The information in this document is subject to change and does not represent a
commitment on the part of CareFusion to provide additional services or
enhancements. The screens illustrated in this document are for reference purposes
only and might be different than the screens displayed on your computer.
Documentation provided with this product might reference product not present in
your facility or not yet available for sale in your area.
If difficulties are encountered while using this software, refer to the applicable
®
Alaris
System Directions for Use (DFU) and/or service manual and related
service bulletin(s) before contacting CareFusion Technical Support. If necessary,
contact a CareFusion representative. Provide a description of the difficulty
experienced, any messages that were displayed at the time of the difficulty, and
the software version. Before you return the software to CareFusion, contact
CareFusion Customer Care to get a return authorization number. Put the software
in its original packaging (if available), write the return authorization number on
the package, and return it to the nearest facility.
Customer Advocacy - North America
(Clinical and technical feedback.)
Phone: 888.876.4287
E-mail: CustomerFeedback@carefusion.com
Customer Advocacy - International
(Clinical and technical feedback.)
E-mail: cai@carefusion.com
Technical Support - North America
(Maintenance and service information support; troubleshooting.)
Phone, United States: 888.876.4287
Phone, Canada: 800.387.8309
Technical Support - United Kingdom
(Maintenance and service information support; troubleshooting.)
Phone: 0800 389 6972
E-mail: UK-Technical-Support@carefusion.com
Customer Care - North America
(Product return, service assistance, and order placement.)
Phone, United States: 888.876.4287
Phone, Canada: 800.387.8309
Customer Care - United Kingdom
(Product return, service assistance, and order placement.)
Phone: 0800 917 8776
E-mail: UK-Customer-Service@carefusion.com
Technical Support and Customer Service - International
(Maintenance and service information support.
Product return, service assistance, and order placement)
www.carefusion.com/customer-support/customer-service
Authorized European Representative
CareFusion
The Crescent, Jays Close
Basingstoke, Hampshire RG22 4BS
United Kingdom
Content s
Chapter 1—Introduction
Defined Terms...................................................... ...................................................... ...................................2
About the Software............................................................. ...........................................................................3
System Requirements ....................................................................................................................................8
Start System Maintenance Software............................................................................................................22
Menu Bar.....................................................................................................................................................23
PC Unit ................................................................................................................................................41
Test Equipment .........................................................................................................................41
Auto-ID Module and Handheld Scanner................................................... ..... .... .................................91
Sensor Modification and Test Point..............................................................82
2
Chapter 7—Data Sets and Alerts
Transfer a Data Set ......................................................................................................................................96
Change Tasks List Order ...................................................................................................................168
Task Information .......................................................................................................................................170
PC Unit Tasks....................................................................................................................................170
Transfer Network Configuration—Error Handling...........................................................................174
Auto-ID Module and Handheld Scanner Tasks.............................................. .... ..... ..........................184
Test Equipment..........................................................................................................................................185
ivAlaris® System Maintenance v9.5.X Software User Manual
Chapter 1
Introduction
Alaris® System Maintenance v9.5.X Software User Manual1
Chapter 1—IntroductionDefined Terms
Defined Terms
The following table identifies the defined terms used throughout this document for certain trademarked
products and product features.
Product/FeatureDefined Term
Alaris® Auto-ID module
®
Alaris
EtCO2 module
®
PCA module
Alaris
®
Alaris
PC unit
®
Pump module
Alaris
®
Alaris
SpO2 module
®
Syringe module
Alaris
Alaris® System Maintenance
Guardrails
Guardrails
Guardrails
Guardrails
®
alert
®
clinical advisories
®
CQI report
®
data set
Guardrails® Editor software
Auto-ID Module
Module
EtCO
2
PCA Module
PC Unit
Pump Module
SpO
Module
2
Syringe Module
System Maintenance Software
Alert
Clinical Advisories
CQI Report
Data Set
Editor Software
2Alaris
®
System Maintenance v9.5.X Software User Manual
About the SoftwareChapter 1—Introduction
About the Software
This software is provided under and subject to a license from CareFusion.
