Casio SI-460 Manual

TABLE OF CONTENTS

PROGRAMMING THE
REMOTE ACCESS CODE
Programming the Remote Access Code ....	31
Check Your Remote Access Code ..............	31
PROGRAMMING
THE AUTO ATTENDANT
Auto Attendant & Directed Messaging .......	32
Auto Attendant .......................................	32
Call Priority ............................................	32
Private Line Support ..............................	32
Operation ...............................................	33
Answering System Operation and
Programming .........................................	33
Turning Auto Attendant On ........................	34
Turning Auto Attendant Off ........................	34
Setting Auto Attendant Timer On ...............	34
Voice Mail On/Off .......................................	34
Auto Attendant Check List .........................	34
TELEPHONE OPERATION
Off Hook Options .......................................	35
Headset Operation ..................................	35
Speakerphone Operation ........................	35
Call Duration Time ..................................	35
Answering Calls .........................................	36
Line Selection ........................................	36
Automatic Line Selection ........................	36
Manual Line Selection ............................	36
Answering Calls when Auto Attendant
is Not On ............................................	36
Answering Calls when Auto Attendant
is On ...................................................	37
Answering a Call on Another Line
During a Conversation ........................	38
Answering a Call Waiting Caller ID Call ..	38
Making Calls ..............................................	38
Memory Storage ........................................	39
Making a Call Using Caller ID .................	39
Display Redial ........................................	39
Redial .....................................................	39
Auto Busy Redial ....................................	40
No Answer Redial ...................................	40

Reviewing Autodial Entries .....................	40
Dialing Stored Autodial Numbers ...........	41
Storing a Scratch Pad Number ...............	41
Dialing a Scratch Pad Number ...............	41
Display & Dial Number ...........................	41
Storing a Number in Memory Dial ..........	42
Reviewing a Number Stored in
Memory Dial .......................................	42
Dialing a Memory Dial Number ..............	42
Conversation Record .................................	42
Hold ...........................................................	43
Audible Hold Reminder ..........................	43
Mute ..........................................................	43
Do Not Disturb (DND) ................................	43
Transferring Calls .......................................	44
Blind Call Transfer ..................................	44
Attended Call Transfer ............................	44
Call Privacy & Conference Calling ..............	45
Call Privacy ............................................	45
Call Privacy Release/Restore ..................	45
Conference Calling with Two Outside
Lines ..................................................	45
Privately Talking to One of the Conference
Call Parties .........................................	46
Conference Calling with One Outside Line
and Two Stations ................................	46
ANSWERING SYSTEM
Call Screening ............................................	47
Message Retrieval .....................................	47
Voice Mail ..............................................	47
Play New Messages ...............................	47
Linked Caller ID Record to Message ......	48
Play All Messages ..................................	48
Repeat Messages ...................................	48
Skip Backward .......................................	48
Skip Forward ..........................................	49
Pause Message Playback .......................	49
Variable Speed PlaybackTM .....................	49
Erase an Individual Message ..................	50
Erase All Messages ................................	50
Automatic Save ......................................	50
Memo Record ............................................	50

1

TABLE OF CONTENTS

INTERCOM & PAGING
OPERATION
Intercom & Paging ....................................	51
Intercom Display Messages ...................	51
Making an Intercom Call Using the
Speakerphone .....................................	51
Making an Intercom Call Using the
Headset or Handset ............................	52
Answering Intercom Calls when Auto
Answer is On ......................................	52
Answering Intercom Calls when Auto
Answer is Off ......................................	52
Answering Intercom Calls When You
Are On the Line ...................................	53
All Station Page ......................................	53
Room Monitor ........................................	53
CALL WAITING CALLER ID
Reviewing and Deleting Stored Caller ID
Records ..............................................	54
Linked Message to Caller ID Record ......	54
Toll Call Indicator ...................................	54
Caller ID with Auto Attendant On ............	54
Caller ID Link .........................................	54
REMOTE OPERATION
Remote Quick Reference Guide ..............	55
Voice Assisted Remote Operation ..........	55
Bypass Greeting .....................................	55

ADDITIONAL INFORMATION

Wall Mounting Pedestal .............................	56
Desk Top Pedestal .....................................	56
Power Failure Operation ............................	57
Permanent Memory Protection ..............	57
Short Term Memory ...............................	57
Battery Installation .....................................	57
Performing a System Update .....................	58
Station Reset .............................................	58
Displays .....................................................	59
Troubleshooting .........................................	63
Questions? Here’s How to Reach Us ..........	65
FCC Requirements .....................................	66
Limited Warranty .......................................	67
Accessories ...............................................	68

IMPORTANT SAFETY INSTRUCTIONS

INSTALLATION INSTRUCTIONS

1.Never install telephone wiring during a lightning storm.

2.Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

3.Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

4.Use caution when installing or modifying telephone lines.

SAFETY PRECAUTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on the product.

3.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4.Do not use this product near water: for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

5.Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious product damage.

6.Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked or covered by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in an enclosed environment unless proper ventilation is provided.

7.Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by animals or persons walking on it.

8.Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

9.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.

10.Never spill liquid of any kind on the product.

11.To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified serviceperson when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used.

