Casio TK-T500 Series User Manual
APPLE-
PIE
COFFEE
ELECTRONIC CASH REGISTER
TK
-
T500
USER'S MANUAL
FRENCH-
FRIED
SANDWICH
ICE CREAM
Eu Di U.K.
CI Canada
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2
Notes for TK-T500-1
Casio Electronics Co., Ltd.
Unit 6, 1000 North Circular Road
London NW2 7JD, U.K.
WARNING: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Please keep all information for future reference.
Notes for TK-T500
GUIDELINES LAID DOWN BY FCC R ULES FOR USE OF THE UNIT IN THE U.S.A.
(Not applicable to other areas)
WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
FCC WARNING: Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
The main plug on this equipment must be used to disconnect mains power.
Please ensure that the socket outlet is installed near the equipment and shall be easily
accessible.
Introduction
Congratulations on your selection of a CASIO TK-T500 series electronic cash register. This ECR is the product
of the world's most advanced electronic technology, for outstanding versatility and reliability.
Simplified operation is made possible by a specially designed keyboard layout and a wide selection of
automated, programmable functions.
A specially designed keyboard layout and a bright, easy-to-read display help to take the fatigue out of long
hours operation.
Introduction & Contents
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3
Introduction & Contents
TK-T500 User's Manual
Do not locate the cash register where it will be
subjected to direct sunlight, high humidity,
splashing with water or other liquids, or high
temperature (such as near a heater).
Never try to open the cash register or attempt
your own repairs. Take the cash register to your
authorized CASIO dealer for repairs.
Use a soft, dry cloth to clean the exterior of the
cash register. Never use benzene, thinner, or
any other volatile agent.
Never operate the cash register while your
hands are wet.
Be sure to check the sticker on the side of the
cash register to make sure that its voltage
matches that of the power supply in the area.
Important!
Your new cash register has been carefully tested before shipment to ensure proper operation. Safety
devices eliminate worries about breakdowns resulting from operator errors or improper handling. In
order to ensure years of trouble-free operation, however, the following points should be noted when
handling the cash register.
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Introduction & Contents
Introduction & Contents ............................................................................................................ 2
Remove the cash register from its box...................................................................................................8
Remove the tape holding parts of the cash register in place.................................................................8
Remove the cash drawer from its box....................................................................................................8
Connect the drawer. ...............................................................................................................................8
Getting Started ........................................................................................................................... 8
Mount the cash register. .........................................................................................................................9
Plug the cash register into a wall outlet..................................................................................................9
Insert the mode key marked “OW” into the mode switch. ...................................................................... 9
Install receipt/journal paper. .................................................................................................................10
Set the date. .........................................................................................................................................12
Set the time...........................................................................................................................................12
Introducing TK-T500 ................................................................................................................ 14
General guide .......................................................................................................................................14
Display .................................................................................................................................................. 18
Keyboard ..............................................................................................................................................20
Allocatable functions.............................................................................................................................22
How to remove/replace the sheet holder .............................................................................................24
How to install a menu sheet in the sheet holder ..................................................................................25
Basic Operations and Setups ................................................................................................. 26
How to read the printouts ............................................................................................................... 26
How to use your cash register........................................................................................................ 27
Assigning a clerk ..................................................................................................................................28
Clerk button ................................................................................................................................. 28
Clerk lock/clerk key...................................................................................................................... 28
Clerk secret number key ............................................................................................................. 28
Displaying the time and date ................................................................................................................29
To display and clear the date/time............................................................................................... 29
Preparing coins for change...................................................................................................................29
Preparing and using department/flat-PLU keys ............................................................................. 30
Registering department/flat-PLU keys..................................................................................................30
Programming department/flat-PLU keys ..............................................................................................31
To program a unit price for each department/flat-PLU ................................................................ 31
To program the tax calculation status for each department/flat-PLU.......................................... 31
To program high amount limit for each department/flat-PLU ...................................................... 32
Registering department/flat-PLU keys by programming data ..............................................................33
Preset price ................................................................................................................................. 33
Preset tax status.......................................................................................................................... 33
Locking out high amount limitation..............................................................................................33
Preparing and using PLUs ............................................................................................................. 34
Programming PLUs ..............................................................................................................................34
To program a unit price for each PLU ......................................................................................... 34
To program tax calculation status for each PLU ......................................................................... 34
Registering PLUs..................................................................................................................................35
Shifting the taxable status of an item ............................................................................................. 37
Calculation merchandise subtotal ........................................................................................................37
Preparing and using discounts....................................................................................................... 38
Programming discounts........................................................................................................................38
Registering discounts ...........................................................................................................................38
Discount for items and subtotals ................................................................................................. 38
Preparing and using reductions ..................................................................................................... 39
Programming for reductions .................................................................................................................39
To program preset reduction amount .......................................................................................... 39
Registering reductions..........................................................................................................................39
Reduction for items...................................................................................................................... 39
Reduction for subtotal ................................................................................................................. 40
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Introduction & Contents
TK-T500 User's Manual
Registering credit and check payments ......................................................................................... 41
Check........................................................................................................................................... 41
Credit ........................................................................................................................................... 41
Mixed tender (cash, credit and check) ........................................................................................ 41
Registering both the Euro and the local currency .......................................................................... 42
Registering returned goods in the REG mode ............................................................................... 44
Registering returned goods in the RF mode .................................................................................. 44
Normal refund transaction ....................................................................................................................44
Reduction of amounts paid on refund ..................................................................................................45
Registering money received on account ........................................................................................ 45
Registering money paid out ........................................................................................................... 45
Registering loan amounts .............................................................................................................. 46
Registering pick up amounts.......................................................................................................... 46
Changing media in drawer ............................................................................................................. 46
Making corrections in a registration ............................................................................................... 47
To correct an item you input but not yet registered ..............................................................................47
To correct an item you input and registered .........................................................................................48
To cancel all items in a transaction.......................................................................................................49
No sale registration ........................................................................................................................ 49
Printing the daily sales reset report................................................................................................ 50
Advanced Operations .............................................................................................................. 52
Stock check .................................................................................................................................... 52
Clerk interrupt function ................................................................................................................... 52
Single item cash sales.................................................................................................................... 53
Addition .......................................................................................................................................... 54
Addition (plus).......................................................................................................................................54
Premium (%+).......................................................................................................................................55
Tray total......................................................................................................................................... 56
Tray total premium/discount .................................................................................................................56