System Maintenance Software version 9.5.X allows you to perform routine maintenance on an
®
Alaris
tool for the Alaris
serial cable between the personal computer and a PC Unit.
The System Maintenance software kit includes:
A USB serial adapter (not supplied) can be used to connect one or more PC Units to a personal computer
equipped with System Maintenance Software. The USB serial adapter must meet the following
specifications:
System. The functionality of this software replaces maintenance software (MSW) and the Flash
®
System. To use this software, you install it on a personal computer and then connect a
•System Maintenance software CD-ROM
•Serial cable
•This Software User Manual (pdf on CD-ROM and printed version)
•Plugs into a USB port on a personal computer.
•Provides RS-232 male DB9 port(s) for direct connection to PC Units.
•Draws its power from USB connection—a power adapter is not required.
Alaris® System Maintenance v9.5.X Software User Manual3
Chapter 1—IntroductionFeature Summary
Feature Summary
System Maintenance software can be used to perform the following functions:
•Maintain the PC Unit.
•Upgrade firmware on the PC Unit and attached modules.
•Perform preventive maintenance/check-in.
•Set and check preventive maintenance reminder dates.
•Troubleshoot and repair instruments.
•Module Calibration, as applicable.
•Set up, test, and configure the Auto-ID Module.
•Download and view instrument logs.
•Download CQI data logs.
•Transfer Data Sets from the personal computer to the PC Unit.
•Configure wireless network settings.
•Test communications board interaction with a wireless network.
•Disable Wireless Network configuration option.
•Support wireless protocols for b, b/g, a/b/g, and d networks.
•Support wireless security for WEP, WPA, and WPA2.
Perform all pre-inspections before instrument use. A qualified technician or biomedic al en gin e er mus t
perform inspections at least once a year or as required in accordance with CareFusion guidelines.
NOTE
•Inspections are intended to comply with requirements specified by the
Joint Commission on Accreditation of Healthcare Organizations
(JCAHO).
•You can purchase a service agreement from CareFusion for preventive
maintenance inspections.
4Alaris
®
System Maintenance v9.5.X Software User Manual
WarningsChapter 1—Introduction
Warnings
Warnings provide information needed to safely and effectively use the Alaris® product.
A WARNING is an alert to a potential
hazard which could result in serious personal injury and/or product
damage if proper procedures are not followed.
WARNING
•At no time should the System Maintenance software be used while the
•System Maintenance software and procedures are intended to be
•Prior to use, CareFusion recommends that you become familiar with
•The instrument case should only be opened by qualified service
•To ensure proper calibration, run the post tests for the Pump Module
•Ensure that the instrument is in operational status before returning it to
®
Alaris
performed only by qualified personnel, or under direct supervision by
qualified personnel.
each instrument and accessory used with the System Maintenance
software. For specific instrument warnings, cautions, inspection
requirements, and other related instrument information, refer to the
applicable Alaris
personnel using proper grounding techniques. When the instrument
case is opened, electrical shock hazard exists which can result in
serious injury to persons and instrument component damage.
and the accuracy tests for the Syringe Module after calibrat ion. These
tests are displayed in the default Calibration test lists.
patient use.
System is connected to a patient.
®
System DFU and/or service manual.
•Your PC Unit might not be co mpatible with every module. To de ter min e
module compatibility, refer to the app licable Alaris
®
System DFU.
Alaris® System Maintenance v9.5.X Software User Manual5
Chapter 1—IntroductionCautions
Cautions
Cautions provide information needed to safely and effectively use the Alaris® product.
A CAUTION is an alert to a potential
hazard which could result in minor personal injury and/or product
damage if proper procedures are not followed.
