Canon PIXMA TS3350 User Manual

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TS3300 series

Online Manual

English

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Contents

Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Touch-enabled Device Users (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Printing Photos from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Printing Photos from a Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Detect Same Printer Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Connects to Another Computer via LAN/Changes from USB to LAN Connection. . . . . . . . . . . . . . . . . . 47

Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Reconfiguration Method of Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

IJ Network Device Setup Utility (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Starting Up IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Performing/Changing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Canon IJ Network Device Setup Utility Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Performing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Performing/Changing Wired LAN Connection (Ethernet Cable) Settings. . . . . . . . . . . . . . . . 63

Performing/Changing Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Assigning Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . . 72

List of Models Which Does Not Support IPv6 Configuration via USB Connection. . . . . . . . . . . . . . . . . 73

Handling Paper, Originals, FINE Cartridges, etc.. . . . . . . . . . . . . . . . . . . . . . . . 75

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Loading Plain Paper / Photo Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

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Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Loading Originals on Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Replacing a FINE Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Replacing a FINE Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Checking the Ink Status with the Ink Lamps on the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

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Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Checking that Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Indication of LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Changing Printer Settings from Your Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Changing the Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Setting the Ink to be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Initializing Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Switching/Disabling Wireless Connection Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Printing from Application Software (Windows Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Basic Printing Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Paper Settings on the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Setting a Page Size and Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

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Perform Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Tiling/Poster Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Opening Printer Driver's Setup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Canon IJ Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Checking Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Printer Driver Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Quick Setup Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Main Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Page Setup Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Maintenance Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Canon IJ Status Monitor Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Installing the MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Printing/Scanning with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Making Copies on Plain Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Copying on Photo Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Scanning from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Scanning According to Item Type or Purpose (IJ Scan Utility). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

IJ Scan Utility Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Creating/Editing PDF Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

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Scanning Using Application Software (ScanGear). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

What Is ScanGear (Scanner Driver)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Starting ScanGear (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Scanning in Basic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

ScanGear (Scanner Driver) Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Basic Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Advanced Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Network Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Cannot Find Printer on Check Printer Settings Screen During Setup (Windows). . . . . . . . . . . . . 292

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Power Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Printer's Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Wi-Fi Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking

Wireless Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Cannot Find Printer while Using Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Printer Suddenly Stopped Working for Some Reason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 314

Page 7

Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Problems while Printing/Scanning from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . 321

Cannot Print/Scan from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Printer Does Not Pick up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Printout Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. . . . . . . . . . 335

Colors Are Unclear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Scanning Problems (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

ScanGear (Scanner Driver) Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Failed to MP Drivers Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

Page 8

Printer Is Out of Paper (1000). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

1203. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

1430. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

1485. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

1682. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

1686. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

FINE Cartridge is Not Installed (168A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Shipping Tape etc. Are Still Attached (1890). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

4102. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

Page 9

Using Online Manual

Operating Environment

Symbols Used in This Document

Touch-enabled Device Users (Windows)

Printing Online Manual

Trademarks and Licenses

Screenshots in This Manual

Page 10

Symbols Used in This Document

Warning

Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Caution

Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Important

Instructions including important information that must be observed to avoid damage and injury or improper use of the product. Be sure to read these instructions.

Note

Instructions including notes for operation and additional explanations.

Basics

Instructions explaining basic operations of your product.

Note

• Icons may vary depending on your product.

Page 11

Touch-enabled Device Users (Windows)

For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."

Page 12

Trademarks and Licenses

• Microsoft is a registered trademark of Microsoft Corporation.

• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

• Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.

• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and Google Play Logo are trademarks of Google LLC.

• Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.

• Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.

• USB Type-C™ is a trademark of USB Implementers Forum.

Note

• The formal name of Windows Vista is Microsoft Windows Vista operating system.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Page 13

Apache License

Version 2.0, January 2004

http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION

1. Definitions.

"License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.

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"You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this License.

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"Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types.

"Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).

"Derivative Works" shall mean any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship. For the purposes of this License, Derivative Works shall not include works that remain separable from, or merely link (or bind by name) to the interfaces of, the Work and Derivative Works thereof.

"Contribution" shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner. For the purposes of this definition, "submitted" means any form of electronic, verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."

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Page 14

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Page 15

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License.

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---- Part 1: CMU/UCD copyright notice: (BSD like) -----

Derivative Work - 1996, 1998-2000

Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission.

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---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) -----

Page 16

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Cambridge Broadband Ltd. may not be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) -----

Page 17

Use is subject to license terms below.

This distribution may include materials developed by third parties.

Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Sun Microsystems, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

---- Part 5: Sparta, Inc copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

Page 18

TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of Cisco, Inc, Beijing University of Posts and Telecommunications, nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission.

---- Part 7: Fabasoft R&D Software GmbH & Co KG copyright notice (BSD) -----

Author: Bernhard Penz <bernhard.penz@fabasoft.com>

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names may not be used to endorse or promote products derived from this software without specific prior written permission.

Page 19

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

---- Part 8: Apple Inc. copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

---- Part 9: ScienceLogic, LLC copyright notice (BSD) -----

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

Page 20

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

LEADTOOLS

CMap Resources

-----------------------------------------------------------

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

-----------------------------------------------------------

Page 21

MIT License

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Written by Joel Sherrill <joel@OARcorp.com>.

On-Line Applications Research Corporation (OAR).

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND

Page 22

CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

(1) Red Hat Incorporated

This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or documentation are not subject to the BSD License and may only be used or replicated with the express permission of Red Hat, Inc.

(2) University of California, Berkeley

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The FreeType Project LICENSE

----------------------------

2006-Jan-27

David Turner, Robert Wilhelm, and Werner Lemberg

Introduction

============

Page 23

The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.

This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least.