Multiple item totalling function ..............................................................................................................56
Coupon transactions ...................................................................................................................... 57
Coupon registration using <COUPON> (coupon key) .........................................................................57
Coupon registration using <COUPON2> (coupon 2 key) ....................................................................57
Registering the second unit price................................................................................................... 58
Preset tender amount..................................................................................................................... 59
Bottle link operation........................................................................................................................ 60
Bottle returns ........................................................................................................................................60
Bottle return key .......................................................................................................................... 60
Arrangement key registrations ....................................................................................................... 61
Set menu ........................................................................................................................................ 61
Currency exchange function .......................................................................................................... 62
Registering foreign currency ................................................................................................................62
Full amount tender in foreign currency........................................................................................ 62
Partial tender in a foreign currency ............................................................................................. 63
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Introduction & Contents
Food stamp function....................................................................................................................... 64
Food stamp registration........................................................................................................................64
No change due ............................................................................................................................ 64
Mixed food stamp/cash change................................................................................................... 65
Food stamp registration (Illinois rule) ...................................................................................................67
No change due ............................................................................................................................ 67
Mixed food stamp/cash change................................................................................................... 69
Electronic benefits transfer...................................................................................................................73
About mixed EBT card tenders ................................................................................................... 73
No change due ............................................................................................................................ 73
Tips................................................................................................................................................. 74
Inputting the number of customers................................................................................................. 75
Text recall ....................................................................................................................................... 76
Temporarily releasing compulsion .................................................................................................. 76
Printing slip..................................................................................................................................... 77
Printing slips .........................................................................................................................................77
To perform auto batch printing 1.................................................................................................. 78
To perform auto batch printing 2.................................................................................................. 78
About the maximum number of slip lines .................................................................................... 78
Check tracking systems ................................................................................................................. 78
Check tracking system .........................................................................................................................78
Opening a check.......................................................................................................................... 79
Adding to a check ........................................................................................................................ 79
Issuing a guest receipt ................................................................................................................ 80
Closing a check memory ............................................................................................................. 80
New/old check key operation ...................................................................................................... 81
Add check .................................................................................................................................... 82
Separate check............................................................................................................................ 83
Clerk transfer ............................................................................................................................... 84
Table transfer............................................................................................................................... 84
Price reductions (red price) ............................................................................................................ 85
Condiment/preparation PLUs......................................................................................................... 86
VAT breakdown printing.................................................................................................................. 87
Deposit registrations....................................................................................................................... 87
Deposit from customer ................................................................................................................ 87
Deposit from customer during sales transaction......................................................................... 87
Bill copy .......................................................................................................................................... 88
Actual stock quantity inquiry........................................................................................................... 89
Unit price inquiry............................................................................................................................. 89
Previous item void using <review>................................................................................................. 90
Scanning PLU ................................................................................................................................ 91
Item registration....................................................................................................................................91
By scanner/code input/one touch NLU key ................................................................................. 91
Not found PLU ............................................................................................................................. 91
Programming to clerk ..................................................................................................................... 92
Programming clerk number ..................................................................................................................92
Programming trainee status .................................................................................................................92
Programming commission rate.............................................................................................................92
Programming descriptors and messages....................................................................................... 93
Programming receipt message and clerk name...................................................................................93
Machine number.......................................................................................................................... 93
Programming department/transaction key descriptor ..........................................................................95
Programming flat-PLU descriptor .........................................................................................................96
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Introduction & Contents
TK-T500 User's Manual
Entering characters ........................................................................................................................ 97
Using character keyboard.....................................................................................................................97
Entering characters by code.................................................................................................................98
Character code list....................................................................................................................... 98
Editing characters.................................................................................................................................99
Printing read/reset reports ........................................................................................................... 100
To print the individual department, PLU/flat-PLU read report ............................................................100
To print the financial read report.........................................................................................................101
To print the individual clerk read/reset report .....................................................................................101
To print the daily sales read/reset report............................................................................................102
To print the PLU/flat-PLU read/reset report........................................................................................ 10 4
To print the hourly sales read/reset report .........................................................................................104
To print the monthly sales read/reset report.......................................................................................10 5
To print the group read/reset report....................................................................................................10 5
To print the periodic 1/2 sales read/reset reports...............................................................................106
To print other sales read/reset reports ...............................................................................................108
Reading the cash register's program ........................................................................................... 109
To print unit price/rate program (except PLU/scanning PLU).............................................................109
To print key descriptor, name, message program (except PLU) ........................................................110
To print the PLU/flat-PLU program .....................................................................................................111
Troubleshooting ..................................................................................................................... 112
When an error occurs................................................................................................................... 112
When the register does not operate at all .................................................................................... 114
Clearing a machine lock up.......................................................................................................... 115
In case of power failure ................................................................................................................ 115
User Maintenance and Options ............................................................................................ 116
To replace journal paper............................................................................................................... 116
To replace receipt paper ............................................................................................................... 117
Options ......................................................................................................................................... 117
Specifications......................................................................................................................... 118
Index........................................................................................................................................ 119
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8
This section outlines how to unpack the cash register and get it ready to operate. You should read this part of
the manual even if you have used a cash register before. The following is the basic set up procedure, along with
page references where you should look for more details.
