Chrysler 300C 2007 Owner's Manual
• m a i n t e na n c e S er v i c e S c h e d ul e • w ar r a n t i eS • ro a dS i d e a SS i St a n c e • o p t i o n a l S e r v i c e c o n t r a c t S •
2007
Chrysler 300C n 300
dodge magnum
dodge Charger
SV0702-E
n
Vehicle Identification Number
Warranty Start Date
IMPORTANT MESSAGE REGARDING YOUR
MAINTENANCE BOOK AND WARRANTY COVERAGE
Your New Vehicle Limited Warranty requires that you
perform the scheduled maintenance at the time or metrage
shown in your Owner’s Manual. If you do not do so, and your
vehicle fails as a result of your failure to maintain it properly,
repairs may not be covered under your warranty.
DaimlerChrysler recommends that you use this Maintenance
Service Schedule Book to keep a written record of maintenance
performed on your vehicle.
For 24-hour Roadside Assistance
Dial 1-800-363-4869
Selling Retailer Code
Moving?
• Name and address changes ......................................................................page 5
• How to get service ...................................................................................page 15
• Give us your Vehicle Identification Number,
licence plate number and odometer reading.
• Tell us where you are and the number from
which you are calling.
See page 20 for details.
TO OUR CUSTOMERS:
CONTENTS
This booklet explains the maintenance schedule, the limited warranties, and
optional service contracts that apply to your new vehicle. It explains exactly
what’s covered, how long each warranty lasts, and what you must do to keep
the warranties in force. Please read the warranties and other information in
this booklet carefully.
This booklet should be kept in your vehicle.
In this booklet, “DaimlerChrysler Retailer” means any authorized retailer who sells and
services Chrysler, Jeep
“DaimlerChrysler” and “DaimlerChrysler Canada” mean DaimlerChrysler Canada Inc.
“DaimlerChrysler parts” mean Mopar® or Autopar® brand parts designed for Chrysler, Jeep and
Dodge vehicles by DaimlerChrysler Motors Corporation.
Chrysler and Dodge are registered trademarks of DaimlerChrysler Canada Inc., a wholly owned subsidiary
of DaimlerChrysler Corporation. Jeep is a registered trademark of DaimlerChrysler Corporation, used under
licence by DaimlerChrysler Canada Inc. Mopar is a registered trademark of DaimlerChrysler Corporation.
Autopar is a registered trademark of DaimlerChrysler Canada Inc.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
or Dodge Vehicles.
®
Warranty Information ............................................... 4
Your rights and responsibilities .......................... 4-5
About your warranties ............................................ 6
3/60 Basic Warranty ................................................ 7
5/100 Powertrain Warranty .................................... 8
Corrosion Warranty ................................................ 9
Emission Warranties....................................... 10-11
What is not covered ........................................ 12-14
How to get service ................................................. 15
Other things you should know ...................... 16-17
Customer Assistance ............................................. 18
Arbitration ............................................................. 19
5/100 Roadside Assistance Program ............. 20-23
Optional Service Contracts ............................. 24-28
Maintenance Service Schedule Coupons
3
YOUR RIGHTS AND RESPONSIBILITIES
WARRANTY
INFORMATION
YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they
give you specific legal rights. You may also have other rights which
vary from province to province. Some provinces do not allow the
exclusion or limitation of incidental or consequential damages, or
limitation of how long an implied warranty lasts or who is eligible
for coverage, so the stated limitations or exclusions may not apply
to you.
The limited warranties in this booklet are the only express
warranties made by DaimlerChrysler Canada Inc. applicable to this
vehicle. Any implied warranty or condition of merchantability or
fitness for a particular purpose applicable to this vehicle is limited in
duration to the duration of these limited warranties.
DaimlerChrysler Canada Inc. shall not be liable for commercial
loss, special or consequential damages resulting from breach of
these written warranties or of any implied warranty or condition.
OPERATION AND MAINTENANCE
It is your responsibility under the terms of these warranties to
operate and main tain your vehicle as recommended in the Owner’s
Manual. Regular scheduled maintenance, described in your Owner’s
Manual and herein, is essential to trouble-free operation.
We strongly recommend that you return to your selling
retailer for all service, both during and after the warranty periods.
DaimlerChrysler Canada Retailers are best equipped and trained
to provide all levels of service and maintenance for your vehicle.
4
2007 Chrysler 300C/300 • Dodge Magnum/Charger
YOUR RIGHTS AND RESPONSIBILITIES
High-tech diagnostic equipment is sometimes needed to service a
vehicle efficiently and accurately. DaimlerChrysler Canada Retailers
have unique diagnostic computers and electronic and mechanical
tools, specially designed to service our cars and trucks, and we
provide special technical training so their technicians can render the
skilled care your vehicle needs.