CAUTION
•Loading the System Maintenance Software is considered a non-clinical
service activity. Interconnecting a medical device with a personal computer
might cause the safety or electromagnetic environment to change while the
connection exists. The threat of higher leakage currents or EMI disturbance
levels might be present. Remove the connection at both ends before patient
use.
•By default, the System Maintenance Software is set to automatically clear
logs after they are downloaded. Once log entries have been cleared, they
cannot be downloaded again from the instrument. The log entries remain in
the database and can be displayed using the View Reports tab in the main
window.
•Only one PC Unit should be connected to a group of attached modules at
any given time. Connection of multiple PC Units to each other will cause
damage to the IUI connectors.
•Only one SpO
•If a Pump Module fails the patient-side occlusion or rate accuracy verification
(RAV) tests, calibration is required. Failure to calibrate and retest the
instrument might result in improper instrument operation.
Module can be connected to the PC Unit at any one time.
2
•For tests that require water, use distilled water at room temperature between
41°F and 104°F (5°C to 40°C). If water is not within this temperature range,
the reading might be inaccurate.
•If multiple instances of the System Maintenance Software are running
(typically on different personal computers), it is possible to assign dif ferent IP
addresses to the same PC Unit. To ensure this does not occur, assign each
PC Unit a single, unique IP address.
NOTE: If the System Maintenance Software instances are connected to the
same System Maintenance Software databases, this problem cannot occur.
•Calibration verifications perform strenuous tests on the Syringe Module and
PCA Module. In some cases, these tests differ from the check-in/preventive
maintenance tests.
•Following calibration, use calibration verifications (rather than check-in/
preventive maintenance verifications) to verify correct calibration.
•Use of accessories or cables ot he r th an thos e spec ifie d mig ht res ult in
degraded electromagnetic compatibility performance or safety of the Alaris
®
System.
•The flow rate out of the gas source and into the EtCO
Module must be
2
greater than 0.5 liter/minute to ensure accurate readings. It is r ecommended
to place a flow meter between the gas source and th e “T” in the line (b reather
line).
6Alaris
®
System Maintenance v9.5.X Software User Manual
Chapter 2
Inst allation and Setup
Alaris® System Maintenance v9.5.X Software User Manual7
Chapter 2—Installation and SetupSystem Requirements
System Requirements
To run the System Maintenance software, the personal computer must meet the following minimum
hardware and software requirements.
CAUTION
For optimum performance of the System Maintenance Software, ensure that the
personal computer is equipped with the required hardware and software, and do
not use the personal computer with unspecified accessories or cables. Use of
accessories or cables other than those specified might result in degraded
electromagnetic compatibility performance or safety of the Alaris
Hardware Requirements
The personal computer on which you install the System Maintenance Software must meet the following
requirements:
•processor, Pentium Class, 1 GHz or faster
•RAM, 512 MB minimum
•HDD (hard disk drive), 5 GB minimum of free space after the operating system is installed
•CD-ROM drive
•video card, SVGA
•monitor, minimum resolution 1024 x 768; color depth set greater than 256 colors
•port: configurable RS-232, 9-pin, serial communications; or USB
•cable, serial communications (provided)
®
System.
NOTES
•If the personal computer has a serial port, use a serial-to-serial cable.
•If the personal computer has a USB port, use a serial-to-USB cable or a
serial-to-serial cable with a USB converter. USB converter products are not
supported by CareFusion.
•keyboard
•mouse
•printer and printer connection (optional)
Software Requirements
One of the following operating systems:
®
•Microsoft
•Microsoft
•Microsoft
Other software:
•Adobe Acrobat Reader v9.X
Windows 2000 Professional with Service Pack 4
®
Windows XP with Service Pack 2
®
Windows 2003 Server with Service Pack 1
8Alaris
®
System Maintenance v9.5.X Software User Manual
Install Software—Standard InstallationChapter 2—Installation and Setup
Install Software—Standard Installation
Follow these steps to install the System Maintenance Software on a personal computer for the first time. If
you plan to migrate another version of the System Maintenance database, install the System Maintenance
Software and migrate the data using the Migrate MSW file feature (
Read all prompts carefully. During installation it is recommended that no other applications are running
and that virus checking is disabled.
