Casio TK-950 User Manual
ELECTRONIC CASH REGISTER
TK-950
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YOUR RECEIPT
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GROCERY
DAIRY
H.B.A.
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CI
USER'S MANUAL
Introduction & Contents
Important!
Your new cash register has been carefully tested before shipment to ensure proper operation. Safety
devices eliminate worries about breakdowns resulting from operator errors or improper handling. In
order to ensure years of trouble-free operation, however, the following points should be noted when
handling the cash register.
Do not locate the cash register where it will be
subjected to direct sunlight, high humidity,
splashing with water or other liquids, or high
temperature (such as near a heater).
Be sure to check the stick er on the side of the
cash register to make sure that its voltage
matches that of the power supply in the area.
Never operate the cash register while your
hands are wet.
Never try to open the cash register or attempt
your own repairs. Take the cash register to y our
authorized CASIO dealer for repairs.
Use a soft, dry cloth to clean the exterior of the
cash register. Never use benzene, thinner, or
any other volatile agent.
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Welcome to CASIO Cash Register!
Congratulations upon your selection of a CASIO Electronic Cash Register, which is designed to
provide years of reliable operation.
Operation of a CASIO cash register is simple enough to be mastered without special training.
Everything you need to know is included in this manual, so keep it on hand for reference.
Consult your CASIO dealer if you have any questions about points not specifically covered in this
manual.
Introduction & Contents
GUIDELINES LAID DOWN BY FCC R ULES FOR USE OF THE UNIT IN THE U .S.A.
(Not applicable to other areas)
WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC WARNING: Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Please keep all information for future reference.
The main plug on this equipment must be used to disconnect mains power.
Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.
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Introduction & Contents
Safety Precautions
• To use this product safely and correctly, read this manual thoroughly and operate as
instructed.
After reading this guide, keep it close at hand for easy reference.
Please keep all informations for future reference.
• Always observe the warnings and cautions indicated on the product.
About the icons
In this guide various icons are used to highlight safe operation of this product and to prevent
injury to the operator and other personnel and also to prevent damage to property and this
product. The icons and definitions are given below.
Indicates that there is a risk of severe injury or death if used incorrectly.
Indicates that injury or damage may result if used incorrectly.
Icon examples
To bring attention to risks and possible damage, the following types of icons are used.
The symbol indicates that it includes some symbol for attracting attention (including
warning). In this triangle the actual type of precautions to be taken (electric shock, in this
case) is indicated.
The symbol indicates a prohibited action. In this symbol the actual type of prohibited
actions (disassembly, in this case) will be indicated.
The symbol indicates a restriction. In this symbol the type of actual restriction (removal of
the power plug from an outlet, in this case) is indicated.
Handling the register
Should the register malfunction, start to emit smoke or a strange odor, or
otherwise behave abnormally, immediately shut down the power and unplug
the AC plug from the power outlet. Continued use creates the danger of fire and
electric shock.
• Contact CASIO service representative.
Do not place containers of liquids near the register and do not allow any
foreign matter to get into it. Should water or other foreign matter get into the
register, immediately shut down the power and unplug the AC plug from the
power outlet. Continued use creates the danger of shorting, fire and electric
shock.
• Contact CASIO service representative.
Warning!
Should you drop the register and damage it, immediately shut down the power
and unplug the AC plug from the power outlet. Continued use creates the
danger of shorting, fire and electric shock.
• Attempting to repair the register yourself is extremely dangerous. Contact CASIO service
representative.
Never try to take the register apart or modify it in any way. High-voltage
components inside the register create the danger of fire and electric shock.
• Contact CASIO service representative for all repair and maintenance.
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Power plug and AC outlet
Use only a proper AC electric outlet (100V~240V) . Use of an outlet with a
different voltage from the rating creates the danger of malfunction, fire, and
electric shock. Overloading an electric outlet creates the danger of overheating
and fire.
Make sure the power plug is inserted as far as it will go. Loose plugs create the
danger of electric shock, overheating, and fire.
• Do not use the register if the plug is damaged. Never connect to a power outlet that is loose.
Use a dry cloth to periodically wipe off any dust built up on the prongs of the
plug. Humidity can cause poor insulation and create the danger of electric
shock and fire if dust stays on the prongs.
Never use detergent to clean the power cord, especially the plug and jack.
Do not allow the power cord or plug to become damaged, and never try to
modify them in any way. Continued use of a damaged power cord can cause
deterioration of the insulation, exposure of internal wiring, and shorting, which
creates the danger of electric shock and fire.
• Contact CASIO service representative whenever the power cord or plug requires repair or
maintenance.
Warning!
Introduction & Contents
Caution!
Do not place the register on an unstable or uneven surface. Doing so can
cause the register — especially when the drawer is open — to fall, creating the
danger of malfunction, fire, and electric shock.
Do not place the register in the following areas.
• Areas where the register will be subject to large amounts of humidity or dust, or directly
exposed to hot or cold air.
• Areas exposed to direct sunlight, in a close motor vehicle, or any other area subject to very
high temperatures.
The above conditions can cause malfunction, which creates the danger of fire.
Do not overlay bend the power cord, do not allow it to be caught between
desks or other furniture, and never place heavy objects on top of the power
cord. Doing so can cause shorting or breaking of the power cord, creating the
danger of fire and electric shock.
Be sure to grasp the plug when unplugging the power cord from the wall outlet.
Pulling on the cord can damage it, break the wiring, or cause short, creating the
danger of fire and electric shock.
