Page 1
User Manual
Page 2
TABLE OF CONTENTS
1. Before You Begin ...........................................................................................................3
What Is Included ......................................................................................................................... 3
Unpacking Instruc tions ................................................................................................................ 3
Claims ................................................................................................................................................. 3
Text Conventions ........................................................................................................................ 3
Symbols ...................................................................................................................................... 3
Disclaimer ................................................................................................................................... 3
Product at a Glance ..................................................................................................................... 4
Safety Notes ............................................................................................................................... 4
2. Introduction ....................................................................................................................5
Overview ..................................................................................................................................... 5
Dimensions ................................................................................................................................. 6
3. Setup ...............................................................................................................................7
AC Power .................................................................................................................................... 7
Fus e Repl acement ............................................................................................................................... 7
Power Linking ...................................................................................................................................... 8
Mounting ..................................................................................................................................... 9
Orientation ........................................................................................................................................... 9
Rigging ................................................................................................................................................ 9
4. Operation ......................................................................................................................10
Control Panel Operation ............................................................................................................ 10
Menu Map ................................................................................................................................. 10
Configuration ( DM X) .................................................................................................................. 11
Starting Address ................................................................................................................................ 11
CORE™ 3x1 Sections for DM X Contr ol ..................................................................................... 11
DMX Channel Modes, Assignments, and Values ....................................................................... 12
13-Channel ........................................................................................................................................ 12
DMX Channel Modes, Assignments, and Values (cont.) ............................................................ 13
10-Channel ........................................................................................................................................ 13
DMX Channel Modes, Assignments, and Values (cont.) ............................................................ 14
9-Channel .......................................................................................................................................... 14
5-Channel .......................................................................................................................................... 14
3-Channel .......................................................................................................................................... 14
Configuration ( S tandalone) ........................................................................................................ 15
Sound-Active Mode ............................................................................................................................ 15
Sound Sensitivity ............................................................................................................................... 15
Auto Program..................................................................................................................................... 15
Program Speed .................................................................................................................................. 15
Static Colors ...................................................................................................................................... 16
Cus tom C olor Mixing .......................................................................................................................... 16
Dimmer .............................................................................................................................................. 16
Master/Slave Mode ............................................................................................................................ 17
5. Technical Information ..................................................................................................18
Product Maintenance ................................................................................................................ 18
6. Techni cal Sp eci f ication s ..............................................................................................19
Returns ..................................................................................................................................... 20
Contact Us ................................................................................................................................ 20
Page 2 of 20 CORE™ 3x1 User Manual Rev. 1
Page 3
What Is
Unpacking
Instructions
and check the container to make sure all the
included accessories) appear damaged from
missing components or parts, damage not related to shipping,
Text
Convention
Meaning
1–512
A range of values
50/60
A set of values of which only one can be chosen
Settings
A menu option not to be modified
Menu > Settings
A seq uence of menu opti ons to b e followed
<ENTER>
A key t o be pr essed on th e product’s control panel
ON
A value t o be entered or selected
Symbols
Critical installation, configuration, or operation informa tion. Not
damage to the product, or cause harm to the operator.
Disclaimer
are subject to change
ity for any errors or
1. BEFORE YOU BEGIN
Included
Claims
Conventions
• CORE™ 3x1
• Hanging Bracket with Mounting
Hardware
Carefully unpack the product immediately
parts are in the package and ar e in good condition.
If the box or the contents (the product and
shipping, or show signs of mishandling, notify the carrier immediately, not CHAUVET®.
Failure to report damage to the carrier immediately may invalidate your claim. In
addition, keep the box and contents for inspection.
For ot her iss ues, such as
or concealed damage, file a claim with CHAUVET® within 7 day s of delivery.
Symbol Meaning
• Power Cord
• Warranty Card
• Quick Reference G uide
The information and specifications contained in this User Manual
without notice. CHAUVET® assumes no responsibility or liabil
omissions, and reserves the right to revise or recreate this manual at any time.