Remove the cash register from its box.
Remove the tape holding parts
of the cash register in place.
Also remove the small plastic bag taped to the
printer cover. Inside you will find the mode
keys.
Remove the cash drawer from its box.
The cash register and cash drawer are packed separately.
Connect the drawer.
1. Connect drawer connector (three color lead on
drawer) to the cash register.
2. Connect frame drawer connector (green lead on
drawer) to the cash register.
Getting Started
1.
2.
3.
4.
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9
Getting Started
TK-T500 User’s Manual
Mount the cash register.
1. Screw in 2 fixing screws bottom side of the
register.
2. Stick rubbor plate on the each corner of the
bottom side of the register.
3. Mount the cash register on the top of the
drawer, ensuring that the feet on the bottom of
the cash register go into the holes on the
drawer.
Plug the cash register into a wall
outlet.
Be sure to check the sticker on the side of the cash
register to make sure that its voltage matches that of
the power supply in your area. The printer will
operate for a few seconds. Please do not pass the
power cable under the drawer.
Insert the mode key marked
“OW” into the mode switch.
5.
6.
7.
X1
Z1
X2/Z2
REG2
REG1
OFF
RF
PGM
C
-A
3
2
2
2
2
2
1
1
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10
Getting Started
REG2 X1
REG1 Z1
OFF X2/Z2
RF
PGM
Install receipt/journal paper.
Loading journal paper
The same type of paper (58 mm × Max. 83 mm i.d.) is used for receipts and journal. Load the new
paper before first operating the cash register or when red paper appears from the printer.
11
11
1
Use a mode key to set the
mode switch to REG1
position.
22
22
2
Open the printer cover
using the printer cover
key.
33
33
3
Cut off the leading end of
the paper so it is even.
44
44
4
Ensuring the paper is
being fed from the bottom
of the roll, lower the roll
into the space behind the
printer.
55
55
5
Drop the paper roll gently
and insert paper to the
paper inlet. The paper is
fed and loaded
automatically.
66
66
6
Press the j key until
about 20 cm to 30 cm of
paper is fed from the
printer.
8.
Paper holder
Paper inlet
Head release lever
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11
Getting Started
TK-T500 User’s Manual
Loading receipt paper
Follow steps
11
11
1 through
33
33
3 under “Loading journal paper” on the
previous page.
Important!
The cash register cannot be operated without paper. First of all, paper loading is necessary.
44
44
4
Ensuring the paper is
being fed from the
bottom of the roll, lower
the roll into the space
behind the printer.
55
55
5
Drop the paper roll gently
and insert paper to the
paper inlet.
66
66
6
The paper is fed and
loaded automatically.
77
77
7
Set the printer cover.
77
77
7
Slide the leading end of
the paper into the groove
on the spindle of the takeup reel and wind it onto
the reel two or three turns.
88
88
8
Place the take-up reel into
place behind the printer,
above the roll paper.
99
99
9
Press the j key to take
up any slack in the paper.
00
00
0
Close the printer cover.
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12
Getting Started
6 1s 6 : : : : : : 6 6 C
Current date
Example:
June 3, 2000 2
000603
X1
Z1
X2/Z2
REG2
REG1
OFF
RF
PGM
Mode Switch
Year Month Day
x
or
X
6 1s 6 : : : : 6 6 C
Current time
Example:
08:20 AM
2 0820
09:45 PM
2 2145
X1
Z1
X2/Z2
REG2
REG1
OFF
RF
PGM
Mode Switch
(24-hour military time)
x
or
X
Set the date.
9.
Set the time.
10.
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13
Getting Started
TK-T500 User’s Manual
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14
Pop-up display
Main display
Mode switch
Keyboard
Menu sheet holder
Drawer
Drawer lock
Take-up reel
Roll paper
Printer
Printer sub cover
Printer cover
Printer cover key
Roll paper
You can use the roll paper to print receipts and a
journal (pages 10 ~ 11).
Receipt on/off switch / key
Use the receipt on/off switch/key in REG1, REG2 and
RF modes to control issuance of receipts. In other
modes, receipts or reports are printed regardless the
receipt switch/key setting.
A post-finalization receipt can still be issued after
finalization when the switch/key is set to off. The cash
register can also be programmed to issue a post-finalization receipt even when the switch/key is set to on.
RECEIPT
ON/OFF
Indicator
General guide
This part of the manual introduces you to the cash register and provides a general explanation of its various
parts.
(with slit drawer)
RECEIPT
ON/OFF
RCT
8
(
Indicator
Receipt on/off switch
Receipt on/off key
When the register issues receipts, this indicator is lit.
Introducing TK-T500
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15
Introducing TK-T500
TK-T500 User’s Manual
Mode key (for U.K., U.S. and Canada)
The following four types of mode keys are provided
with the unit in the United Kingdom, the United States
and Canada.