1. Insert the System Maintenance Software CD into the CD-ROM drive of the personal computer. If the
installation program automatically starts, go to the next step. If the installation program does not
automatically start, choose
Alternatively, browse to the
and then click
OK.
Start > Run, then type
Setup.exe program on the System Maintenance Software CD, click Open,
d:\Setup.exe
2. When you are asked if you want to install SQL Server 2005 Express, click
Options > Migrate MSW Data).
(where d: is CD drive).
Yes.
3. If you are prompted to install prerequisite components, click
Alaris® System Maintenance v9.5.X Software User Manual9
Chapter 2—Installation and SetupInstall Software—Standard Installa ti on
4. After installing prerequisites, or if prerequisites are already installed, the installation Setup Wizard
Welcome window is displayed. Click
Next.
5. Select the features that you want to install:
•Full Install—installs System Maintenance databases and client tools.
•Database—installs only System Maintenance databases.
•Client Tools—installs only System Maintenance client tools.
To install only the database, click
Database and click the red X.
Client Tools and click the red X. To install only the client tools, click
10Alaris® System Maintenance v9.5.X Software User Manual
Install Software—Standard InstallationChapter 2—Installation and Setup
6. Click Browse to choose a location other than the default installation directory. The default directory is
C:\Program Files\Cardinal Health\Alaris Products\Alaris System Maintenance\ .
If an existing database is found, the following window is displayed. You can use the existing database
(default) or overwrite the existing database (previous data will be lost). If a previous System
Maintenance database was not found, this window will not be displayed.
7. Click
8. Click
Next to begin installation of the components of the System Maintenance Software.
Next to confirm installation.
When the installation is finished, an "Installation Complete" message is displayed. It is recommended
that you restart your computer if prompted to do so.
Alaris® System Maintenance v9.5.X Software User Manual11
Chapter 2—Installation and SetupInstall Software—Custom Installation
Install Software—Custom Installation
Install Centralized System Maintenance Software Database on a
Dedicated Server
1. Insert the System Maintenance Software CD into the CD-ROM drive of the personal computer. If the
installation program starts automatically, go to the next step. If the installation program does not start
automatically , choose
browse to the
OK.
Setup.exe program on the System Maintenance Software CD, click Open, and then click
Start > Run, then type
d:\Setup.exe
(where d: is CD drive). Alternatively,
2. When you are asked if you want to install SQL Server 2005 Express, click
3. If you are prompted to install prerequisite components, click
Install. The components include
Yes.
Microsoft .NET Framework 2.0, MSXML 6.0, Microsoft Report Viewer 2005, ASM Database (SQL
Server Express 2005), and Adobe Reader 9.X.
®
4. Wait until the installation is completed. When the Alaris
displayed, click
12Alaris® System Maintenance v9.5.X Software User Manual
Next.
System Maintenance welcome wizard is
Install Software—Custom InstallationChapter 2—Installation and Setup
5. On the Custom Setup window, ensure that Client Tools is not selected (unless you want to also install
the client tools on the same computer as the System Maintenance database).
6. Click
7. Click
Next.
Finish.
Install Client Tools on Biomedical Technician Workstation
Follow these steps to install the client tools on the Biomedical Technician Workstation.
1. Insert the System Maintenance Software CD into the CD-ROM drive of the personal computer. If the
installation program starts automatically, go to the next step. If the installation program does not start
automatically , choose
browse to the
OK.
Setup.exe program on the System Maintenance Software CD, click Open, and then click
Start > Run, then type
2. When you are asked if you want to install SQL Server 2005 Express, click
d:\Setup.exe
(where d: is CD drive). Alternatively,
No.