This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike. As a consequence, its main points are that:

o We don't promise that this software works. However, we will be interested in any kind of bug reports. (`as is' distribution)

o You can use this software for whatever you want, in parts or full form, without having to pay us. (`royalty-free' usage)

o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')

We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products.

We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project.

Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text:

"""

Please replace <year> with the value from the FreeType version you actually use.

Legal Terms

===========

0. Definitions

--------------

Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release.

`You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.

This program is referred to as `a program using the FreeType engine'.

This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive.

If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.

Page 24

1. No Warranty

--------------

THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE, OF THE FREETYPE PROJECT.

2. Redistribution

-----------------

This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute, perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project (in both source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions:

o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, original files must be preserved in all copies of source files.

o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page in your documentation, though this isn't mandatory.

These conditions apply to any software derived from or based on the FreeType Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.

3. Advertising

--------------

Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission.

We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it.

Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license.

4. Contacts

-----------

There are two mailing lists related to FreeType:

o freetype@nongnu.org

Page 25

Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution.

If you are looking for support, start in this list if you haven't found anything to help you in the documentation.

o freetype-devel@nongnu.org

Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.

Our home page can be found at

http://www.freetype.org

--- end of FTL.TXT ---

The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.

JSON for Modern C++

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

- Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

Page 26

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The following applies only to products supporting Wi-Fi.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation or other materials provided with the distribution. * Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Page 27

Basic Operation

Printing Photos from a Computer

Printing Photos from a Smartphone/Tablet

Copying

Page 28

Printing Photos from a Computer

This section describes how to print photos with Easy-PhotoPrint Editor.

1. Open the paper support (A).

Pull out the paper output tray (B) and the output tray extension (C).

3. Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING

YOU.

4. Adjust the paper guide (D) with the paper left side.

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After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.

Press Paper Select button (E) to select a paper size according to the paper loaded on the rear tray and press OK button (F).

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Start Easy-PhotoPrint Editor.

For Windows:

The procedure below is for a computer running the Windows 10 operating system.

From the Start menu, select (All apps >) Canon Utilities > Easy-PhotoPrint Editor.

For macOS:

From the Go menu in Finder, select Application and double-click the Canon Utilities folder, the EasyPhotoPrint Editor folder, and then the Easy-PhotoPrint Editor icon.

Click Photos icon (G).

8. Click Browse (H) in Computer: and select folder with photos you want to print.

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9. Click photos (I) you want to print and select Open (J).

For Windows:

To select two or more photos at a time, click photos while pressing the Ctrl key.

For macOS:

To select two or more photos at a time, click photos while pressing the command key.

10.

Specify number of copies and other options under Print Settings (K).

For Windows:

Specify the number of copies, your model name, the paper size, and other options.

For macOS:

Specify the number of copies, the paper size, and other options.

Note

•

Selecting Same No. of each photo enables you to specify the number of copies for all photos with a single setting.

•

Selecting Same No. of each photo disables the number-of-copies setting specified for each

photo. When unchecked, the previous settings for each copy are re-enabled. for specifying the number of copies is also re-enabled.

11. Start printing.

Page 32

For Windows:

Click Print (L).

For macOS:

Click Next. When the Print dialog appears, specify your model name, paper, and other options, and then click Print.

Note

• Easy-PhotoPrint Editor lets you easily create and print original collages, cards, or calendars using your favorite photos.

Easy-PhotoPrint Editor Guide

Page 33

Printing Photos from a Smartphone/Tablet

This section describes how to print photos with Canon PRINT Inkjet/SELPHY.

For details on how to download Canon PRINT Inkjet/SELPHY, see below.

Print Photos from Your Smartphone

Open the paper support (A).

Pull out the paper output tray (B) and the output tray extension (C).

3. Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING

YOU.

4. Adjust the paper guide (D) with the paper left side.

Page 34

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.

Press Paper Select button (E) to select a paper size according to the paper loaded on the rear tray and press OK button (F).

Page 35

Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.

Select Photo Print on Canon PRINT Inkjet/SELPHY.

The list of photos saved on your smartphone/tablet is displayed.

Select a photo.

You can also select multiple photos at once.

Specify the number of copies, paper size, etc.

10.

Start printing.

Page 36

Copying

This section describes how to load originals and copy them to plain paper.

1. Open the paper support (A).

Pull out the paper output tray (B) and the output tray extension (C).

3. Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING

YOU.

4. Adjust the paper guide (D) with the paper left side.

Page 37

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.

Press Paper Select button (E) to select a paper size according to the paper loaded on the

rear tray and press OK button (F).

Page 38

Open the document cover (G).

Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (H).

8. Close the document cover.

Press the Black button (I) or Color button (J).

Page 39

Important

• Do not open the document cover until copying is complete.

Note

• Your printer is equipped with many other convenient copy features.

Copying

Page 40

Network

Available Connection Methods

The following connection methods are available on the printer.

• Wireless Connection

Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.

If you have a wireless router, we recommend you use one for wireless connection.

◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the network name (SSID) and security protocol on the

printer.

◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is

displayed in the device's screen, you can connect the device to the printer using the wireless router.

• Wireless Direct

Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.

◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes

unavailable. In that case, web services for the printer cannot be used.

◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the

Wireless Direct, the connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. Transmission fees for connecting to the Internet using a mobile data connection apply.

◦ In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a

sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device you do not use and configure settings again.

◦ Network settings such as the network name (SSID) and security protocol are specified automatically.

Network Connection Settings/Setup

Perform connection setup for the printer and computer/smartphone/tablet.

For more on setup procedure, click here.

Changing Network Settings

See below for changing connection settings for the printer and computer/smartphone/tablet.