Never touch the plug while your hands are wet. Doing so creates the danger of
electric shock. Pulling on the cord can damage it, break the wiring, or cause
short, creating the danger of fire and electric shock.
Never touch the printer head, platen and cutter.
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Introduction & Contents
Introduction & Contents ...................................................................................... 2
Getting Started ................................................................................................... 10
1. Load the memory protection batteris and Paper rolls ................................................. 10
2. Install receipt / journal paper........................................................................................11
3. Plug the cash register into a wall outlet. ..................................................................... 13
4. Insert the mode key marked “PGM” into the mode switch.......................................... 13
5. Turn the mode switch to the “PGM” position............................................................... 13
6. Set the date. ............................................................................................................... 13
7. Set the time.................................................................................................................13
8. Tax table programming ............................................................................................... 14
9. Select printouts and watermark on receipt. ................................................................ 16
10. Department unit price programming ......................................................................... 17
11. PLU unit price programming ..................................................................................... 17
12. Discount rate programming ...................................................................................... 17
13. Issuing daily reset report........................................................................................... 17
14. Advanced operations and Setups ............................................................................. 18
15. Issuing reports .......................................................................................................... 18
16. Troubleshooting ........................................................................................................ 18
Introducing the Register.................................................................................... 20
General guide ................................................................................................................. 20
Roll paper.............................................................................................................................................. 20
Mode key .............................................................................................................................................. 20
Drawer .................................................................................................................................................. 20
Drawer lock / Drawer key ...................................................................................................................... 20
Magnetic plate....................................................................................................................................... 20
Mode switch .......................................................................................................................................... 21
How to set the Pop-up display .............................................................................................................. 21
How to set the menu sheet ................................................................................................................... 21
Display ............................................................................................................................ 22
Display panel ........................................................................................................................................ 22
Main display .......................................................................................................................................... 22
Customer display .................................................................................................................................. 22
Keyboard ........................................................................................................................24
Allocatable functions....................................................................................................... 26
Basic Operations and Setups ........................................................................... 28
How to read the printouts .................................................................................................... 28
How to use your cash register............................................................................................. 29
Before business hours......................................................................................................... 30
Checking the time and date ............................................................................................ 30
To display and clear the date/time ........................................................................................................ 30
Preparing coins for change............................................................................................. 30
Preparing and using department keys................................................................................. 31
Registering department keys .......................................................................................... 31
Programming department keys....................................................................................... 33
To program a unit price for each department ........................................................................................ 33
To program the tax calculation status for each department .................................................................. 33
To program high amount limit for each department............................................................................... 33
Registering department keys by programming data ....................................................... 34
Preset price ........................................................................................................................................... 34
Preset tax status ................................................................................................................................... 34
Locking out high amount limitation........................................................................................................ 34
Preparing and using PLUs .................................................................................................. 35
Programming PLUs ........................................................................................................ 35
To program a unit price for each PLU ................................................................................................... 35
To program tax calculation status for each PLU ................................................................................... 35
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Registering PLUs............................................................................................................ 36
Preparing and using discounts ............................................................................................ 38
Programming discounts .................................................................................................. 38
Registering discounts ..................................................................................................... 38
Discount for items and subtotals ........................................................................................................... 38
Preparing and using reductions........................................................................................... 39
Programming for reductions ........................................................................................... 39
To program preset reduction amount .................................................................................................... 39
Registering reductions .................................................................................................... 39
Reduction for items and subtotal .......................................................................................................... 39
Registering credit and check payments .............................................................................. 40
Check .................................................................................................................................................... 40
Charge .................................................................................................................................................. 40
Credit .................................................................................................................................................... 40
Mixed tender (cash and check) ............................................................................................................. 40
Shifting the taxable status of an item .................................................................................. 41
Calculation merchandise subtotal................................................................................... 41
Registering returned goods in the REG mode .................................................................... 42
Registering returned goods in the RF mode ....................................................................... 42
Registering money received on account ............................................................................. 43
Registering money paid out................................................................................................. 43
No sale registration ............................................................................................................. 43
Making corrections in a registration..................................................................................... 44
To correct an item you input but not yet registered......................................................... 44
To correct an item you input and registered.................................................................... 45
To cancel all items in a transaction ................................................................................. 46
Printing the daily sales reset report ..................................................................................... 47
Advanced Operations ........................................................................................ 48
Using clerk functions ...........................................................................................................48
Enable clerk feature........................................................................................................ 48
Assigning a clerk............................................................................................................. 48
Clerk number key .................................................................................................................................. 48
Single item cash sales......................................................................................................... 49
Currency exchange function................................................................................................ 50
Registering foreign currency........................................................................................... 50
Full amount tender in foreign currency ................................................................................................. 50
Partial tender in a foreign currency ....................................................................................................... 51
Premium .............................................................................................................................. 52
Coupon................................................................................................................................ 52
Age verification.................................................................................................................... 53
Check tracking systems ...................................................................................................... 54
Check tracking system.................................................................................................... 54
Opening a check ................................................................................................................................... 54
Adding to a check ................................................................................................................................. 54
Issuing a guest receipt .......................................................................................................................... 55
Closing a check memory....................................................................................................................... 55
New / old check key operation .............................................................................................................. 55
Add check ............................................................................................................................................. 56