Alaris® System Maintenance v9.5.X Software User Manual13
Chapter 2—Installation and SetupInstall Software—Custom Installation
3. If you are prompted to install prerequisite components, click Install. The components include
Microsoft .NET Framework 2.0, MSXML 6.0, Microsoft Report Viewer 2005, and Adobe Reader 9.0.
®
4. Wait until the installation is completed. When the Alaris
displayed, click
5. On the Custom Setup window, ensure that
Next.
Database is not selected.
System Maintenance welcome wizard is
6. If the Database option is selected and you chose not to install SQL Server 2005 Express, a message is
displayed. Click
14Alaris® System Maintenance v9.5.X Software User Manual
Ok to close the message window.
Install Software—Custom InstallationChapter 2—Installation and Setup
7. Click Next.
A window that asks you to select the database server is displayed.
8. Choose the
Example:
Remote Database option. Enter the server name and SQL instance.
HospitalServer\AlarisSM9DB
9. Click Next.
A "Machine Specified Not Found" message is displayed.
10. Click
11. Click
12. Click
Continue.
Next to confirm.
Finish.
Configure Database Settings
Follow these steps to configure the database settings.
1. Start the System Maintenance Software.
2. If you are asked to select another database, click
3. If you are not asked, choose
Options > Database Settings on the main menu.
Yes.
The Database Settings dialog box is displayed.
4. Click
Add to configure the connections for the Maintenance database, the Maintenance Log database,
and the CQI Database.
Alaris® System Maintenance v9.5.X Software User Manual15
Chapter 2—Installation and SetupInstall Software—Custom Installation
Hospital Server
DatabaseField Values
Maintenance databaseSQL Server field =
Database field = Maintenance
Maintenance Log databaseSQL Server field =
Database field = MaintenanceLog
CQI DatabaseSQL Server field =
Database field = CQI
<HospitalServer>\AlarisSM9DB
<HospitalServer>\AlarisSM9DB
<HospitalServer>\CQI9DB
Standalone Computer
DatabaseField Values
Maintenance databaseSQL Server field =
Database field = Maintenance
Maintenance Log databaseSQL Server field =
Database field = MaintenanceLog
CQI DatabaseSQL Server field =
Database field = CQI
NOTE
(local)\AlarisSM9Db
(local)\AlarisSM9Db
(local)\CQI9DB
If a database does not exist on your local database server, the "(local)" SQL
Service field is replaced with the SQL Server name where the database is
installed.
Alaris
5. Click
®
Server (wireless)
DatabaseField Values
CQI DatabaseSQL Server field =
Database field = CQI
Test Connection to verify the connection to the database.
<AlarisAPPSServer>
16Alaris® System Maintenance v9.5.X Software User Manual
Upgrade/Reinstall SoftwareChapter 2—Installation and Setup
Upgrade/Reinstall Software
Before you can upgrade or reinstall the System Maintenance Software, you must uninstall the existing
software.
NOTE
Uninstalling the AlarisSM9DB database is NOT required to upgrade/reinstall the
software (Uninstall AlarisSM9DB Database Instance on page 20).
1. Uninstall the existing software (see Uninstall Software on page 18).
2. Install/reinstall the software (see Install Software—Standard Installation on page 9 or Install Software—Custom Installation on page 12).
Alaris® System Maintenance v9.5.X Software User Manual17
Chapter 2—Installation and SetupUninstall Software
Uninstall Software
There are two ways to uninstall the System Maintenance Software. The method that you use depends on
the version of software that you are uninstalling.
•System Maintenance Software CD: Use this method if the software being removed and the
software that will be installed are the same software version.
•Windows Operating System: Use this method if the software being removed will be replaced with
a different version of the software.