12.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A.When the power supply cord or plug is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E.If the product has been dropped or the cabinet has been damaged.

F.If the product exhibits a distinct change in performance.

13.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

14.Do not use the telephone to report a gas leak while near the leak.

15.You should use ONLY the power adapter supplied with your telephone. If you need a replacement, please see ACCESSORIES on page 68 to place an order.

SAVE THESE INSTRUCTIONS

SETUP INITIAL

2

3

INITIAL SETUP

	INITIAL SETUP
	PACKING LIST
Telephone Base	Two Long RJ14 Telephone Cords
Handset	Two Short RJ14 Line Cords
Coiled Handset Cord	AC Adapter
Owner’s Guide	Mounting Pedestal
Quick Guide	Spare Autodial Station Card

To purchase any of the items listed above, please see ACCESSORIES on page 68.

EXECUTIVE SERIES TERMS

To assist you in better understanding the owner’s guide here are a couple of terms used within, Station or Unit - Any Executive Series phone

System - Two or more Executive Series phones

Voice Mail/Answering System - Answering Machine

DISPLAY & LED INDICATION

BUTTONS & INDICATORS

Headset (Answer) HEADSET

ANSWER

Intercom INTERCOM

Mute	MUTE
Screen (Do Not Disturb)					SCREEN
					DO NOT
					DISTURB
Speaker		L DUP	LE
	UL
	F		X
	SPEAKER
Transfer	TRANSFER
Voicemail (On/Off)				VOICEMAIL

ON/OFF

	ACTION	DESCRIPTION
	Lights red	When pressed to go off-hook using a
		headset
	Lights red	During an all station page
	Lights red	When pressed to intercom another
		station or during intercom
	Flashes red	When your station is being intercommed
		and Auto Answer is turned off
	Lights red	When pressed to mute an intercom or
		off-hook conversation
	Lights red	When call screening is activated
	Lights red	When the speakerphone is activated
	Flashes red	REDIAL
		When AUTO REDIAL has been pressed
	Lights red	When pressed to transfer a call
	Flashes red	When a call is being transferred
	Lights red	When pressed to turn voice mail on and
		there are no messages
	Rapidly flashes red	When new messages have been received
	Slowly flashes red	When messages have been played and
		saved

4

			INITIAL SETUP
		DISPLAY & LED INDICATION (cont.)
LINE STATUS
INDICATOR	LINE 1		DESCRIPTION
Off			Line is available to use or
			Unconnected line
Solid Red			Private line is in use at another extension
Rapid Flashing Green			Call has been on hold at this station for over two minutes or call is
			being transferred to another station
Slow Flashing Green			Call has been placed on hold at this station for less than two minutes
Solid Green			Line is in use at this station or
			Station is participating in a conference call
Rapid Flashing Red			Line ringing
Slow Flashing Red			Call on hold or privacy released call at another station or a non-system
			phone has answered this line
STATION STATUS INDICATION (BUSY LAMP FIELD)
The SI-460 allows you to view the activity of all stations in the						AM	16	13	18
				5/10	8:50	11	12		14

system at a glance. When the station number icon displays on the	21
LCD, this indicates that this station is on an outside line, intercom
call, in Do Not Disturb mode or receiving a transferred call.
IMPORTANT SI-460 FEATURES

LIFETIME MEMORY PROTECTION

No batteries are required to maintain recorded voice messages, caller ID information, programmed settings and autodial names and numbers. Non-volatile memory protects your entries in the event of a power failure.

SUPERTWIST NEMATIC (STNTM) LCD

Advanced technology in the SI-460 provides clear, multi-angle viewing of data on the large display.

HELP TEXT

If a delay of over 15 seconds occurs during programming the station ID, setting the time and date, setting auto attendant or other programming, help text scrolls across the display to assist.

CALL WAITING

The SI-460 supports call waiting caller ID, however, a subscription to call waiting, caller ID and call waiting caller ID is required from your local telephone company to view caller ID records or call waiting caller ID records.

5

SETUP INITIAL

INITIAL SETUP

Thank you for purchasing Casio Communications’ SI-460 4-line fully customizable telephone

SETUP

system. To fully take advantage of the Executive Series’ robust system features and to ensure

correct installation, it is important to review and follow the owner’s guide carefully.

INITIAL

CREATING YOUR UNIQUE SYSTEM

IDENTIFYING EXISTING WIRING

To properly connect the Executive Series to your telephone lines, you must identify the type of

jacks available.

If you are installing or having installed telephone jacks, two RJ14 jacks are recommended.

If the installation site is currently wired with RJ11 jacks, it is recommended that you upgrade to RJ14 jacks, available at your telephone supplier.

SYSTEM COMMUNICATION

For the Executive Series phones to operate, line 1 must be common to all Executive Series stations. Using RF technology, the Executive Series communicates with each other using the wiring of line 1, without affecting normal telephone operation. System information like station status and line use status is communicated over this common wire along with up to two simultaneous intercom conversations. The remaining lines, lines 2, 3 and 4 can be common to all or some of the stations.