WARRANTY SERVICE
Warranty service must be done by an authorized Chrysler or Dodge
Retailer. We recommend that you return to your selling retailer for
this service; however, you may request warranty service for your
vehicle from any DaimlerChrysler Retailer. See “How to get service”
on page 15.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
NAME AND ADDRESS CHANGES
The Canadian Motor Vehicle Safety Act requires vehicle
manufacturers to notify owners if the correction of a safety-related
defect becomes necessary. If you change your name or address, or
if you are a subsequent owner of this vehicle, please use the yellow
Name or Address Change Card, found in the glovebox packet, to
report the change to DaimlerChrysler Canada. If the card is missing,
ask your retailer for one or “Update Your Personal Information”
in the “Owner’s Section” at www.chrysler.ca or www.dodge.ca.
5
ABOUT YOUR WARRANTIES
ABOUT YOUR WARRANTIES
WARRANTY START DATE
Time and distance limitations for all warranty coverage are measured
from the vehicle’s “warranty start date,” which is the date when the
vehicle was originally delivered or first used, whichever occurred
first.
VEHICLES COVERED
The warranties in this booklet cover new 2007 Chrysler 300, 300C,
Dodge Magnum and Charger vehicles only, which are built for sale
in Canada and are registered and normally operated in Canada. The
warranties apply to all owners of the vehicle.
6
COVERED REPAIRS
The warranties in this booklet cover repairs to factory-installed
DaimlerChrysler parts and equipment (that is, DaimlerChrysler parts
or equipment installed by DaimlerChrysler or by the selling retailer
before the vehicle was delivered to the first owner), if the repairs
were necessary because of a defect in material or workmanship.
Covered repairs will be done without charge, using new or remanufactured DaimlerChrysler parts (see page 16).
TOWING IS COVERED
If your vehicle has to be towed because a part covered by warranty
failed, towing to the nearest Chrysler or Dodge Retailer will be
covered by the Roadside Assistance Program (for details, see page 20).
Important: Some vehicles have special towing requirements.
See your Owner’s Manual for towing instructions.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
3/60 BASIC WARRANTY
3/60 BASIC WARRANTY
If required because of a defect in material or workmanship, the 3/60
Basic Warranty will cover the adjustment, repair or replacement of
any factory-installed part of your vehicle except tires for 3 years or
60,000 kilometres, whichever occurs first. The following items are
exceptions; they are only covered (if defective) for 1 year or 20,000
kilometres, whichever occurs first:
• light bulbs and fuses
• wiper blades
• clutch discs
• brakes (rotors, pads, linings and drums)
• windshield and rear window
• wheel alignment and wheel balancing
2007 Chrysler 300C/300 • Dodge Magnum/Charger
Tires are warranted by the tire manu facturers, not by
Daimler Chrysler. For details, see the tire manu fac t urer’s warranty
booklet in your glovebox. Your DaimlerChrysler Retailer may be able
to assist you if you experience a problem with a factory-installed tire.
7
5/100 POWERTRAIN WARRANTY
5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for 5 years or
100,000 kilometres, whichever occurs first, measured from the
vehicle’s original warranty start date.
Vehicles placed in police, taxi, limousine, postal or ambulance
service and all SRT vehicles, are excluded from the 5-year or
100,000-kilometre Powertrain
the 3-year or 60,000-kilometre Basic Warranty.
• Engine – Cylinder block and all internal parts; cylinder head
assemblies; timing case, timing chain, timing belt, gears and
sprockets; vibration damper; oil pump; water pump and housing;
intake and exhaust manifolds; flywheel with starter ring gear; core
plugs; valve covers; oil pan; turbocharger housing and internal
parts; turbocharger wastegate actuator; supercharger; serpentine
belt tensioner; seals and gaskets for listed components only.
8
Warranty and are covered only under
• Transmission – Transmission case and all internal parts;
torque converter; drive/flex plate; transmission range switch;
transmission control module; bell housing; oil pan; seals and
gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.
• Rear-Wheel Drive (RWD) – Rear axle housing and all internal
parts; axle shafts; axle shaft bearings; driveshaft assemblies; driveshaft centre bearings; universal joints and yokes; seals and gaskets
for listed components only.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
CORROSION WARRANTY
CORROSION WARRANTY
For 3 years, regardless of distance driven, your Cor rosion Warranty
covers any body sheet metal panel which develops a hole caused
by corrosion.
In addition, outer body panels are covered against holes caused
by corrosion up to 5 years or 160,000 kilometres, whichever occurs
first. An outer body panel is a sheet metal panel which can be seen
while walking around the vehicle, and which is painted body colour.
This warranty applies only to holes caused by corrosion.
Cosmetic or surface corrosion (resulting from stone chips or
scratches in the paint, for example) will not be repaired under
this warranty.
If collision damage is obviously neglected and allowed to worsen
until a hole develops, this warranty will not cover the repair.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
COLLISION DAMAGE
If your vehicle is damaged in an accident and needs sheet metal
repair or replacement, be sure the body shop uses only genuine
DaimlerChrysler parts and applies anti-corrosion materials to
the parts repaired or replaced. Your Corrosion Warranty does
not cover replacement parts not supplied by DaimlerChrysler, or
any damage which is caused by the use of non-DaimlerChrysler
replacement parts.
