CareFusion Alaris System Maintenance Webinar Presentation

Alaris

Ricky Thomas
Specialist, TSC
Technical Support

July 24, 2009

®

System Maintenance

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®

Alaris

Introduction;

• Title: Webinar on Alaris® System Maintenance Software Fundamentals

• Length: Approximately 1 hour, and 45 minutes

• Target Audience: The experienced biomedical professional who will be involved in the repair and

routine maintenance of Alaris® System

• Take away: An understanding of the Alaris® System Maintenance, its basic interfacing features,

preventative maintenance procedures, software configuration procedures, and feel confident in
his/her ability to quickly ascertain the status of the system and affect any maintenance

System Maintenance

• Methods: Slide presentation, software demonstration, and visual demonstration interfacing with

instruments connected to software application.

• Prerequisite: Technical experience in the repair and maintenance of critical biomedical

instruments and systems. A clear understanding of personal computers and Microsoft Windows
Operating Systems

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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.

®

Alaris

Agenda

– Introduction to Alaris® System Maintenance.

– Main Window; Overview

– Features of the Menu Bar / includes File, Options, and Help.

Options; Include Applications, and Database Settings as well as Export/Import and Migrate
MSW database.

• Establish software application functionality

• Creating and defining database definitions for retrieval reports

• Export/Import dialog

– Window menu tabs; Include Perform Maintenance, View Reports, and Configure Components.

• Basic overview tutorial with software demonstration.

• Create configuration packages (Network/Auto ID), and Task groups

• View report types, and running reports (also viewing log information).

System Maintenance

– Perform Maintenance demonstration.

– Network configuration setup (Optional for wireless customer).

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®

Alaris

Objective;

• Alaris® System Maintenance which is a PC–based application built for the biomedical engineer to

streamline Alaris® System configuration and perform preventative maintenance activities.

• Maintain Alaris® PC Units model 8000/8015 and attached modules.

• Run check-in procedures.

• Perform preventive maintenance

• Set and check preventive maintenance reminder dates.

• Diagnose, troubleshoot and repair instruments.

• Calibrate modules.

• Transfer Data Set.

• Transfer Network Configuration.

• Download and view instrument logs.

System Maintenance

Note; Alaris® System Maintenance software replaces Maintenance Software and Flash Tool for the
Alaris

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®

System. In addition, the software allows for transfer of Data Set, and download of CQI Logs.

®

Alaris

•The role of a the Biomedical Technicians will be?

System Maintenance

– Perform preventative maintenance using the Alaris

®

System Maintenance.

– Troubleshoot faults and perform repairs

– Verify and update module software versions using the Flash Tool Software

– Perform check-in verification on instruments returned from Alaris® repair depot

®

– Download CQI alerts from the Alaris

®

– Configure Alaris

PC Units to communicate over the wireless network (Alaris® System

PC Units

Maintenance)

®

– Transfer released Data Sets to the Alaris

PC Units

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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.

General Contact Information

Customer Advocacy

For clinical and technical questions, feedback, and troubleshooting assistance.

Phone, toll-free, within the United States and Canada: (800) 888-876-4287, option 1, 1, option 3

E-Mail: [e-mail]

For details on the Factory Depot Repair Service Agreement, please contact an

Cardinal Health Service Contract Specialist; Susan Kinzer @ (Phone) 858-617-4921, ext.

74921, [e-mail]

x74744; (fax) 858-617-5184 [e-mail]

Technical Support - North America

For technical information related to maintenance procedures and service manual support.

Direct Dial: 888-812-3229 (Technical Support Department)

Toll-free: (888) 876-4CTS (4287), Options 1, 1, 2, 1 (@ prompts)

, Sr. Contract Admin; Elizabeth Boyd @ (Phone) 858-617-4744,

United States:

Canada:

Phone, Toll-free:

Eastern: (8 00) 908-9918

Western: [phone]

For more detailed information, refer to the “Service Information” section of this document.

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Alaris

®

System Maintenance

• Briefly, any questions before we start

with Alaris

®

System Maintenance

software demo.

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®

Alaris

ASM version 9 Maintenance
software allows routine
maintenance to be performed
on the Alaris® System
hardware.

The System Maintenance kit
includes.

– System Maintenance

CD-Rom

– Serial cable

System Maintenance

 Next we’ll look at the

differences between
the Alaris
Maintenance (ASM),
software versus the
Maintenance Software
(MSW)

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®

System

®

Alaris

• Maintenance Software

version 5,6,7, and 8 have
visible differences in the
format.

• Select menu bar to

choose Tools, Devices,
and Help.

• Alaris® System

Maintenance main
window appears.