OW
C-A32
M
C-A08
OP
C-A02
M
C-A08
OP
C-A02
PGM
C-A32
OW
C-A08
a. OP (Operator) key
Switches between OFF and REG1.
b. M (Master) key
Switches between OFF, REG1, REG2, X1 and RF.
c. OW (Owner) key
Switches between OFF, REG1, REG2, X1, Z1, X2/
Z2 and RF.
d. PGM (Program) key
Switches to any position.
Mode key (for other area)
The following three types of mode keys are provided
with the unit in areas outside of the United Kingdom,
the United States and Canada.
a. OP (Operator) key
Switches between OFF and REG1.
b. M (Master) key
Switches between OFF, REG1, REG2, X1 and RF.
c. OW (Owner) key
Switches to any position.
Mode switch
Use the mode keys to change the position of the mode
switch and select the mode you want to use.
REG2 X1
REG1 Z1
OFF X2/Z2
RF
PGM
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1GERnidetibihorpsamehtgnimmargorpybdellortnoc
.2GERnidewolladna
FR
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,noitisopFRnisiretsigerehtfohctiwsedomehtnehW
retsigerehtroedomdnuferehtrehtiesseccanacuoy
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.atadlatotlla
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selasyliaD
teser
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.atadlatot
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teser/daer
gnittesertuohtiwstroperselascidoirepniatbootdesU
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.atadmargorp
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16
Introducing TK-T500
CLK1 CLK2 CLK3 CLK4 CLK5 CLK6
CLK#
Clerk lock Clerk key
1
1
1
1
Clerk secret number key
When the cash register is programmed to use clerk
secret numbers for clerk or cashier assignment, the
clerk buttons are not functional.
Clerk lock/key
You can assign the clerk or cashier inserting a clerk key
into the clerk lock .
Clerk button
You can assign the clerk or cashier using the six buttons located below the display panel.
Clerk key/button/lock
On models available in the United States and Canada, clerk or cashier assignment can be performed using clerk
secret numbers only (clerk buttons are not equipped).
In Germany, you can assign clerks by using clerk key or by clerk secret number (clerk key is equipped).
In other areas, you can assign clerks by using clerk button or by clerk secret number.
The method you are assigning clerk depends on the programming of your cash register.
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17
Introducing TK-T500
TK-T500 User’s Manual
When the cash drawer does not open! (for medium size drawer only)
In case of power failure or the machine is in malfunction, the cash drawer does not open
automatically. Even in these cases, you can open the cash drawer by pulling drawer release
lever (see below).
Important!
The drawer will not open, if it is locked with a drawer lock key.
Drawer
The drawer opens automatically whenever you finalize a registration and whenever you issue a read or reset report.
Drawer lock (for medium size drawer)
Use the drawer key to lock and unlock the drawer.
Drawer open key (for large size drawer)
Use the drawer open key to open the drawer.
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18
Introducing TK-T500
5&78
TOTAL CHANGE
2ND@
3RD@
"54
1234
TAX
TOTAL CHANGE
AMOUNT
RPT
4 ST $23.55
Langue-de-chat
2ND@RCT
3RD@
$71
1234
TAX
TOTAL CHANGE
AMOUNT
RPT
3 ST $45.63
Langue-de-chat
2ND@RCT
3RD@
"70
T/S1 T/S2 T/S3 F/S
TOTAL CHANGE
AMOUNT
RPT
4 ST $27.83
Langue-de-chat
Display
Display panel
Main display for the U.S.
Main display for Canada and Germany
Main display for other area
Customer display for all area
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19
Introducing TK-T500
TK-T500 User’s Manual
1 Amount/Quantity
This part of the display shows monetary amounts. It
also can be used to show the current time.
2 Item descriptor
When you register a department/PLU/scanning
PLU, the item descriptor appears here.
3 Item counter
Number of item sold is displayed.
4 Subtotal amount
Current subtotal amount (add-on tax excluded) is
displayed.
5 Number of repeats
Anytime you perform a repeat registration (pages
30, 35), the number of repeats appears here.
Note that only one digit is displayed for the number
of repeats. This means that a “5” could mean 5, 15
or even 25 repeats.
6 2nd, 3rd menu indicator
When you press B to designate the 2nd/3rd unit
price, the corresponding number is displayed.
7 Taxable sales status indicators
When you register a taxable item, the corresponding
indicator is lit.
8 Amount tendered key descriptor/amount
9 Change descriptor/amount
0 Total/Change indicators
When the TOTAL indicator is lit, the displayed
value is monetary total or subtotal amount. When
the CHANGE indicator is lit, the displayed value is
the change due.
A RCT indicator
When the register issues receipts, this indicator is lit.
2ND@RCT
3RD@
"70
T/S1 T/S2 T/S3 F/S
TOTAL CHANGE
AMOUNT
RPT
4 ST $27.83
Langue-de-chat
12
3 4
2ND@
3RD@
3 "54
1234
TAX
TOTAL CHANGE
AMOUNT
RPT
6 ST $43.75
Langue-de-chat
5 6 7
2ND@RCT
3RD@
$71
1234
TAX
TOTAL CHANGE
AMOUNT
RPT
CASH $50.00
CHANGE
09A
89
RECEIPT
ON/OFF
Display example
Item registration
Repeat registration
Totalize operation
PRICE
SHIFT
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20
Introducing TK-T500
Keyboard
C
789
456
123
000•
RECEIPT
JOURNAL
FEED FEED
918273645546372819099108
817263544536271808998107
716253443526170798897106
615243342516069788796105
514233241505968778695104
413223140495867768594103
312213039485766758493102
211202938475665748392101
110192837465564738291100
CLK#
RC PD
RECEIPT
ON/OFF
T/S1 T/S2
%
–
–
RF
#
NS
CH NB
CR
SUBTOTAL
CHK/
TEND
CA
AMT
TEND
X/FOR
DATE
TIME
RECEIPT
ERR.
