Cisco Systems 102056 Installation Guide

Draft 1A - CISCO CONFIDENTIAL

Cisco Aironet 1240AG Series Access Point Hardware Installation Guide

May 2005
Corporate Headquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
Fax: 408 526-4100
Text Part Number: OL-7293-01
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Pac k et , PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)
Cisco Aironet 1240AG Series Access Point Hardware Installation Guide
Copyright © 2005 Cisco Systems, Inc. All rights reserved.
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Preface i
Audience i
Purpose i
Organization i
Conventions ii
Related Publications iv
Obtaining Documentation iv
Cisco.com iv Documentation CD-ROM v Ordering Documentation v Documentation Feedback v
Obtaining Technical Assistance vi
Cisco.com vi Technical Assistance Center vi
Locating the Product Serial Number vii Cisco TAC Website viii Cisco TAC Escalation Center viii

CONTENTS

CHAPTER
Obtaining Additional Publications and Information viii
1 Overview 1-1
Hardware Features 1-2
Network Configuration Examples 1-8
Root Unit on a Wired LAN 1-8 Repeater Unit that Extends Wireless Range 1-9 Central Unit in an All-Wireless Network 1-10
Dual-Radio Operation 1-4 Antennas Supported 1-4 Ethernet Port 1-4 Console Port 1-4 LEDs 1-5 Power Sources 1-5 UL 2043 Certification 1-6 Anti-Theft Features 1-6
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CHAPTER
2 Installing the Access Point 2-1
Safety Information 2-2
FCC Safety Compliance Statement 2-2 General Safety Guidelines 2-2
Warnings 2-2
Unpacking the Access Point 2-3
Package Contents 2-3
Basic Installation Guidelines 2-3
Before Beginning the Installation 2-4
Access Point Layout and Connectors 2-4
Installation Summary 2-5
Mounting Overview 2-6
Mounting on a Horizontal or Vertical Surface 2-7
Mounting Below a Suspended Ceiling 2-8
Mounting Above a Suspended Ceiling 2-9
Mounting Access Point on a Desktop or Shelf 2-11
Connecting the Ethernet and Power Cables 2-12
Connecting to an Ethernet Network with an Inline Power Source 2-13 Connecting to an Ethernet Network with Local Power 2-14
CHAPTER
Powering Up the Access Point 2-14
Cable Security Bracket 2-15
Removing the Cable Security Bracket 2-15
Attaching the Access Point to the Mounting Plate 2-16
Securing the Access Point 2-17
Using a Security Cable 2-17
Securing the Access Point to the Mounting Plate 2-17
3 Configuring the Access Point for the First Time 3-1
Before You Start 3-2
Resetting the Access Point to Default Settings 3-2
Using the Mode Button 3-2 Using the Web-Browser Interface 3-2 Default IP Address Behavior 3-3
Obtaining and Assigning an IP Address 3-3
Connecting to the Access Point Locally 3-4
Assigning Basic Settings 3-5
Default Settings on the Express Setup Page 3-8
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Enabling the Radio Interfaces 3-8
Configuring Basic Security Settings 3-9
Configuring Basic Security Settings 3-10 Understanding Express Security Settings 3-11
Using VLANs 3-11 Express Security Types 3-11 Express Security Limitations 3-12 Using the Express Security Page 3-13
Finding the IP Address Using the CLI 3-13
Assigning an IP Address Using the CLI 3-14
Using a Telnet Session to Access the CLI 3-14
Contents
CHAPTER
CHAPTER
4 Using the Web-Browser Interface 4-1