• Select menu bar to

choose File (refresh ports
and/or exit), Options
(application/database
settings, export/import,
and migrate MSW files.

System Maintenance vs. MSW

• Help displays version and

copyright information.

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Application Settings

• Select menu bar to choose

OPTIONS.

• Select Application Settings

from the drop-down.

The Application Settings
dialog box is used to
configure the available
application options for ASM.

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Application Settings

• Select “Allow serial number

update”, in dialog box.

• Click dropdown arrow to

select True or False next to
the setting your wish to
change.

• In the Description field,

describes “If true, the user
will be able to set the serial
number through the Flash
Tasks”.

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Application Settings

• Select “Clear downloaded

CQI logs”, in dialog box.

• Click dropdown arrow to

select True or False next to
the setting your wish to
change.

• In the Description field,

describes “If true, CQI logs
will be cleared from
connected devices after
download”.

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Application Settings Summary

• In the Applications Settings dialog box, which

allows for users to configure the available
application options for the software response.

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Database Settings

• Select menu bar to choose

OPTIONS.

• Select Database Settings from

the drop-down.

The Database Selection dialog
box will open. Defined databases
are Maintenance, Maintenance
Log, and CQI database (Tabs in
window).

• Select Add.

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Database Settings

• Click dropdown arrow to select

SQL Server (and/or type name
of database in field).

• Select a Database name on SQL

Server.

• Test the connection with the

server (if successful, select OK).

• Select OK to save the definition.

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Database Settings

• Select the CQI tab.

• The Database Selection dialog

box will open. Defined
database CQI database (Tabs
in window). Each definition
contains server name and
authentication for the
databases.

• Select Add.

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Database Settings

• The Database Selection

dialog box will display.

• Click dropdown arrow to

select SQL Server.

• Select a Database name on

SQL Server.

• Test the connection with the

server.

• Select OK to save the

definition.

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Database Settings Summary

• We’ve just reviewed multiple database definitions that defined

for the three System Maintenance databases (Maintenance
database, Maintenance Log database, CQI database).

• Learned how to test connections of databases, as well as

establish database.

• Each definition contains server name and authentication for the

databases.

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Exporting Devices

• Select menu bar to choose

OPTIONS.

• Select Export devices from

the drop-down.

The Export Devices dialog
box will open. Allowing for
Data Removal Options, and
Export Details.

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Exporting Devices

• Select individual devices

by clicking on line item
column.

• Click and drag to select

group of devices.

• Click upper left box to

highlight all devices in
database.

• Click Data Removal

Options.

• Select “Remove data

prior to and including”, to
enter a date range for
content selection.

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Exporting Devices

• Click Filter

• Click on Models checkbox

(left), to display only
8000-PC Units.

Device Filter allows to
select specific devices
to display in dialog box
for Export Devices.

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Exporting Devices

• Export Devices now shows 128

Total Activities for the model
8000-PC Units in database to be
selected.

Note:
Device Filter allows user to

select specific devices to display
in Export Devices dialog box.

• Select Export

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Exporting Devices

• Select and/or create a file

for the Exporting database
information.

• Select OK

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Exporting Devices

• Exporting information will now

be stored in this folder/file.
“Please remember name of file
created”.

• Status indicator bar in dialog

box will display Export has
completed successfully.

• Once transfer is completed, the

file is ready to be transferred
to another PC system, and/or
location.

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Exporting Devices Summary

• Exporting information allows export of the CQI database as well as the

Export Devices information for all devices that have been connected to the
PC Unit.

• We’ve stepped through the processes. This also allows for users to

transport device information to other workstations.

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Importing Devices

• To Import, select Import

Devices from the drop down
menu under Options.

• Click on Import Devices.

• This will bring up the Import

Devices dialog box.

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Importing Devices

• Click on Open File.

• In the pop-up window,

please select the Export
File created, and/or
received.

• Double-click on file, or click

file and select Open.

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Importing Devices

• The Import Devices dialog box displays the

Model and Serial Number of the devices in
file.

• Click on the Import # device button to start

import process.

• Data is imported into the selected database.

• Status indicator bar in dialog box will display

Import has completed successfully.

• Select Close.

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Migrate Data

• To transfer existing version

8 Database, select Migrate
MSW Data from the drop
down menu under Options.

• The Database Selection

dialog box will open.

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• The Database Selection

dialog box will display.

• Click a Database name on

SQL Server.

• Test the connection with the

server (optional).

• Select Migrate to transfer

data into database.

Migrate Data

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Importing & Migrate Devices

• Importing information allows Import of the CQI database as well as the

Import Devices information from other workstations.