Flat-PLU .............................................................................................................................. 57
Text recall ............................................................................................................................ 57
Inputting the number of customers...................................................................................... 57
Clerk interrupt function ........................................................................................................58
Condiment / preparation PLUs ............................................................................................ 59
Set menu ............................................................................................................................. 59
Arrangement key registrations ............................................................................................ 60
Tips...................................................................................................................................... 60
Introduction & Contents
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Introduction & Contents
Item correction by using VOID key...................................................................................... 61
Addition ............................................................................................................................... 61
Programming department / PLU descriptors and preset messages in the list .................... 62
How to choose and set the department / PLU descriptors in the list .............................. 62
How to choose and set the preset receipt message and graphic logo in the list............ 62
Preset message and graphic print sample............................................................................................ 62
Character manual input ....................................................................................................... 63
Entering characters .............................................................................................................63
Using character keyboard............................................................................................... 63
Entering characters by multi tapping .............................................................................. 64
Programming descriptors and messages by entering characters ....................................... 65
Programming PLU descriptor ......................................................................................... 65
Programming department / flat-PLU / function key descriptor ........................................ 66
Function key.......................................................................................................................................... 66
Department key..................................................................................................................................... 66
Flat-PLU key ......................................................................................................................................... 66
Programming message................................................................................................... 67
Receipt message .................................................................................................................................. 67
Programming Clerk name............................................................................................... 67
Clerk name............................................................................................................................................ 67
Programming other descriptors ...................................................................................... 68
Report descriptor .................................................................................................................................. 68
Text recall character .............................................................................................................................. 69
Grand total, special character ............................................................................................................... 69
Report title............................................................................................................................................. 69
Machine feature program .................................................................................................... 70
General control program................................................................................................. 70
Programming procedure ....................................................................................................................... 70
Program data (by address code) .......................................................................................................... 70
Address code 02 (machine number) ................................................................................70
Address code 03 (consecutive number)...........................................................................70
Address code 04 (tax system)..........................................................................................70
Address code 05 (print control for receipt) .......................................................................71
Address code 06 (calculation & operation control)...........................................................71
Address code 08 (print control for fixed total report) ........................................................72
Address code 10 (print control for taxable amount) .........................................................72
Address code 14 (currency exchange control).................................................................73
Address code 15 (print control for reports).......................................................................73
Address code 16 (print control for grand total) .................................................................74
Address code 17 (print control) ........................................................................................74
Address code 18 (print control for guest receipt) .............................................................74
Address code 19 (receipt control) ....................................................................................74
Address code 21 (message control).................................................................................75
Address code 26 (check tracking) ....................................................................................75
Address code 27 (clerk control)........................................................................................75
Address code 30 (thermal printer control) ........................................................................76
Address code 34 (backlight control) .................................................................................76
Key function program .......................................................................................................... 78
Department key/Flat-PLU key/PLU program (Batch feature programming) ................... 78
Programming procedure ....................................................................................................................... 78
Program data ........................................................................................................................................ 78
Department key/Flat-PLU key/PLU program (Individual feature programming) ............. 79
Programming procedure ....................................................................................................................... 79
Program data (by address code) .......................................................................................................... 80
Transaction key program ................................................................................................ 81
Programming procedure ....................................................................................................................... 81
Program data ........................................................................................................................................ 81
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Clerk program ................................................................................................................. 85
Clerk number, check number programming..........................................................................................85
Clerk other programming ...................................................................................................................... 85
Set menu programming ........................................................................................................................ 86
Arrangement programming ................................................................................................................... 86
Keyboard layout change...................................................................................................... 87
Programming the function of each key ........................................................................... 87
Printing read/reset reports................................................................................................... 88
To print the individual department, PLU read report ....................................................... 88
To print daily read reports (except open check and electronic journal)........................... 89
To print electronic journal read report ............................................................................. 89
To print open check read report ...................................................................................... 89
To print daily reset reports (except open check) ............................................................. 90
To print open check reset report ..................................................................................... 90
Read / reset report sample ............................................................................................. 91
To print the periodic 1/2 sales read/reset reports............................................................ 94
Reading the cash register's program................................................................................... 96
To print unit price/rate program (except PLU)................................................................. 96
To print key descriptor, name, message program (except PLU)..................................... 96
To print the machine program (except PLU) ................................................................... 97
To print the PLU unit price .............................................................................................. 98
To print the PLU descriptor ............................................................................................. 98
To print the PLU program................................................................................................ 98
To print the key allocation program................................................................................. 98
Troubleshooting ............................................................................................... 100
When an error occurs........................................................................................................ 100
When the * sign appears on the display............................................................................ 101
When the register does not operate at all ......................................................................... 102
Clearing a machine lock up ............................................................................................... 102
In case of power failure ..................................................................................................... 103
When the L sign appears on the display ........................................................................... 103
User Maintenance and Options ...................................................................... 104
To replace journal paper.................................................................................................... 104
To replace receipt paper.................................................................................................... 105
Options .............................................................................................................................. 105
Specifications................................................................................................... 106
Introduction & Contents
Index.................................................................................................................. 107
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Getting Started
This chapter shows how to setup the cash register and get it ready to operate. Please read this chapter even
if you have used a cash register before.
1. Load the memory protection batteris and Paper rolls
Load the two memory protection batteries
printer cover
1. Remove the printer
cover.
2. Remove the battery
compartment cover.
battery compartment cover
3. Note the (+) and (–) markings in the battery
compartment. Load a set of two new alkaline
batteries so that their positive (+) and negative (–) ends are facing as indicated by the
markings.
No battery is included
in the accessories.
4. Replace the battery compartment cover. 5. Replace the printer cover.
Important!
These batteries protect information stored in your cash register's memory when there is a power
failure or when you unplug the cash register. Be sure to install these batteries.
WARNING!
• Never try to recharge the batteries supplied with the unit.
• Do not expose batteries to direct heat, let them become shorted or try to take them apart.
