Canon Smart Dedicated Design BLM300C Service Support Manual
Canon
Smart Dedicated Design
BLM300C Professional
Booklet Maker
SERVICE SUPPORT GUIDE
Canon BLM300C Professional Booklet Maker Service Support Guide
Revision
Date
Section(s)
Details
Published by
Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747-3336
1-800-OK-CANON
E-Mail: serviceplanning@cusa.canon.com
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center Web Site : http://www.support.cusa.canon.com
Canon U.S.A. ISG Central Web Site : http://isgcentral.cusa.canon.com
Canon Network Access (CNA) Web Site : http://www.cna.cusa.canon.com
Smart Dedicated Design Netherlands BV Web Site : www.sdd.nl
Distributed in the United States by Canon U.S.A., Inc.
IMPORTANT
THIS SERVICE SUPPORT GUIDE INCLUDES THE INFORMATION RELATING TO THE BLM300C
PROFESSIONAL BOOKLET-MAKER.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM
ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE SUPPORT GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID
DISCLOSURE OF CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING
REVISIONS.
REVISION HISTORY
September 2013 All
1 January 2014VIServicing
Notes
2 July 2014 I, V, X Added the varioPRINT 135/120/110 as supported devices
Release of the BLM300C Professional Booklet Maker
Service Support Guide
Added Installation times for the BLM300C Professional
Booklet Maker and optional modules
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Canon BLM300C Professional Booklet Maker Service Support Guide
LEGAL NOTICES
COPYRIGHTS AND TRADEMARKS
This Service Guide is the property of Canon U.S.A., Inc.
© Canon U.S.A., Inc. 2014. All rights reserved.
Canon and Always Ask for Canon Genuine Toner, Parts & Supplies are registered trademarks of Canon
Inc. imagePRESS is a registered trademark of Canon U.S.A., Inc.
All other company names and product names may be trademarks or registered trademarks of their
respective owners, and are hereby acknowledged.
The information contained in this Service Support Guide constitutes confidential information of Canon
U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Support Guide is
solely for reference purposes and may be used only by an authorized Service Provider of Canon U.S.A.,
Inc. No part of this Service Support Guide may be reproduced or transmitted in any form by any means,
electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except
as expressly permitted herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., Service Provider agrees to
indemnify Canon U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of
Service Provider’s possession, use, or misuse of this Service Support Guide.
Canon U.S.A., Inc. from time to time updates this online Service Support Guide and may modify the
information and/or specifications contained in it at any time without notice. Additionally, all prices and
availability dates listed herein are subject to change without notice. The latest version is available online
at the ISG Central and e-Support Web Sites noted above. Please make certain that you are using the
latest version. Specimens of Web pages included herein are for illustration purposes only.
DISCLAIMER
NEITHER CANON NOR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE
LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS
OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS,
EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF
DATA, INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT’S HARD DISK
DRIVE, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR
ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR
ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO
PERSONS AND THE PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE
POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER.
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Canon BLM300C Professional Booklet Maker Service Support Guide
Contents
I. Overview and Purpose................................................................................................. 1
A. Overview ...................................................................................................................1
B. Purpose.....................................................................................................................1
II. Features........................................................................................................................ 2
A. The BLM300C Professional Booklet Maker ...............................................................2
B. Optional Modules.......................................................................................................2
1. The Front Trimmer...............................................................................................2
2. The 2-Knife Trimmer............................................................................................2
3. Square Fold.........................................................................................................2
4. Rotator Transport.................................................................................................2
5. Long Belt Stacker.................................................................................................3
6. Short Belt Stacker................................................................................................3
III. Configuration................................................................................................................ 4
IV. Dealer Sales/Service Authorization............................................................................. 5
V. Educational Training.................................................................................................... 6
A. Training Program Overview.......................................................................................6
1. Learning Path for Technicians Certified on the BLM200/6300 Booklet Maker ......7
2. Learning Path for Non-Certified Technicians........................................................7
B. Prerequisites..............................................................................................................7
C. Certification................................................................................................................8
D. Who Should Attend....................................................................................................8
E. Training Facilities.......................................................................................................8
1. Online Course Training Facilities .........................................................................8
2. Classroom Training Facilities...............................................................................8
F. Course Equipment.....................................................................................................8
G. Service Materials.......................................................................................................9
VI. Servicing Notes ...........................................................................................................10