CORR
CANCEL
48
37
26
15
NEW/
OLD
CHK
2
1
3
4
6
7
8
0 AKN
L
ED
R
U
T
S
V
W
X
G5
JH
• Register Mode
1 Paper feed key f, j
Hold this key down to feed paper from the printer.
2 Post receipt key ;
Use this key to produce a post-finalization receipt.
3 Receipt on/off key Q
Use this key twice to change the status “receipt issue” or
“no receipt.” In case of “receipt issue”, the indicator is
lit.
4 Refund key R
Use this key to input refund amounts and void certain
entries.
5 New/old check key B
Use this key in a check tracking system to input check
numbers in order to open new checks and to reopen
existing checks.
6 Clear key C
Use this key to clear an entry that has not yet been
registered.
7 Ten key pad 0, 1 ~ 9, -, ^
Use these keys to input numbers.
8 Clerk number key o
Use this key to sign clerk on and off the register.
9 Open key O
Use this key to temporarily release a limitation on the
number of digits that can be input for a unit price.
0 Discount key p
Use this key to register discounts.
A Minus key m
Use this key to input values for subtraction.
B Loan key l
This key is used to input the amount of money provided
for making change. This operation affects media totals,
rather than sales totals. Loans are made for all types of
money which can be specified by the finalize key.
C Pick up key L
When the amount in drawer exceeds the limit value
(sentinel function), the manager performs a pick up
operation. This key is used for this function. This
operation affects media totals, rather than sales totals.
Pick ups are made for all types of money which can be
specified by the finalize key.
D Tax status shift 1 key t
Use this key to change the Taxable 1 status of the next
item.
E Tax status shift 2 key T
Use this key to change the Taxable 2 status of the next
item.
F Currency exchange key E
Use this key to convert foreign currency to local currency
or vice versa using the exchange rate preset for the key
and displays the result.
G Non-add/No sale key N
Non-add key: To print reference number (to identify a
personal check, credit card, etc.) during a transaction, use
this key after some numerical entries.
No sale key: Use this key to open the drawer without
registering anything.
for U.S.
NEW/
OLD
www.cashregisters.net
21
Introducing TK-T500
TK-T500 User’s Manual
C
789
456
123
000•
RECEIPT JOURNAL
FEED FEED
RC
OPEN
%
–
RF
COVERS
TABLE
TRANS
#
NS
CH
CR
CE
SUBTOTAL
CHK/
TEND
CA
AMT
TEND
X
DATE
TIME
48
37
26
15
RECEIPT
ERR.
CORR
CANCEL
PD
EURO
NEW/
OLD
CHK
NB
2
1
4
5
6
7
9
K M
N
G0
S
T
R
F
U
V
W
X
PO
JI
C
789
456
123
000•
RECEIPT JOURNAL
FEED FEED
VAT
RC
RECEIPT
ON/OFF
%
–
–
RF CE
#
NS
CH
CR1 CR2
SUBTOTAL
CHK/
TEND
CA
AMT
TEND
X
DATE
TIME
48
37
26
15
RECEIPT
LOAN
PICK
UP
ERR.
CORR
CANCEL
PD
EURO
2
1
3
4
6
7
Q
B CKN
M
A0
R
TS
V
W
X
GF
JI
for German for other area
H Multiplication/For/Date/Time key
x
Use this key to input a quantity for a multiplication
operation and registration of split sales of packaged
items. Between transactions, this key displays the current
time and date.
I Multiplication/Date/Time key X
Use this key to input a quantity for a multiplication
operation. Between transactions, this key displays the
current time and date.
J Error correction/Cancellation key e
Use this key to correct registration errors and to cancel
registration of entire transactions.
K Received on account key r
Use this key following a numeric entry to register money
received for non-sale transactions.
L Paid out key P
Use this key following a numeric entry to register money
paid out from the drawer.
M Euro/Paid out key q
Euro key: Use this key to convert the main currency to
the sub currency (the euro/the local money), when
registering a subtotal amount. This key is also used for
specifying sub currency while entering an amount of
payment or declaration in drawers.
Paid out key: Use this key following a numeric entry to
register money paid out from the drawer.
N Department keys !, ", # ~ %
Use these keys to register items to departments.
O Customer number key B
Use this key to register the number of customers.
P Table transfer key B
Use this key to transfer the contents of a check to another
check.
Q VAT key V
Use this key to print a VAT breakdown.
R Credit key c, d, B
Use this key to register a credit sale.
S Charge key h
Use this key to register a charge sale.
T Check key k
Use this key to register a check tender.
U New balance key B
Use this key for adding the latest registered total amount
to the previous balance to obtain a new balance.
V Subtotal key s
Use this key to display and print the current subtotal
(includes add-on tax) amount.
W Cash/Amount tendered key a
Use this key to register a cash tender.
X Flat PLU key (, ) ~ /
Use these keys to register items to flat PLUs.
* If you use B or B, please ask your dealer.
(Selection of check tracking initialization pattern is necessary.)
COVERS
TABLE
TRANS
CR
NB
NB
NEW/
OLD
www.cashregisters.net
22
Introducing TK-T500
Allocatable functions
You can tailor a keyboard to suit your particular type of
business.
Add check
Use this key in a check tracking system to combine the details
of more than one check into a single check.