Using the Web-Browser Interface for the First Time 4-2
Using the Management Pages in the Web-Browser Interface 4-2
Using Action Buttons 4-3 Character Restrictions in Entry Fields 4-5
Using Online Help 4-5
5 Using the Command-Line Interface 5-1
Cisco IOS Command Modes 5-2
Getting Help 5-3
Abbreviating Commands 5-3
Using no and default Forms of Commands 5-4
Understanding CLI Messages 5-4
Using Command History 5-4
Changing the Command History Buffer Size 5-5 Recalling Commands 5-5 Disabling the Command History Feature 5-5
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Using Editing Features 5-6
Enabling and Disabling Editing Features 5-6 Editing Commands with Keystrokes 5-6 Editing Command Lines That Wrap 5-7
Searching and Filtering Output of show and more Commands 5-8
Accessing the CLI 5-9
Opening the CLI with Telnet 5-9 Opening the CLI with Secure Shell 5-9
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CHAPTER
6 Troubleshooting 6-1
Checking the Access Point LEDs 6-2
Checking Basic Settings 6-4
Default IP Address Behavior 6-4 Enabling the Radio Interfaces 6-5 SSID 6-5 WEP Keys 6-5 Security Settings 6-5
Low Power Condition 6-6
Intelligent Power Management 6-7
Inline Power Status Messages 6-7
Configuring Power Using the CLI 6-9
Issuing the Cisco IOS Command Using the CLI 6-10
Configuring the Access Point System Power Settings Using a Browser 6-11
Running the Carrier Busy Test 6-13
Running the Ping Test 6-14
Resetting to the Default Configuration 6-14
Using the MODE Button 6-15 Using the Web Browser Interface 6-15
APPENDIX
APPENDIX
Reloading the Access Point Image 6-16
Using the MODE Button 6-16 Web Browser Interface 6-17
Browser HTTP Interface 6-17 Browser TFTP Interface 6-18
Obtaining the Access Point Image File 6-19
Obtaining the TFTP Server Software 6-19
A Translated Safety Warnings A-1
Statement 245B—Explosive Device Proximity Warning A-2
Statement 332—Antenna Installation Warning A-3
Statement 353—Power Source Warning A-3
Statement 1001—Work During Lightning Activity Warning A-5
Statement 1004—Installation Instructions Warning A-6
Statement 1005—Circuit Breaker (20A) Warning A-7
B Declarations of Conformity and Regulatory Information B-1
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Manufacturers Federal Communication Commission Declaration of Conformity Statement B-2
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Department of Communications—Canada B-3
Canadian Compliance Statement B-3
European Community, Switzerland, Norway, Iceland, and Liechtenstein B-3
Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC B-4
Declaration of Conformity for RF Exposure B-5
Guidelines for Operating Cisco Aironet Access Points in Japan B-6
Japanese Translation B-6 English Translation B-6
Declaration of Conformity Statements B-7
Declaration of Conformity Statements for European Union Countries B-7
Contents
APPENDIX
APPENDIX
APPENDIX
G
LOSSARY
I
NDEX
C Access Point Specifications C-1
D Channels and Power Levels D-1
Channels and Maximum Power Levels D-2
IEEE 802.11b/g (2.4-GHz Band) D-2 IEEE 802.11a (5-GHz Band) D-3
Maximum Power Levels in Some Regulatory Domains with External Antennas D-5
E Console Cable Pinouts E-1
Overview E-2
Console Port Signals and Pinouts E-2
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Audience