See also What Is Not Covered on page 12.
9
EMISSION WARRANTIES
EMISSION WARRANTIES
DaimlerChrysler Canada warrants that your new vehicle was
designed, built and equipped to conform at the time of sale with
applicable federal and provincial emissions standards, and that
the vehicle is at the time of sale free from defects in material
and workmanship which would cause it to fail to conform to the
applicable emission standards within the warranty periods specified.
A covered defect is one which causes your vehicle to fail to meet
applicable emission control regulations.
To keep your vehicle operating properly and in conformance
with emission regulations, see the “Scheduled Main tenance”
instructions in your Owner’s Manual and herein. Only
DaimlerChry sler parts should be used for maintenance and repair
of your vehicle’s emission control systems.
10
You should keep any receipts for maintenance service and pass
them on to the next owner of your vehicle, in case questions arise
concerning maintenance. DaimlerChrysler Canada has the right
to deny warranty coverage if your vehicle has not been properly
maintained, or if repairs are needed because parts other than
DaimlerChrysler parts were used; however, denial will not be based
on the lack of maintenance records alone.
Warranty service must be performed by an authorized
Chrysler or Dodge Retailer.
If emergency warranty service is required and an authorized
retailer is not available, contact DaimlerChrysler Canada Customer
Assistance (page 18) and request emission warranty service help.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY
EMISSION DEFECT WARRANTY
The 3/60 Basic Warranty covers all emission control
components for 3 years or 60,000 kilometres, whichever occurs
first. The Emission Defect Warranty provides longer coverage for
specified components.
The Defect Warranty covers the following major emission control
parts, if so equipped, for 8 years or 130,000-kilometres, whichever
occurs first:
• catalytic converter
• powertrain control module
EMISSION PERFORMANCE WARRANTY
The Emission Performance Warranty only applies to cars and trucks
with a GVW less than 3855 kg (8500 lb).
For 2 years or 40,000 kilometres, whichever occurs first, the
Performance Warranty will cover the cost of repairing or adjusting
any components or parts of your vehicle that might be necessary to
2007 Chrysler 300C/300 • Dodge Magnum/Charger
pass an approved provincial Inspec tion/Maintenance (I/M) program’s
emissions test, but only if:
• your vehicle failed an approved provincial I/M emissions test; and
• your vehicle was properly maintained and operated until it failed
the test; and
• warranty service is required in order for your vehicle to pass the
provincial I/M test
Provincial test fees, if any, are not covered by this warranty.
HOW TO GET SERVICE UNDER THIS WARRANTY
If your vehicle fails an approved I/M emissions test within the
Emission Performance Warranty period, take it to an authorized
Chrysler or Dodge Retailer as soon as possible. Give the service
representative the printout that shows your vehicle failed the test. If
possible, bring all service receipts, maintenance logs and records to
prove that your vehicle has been properly maintained.
11
WHAT IS NOT COVERED
WHAT IS NOT COVERED
DAMAGE FROM MISUSE OR ACCIDENT
The warranties in this booklet do not cover repairs required due
to fire, accidents, abuse, negligence, objects striking your vehicle,
carrying corrosive materials (such as chemicals, acids and fertilizers),
misuse (such as driving over curbs, overloading, spinning wheels,
etc.), racing or participating in a racing event, improper disconnection of components, modifying the exhaust system, tampering
or making adjustments which do not comply with DaimlerChrysler
specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties.
DAMAGE FROM THE ENVIRONMENT
The warranties in this booklet do not cover fading or deterior ation
caused by exposure to the elements, or repairs required due to
airborne fallout, acid rain, chemicals, tree sap, insects, bird or
insect droppings, salt, sand, gravel, road hazards, hail, wind storms,
lightning, floods or any other event of nature.
12
Road salt, car washes, scuffs and scratches, and everyday abrasion
from sand and dirt can affect the appearance of a vehicle’s wheels
(steel, chrome and aluminum) and other undercarriage parts. Some
surface corrosion with use is normal; it is not a defect and is not
covered by any warranty.
NORMAL MAINTENANCE AND WEAR
The warranties in this booklet do not cover normal
main tenance services, such as oil and filter changes, general
lubrication, tire rotation, engine tune-ups and replacing spark
plugs. Required maintenance services are described in detail in
your Owner’s Manual and herein. The warranties also do not
cover light bulbs and fuses, worn wiper blades, clutch discs, brake
rotors, pads, linings or drums, windshield and rear window, wheel
alignment and wheel balancing (unless they are defective, see
page 7).
2007 Chrysler 300C/300 • Dodge Magnum/Charger
WHAT IS NOT COVERED
DAMAGE FROM IMPROPER MAINTENANCE
The warranties in this booklet do not cover repairs required due to
improper maintenance, lack of maintenance, use of contaminated
or dirty fuels or failure to use the proper fuels and lubricants
recommended in the Owner’s Manual and herein.
EXTRA EXPENSES
The warranties in this booklet do not cover incidental or consequential damages such as loss of use of your vehicle, loss of
time, inconvenience, expense for fuel, telephone, travel, rental car,
overnight accommodation, loss or damage to your personal property,
commercial loss, loss of income, etc.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
NON-DAIMLERCHRYSLER MODIFICATIONS
The warranties in this booklet do not cover repairs required
because of non-DaimlerChrysler modifications, installation of
special equipment or accessories, or use of special materials,
fuels or additives. This includes special bodies, body conversions,
fuel system conversions, trailer hitches, window tints, sunroofs,
theft alarms, etc. Non-DaimlerChrysler modifications do not
by themselves void your warranty, but they are not covered by
your warranty.
NON-DAIMLERCHRYSLER PARTS
The warranties in this booklet do not cover parts, equip ment,
materials or additives not supplied by DaimlerChrysler or not
certified for use on your vehicle. Performance and racing parts are
considered to be non-DaimlerChrysler parts.
13
WHAT IS NOT COVERED
EXPORTED VEHICLES
EXCEPT WHERE SPECIFICALLY REQUIRED BY LAW,
THERE IS NO WARRANTY COVERAGE ON THIS VEHICLE
IF IT IS SOLD IN OR REGISTERED IN COUNTRIES
OTHER THAN CANADA.
This policy does not apply to vehicles that have received
authorization for export from DaimlerChrysler Canada. Retailer
may not give authorization for export. You should consult
an authorized retailer to determine this vehicle’s warranty
coverage if you have any questions.
This policy does not apply to vehicles registered to Canadian
Government officials or military personnel on assignment
outside of Canada.
(See also page 15.)
14
TOTAL LOSS AND SALVAGE VEHICLES
Any vehicle that is declared to be a total loss by any insurance
company, or is rebuilt after being declared to be a total loss, or is
otherwise designated as “salvage,” “scrap,” “rebuilt” or words of
similar impact will no longer have any warranty coverage.
DaimlerChrysler Canada will deny warranty coverage without
notice if it learns that a vehicle is ineligible for coverage for any of
these reasons.
RESTRICTED WARRANTY
DaimlerChrysler Canada may restrict the warranty on your vehicle
if the vehicle is not properly maintained, or if it is abused or
neglected and the abuse or neglect interferes with the proper
functioning of the vehicle. If the warranty is restricted, coverage
may be denied or subject to approval by DaimlerChrysler Canada
before repairs are performed.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
HOW TO GET SERVICE
HOW TO GET SERVICE
IN CANADA:
Warranty service must be done by an authorized Chrysler or Dodge
Retailer. If you move or are travelling in Canada, warranty service
may be requested from any authorized DaimlerChrysler Retailer, but
preferably one who sells the same Chrysler or Dodge brand vehicle as
yours.
IN THE UNITED STATES (INCLUDING U.S. POSSESSIONS AND TERRITORIES)
AND MEXICO:
If you are travelling temporarily in the United States or Mexico, and
your vehicle remains registered in Canada, your DaimlerChrysler
Canada Warranty will still apply. Service may be requested at any
authorized Chrysler or Dodge Retailer.
IN A FOREIGN COUNTRY OUTSIDE OF NORTH AMERICA:
If you are travelling temporarily outside of North America, and your
vehicle remains registered in Canada, you should take your vehicle
to an authorized Chrysler or Dodge Retailer. If the authorized
retailer charges you for repairs which you feel should be covered
2007 Chrysler 300C/300 • Dodge Magnum/Charger
under your warranty, please get a detailed receipt for the work done.
When your vehicle returns to Canada, contact the DaimlerChrysler
Canada Customer Assistance Centre (page 18) for reimbursement
consideration. Reimbursement will not be considered if the vehicle
does not return to Canada.
IF YOU MOVE:
If you are moving to another country, be sure to contact the customs
department of the destination country before you move. Vehicle
importation rules vary considerably from country to country.
If you are moving to the United States, be sure to also contact
the DaimlerChrysler Motors Customer Assistance office at
1-800-992-1997 to obtain the necessary documentation to register
your vehicle and to determine warranty eligibility in the U.S.
NOTICE:
If your vehicle is registered outside of Canada, and you have not
followed the procedure set out above, your vehicle will no longer
be eligible for warranty coverage of any kind. (Vehicles registered to
Canadian Government officials or military personnel on assignment
outside of Canada will continue to be covered by the Basic Warranty.)
15
OTHER THINGS YOU SHOULD KNOW
OTHER THINGS YOU SHOULD KNOW
OPTIONAL SERVICE CONTRACT
DaimlerChrysler Canada has a service contract specially designed
for most new vehicles, to cover repair costs beyond your vehicle’s
warranty. Protection is available for almost every operating part of
your vehicle, and at reasonable cost.
DaimlerChrysler Canada stands fully behind its service
contracts. Be sure that the contract you buy is a genuine
DaimlerChrysler Service Contract. We are not responsible for
other companies’ contracts. See page 24 for details on available
service contracts.
APPEARANCE ITEMS
Defects or damage to sheet metal, paint, trim and other appearance
items are normally found and corrected during new vehicle
inspection. For your protection, if you find any such defect or
damage, you should tell your selling retailer immediately, because
if the problem worsens due to use and exposure, repairs will not be
covered by any warranty.
16
PRODUCTION CHANGES
DaimlerChrysler Canada and its retailers reserve the right to make
changes in vehicles built and/or sold at any time without in cur ring
any obligations to make the same or similar changes on vehicles
which were built and/or sold previously.
EXCHANGE PARTS
To reduce the amount of time your vehicle is out of service due
to repairs, DaimlerChrysler may offer exchange service on some
parts. Mopar
remanufactured, reconditioned or repaired, but all meet
DaimlerChrysler standards and are warranted the same as new
parts. Examples of parts that may be serviced by exchange include
engines, transmissions, instrument clusters, radios, tape and CD
players, speedometers and various electronic modules.
or Autopar® brand exchange parts may be new,
®
2007 Chrysler 300C/300 • Dodge Magnum/Charger
OTHER THINGS YOU SHOULD KNOW
RECLAIMED REFRIGERANT
To help control suspected ozone-depleting agents, regulations
require the capture, purification and reuse of automotive refrigerant
gases. As a result, any repairs to the sealed portion of your air
conditioning system, if so equipped, may involve the installation of
purified reclaimed refrigerant.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
CASSETTE TAPES AND CDS
There are some things you should know about cassette
tapes and non-commercial CDs. Labels applied to tape
cassettes and home-recorded CDs may curl, buckle or peel off.
This can result in ejection failure, and repairs required to remove
a “stuck” CD or cassette are not covered by warranty. In addition,
some home-recorded CDs of the CD-R and CD-RW formats may not
be compatible with automotive CD players and may skip or produce
error messages. If you encounter this, check your CD player by
using a commercial CD which is known to be playable. If a CD is
not compatible with the player, replacing or servicing the player
will not solve the problem.
17
CUSTOMER ASSISTANCE
CUSTOMER ASSISTANCE
We want you to be completely satisfied with your DaimlerChrysler
vehicle. If you have a warranty or service problem that has not been
resolved to your complete satisfaction, please follow these steps:
1. Discuss the matter with the Service Manager of your
DaimlerChrysler Retailer; then with the General Manager or
owner, if necessary.
2. Give your retailer a reasonable length of time or number of
opportunities to satisfy you. In fact, your retailer may contact
DaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the
address or toll-free number shown and give us an opportunity to
review your situation. When you contact us, please provide the
following information:
18
❏ Your name, address and phone number
❏ The name of your dealer
❏ Your Vehicle Identification Number (VIN)
❏ Your vehicle’s odometer reading (kilometres)
Customer Assistance Centre
DaimlerChrysler Canada Inc.
P.O. Box 1621
Windsor, Ontario N9A 4H6
1-800-465-2001
2007 Chrysler 300C/300 • Dodge Magnum/Charger
ARBITRATION
ARBITRATION
If you are still not satisfied after following the three steps on the
previous page, you have yet another option.
DaimlerChrysler Canada participates in an arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP). CAMVAP will advise you about how your complaint may
be reviewed and resolved by an independent third party through
binding arbitration.
Our goal and that of our retailers is your complete satisfaction.
DaimlerChrysler Canada’s participation in CAMVAP makes a valuable
contribution to our achievement of that goal. There is no charge for
using CAMVAP. CAMVAP results are fast, fair and final, as the award
is binding on both you and DaimlerChrysler Canada.
CAMVAP has been implemented in all provinces and territories.
For more information, you can call CAMVAP directly or call
our Customer Assistance Centre. Please provide your Vehicle
Identification Number (VIN).
CAMVAP
1-800-207-0685
2007 Chrysler 300C/300 • Dodge Magnum/Charger
19
ROADSIDE ASSISTANCE
ROADSIDE
ASSISTANCE
5/100 ROADSIDE ASSISTANCE PROGRAM
We are pleased to provide this 24-hour Roadside Assistance Program for
all new 2007 vehicles which have a 3-year or 60,000-kilometre Basic
Warranty and a 5-year or 100,000-kilometre Powertrain Warranty.
Eligible vehicles must be registered in Canada and are covered for five
years or 100,000 kilometres, whichever occurs first, from the vehicle’s
warranty start date. Vehicles placed in police, taxi, limousine, postal
or ambulance service and all SRT vehicles are covered for roadside
assistance for three years or 60,000 kilometres only (whichever
occurs first). Roadside assistance service will be provided to the owner
or driver of an eligible vehicle.