• To change network connection method:

Reconfiguration Method of Wi-Fi Connection

Changing the Connection Mode

Page 41

• To add computer/smartphone/tablet to the printer:

Connects to Another Computer via LAN/Changes from USB to LAN Connection

• To use Wireless Direct temporarily:

Printing/Scanning with Wireless Direct

IJ Network Device Setup Utility

IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of them if anything is wrong with network connection. Select either link below to download IJ Network Device Setup Utility.

Checking Printer Connection Status Using IJ Network Device Setup Utility

• Performing/Changing Network Settings (Windows)

For Windows, you can perform network settings using IJ Network Device Setup Utility.

IJ Network Device Setup Utility (Windows)

• Diagnosing and Repairing Network Settings (Windows/macOS)

You can diagnose or repair network settings using IJ Network Device Setup Utility.

◦ For Windows:

IJ Network Device Setup Utility (Windows)

◦ For macOS:

IJ Network Device Setup Utility (macOS)

Network Connection Tips

See below for tips on using the printer via network connection.

Network Connection Tips

Handling Printer Configuration using the Web Browser Countermeasures against Unauthorized Access

Troubleshooting

See Network Settings and Common Problems for troubleshooting on network connection.

Notice/Restriction

See below for details.

• Restrictions on network settings:

Restrictions

• Notices when printing using web service: Notice for Web Service Printing

Page 42

Restrictions

When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled.

Connect via wireless router

• Make sure your device and the wireless router are connected. For details on checking these settings, see the manual supplied with the wireless router or contact its manufacturer. As for a device already connected to the printer without using a wireless router, reconnect it via a wireless router.

• Configuration, router functions, setup procedures and security settings of wireless routers vary depending on the system environment. For details, see the manual for your wireless router or contact its manufacturer.

• This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.

• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security protocol. Change the security protocol for your device to something other than WEP and TKIP or change the setting to something other than "IEEE802.11n only." The connection between your device and the wireless router will be temporarily disabled while the setting is changed. Do not proceed to the next screen of this guide until setup is complete.

• For office use, consult your network administrator.

• Note that if you connect to a network with no security protection, your personal information could be disclosed to a third party.

Wireless Direct (Access Point Mode)

Important

• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in Wireless Direct mode, the existing connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. When you connect to the Internet using a mobile data connection, charges may apply depending on your contract.

When you connect a device and the printer using Wireless Direct, the connection information will be saved to Wi-Fi settings. The device may be connected to the printer automatically even after disconnecting it or connecting it to another wireless router.

To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device. For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer.

• If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used.

Page 43

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again.

• Devices connected to the printer using Wireless Direct cannot communicate with each other.

• Firmware updates for the printer are not available while using Wireless Direct.

• When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method, disconnect it first. Disable the connection between the device and printer in the Wi-Fi setting screen.

Page 44

Network Connection Tips

Default Network Settings

Detect Same Printer Name

Connects to Another Computer via LAN/Changes from USB to LAN Connection

Printing Network Settings

Reconfiguration Method of Wi-Fi Connection

Page 45

Default Network Settings

LAN Connection Defaults

Item Default

Change LAN Disable LAN

SSID BJNPSETUP

Wireless LAN security Disable

IP address (IPv4) Auto setup

IP address (IPv6) Auto setup

Set printer name* XXXXXXXXXXXX

Enable/disable IPv6 Enable

Enable/disable WSD Enable

Timeout setting 15 minutes

Enable/disable Bonjour Enable

Service name Canon TS3300 series

LPR protocol setting Enable

RAW protocol Enable

LLMNR Enable

PictBridge communication Enable

("XX" represents alphanumeric characters.)

* Default value depends on printer.

Wireless Direct Defaults

Item Default

SSID (Identifier for Wireless Direct) XXXXXX-TS3300series *

Password Printer serial number

Wireless LAN security WPA2-PSK (AES)

*(XXXXXX is the last six digits of MAC address of the printer.)

Page 46

Detect Same Printer Name

When the printer is detected during setup, plural printers with the same name may appear on the results screen.

Select a printer with checking the printer settings against those on detection result screen.

• For Windows:

Check the printer's MAC address or serial to select the correct printer from the results.

• For macOS:

The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour.

Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear.

Note

• Serial number may not appear on result screen.

To check the printer's MAC address and the serial number, print out the network settings information.

Printing Network Settings

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Connects to Another Computer via LAN/Changes from USB to LAN Connection

To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click here and perform setup.

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Printing Network Settings

Use the operation panel to print the printer's current network settings.

Important

• The network settings printout contains important information about your network. Handle it with care.

Check that printer is turned on.

Load two sheets of A4 or Letter-sized plain paper.

Press Information button.

The printer starts printing the network setting information.

The following information on the printer's network setting is printed out.

(Some setting values are not displayed depending on the printer settings.)

Item Number

1 Product Information Product information –

1-1 Product Name Product name XXXXXXXX

1-2 ROM Version ROM version XXXXXXXX

1-3 Serial Number Serial number XXXXXXXX

2 Network Diagnostics Network diagnostics –

2-1 Diagnostic Result Diagnostic result XXXXXXXX

2-2 Result Codes Result codes XXXXXXXX

2-3 Result Code Details Result code details http://canon.com/ijnwt

3 Wireless LAN Wireless LAN Enable/Disable

3-1 WPS PIN CODE WPS PIN code XXXXXXXX

3-2 Infrastructure Infrastructure Enable/Disable

Item Description Setting

3-2-1 Signal Strength Signal strength 0 to 100 [%]

3-2-2 Link Quality Link quality 0 to 100 [%]

3-2-3 Frequency Frequency XX (GHz)

3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX

3-2-5 Connection Connection status Active/Inactive

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3-2-6 SSID SSID Wireless LAN network name (SSID)

3-2-7 Channel Channel XX (1 to 13)

