Cisco Systems 1040 User Manual 2

Quick Start

Quick Start Guide for Cisco 1040 Sensor

1 Overview

2 Preparing to Connect Your Cisco 1040

3 Connecting Your Cisco 1040

4 Using Your Cisco 1040

5 Where to Go Next

6 Related Documentation

7 Technical Specifications

8 Regulatory Compliance and Safety Information for Your Cisco 1040

9 Obtaining Documentation

10 Documentation Feedback

11 Cisco Product Security Overview

12 Product Alerts and Field Notices

13 Obtaining Technical Assistance

14 Obtaining Additional Publications and Information

1 Overview

This guide is designed to help you quickly set up and use your Cisco 1040 Sensor (Cisco 1040). A Cisco 1040 is a shelf-top unit that connects to the network and obtains Power over Ethernet (PoE) through a Cisco Catalyst switch. It is easy to connect your Cisco 1040. These sections explain what a Cisco 1040 does and how it fits in with products in the Cisco Unified Communications Management Suite:

• Cisco 1040s and Cisco Unified Service Monitor, page 2

• Cisco 1040s and Cisco Unified Operations Manager, page 2

Cisco 1040s and Cisco Unified Service Monitor

Cisco 1040s listen to Real-Time Transport Protocol (RTP) voice traffic on a Switch Port Analyzer (SPAN) port that you must configure to mirror voice traffic on phone ports or voice VLANs. Cisco 1040 calculates Mean Opinion Scores (MOS) and sends data at 60-second intervals to Cisco Unified Service Monitor (Service Monitor), a product from the Cisco Unified Communications Management Suite.

Service Monitor examines the MOS value and compares it against a user-specified threshold value for the codec in use on the call. When MOS drops below the threshold, Service Monitor generates SNMP traps and sends them to up to four recipients. A single Service Monitor can receive and analyze MOS data from multiple Cisco 1040s. If you have more than one Service Monitor, you can configure Cisco 1040s to fail over to a secondary service monitor. For more information, see User Guide for Cisco Unified Service Monitor.

Cisco 1040s and Cisco Unified Operations Manager

You can use Cisco Unified Operations Manager (Operations Manager) to further analyze, display, and act on the traps that Cisco 1040 generates. When configured as a trap recipient from Service Monitor, Operations Manager generates service quality events, displays and tracks these events on a real-time dashboard, and displays and stores event history. You can configure additional event settings on Operations Manager that alert you to low MOS and to the occurrence of many service quality events during a period of time. In addition, you can configure Operations Manager to send notifications by e-mail, SNMP trap, and syslog message.

2 Preparing to Connect Your Cisco 1040

This section describes tasks that you must perform the first time you set up your network to support Cisco 1040 operations. If you have not already completed the following tasks, it is advisable to complete them so that your Cisco 1040 becomes fully operational minutes after you connect it.

Install and Configure Cisco Unified Service Monitor

Instructions for completing these tasks are available in User Guide for Cisco Unified Service Monitor and in Service Monitor online help. Using Service Monitor, perform the following tasks:

• Set up Service Monitor. Among other parameters, you will specify a TFTP server.

• Edit configuration files for Cisco 1040s.

Configure DHCP Server Option 150

Configure your DHCP server so that option 150 returns the IP address for the TFTP server and provides an IP address, subnet mask, default gateway, and, optionally, a DNS server for a Cisco 1040.

If you would like to configure a Cisco router as a DHCP server, see the following URL.

http://www.cisco.com/en/US/tech/tk648/tk361/technologies_tech_note09186a0080114aee.shtml

(Optional) Configure DNS

If you are using DNS in your network, configure DNS entries for Cisco 1040s.

3 Connecting Your Cisco 1040

Note Be sure to read the “Regulatory Compliance and Safety Information for Your Cisco 1040”

section on page 13 before connecting your Cisco 1040.

Figure 1 shows the connections and indicators on the front panel of your Cisco 1040.