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Preface

This guide is for the networking professional who installs and manages the Cisco Aironet 1240AG Series Access Point, hereafter referred to as the access point. To use this guide, you should have experience working with Cisco IOS software and be familiar with the concepts and terminology of wireless local area networks.

Purpose

This guide provides the information you need to install and configure basic settings for your access point. For information on using Cisco IOS commands to configure your access point, refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points. For detailed information about these Cisco IOS commands, refer to the Cisco IOS Command Reference for Cisco Aironet Access Points and Bridges for this release. For information about the standard Cisco IOS Release 12.3 commands, refer to the Cisco IOS documentation set available from the Cisco.com home page at Service and Support > Technical Documents. On the Cisco Product Documentation home page, select Release 12.3 from the Cisco IOS Software drop-down menu.
This guide also includes an overview of the access point web-based interface (APWI) but does not provide field-level descriptions of all the APWI windows nor does it provide the procedures for configuring all access point options from the APWI. For all APWI window descriptions, refer to the access point online help, which is available from the Help buttons on the APWI pages.

Organization

This guide is organized into these chapters:
Chapter 1, “Overview,” lists the software and hardware features of the access point and describes the
access point’s role in your network.
Chapter 2, “Installing the Access Point,” describes how to mount the access point on a desktop, wall, or
ceiling, how to connect Ethernet, serial, and power cables, and provides an installation summary, safety warnings, and general guidelines.
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Chapter 3, “Configuring the Access Point for the First Time,” describes how to configure basic settings
on a new access point.
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Conventions

Preface
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Chapter 4, “Using the Web-Browser Interface,” describes how to use the web-browser interface to
configure the access point.
Chapter 5, “Using the Command-Line Interface,” describes how to use the command-line interface
(CLI) to configure the access point.
Chapter 6, “Troubleshooting,” provides troubleshooting procedures for basic problems with the access
point.
Appendix A, “Translated Safety Warnings,” provides translations of the safety warnings that appear in
this publication.
Appendix B, “Declarations of Conformity and Regulatory Information,” provides declarations of
conformity and regulatory information for the access point.
Appendix C, “Access Point Specifications,” lists technical specifications for the access point.
Appendix D, “Channels and Power Levels,” lists the access point radio channels and the maximum
power levels supported by the world’s regulatory domains.
Appendix E, “Console Cable Pinouts,” identifies the pinouts for the serial console cable that connects
to the access point’s serial console port.
Conventions
This publication uses these conventions to convey instructions and information:
Command descriptions use these conventions:
Interactive examples use these conventions:
Notes, cautions, and timesavers use these conventions and symbols:
Tip Means the following will help you solve a problem. The tips information might not be troubleshooting
or even an action, but could be useful information.
Commands and keywords are in boldface text.
Arguments for which you supply values are in italic.
Square brackets ([ ]) mean optional elements.
Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative elements.
Braces and vertical bars within square brackets ([{ | }]) mean a required choice within an optional
element.
Terminal sessions and system displays are in screen font.
Information you enter is in boldface screen font.
Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in
this manual.
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Conventions
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Caution Means reader be careful. In this situation, you might do something that could result equipment damage
or loss of data.
Warning
Waarschuwing
Varoitus
Attention
Warnung
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. (To see translations of the warnings that appear in this publication, refer to the appendix “Translated Safety Warnings.”)
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico’s en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. (Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het aanhangsel “Translated Safety Warnings” (Vertalingen van veiligheidsvoorschriften) raadplegen.)
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. (Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä "Translated Safety Warnings" (käännetyt turvallisuutta koskevat varoitukset).)
Ce symbole d’avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures. Avant d’accéder à cet équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures courantes de prévention des accidents. Pour obtenir les traductions des mises en garde figurant dans cette publication, veuillez consulter l’annexe intitulée « Translated Safety Warnings » (Traduction des avis de sécurité).
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. (Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Anhang mit dem Titel “Translated Safety Warnings” (Übersetzung der Warnhinweise).)
Avvertenza
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Advarsel
Questo simbolo di avvertenza indica un pericolo. Si è in una situazione che può causare infortuni. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nell’appendice, “Translated Safety Warnings” (Traduzione delle avvertenze di sicurezza).
Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du være oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. (Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i vedlegget "Translated Safety Warnings" [Oversatte sikkerhetsadvarsler].)
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Related Publications

Preface
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Aviso
¡Advertencia!
Varning!
Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos fisicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. (Para ver as traduções dos avisos que constam desta publicação, consulte o apêndice “Translated Safety Warnings” - “Traduções dos Avisos de Segurança”).
Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. (Para ver traducciones de las advertencias que aparecen en esta publicación, consultar el apéndice titulado “Translated Safety Warnings.”)
Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. (Se förklaringar av de varningar som förekommer i denna publikation i appendix "Translated Safety Warnings" [Översatta säkerhetsvarningar].)
Related Publications
These documents provide complete information about the access point:
Release Notes for Cisco Aironet 1240AG Series Access Point
Cisco IOS Command Reference for Cisco Aironet Access Points and Bridges
Cisco IOS Software Configuration Guide for Cisco Aironet Access Points
Click this link to browse to the Cisco Aironet documentation home page:
http://www.cisco.com/univercd/cc/td/doc/product/wireless/index.htm
To browse to the 1240AG series access point documentation, select Aironet 1240AG Series Wireless LAN Products > Cisco Aironet 1240AG Series Access Points.