SQUARE CONFIGURATION

When all lines are all common to all stations, the configuration is called “square”. The chart below shows a simple square configuration. Since all lines are common, calls on any line can be

transferred to any station.			Line 1		Line 2		Line 3		Line 4
	Station 11		X		X		X		X
	Station 12		X		X		X		X
	Station 13		X		X		X		X
	Station 14		X		X		X		X
	Station 15		X		X		X		X
	Station 16		X		X		X		X
	Station 17		X		X		X		X
	Station 18		X		X		X		X
	Station 19		X		X		X		X
	Station 20		X		X		X		X
	Station 21		X		X		X		X
	Station 22		X		X		X		X
				6

INITIAL SETUP

CREATING YOUR UNIQUE SYSTEM (cont.)

NON-SQUARE CONFIGURATION – PRIVATE LINE SUPPORT

As the diagram below illustrates, lines 1 and 2 are common to all stations and lines 3 through 10 are available to groups of stations, or departments. The sales stations, 14 and 15, each have private lines, lines 8 and 9. The President also has a private line, line 10.

Calls to lines 1 and 2 can be transferred to any station. Calls on line 3 can only be transferred to all stations except stations 14 and 15. Calls on line 6 can only be transferred to the stations which have that line, stations 12 and 13. Calls on line 7 can only be transferred to stations 20 and 21.

In this example, the auto attendant is station 11. Since the first 4 lines are available at the auto attendant station, the auto attendant will only be able to answer lines 1,2,3 and 4.

Station ID

Department

Line Number

1

2

3

4

5

6

7

8

9

10

Station 11

Reception

X

X

X

X

Auto Attendant

Station 12

Marketing

X

X

X

X

Station 13

Marketing

X

X

X

X

Station 14

Sales

X

X

X

X

Station 15

Sales

X

X

X

X

Station 16

Customer Service

X

X

X

X

Station 17

Customer Service

X

X

X

X

Station 18

Warehouse

X

X

X

X

Station 19

Warehouse

X

X

X

X

Station 20

Accounting

X

X

X

X

Station 21

Accounting

X

X

X

X

Station 22

President

X

X

X

X

USING STANDARD TELEPHONES WITH THE EXECUTIVE SERIES

Standard telephones will operate when used in conjunction with Executive Series phones however there are some particulars you should understand:

1.A standard phone connected to a system line can join a call without the Executive Series phone releasing privacy.

2.A standard phone sharing a system line is not able to utilize system functions such as transfer and intercom.

3.If a standard phone goes off hook on a system line, one Executive Series phone can join the call. When the standard phone hangs-up while the Executive Series phone continues talking to the outside line, the station user will need to press CONFERENCE to restore system privacy.

7

SETUP INITIAL

INITIAL SETUP

INITIAL SETUP

CREATING YOUR UNIQUE SYSTEM (cont.)

PLANNING YOUR SYSTEM

1.Identify the number of stations you will need. (Maximum is twelve)

2.Determine how many lines are needed. (Maximum is four per station)

3.Identify how many lines you want connected to each Executive Series phone in the system.

4.Determine which stations will get which lines.

5.Decide if each station requires a private line.

Create a chart to assist you in organizing your phone system, for example:

		Line 1:			Line 2:			Line 3:			Line 4:	Location / User
111-4567 222-4567								333-4567			444-4567
Station 11			X				X			X	X	Receptionist Area / Lisa
Station 12			X				X			X		Warehouse / Jake
INSTALLATION CHART
Station		Line 1:		Line 2:			Line 3:			Line 4:		Location / User
		-		-			-			-
11
12
13
14
15
16
17
18
19
20
21
22

INSTALL YOUR SI-460 SYSTEM

PHONE INSTALLATION

Any equipment connected to the phone line such as faxes, other phones or modems should be temporarily disconnected. Follow the installation sequence for best results.

Connecting Lines 1 and 2

1.CONNECT one end of the telephone cord into the jack labeled L1/L2, on the bottom of the SI-460.

2.Guide the line cord through one of the cord channels on the bottom of the unit.

3.Connect the other end of the telephone cord into the two-line RJ14 wall jack.

Connecting Lines 3 and 4

4.CONNECT one end of the other telephone cord into the jack labeled L3/L4, on the bottom of the SI-460.

5.Guide the line cord through the cord channels on the bottom of the unit.

6.CONNECT the other end of the telephone cord into the two-line RJ14 wall jack.

7.Connect the AC adapter plug into the AC adapter outlet on the bottom of the SI-460.

8.Thread the AC adapter cord through the channel on the bottom of the unit to prevent accidental disconnection.

9.Determine if you want the phone to set on your desk or to be wall mounted. Install the pedestal. See PEDESTAL INSTALLATION on page 56.

10.Plug one end of the coiled handset cord into the handset. Plug the other side of the coiled cord into the outlet on the left side of the SI-460 base with the icon of a handset below. Place the handset in the cradle.

11.Plug the AC adapter into an electrical wall outlet. The LCD will flash and you will see “INITIAL SETUP START”. “PRESS START TO SETUP STATION” will scroll across the screen if the soft key under START is not pressed within 15 seconds. The SI-460 is now ready to program. See page 11.