3-2-8 Encryption Encryption method None/WEP/TKIP/AES

3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64

3-2-10 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK

3-2-11 TCP/IPv4 TCP/IPv4 Enable

3-2-12 IP Address IP address XXX.XXX.XXX.XXX

3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX

3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX

3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable

3-2-16 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX

XXXX:XXXX:XXXX:XXXX

3-2-17 Link Local Prefix

Length

3-2-18 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX

3-2-19 Stateless Prefix

Length1

3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX

3-2-21 Stateless Prefix

Length2

3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX

3-2-23 Stateless Prefix

Length3

3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX

Link local prefix length XXX

XXXX:XXXX:XXXX:XXXX

Stateless prefix length1XXX

XXXX:XXXX:XXXX:XXXX

Stateless prefix length2XXX

XXXX:XXXX:XXXX:XXXX

Stateless prefix length3XXX

XXXX:XXXX:XXXX:XXXX

3-2-25 Stateless Prefix

Length4

3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX

3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX

Stateless prefix length4XXX

XXXX:XXXX:XXXX:XXXX

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XXXX:XXXX:XXXX:XXXX

3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX

XXXX:XXXX:XXXX:XXXX

3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX

XXXX:XXXX:XXXX:XXXX

3-2-33 IPsec IPsec setting Active

3-2-34 Security Protocol Security method ESP/ESP & AH/AH

3-3 Access Point Mode Operation mode for

Wireless Direct

3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX

3-3-2 Connection Connection status Active/Inactive

3-3-3 SSID SSID Wireless Direct network name (SSID)

3-3-4 Password Password Wireless Direct password (10 alphanumeric characters)

3-3-5 Channel Channel 3

3-3-6 Encryption Encryption method AES

3-3-7 Authentication Authentication method WPA2-PSK

3-3-8 TCP/IPv4 TCP/IPv4 Enable

3-3-9 IP Address IP address XXX.XXX.XXX.XXX

3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX

3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX

Enable/Disable

3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable

3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX

XXXX:XXXX:XXXX:XXXX

3-3-14 Link Local Prefix

Length

3-3-15 IPsec IPsec setting Active

3-3-16 Security Protocol Security method –

5 Other Settings Other settings –

5-1 Printer Name Printer name Printer name (Up to 15 alphanumeric characters)

5-4 WSD Printing WSD printing setting Enable/Disable

5-5 WSD Timeout Timeout 1/5/10/15/20 [min]

Link local prefix length XXX

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5-6 LPD Printing LPD printing setting Enable/Disable

5-7 RAW Printing RAW printing setting Enable/Disable

5-9 Bonjour Bonjour setting Enable/Disable

5-10 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters)

5-11 LLMNR LLMNR setting Enable/Disable

5-12 SNMP SNMP setting Enable/Disable

5-13 PictBridge Commun. PictBridge Communica-

tion

5-14 DNS Server Obtain DNS server ad-

dress automatically

5-15 Primary Server Primary server address XXX.XXX.XXX.XXX

5-16 Secondary Server Secondary server ad-

dress

5-17 Proxy Server Proxy server setting Enable/Disable

5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX

5-19 Proxy Port Proxy port specification 1 to 65535

5-20 Cert. Fingerprt(SHA-1) Certificate finger-

print(SHA-1)

5-21 Cert. Fin-

gerprt(SHA-256)

Certificate fingerprint(SHA-256)

Enable/Disable

Auto/Manual

XXX.XXX.XXX.XXX

xxxxxxxx xxxxxxxx xxxxxxxx

xxxxxxxx xxxxxxxx

xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx

("XX" represents alphanumeric characters.)

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Reconfiguration Method of Wi-Fi Connection

Follow either procedure below to change wireless LAN connection method (infrastructure or Wireless Direct).

• For Windows:

◦ Click here and redo setup. ◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.

Important

• Before you perform settings using IJ Network Device Setup Utility, turn on Easy wireless connect mode on the printer following the procedure below.

1. Make sure printer is turned on.

2. Press Direct button and release it when (Direct) icon appears.

Follow instructions on your smartphone or tablet.

• For macOS:

Click here and redo setup.

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IJ Network Device Setup Utility (Windows)

IJ Network Device Setup Utility

Starting Up IJ Network Device Setup Utility

Diagnosing and Repairing Network Settings

Performing/Changing Network Settings

List of Models Which Does Not Support Diagnosis and Repair Function

List of Models Which Does Not Support IPv6 Configuration via USB Connection

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IJ Network Device Setup Utility

IJ Network Device Setup Utility allows you to diagnose or repair the network status, and to perform printer settings on network.

Use IJ Network Device Setup Utility for:

• Searching printers on network and performing initial network setup for detected printers

• Performing initial network setup by connecting the printer and computer using a USB cable (Not available for some models)

• Changing printer network settings

• Diagnosing the settings of the printer and those of computer on which IJ Network Device Setup Utility is installed if anything is wrong with connection. In addition, IJ Network Device Setup Utility repairs the status of the printer and computer (Not available for some models).

Important

• Depending on the printer you are using, an administrator password is already specified for the printer at the time of purchase. When you change the network settings, authentication by the administrator password is required.

For details:

Administrator Password

For improving security, we recommend to change the administrator password.

Change Administrator Password

• To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable.

• When you install IJ Network Device Setup Utility, disable block function of firewall.

• Do not change network settings using IJ Network Device Setup Utility while printing is in progress.

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Starting Up IJ Network Device Setup Utility

Start up IJ Network Device Setup Utility as shown below.

• In Windows 10, select Start > (All apps > ) > Canon Utilities > IJ Network Device Setup Utility.