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
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International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
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Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html
All users can order monthly or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
Obtaining Documentation
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.
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Obtaining Technical Assistance

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Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.
Cisco.com
Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these tasks:
Streamline business processes and improve productivity
Resolve technical issues with online support
Download and test software packages
Order Cisco learning materials and merchandise
Preface
Register for online skill assessment, training, and certification programs
To obtain customized information and service, you can self-register on Cisco.com at this URL:
http://tools.cisco.com/RPF/register/register.do
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The type of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.
We categorize Cisco TAC inquiries according to urgency:
Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,
product installation, or basic product configuration. There is little or no impact to your business operations.
Priority level 3 (P3)—Operational performance of the network is impaired, but most business
operations remain functional. You and Cisco are willing to commit resources during normal business hours to restore service to satisfactory levels.
Priority level 2 (P2)—Operation of an existing network is severely degraded, or significant aspects
of your business operations are negatively impacted by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Priority level 1 (P1)—An existing network is “down,” or there is a critical impact to your business
operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
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Locating the Product Serial Number
The access point serial number is on the bottom of the housing (refer to Figure 1).
Figure 1 Location of Serial Number Label ---- TBD ----
SN: AAANNNNXXXX
SN: AAANNNNXXXX
Obtaining Technical Assistance
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The access point serial number label contains the following information:
Model number, such as AIR-AP1240AG-x-k9
Serial number, such as VDF0636XXXX (11 alphanumeric digits)
MAC address, such as 00abc65094f3 (12 hexadecimal digits)
Location of manufacture, such as Made in Singapore
You need your product serial number when requesting support from the Cisco Technical Assistance Center.
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Obtaining Additional Publications and Information

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Cisco TAC Website
The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:
http://www.cisco.com/tac
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://tools.cisco.com/RPF/register/register.do
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully describe the situation and attach any necessary files.
Cisco TAC Escalation Center
Preface
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as
ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new
and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
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http://www.ciscopress.com
Cisco Aironet 1240AG Series Access Point Hardware Installation Guide
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Preface
Obtaining Additional Publications and Information
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Pack et magazine is the Cisco quarterly publication that provides the latest networking trends,
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Obtaining Additional Publications and Information
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Preface
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1

Overview

Cisco Aironet 1240AG Series Access Points combine mobility and flexibility with the enterprise-class features required by networking professionals. With a management system based on Cisco IOS software, the 1240AG series access point is a Wi-Fi certified, wireless LAN transceiver.
The access point contains two integrated radios: a 2.4-GHz radio (IEEE 802.11g) and a 5-GHz radio (IEEE 802.11a). You can configure the radios separately, using different settings on each.
The access point connects wireless and wired networks or is the center point of a stand-alone wireless network. In large installations, wireless users within radio range of an access point can roam throughout a facility while maintaining seamless, uninterrupted access to the network.
You can configure and monitor the access point using the command-line interface (CLI), the browser-based management system, Simple Network Management Protocol (SNMP), or Cisco Structured Wireless-Aware Network (SWAN).
This chapter provides information on the following topics:
Hardware Features, page 1-2
Network Configuration Examples, page 1-8
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Hardware Features