12.Install four AA alkaline batteries (not included) into the bottom side of the SI-460 base to enable the telephone to operate up to 1 hour during a power failure. (See page 57 for battery installation). Batteries are not necessary for the SI-460 to operate and retain stored data with AC power.

SETUP INITIAL

8

9

INITIAL SETUP

INSTALL YOUR SI-460 SYSTEM

CONNECTING A FAX OR PC MODEM TO THE DATA PORT

You can connect a fax or PC modem to the SI-460 Data Port, located on the upper left rear side of the unit. This data port is connected to line 2. When a fax or PC modem is connected to the Data Port, and it is in use by the fax or PC modem, the connection is protected and cannot be interrupted by incoming or transferred calls.

The data port is ALWAYS active, regardless of the position of the PC/FAX switch. Placing the switch in the PC/FAX position silences the ring and turns off line status indication for that line and prevents the voice mail from answering incoming modem or fax calls.

1.Connect the line cord of the fax or PC modem into the Data Port, labeled “DOWN STREAM”.

2.Position the PC/FAX switch to the PC/FAX position.

If a fax is connected at a station that is sharing line 2, each station connected to the common line 2 should have the PC/FAX switch set to the “PC/FAX” postion. When a call is received on line 2, only the fax will ring and answer the call. If auto attendant in on, line 2 will not ring and auto attendant will not answer the call. When set to the PC/FAX setting, line two is a dedicated fax and modem line.

10

INITIAL SETUP

QUICK SETUP

On initial power-up (the line cord(s) and AC adapter are connected) each station will prompt the user to set the station ID, time and date. All other system defaults (see SYSTEM DEFAULTS on page 13) are in place and the station is immediately ready for use. Refer to your completed system configuration diagram, on page 8, for rapid installation.

ASSIGNING A STATION EXTENSION NUMBER

Each station must have a different extension number assigned.

1. INITIAL SETUP START

2. SET STATION ID NEXT

3. SET STATION 11 CHANGE SAVE

Press the soft key under “CHANGE” until the chosen extension number (11-22) appears in the display.

NOTE:

■If another station’s ID number is chosen, an error beep will be heard and “NOT AVAIL” will appear in the display. Press the soft key under “CHANGE” to select another extension number.

4.

5.

6.

SET STATION 12

CHANGE SAVE

Press the soft key under “SAVE” to save station selection.

STATION 12 SET

BACK NEXT

Press the soft key under “NEXT” to program the time.

SETTING THE TIME AND DATE

1. 1/01 12:00 AM

TIME (HH:MM)

BACK SAVE NEXT

Use the keypad to enter the hour (two digits) and minutes (two digits).

2. 1/01 8:24 AM

TIME (HH:MM)

BACK SAVE NEXT

Your entries will appear in the display as they are typed. If the time entry is incorrect, press the soft key under “BACK” to re-enter the time.

3. 1/01 8:24 AM

TIME (HH:MM)

BACK SAVE NEXT

4. 1/01 8:24 AM

TIME (HH:MM)

BACK SAVE NEXT

5. 1/01 8:24 PM

AM/PM

BACK CHANGE NEXT

Press the soft key under “CHANGE” to toggle between “AM” and “PM”.

CONTINUED NEXT PAGE

11

SETUP INITIAL

INITIAL SETUP

INITIAL SETUP

SETUP

QUICK SETUP (cont.)

SETTING THE TIME AND DATE (cont.)

INITIAL

6

.

10.

1/01

8:24 PM

DAY: SUNDAY

AM/PM

BACK CHANGE NEXT

BACK CHANGE NEXT

Press the soft key under “CHANGE” until

7. Use the keypad to enter the month (01-12)

the correct week day appears in the

and day (01-31). To edit your entry, press

display.

11.

the soft key under “BACK” to re-enter the

DAY: MONDAY

date.

BACK CHANGE NEXT

8

.

4/ 18

8:24 PM

12. “INITIAL SETUP COMPLETE” will

DATE

(MM:DD)

BACK

SAVE NEXT

appear in the display.

9.

DATE

(MM:DD)

BACK

SAVE NEXT

VERIFYING STATION AND LINE CONFIGURATION

1

. Press

LINE 1 . The LINE 1 INDICATOR will light green and the speakerphone LED will

light red.

2

. The station ID will appear in the display to indicate the station is

in use.

1/01 12:57 AM 12

3

. Dial the telephone number for line 2 on a standard phone. The LINE

INDICATOR for line 2

should flash red. If the line indicator, for the line you called, does not

flash, check to make

sure lines are correctly installed.

4

. Repeat step 2 and call the telephone numbers for line 3 and 4.

5

. If the indicators of the lines you called flashed, you have successfully installed this station!

VERIFYING SYSTEM CONFIGURATION

To verify that all stations are communicating,

1

. Press and hold PAGE ALL .

2

. “PAGING” and the station icons for all properly connected stations will appear in the Station

Status Display. It may take a moment for all the icons to appear.

3

. Check to see if all stations connected to line 1, appear in the display. If they did, the system is

successfully configured. If all the stations do not appear in the display, note the station(s) that

did not appear in the display. Go to the noted station and make sure the lines are connected

and in the correct line jacks.