Download the latest version from
© Copyright 2013 CHAUVET®. All rights reserved.
Electronically published by CHAUVET® in the United States of Ameri ca.
Author Date Editor Date
A. Leon 05/31/13 T. Yeago 05/31/13
following these instructions may make the product not work, cause
Important installation or configuration information. The product
may not function correctly if this i nformation i s not us ed.
Useful information.
www.chauvetlighting.com.
CORE™ 3x1 User Manual Rev. 1 Page 3 of 20
Page 4
Product at a
x
P
x
P
P
P
P
x
P
Safety Notes
Do not touch the product’s housing when operating because it may be very hot.
• Always m ake s ure that the voltag e of the outlet to which you are connect ing the
Glance
Use on Dimmer
Out door Use
Sound-Activated
DMX
Master/Slave
These notes include important information about the mounting, usage, and maintenance
of this product; read before using the product.
• Always connect the product to a grounded circuit to avoid the risk of electrocution.
• Always disconnect the product from the power source before cleaning or replacing
the fuse.
• Avo id di rect eye exp osure to the l ight sour ce whi le th e product is on.
• Make sure the power cord is not crimped or damaged.
• Never disconnect the product from power by pulling or tugging on the c ord.
• If mounting the product overhead, always secure to a fast ening device u s ing a
safety cable.
• Make sure th ere are no flammable materials close t o the product when operating.
•
product is within the range stated on the decal or rear panel of the product.
• The product is for indoor us e only! (I P20) T o prevent risk of fire or shock, do n ot
expose the product to rain or moistu re.
• Always install the product in a location with adequate ventilation, at least 20 in
(50 cm) from adjacent surfaces .
• Be su re that no ventilation slots on the product’s housing are blocked.
• Nev er co nnect the product to a dimmer.
• Make sure to repl ace the fus e w ith a noth er of t he same typ e and r ati ng.
• Nev er ca r ry the product fr om the power cord or an y moving pa rt. Alway s use t he
hanging/mounting bracket.
• The maximum ambient t emperature (Ta) is 104° F (40° C). Do n ot operate the
product at higher temperatures.
• In the event of a serious operating problem, stop using the product immediately.
• Nev er tr y to repair the product. Repairs carried out by unskilled people can lead to
damage or malfunction. Contact th e near est a uthorized techni cal assistance center.
• This product is not intended for permanent installation.
Auto Programs
Auto-ranging Power Supply
Replaceable Fuse
User-Serviceable
• Keep this User Manual for future use. If you sell the product to another user , be
sure to give this document t o the next o wner .
Page 4 of 20 CORE™ 3x1 User Manual Rev. 1
Page 5
2. INTRODUCTION
Overview
Back Panel View
Fuse Holder
Power In
DMX In
Power Out
DMX Out
Microphone
Display and
Control Buttons
CORE™ 3x1 User Manual Rev. 1 Page 5 of 20
Page 6
Dimensions
8.7 in
222 mm
4.6 in
116 mm
13.7 in
347 mm
4.6 in
116 mm
Page 6 of 20 CORE™ 3x1 User Manual Rev. 1
Page 7
AC Power
ranging power supply and it can work with an input
(circuit breaker or fuse). Make
an appropriate electrical ground to avoid the risk of
a rheostat (variable resistor) or dimmer circuit, even
Fuse
Installed fuse
(held by plastic clip)
Spare fuse holder
(inside safety cap)
Safety cap
3. SETUP
The CORE™ 3x1 has an autovoltage range of 100~240 VAC, 50/60 Hz.
To determine the product’s power requirements (circuit breaker, power outlet, and
wiring), us e the c urr ent valu e lis ted on t he label affixed to the product’s back panel, or
refer to the product’s specifications chart. The listed current rating indicates the
product’s average current draw under normal condition s.
Always connect the product to a protected circuit
sure the product has
electrocution or fire.