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Hardware Features
Key hardware features of the access point include:
Dual-radio operation (see page 1-4)
Ethernet port (see page 1-4)
Console port (see page 1-4)
LEDs, (see page 1-5)
Multiple power sources (see page 1-5)
UL 2043 certification (see page 1-6)
Anti-theft features (see page 1-6)
Refer to Appendix C, “Access Point Specifications,” for a list of access point specifications.
Figure 1-2 shows the access point with antennas.
Figure 1-1 Access Point With Antennas
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Figure 1-2 illustrates the 2.4-GHz connector end of the access point.
Figure 1-2 Access Point 2.4 GHz Connector End
1 2.4-GHz antenna connector (Left) 6 Console port (RJ-45) 2 Ethernet LED 7 Ethernet port (RJ-45) 3 Radio LED 8 48-VDC power port 4 Status LED 9 2.4-GHz antenna connector (right/primary) 5 Mode button
Figure 1-3 illustrates the 5-GHz connector end of the access point.
Figure 1-3 Access Point 5-GHz Connector End
1 Security key slot 3 5-GHz antenna connector (right/primary) 2 5-GHz antenna connector (left)
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Hardware Features
Dual-Radio Operation
The access point supports simultaneous radio operation using a 2.4-GHz 802.11g radio and a 5-GHz
802.11a radio. Each radio uses dual-diversity integrated antennas.
The 5-GHz radio incorporates an Unlicensed National Information Infrastructure (UNII) radio transceiver operating in the UNII 5-GHz frequency bands. The 802.11g radio is called Radio0 and the
802.11a radio is called Radio1.
Note In Cisco IOS Release 12.3(4)JA and later, the access point radios are disabled by default, and there is no
default SSID. You must create an SSID and enable the radios before the access point allows wireless associations from other devices.
Antennas Supported
Table 1-1 lists the supported access point antennas.
Table 1-1 Supported Antennas
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Ethernet Port
Gain
2.4-GHz Antennas
Diversity ceiling omnidirectional 2 Articulated omnidirectional 3.5
Articulated dipole 2.2 Diversity omnidirectional 4.5
Ceiling omnidirectional 5.2 Omnidirectional 6
Wall patch directional 6 Diversity patch directional 7
Mast mount omnidirectional 5.2 Patch directional 9.5
Diversity pillar omnidirectional 5.2
Diversity patch directional 6.5
Patch directional 9
Yagi directional 10
The auto-sensing Ethernet port (see Figure 1-2) accepts an RJ-45 connector, linking the access point to your 10BASE-T or 100BASE-T Ethernet LAN. The access point can receive power through the Ethernet cable from a power injector, switch, or power patch panel. The Ethernet MAC address is printed on the label on the back of the access point (refer to the “Locating the Product Serial Number” section on
page -vii).
(dBi) 5-GHz Antennas
Gain (dBi)
Console Port
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The serial console port provides access to the access point’s command-line interface (CLI) using a terminal emulator program. The port is located on the end of the unit (see Figure 1-2). Use an RJ-45 to DB-9 serial cable to connect your computer’s COM port to the access point’s serial console port. (Refer to Appendix E, “Console Cable Pinouts,” for a description of the console port pinouts.) Assign the following port settings to a terminal emulator to open the management system pages: 9600 baud, 8 data bits, No parity, 1 stop bit, and no flow control.
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Chapter 1 Overview
LEDs
Power Sources
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The access point has three LEDs (see Figure 1-2) to indicate Ethernet activity, radio activity, and status indications (refer to the “Checking the Access Point LEDs” section on page 6-2 for additional information).
The Status LED provides general operating status and error indications.
The Ethernet LED signals Ethernet traffic on the wired Ethernet LAN and provides Ethernet error
indications.
The Radio LED signals that wireless packets are being transmitted or received over the radio
interface and provides radio error indications.
The access point can receive power from an external power module or from inline power using the Ethernet cable. The access point supports the IEEE 802.3af inline power standard and Cisco CDP Power Negotiation. Using inline power, you do not need to run a power cord to the access point because power is supplied over the Ethernet cable.
Warning
Caution Be careful when handling the access point; the bottom plate might be hot.
This product must be connected to a Power over Ethernet (PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source.
Statement 353
The access point supports the following power sources:
Power module
Inline power:
Cisco Aironet Power Injector (AIR-PWRINJ3 or AIR-PWRINJ-FIB)
An inline power capable switch, such as the Cisco Catalyst 3550 PWR XL, 3560-48PS, 3570-48PS, 4500 with 802.3AF PoE module, or the 6500 with 802.3AF PoE module
Other inline power switches supporting the IEEE 802.3af inline power standard
Note Some switches and patch panels might not provide enough power to operate the access point with both
2.4-GHz and 5-GHz radios. At power-up, if the access point is unable to determine that the power source can supply sufficient power, the access point automatically deactivates both radios to prevent an over-current condition. The access point also activates a Status LED low power error indication and creates an error log entry (refer to the “Checking the Access Point LEDs” section on page 6-2 and the
“Low Power Condition” section on page 6-6).
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Hardware Features
UL 2043 Certification
The access point has adequate fire resistance and low smoke-producing characteristics suitable for operation in a building's environmental air space, such as above suspended ceilings, in accordance with Section 300-22(c) of the NEC, and with Sections 2-128, 12-010(3) and 12-100 of the Canadian Electrical Code, Part 1, C22.1.
Caution Only the fiber-optic power injector (AIR-PWRINJ-FIB) has been tested to UL 2043 for operation in a
building’s environmental air space; the AIR-PWRINJ3 power injector and the power module are not tested to UL 2043 and should not be placed in a building’s environmental air space, such as above suspended ceilings.
Anti-Theft Features
There are three methods of securing the access point:
Security cable keyhole—You can use the security cable slot (see Figure 1-3) to secure the access
Security hasp—When you mount the access point on a wall or ceiling using the mounting plate and
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point using a standard security cable, like those used on laptop computers (refer to the “Using a
Security Cable” section on page 2-17).
the security hasp, you can lock the access point to the plate with a padlock (see Figure 1-4). Compatible padlocks are Master Lock models 120T and 121T or equivalent.
Figure 1-4 Access Point with Mounting Plate and Security Hasp
1 Security hasp 2 Security padlock
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Cable security bracket—The cable security bracket (see Figure 1-5) attaches to the mounting plate
and covers the console port, Ethernet port, power port, and the mode button to prevent the installation or removal of the cables or the activation of the mode button. The cable security bracket is user removable prior to attaching the mounting plate to a ceiling or wall.
Figure 1-5 Access Point with Mounting Plate and Cable Security Bracket
1 Mounting plate 3 Access point 2 Cable security bracket
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Network Configuration Examples