• We’ve stepped through the processes. This also allows for users to

transport and/or transfer device information to other workstations.

• This process enables users to create reports from device information

received.

• In migrating a version 8 database, customer does not lose existing data

from previous software.

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Configure Components Tab

• Select the Configure Components tab

from main window, to add a New
configuration package to the list.

• One Configuration Package is

designated as the active package.

• Select the Configuration Packages

item and click New, or right-click the
Configuration Packages item and
select Add New Package from the
pop-up menu.

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Configure Packages

• Complete the Component

Details dialog box:

Name: Give the configuration
package a unique name.

Date: Select a creation date
(defaults to today’s date).

Author: Name of person
creating configuration package.

Description: A description for
configuration package.

Accept any changes in the
selected configuration package
by clicking the Accept Changes
button.

Note;
**This process can be

used for a non-wireless
account.

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Configure Components

• Accept any changes in the

selected configuration
package by clicking the
Accept Changes button.

Note:

The imported data will
overwrite any data already
in the selected
configuration package.

When importing, you can
only import configuration
data to overwrite of the
same type in the selected
configuration package.

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Auto ID Configurations

• Access Auto ID settings

under desired Configuration
Package, and use
Component Details pane on
the right to define Auto-ID
configuration.

• Select ID Type for Patient

and Clinician fields radio
buttons, to edit or define its
related ID Locators and ID
Format (input fields below).

• ID Format selects rule for

parsing corresponding data.

• ID Locators sets the

validation for the extracted
data from a barcode label.

Note; ID Locators rule cannot be
the same for Patient, or Clinician
ID.

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• The Description and

Example fields
display information to
explain the selected
rule.

• Click on the Accept

Changes button to
save edits to the
configuration package.

Auto ID

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• Access Firmware Files

under desired
Configuration Package,
and use Component
Details pane on the right
dialog box to identify the
Released Manifest File for
upload to the Alaris® PC
Unit and modules.

• Use the Browse button to

locate and find the
correct xml file to be
used to update the
Alaris® System.

Firmware Files

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• Firmware Files; Used by

individual flash tasks that
updates the firmware on the
PC unit and modules.

• Manifest files identify

firmware file to use for
updating the Alaris® PC unit
and modules, and contains
settings on how to apply
update to specific modules.

Firmware Files

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Firmware Files

• Open drop-down list

• Select options from the drop-

down list next to each applicable
device, to select what should
happen when a PC unit or
module is flashed with contents
of the Release Manifest File.

• Double-click on file, or click file

and select Open.

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• Always: Always

overwrite contents of
device with content from
the Release Manifest File.

• Newer Version: Only

overwrites contents of
device when the Release
Manifest File contains a
newer version than that
already existing on the
device.

• Never: Do not update

device with the Release
Manifest File.

Firmware Files

• Select Accept Changes to

save edits.

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• Access Data Set File

under desired
Configuration Package,
and use Component
Details pane on the
right dialog box to
identify Data Set.

• Use Browse to select

the file on the PC
workstation.

Data Set Files

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Data Set Files

• Use the Open dialog box drop-

down to select the Guardrails
data set .GRE file type for
transfer to the PC unit.

®

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Data Set Files

• In the Open pop-up window,

please select the Data Set
File created, and/or received.

• Double-click on file, or click

file and select Open.

• Data Set is now in the Alaris

System Maintenance
software application.

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®

• If you select Always

Overwrite Dataset,
whenever you upload a
data set to a Alaris® PC
unit, the old data set is
overwritten, even if data
sets are exactly the same.
If you do not select

Always Overwrite
Dataset, the old data set

is only overwritten if CRC
codes for the two data sets
are different.

• Click on the Accept

Changes button to save
edits to the configuration
package.

Data Set Files

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Configure Components Summary

• We create Configuration Packages which contain the configuration

®

settings that can be uploaded to the Alaris
as well as configuration information used solely on the Alaris
System Maintenance application running on service computer.

• You’ve learned some of the component details pane, and how user

input to dialog boxes or window pop-ups.

PC Unit and modules,

®

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Creating Task Groups:

1. Select the Configure

Components tab on the
System Maintenance main
window.

• Select the Task Groups

tab in the Components
window.

• Select a device type and

click New at the top of
the device type list, or
right-click on the device
and select New.

Task Groups

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• Enter a name for the

task group and select
Enter.

• The Component

Details pane appears.

• The Task group name

will be added to the list
of task groups in the
Components Task
Group

Task Groups

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1. If you wish to add a task,

select the task from the
Available Tasks list and
click Add to add it to the
Selected Tasks list for
the device.

2. If you wish to remove a

task, select the task in the
Selected Tasks list and
click Remove to remove it
from the list.