Figure 1 Cisco 1040 Cable Connections—Front Panel

10/100-1 10/100-2

10/100-1—Fast Ethernet port, standard RJ45 for connecting to the network and obtaining

2 3

POWER

Status indicator light—See Understanding the Status Indicator Light, page 7.

inline power.

This port supports IEEE 802.3af standard PoE.

Note This port does not support Cisco

prestandard PoE.

10/100-2—Fast Ethernet port, standard RJ45

—

— for connecting to a SPAN or Remote SPAN (RSPAN) destination port.

Figure 2 shows the connection on the rear panel of your Cisco 1040 for an external, separately certified AC/DC power supply, for use if IEEE 802.3af-compliant PoE is not available. See Cable

Specifications, page 12.

141283

Figure 2 Cisco 1040 Cable Connections—Rear Panel

POWER

DC 5V 2.5A

141284

Cisco 1040 Port Usage

This section provides a list of ports used by the Cisco 1040, for your reference.

Table 1 Cisco 1040 Port Usage

Protocol Port Number Service Name

UDP 53 DNS

UDP 67 and 68 DHCP

UDP 69 TFTP—Cisco 1040 uses TFTP to get a configuration file and

binary image file.

UDP 5666 Syslog—Cisco 1040 sends syslog messages to Service Monitor.

TCP 2000 SCCP—Cisco 1040 uses SCCP to communicate with Service

Monitor.

TCP 80 http—Cisco 1040 has a web-based user interface to view its

configuration

Selecting and Configuring a Cisco Catalyst Switch

To connect the Cisco 1040, you need a Cisco Catalyst switch with the following:

• A port that supports IEEE 802.3af standard Power over Ethernet (PoE).

• A port that is configured as a SPAN or RSPAN destination port for:

–

Ports to which phones are connected

–

VLANs

For information about configuring SPAN and RSPAN on Cisco Catalyst switches and modules, see the following URL.

http://www.cisco.com/en/US/products/hw/switches/ps708/products_tech_note09186a008015c612. shtml

Connecting the Cisco 1040 to the Cisco Catalyst Switch

Before you begin this procedure, see the regulatory compliance and safety information Statement 1001—Work During Lightning Activity, page 23.

Step 1 Place the Cisco 1040 on top of the appropriate Cisco Catalyst switch.

Note The minimum height necessary to install the Cisco 1040 is 5.08 cm (2 in.). The

installation of the unit should not restrict the airflow around the device. When operating the unit, ensure that no objects are placed on top of the unit.

Step 2 Connect a Category 5 straight-through cable from 10/100-1 (Fast Ethernet port 1) on the

Cisco 1040 to a port that supports IEEE 802.3af standard PoE on the Cisco Catalyst switch.

Step 3 Connect a Category 5 straight-through cable from 10/100-2 (Fast Ethernet port 2) on the

Cisco 1040 to a port that you have configured as a SPAN (or RSPAN) destination port on the Cisco Catalyst switch.

Note Verify that this port on the switch is set up to mirror a VLAN or switch ports to which

phones are connected.

A startup process begins on the Cisco 1040. The status indicator on the front of the Cisco 1040 should flash amber, turn yellow, and then turn green. For more information, see Understanding the Status Indicator Light, page 7.

4 Using Your Cisco 1040

After you have successfully connected your Cisco 1040, use Service Monitor to manage and configure it. For example, you will use Service Monitor to specify the TFTP server to use, update configuration files, set the time, and reset Cisco 1040s.

This section describes information that you can obtain directly from a Cisco 1040:

• Understanding the Status Indicator Light, page 7

• Using the Cisco 1040 Web Interface, page 8

Note Information obtained directly from a Cisco 1040 is also available in another form from

Service Monitor. Service Monitor displays the status of Cisco 1040s.

Understanding the Status Indicator Light

The status indicator light on the front panel of a Cisco 1040 indicates what the Cisco 1040 is currently doing. The following table lists the conditions that the status indicator light can be in and places the conditions in startup sequence order.