Never connect the product to
if the rheostat or dimmer channel serves only as a 0–100% switch.
Replacement
Disconnect the product from power before replacing the fuse.
1. Disconnect the product from power.
2. Wedge t he tip of a flat-head scre w drive r into the slot of the fuse holder.
3. Pry the fuse holder out of the housing.
4. Remove the blown fuse from the holder.
5. Replace with a fuse of the exa ct same type and rating.
6. Insert the fus e holder ba ck in place and reconnect power.
A spare fuse is not included; however, the safety cap has room for a spare.
Always replace a blown fuse with another of the same type and rating.
CORE™ 3x1 User Manual Rev. 1 Page 7 of 20
Page 8
Power Linking
Power Linking
The power linking diagram shown above corresponds to the North American
in other markets, you must
consult with the local CHAUVET® distributor as power linking connectors and
1st Product
2nd Product
3rd Product
Additional Products
The product provides power linking via the Edison/IEC outlet located in the back of t he
unit.
Diagram
You can power link up to 10 CORE™ 3x1 units on 120 VAC or up to 21 CORE™
3x1 units on 230 VAC.
version of the product ONLY! If using the product
requirements may differ in your country or region.
Page 8 of 20 CORE™ 3x1 User Manual Rev. 1
Page 9
Mounting
, read and follow the safety recommendations indicated in
; however, make sure adequate
Rigging
Mount the
appropriate for
Hanging/Mounting
Bracket
Mounting
Clamp
Safety Cable
Before mounting the product
the Safety Notes.
Orientation
The CORE™ 3x1 may be mounted in any position
ventilation is provided around the product.
• Before deciding on a location, always make sure there is easy access to the product
for maintenance and programming.
• Make su re th at th e str uctur e or surface onto which you are mounting the product
can support the product’s weight (see the Technical Specifications
).
• When mounting the product overhead, always use a safety cable.
product securely to a rigging p oint , such as an elevated plat form or a tr uss.
• When rigging the product onto a truss, you should use a mounting clamp of
appropriate weight capacity. The bracket has a 13-mm hole, which is
this purpos e.
• When power linking multiple products, you must alwa ys c onsid er t he len gth of t he
power linking cable and mount the products close enough for the cable t o reac h.
• The bracket adjustment knobs allow for directional adjustment when aiming the
product to the desired angle. Only loosen or tighten the bracket knobs manually.
Using t ools could damage the knobs.
• When mounting the product on the floor, make sure that the product and cables are
away from people and vehicles.
Mounting Diagram
Bracket
Adjustment
Knobs
CORE™ 3x1 User Manual Rev. 1 Page 9 of 20
Page 10
Control Panel
Operation
To access the control panel functions, use the four buttons located underneath the
<DOWN>
Menu Map
Main Level
Programming Levels
Description
r
g
Green
rg
Sound
Sensitivity
r 0–r255
g 0–g255
Gr een (0 –100%)
dIM2
SEd1
SEd3
Res erved for f uture us e
4. OPERATION
display.
Button Function
<MENU> Selects an operation mode or to backs out of the curren t menu o pti on
<UP> Scrolls u p the list of options or selects a higher value
Scrolls down the list of options or selects a lower value
<ENTER> Activates a menu opt ion or a selected value
3-CH
DMX
Personalities
and Starting
Address
5-CH
9-CH
10CH
13CH
d 1–d512
Selects DMX pers onality and
starting address
Red
b Blue
Static Colors C--
Auto Program P-- P 1–P 6 Auto programs
Program Speed S-- S 0–S100 Selects aut o pro gram speed ( slow to fast)
Sound-Active
Mode
SEnS u 0–u100 Sound sensitivity control
Cus tom C olor
Mixing
Dimmer dIM
Master Modes SEnd
Slave Modes SLA SL 1–SL 3 Slave modes 1–3
U--
gb Cyan
r b Magenta
Yellow
rgb White
Snd Sound-Active mode
Red ( 0–100%)
b 0–b255 B lue (0–100%)
OFF Dimmer spe ed off
dIM1 Dimmer, fast speed
Dimmer, medium speed
dIM3 Dim mer, slow s peed
Res erved for f uture us e
Page 10 of 20 CORE™ 3x1 User Manual Rev. 1
Page 11
Configuration
g address that is too high, you could
DMX mode, which
download the DMX Primer from
CORE™ 3x1 Sections for DMX Control
Set the product in DMX mode t o control with a D M X cont rol ler.