A. Power and Plug Requirements ................................................................................10
B. Installation Weight and Dimensions.........................................................................11
C. Installation Space Requirements .............................................................................13
D. Estimated Installation Times....................................................................................14
E. Firmware Update.....................................................................................................15
1. Computer Requirements for Upgrading..............................................................15
2. Update Process.................................................................................................15
F. Suggested Spare Parts............................................................................................16
G. Periodic Maintenance..............................................................................................18
VII. Suggested End-User Customer Service Offerings....................................................19
A. End-User Limited Warranty Conditions....................................................................19
B. Parts Support Program............................................................................................19
C. Service Parts Availability..........................................................................................20
VIII. Product Technical Support Offerings ........................................................................21
A. Dealer Support Requirements .................................................................................21
B. Canon USA Support Offerings.................................................................................22
1. Canon USA Technical Support Center...............................................................22
2. On-site Support..................................................................................................24
3. Internet Support.................................................................................................24
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Canon BLM300C Professional Booklet Maker Service Support Guide
IX. Appendix......................................................................................................................27
A. Supported Devices ..................................................................................................27
B. Specifications ..........................................................................................................27
Up to 1.57” (40 mm).................................................................................................29
C. List of Tables ...........................................................................................................31
D. List of Figures..........................................................................................................31
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Canon BLM300C Professional Booklet Maker Service Support Guide
I. Overview and Purpose
A. Overview
The BLM300C Professional Booklet Maker is a non Canon finishing solution
developed by Smart Dedicated Design (SDD) Production B.V. This accessory
offers an in-line finishing solution for the Canon imagePRESS
C7011VP/C7010VP Series devices, imagePRESS C7011VPS/C7010VPS
Series devices and varioPRINT 135/120/110 Series devices with the High
Capacity Stacker-F1 attached.
The solution allows the Canon imagePRESS and varioPRINT production
printers to create a full bleed printing and booklet making solution for a wide
range of on-demand applications.
The BLM300C Professional Booklet Maker is the core device of a modular
online finishing system. Available options that enhance the BLM 300
Professional Booklet Maker system include the:
SDD Front Trimmer BLT6989
SDD 2-Knife Trimmer STR6702
SDD Square Fold SFM6904
SDD Rotator RTM6940
SDD Long Belt Stacker BST6800
SDD Short Belt Stacker BST6900
SDD Front Trimmer BLT6989
B. Purpose
The purpose of this document is to provide the servicing dealer with the tools
necessary to enable a successful integration of Canon imagePRESS and
varioPRINT digital print devices with the SDD BLM300C Professional Booklet
Maker and available options. This integration expands the market potential for
the Canon imagePRESS devices. This document has been created to assist
servicing dealers to realize that potential.
Training and support for the SDD BLM300C Professional Booklet Maker and
available options described in this guide are available from Canon U.S.A., Inc.’s
(hereinafter referred to as (“Canon USA”)).
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II. Features
A. The BLM300C Professional Booklet Maker
Connects to the High Capacity Stacker-F1
Supports sheet sizes ranging from 5.5” x 9.76” (140 mm x 248 mm) to 12.6”
x 18.5” (320 mm x 470 mm)
Operation adjustment settings are achieved via the Booklet Maker User
Interface (UI)
Includes a two position stapler that can staple up to 30 sheets (80 g/m2, 120
pages booklet) (or 6 mm thickness whichever is less). Stapling can be
adjusted relative to the fold for a neat look
B. Optional Modules
1. The Front Trimmer
Prevents an effect called creeping during the paper fold process
Provide a neat finish to booklets up to 25 sheets (80 g/m2, 100 pages
booklet) (or 5 mm thickness whichever is less)
2. The 2-Knife Trimmer
This module is used in conjunction with the Front Trimmer to achieve 3-
side trimming
Cuts the top and bottom edges of a booklet to provide a neat finish to
booklets up to 25 sheets (80 g/m2, 100 pages booklet) (or 5 mm
thickness whichever is less)
Trim up to 1.38” (35 mm) from the top and bottom of the booklet (up to
2.76” (70 mm) total)
Trim the top and bottom individually (set at different heights) or
asymmetrically based on the desired height of the booklet
3. Square Fold
Provides a professional square back finishing look to booklets similar to
a bound book
Adds a square back to booklets up to 30 sheets (80 g/m2, 120 pages
booklet) (or 6 mm thickness whichever is less)
The square-fold finish allows for printing on the spine, further increasing
the booklet’s value to the customer
4. Rotator Transport
Required when producing smaller booklet sizes of A5 paper or 5.5" x
8.5"
This module rotates A4, Letter or SRA4 paper 90º from the Long Edge
Feed to the Short Edge Feed ensuring that the printer runs at maximum
productivity
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5. Long Belt Stacker
The output device for the Booklet Maker System
Stacks booklets with a stacking capacity of 59” (1.5 m)
6. Short Belt Stacker
The output device for the Booklet Maker System
Stacks booklets where space is limited
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Canon BLM300C Professional Booklet Maker Service Support Guide
1
III. Configuration
Note: All configurations shown are for reference purposes only and are subject to
change without notice. Please refer to the Dealer Price List on the ISG Central
Web Site (http://isgcentral.cusa.canon.com) for the most up-to-date Item Numbers.