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Network Configuration Examples
This section describes the access point’s role in three common wireless network configurations. The access point’s default configuration is as a root unit connected to a wired LAN or as the central unit in an all-wireless network. The repeater role requires a specific configuration.
Root Unit on a Wired LAN
An access point connected directly to a wired LAN provides a connection point for wireless users. If more than one access point is connected to the LAN, users can roam from one area of a facility to another without losing their connection to the network. Figure 1-6 shows access points acting as root units on a wired LAN.
Figure 1-6 Access Points as Root Units on a Wired LAN --- TBD ----
Access Point
(Root Unit)
Wired LAN
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Access Point (Root Unit)
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Repeater Unit that Extends Wireless Range
An access point can be configured as a stand-alone repeater to extend the range of your infrastructure or to overcome an obstacle that blocks radio communication. The repeater forwards traffic between wireless users and the wired LAN by sending packets to either another repeater or to an access point connected to the wired LAN. The data is sent through the route that provides the best performance for the client. Figure 1-7 shows an access point acting as a repeater. Consult the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for instructions on setting up an access point as a repeater.
Note Non-Cisco client devices might have difficulty communicating with repeater access points.
Figure 1-7 Access Point as Repeater --- TBD ----
Access Point
(Root Unit)
Network Configuration Examples
Wired LAN
Access Point (Repeater)
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Central Unit in an All-Wireless Network
In an all-wireless network, an access point acts as a stand-alone root unit. The access point is not attached to a wired LAN; it functions as a hub linking all stations together. The access point serves as the focal point for communications, increasing the communication range of wireless users. Figure 1-8 shows an access point in an all-wireless network.
Figure 1-8 Access Point as Central Unit in All-Wireless Network --- TBD ----
Access Point
(Root Unit)
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Installing the Access Point

This chapter describes the installation of the access point and includes these sections:
Safety Information, page 2-2
Warnings, page 2-2
Unpacking the Access Point, page 2-3
Basic Installation Guidelines, page 2-3
Before Beginning the Installation, page 2-4
Installation Summary, page 2-5
Mounting on a Horizontal or Vertical Surface, page 2-7
Mounting Below a Suspended Ceiling, page 2-8
Mounting Above a Suspended Ceiling, page 2-9
Securing the Access Point, page 2-17
Attaching the Access Point to the Mounting Plate, page 2-16
2
Connecting the Ethernet and Power Cables, page 2-12
Powering Up the Access Point, page 2-14
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Safety Information

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Safety Information
Follow the guidelines in this section to ensure proper operation and safe use of the access point.
FCC Safety Compliance Statement
The FCC with its action in ET Docket 96-8 has adopted a safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC certified equipment. When used with approved Cisco Aironet antennas, Cisco Aironet products meet the uncontrolled environmental limits found in OET-65 and ANSI C95.1, 1991. Proper installation of this radio according to the instructions found in this manual will result in user exposure that is substantially below the FCC recommended limits.
General Safety Guidelines
Do not hold any component containing a radio so that the antenna is very close to or touching any exposed parts of the body, especially the face or eyes, while transmitting.
Chapter 2 Installing the Access Point

Warnings

Warning
Warning
Warning
Warning
Warning
Translated versions of the following safety warnings are provided in Appendix A, “Translated Safety
Warnings.”
Read the installation instructions before you connect the system to its power source.
This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source.
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20A
Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use.
Statement 245B
In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 7.9 inches (20 cm) or more from the body of all persons.
Statement 353
Statement 1005
Statement 332
Statement 1004
2-2
Warning
Cisco Aironet 1240AG Series Access Point Hardware Installation Guide
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
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