(DMX)
1. Connect the product to a suitable po w er outlet .
2. Turn the product on.
3. Connect a DMX cable from the DMX output of the DMX controller to the DMX input
socket on the product.
Starting Address
Wh en selec ting a s tart ing DMX addres s, alw ays co nsider the num ber of DMX cha nnels
the selected DMX mo de uses. If you choose a startin
restrict t he ac cess t o som e of t he product’s channels.
The CORE™ 3x1 uses up to 13 DMX channels in its 13-channel
defines the highest configurable address to 500.
If unfamiliar with DMX or DIP switches,
www.chauvetlighting.com.
To select the starting address, do the following:
1. Press <MENU> repeatedl y until 3-CH, 5-CH, 9-CH, 10CH, or 13CH shows on the
display.
2. Press <ENTER> to activ ate the select ed DMX pers onality and d 1–d512 shows on
the display.
3. Use <UP> or <DOWN> to sel ect t he st arting addres s.
4. Press <ENTER>.
Section 1 Section 2 Section 3
CORE™ 3x1 User Manual Rev. 1 Page 11 of 20
Page 12
DMX Channel M o de s, Assignme nts , an d Valu es
1
Red
000 ó 255
0–100%
2
Green
000 ó 255
0–100%
3
Blue
000 ó 255
0–100%
4
Red
000 ó 255
0–100%
5
Green
000 ó 255
0–100%
6
Blue
000 ó 255
0–100%
7
Red
000 ó 255
0–100%
8
Green
000 ó 255
0–100%
9
Blue
000 ó 255
0–100%
000 ó 010
No function
011 ó 040
Chase 1
041 ó 080
Chase 2
081 ó 120
Chase 3
121 ó 160
Chase 4
161 ó 200
Chase 5
201 ó 240
Chase 6 (run Chases 1–4)
241 ó 255
Sound-Act i ve m od e
11
Speed
000 ó 255
Auto programs speed (slow to fast)
12
Dimmer
000 ó 255
0–100%
000 ó 010
No function
011 ó 255
Strob e (sl ow t o fast)
13-Channel
Channel Function Value Setting
10 Auto Programs
13 Shutter
Section 1
Section 2
Section 3
Page 12 of 20 CORE™ 3x1 User Manual Rev. 1
Page 13
DMX Channel Modes, Assignments, and Valu es (c on t.)
