisco 1802, and Cisco 1803 routers are fixed-configuration routers. They each include an integrated 8-port
10/100-Mbps Ethernet switch, one onboard Fast Ethernet WAN port, and optional 802.11a/b/g wireless LAN support. The
switch ports and the onboard 10/100-Mbps Ethernet ports support 802.1Q virtual LAN (VLAN) encapsulation and enable you
to configure demilitarized zones (DMZs), using VLANs and Cisco IOS firewall features. The switch ports are also optionally
upgradable to include inline power support for IP phones.
For WAN connectivity, the Cisco 1801 router has an ADSL over POTS port, the Cisco 1802 router has an ADSL over ISDN
port, and the Cisco 1803 has a 4-wire G.SHDSL port. The Cisco 1801, Cisco 1802, and Cisco 1803 routers provide secure
Internet connectivity and dial backup through an ISDN S/T port if your primary connection fails.
Additional information on these routers can be found on Cisco.com.
Product Serial Number Location
The serial number label for Cisco 1801, Cisco 1802, and Cisco 1803 routers is located on the rear of the chassis, to the right of
the power switch. You need this serial number when calling Cisco for technical support. To see specifically where the serial label
is on your router, go to the following link:
http://tools.cisco.com/Support/CPI/index.do
3 Unpacking the Box
When you unpack the box containing your Cisco 1801, Cisco 1802, or Cisco 1803 router, you should find the items shown in
Figure 1.
NoteThe Cisco 1801, Cisco 1802, and Cisco 1803 routers have a wireless upgradable option. If this option is chosen, an
antenna kit should have been shipped with your router in addition to the items listed in Figure 1.
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Figure 1Items Included with the Cisco 1801, Cisco 1802, and Cisco 1803 Integrated Services Router
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4
2
5
Quick Start
Guide
3
CD-ROM
Documentation
6
Other
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1Cisco 1801, Cisco 1802, or Cisco 1803 router4PoE power supply and cable (optional)
2Power cable5DB-9 to DB-25 adapter
3Console cable (light blue, RJ-45 to DB-9)6Product documentation
The shipment should include the following items:
• One Cisco 1801, Cisco 1802, or Cisco 1803 router
• One blue RJ-45-to-DB-9 console cable
• One DB-9-to-DB-25 adapter
• One black power supply cord
• One Power over Ethernet (PoE) power supply, if the router was purchased with the PoE option
• Product documentation
• One CD-ROM containing Cisco Router and Security Device Manager (SDM)
• One antenna kit (optional)
Items You Need to Provide
Depending on your network environment, you may need to provide some of the following items so that you can install the
router:
• An ADSL or G.SHDSL cable to connect the router to the service provider
• Straight-through Ethernet cables (RJ-45-to-RJ-45) to connect the router to an Ethernet hub or switch, or to a computer with
a network interface card (NIC)
• Server or other computer with a NIC or other networked device (such as a hub or a switch) to connect to the integrated
8-port 10/100-Mbps Ethernet switch
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4 Connecting the Router
Figure 2 shows a typical installation of the Cisco 1801, Cisco 1802, or Cisco 1803 router.
Figure 2Typical Installation of a Cisco 1801, Cisco 1802, or Cisco 1803 Router
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4
5
2
Internet
Service
Provider
Ethernet Hub
Follow these steps to connect the router to the power supply, your local network, and your service provider network:
Step 1Connect power to the router as shown in Figure 2:
a. Connect the separate power cord to the power socket on the back panel of the router.
b. Connect the other end of the separate power cord to a power outlet.
NoteIf you have a router with the PoE option, you must connect the PoE power supply to the PoE socket on the
back of the router, connect the female end of the PoE power cable to the PoE power supply, and connect the
male end of the PoE power cable to a power outlet.
c. Turn on the router by pressing the power switch to the on ( | ) position.
d. Confirm that the router has power by checking that the SYS OK LED on the front panel is on.
Step 2To connect the router to your network, connect one end of an Ethernet cable (RJ-45) to an Ethernet switch port
(FE 1–FE 8), and connect the other end of the cable to a port on a hub or switch, as shown in Figure 2.
NoteThe example in Figure 2 shows connectivity to a hub. The router Ethernet switch ports can be connected to
another networked device, such as a switch or computer with a network interface card (NIC). If you are
connecting the switch port on the router to another switch, use a crossover cable. If you are connecting a
computer to the switch port on the router, it will take about 30 seconds for connectivity to be established.
1
Power Supply
121547
Step 3To connect the router to an xDSL line, connect either an ADSL cable to the ADSL port or a G.SHDSL cable to the
G.SHDSL port, and connect the other end of the cable to your xDSL line as shown in Figure 2.
See the “Connecting DSL WAN Interface Cards to a Network” chapter in the Cisco Interface Cards Hardware
Installation Guide for more information about cabling the xDSL port. This document is located at this URL:
Step 4To use Cisco Router and Security Device Manager (SDM) to configure your router, you must connect a PC to the first
Ethernet switch port. Connect one end of an Ethernet cable to one of the Ethernet switch ports (FE 1–FE 8), and connect
the other end to the Ethernet port on your PC.
CautionAlways connect the Ethernet cable to an Ethernet port on the router. Accidentally connecting the cable to the wrong
port can damage your router.
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Step 5(Optional) The Cisco 1801, Cisco 1802, and Cisco 1803 routers support a 144-kbps dialup connection to your service
provider network through their ISDN S/T port. These connections can serve as a backup to your service provider if your
primary connection goes down. To make a backup connection to your service provider network, connect one end of a
straight-through RJ-11 cable to the ISDN S/T port on the router, as shown in Figure 2, and connect the other end of
the cable to your telephone wall jack.
NoteTo configure your router for a backup dialup connection, you must use the Cisco IOS command-line
interface (CLI). For more information, see the Cisco 1800 Series Integrated Services Routers (Fixed) Software Configuration Guide.
5 Connecting Antennas to the Router RP-TNC Connectors
If your router has the wireless LAN option, connect the antennas by screwing the antenna connectors in a clockwise direction
onto the reverse-polarity threaded Neill-Concelman (RP-TNC) connectors on the back panel of the router. Figure 3 shows an
example of how to connect the swivel-mount dipole antennas to the router.
NoteThe location and position of your router’s antennas are crucial to effective wireless connectivity. For more information
about the antennas compatible with the Cisco 1801, Cisco 1802, and Cisco 1803 routers, see the online documents
located at the following URL:
For information about configuring the wireless LAN functionality of your router, see the Cisco Access Router Wireless
Configuration Guide at the following URL: