Chrysler Pacifica 2018 Owner’s Manual

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OWNER’S MANUAL

Pacifica

VEHICLES SOLD IN CANADA

With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of
accidents.

Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non­drinking driver, call a cab, a friend, or use public trans­portation.

WARNING!

Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.

This manual illustrates and describes the operation of
features and equipment that are either standard or op­tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.

FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve­ments to its products without imposing any obligation
upon itself to install them on products previously manu­factured.

Copyright © 2018 FCA US LLC

SECTION PAGE

INTRODUCTION ...................................................................3

1

GRAPHICAL TABLE OF CONTENTS ......................................................7

2

GETTING TO KNOW YOUR VEHICLE ...................................................13

3

GETTING TO KNOW YOUR INSTRUMENT PANEL .........................................181

4

SAFETY ........................................................................213

5

TABLE OF CONTENTS

1
2
3
4
5

STARTINGANDOPERATING.........................................................305

6

INCASEOFEMERGENCY ...........................................................423

7

SERVICING AND MAINTENANCE .....................................................487

8

TECHNICAL SPECIFICATIONS ........................................................547

9

MULTIMEDIA ....................................................................559

10

CUSTOMER ASSISTANCE ............................................................671

11

INDEX..........................................................................677

12

6
7
8
9
10

11

12

INTRODUCTION

CONTENTS

䡵 INTRODUCTION .........................4

1

䡵 WARNINGS AND CAUTIONS ................5

䡵 HOW TO USE THIS MANUAL ...............5

▫ Essential Information ......................5

▫ Symbols ...............................5

䡵 VEHICLE MODIFICATIONS/ALTERATIONS .....5

4 INTRODUCTION

INTRODUCTION

Dear Customer,

Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl­ing, and high quality. This Owner’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte­nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda­tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu­larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.

This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own­er’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.

NOTE: After reviewing the Owner’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.

When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni­cians and genuine MOPAR® parts, and cares about your
satisfaction.

HOW TO USE THIS MANUAL
Essential Information

Consult the Table of Contents to determine which section
contains the information you desire.

Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra­tions may differ from your vehicle’s equipment.

The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.

INTRODUCTION 5

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against oper­ating procedures that could result in a collision, bodily
injury and/or death. It also contains CAUTIONS against
procedures that could result in damage to your vehicle. If
you do not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cau­tions.

VEHICLE MODIFICATIONS/ALTERATIONS

1

Symbols

Some vehicle components have colored labels whose sym­bols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further
information on the symbols used in your vehicle.

WARNING!

Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.

GRAPHICAL TABLE OF CONTENTS

CONTENTS

䡵 FRONT VIEW ............................8

2

䡵 INSTRUMENT PANEL .....................10

䡵 REAR VIEW .............................9

䡵 INTERIOR ..............................11

8 GRAPHICAL TABLE OF CONTENTS

FRONT VIEW

1 — Hood/Engine Compartment
2 — Windshield
3 — Exterior Mirrors

Front View

4 — Doors
5 — Wheels/Tires
6 — Headlights

REAR VIEW

1 — Tail Lamps
2 — Rear Windshield Wiper
3 — Liftgate

GRAPHICAL TABLE OF CONTENTS 9

2

Rear View

10 GRAPHICAL TABLE OF CONTENTS

INSTRUMENT PANEL

Instrument Panel

1 — Multifunction Lever 9 — Switch Panel
2 — Instrument Cluster Display Controls 10 — Electronic Park Brake Switch
3 — Instrument Cluster 11 — Gear Selector
4 — Windshield Wiper Lever 12 — Ignition
5 — Uconnect System 13 — Speed Controls
6 — Glove Compartment 14 — Steering Wheel
7 — Front Center Stack AUX Jack and USB Port 15 — Hood Release
8 — Climate Controls 16 — Headlight Switch

INTERIOR

1 — Power Window/Door Lock Switches
2 — Door Handles
3 — Seats
4 — Storage Compartment

GRAPHICAL TABLE OF CONTENTS 11

2

Interior Features

GETTING TO KNOW YOUR VEHICLE

CONTENTS

䡵 KEYS .................................18

▫ KeyFob..............................18

䡵 IGNITION SWITCH .......................26

▫ Keyless Enter-N-Go — Ignition ..............26

䡵 REMOTE STARTING SYSTEM — IF EQUIPPED . . .28

▫ How To Use Remote Start..................28

▫ Remote Start Cancel Message — If Equipped ....29

▫ To Enter Remote Start Mode ................30

▫ To Exit Remote Start Mode Without Driving The

Vehicle ...............................30

▫ To Exit Remote Start Mode And Drive The

Vehicle ...............................30

▫ Remote Start Comfort Systems — If Equipped . . .31

▫ General Information .....................31

䡵 SENTRY KEY ...........................31

3

▫ Customer Key Programming ...............32

▫ Replacement Keys .......................32

▫ General Information .....................32

䡵 VEHICLE SECURITY ALARM — IF EQUIPPED . . .33

▫ Rearming Of The System ..................33

▫ To Arm The System .....................33

▫ To Disarm The System ...................34

䡵 DOORS ...............................35

▫ Manual Lock ...........................35

▫ Central Lock/Unlock — If Equipped ..........37

▫ Unlock Doors Automatically On Exit —

If Equipped ...........................37

▫ Keyless Enter-N-Go — Passive Entry .........37

14 GETTING TO KNOW YOUR VEHICLE

▫ Manual Sliding Side Door..................41

▫ Second Row Bench Seat — If Equipped .......77

▫ Power Sliding Side Door — If Equipped .......42

▫ Hands-Free Sliding Doors — If Equipped.......45

▫ Child Locks............................46

䡵 SEATS ................................48

▫ Manual Adjustment (Front Seats) —

If Equipped ...........................48

▫ Manual Adjustment (Rear Seats) ............50

▫ Power Adjustment (Front Seats) — If Equipped . .51

▫ Power Adjustment (Rear Seats) — If Equipped . .53

▫ Driver Memory Seat — If Equipped ..........57

▫ Heated Seats ...........................59

▫ Ventilated Seats — If Equipped ..............61

▫ Stow ’n Go Seating ......................62

▫ Easy Entry ............................72

▫ Fold-Flat — Quad Seats ...................74

▫ Second Row Removable 8th Seat — If Equipped. .75

▫ Manually Folding Third Row Seats — If

Equipped .............................79

▫ Plastic Grocery Bag Retainer Hooks ...........82

䡵 HEAD RESTRAINTS ......................82

▫ Head Restraints — Front Seats ..............82

▫ Head Restraints — Second Row Quad Seats .....84

▫ Head Restraints — Second Row Bench.........84

▫ Head Restraints — Third Row ..............86

䡵 STEERING WHEEL .......................87

▫ Tilt/Telescoping Steering Column ............87

▫ Heated Steering Wheel — If Equipped ........88

䡵 MIRRORS ..............................89

▫ Inside Day/Night Mirror — If Equipped ......89

▫ Automatic Dimming Mirror — If Equipped .....89

▫ Outside Mirrors ........................90

▫ Driver’s Outside Automatic Dimming Mirror —

If Equipped............................90

▫ Conversation Mirror .....................91

GETTING TO KNOW YOUR VEHICLE 15

▫ Headlight Delay — If Equipped .............96

▫ Power Mirrors — If Equipped ..............91

▫ Outside Mirrors Folding Feature ............92

▫ Heated Mirrors — If Equipped .............92

▫ Tilt Side Mirrors In Reverse (Available With

Memory Seat Only) — If Equipped ...........92

▫ Power Folding Mirrors — If Equipped.........92

▫ Illuminated Vanity Mirrors — If Equipped .....93

䡵 EXTERIOR LIGHTS .......................94

▫ Multifunction Lever .....................94

▫ Headlight Switch ........................94

▫ Daytime Running Lights — If Equipped .......95

▫ High/Low Beam Switch ...................95

▫ Automatic High Beam — If Equipped ........95

▫ Flash-To-Pass ..........................96

▫ Automatic Headlights — If Equipped .........96

▫ Headlights On With Wipers — If Equipped .....96

▫ Lights-On Reminder .....................97

▫ Front Fog Lights — If Equipped .............97

▫ Turn Signals ...........................97

▫ Lane Change Assist — If Equipped ..........98

▫ Battery Protection .......................98

䡵 INTERIOR LIGHTS .......................98

▫ Courtesy/Interior Lighting ................98

䡵 WINDSHIELD WIPER AND WASHERS ........101

▫ Windshield Wiper Operation ..............101

▫ Rain Sensing Wipers — If Equipped .........102

▫ Rear Wiper And Washer ..................103

䡵 CLIMATE CONTROLS ....................104

▫ Manual Climate Controls Overview .........104

▫ Automatic Uconnect 4 Climate Control

Overview ............................117

3

16 GETTING TO KNOW YOUR VEHICLE

▫ Automatic Uconnect 4C/4C NAV Climate

Control Overview ......................118

▫ Climate Control Functions.................129

▫ Automatic Temperature Control (ATC) —

If Equipped ..........................130

▫ Operating Tips ........................130

䡵 WINDOWS ............................132

▫ Power Windows........................132

䡵 TRI-PANE PANORAMIC SUNROOF —

IF EQUIPPED ..........................135

▫ Opening .............................139

▫ Closing ..............................140

䡵 LIFTGATE .............................141

▫ Opening .............................141

▫ Closing .............................142

▫ Power Liftgate — If Equipped .............142

▫ Hands-Free Liftgate — If Equipped ..........144

▫ Cargo Area Features ....................146

䡵 GARAGE DOOR OPENER — IF EQUIPPED . . . .154

▫ Opening Sunroof .......................136

▫ Closing Sunroof ........................137

▫ Wind Buffeting ........................137

▫ Power Sun Shade — If Equipped ............138

▫ Pinch Protect Feature ....................138

▫ Sunroof Maintenance ....................139

▫ Ignition Off Operation ...................139

䡵 HOOD ...............................139

▫ Before You Begin Programming HomeLink .....155

▫ Canadian/Gate Operator

Programming .......158

▫ Using HomeLink .......................159

▫ Security..............................159

▫ Troubleshooting Tips ....................159

▫ General Information .....................160

䡵 INTERNAL EQUIPMENT ..................161

▫ Storage ..............................161

▫ Sun Screens — If Equipped ................168

GETTING TO KNOW YOUR VEHICLE 17

▫ Overhead Sunglass Storage ...............173

▫ Power Outlets .........................168

▫ Power Inverter — If Equipped .............171

▫ Cigar Lighter — If Equipped ..............172

▫ Smoker’s Package Kit — If Equipped ........172

䡵 ROOF LUGGAGE RACK — IF EQUIPPED ......173

▫ Deploying The Crossbars .................174

▫ Stowing The Crossbars ...................177

3

18 GETTING TO KNOW YOUR VEHICLE

KEYS
Key Fob

Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system.
The Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.

NOTE: The key fob may not be found if it is located next to
a mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.

This system allows you to lock or unlock the doors and
liftgate, activate the Panic Alarm, optional power liftgate,
left power sliding door, and right power sliding door from
distances up to approximately 66 ft (20 m) using a key fob.
The key fob does not need to be pointed at the vehicle to
activate the system.

NOTE: The emergency key allows for entry into the
vehicle should the battery in the vehicle or the key fob go
dead. The emergency key is also for locking/unlocking the
glove compartment. You can keep the emergency key with
you when valet parking.

Three Button Key Fob

GETTING TO KNOW YOUR VEHICLE 19

3

Four Button Key Fob

Five Button Key Fob

Six Button Key Fob

Seven Button Key Fob

20 GETTING TO KNOW YOUR VEHICLE

To Unlock The Doors

NOTE: Uconnect Settings lets you program the system to

unlock either the driver’s side doors on the first push
(default) or unlock all doors on the first push of the unlock
button on the key fob. To change the default setting, refer
to “Uconnect Settings” in “Multimedia” for further infor­mation.