1
Dimmer
000 ó 255
0–100%
2 Red
000 ó 255
0–100% 3
Green
000 ó 255
0–100%
4 Blue
000 ó 255
0–100%
000 ó 010
No function
011 ó 255
Strob e (sl ow t o fast)
000 ó 010
No funct ion
011 ó 030
Red 100% + Green 0–100%
031 ó 050
Red 100%–0 + Green 100%
051 ó 070
Green 100% + B l ue 0–100%
071 ó 090
Green 100% –0 + B lue 100%
091 ó 110
Red 0–100% + B l ue 100%
111 ó 130
Red 100% + Bl ue 100%–0
131 ó 150
Red 100% + Green 0–100% + B l ue 0–100%
151 ó 170
Red 100%–0 + Green 100%–0 + Bl ue 100%
171 ó 200
Red 100% + Green 100% + Blue 100%
201 ó 205
Color temp erature 1
206 ó 210
Color temp erature 2
211 ó 215
Color temp e r at u r e 3
216 ó 220
Color temp erature 4
221 ó 225
Color temp erature 5
226 ó 230
Color temp erature 6
231 ó 235
Color temp erature 7
236 ó 240
Color temp erature 8
241 ó 245
Color temp erature 9
246 ó 250
Color temp erature 1 0
251 ó 255
Color temp erature 1 1
000 ó 010
No function
011 ó 040
Chase 1
041 ó 080
Chase 2
081 ó 120
Chase 3
121 ó 160
Chase 4
161 ó 200
Chase 5
201 ó 240
Chase 6 (run Chases 1–4)
241 ó 255
Sound-Act i ve m od e
8 Speed
000 ó 255
Auto programs speed (slow to fast)
000 ó 051
Dimmer mode manually set in Menu Options
052 ó 101
Dimmer m ode off
102 ó 152
Dimmer mode 1 (fast speed)
153 ó 203
Dimmer m ode 2 (middle speed)
204 ó 255
Dimmer m ode 3 (slow speed)
10
Reserved
000 ó 255
Reserved
10-Channel
Channel Function Value Setting
5 Shutter
Custom Color and
6
Color Temperature
7 Auto Programs
9 Dimmer Mode
CORE™ 3x1 User Manual Rev. 1 Page 13 of 20
Page 14
DMX Channel Modes, Assignments, and Values (cont.)
1
Red
000 ó 255
0–100%
2 Green
000 ó 255
0–100% 3
Blue
000 ó 255
0–100%
4 Red
000 ó 255
0–100%
5 Green
000 ó 255
0–100%
6 Blue
000 ó 255
0–100%
7 Red
000 ó 255
0–100%
8 Green
000 ó 255
0–100% 9
Blue
000 ó 255
0–100%
5-Channel
Channel
Function
Value
Setting
1
Dimmer
000 ó 255
0–100%
2 Red
000 ó 255
0–100% 3
Green
000 ó 255
0–100%
4 Blue
000 ó 255
0–100%
000 ó 010
No function
011 ó 255
Strob e (sl ow t o fast)
1
Red
000 ó 255
0–100%
2 Green
000 ó 255
0–100%
3 Blue
000 ó 255
0–100%
9-Channel
3-Channel
Channel Function Value Setting
Section 1
Section 2
Section 3
5 Shutter
Channel Function Value Setting
Page 14 of 20 CORE™ 3x1 User Manual Rev. 1
Page 15
Configuration
(Standalone)
to a DMX string connected to a DMX controller.
s in standalone mode may transmit DMX signals that could interfere with
Sound-Active
Sound Sensitivity
Set the product in one of the standalone modes to control without a DMX controller.
• Connect the product to power.
Never connect a product that is operating in any standalone mode (Static,
Automatic, or Sound-Active)
Product
the DMX signals from the controller.
To enable the Sound-Active mode, do the following:
Mode
1. Press <MENU> repeatedl y until Snd shows on the display.
2. Press <ENTER>.
To set the sound sensitivity, follow the instructions below:
1. Press <MENU> repeatedly unt i l SEnS shows on the display.
2. Use <UP> or <DOWN>: t o select the desired sound sensitivity (u 0–u100).
3. Press <ENTER>.
The product will only respond to low frequencies of music (bass and drums).
Auto Program
To select an auto program, do the following:
1. Press <MENU> repeatedly unt i l P-- shows on the display.
2. Press <ENTER> and P 1–P 6 shows on the display.
3. Use <UP> or <DOWN> to s elect the desired auto prog ram.
4. Press <ENTER>.
Program Speed
To set the auto program speed, follow the instructions below:
1. Press <MENU> repeatedly unt i l S-- shows on the display.
2. Use <UP> or <DOWN> to select the desired auto p rogram spe ed
(S 1–S100, slow to fast).