12

QUICK SETUP (cont.)

INSTALLATION CHECKLIST

AC adapter is connected at stations

Line cords have been connected

Line 1 is common on all stations

All stations have been assigned an extension number

The time and date have been set at all stations

SYSTEM DEFAULTS

Once initial setup is complete, the SI-460 is ready to use with the following program defaults. Programming each of the settings below needs to be done at each station:

	PROGRAM FEATURE	FACTORY PRESET SETTING	REFERENCE PAGE
	Always Ring	Always Ring is OFF	18
	Answering System	The answering system is OFF	22
	Answering System Ringer	The answering system ringer is set to 4 rings	25
	Area Code	The area code is set to “000”	16
	Auto Answer	Auto Answer is ON for intercom use	15
	Auto Attendant	Auto Attendant is OFF	34
	Caller ID	Caller ID is set to ON and ANSWER,	30
		so all answered caller ID records are retained
	Call Screen	Call Screen is set to OFF	47
	Call Waiting Caller ID	Call Waiting Caller ID is ON	30
	Default Ringer Volume	The default ringer volume is set to HIGH	17
		(on the back of the SI-460)
	Flash	Flash is set to 600 MS	17
	Greeting Mode Select	The greeting mode is set to ANSWER	24
	Greeting Select	The greeting select mode is set to answer	22
		with greeting 1
	Greeting Timer	Greeting Timer is OFF	23
	Outside Line	The outside line is set to “-“	16
	Pre-Recorded Greeting	When the user has not recorded a greeting,	20
		when they play the greeting they will hear
		“Please record a new greeting one.”
	Private Line	Private Line is OFF on line 3 and 4	18
	Remote Code	The remote code is set to “1-2-3”	31
	Ringer	The ringer is ON for all installed lines	17
		13

SETUP INITIAL

PROGRAMMING THE TELEPHONE

The SI-460 can be customized to meet your needs.

ASSIGNING A STATION EXTENSION NUMBER

Each station must have a different extension number assigned.

PROGRAMMING

1.

2.

3.

4.

Press PROGRAM .

PLEASE SELECT PHON ANSW OTHER

CALLER ID ON BACK CHANGE NEXT

SET STATION ID BACK ENTER NEXT

5. SET STATION 11 BACK CHANGE SAVE

Press “CHANGE” until the chosen extension number (11-22) appears in the display.

NOTE:

■If another station’s ID number is chosen, an error beep will be heard and “NOT AVAIL” will appear in the display. Press the soft key under “CHANGE to select another extension number.

6. SET STATION 11 BACK CHANGE SAVE

7. Press PROGRAM to exit.

SETTING THE TIME AND DATE

The LCD displays the time and day and a synthesized voice announces the time and day a message was received, prior to a message being playbacked.

1.

2.

3.

4.

5.

Press PROGRAM .

PLEASE SELECT

PHON ANSW OTHER

AUTO ATTND:OFF

BACK CHANGE NEXT

TIME&DAY SETUP

BACK ENTER NEXT

“TIME (HH:MM)” will appear in the display. Use the keypad to enter the hour (01-12) and minutes (00-59).

14

6. 1/01 12:57 AM

TIME (HH:MM)

BACK SAVE NEXT

Your entries will appear in the display as they are typed. If the time entry is incorrect, press the soft key under “BACK” to re-enter the time.

7. 1/01 12:57 AM

TIME (HH:MM)

BACK SAVE NEXT

The programmed time will then appear in the display.

CONTINUED NEXT PAGE

PROGRAMMING THE TELEPHONE

SETTING THE TIME AND DATE (cont.)

8. 1/01 12:57 AM

TIME (HH:MM)

BACK SAVE NEXT

9. Press the soft key under “CHANGE” to toggle between “AM” and “PM.”

10. 1/01 12:57 PM

AM/PM

BACK CHANGE NEXT

11. “DATE (MM/DD)” will appear in the display. Use the keypad to enter the month (01-12) and the day (01-31). To edit your entry, press the soft key under “BACK” to re-enter the date.

12. 4/ 16 12:57 PM

DATE (MM:DD)

BACK SAVE NEXT

13. DATE (MM:DD) BACK SAVE NEXT

14. DAY: SUNDAY BACK CHANGE NEXT

Press the soft key under “CHANGE” until the correct week day appears in the display.

15. DAY: MONDAY BACK CHANGE NEXT

16. Press PROGRAM to exit.

PROGRAMMING

SETTING AUTOMATIC ANSWER

When auto answer is turned on and a station receives an intercom call, the station does not intercom ring, instead, the speakerphone automatically answers the intercom call.

To program the auto answer feature,

1

. Press

PROGRAM .

6. Press the soft key under “CHANGE” to

2

.

toggle between “ON” and “OFF.”

PLEASE SELECT

PHON

ANSW OTHER

AUTOANSWER: ON

3

.

BACK CHANGE NEXT

FLASH: 600 MS

4

.

BACK CHANGE NEXT

7. Once your selection appears in the display,

press PROGRAM to exit.

AUTODIAL SETUP

BACK

ENTER NEXT

5

.