Arrangement
Use this key to activate an arrangement program programmed
in the arrangement file. Any operation that can be performed
from the keyboard, as well as mode, can be programmed in an
arrangement program, and can be performed merely by
pressing this key. In addition, one numeric entry can be
included in an arrangement program. In this case, input the
number and press this key.
The mode control function of this key can be programmed for
all modes except for the OFF and PGM mode.
Bill copy
Use this key to issue bill copy.
Bottle return
Use this key to specify next item as bottle return.
Cancel
Invalidates all preceding data registered for departments, PLUs
and set menus within a transaction. This key must be pressed
before the transaction involving the data to be invalidated is
finalized. It is also effective even after calculation of subtotal
amount.
Check endorsement
Use this key to print a preset check endorsement message using
the slip printer.
Check print
Use this key to print the check on the slip printer.
Clerk transfer
Use this key to transfer opened checks to another clerk.
Coupon
Use this key for registering coupons.
Coupon 2
Use this key to declare the next item registration as coupon.
Cube
This key provides the same functions as the Square key. In
addition, this key also has a cube multiplication function.
Currency exchange
Use this key to convert foreign currency to local currency or
vice versa using the exchange rate preset for the key and
displays the result.
Use this key for conversions of a home currency subtotal or
merchandise subtotal to equivalent of another country's
currency.
Use this key for conversions of another country's currency to
the equivalent of the home currency.
Customer number
Use this key to register the number of customers.
Declaration
Use this key to declare in drawer amount for money declaration.
Deposit
Use this key to register deposits.
Eat-in
Use this key to specify if the customer eats in the restaurant.
Before closing a transaction press this key.
EBT (electronic benefit transfer)
Use this key to register an EBT amount with a tender amount
input.
Food stamp shift
Use this key to change food stamp status.
Food stamp subtotal
Use this key to obtain the food stamp applicable amount.
Food stamp tender
Use this key to register a food stamp payment amount with a
tender amount input.
Ketten Bon
Use this key to enter quantities for multiplication. Multiplication by this key issues singular order prints.
Manual tax
Use this key to register a tax amount.
Menu shift
Use this key to shift key to the 1st ~ 6th menu.
Merchandise subtotal
Use this key to obtain subtotal excluding the add-on tax
amount and the previous balance.
New balance
Use this key for adding the latest registered total amount to the
previous balance to obtain a new balance.
New check
Use this key in a check tracking system to input a new check
number in order to open a new check under that number.
New/Old check
Use this key in a check tracking system to input check numbers
in order to open new checks and to reopen existing checks.
When the clerk inputs a check number, the register checks to
see if that number already exists in the check tracking memory.
If there is no matching number in the memory, a new check is
opened under the input number. If the check number input
matches a number already stored in the memory, that check is
reopened for further registration or finalization.
No sale
Use this key to open the drawer between transaction.
Non add
Use this key to print reference numbers (personal check
number, card number, etc.)
Normal receipt
Use this key to change the order status from Bon to normal.
OBR (Optical barcode reader)
Use this key to input optical barcodes manually.
Old check
Use this key in a check tracking system to input the number of
an existing check (previously created by the New check key)
whose details are stored in the check tracking memory.
Existing checks are reopened to perform further registration or
to finalize them.
One touch NLU
Use this key to register scanning PLU directly from the
keyboard. There is one One touch NLU key for one scanning
PLU, and multiple one touch NLU keys can be set on the
keyboard.
www.cashregisters.net
23
Introducing TK-T500
TK-T500 User’s Manual
Open 2
Use this key to suspend the compulsory specifications.
Open check
Use this key to issue an open check report of an assigned clerk.
Operator number
Use this key to enter a clerk number during clerk transfer.
Operator X/Z
Use this key to issue a clerk’s individual X/Z report.
Plus
Use this key for registering surcharge.
Premium
Use this key to apply a preset % or manual input % to obtain
the premium amount for the last registered item or subtotal.
Previous balance
Use this key to register the previous negative/positive balance
at the beginning of or during a transaction.
Previous balance subtotal
Use this key to obtain subtotal excluding the add-on tax
amount and current balance.
Price
Use this key to register an open PLU.
Price change
Use this key to change scanning PLU unit price temporarily.
Price inquiry
Use this key to confirm the price and descriptors of PLU
without registering.
Price shift
Use this key to shift a PLU item/flat-PLU key to the 1st ~ 2nd
unit price, a scanning PLU to the 1st ~ 3rd unit price.
Rate tax
Use this key to activate the preset tax rate or manually input
rate to obtain the tax for the preceding taxable status 1 amount.
Recall
Use this key for recalling the transferred check number by the
store key. When this key is pressed, the check number will
appear in order of the oldest record.
Red price
Use this key to register a new (discounted) price of an item.
Review
Use this key to examine the current transaction by displaying
item descriptor and registered amount. This key is also used for
void operation or separate check operation.
Scale
Use this key to read the weight of the item and shows it on the
display. This key is also used to input the weight manually.
Separate check
Use this key in a check tracking system to separate selected
items from one check to another check.
Slip feed/release
Use this key to feed slips inserted into the slip printer. This is
done by specifying the number of feed lines. This key is also
used to release the slip paper holder if numbers are not entered.
Slip back feed/release
Use this key to back feed slips inserted into the slip printer.
This is done by specifying the number of feed lines. This key is
also used to release the slip paper holder if numbers are not
entered.
Slip print
Use this key to execute a slip batch printing on the slip printer.