• In Windows 8.1 or Windows 8, select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility. If IJ Network Device Setup Utility is not displayed on the Start screen, select the Search charm and search for "IJ Network Device Setup Utility".

• In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, IJ Network Device Setup Utility, and then IJ Network Device Setup Utility.

When you start up IJ Network Device Setup Utility, a message appears. Check the message and select Yes. The screen below appears.

Select Diagnose and Repair or Printer Network Setup on the displayed screen.

• If you select Diagnose and Repair:

Diagnosing and Repairing Network Settings

• If you select Printer Network Setup:

Performing/Changing Network Settings

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Diagnosing and Repairing Network Settings

IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs.

Important

• Some models do not support diagnosis and repair function.

For details:

List of Models Which Does Not Support Diagnosis and Repair Function

Follow the procedure below.

Start up IJ Network Device Setup Utility.

Check the displayed message and select Yes.

Select Diagnose and Repair on the displayed screen.

Perform operations following the instructions on the screen.

Note

• This function checks the following items: whether the computer is connected to the router whether a web page on the Internet can be viewed whether the printer can be detected on the network whether the signal strength or communication level is sufficient (when using Wi-Fi) whether the printer port setting matches with the network setting

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Performing/Changing Network Settings

Canon IJ Network Device Setup Utility Screen

Performing Network Settings

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Canon IJ Network Device Setup Utility Screen

Items on Canon IJ Network Device Setup Utility Screen Menus on Canon IJ Network Device Setup Utility Screen Items on Canon IJ Network Device Setup Utility Screen Toolbar

Items on Canon IJ Network Device Setup Utility Screen

The screen below appears when you start up IJ Network Device Setup Utility and select Printer Network Setup. Detected printers are listed on the screen and the items below are shown.

A: Product Name

Displays the product name of detected printer. The icon below appears on the left if the printer cannot be used.

: Appears when the printer requires setup or has not been configured.

: Appears when the IP address is duplicated to another printer.

: Appears when you cannot communicate with the printer.

Note

• If a printer you want to use is not detected, try to set the criteria for printer search.

Setting Criteria for Printer Search/Searching Specific Printer

• Right-clicking a printer displays setting items or items to confirm.

B: Serial Number (Last 5 Digits)

Displays the last five digits of printer's serial number.

C: Status

Displays the printer status as shown below.

• Available

Indicates the printer is available.

• Setup Completed

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Appears after performing network setup and clicking Set to close the window.

• Requires Setup

Indicates the printer is required to perform Wi-Fi setup.

Performing/Changing Wi-Fi Settings

• Not Set

Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or

enable IPv6 on Network Settings....

Performing/Changing Wi-Fi Settings

• IP Address Overlap

Indicates the IP address is duplicated to another printer.

• Unknown

Indicates the printer recognized as Available in the past cannot be used currently.

Note

• If USB is selected from the pulldown menu on the toolbar, nothing is displayed.

D: IP Address

Displays the printer IP address. Nothing is displayed if the printer status is Requires Setup.

Note

• If USB is selected from the pulldown menu on the toolbar, "-" is displayed.

E: Location

Displays the printer location if it is registered. Nothing is displayed if the printer status is Requires Setup.

Note

• If USB is selected from the pulldown menu on the toolbar, nothing is displayed.

Assigning Printer Information

F: Connection Method

Displays printer connection method (wired LAN, Wi-Fi, or USB).

Note

• If USB is selected from the pulldown menu on the toolbar, USB is displayed.

• If the printer supports both of the LAN connection methods, the printer is recognized as two

printers and they are displayed separately. (The same numbers are displayed on Serial Number (Last 5 Digits).)

• If the printer does not support wired LAN, wired LAN is not displayed.

• If you are using IJ Network Device Setup Utility on the computer which does not support Wi-Fi, Wi-Fi is not displayed.

G: Setting Method

Displays printer setting method.

• Auto

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Appears if the printer is used by IP address specified automatically.

• Manual

Appears if the printer is used by IP address specified manually.

Note

• If USB is selected from the pulldown menu on the toolbar, "-" is displayed.

H: MAC Address

Displays the MAC address of the detected printer.

Note

• If USB is selected from the pulldown menu on the toolbar, "-" is displayed.

I: Device Name

Displays the printer device name if it is registered.

Note

• If USB is selected from the pulldown menu on the toolbar, nothing is displayed.

• The printer with Requires Setup displayed on Status is not displayed.

Assigning Printer Information

J: IPv6

On appears when an IPv6 address is assigned for the printer.

Note

• If USB is selected from the pulldown menu on the toolbar, "-" is displayed.

K: Displays the printer status and operation guides.

Selecting a printer from the printer list displays its current status and what to do next.

Menus on Canon IJ Network Device Setup Utility Screen

This section describes menus on Canon IJ Network Device Setup Utility screen.

A: Printer Settings menu

Printer Settings Menu

B: View menu

View Menu

C: Option menu

Option Menu

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D: Help menu

Help Menu

Items on Canon IJ Network Device Setup Utility Screen Toolbar

This section describes items on Canon IJ Network Device Setup Utility Screen toolbar.

A: Perform wired or Wi-Fi setup.

Note

• This item has the same function as Network Settings... in the Printer Settings menu.

B: Redetects printers.

Note

• This item has the same function as Update in the View menu.

C: Stops detecting printers.

Note

• This item has the same function as Cancel in the View menu.

D: Switches the printer list. (IPv4, IPv6, or USB printers)

Note

• This item has the same function as Switch View in the View menu.

• You can also display the USB connected printer list. (Not available for some models.) In this case, select USB.

E: Displays this guide.

Note

• This item has the same function as Online Manual in the Help menu.