20
•
NEED A TOW? If your vehicle cannot be driven because of a
mechanical breakdown, it will be towed to the nearest authorized
DaimlerChrysler Canada Retailer which services your brand of vehicle
(or to the DaimlerChrysler Canada Retailer of your choice, provided it
is within a 35-kilometre distance of the point of breakdown).
•
STUCK? If your vehicle is stuck in a ditch or snow on or adjacent to
a public roadway and appears to be undamaged, and the tow facility has
access, it will be winched to the nearest road surface. If your vehicle is
unable to proceed under its own power and a tow is required once
the winch is performed, you will be responsible for paying the service
facility for the winch and the tow.
•
DEAD BATTERY? If your battery is dead, jump-start assistance will be
dispatched to your location. In the event that your vehicle fails to start,
your vehicle will be towed to the nearest DaimlerChrysler Retailer (or to
the DaimlerChrysler Retailer of your choice provided it is within a
35-kilometre distance of the point of breakdown).
• LOCKED OUT? If your keys are locked in your vehicle or your
locks are frozen, help will be sent to your location. (Service is limited
to providing access to the seating area only and does not include the
cost of replacing keys.)
2007 Chrysler 300C/300 • Dodge Magnum/Charger
ROADSIDE ASSISTANCE
• FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in
sound operating condition. Tire repairs are not covered.
• OUT OF FUEL? If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations
permit. In all other cases, including alternate fuels, your vehicle will
be towed to the nearest re-fuelling centre. In these instances, the
cost of fuel purchased will be your responsibility.
Please read “About Roadside Assistance” (page 22) because there
are some limitations that may affect the service available to you.
TO REQUEST ASSISTANCE
If your vehicle requires any of the services provided by the program,
call this toll-free number anytime, from any location in Canada or
the United States: 1-800-363-4869 (this number does not ring
at DaimlerChrysler Canada). Please identify yourself as a
DaimlerChrysler Vehicle own er and be ready to provide:
❏ Your Vehicle Identification Number
❏ Your licence plate number
❏ Your odometer reading (kilometres)
❏ The location of your vehicle and the phone number
where you can be reached
2007 Chrysler 300C/300 • Dodge Magnum/Charger
SEE ALSO INSIDE FRONT COVER
(
)
❏ Type of service needed (tow, flat tire, battery boost, etc.)
Note: • In severe weather, some delays may be expected
• You will have to personally authorize the service provided
by the tow company
• If your vehicle is towed to a retailer, you are responsible for
contacting the retailer to authorize the service
TOWING AFTER THE PROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years
or 100,000 kilometres (or at 3 years or 60,000 kilometres, if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the program expires, you will have to pay for the
service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs
after the program expires, towing (only) will be provided on a
reimbursement basis. Call the toll-free number and service will be
dispatched, but you will have to pay for the tow. For reimbursement
consideration, see your authorized retailer for further details.
*See page 10.
21
ROADSIDE ASSISTANCE
ABOUT ROADSIDE ASSISTANCE
The DaimlerChrysler Canada Roadside Assistance Program is not
a warranty, but the coverage is concurrent with the Basic and
Powertrain Warranties.
Covered service must be provided in Canada or the
Continental United States and is limited to plated and insured
vehicles that use public roadways.
Service will not be provided free if you have driven into an
area that is inaccessible to the service vehicle or is not a regularly
travelled and maintained public road (such as beaches, recreational
areas, construction sites, open fields and private roads). Crosscountry, logging, auto cross and any other form of off-road use is
not covered.
The program does not cover winching or towing for
vehicles that become stuck while ploughing snow.
The program does not cover repeat calls for the same problem
(if avoidance of the problem is within the control of the driver or
owner), or towing from one retailer to another, or service if the
driver appears to be under the influence of alcohol or drugs.
22
The program does not pay for parts, tires, repairs, labour or
vehicle storage. Parts, repairs, or labour covered under a vehicle
warranty will be provided by your DaimlerChrysler Canada Retailer.
The program does not pay for towing required because of
an accident. For example, if a vehicle is winched from a ditch or
snowbank and is then determined to need a tow because of damage
suffered when it left the road, the tow will not be covered.
The program does not cover any “incidental or consequential
damages” connected with the failure of your vehicle or providing
services to you. Such damages include lost time, inconvenience, loss
of use of your vehicle, rental cars, fuel, telephone, travel or lodging,
loss of personal or commercial property, loss of revenue, etc.
All service providers are independent contractors and are not
employees or agents of DaimlerChrysler Canada. Any loss or damage
to your vehicle or personal property resulting from providing roadside
service is the responsibility of the roadside service provider (the towing
company, for example).
Report any damage or loss to the manager of the service provider
and to your own insurance company within 24 hours and before any
repairs are performed.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
ROADSIDE ASSISTANCE
DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is
abuse of the services or requests for service become unreasonable or
too frequent.
The program may be amended or cancelled at any time
without refund.