System Maintenance Software CD
1. Insert the System Maintenance Software CD into the CD-ROM drive of the personal computer. The
installation program starts automatically. If the installation program does not start, choose
then type
the System Maintenance Software CD, click
d:\Setup.exe
(where d: is CD drive). Alternatively, browse to the Setup.exe program on
Open, and then click OK.
2. Enter information about installation as prompted, including destination.
Start > Run,
3. When the message that a previous installation has been detected is displayed, click
Remove to
completely remove the existing System Maintenance Software and its components. Existing data is
preserved.
4. Clicking Remove displays the following confirmation window. Click Remove again to initiate the
uninstall process.
5. When a message that indicates the software has been successfully uninstalled is displayed, click
18Alaris® System Maintenance v9.5.X Software User Manual
Finish.
Uninstall SoftwareChapter 2—Installation and Setup
Windows Operating System
1. Choose Start > Settings > Control Panel.
2. Double-click
3. Click Alaris
Add or Remove Programs.
®
System Maintenance.
4. Click
Remove.
5. Follow the prompts to complete the uninstallation procedure.
Alaris® System Maintenance v9.5.X Software User Manual19
Chapter 2—Installation and SetupUninstall AlarisSM9DB Database Instance
Uninstall AlarisSM9DB Database Instance
NOTE
All data will be lost when uninstalling the AlarisSM9DB database. Ensure that the
database is backed up for future reference.
Use this procedure to uninstall the AlarisSM9DB database instance of Microsoft SQL Server 2005 Express
and the following software:
•Microsoft SQL Server Native Client (if applicable)
•Microsoft SQL Server Setup Support Files (if applicable)
•Microsoft SQL Server VSS Writer (if applicable)
To uninstall the software:
1. Choose
2. Double-click
Start > Settings > Control Panel.
Add or Remove Programs.
3. Select the software (listed above) that you want to uninstall.
4. Click
Remove.
5. Follow the prompts to complete the removal procedure.
If you are uninstalling Microsoft SQL Server 2005, when the following dialog box is displayed, select
the instance named "AlarisSM9DB" and then click
Next to continue with the removal procedure.
20Alaris® System Maintenance v9.5.X Software User Manual
Chapter 3
Overview
Alaris® System Maintenance v9.5.X Software User Manual21
Chapter 3—OverviewStart System Maintenance Software
Menu Bar
Tabs in the main window let you
perform maintenance tasks, view
reports from the maintenance
database, configure task lists,
and configure device parameters
The Connected Devices pane
contains a list of the d evices th at
are connected to each of the
communication ports on the
personal computer.
This pane contains task
instructions, input fields, and
report data.
Start System Maintenance Software
1. On the personal computer desktop, double-click the Alaris® System Maintenance icon (or choose the
program from the
A series of status boxes is displayed as the System Maintenance Software scans for communication
ports and establishes communication with connected devices.
When the startup routine is complete, the main window of the System Maintenance Software is
displayed.
Start menu).
2. To check the version of System Maintenance Software, choose
Maintenance.
Help > About Alaris® System
22Alaris® System Maintenance v9.5.X Software User Manual
Menu BarChapter 3—Overview
Menu Bar
•File
Refresh (F5)—Refresh all ports.
°
Refresh Selected Port (Ctrl + F5)—Refresh the port that is selected in the Connected Devices pane.
°
Exit (Alt + F4)—Exit the software.
°
•Options
Application Settings—See Application Settings on page 30.
°
Database Settings—See Database Settings on page 31.
°
Export—Export the CQI Database as well as information for all devices that have been connected
°
to the PC Unit.
Import—Import the CQI Database as well as information for all devices that have been connected
°
to the PC Unit.
Migrate MSW Data—Import a previous maintenance software v8 database.
°
•Help
About Alaris
®
System Maintenance—View version and copyright information.
Alaris® System Maintenance v9.5.X Software User Manual23
Chapter 3—OverviewMenu Bar
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24Alaris® System Maintenance v9.5.X Software User Manual
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