Startup Sequence Number Status Indicator Light Cisco 1040 Condition

1 Orange solid Initial state

2 Yellow and flashing Obtained power from the switch and is doing one of the

following:

1. Obtaining an IP address using DHCP.

2. Accessing the TFTP server.

3. Requesting the configuration file and the binary

image file.

3 Yellow solid Registering to a service monitor.

4 Green solid or green and

flashing

Note If unable to register, the Cisco 1040 returns to

startup sequence number 2.

Registered to a service monitor:

• Green solid—Registered to the primary service

monitor.

• Green and flashing—Registered to a secondary

service monitor. When the primary service monitor is available again, Cisco 1040 registers with it again and the status indicator light turns green solid.

Using the Cisco 1040 Web Interface

You can open a web interface to view information stored on a Cisco 1040 as follows.

Step 1 In your browser, enter http://<IP address or DNS name> where IP address is the address of

your Cisco 1040 and DNS name is the DNS name for the Cisco 1040. For example:

http://Cisco-1040-sj

The Device Information window displays the following information:

• ID—Cisco 1040 ID.

• MAC Address—Cisco 1040 MAC address.

• Time stamp—Current time on the Cisco 1040.

• Status—Status of the Cisco 1040; one of the following:

–

operational—Cisco 1040 is receiving RTP streams, analyzing the data, and sending syslog messages when required.

–

not communicating with receiver—The Service Monitor is unreachable.

• Current Service Monitor—IP address or DNS name of the service monitor to which the

Cisco 1040 is registered; this could be the primary or secondary service monitor.

• TFTP IP Address—IP address of the TFTP server from which the Cisco 1040 obtains a

configuration file and binary image file.

• Switch IP Address—Switch that this Cisco 1040 is connected to.

• Switch Port—Switch port that this Cisco 1040 is connected to.

• Software Version—Name of the binary image file installed on the Cisco 1040.

• Last Updated—The last time that the configuration for the Cisco 1040 was updated.

Step 2 To view the contents of the configuration file on the TFTP server for this Cisco 1040, enter

http://<IP address or DNS name>/Communication where IP address is the address of your Cisco 1040 and DNS name is the DNS name for the Cisco 1040. For example:

http://Cisco-1040-sj/Communication

The Communication Log File window displays the following information, which is stored in the configuration file on the TFTP server:

• Receiver—IP address or DNS name of each Service Monitor defined in the configuration

file—primary or secondary—separated by semicolons.

• ID—ID of the Cisco 1040 that uses this configuration file.

• Image—Name of the binary image file that the Cisco 1040 should download and run

from the TFTP server.

• Last Updated—The last time that this configuration file was updated on the Service

Monitor system.

• CDPGlobalRunState—States whether CDP is enabled (true) or disabled (false).

• SyslogPort—States the port protocol (UDP) and port number used for sending syslogs to

Service Monitor.

• SkinnyPort—States the port protocol (TCP) and port number used to communicate with

Service Monitor.

5 Where to Go Next

After you have performed first time installation tasks and connected a Cisco 1040, Cisco 1040 starts listening to RTP traffic and sending MOS data to Service Monitor. For more information, see the following User Guides for Cisco Unified Communications Management Suite applications:

• User Guide for Cisco Unified Service Monitor

• User Guide for Cisco Unified Operations Manager

You can access these documents:

• In PDF in the Documentation directory on the respective product CD-ROM.

• In HTML and PDF on Cisco.com.

From Cisco.com:

a. Enter the URL,

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/index.htm

b. Select the appropriate application. c. Select appropriate application version. d. Select User Guide.

• From the CiscoWorks Online help: a. From the CiscoWorks Homepage, click Help. b. Select the appropriate Cisco Unified Communications Management Suite application.

6 Related Documentation

Note Although every effort has been made to validate the accuracy of the information in the printed

and electronic documentation, updates are sometimes necessary. Any changes to the original publications are reflected on Cisco.com, where you will find the most up-to-date documentation.

For information about configuring SPAN and RSPAN ports on Cisco Catalyst switches, see the software configuration guide for the appropriate switch model and Cisco IOS version. Use this procedure to locate software configuration guides for Cisco Catalyst switches.