Pressing this key prints the sales details. Actual printing is
performed following receipt issuance.
Square
This key provides the same functions as the Multiplication key.
In addition, this key also has a square multiplication function.
Stock inquiry
Use this key to check the current stock quantity for a PLU
without registering.
Store
Use this key for storing the check number of the registered
items. When this key is pressed, registered item data will be
stored, and then these data will transfer to the youngest check
number.
Table number
Use this key to input table numbers.
Table transfer
Use this key to transfer the contents of a check to another
check.
Takeout
Use this key to specify if the customer takes out items. Before
total a transaction. Press this key for the tax exemption.
Tare
Use this key to input tare weight.
Tax exempt
Use this key to change taxable amounts to nontaxable amounts.
Taxable amount subtotal
Use this key to obtain taxable amount subtotal.
Text print
Use this key to enter characters to print.
Text recall
Use this key to print preset characters.
Tip
Use this key to register tips.
Tray total
Use this key to display the total amount for all registrations
from the last registration until this key is pressed or registrations between presses of this key.
Unit weight
Use this key to input the unit weight of a scalable item.
Void
Use this key to invalidate preceding item data registered.
www.cashregisters.net
24
Introducing TK-T500
1
2
4
3
How to remove/replace the sheet holder
Remove the sheet holder
Follow steps 1 ~ 2.
Replace the sheet holder
Follow steps 3 ~ 4.
www.cashregisters.net
25
Introducing TK-T500
TK-T500 User’s Manual
1
1
U
P
UP
UP
UP
Back side
UP
UP
Back side
9
8
7
6
5
4
3
2
1
18
17
16
15
14
13
12
11
10
27
26
25
24
23
22
21
20
19
36
35
34
33
32
31
30
29
28
45
44
43
42
41
40
39
38
37
5
4
5
3
5
2
5
1
5
0
4
9
4
8
4
7
4
6
6
3
6
2
6
1
6
0
5
9
5
8
5
7
5
6
5
5
7
2
7
1
7
0
6
9
6
8
6
7
6
6
6
5
6
4
8
1
8
0
7
9
7
8
7
7
7
6
7
5
7
4
7
3
9
0
8
9
8
8
8
7
8
6
8
5
8
4
8
3
8
2
9
9
9
8
9
7
9
6
9
5
9
4
9
3
9
2
9
1
1
0
8
1
0
7
1
0
6
1
0
5
1
0
4
1
0
3
1
0
2
1
0
1
1
0
0
1
9
8
7
6
5
4
3
2
1
18
17
16
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14
13
12
11
10
27
26
25
24
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22
21
20
19
3
6
3
5
3
4
3
3
3
2
3
1
3
0
2
9
2
8
4
5
4
4
4
3
4
2
4
1
4
0
3
9
3
8
3
7
54
53
52
51
50
49
48
47
46
63
62
61
60
59
58
57
56
55
72
71
70
69
68
67
66
65
64
8
1
8
0
7
9
7
8
7
7
7
6
7
5
7
4
7
3
9
0
8
9
8
8
8
7
8
6
8
5
8
4
8
3
8
2
9
9
9
8
9
7
9
6
9
5
9
4
9
3
9
2
9
1
1
0
8
1
07
1
0
6
1
0
5
1
0
4
1
03
1
0
2
1
0
1
1
0
0
1
1
3
2
4
5
6
How to install a menu sheet in the sheet holder
Open the sheet holder
Follow the steps 1 ~ 3.
Set a menu sheet in the sheet holder
Follow the steps 4 ~ 6.
www.cashregisters.net
26
REG 03-06-2000(SAT) 11:58
C
01 MC#01 000123
1 DEPT01 T1 •1.00
1 DEPT02 T1 •2.00
5 DEPT03 •5.00
7 No
TA1 •3.00
TX1 •0.15
TL
•8.15
CASH •10.00
CG •1.85
REG 03-06-2000(SAT) 11:59
C
01 MC#01 000124
1 DEPT01 T1 •1.00
1 DEPT12 T1 •1.00
5 DEPT03 •6.00
7 No
TA1 •2.00
TX1 •0.10
TL
•8.10
CASH •10.00
CG •1.90
REG 03-06-2000(SAT) 11:59
C
01 MC#01 000124
REG 03-06-2000(SAT) 11:58
C
01 MC#01 000123
1 DEPT01 T1 •1.00
1 DEPT02 T1 •2.00
5 DEPT03 •5.00
7 No
TA1 •3.00
TX1 •0.15
TL
•8.15
CASH •10.00
CG •1.85
REG 03-06-2000(SAT) 11:59
C
01 MC#01 000124
1 DEPT01 T1 •1.00
1 DEPT12 T1 •1.00
5 DEPT03 •6.00
7 No
TA1 •2.00
TX1 •0.10
TL
•8.10
CASH •10.00
CG •1.90
REG 03-06-2000(SAT) 11:59
C
01 MC#01 000125
How to read the printouts
• The journal and receipts are records of all transactions and operations.
• The contents printed on receipts and journal are almost identical.
• To save journal paper, you can choose the character height (standard/half) of journal.
• You can choose the journal skip function.
If the journal skip function is selected, the cash register will print the total amount of each transaction, and the
details of premium, discount and reduction operations only, without printing department and PLU item registrations on the journal.
• The following items can be skipped on receipts and journal.