RINGER SELECT

BACK

ENTER NEXT

15

PROGRAMMING

PROGRAMMING THE TELEPHONE

SETTING THE OUTSIDE LINE

If you must dial an outside line to access a dial tone, you can program the phone to automatically dial the outside digit when calling a stored caller ID record.

1.

2.

3.

4.

5.

Press PROGRAM .

PLEASE SELECT PHON ANSW OTHER

CALLER ID BACK ENTER NEXT

CWCID ON

BACK CHANGE NEXT

SAVE: ALL BACK CHANGE NEXT

6. OUTSIDE LINE:- BACK CHANGE NEXT

Press the soft key under “CHANGE” until the correct digit is displayed. (0 1 2 3 4 5 6 7 8 9 )

NOTE:

■If an outside line is not needed, make sure there is a “-” in the display.

7. When the correct outside line digit

appears in the display, press PROGRAM to exit.

SETTING THE AREA CODE

The area code is always included in caller ID records with telephone numbers. When your local area code is programmed into the SI-460 and you press DIAL to call a local caller ID record, the area code is automatically removed.

If your local telephone company only requires 7-digits to make local calls, you need to program your local area code. If your telephone company requires you to dial 10-digits for local calls, you do NOT need to program the area code into the SI-460. If you are uncertain of your local calling services, please contact your local telephone company.

To program your local area code,

	1	.	Press			PROGRAM .								5	.			SAVE: ALL
																	BACK CHANGE NEXT
	2	.
				PLEASE SELECT
			PHON				ANSW OTHER							6	.
																		OUTSIDE LINE:-
	3	.															BACK CHANGE NEXT
				CALLER ID
			BACK			ENTER NEXT
														7	. Using the keypad, enter in your three digit
	4	.															area code.
				CWCID ON										8	.
			BACK CHANGE NEXT
																	AREA CODE: 310
																	BACK		SAVE NEXT
														9	. Press				PROGRAM to exit.
														16

PROGRAMMING THE TELEPHONE

SETTING THE RINGER ON/OFF BY LINE

Ringer settings for each outside line are individually controlled at each station. When the ringer is turned “ON,” the line will ring when calls are received. When the ringer is turned “OFF,” that line will not ring when a call is received. Whether the ringer is turned on or off, the LINE INDICATORS will operate normally.

You can determine which lines ring at your station. All four lines are factory preset to ring on the SI-460.

1. Press PROGRAM .

2. PLEASE SELECT PHON ANSW OTHER

3. FLASH: 600 MS BACK CHANGE NEXT

4. AUTODIAL SETUP BACK ENTER NEXT

5. RINGER SELECT BACK ENTER NEXT

The “LINE RING” and line number will appear on the display.

6. LINE1 RING:ON BACK CHANGE NEXT

Press the soft key under “CHANGE” to toggle between turning the ringer “ON” or “OFF” for the selected line.

7. LINE1 RING:OFF BACK CHANGE NEXT

Press the soft key under “NEXT” to advance to the next line selection.

8. Repeat steps 6 and 7 until all lines have been programmed.

9. Press PROGRAM to exit.

RINGER VOLUME

The ringer volume can be set to HI, LOW or OFF. The ringer volume is factory preset to HIGH. The ringer volume switch is located on the back of the SI-460. To adjust the ringer volume, move the ringer volume switch to the desired position. When the ringer volume is turned off, the unit will not ring when a call is received.

OFF LO HI RING VOL.

ADJUSTING FLASH DURATION

The flash setting is factory preset to 600 milliseconds, which is appropriate for most areas. The flash can be set to 100 MS – 1000MS. If you are in an environment where a different flash duration is needed:

1.

2.

Press PROGRAM .

PLEASE SELECT PHON ANSW OTHER

3. FLASH: 600 MS BACK CHANGE NEXT

Press the soft key under “CHANGE” until your selection flash duration appears.

4. Press PROGRAM to exit.

17

PROGRAMMING

3.

4.

5.

6.

1.

2.

VOL OFF

PROGRAMMING

PROGRAMMING THE TELEPHONE

SETTING ALWAYS RING

The Always Ring default setting is OFF. There are a few situations when a station will not ring.

1.A station will not ring when the auto attendant is on, unless the incoming call is transferred to your station.

2.Your unit will ring when the auto attendant is off, but if you are already on the line, your station will not ring when someone is calling in on another line.

If you would like your station to ring when off-hook on another line or when a call comes into the auto attendant, set Always Ring to ON.

1	. Press		PROGRAM .	5.	RINGER SELECT
2	.	PLEASE SELECT			BACK ENTER NEXT
		PHON	ANSW OTHER	6.
					AUTOANSWER: OFF
3	.	FLASH: 600 MS			BACK CHANGE NEXT
		BACK CHANGE NEXT		7. ALWAYSRING: OFF
4	.	AUTODIAL SETUP			BACK CHANGE NEXT
		BACK	ENTER NEXT	8. Press PROGRAM to exit.