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Performing Network Settings

Performing/Changing Wired LAN Connection (Ethernet Cable) Settings

Performing/Changing Wi-Fi Settings

Assigning Printer Information

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Performing/Changing Wired LAN Connection (Ethernet Cable) Settings

Follow the procedure below to perform/change wired LAN settings.

Note

• For some models, you can perform network setup for a USB connected printer using IJ Network Device

Setup Utility. Select USB on Switch View under the View menu to display printers for which you can perform setup.

Start up IJ Network Device Setup Utility.

Check the displayed message and select Yes.

Select Printer Network Setup on the displayed screen.

Detected printers are listed.

Select printer to perform/change settings from printer list.

Select the printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings.

You can perform settings for a printer with Available not displayed on Status via USB connection.

To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and select the printer to perform/change settings.

Select Network Settings... on Printer Settings menu.

The Confirm Printer Password screen appears.

For more on the password, refer to Administrator Password.

Note

• Clicking the icon allows you to perform/change settings.

•

If you select a USB connected printer on step 4, the screen below appears after the Confirm Printer Password screen appears

Select Wired LAN and click OK.

6. Enter password and click OK.

The Network Settings screen appears.

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7. Perform/change settings.

You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol.

• IPv4 settings

A: Use IPv4 address

Always selected. (displayed in a gray out state)

B: Get IP address automatically

Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router.

C: Use next IP address

Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

Enter the IP address, subnet mask, and default gateway.

• IPv6 settings

Note

• If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending on the printer you are using.

For details, see List of Models Which Does Not Support IPv6 Configuration via USB

Connection.

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A: Use IPv6 address

Select when you use the printer with IPv6 environment.

B: Use Stateless Address:

Select when you use an IP address assigned automatically. Use a router compatible with IPv6.

Note

• This setting item is not available depending on the printer you are using.

C: Use Manual Address:

Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

Enter the IP address and IP address prefix length.

Note

This setting item is not available depending on the printer you are using.

•

D: Use DHCPv6:

Select when you obtain an IP address using DHCPv6.

Note

8. Click Set.

• This setting item is not available depending on the printer you are using.

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Performing/Changing Wi-Fi Settings

Follow the procedure below to perform/change Wi-Fi settings.

Important

• Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.

• If you use a printer over the Wi-Fi, we highly recommend you perform security settings for Wi-Fi network using WPA/WPA2 from the viewpoint of security.

Note

• For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch View under the View menu to display printers.

Start up IJ Network Device Setup Utility.

Check the displayed message and select Yes.

Select Printer Network Setup on the displayed screen.

Detected printers are listed.

Select printer to perform/change settings from printer list.

Select the printer with Wi-Fi displayed on Connection Method and Available or Requires Setup displayed on Status to perform settings.

You can perform settings for a printer with Available or Requires Setup not displayed on Status via USB connection.

To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and select the printer to perform/change settings.

Select Network Settings... on Printer Settings menu.

The Confirm Printer Password screen appears.

For more on the password, refer to Administrator Password.

Note

•

Clicking the icon allows you to perform/change settings.

•

If you select a USB connected printer on step 4 and the selected printer is compatible with wired LAN, the screen below appears after the Confirm Printer Password screen appears

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Select Wi-Fi and click OK.

6. Enter password and click OK.

The Network Settings screen appears.

7. Perform/change settings.

You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol.

• IPv4/IPv6 settings

A: Network Type:

Select the Wi-Fi mode.

◦ Infrastructure

Connects the printer to the Wi-Fi with a wireless router.

◦ Direct

Connects the printer to wireless communication devices (smartphone or tablet) without a wireless router.

Note

•

If Wi-Fi is enabled on the computer and if you select a USB connected printer on step 4, you can select Direct depending on the printer you are using.

•

If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings.

In addition, you cannot connect to Internet from your computer depending on your operating environment.

B: Network Name (SSID):

The network name (SSID) of the Wi-Fi currently used is displayed.

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The network name (SSID) for Wireless Direct appears while in Wireless Direct.

C: Search...

The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status.

If you select a wireless router with Not Connected on Communication Status from the list, clicking Set displays the WPA/WPA2 or WEP setting screen for a wireless router.

If WEP Details Screen Appears If WPA/WPA2 Details Screen Appears

D: Encryption Type:

Displays the encryption method used over the Wi-Fi.

IPv4 settings

•

Note

The setting items below are available only when Infrastructure is selected for Network

•

Type:.

If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings.

A: Use IPv4 address

Always selected. (displayed in a gray out state)

B: Get IP address automatically

Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your wireless router.

C: Use next IP address

Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

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Enter the IP address, subnet mask, and default gateway.

• IPv6 settings

Note

•

If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending on the printer you are using.

For details, see

Connection.

• The setting items below are available only when Infrastructure is selected for Network Type:.

If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings.

List of Models Which Does Not Support IPv6 Configuration via USB

A: Use IPv6 address

Select when you use the printer with IPv6 environment.

B: Use Stateless Address:

Select when you use an IP address assigned automatically. Use a router compatible with IPv6.

Note

•

This setting item is not available depending on the printer you are using.

C: Use Manual Address:

Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

Enter the IP address and IP address prefix length.

Note

•

This setting item is not available depending on the printer you are using.

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D: Use DHCPv6:

8. Click Set.

Select when you obtain an IP address using DHCPv6.

Note

•

This setting item is not available depending on the printer you are using.

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Assigning Printer Information

Follow the procedure below to assign/change printer location name or device name.

The names appear on Device Name: and Location: on the Canon IJ Network Device Setup Utility screen.

Note

• If USB is selected from the pulldown menu on the toolbar, this setting item is not available.

Start up IJ Network Device Setup Utility.

Check the displayed message and select Yes.

Select Printer Network Setup on the displayed screen.