IN REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown
at a considerable distance from a DaimlerChrysler Canada Retailer,
we reserve the right to engage a nearby non-DaimlerChrysler service
facility to repair your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing retailer, transportation by rail or water may
be necessary. The program will cover a tow to the dock or rail
terminal and also to the retailer at the end of the trip, but special
transportation by rail or water must be arranged for and paid by
you. We will reimburse you for special transportation costs, up to
$300 per incident.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
IF YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the
program, you may claim reimbursement under the following
conditions:
• You must have called the toll-free number first for assistance
• Towing claims must be accompanied by the original detailed repair
bill and towing invoice
• Reimbursement will be limited to the local Road side Assistance
contractor rates, to a maximum of $100 per incident, unless
otherwise noted
• Only original receipts, bills and/or charge card copies submitted
by you will be accepted for consideration for reimbursement.
Originals will be returned upon request
• Mail your claims to:
DaimlerChrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim
presented for payment later than 30 days from the date the service
was performed, or if service was provided by an unlicenced garage
or individual.
23
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
OPTIONAL
DAIMLERCHRYSLER
CANADA SERVICE
CONTRACTS
As complete as our new warranty is, it may not give you total
protection for your ownership period, nor does it provide the
regular maintenance which is required to keep your new vehicle
at its optimal operating condition. If you lease a vehicle, you
should be aware of your obligation to maintain and repair
the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your
new vehicle’s factory warranty from the day of delivery and provide
mechanical coverage on most major components
factory warranty expires. There are three types of plans available for
purchase to suit most needs and the average length of ownership.
Vehicles placed in police, taxi, limousine, postal or ambulance
service and all SRT vehicles may qualify for a service contract.
Please see your selling retailer for “Special Use” Service Contract
availability.
††
Subject to limitations. Details available at your selling retailer.
††
when your
24
2007 Chrysler 300C/300 • Dodge Magnum/Charger
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACT
S
1. POWERTRAIN PLANS
*
Powertrain plans complement the factory powertrain warranty by
providing enhanced roadside coverage and car rental allowance if
your vehicle is not drivable and must be kept overnight. Certain
plans also provide additional distance coverage.
Major components covered are:
• engine • transmission • front-wheel drive • rear-wheel drive
• 4-wheel drive (4x4) • all-wheel drive vehicles
2. “GOLD” PLANS
*
Each plan provides full mechanical repair protection to non-powertrain
(Gold) components. Certain plans also provide full mechanical
protection against powertrain component repairs beyond your vehicle’s
powertrain warranty coverage. Contracts are available with or without
a deductible.
Major components covered are:
• steering • air conditioning • engine cooling and fuel • front
suspension • rear suspension • electrical • hydraulic brake
components • anti-lock brakes
*
Maximum terms available on new vehicles registered in Canada only.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
3. “GOLD PLUS” PLANS
*
The most complete protection available for your new vehicle is a
“Gold Plus” Service Contract which combines the benefits of Gold
component coverage (see “Gold” Plans), plus, the most important
vehicle maintenance functions:
• Engine oil and oil filter changes
• Tire rotation every other service
• “Peace-of-Mind” motoring with Tire Road Hazard
Protection which provides full, or pro-rata, replacement of
the original four tires, or their repair
• Rental car allowance for same-day warranty repairs –
your vehicle need not be kept overnight before eligibility for
the rental allowance is met.
25
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
FEATURES AND BENEFITS
DaimlerChrysler Service Contracts also provide these addi tional
features and benefits:
• ENHANCED ROADSIDE ASSISTANCE
• Travel planning
• Trip interruption
• CAR RENTAL ALLOWANCE
For the duration of the plan selected, the plan covers up to $50
per day (five days maximum), any time a covered component fails
and repairs take overnight.
• NORTH AMERICA-WIDE SERVICE
DaimlerChrysler Retailers are located throughout Canada
and the Continental United States.
26
• TRANSFERABLE AT NO COST
The unexpired portion of the plan coverage may be transferred
to the subsequent retail purchaser at no cost, within 30 days
of the date of sale. (Ask your retailer for details.)
• POSSIBLE HIGHER RESALE VALUE
The DaimlerChrysler Service Contract may enhance the resale
value of your vehicle.
• NO COMMITMENT FOR 60 DAYS
The first 60 days are considered a trial period. Should you decide
to cancel within this period, you will receive full reimbursement
of your plan purchase price, less any paid claims.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
WHEN PLAN COVERAGE STARTS AND ENDS
All new vehicle plans commence from the warranty start date (the
original in-service date of the vehicle) and from zero metrage.
Substitute transportation coverage begins on the date the
contract is purchased, subject to acceptance by DaimlerChrysler
Canada. Plan expiration is specified in your plan provision.
ELIGIBLE VEHICLES
DaimlerChrysler Canada vehicles which have 3/60 Basic and/or
5/100 Powertrain Warranty and are less than three years in service,
and have accumulated less than 60,000 kilometres, are eligible for
service contracts.