3. Continue selecting tasks

until you have collected all
the needed tasks.

4. Use the up and down

arrows to change the list
order, if required.

Task Groups

5. Select Save to save

changes.

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Task Groups Summary

• Note: Custom Task Groups can be defined and then added to the Task list. You

cannot edit the standard task groups, which will always display in the Task list.

• In creating the Task Group, you are able to customize the tasks specific to

diagnose and/or perform maintenance.

• You’ve also seen shortcut for adding or removing a single task.

• Hint; You’ll find that Double-clicking a task in the Master Task List will immediately

add it to the list. Double-clicking in a task in the Current Task list will immediately
remove that task from the list.

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Maintenance reports
are available from data
stored in the System
Maintenance and/or
the Maintenance Log
databases.

To run reports from
the System
Maintenance database:

1. Select the View

Reports tab on the
System Maintenance
screen.

View Reports

2. Select report type in
the Reports pane.

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View Reports

3. Select devices by clicking on

the Select Devices button.
In the Device Selection
dialog box, you can use the
following techniques:

• Ctrl-click to select multiple
devices.

• Shift-click to select a range
of devices in the displayed
list.

• Select the Filter button to
select specific model numbers
or PM Due dates for display.

• Select the Serial Search to
display devices with serial
numbers starting with
number sequence entered.

4. Click Select.

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View Reports

5. If required, enter a start

and end date for the
report.

• The start date defaults to
the earliest entry in the
database and the end date
defaults to today’s date.

6. Click Create Report.

• The report generates and
displays on screen.

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View Reports Summary

• Now we’ve learned that a number of maintenance reports are available

from data stored in the System Maintenance and/or the Maintenance Log
databases.

• These would include Activity, Asset, Logs (Battery, Error, Event), PM Due,

and Test (Check-in, All, and PM).

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Perform Maintenance Demo

• At this opportunity, we will need to briefly step

out of the presentation as to demonstrate the
ASM software application.

• ASM demonstration will be followed by a

Networking demo for our networking customers.

• If you are not a wireless customer, the

Networking Demo is an optional item and not
mandatory to participate.

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Configuration Packages

To import a configuration package:

1. Select a configuration package

name in the Configuration
Packages list to highlight it.

2. Click Import or right-click on the

configuration package name and
select Import from the pop-up
menu.

• The Open dialog box displays.

Note;

Defining network profiles should
only be performed by Network
Administrator or other qualified

personnel.

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Configuration Packages

3. Browse to select a .cfg file to
import and select Open.

• Data is imported into the
selected configuration package.

4. Accept any changes in the
selected configuration package
by clicking Accept Changes.

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Create Network Profile

1. Right-click on the Network Settings for the

desired package, and select Add New
Network Profile.

Note; The Alaris® System Maintenance software

can define and save up to eight network
profiles on a PC unit.

Network Profiles

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Network Profiles

• The profile appears in the

Component Details pane.

• The Datalink tab allows you

to specify the wireless security
settings for this profile.

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Network Profiles

The Network tab allows you to
specify the Internet Protocol
(IP) information for connecting
to the Information Server.

1. Choose either Obtain an IP

Address Automatically, or
Use Static IP Address from

the drop-down list.

2. Choose either Obtain DNS

Server Address
Automatically, or Use Static
DNS IP Address from the

drop-down list.

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Network Profiles

The Server tab allows you to
specify the application-level
communication protocol
settings that will be used
between the PC unit and the
information server.

1. Choose DCMP application-level

communication protocol from
drop-down list.

2. Specify related information

from the following table.

3. Accept any changes in the

selected configuration package
by clicking Accept Changes.

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Importing Configuration Packages

To import a configuration

package:

1. Select a configuration

package name in the
Configuration Packages
list to highlight it.

2. Click Import or right-

click on the configuration
package name and select
Import from the pop-up
menu.

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Importing Configuration Packages

The Open dialog box displays.

1. Browse to select a .cfg file to

import and select Open.

2. Data is imported into selected

configuration package.

3. Accept any changes in the

selected configuration
package by clicking Accept
Changes.

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Configuration Packages Summary

• You’ve just seen examples of how Configuration Packages are setup.

• Users can now create tasks for the Transfer of Network Configuration.

• Add to note; Defining network parameter sets should only be performed

by the Network Administrator or other qualified personnel.

®

Alaris
Profiles on a PC Unit. These profiles are used when the PC Unit connects to
the network, allowing an institution to create a large network with multiple

System Maintenance can define and save up to eight (8), Network

access points. If PC Units are moved, it cycles through the available
profiles to find the optimum profile for that location.

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Thank You

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