Detected printers are listed.

Select printer to assign location name and device name.

Select the printer with Available displayed on Status.

Select Detailed Printer Settings... on Printer Settings menu.

The Confirm Printer Password screen appears.

For more on the password, refer to Administrator Password.

Enter password and click OK.

The Detailed Printer Settings screen appears.

Perform/change settings.

The setting items below are available.

A: Device Name:

Assigns the device name.

B: Location:

Assigns the location name.

Click Set.

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List of Models Which Does Not Support Diagnosis and Repair Function

The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.

• G4000 series

• PRO-500 series

• PRO-1000 series

• MB2100 series

• MB2700 series

• MB5100 series

• MB5400 series

• iB4100 series

• PRO-520

• PRO-540

• PRO-540S

• PRO-560

• PRO-560S

• PRO-2000

• PRO-4000

• PRO-4000S

• PRO-6000

• PRO-6000S

• TS9000 series

• TS8000 series

• TS6000 series

• TS5000 series

• MG3000 series

• E470 series

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List of Models Which Does Not Support IPv6 Configuration via USB Connection

For the following models, you can perform settings only for IPv4 using IJ Network Device Setup Utility. (You cannot perform settings for IPv6.)

• iB4100 series

• MG3000 series

• E470 series

• G4000 series

• TS5000 series

• TS6000 series

• TS8000 series

• TS9000 series

• TR8500 series

• TR7500 series

• TS9100 series

• TS8100 series

• TS6100 series

• TS5100 series

• TS3100 series

• E3100 series

• TS300 series

• E300 series

• TR8580 series

• TS9180 series

• TS8180 series

• TS6180 series

• TR8530 series

• TR7530 series

• TS8130 series

• TS6130 series

• XK70 series

• XK50 series

• G4010 series

• G3010 series

• TR4500 series

• E4200 series

• TS6200 series

• TS6280 series

• TS6230 series

• TS8200 series

• XK80 series

• TS8280 series

• TS8230 series

• TS9500 series

• TS9580 series

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• TR9530 series

• TS3300 series

• E3300 series

Page 75

Handling Paper, Originals, FINE Cartridges, etc.

Loading Paper

Loading Originals

Replacing a FINE Cartridge

Page 76

Loading Paper

Loading Plain Paper / Photo Paper

Page 77

Loading Plain Paper / Photo Paper

You can load plain paper or photo paper.

Important

• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam.

Note

• We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types.

• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.

For the page size and paper weight you can use for this printer, see Supported Media Types.

Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

Note

• Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

For details on how to flatten curled paper, see

Scratched.

Open the paper support (A).

Check3

Paper Is Smudged / Printed Surface Is

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Pull out the paper output tray (B) and the output tray extension (C).

Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING YOU.

Adjust the paper guide (D) with the paper left side.

Do not slide the paper guide too hard against the paper. The paper may not be fed properly.

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Important

• Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause paper jams.

Note

• Do not load sheets of paper higher than the load limit mark (G).

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.

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Press Paper Select button (H) to select a paper size according to the paper loaded on the

6. rear tray and press OK button (I).

Note

• There are various types of paper, such as paper with a special surface coating for printing photos at

optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.

• To prevent incorrect printing, this printer has a function that detects whether the size set for the paper

loaded on the rear tray matches the paper settings. Before printing, make paper settings in accordance with the rear tray paper size setting. When this function is enabled, an error code is displayed if these settings do not match to prevent incorrect printing. When the error code is displayed, check and correct the paper settings.

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Loading Originals

Loading Originals on Platen

Supported Originals

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Loading Originals on Platen

1. Open the document cover.

2. Load original WITH SIDE TO SCAN FACING DOWN on platen.

Align the corner of the original with the alignment mark .

Important

• Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.

Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.

Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing

down the original.

• The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).

Close the document cover gently.

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Important

• After loading the original on the platen, be sure to close the document cover before starting to copy or scan.

Page 84

Supported Originals

Item Details

Types of originals • Text document, magazine, or newspaper

• Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)

Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)

Page 85

Replacing a FINE Cartridge

Checking the Ink Status with the Ink Lamps on the Operation Panel

Ink Tips

Page 86

Replacing a FINE Cartridge

When remaining ink cautions or errors occur, the error code will appear on the LCD to inform you of the error. In this state, the printer cannot print or scan. Check the error code and take appropriate action.

When Error Occurred

While using the printer, the periphery of the paper output slot may become dirty with ink.

Before replacing the FINE Cartridge, clean the periphery of the paper output slot.

Replacing Procedure

When you need to replace a FINE cartridge, follow the procedure below.

Important

• Do not touch the electrical contacts (A) or print head nozzle (B) on a FINE cartridge. The printer may not print properly if you touch them.

• If you remove a FINE cartridge, replace it immediately. Do not leave the printer with the FINE cartridge removed.

• Use a new FINE cartridge for replacement. Installing a used FINE cartridge may cause the nozzles to clog.

Furthermore, with such a FINE cartridge, the printer will not be able to inform you when to replace the FINE cartridge properly.

•

Once a FINE cartridge has been installed, do not remove it from the printer and leave it out in the open. This will cause the FINE cartridge to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use a FINE cartridge within six months of first use.

Note

• For Windows, if a FINE cartridge runs out of ink, you can print with either color or black FINE cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with both cartridges. We recommend to use a new FINE cartridge in order to obtain optimum qualities.

Even when printing with one ink only, print with leaving the empty FINE cartridge installed. If either of the color FINE cartridge or black FINE cartridge is not installed, an error occurs and the printer cannot print.

For information on how to configure this setting, see below.

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Setting the Ink to be Used

• Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified.

Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When ink runs out, replace the FINE cartridge immediately with a new one.