SETTING A PRIVATE LINE

You must share lines 1 and 2 with all other stations in the system. However you can create a non-square configuration as described on page 7 using lines 3 and/or 4 so that your station has different telephone numbers from the other stations’ lines 3 and/or 4. More than one station can share a private line. Once the private lines are connected to your unit, follow the programming

steps below:	7. ALWAYSRING: OFF
Press PROGRAM .	BACK CHANGE NEXT

PLEASE SELECT PHON ANSW OTHER

FLASH: 600 MS BACK CHANGE NEXT

AUTODIAL SETUP BACK ENTER NEXT

RINGER SELECT BACK ENTER NEXT

AUTOANSWER: OFF BACK CHANGE NEXT

8. PRIV LINE: OFF BACK CHANGE NEXT

9. OFF

BACK SAVEON/OFF

10. Use the keypad to select the line(s) that you want to be private. Your private line selection will appear in the display.

11. ON:SELECT LN34 BACK SAVEON/OFF

12. Press PROGRAM to exit.

NOTE:

■Two or more stations can share the same private line(s), but under this condition your private line calls will always be accessible (privacy is always released) to other stations that share the same line.

PROGRAMMING THE VOLUME

You can individually set the volume level for the handset, speaker and headset and when using or switching applications, the set volume level is automatically adjusted.

HANDSET VOLUME

While using the handset:
1	. Press	to adjust the handset volume.	PROGRAMMING
	setting will remain at this level until it is changed or a power failure occurs.
		VOLUME
2	. As the volume is adjusted, 1-5 bars will appear on the LCD to visually display the handset
	volume level. (1 bar representing low and 5 bars representing high volume.) The volume

4/25 3:52 PM 15

VOLUME

SPEAKERPHONE / INTERCOM VOLUME

When using the speakerphone/intercom or when the phone is in standby mode,

1. Press	to set the speakerphone volume to the desired level.
	VOLUME

2. As the volume is adjusted, 1-8 sets of bars will appear to visually display the volume level on the LCD. The volume setting will remain at this level until it is changed or a power failure occurs. The lowest speakerphone volume is off.

When set to off, the display will show:

	HEADSET VOLUME
While using the headset:
1. Press	to adjust the headset volume.
	VOLUME

2. As the volume is adjusted, 1-5 bars on the LCD will appear to visually display the headset volume level. (1 bar representing low and 5 bars representing high volume.) The volume setting will remain at this level until it is changed or a power failure occurs.

18

19

PROGRAMMING

PROGRAMMING THE ANSWERING SYSTEM

Each SI-460 in the system has its own built-in answering system capable of playing up to six greetings. The total recording time for each SI-460 is 28 minutes. To program the auto attendant station, see page 32.

Each of the SI-460’s six greetings have the following default greeting, “Please record a message after the tone” and should be personalized to direct callers to access any station’s additional greetings by entering the corresponding numbers as follows:

Greeting 1 - Caller dials: 01	Greeting 4 - Caller dials: 04
Greeting 2 - Caller dials: 02	Greeting 5 - Caller dials: 05
Greeting 3 - Caller dials: 03	Greeting 6 - Caller dials: 06

Bypass greetings to record a message - Caller presses: #

Greetings can be set up to 1) greet the caller, 2) provide specific information to callers, 3) allow the caller to record a message, 4) route a call or 5) announce a message only and not enable the caller to leave a message.

An example, of a station greeting would be:

“Hello, you have reached the desk of Jane Dee, Financial Consultant. If you would like to leave a message, begin speaking after the tone. To hear today’s top ten mutual funds, press 02 now. To hear a listing of today’s top stock bargains, press 03 now. To listen to today’s interest rate, please press 04. To hear what the NASDAQ, Dow Jones 30 and Standard and Poor Indexes last closed at, press 05 now. To hear this week’s stock news highlights, press 06 now. If you would like this greeting to repeat, press 01 now.”

Greetings 2, 3 and so on should be recorded accordingly.

You can also select different greetings to play during specified times. See page 23 under “SETTING THE GREETING TIMER ON.”

RECORDING GREETINGS

Record the primary greeting and then all the additional greetings for a station. You should script your station greeting to save time and ensure all pertinent information is included.

When all necessary greetings have been recorded you need to:

1.Select which greeting will answer all incoming calls and

2.Select whether callers will be able to leave messages on the unit (ANSWER), or if all callers will be able to only hear messages and not leave messages (ANNOUNCE ONLY).

20

1.

2.

3.

4.

5.

Press PROGRAM .

PLEASE SELECT

PHON ANSW OTHER

AUTO ATTND:OFF

BACK CHANGE NEXT

TIME&DAY SETUP

BACK ENTER NEXT

GREETING SETUP

BACK ENTER NEXT

CONTINUED NEXT PAGE

PROGRAMMING THE ANSWERING SYSTEM

RECORDING GREETINGS (cont.)

6.

9.

RECORD GRT

RECORDING 1

BACK ENTER NEXT

STOP

7.

Press the soft key under “STOP” when you

RECORD GRT 1

have finished recording. The greeting will

BACK ENTER NEXT

automatically playback.

Press the soft key under “NEXT” to scroll to the greeting you want to record.

8. Press the soft key under “ENTER“ when you are ready to begin recording your greeting. “RECORDING 1” will appear in the display and you will hear, “Please record a new greeting one” followed by a beep. After the beep, begin speaking clearly, about eight inches from the microphone.