Step 1 Log into Cisco.com at http://www.cisco.com. Step 2 Select Technical Support & Documentation > Documentation. Step 3 Select Switches. Step 4 Select the appropriate model Cisco Catalyst switch. Step 5 Select Configuration Guides. Step 6 Select the software configuration guide for the Cisco Catalyst switch model and Cisco IOS

version that is running on the switch.

For information about installing, troubleshooting, and using the applications related to Cisco 1040 see Table 2.

Note To view documents in Adobe Portable Document Format (PDF), Adobe Acrobat 4.0 or later

is required. To view documents on Cisco.com, log on to your Cisco.com home page, then enter the URL, http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/index.htm.

Table 2 Related Documentation

To learn more about... See this document

The known product bugs (DDTS)

Performing a typical or custom installation

Features, tasks, and troubleshooting

1. From the Service Monitor Homepage, click Help.

Release Notes for Cisco Unified Service Monitor

Release Notes for Cisco Unified Operations Manager

Quick Start Guide for Cisco Unified Service Monitor

Installation Guide for Cisco Unified Operations Manager (Includes Service Monitor)

User Guide for Cisco Unified Service Monitor

User Guide for Cisco Unified Operations Manager

On the In the product package?

No Yes Yes Yes No

No No

No Yes Yes Yes No

No No Yes Yes No

No Yes Yes Ye s Yes

No No Yes Yes No

On the product CD?

On Cisco.com?

Cisco

Doc.

DVD?

In the online help?

7 Technical Specifications

These sections describe the technical specifications for Cisco 1040:

• Physical and Operating Environment Specifications, page 12

• Cable Specifications, page 12

• Network Port Pinouts, page 12

Physical and Operating Environment Specifications

Specification Value or Range

Operating temperature 0° to 40°C (32° to 104°F)

Operating relative humidity 10% to 90% (non-condensing)

Height 3.8 cm (1.5 in.)

Width 24.1 cm (9.5 in.)

Depth 20.3 cm (8 in.)

Weight .5kg (1.0 lb.)

Power 2.5A, 5vDC

Cables Two (2) Category 5 cables

Cable Specifications

• RJ-45 jack for the LAN 10/100BaseT connection (10/100-1)

• RJ-45 jack for the second LAN 10/100BaseT compliant connection (10/100-2)

Caution External AC/DC Power Supply Specification: You must use a separately certified

AC-to-DC Power Supply. This Power Supply must be rated: 5vDC 2.5A certified and marked: Limited Power Source (or L.P.S.).

Network Port Pinouts

Pin Number Function

1 DSR/RI—Data set ready/ring indicator

2 DCD—Data carrier detect

3 DTR—Data terminal ready

4 SGND—Signal Ground

5 RD—Receive Data

6 TD—Transmit Data

Pin Number Function

7 CTS—Clear to send

8 RTS—Request to send

8 Regulatory Compliance and Safety Information for Your

Cisco 1040

Caution If the Cisco 1040 is used in a manner not specified by Cisco, the protection provided in

the equipment might be impaired.

Caution Inline power circuits provide current through the communication cable. Use the

Cisco-provided cable or a minimum 24 AWG communication cable (for example, CAT 5, 24 AWG).

Caution The Cisco 1040 has no operator-serviceable parts inside.

Regulatory compliance and safety information for Cisco 1040 includes the following sections:

• Warning Definition—Statement 1071, page 14

• Translated Warnings, page 21

• European Directives, page 40

• Regulatory Standards Compliance, page 42

• EMC Environmental Conditions for Products Installed in the European Union, page 43

• EMC Class B Notices and Warnings, page 43

Warning Definition—Statement 1071

Warning

Waarschuwing

Varoitus

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

SAVE THESE INSTRUCTIONS

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

Statement 1071

SÄILYTÄ NÄMÄ OHJEET

Attention

Warnung

Avvertenza

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

Advarsel

Aviso

¡Advertencia!

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

+ 36 hidden pages