1st Push Of Key Fob Unlocks

Push and release the unlock button on the key fob once to
unlock the driver front door and sliding door or twice
within five seconds to unlock all doors and liftgate. The
hazard lights will flash to acknowledge the unlock signal.
The illuminated entry system will be activated.

First Push Unlock

2nd Push Of Key Fob Unlocks

Push and release the unlock button on the key fob twice
within five seconds to unlock all doors and liftgate. The
turn signal lights will flash to acknowledge the unlock
signal. The illuminated entry system will be activated.

Second Push Unlock Mechanical Latch To Release Emergency Key

This feature lets you program the system to unlock either
the driver’s side doors or all doors on the first push of the
unlock button on the key fob. To change the current setting,
refer to “Uconnect Settings” in “Multimedia” for further
information.

GETTING TO KNOW YOUR VEHICLE 21

3

The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob go dead. The
emergency key is also for locking/unlocking the glove
compartment. You can keep the emergency key with you
when valet parking.

NOTE: Your vehicle is equipped with Passive Entry; refer
to “Keyless Enter-N-Go — Passive Entry” in “Getting To
Know Your Vehicle” for further information.

Emergency Key Feature

The key fob also contains an emergency key, which stores
in the bottom of the key fob.

To remove the emergency key, press the mechanical button
on the side of the key fob with your thumb and pull the
emergency key out with your other hand while pushing
the mechanical button.

22 GETTING TO KNOW YOUR VEHICLE

To Lock The Doors And Liftgate

Push and release the lock button on the key fob to lock all
doors and liftgate. The hazard lights will flash once and the
horn will chirp once to acknowledge the signal. Settings in
radio can change to lights only, chirp only, or both.

If the vehicle is equipped with Passive Entry, refer to
“Keyless Enter-N-Go — Passive Entry” in “Getting To
Know Your Vehicle” for further information.

Key Fob With Remote Control And Integrated Vehicle
Key

If one or more doors are open or the liftgate is open, the
doors can be locked. This is signaled by a quick flash of the
turn signals.

Vehicles Equipped With Keyless Enter-N-Go — Passive
Entry

If one or more doors are open, or the liftgate is open, the
doors can be locked. The doors will unlock again only if the
key is inside the passenger compartment.

Key Fob Battery Replacement

The recommended replacement battery is one CR2032
battery.

NOTE:

• Batteries contain harmful chemicals. Dispose old batter­ies by placing them in correct containers according to the
law or by taking them to a dealership, where they will be
handled appropriately.

• Perchlorate Material — special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate

• Do not touch the battery terminals that are on the back
housing or the printed circuit board.

1. Remove the emergency key by pushing the mechanical

release button on the side of the key fob with your
thumb and then pull the key out with your other hand.

Emergency Key Removal Separating The Key Fob Case

2. Insert a coin, a flat blade screw driver, or the tip of your
emergency key into the now exposed slot and carefully
pry on both sides to disengage the snaps. Gently remove
the back cover from the fob being careful not to damage
any of the snaps.

GETTING TO KNOW YOUR VEHICLE 23

3

3. Remove the battery by sliding the battery rearward in its
pocket until the battery lifts up. Remove the depleted
battery from the battery pocket and dispose appropri­ately.

4. Fit a new CR2032 battery ensuring that the positive (+)
side is facing upwards. Push the battery into the pocket
until it is firmly seated in place and secured under both
tabs.

5. Align the back cover into its original position and snap
it back in place by pushing it against the fob until it is
seated all around.

24 GETTING TO KNOW YOUR VEHICLE

Programming Additional Key Fobs

Programming the key fob may be performed by an autho­rized dealer.

NOTE: Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve­hicle.