Keep batteries out of the reach of small children. If your child should swallow a battery, consult a
physician immediately.
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2. Install receipt / journal paper.
Platen arm
Platen
Printer
Important!
Take away the head protection sheet from the printer and close the platen arm.
Caution! (in handling the thermal paper)
• Never touch the printer head and the platen.
• Unpack the thermal paper just before your use.
• Avoid heat/direct sunlight.
• Avoid dusty and humid places for storage.
• Do not scratch the paper.
• Do not keep the printed paper under the following circumstances:
High humidity and temperature/direct sunlight/contact with glue, thinner or a rubber eraser.
Getting Started
To install receipt paper
Step 1
Remove the printer cover.
Step 2
Open the platen arm.
Step 3
Ensuring the paper is being
fed from the bottom of the
roll, lower the roll into the
space behind the printer.
Step 4
Put the leading end of the
paper over the printer.
Step 5
Close the platen arm
slowly until it locks
steadily.
Complete
Replace the printer cover,
passing the leading end of
the paper through the
cutter slot. Tear off the
excess paper.
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Getting Started
To install journal paper
Step 1
Remove the printer cover.
Step 2
Open the platen arm.
Step 3
Ensuring the paper is being
fed from the bottom of the
roll, lower the roll into the
space behind the printer.
Step 4
Put the leading end of the
paper over the printer.
Step 7
Slide the leading end of
the paper into the groove
on the spindle of the takeup reel and wind it onto
the reel two or three turns.
Step 8
Replace the paper guide of
the take-up reel.
Step 9
Place the take-up reel into
place behind the printer,
above the roll paper.
Step 5
Close the platen arm
slowly until it locks
steadily.
Step 10
Press the f key to take
up any slack in the paper.
During machine
installation, press the f
key after power on.
Step 6
Complete
Remove the paper guide of
the take-up reel.
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Replace the printer cover.
3. Plug the cash register into a wall outlet.
Be sure to check the sticker (rating plate) on the side of the cash
register to make sure that its voltage matches that of the power
supply in your area.
4.
Insert the mode key marked “PGM” into the mode switch.
OP
PGM
X
REG
OFF
RF
PGM
5. Turn the mode switch to the “PGM” position.
X
REG
OFF
RF
PGM
When the display shows “Low battery”, load memory protection batteries (refer to page 10).
Z
X2/Z2
P
01
~00
RPT
T1 T2 T3 T4
AMOUNT
TOTAL CHANGE
6. Set the date.
1. Enter current date in year - month - day order, and press the <X/FOR>
Getting Started
Example: June 15, 2008 2 080615x
2. Press <C> key.
Example: C
7. Set the time.
1. Enter current time in 24 hour system, and press the <X/FOR>
Example: 08:30 AM 2 0830x (9:45 PM 2 2145x)
2. Press <C> key .
Example: C
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Getting Started
8. Tax table programming
Programming automatic tax calculation
Important!
After you program the tax calculations, you also have to individually specify which departments
(page 33) and PLUs (page 35) are to be taxed.
For this cash register to be able to automatically register state sales tax, you must program its tax tables with
tax calculation data from the tax table for your state. There are three tax tables (U. S.) and four tax tables
(Canada) that you can program for automatic calculation of three/four separate sales taxes.
Programming for the U.S. tax tables procedure
There are two ways to set up the U.S. tax tables:
A) Input the desired tax rate / Changing the tax rate
X
REG
OFF
RF
PGM
Mode Switch
B) Choose the tax rate from a preset tax table.
Z
X2/Z2
PGM
63s 61 6 ~ 6
Tax table No.
Tax table 1: 1
Tax table 2: 2
Tax table 3: 3
Tax rate
6.25%:
7%: 7
6^25
Rounding
Round off: 50
Cut off: 00
Round up: 90
12^34
Skip to set “Round off / Add-on”.
6
::;: 6 a 6 s
D4D
3
6a6
D
1
Tax system
Add-on: 2
Add-in: 3
The procedure to setup the tax table is printed on the guidance receipt. First issue the guidance receitpt by
the / key and follow it to set the tax table.
/ 2 2/ 2 0101/
(Alabama)
ENTER NUMBER THEN
PRESS <HELP> KEY.
01:HOW TO PROGRAM
DATE AND TIME?
02:HOW TO PROGRAM
TAX TABLE? (US)
:
:
02:HOW TO PROGRAM
TAX TABLE?
•SELECT YOUR STATE AND
ENTER NUMBER THEN
PRESS <HELP> KEY.
0101:ALABAMA
0201:ALASKA
0301:ARIZONA
0401:ARKANSAS
0501:CALIFORNIA
:
:
5001:WISCONSIN
5101:WYOMING
PLEASE SELECT YOUR
DISTRICT NUMBER FOR TAx
TABLE 1 (XXXX) AND TABLE
2 (YYYY) FROM BELOW
TABLE.
1)TURN MODE KEY TO PGM.
2)3<SUBTOTAL>
3)0025<SUBTOTAL>
4)XXXX <CASH> KEY.
5)YYYY <CASH> KEY.
(IF YOU DO NOT NEED
TABLE 2, JUST SKIP
STEP 5)
6)<SUBTOTAL>
XXXX, YYYY IS DISTRICT
NUMBER
ALABAMA
0101: 4% State
0102: 4.5% State & Local
:
0111: 9 % State & Local
Follow these steps.
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8. Tax table programming (continued)
Programming Canadian tax table
X
REG
OFF
RF
PGM
Mode Switch
Z
X2/Z2
PGM
63s 61 6 ~ 6
Tax table No.