Table 1 – Configuration
Item Item Number
BLM300C Professional Booklet Maker shown
SDD BLM300C Professional Booklet Maker 7134B005AA
Table 2 – Hardware Accessories
Item
SDD Front Trimmer BLT6989 8338B001AA
SDD 2-Knife Trimmer STR6702 8338B006AA
SDD Square Fold SFM6904 8338B002AA
SDD Rotator RTM6940 8338B003AA
SDD Long Beltstacker BST6800 8338B004AA
SDD Short Beltstacker BST6900 8338B005AA
SDD Front Trimmer BLT6989 8338B001AA
Item Number1
1 Item Numbers and Part Numbers are subject to change without notice.
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IV. Dealer Sales/Service Authorization
To become authorized and maintain authorization to sell and service the BLM300C
Booklet Maker, each authorized imagePRESS dealer location must have at least
two (2) technicians who have successfully completed and received certification on
the following:
Hardware Training either or both
imagePRESS C7010VP Hardware Update Course
varioPRINT DP Line Field Technician Blended Training Course
High Capacity Stacker-F1 eLearning Course
BLM300C Booklet Maker
For technicians with prior certification on the BLM200/6300 Booklet Maker:
The BLM300C Professional Booklet Maker Update course (elearning)
For technicians without prior certification on the BLM300C Booklet Maker or
BLM200/6300 Booklet Maker:
The BLM300C & Square Fold Booklet Solutions Blended training Course
(not available at this time)
By meeting this combination of requirements, a dealer can be confident that their
service department will have the skills and knowledge needed to be successful in
servicing and supporting this production product.
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Canon BLM300C Professional Booklet Maker Service Support Guide
BLM200/6300
High Capacity
BLM300C
Professional
The imagePRESS C7010VP
BLM300C
& Square
(
19IPCBLM301C
)
varioPRINT DP Line
V. Educational Training
A. Training Program Overview
The BLM300C & Square Fold Booklet Solutions (SDD Square Fold BookletMaker and SDD Square Fold Booklet-Maker with Two-Knife Trimmer) training
program consists of two learning paths, based on current training level of the
service technicians (see Figures 1 and 2 below).
The “Update” learning path is specifically for service technicians who are
already certified on the BLM200/6300 Booklet Maker System, and enables
technicians to identify the new features of the BLM300C Booklet Maker system.
The “Blended” training courses provide technicians with the knowledge
required for installing, configuring, servicing, and maintaining the BLM300C
Booklet Maker System and optional modules in the field.
The blended training program will certify the technicians on the BLM300C as
well as the SDD Square Fold Booklet-Maker and the SDD Square Fold
Booklet-Maker with Two-Knife Trimmer.
The training for the BLM300C & Square Fold Booklet Solutions is a fee based
course. To order from Canon Network Access (CNA) use item code 2115V542.
The course fee is $990.00.
Figure 1 – Learning Path for Technicians with BLM200/6300 Certification
Booklet Maker
Certified
Service
Technicians
Stacker-F1
High Capacity Stacker-F1
Online Course
(19IPCOHCSF100O)
Booklet Maker Update
Online Course
(19IPCBLM300UO)
Figure 2 – Learning Path for Technicians without BLM300C or BLM200/6300
Certification
Hardware Training
Course
Update Course
Non-Certified
Service
Technicians
(09IPCC7010U00E)
Either
Field Technician
Blended Training
Online Course
(19VPTRI00O)
and
5-Day Classroom Course
(19VPTRI01C)
High Capacity
Stacker-F1
High Capacity Stacker-F1
Online Course
(19IPCOHCSF100O)
Fold Booklet Solutions
Blended Training
Online Course
(19IPCBLM301E) and
4-Day Classroom Course
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