3. Press <ENTER>.
CORE™ 3x1 User Manual Rev. 1 Page 15 of 20
Page 16
Static Colors
Custom Color
Dimmer
To select a static color, do the following:
1. Press <MENU> repeatedly unt i l C-- shows on the display.
2. Press <ENTER>.
3. Use <UP> or <DOWN> to select the desired preset color:
• r (red)
• g (green)
• b (blue)
• gb (cyan)
• r b (magenta)
• rg (yellow)
• rgb (white)
4. Press <ENTER>.
To custom mix a color, follow the instructions below:
Mixing
1. Press <MENU> repeatedly unt i l U-- shows on the display.
2. Press <ENTER> and one of the following colors shows on the display: rXXX (red),
gXXX (gr een), or bXXX (blue).
3. Press <ENTER> repeat edly to select the d esired c olor.
4. Use <UP> or <DOWN> to select the desired color value (0–100).
NOTE: Selecting 0 will turn the c olor of f.
5. Press <ENTER> to select co lor v alue a nd co ntinue to t he next color.
6. Repeat steps 3 to 5 until you create your desired color.
To select a dimmer mode, do the following:
1. Press <MENU> repeatedly unt i l dIM shows on the display.
2. Press <ENTER> and one of the following shows on the display:
• OFF (dimmer speed off)
• dIM1 (dimm er , fas t speed )
• dIM2 (dimmer, medium speed)
• dIM3 (dimmer, slow speed)
3. Use <UP> or <DOWN> to sel ect t he desir ed dimmer mode.
4. Press <ENTER>.
Page 16 of 20 CORE™ 3x1 User Manual Rev. 1
Page 17
Master/Slave
unit (the “master”) to control the
units (the “slaves”) without the need of a DMX
. Once
, each slave
all the slave units before connecting the master unit to the DMX
Never connect a DMX controller to a DMX string configured for Master/Slave
may interfere with the signals from the
The Master/Slave mode allo ws a si ngle CORE™ 3x1
Mode
actions of one or more CORE™ 3x1
controller. The master unit will be set to operate in either an auto program or
Sound-Active mode, while the slave units will be set to operate in Slave mode 1
set and connected, the slave units will operate in unison with the master unit
duplicating the master exactly.
Configure the units as indicated below.
Slave un its:
1. Press <MENU> on the slave units until SLA shows on the display.
2. Press <ENTER> and SL 1–SL 3 shows on the display.
3. Use <UP> or <DOWN> to select SL 1 (Slave mode 1).
Note: SL 2 and SL 3 are reserved for future use.
4. Press <ENTER>.
5. Connect the DMX input of the subsequent slave units to the DMX output of the
previous slave unit.
Master unit:
6. Set th e m aster unit to opera te i n either an auto pro gram or Sound-Active mode.
7. Make the master unit the first unit in the DMX daisy chain.
• Configure
daisy chain.
•
operation because the controller
master unit.
• Do not connect more than 31 slave units to the master unit.
CORE™ 3x1 User Manual Rev. 1 Page 17 of 20
Page 18
Product
up reduces light output performance and can cause overheating. This can
surfaces carefully after
5. TECHNICAL INFORMATION
Dust build-
Maintenance
lead to reduction of the light source’s life and mec hani cal wea r. To ma intai n optim um
performance and minimize wear, clean the product at least twice a month. However,
usage and environmental conditions contribute to i ncreased cleaning frequency.
To clean the product, follow the instructions below.
• Unplug the product from po w er.
• Wait until the product is at room temperature.
• Use a vacuum (or dry compressed air) and a sof t brush to remov e dust collected on
the external surface/vents and reachable internal components.
• Clean all ext erna l optic s and glass/transparent surfaces with a mild soap solution,
ammonia-free glass cleaner, or isopropyl alcohol.
• Apply the solution directly to a soft, lint-f ree co tton cloth or a l ens c leanin g t issue.
• Softly wipe any dirt or grime to the outside edges of the external optics or
glass/transparent surfaces.