Tax table 1: 1
Tax table 2: 2
Tax table 3: 3
Tax table 4: 4
Rounding
Round off: 50
Cut off: 00
Round up: 90
12^34
Tax rate
6.25%:
7%:
Skip to set “Round off / Add-on”.
::;:
6
D4D
• 4 tax tables are used for the following purpose
Table 1: Used for the federal taxable items.
Table 2: Used for the provincial taxable items.
Table 3/4: Used for the provincial taxable items for different tax table.
6a6
6^25
7
3
D
1
Tax system
Add-on: 2
Add-in: 3
Tax on tax: 4
Getting Started
6 a 6 s
Important!
Be sure you use the federal sales tax data with your provincial sales tax data. Even if your
province use the same tax rate as another province, inputting the wrong data will result incorrect
tax calculations.
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Getting Started
9. Select printouts and watermark on receipt.
Turn the mode switch to “PGM”, enter <0>, <1> or <10>, and press the <CHK>, <ST>
Example: issue receipt (with no watermark) 2
issue receipt (with watermark) 2 1ks
print journal 2 10ks
Note !
If you need journal and are sometimes required receipts by customers, select “issue receipt”.
After business hours, issue the electronic journal report.
0ks
NOTE:
After completion of register programming, enter 6200 and s in the PGM 7 mode
(PGM mode ⇒ 7s) to backup the program data into the internal non-volatile memory.
(This opration takes about 30 seconds.)
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10. Department unit price programming
Maximum 6-digit unit price can be set to the department.
Refer to page-33.
Tax calculation status can be set to the department.
Refer to page-33.
11. PLU unit price programming
Maximum 6-digit unit price can be set to the PLU.
Refer to page-35.
Tax calculation status can be set to the PLU.
Refer to page-35.
Getting Started
12. Discount rate programming
0.01 - 99.99% rate can be set to the Discount key.
Refer to page-38.
Tax calculation status can be set to the Discount key.
Refer to page-38.
13. Issuing daily reset report
After business hours, issue daily reset report.
Refer to page-47.
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Getting Started
14. Advanced operations and Setups
Using clerk functions ..................................... 48
Single item cash sales .................................... 49
Currency exchange function .......................... 50
Premium......................................................... 52
Coupon........................................................... 52
Age verification ............................................. 53
Check tracking system ................................... 54
Flat-PLU ........................................................ 57
Text recall....................................................... 57
Input the number of customers ...................... 57
Clerk interrupt function ................................. 58
Condiment / preparation PLUs ...................... 59
15. Issuing reports
Set menu ........................................................ 59
Arrangement key registrations....................... 60
Tips ................................................................ 60
Item correction by using VOID key............... 61
Addition ......................................................... 61
Department / PLU name selection / set ......... 62
Preset message /graphic selection / set .......... 62
Character manual input .................................. 63
Machine feature program............................... 70
Key function program .................................... 78
Keyboard layout change ................................ 87
Individual item read report ............................ 88
Daily read report ............................................ 89
PLU report ................................................ 89
Monthly report .......................................... 89
Hourly report ............................................ 89
Group report ............................................. 89
Flash report ............................................... 89
Electronic journal report ........................... 89
Open check report..................................... 89
16. Troubleshooting
E sign appears .............................................. 100
* sign appears............................................... 101
Drawer does not open .................................. 101
Daily reset report ........................................... 90
Periodic sales report....................................... 94
Program read report ....................................... 96
L sign appears .............................................. 103
To replace receipt / journal paper......... 104, 105
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Getting Started
19
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Introducing the Register
General guide
This part of the manual introduces you to the cash register and provides a general explanation of its various parts.
display drawer keyboard pop-up display printer cover take-up reel main operator customer
Take-up reel
Roll paper
Printer
RAC connector cover
Pop-up display
(customer display)
Main display
Mode switch
Keyboard
Com port connector
cover
Drawer
Drawer lock
Printer cover
Roll paper
You can use the roll paper to print receipts and a
journal (page 11 ~ 12).
Mode key
There are two types of mode keys: the program key
(marked “PGM”) and the operator key (marked “OP”).
The program key can be used to set the mode switch to
any position, while the operator key can select the
REG and OFF position.
OP
PGM
Operator key Program key
Drawer
The drawer opens automatically whenever you finalize
a registration and whenever you issue a read or reset
report. The drawer will not open if it is locked with the
drawer key.
Drawer lock / Drawer key
Use the drawer key to lock and unlock the drawer.
Drawer key
Magnetic plate
Use this plate for tacking the notes received from
customer.
20
E
REG
OFF
RF
PGM
Mode switch
Use the mode keys to change the position of the mode switch and select the mode you want to use.
REG
OFF
RF
X
PGM
Z
X2/Z2
Mode
Switch
X2/Z2
Z
X
REG
Mode Name Description
Periodic sale
read/reset
Daily sales reset
Daily sales read
Register
Used to obtain periodic sales reports without resetting total
data or while resetting all total data.
Used to obtain daily reports while resetting (clearing) all
total data.
Used to obtain daily reports without resetting (clearing) all total
data.
Used for normal registration.
RF
Stand-by
Refund
Program
Cash register standing by.
Used for registering refund transaction.
Used for cash register programming.