• Consecutive number
• Taxable status
• Taxable amount
• Item counter
************************
* THANK YOU *
** CALL AGAIN **
************************
* COMMERCIAL MESSAGE *
* COMMERCIAL MESSAGE *
* COMMERCIAL MESSAGE *
* COMMERCIAL MESSAGE *
REG 03-06-2000(SAT) 11:58
C
01 MC#01 000123
1 DEPT01 T1 •1.00
1 DEPT02 T1 •2.00
5 DEPT03 •5.00
7 No
TA1 •3.00
TX1 •0.15
TL
•8.15
CASH •10.00
CG •1.85
*** BOTTOM MESSAGE ***
*** BOTTOM MESSAGE ***
*** BOTTOM MESSAGE ***
*** BOTTOM MESSAGE ***
Receipt Sample
Journal Sample Journal Sample
(Standard height character) (Half height character)
— Logo message
— Commercial message
— Mode/Date/Time
—
Clerk/Machine No.
Consecutive No.
— Q’ty/Item
— Item counter
— Bottom message
In the operation examples contained in this manual, the print samples are what would be produced if the roll
paper is being used for receipts. They are not actual size. Actual receipts are 58 mm wide. Also, all sample receipts
and journals are printout images.
Basic Operations and Setups
www.cashregisters.net
27
Basic Operations and Setups
TK-T500 User’s Manual
• Check to make sure that the cash register is
plugged in securely. Page 9
• Check to make sure there is enough paper
left on the roll. Pages 10, 11
• Read the financial totals to confirm that they are
all zero. Page 101
• Check the date and time. Page 29
• Register transactions. Page 30
• Periodically read totals. Page 100
• Reset the daily totals. Page 50
• Remove the journal. Page 116
• Empty the cash drawer and leave it open. Page 17
• Take the cash and journal to the office.
How to use your cash register
The following describes the general procedure you should use in order to get the most out of your cash register.
BEFORE business hours…
DURING business hours…
AFTER business hours…
www.cashregisters.net
28
Basic Operations and Setups
Assigning a clerk
On models available in the United States and Canada, clerk or cashier assignment can
be performed using clerk secret numbers only (clerk buttons are not equipped).
In Germany, you can assign clerks by using clerk key or by clerk secret number
(clerk key is equipped).
In other areas, you can assign clerks by using clerk button or by clerk secret number.
The method you of assigning clerk depends on the programming of your cash register.
Clerk button
You can assign the clerk or cashier using the six buttons located below the display panel.
Clerk lock/clerk key
You can assign the clerk or cashier inserting a clerk key into the clerk lock .
Clerk secret number key
When the cash register is programmed to use clerk secret numbers for clerk or cashier assignment, the clerk
buttons are not functional.
Clerk sign on
OPERATION RECEIPT
Signing clerk 1 on:
1 6 o
Signing clerk 2 on: 2 6 o
○○○
Signing clerk 15 on: 15 6 o
• If you do not want the clerk secret number to be shown on the display, press o before entering the number.
Clerk sign off
OPERATION
Signing clerk off:
0 6 o
(except PGM mode)
• The current clerk is also signed off whenever you set the mode switch to OFF position.
Important!
• The error code “E008” appears on the display whenever you try to perform a registration, a read/
reset operation without signing on.
• A clerk cannot sign on unless other clerk is signed off.
• The signed on clerk is also identified on the receipt/journal.
— Clerk name/machine No./consecutive No.
* COMMERCIAL MESSAGE *
REG 03-06-2000(SAT) 11:58
C
01 MC#01 000123
1 DEPT01 T1 •1.00
Clerk secret number
(1 ~ 15 is set as default.)
Mode switch
ALL
www.cashregisters.net
29
Basic Operations and Setups
TK-T500 User’s Manual
Displaying the time and date
You can show the time or date on the display of the cash register whenever there is
no registration being made.
To display and clear the date/time
OPERATION DISPLAY
03-06-2000 (SAT)
x or X 08-3~
REG
C
01
C ~00
Preparing coins for change
You can use the following procedure to open the drawer without registering an item.
This operation must be performed out of a sale.
(You can use the r key instead of the N key. See page 49.)
Opening the drawer without a sale
OPERATION RECEIPT
N
#/NS •••••••••
Mode switch
REG
Date/time appears on the display.
Clears the date/time display.
Mode switch
REG
www.cashregisters.net
30
Basic Operations and Setups
Unit price
Department
Preparing and using department/flat-PLU keys
Registering department/flat-PLU keys
The following examples show how you can use the department/flat-PLU keys in
various types of registrations.
Single item sale
Example 1
OPERATION RECEIPT
1-
!
F
Example 2 (Subtotal registration and change computation)
OPERATION RECEIPT
1234
(
ss
ss
s
20-
FF
FF
F
Repeat
OPERATION RECEIPT
150!
!!
!!
!
!!
!!
!
s
10-F
1 PLU001 •12.34
TL
•12.34
CASH •20.00
CG •7.66
— Total amount
— Amount tendered
— Change
1 DEPT01 •1.00
TL
•1.00
CASH •1.00
Department No./
—
unit price
—
Total amount
Mode switch
REG
Unit price $12.34
——————————
Item Quantity 1
——————————
Flat-PLU 1
—————————————
Payment Cash $20.00
Unit price
Flat-PLU
Amount tendered
3 DEPT01 •4.50
TL
•4.50
CASH •10.00
CG •5.50
Unit price $1.00
——————————
Item Quantity 1
——————————
Dept. 1
—————————————
Payment Cash $1.00
Unit price $1.50
——————————
Item Quantity 3
——————————
Dept. 1
—————————————
Payment Cash $10.00
—
Repeat items are
gathered to one line.
*
Programmable option
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