Request For Additional Remote Controls

NOTE: Only key fobs that are programmed to the vehicle

electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.

CAUTION!

• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.

• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.

Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.

NOTE: When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.

KeySense Features — If Equipped

This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to determine
the driving experience for other drivers of the vehicle. The
vehicle settings are protected by a unique 4-digit PIN,
which the vehicle owner creates when accessing the spe­cific settings for the first time.

This feature also has additional features that are always
enabled when the specific key is in use that cannot be set
by the vehicle owner. While this specific key fob is in use,
the vehicle will respond accordingly to the customized
vehicle settings and mandatory features. This includes
enhanced driving assistance features, increased driver
alerts, and the locking of certain optional features.

KeySense Key Fob

KeySense Unique Splash Screen

At start-up the KeySense splash screen should inform the
driver that the vehicle will be functioning in KeySense
mode when the KeySense key is in use.

GETTING TO KNOW YOUR VEHICLE 25

Start Up Display Features

• Unique splash screen graphic

• Telltale

illuminated

• After unique splash screen, and after stored messages
are cycled, then start-up KeySense messages (Range &
Max Speed) are displayed

The following features are always enabled when this key is
in use:

• Entertainment Audio Muted if 1st row occupied Seat
Belts are not Fastened

• Consistent Seat Belt Unfastened Chime

• Maximum Radio Volume limited to 15 out of 39

• Daytime Running Lights

• Headlights with Wipers

• Rain Sensing Auto Wipers

• Auto Dim High Beams

For additional information please refer to “Uconnect Set­tings” in “Multimedia” for further information.

3

26 GETTING TO KNOW YOUR VEHICLE

General Information

The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, in­cluding interference that may cause undesired opera­tion.

NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.

IGNITION SWITCH
Keyless Enter-N-Go — Ignition

This feature allows the driver to start the vehicle with the
push of a button, as long as the key fob is in the passenger
compartment, and the drivers foot on the brake pedal.

The Keyless Push Button Ignition has four operating
positions; three of which are labeled and will illuminate

when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START, during start RUN
will illuminate.

Keyless Push Button Ignition

The ignition can be placed in the following positions:

OFF

• The engine is stopped.

• Some electrical devices are available.

ACC

• The engine is stopped.

• Some electrical devices are available.

ON/RUN

• Driving position.

• All the electrical devices are available.

START

• Start the vehicle.

The engine only runs in the ON/RUN ignition position or
from a remote start request.

In case the ignition switch does not change with the push
of a button, the key fob may have a low or dead battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the
emergency key) of the key fob against the ENGINE
START/STOP button and push to operate the ignition
switch.

GETTING TO KNOW YOUR VEHICLE 27

3

Backup Starting Method

NOTE: The key fob may not be able to be detected by the

vehicle keyless-go system if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal and prevent the
keyless-go system from starting the vehicle.

28 GETTING TO KNOW YOUR VEHICLE

WARNING!

• When leaving the vehicle, always remove the key fob
from the vehicle and lock your vehicle.

• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.

• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.

• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter­N-Go in the RUN mode. A child could operate power
windows, other controls, or move the vehicle.

• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.

NOTE: For further information, refer to ⬙Starting The

Engine⬙ in ⬙Starting And Operating.⬙

REMOTE STARTING SYSTEM — IF EQUIPPED

This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range of
328 ft (100 m).

The Remote Starting System also activates the Climate
Control, vented seats (if equipped) in temperatures above
80° F (26.7° C), and the optional heated seats, and optional
heated steering wheel in temperatures below 40° F (4.4° C).

NOTE:

• The vehicle must be equipped with an automatic trans­mission to be equipped with Remote Start.

• Obstructions between the vehicle and key fob may
reduce this range.

CAUTION!

An unlocked car is an invitation. Always remove the
key fobs from the vehicle and lock all doors when
leaving the vehicle unattended.

How To Use Remote Start

• Push Remote Start button on the key fob twice within
five seconds. Pushing the Remote Start button a third
time shuts the engine off.