OFF
PGM
How to set the Pop-up display
1. Lift the unit until it stops. 2. Rotate the unit.
Introducing the Register
How to set the menu sheet
1. Pull the sheet cover up and remove the old menu sheet. 2. Put the new menu sheet and replace the cover.
A lunch
B lunch
C lunch
D lunch
E lunch
re
a
k
fa
s
t
C
b
re
a
k
fa
s
t
D
C
setm
enu
D
setm
enu
d
in
n
e
r
E
d
in
n
e
r
D lunch
E lunch
D
b
re
a
k
fa
s
t
E
b
re
a
k
fa
s
t
enu
E
setm
enu
F
setm
E
d
in
n
e
r
F
d
in
n
e
r
F lunch
b
re
a
k
fa
s
t
E
E
setm
enu
E
d
in
n
e
r
F lunch
F
b
re
a
k
fa
s
t
enu
G
setm
G
d
in
n
e
r
G lunch H lunch
b
re
a
k
fa
s
t
F
b
re
a
k
fa
s
t
G
b
re
a
k
fa
s
t
H
b
re
a
k
fa
s
t
I b
re
a
F
setm
enu
G
setm
F
d
in
n
e
r
G
d
in
n
e
r
G lunch
H lunch
G
b
re
a
k
fa
s
t
H
b
re
a
k
fa
s
t
enu
H
setm
enu I setm
H
d
in
n
e
r
I d
in
n
e
k
enu
H
setm
enu I setm
enu
H
d
in
n
e
r
I d
in
n
e
r
I lunch
I b
re
a
k
fa
s
t
enu
r
210
1
311
9
A
8
16 24
7
15
614
513
21
412
20
19 27 35 43 51
18
26 34
17 25 33 41
B
23
22
29
28
31
30 38 46
36 44 52
42 50
32 40
48 56 64 72
39 47 55 63 71
54 62
37 45 53
49 57
60 68
59
58 66
65
61 69
A
b
re
a
k
fa
s
t
B
b
A
setm
enu
B
setm
ent
A
d
in
n
e
r
B
d
in
n
e
r
A lunch
s
t
B
setm
n
e
r
B
b
ent C
C
C
B lunch
C lunch
re
a
k
fa
s
t
C
b
re
a
k
fa
s
t
setm
enu
D
setm
d
in
n
e
r
E
d
in
n
e
r
D
A
A
b
re
a
k
fa
A
setm
enu
d
in
n
e
r
B
d
in
70
C
67
I lunch
fa
s
t
21
E
Introducing the Register
Display
Display panel
Main display
3 ST $123.45
PRETZEL
1"34
Customer display
RPT
T1 T2 T3 T4
AMOUNT
1"34
TOTAL CHANGE
22
E
Displays
Main Display Pop-up (customer) display
(alphanumeric + numeric display) (numeric display)
Item registration (by department/PLU)
3 ST $12.34
DEPT001
!50
RPT
Repeat registration
6 ST $19.84
PLU0001
3 "50
RPT
5
Totalize operation
CASH $20.00
T1 T2 T3 T4
AMOUNT
T1 T2 T3 T4
AMOUNT
TOTAL CHANGE
TOTAL CHANGE
1
2
3
4
1
2
3
4
6
!50
3
"50
3
Introducing the Register
CG
'66
RPT
1 Item count and subtotal
This part of the display shows item sold count and
subtotal.
2 Item / Key / Change descriptor
When you register an item or key, the item / key /
change descriptor appears here.
Mode descriptor is also displayed here.
3 Amount / Quantity
This part of the display shows monetary amounts.
It also can be used to show the current time.
(The current date is shown in the alphanumeric
display.)
4 Taxable sales status indicators
When you register a taxable item, the corresponting
indicator is lit.
T1 T2 T3 T4
AMOUNT
TOTAL CHANGE
2
3
7
5 Number of repeats
Anytime you perform a repeat registration (page 31,
36), the number of repeats appears here.
Note that only one digit is displayed for the number
of repeats. This means that a “5” could mean 5, 15 or
even 25 repeats.
6 Tendered amount
When the tender operation is made, the entered value
appears here.
7 Total / Change indicators
When the TOTAL indicator is lit, the displayed value
is monetary total or subtotal amount.
When the CHANGE indicator is lit, the displayed
value is the change due.
'66
3
23
E
Introducing the Register
Keyboard
1
J
3
R
FEED
H
ERR.CORR
CANCEL
T
C
#
RF
T/S1 T/S 2
2
789
456
123
000
S
C
U
M
NS
—
E
D
I
F
G
.
MENU
SHIFT
CLK #
RECEIPT
ON/OFF
–
%
X/FOR
DATE
TIME
PRICE
PLU/
S DEPT
8
09
TAX
PGM
SIGN
OFF
7
K
A B
RC PD
P
O
6
NEW
NB
SUB
TOTAL
Q
5
N
4
CA
TEND
HELP
GUEST/
POST
RECEIPT
OLD
CHK
MD/ST
AMT
1 Paper feed key f
Hold this key down to feed paper from the printer.
2 Ten key pad 0, 1, ~ 9, -, ^
Use these keys to input numbers.
3 Clear key C
Use this key to clear an entry that has not yet been
registered.
4 Cash amount tendered key a
Use this key to register a cash sale.
5 Check key k
Use this key to register a check tender.
6 Subtotal key s
Use this key to display and print the current subtotal
(includes add-on tax) amount.
7 Help key /
Use this key to look up the procedures to set date/time,
tax table etc.
8 Tax program key ~
Use this key to set the tax status and tax table.
9 Clerk number key o
Use this key to sign clerk on and off the register.
0 Sign off key Å
Use this key to sign clerk off the register.
A Received on account key r
Use this key following a numeric entry to register money
received for non-sale transactions.