10. RECORD GRT1 BACK ENTER NEXT

Press the soft key under “NEXT” until the next greeting you want to record appears in the display.

11. Repeat steps 7-10 to continue recording the remaining greetings.

12. Press PROGRAM to exit.

CHECKING THE GREETING

You can listen to your recorded greetings at anytime. If a greeting has not been recorded, you

will hear “Please record a new greeting.”

To review recorded greetings,

1. Press PROGRAM .

2. PLEASE SELECT PHON ANSW OTHER

3. AUTO ATTND:OFF BACK CHANGE NEXT

4. TIME&DAY SETUP BACK ENTER NEXT

5. GREETING SETUP BACK ENTER NEXT

6. RECORD GRT BACK ENTER NEXT

7. SELECT GRT BACK ENTER NEXT

8. GRT MODESELECT BACK ENTER NEXT

9. CHECK GREETING BACK ENTER NEXT

10. PLAY GREETING1 BACK START NEXT

Press the soft key under “NEXT” until the selected greeting appears in the display.

11. PLAY GREETING2 BACK START NEXT

12. Press PROGRAM to exit programming.

21

PROGRAMMING

02 NEW MESSAGE

06 MESSAGE TOTAL

PROGRAMMING

PROGRAMMING THE ANSWERING SYSTEM

SELECTING THE PRIMARY GREETING

The SI-460 can play up to six greetings. Once the primary greeting and all additional greetings have been recorded, the primary greeting should be set to answer calls.

NOTE:

■When greeting timer is programmed to play, you cannot select a primary greeting. The greeting that plays during the programmed time is always greeting 1. Greeting 2 plays the remainder of the time.

1.

2.

3.

4.

5.

6.

Press PROGRAM .

PLEASE SELECT PHON ANSW OTHER

AUTO ATTND:OFF BACK CHANGE NEXT

TIME&DAY SETUP BACK ENTER NEXT

GREETING SETUP BACK ENTER NEXT

RECORD GRT

BACK ENTER NEXT

7. SELECT GRT BACK ENTER NEXT

NOTE:

■If greeting timer is turned on, “CANNOT SELECT GREETING - GREETING TIMER IS ON” will scroll across the display.

8. GRT1 RECORDED BACK DONE CHANGE

Press the soft key under “CHANGE” to select the main greeting you want to answer calls.

9. Once your greeting selection appears in the display:

GRT2 RECORDED

BACK DONE CHANGE

10. Press PROGRAM to exit.

TURNING THE ANSWERING SYSTEM ON / OFF

The Executive Series is a business system and may operate differently than your home answering machine. Calls will not automatically be answered when a station has Voice Mail on. In order for calls to be automatically answered, Auto Attendant must be turned on in the system. The Auto Attendant will only answer the lines it is programmed to answer.

Voice Mail must be ON at a station in order to record messages. When a stations’ Voice Mail is OFF and calls are directed to that station, the station will ring without messages being taken. When the answering system is turned ON, the VOICEMAIL INDICATOR will light and the following display will appear on the LCD to indicate the number of new messages received and the total of all messages received.

To turn a station’s answering system on or off:

1. Press VOICEMAIL . ON/OFF

The VOICEMAIL INDICATOR will light to indicate voice mail is turned on.

22

2. Press VOICEMAIL again.

ON/OFF

The VOICEMAIL INDICATOR will not light to indicate voice mail is not turned on.

PROGRAMMING THE ANSWERING SYSTEM

SETTING THE GREETING TIMER ON

The SI-460 can be set to play greeting 1 at a pre-programmed time. The remainder of the time, greeting 2 will play as your primary greeting.

1. Press PROGRAM .

2. PLEASE SELECT PHON ANSW OTHER

3. AUTO ATTND:OFF BACK CHANGE NEXT

4. TIME&DAY SETUP BACK ENTER NEXT

5. GREETING SETUP BACK ENTER NEXT

6. RECORD GRT BACK ENTER NEXT

7. SELECT GRT BACK ENTER NEXT

8. GRT MODESELECT BACK ENTER NEXT

9. CHECK GREETING BACK ENTER NEXT

10. GRT TIMER OFF BACK CHANGE NEXT

11. OFF

BACK SAVE ON

12. 08:00 TO 05:00 BACK SET OFF

13. Use the keypad to enter the time
	(4 digits) you want to initiate the
	greeting timer.
14.
		FROM (09:30)
	BACK					NEXT
15.
		FROM AM
	BACK CHANGE NEXT
	Press the soft key under “CHANGE” to
16.	toggle between “AM” and “PM.”
		FROM AM
	BACK CHANGE NEXT
17. Use the keypad to enter the time (4
	digits) you want to end the greeting
18.	timer.
		TO (06:30)
	BACK					NEXT
19.
		TO		PM
	BACK CHANGE NEXT
	Press the soft key under “CHANGE” to
20.	toggle between “AM” and “PM.”
		TO		PM

BACK CHANGE NEXT

21. GRT2 FOR REST BACK YES NO

22. Press PROGRAM to exit.

23

PROGRAMMING