2007 Chrysler 300C/300 • Dodge Magnum/Charger
INELIGIBLE VEHICLES
Vehicles involved in an accident to the extent of becoming an
insurance write-off; vehicles not registered in Canada; vehicles placed
in taxi, limousine or livery services; vehicles used to plough snow or
used in postal or dump truck services; vehicles used off-road; cab and
chassis trucks; vehicles altered or converted from specified original
DaimlerChrysler equipment; vehicles used in emergency services
(police, ambulance, towing); and motor homes are not eligible for a
DaimlerChrysler Canada Service Contract.
Vehicles used in any competition event, pulling a trailer that
exceeds the rated capacity of the vehicle, or failure to adhere to the
requirements for vehicles used to pull a trailer as outlined in the
Owner’s Manual are not eligible.
27
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
PERSONALIZED TERMS AND CONDITIONS WELCOME KIT
Upon receipt and acceptance of your application by DaimlerChrysler,
as submitted by your selling retailer, you will be mailed a personalized
welcome letter confirming your entitlement to the benefits of the contract you purchased, a member’s card and the Terms and Con ditions
outline. This will identify you and your vehicle to any DaimlerChrysler
Retailer in Canada, or the United States, as being eligible for plan
services for the period of the terms selected. The member’s card is to be
presented to the retailer when requesting plan services.
OWNER’S RESPONSIBILITY
The owner’s responsibility is to properly operate, care for and
main tain the vehicle as prescribed in the Owner’s Manual supplied
by DaimlerChrysler with each new vehicle and herein. Schedule
“B” best describes operating conditions in Canada and is the
recommended service schedule.
28
PLAN SERVICE
Plan service will be provided by the retailer who sold you the plan.
In the event that you cannot return to the selling retailer for service,
you may request plan service from any DaimlerChrysler Retailer in
the United States or Canada. If you are unable to obtain plan service
from an autho rized retailer, you can call the toll-free number to
receive service instructions.
DaimlerChrysler Canada stands fully behind its service contracts.
Be sure that the contract you buy is a genuine DaimlerChrysler
Service Contract. We are not responsible for other companies’ contracts.
TOLL-FREE NUMBER
/
2007 Chrysler 300C/300 • Dodge Magnum/Charger
2007
Chrysler 300C n 300
dodge magnum
dodge Charger
next service due
n
MAINTENANCE
performance and reliability. The limited warranties in the warranty booklet DO NOT COVER repairs required
due to improper maintenance. We strongly suggest you keep track of scheduled maintenance and keep receipts
or other documents. Use only recommended Mopar Lubricants and genuine Mopar® Parts. In the event that a
condition arises between maintenance intervals, please contact your retailer. avoid prolonged periods
of idling.
noTe: WHere TiMe (MonTHs) and MeTrage are indiCaTed, folloW THe inTerval
THaT oCCUrs firsT.
inTrodUCTion
Scheduled maintenance must be completed to provide the best vehicle
sustained high speeds during hot weather, above
32°C (90°F); trailer towing; taxi, police, or delivery
service (commercial service); off-road or desert
driving; if equipped for and operating with E-85
There are two maintenance schedules contained in
your Owner’s Manual. Schedule “B” best describes
operating conditions in Canada and is the recommended service schedule. For your convenience,
the scheduled maintenance intervals outlined in
this booklet follow the Severe Service Schedule
as described in your Owner’s Manual. Schedule
“B” is for vehicles that are operated under one
or more of the following conditions: day or night
temperatures are below 0°C (32°F); stop-andgo driving; extensive engine idling; driving in
dusty conditions; short trips of less than 16.2
km (10 mi.); more than 50% of your driving is at
(ethanol) fuel. Schedule “A” is for vehicles that are
not operated under any of the conditions listed
under Schedule “B.”
The performance of all scheduled service work
is required to maintain your vehicle in good
operating condition. DaimlerChrysler Canada
Inc. reserves the right to deny warranty coverage
if the vehicle has not been properly maintained.
While we do not insist that such work be
performed by factory-authorized retailers,
we strongly recommend that an authorized
Chrysler, Jeep
work.
or Dodge Retailer perform this
®
aT eaCH sTop for fUel
• Check the engine oil level about 5 minutes after
a fully warmed engine is shut off. Checking the
oil level while the vehicle is on level ground will
improve the accuracy of the oil level reading.
Add oil only when the level is at or below the
ADD or MIN mark.
• Check the windshield washer solvent and add
if required.
onCe a MonTH
• Check the tire pressure and look for unusual
wear or damage.
• Inspect the battery and clean and tighten the
terminals as required.
• Check the fluid levels of coolant reservoir and
brake master cylinder, add as needed.
• Check all the lights and all other electrical items
for correct operation.
• Check rubber seals on each side of the radiator
for proper fit.
• Check and clean wiper blades. Replace if required.
VISUAL INSPECTIONS –
INSPECT FOR SIGNS OF COMPONENT
DETERIORATION AND PHYSICAL DAMAGE.
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