L
81624324048566472
71523313947556371
61422303846546270
51321293745536169
41220283644526068
31119273543515967
21018263442505866
1 9 17 25 33 41 49 57 65
B Paid out key P
Use this key following a numeric entry to register money
paid out from the drawer.
C Reduction (minus) key m
Use this key to input values for reduction.
D Discount key p
Use this key to register discounts.
E Receipt on/off key Q
Use this key twice to change the status “receipt issue” or
“no receipt.”
F Price key :
Use this key to register unit prices for subdepartment.
G PLU/Subdepartment key *
Use this key to input PLU (subdepartment) numbers.
H Refund key R
Use this key to input refund amounts and void certain
entries.
I Multiplication/For/Date/Time key x
Use this key to input a quantity for a multiplication and
registration of split sales of packaged items. Between
transactions, this key displays the current time and date.
J Error correct / Cancel key e
Use this key to correct registration errors and to cancel
registration of entire transactions.
K Guest / Post receipt key g
Use this key to produce a guest or post-finalization
receipt.
24
E
L Department keys !, ", ~
Use these keys to register items to departments.
M Menu shift key @
Use this key to shift flat PLU keys to 1st ~ 3rd menu.
N Merchandise subtotal key M
Use this key to display and print the current subtotal
(excludes add-on tax) amount.
O New balance key S
Use this key for adding the latest registered total amount
to the previous balance to obtain a new balance.
P New check key N
Use this key in a check tracking system to input a new
check number in order to open a new check under that
number.
Q Old check key O
Use this key in a check tracking system to input the
number of an existing check (previously created by the
new check key) whose details are stored in the check
tracking memory.
R Non-add key b
Use this key to print reference number (to identify a
personal check, credit card, etc.) during a transaction, use
this key after some numerical entries.
S No sale key n
Use this key to open the drawer without registering
anything.
T Tax shift 1 key t
Use this key without a numeric entry to change the
Taxable 1 status of the next item.
U Tax shift 2 key T
Use this key without a numeric entry to change the
Taxable 2 status of the next item.
Introducing the Register
25
E
Introducing the Register
Allocatable functions
You can tailor a keyboard to suit your particular type of
business.
Add check
Use this key in a check tracking system to combine the details of
more than one check into a single check.
Addition (plus)
Use this key for registering surcharge.
Age verification
Use this key to enter tge birthdate of the customer for age
verification.
Arrangement
Use this key to activate an arrangement program programmed in
the arrangement file. Any operation that can be performed from
the keyboard, as well as mode, can be programmed in an
arrangement program, and can be performed merely by pressing
this key. In addition, one numeric entry can be included in an
arrangement program. In this case, input the number and press
this key.
The mode control function of this key can be programmed for
all modes except for the OFF and PGM mode.
Cash amount tendered
Use this key to register a cash sale.
Charge
Use this key to register a charge sale.
Check tendered
Use this key to register a check tender.
Clerk number
Use this key to sign clerk on and off the register.
Coupon
Use this key to register coupons.
Credit
Use this key to register a credit sale.
Currency exchange
Use this key for calculating subtotal amounts or paying amount
due in foreign currency.
Customer number
Use this key to register the number of customers.
Department
Use these keys to register items to departments.
Department no. / Department shift
Department no.: Use this key to input department numbers.
Department shift: Use this key to shift the department key
number.
Discount
Use this key to register discounts.
Enter
In an arrangement program, this key is used to insert numbers
entered before registering the arrangement.
Error correct / Cancel
Use this key to correct registration errors and to cancel registration of entire transactions.
Flat-PLU
Use this key to register items to flat-PLUs.
Help
Use this key to look up the procedures to set date/time, tax table
etc.
Manual tax
Use this key to register a tax amount.
Menu shift
Use this key to shift flat PLU keys to 1st ~ 3rd menu.
Merchandise subtotal
Use this key to obtain subtotal excluding the add-on tax amount
and the previous balance.
Multiplication
Use this key to input a quantity for a multiplication operation.
Between transactions, this key displays the current time and
date.
New balance
Use this key for adding the latest registered total amount to the
previous balance to obtain a new balance.
New check
Use this key in a check tracking system to input a new check
number in order to open a new check under that number.
New / Old check
Use this key in a check tracking system to input check numbers
in order to open new checks and to reopen existing checks.
When the clerk inputs a check number, the register checks to see
if that number already exists in the check tracking memory. If
there is no matching number in the memory, a new check is
opened under the input number. If the check number input
matches a number already stored in the memory, that check is
reopened for further registration or finalization.
No sale
Use this key to open the drawer between transaction.
Non-add
Use this key to print reference numbers (personal check number,
card number, etc.)
Non-add / No sale
Non-add: Use this key to print reference number (to identify a
personal check, credit card, etc.) during a transaction, use this
key after some numerical entries.
No sale: Use this key to open the drawer without registering
anything.
Old check
Use this key in a check tracking system to input the number of
an existing check (previously created by the New check key)
whose details are stored in the check tracking memory. Existing
checks are reopened to perform further registration or to finalize
them.
Open
Use this key to temporarily release a limitation on the number of
digits that can be input for a unit price.
Paid out
Use this key following a numeric entry to register money paid
out from the drawer.
26
E
PLU/Subdepartment
Use this key to input PLU (subdepartment) numbers.
Premium
Use this key to register premiums.
Price
Use this key to register unit prices for PLU (subdepartment).
Multiplication / For
Use this key to input a quantity for a multiplication operation
and registration of split sales of packaged items. Between
transactions, this key displays the current time and date.
Post receipt
Use this key to produce a guest or post-finalization
receipt.
