CareFusion Alaris System Maintenance Webinar Presentation
Alaris
Ricky Thomas
Specialist, TSC
Technical Support
July 24, 2009
®
System Maintenance
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
®
Alaris
Introduction;
• Title: Webinar on Alaris® System Maintenance Software Fundamentals
• Length: Approximately 1 hour, and 45 minutes
• Target Audience: The experienced biomedical professional who will be involved in the repair and
routine maintenance of Alaris® System
• Take away: An understanding of the Alaris® System Maintenance, its basic interfacing features,
preventative maintenance procedures, software configuration procedures, and feel confident in
his/her ability to quickly ascertain the status of the system and affect any maintenance
System Maintenance
• Methods: Slide presentation, software demonstration, and visual demonstration interfacing with
instruments connected to software application.
• Prerequisite: Technical experience in the repair and maintenance of critical biomedical
instruments and systems. A clear understanding of personal computers and Microsoft Windows
Operating Systems
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
®
Alaris
Agenda
– Introduction to Alaris® System Maintenance.
– Main Window; Overview
– Features of the Menu Bar / includes File, Options, and Help.
Options; Include Applications, and Database Settings as well as Export/Import and Migrate
MSW database.
• Establish software application functionality
• Creating and defining database definitions for retrieval reports
• Export/Import dialog
– Window menu tabs; Include Perform Maintenance, View Reports, and Configure Components.
• Basic overview tutorial with software demonstration.
• Create configuration packages (Network/Auto ID), and Task groups
• View report types, and running reports (also viewing log information).
System Maintenance
– Perform Maintenance demonstration.
– Network configuration setup (Optional for wireless customer).
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
®
Alaris
Objective;
• Alaris® System Maintenance which is a PC–based application built for the biomedical engineer to
streamline Alaris® System configuration and perform preventative maintenance activities.
• Maintain Alaris® PC Units model 8000/8015 and attached modules.
• Run check-in procedures.
• Perform preventive maintenance
• Set and check preventive maintenance reminder dates.
• Diagnose, troubleshoot and repair instruments.
• Calibrate modules.
• Transfer Data Set.
• Transfer Network Configuration.
• Download and view instrument logs.
System Maintenance
Note; Alaris® System Maintenance software replaces Maintenance Software and Flash Tool for the
Alaris
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
®
System. In addition, the software allows for transfer of Data Set, and download of CQI Logs.
®
Alaris
•The role of a the Biomedical Technicians will be?
System Maintenance
– Perform preventative maintenance using the Alaris
®
System Maintenance.
– Troubleshoot faults and perform repairs
– Verify and update module software versions using the Flash Tool Software
– Perform check-in verification on instruments returned from Alaris® repair depot
®
– Download CQI alerts from the Alaris
®
– Configure Alaris
PC Units to communicate over the wireless network (Alaris® System
PC Units
Maintenance)
®
– Transfer released Data Sets to the Alaris
PC Units
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
General Contact Information
Customer Advocacy
For clinical and technical questions, feedback, and troubleshooting assistance.
Phone, toll-free, within the United States and Canada: (800) 888-876-4287, option 1, 1, option 3
E-Mail: CustomerFeedback@alarismed.com
For details on the Factory Depot Repair Service Agreement, please contact an
Cardinal Health Service Contract Specialist; Susan Kinzer @ (Phone) 858-617-4921, ext.
74921, Susan.Kinzer@cardinalhealth.com
x74744; (fax) 858-617-5184 elizabeth.boyd@cardinalhealth.com
Technical Support - North America
For technical information related to maintenance procedures and service manual support.
Direct Dial: 888-812-3229 (Technical Support Department)
Toll-free: (888) 876-4CTS (4287), Options 1, 1, 2, 1 (@ prompts)
, Sr. Contract Admin; Elizabeth Boyd @ (Phone) 858-617-4744,
United States:
Canada:
Phone, Toll-free:
Eastern: (8 00) 908-9918
Western: (800) 908-9919
For more detailed information, refer to the “Service Information” section of this document.
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
Alaris
®
System Maintenance
• Briefly, any questions before we start
with Alaris
®
System Maintenance
software demo.
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
®
Alaris
ASM version 9 Maintenance
software allows routine
maintenance to be performed
on the Alaris® System
hardware.
The System Maintenance kit
includes.
– System Maintenance
CD-Rom
– Serial cable
System Maintenance
Next we’ll look at the
differences between
the Alaris
Maintenance (ASM),
software versus the
Maintenance Software
(MSW)
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System
®
Alaris
• Maintenance Software
version 5,6,7, and 8 have
visible differences in the
format.
• Select menu bar to
choose Tools, Devices,
and Help.
• Alaris® System
Maintenance main
window appears.
• Select menu bar to
choose File (refresh ports
and/or exit), Options
(application/database
settings, export/import,
and migrate MSW files.
System Maintenance vs. MSW
• Help displays version and
copyright information.
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Application Settings
• Select menu bar to choose
OPTIONS.
• Select Application Settings
from the drop-down.
The Application Settings
dialog box is used to
configure the available
application options for ASM.
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
Application Settings
• Select “Allow serial number
update”, in dialog box.
• Click dropdown arrow to
select True or False next to
the setting your wish to
change.
• In the Description field,
describes “If true, the user
will be able to set the serial
number through the Flash
Tasks”.
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
Application Settings
• Select “Clear downloaded
CQI logs”, in dialog box.
• Click dropdown arrow to
select True or False next to
the setting your wish to
change.
• In the Description field,
describes “If true, CQI logs
will be cleared from
connected devices after
download”.
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Application Settings Summary
• In the Applications Settings dialog box, which
allows for users to configure the available
application options for the software response.
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Database Settings
• Select menu bar to choose
OPTIONS.
• Select Database Settings from
the drop-down.
The Database Selection dialog
box will open. Defined databases
are Maintenance, Maintenance
Log, and CQI database (Tabs in
window).
• Select Add.
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Database Settings
• Click dropdown arrow to select
SQL Server (and/or type name
of database in field).
• Select a Database name on SQL
Server.
• Test the connection with the
server (if successful, select OK).
• Select OK to save the definition.
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
Database Settings
• Select the CQI tab.
• The Database Selection dialog
box will open. Defined
database CQI database (Tabs
in window). Each definition
contains server name and
authentication for the
databases.
• Select Add.
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Database Settings
• The Database Selection
dialog box will display.
• Click dropdown arrow to
select SQL Server.
• Select a Database name on
SQL Server.
• Test the connection with the
server.
• Select OK to save the
definition.
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Database Settings Summary
• We’ve just reviewed multiple database definitions that defined
for the three System Maintenance databases (Maintenance
database, Maintenance Log database, CQI database).
• Learned how to test connections of databases, as well as
establish database.
• Each definition contains server name and authentication for the
databases.
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
Exporting Devices
• Select menu bar to choose
OPTIONS.
• Select Export devices from
the drop-down.
The Export Devices dialog
box will open. Allowing for
Data Removal Options, and
Export Details.
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© 2009 CareFusion Corporation or one of its subsidiaries. All rights reserved.
Exporting Devices
• Select individual devices
by clicking on line item
column.
• Click and drag to select
group of devices.
• Click upper left box to
highlight all devices in
database.
• Click Data Removal
Options.
• Select “Remove data
prior to and including”, to
enter a date range for
content selection.
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