• Gently poli sh the external optics and glass/transparent surfaces until they are free of
haze and lint.
Always dry the external optics and glass/transparent
cleaning them.
Page 18 of 20 CORE™ 3x1 User Manual Rev. 1
Page 19
Dimensions and
Length
Width
Height
Weight
8.7 in (222 mm)
13.7 in (347 mm)
4.6 in (116 mm)
8.2 lbs (3.7 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Power Supply Type
Range
Voltage Selection
Switching (internal)
100~240 V, 50/60 Hz
Auto-ranging
Parameter
120 V, 60 Hz
230 V, 50 Hz
Consumption
79 W
79 W
Operating current
0.6 A
0.3 A
Power linking current (units)
8 A (10 units)
8 A (21 units)
Fuse
T 1 A, 250 V
T 1 A, 250 V
Power I / O
US/Worldwide
UK/Europe
Power input connector
IEC
IEC
Power output connector
Edison
IEC
Power Cord plug
Edison (US)
Local plug
Light Source
Type
Power
Lifespan
LED
9 W
50,000 h ours
Color
Quantity
Current
Tri-color
3
500 mA x 3
Photo Optic
Parameter
Illuminance @ 2 m
340 lx
Beam angl e
47º
Field angle
73º
Stro be r ate
0–20 Hz
Thermal
Maximum External Temp.
Cooling Syste m
104° F (40° C)
Convection
DMX
I/O Connectors
Connector Type
Channel Range
3-pin XLR
Sockets
3, 5, 9, 10, 13
Ordering
Product Name
Item Code
UPC Number
CORE™ 3x1
03030689
781462210373
6. TECHNICAL SPECIFICATIONS
Weight
CORE™ 3x1 User Manual Rev. 1 Page 19 of 20
Page 20
s to
Returns
Support office and request a Return
. Be prepared to
cause for the
You must send the merchandise prepaid, in its original box, and with its original packing
the following information on a piece of paper
properly. Any shipping damage resulting from inadequate
reserves the right to use its own discretion to repair or replace
Contact Us
Fax: +44 ( 0)1773 511110
Email: tech@chauvetlighting.com
www.chauvetlighting.com
www.chauvetlighting.co.uk
To return a product or request support:
• In the U.S., contact CHAUVET® World H eadquarters (see b elow ) .
• In the UK or Ireland, contact CHAUVET® Europe Ltd. (see below ).
• In any other country, DO NOT contact CHAUVET®. Contact your distributor. See
www.chauvetlighting.com
for distributors outside the U.S., United Kingdom, or
Ireland.
If you live outside the U.S., United Kingdom, or Ireland, contact your distributor of
record and follow their instructions on how to return CHAUVET® product
them. Visit our website for contact details.
Call the corresponding CHAUVET® Technical
Merchandise Authorization (RMA) number before shipping the product
provide the model number, serial number, and a brief description of the
return.
and accessories. CHAUVET® will not issue call tags.
Clearly label the package with the RMA number. CHAUVET® wil l refuse any product
returned without an RMA number.
Write the RMA number on a properly affixed label. DO NOT wr i t e t he RMA number
directly on the box.
Before sending the product, clea rly wr ite
and place it inside the box:
• Your name
• Your address
• Your phone number
• RMA number
• A brief description of the problem
Be su re to p ack th e product
packaging will be your responsibility. FedEx packing or double-boxing are
recommended.
CHAUVET®
returned product(s).
World Headquart ers
CHAUVET®
General Inform ation
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: (954) 577-4455
Fax: (954) 929-5560
Toll free: (800) 762-1084
Technical Support
Voice: (954) 577-4455 (Press 4)
Fax: (954) 756-8015
United Kingdom & Ireland
CHAUVET® Europe Ltd.
General Inform ation
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Technical Support
Email: uktech@chauvetlighting.com
World Wide Web
Page 20 of 20 CORE™ 3x1 User Manual Rev. 1
World Wide Web
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