Receipt on/off
Use this key twice to change the status “receipt issue” or “no
receipt.”
Received on account
Use this key following a numeric entry to register money
received for non-sale transactions.
Reduction (minus)
Use this key to input values for reduction.
Refund
Use this key to input refund amounts and void certain entries.
Sign off
Use this key to sign clerk off the register.
Subtotal
Use this key to display and print the current subtotal (includes
add-on tax) amount.
Tax status shift 1
Use this key to change the Taxable 1 status of the next item.
Tax status shift 2
Use this key to change the Taxable 2 status of the next item.
Tax program
Use this key to program tax status and tax table easily.
Text recall
Use this key to print presett characters.
Tip
Use this key to register tips.
VAT
Use this key to print a VAT breakdown.
Void
Use this key to invalidate preceding item data registered.
Introducing the Register
27
E
Basic Operations and Setups
How to read the printouts
• The journal / receipts are records of all transactions and operations.
• The contents printed on receipts and journal are almost identical.
• You can choose the journal skip function.
If the journal skip function is selected, the cash register will print the total amount of each transaction, and the
details of premium, discount and reduction operations only, without printing department and PLU item registrations on the journal.
• The following items can be skipped on receipts and journal.
• Taxable status
• Taxable amount
• Item counter
Receipt Sample
************************
* THANK YOU *
** CALL AGAIN **
************************
* COMMERCIAL MESSAGE *
* COMMERCIAL MESSAGE *
* COMMERCIAL MESSAGE *
* COMMERCIAL MESSAGE *
New Year
Sale
1st Anniversary
10% OFF
REG 03-06-2008 11:58
C
01 0001 000123
1 DEPT001 T1 $1.00
1 DEPT002 T1 $2.00
5 DEPT003 $5.00
7 No
TA1 $3.00
TX1 $0.15
TL
CASH $10.00
CG $1.85
$8.15
— Logo message
— Commercial message
— Preset message *1
— Preset graphic *1
— Mode/Date/Time
Clerk/Machine No.
—
Consecutive No.
— Q’ty/Item
— Item counter
Journal Sample Journal Sample
(Item lines Included) (by half height character)
REG 03-06-2008 11:58
C
01 0001 000123
1 DEPT001 T1 $1.00
1 DEPT002 T1 $2.00
5 DEPT003 $5.00
7 No
TA1 $3.00
TX1 $0.15
TL
CASH $10.00
CG $1.85
REG 03-06-2008 11:59
C
01 0001 000124
1 DEPT001 T1 $1.00
1 DEPT012 T1 $1.00
5 DEPT003 $6.00
7 No
TA1 $2.00
TX1 $0.10
TL
CASH $10.00
CG $1.90
REG 03-06-2008 11:59
C
01 0001 000124
$8.15
$8.10
REG 03-06-2008 11:58
C
01 0001 000123
1 DEPT001 T1 $1.00
1 DEPT002 T1 $2.00
5 DEPT003 $5.00
7 No
TA1 $3.00
TX1 $0.15
TL
CASH $10.00
CG $1.85
REG 03-06-2008 11:59
C
01 0001 000124
1 DEPT001 T1 $1.00
1 DEPT012 T1 $1.00
5 DEPT003 $6.00
7 No
TA1 $2.00
TX1 $0.10
TL
CASH $10.00
CG $1.90
REG 03-06-2008 11:59
C
01 0001 000125
$8.15
$8.10
*** BOTTOM MESSAGE ***
*** BOTTOM MESSAGE ***
*** BOTTOM MESSAGE ***
*** BOTTOM MESSAGE ***
— Bottom message
*1 You can choose to print preset message and graphic at the top of the receipt or at the bottom of the receipt.
In the operation examples contained in this manual, the print samples are what would be produced if the roll
paper is being used for receipts. They are not actual size. Actual receipts are 58 mm wide. Also, all sample receipts
and journals are printout images.
E
28
How to use your cash register
The following describes the general procedure you should use in order to get the most out of your cash register.
BEFORE business hours…
• Check to make sure that the cash register is
plugged in securely. Page 13
• Check to make sure there is enough paper
left on the roll. Pages 11, 12
• Read the flash report to confirm that totals are
all zero. Page 88
• Check the date and time. Page 30
DURING business hours…
• Register transactions. Page 31 -
• Periodically read totals. Page 88
AFTER business hours…
• Issue electronic journal report (if necessary). Page 89
• Reset the daily totals. Page 47, 89
• Remove the journal. Page 104
• Empty the cash drawer and leave it open. Page 20
• Take the cash and journal to the office.
Basic Operations and Setups
29
E
Basic Operations and Setups
Before b usiness hour s
Checking the time and date
You can show the time or date on the display of the cash register whenever
there is no registration being made.
REG
OFF
RF
PGM
X
Z
X2/Z2
Mode switch
OP
PGM
To display and clear the date/time
OPERATION DISPLAY
Date/time appears on the display.
Clears the date/time display.
Preparing coins for change
X
REG
OFF
RF
PGM
Z
X2/Z2
Mode switch
OP
PGM
You can use the following procedure to open the drawer without registering
an item. This operation must be performed out of a sale.
(You can use the r key instead of this key. See page 43.)
x
C
06-15-2008 (SUN)
08-3~
RPT
REG
T1 T2 T3 T4
AMOUNT
TOTAL CHANGE
~00
RPT
T1 T2 T3 T4
AMOUNT
TOTAL CHANGE
Date
Time
Blinking
Opening the drawer without a sale
OPERATION RECEIPT
n
NS ••••••••
E
30
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