Ink Tips

Check that printer is turned on.

Retract the paper output tray and the output tray extension.

Open the cover.

The FINE cartridge holder moves to the replacement position.

Caution

• Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE cartridge holder until it stops completely.

Important

The inside of the printer may be stained with ink. Be careful not to stain your hands or clothing

• when replacing the FINE cartridge. You can easily wipe off the ink from the inside of the printer with tissue paper or the like.

•

Do not touch the metallic parts or other parts inside the printer.

•

If the cover is left open for more than 10 minutes, the FINE cartridge holder moves to the far left and an error occurs. In this case, close the cover, then open it again.

4. Remove the empty FINE cartridge.

1. Push down the FINE cartridge until it clicks.

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2. Remove the FINE cartridge.

Important

• Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.

• Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables.

Prepare a new FINE cartridge.

1. Take a new FINE cartridge out of its package and remove the protective tape (C) gently.

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Important

• If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully.

• Be careful not to stain your hands and the surrounding area with ink on the removed protective tape.

• Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.

• Do not touch the electrical contacts or print head nozzle on a FINE cartridge. The printer may not print properly if you touch them.

Install the FINE cartridge.

Insert the new FINE cartridge at a slant into the FINE cartridge holder.

The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.

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Important

• Insert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridge holder.

2. Push the FINE cartridge in and up firmly until it snaps into place.

Important

•

Check if the FINE cartridge is installed correctly.

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• The printer cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges.

Close the cover.

Note

• If the error code appears on the LCD after the cover is closed, take appropriate action.

When Error Occurred

• The printer may make noise during operation.

Adjust the print head position.

After replacing the FINE cartridge, align the print head.

Note

•

When print head alignment is performed, the printer starts cleaning the print head automatically before printing the print head alignment sheet. Do not perform any other operations until the printer completes the cleaning of the print head.

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Checking the Ink Status with the Ink Lamps on the Operation Panel

Note

• The ink level detector is mounted on the printer to detect the remaining ink level. The printer considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide.

• When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you of the error. Also the error code is displayed on the LCD. Check the error code and take appropriate action.

When Error Occurred

In the copy standby mode, you can check the ink status with the Color Ink lamp and Black Ink lamp.

* All the lamps on the operation panel are shown lit in the figure below for explanatory purposes.

A: Alarm lamp B: Black Ink lamp C: Color Ink lamp

Color Ink lamp or Black Ink lamp lights

The ink is running low. Prepare a new ink cartridge. The resulting print quality may not be satisfactory, if printing is continued under this condition.

Color Ink lamp or Black Ink lamp flashes, while Alarm lamp flashes

An error has occurred.

When Error Occurred

* For some types of errors, the Alarm lamp may not flash.

Note

• You can also check the ink status on the computer screen.

For Windows:

Checking Ink Status from Your Computer

For macOS:

Checking Ink Status from Your Computer

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Ink Tips

How is ink used for various purposes other than printing?

Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality.

The printer has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning procedure, used ink for nozzle cleaning is limited to a small amount.

Does black-and-white printing use color ink?

Black-and-white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver. So, color ink is consumed even when printing in black-and-white.

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If Printing Is Faint or Uneven

Maintenance Procedure

Printing the Nozzle Check Pattern

Examining the Nozzle Check Pattern

Cleaning the Print Head

Deep Print Head Cleaning

Aligning the Print Head

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Maintenance Procedure

If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.

Important

• Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.

Note

• Check if ink remains in the FINE cartridge.

Checking the Ink Status with the Ink Lamps on the Operation Panel

• Check if the FINE cartridge is installed correctly.

Replacing Procedure

Also check if the protective tape on the bottom of the FINE cartridge is removed.

• If the Alarm lamp lights or flashes, see When Error Occurred.

• For Windows, increasing the print quality in the printer driver settings may improve the print result.

Changing the Print Quality and Correcting Image Data

When the Print Results Are Blurred or Uneven:

Step1

From the printer

From the computer

Step2

Print the nozzle check pattern.

Printing the Nozzle Check Pattern

For Windows:

•

Printing a Nozzle Check Pattern

• For macOS:

Printing a Nozzle Check Pattern

Examine the nozzle check pattern.

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If there are missing lines or horizontal white streaks in the pattern:

Step3

From the printer

From the computer

After cleaning the print head, print and examine the nozzle check pattern: Step1

If the problem is not resolved after performing from step 1 to step 3 twice:

Step4

From the printer

Clean the print head.

Cleaning the Print Head

•

For Windows:

Cleaning the Print Heads

•

For macOS:

Cleaning the Print Heads

Clean the print head deeply.

Deep Print Head Cleaning

From the computer

For Windows:

•

Cleaning the Print Heads

For macOS:

•

Cleaning the Print Heads

If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.

If the problem is still not resolved:

Step5

Replace the FINE cartridge.

Replacing a FINE Cartridge

Note

• If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon service center to request a repair.

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When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:

Step

Align the print head.

From the printer

Aligning the Print Head

From the computer

• For Windows:

Adjusting Print Head Position Manually

•

For macOS:

Adjusting Print Head Position

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Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.

Note

• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE

Cartridge whose ink is low.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Check that printer is turned on.

Load a sheet of A4 or Letter-sized plain paper in the rear tray.

Loading Plain Paper / Photo Paper

Press the Setup button until 1 appears on the LCD.

Press the Black button or the Color button.

The nozzle check pattern will be printed.

Do not perform any other operations until the printer completes the printing of the nozzle check pattern.

Examine the nozzle check pattern.

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Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the print head if necessary.

1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B.

If there are missing lines in the pattern A:

C: Good D: Bad (lines are missing)

If there are horizontal white streaks in the pattern B:

E: Good F: Bad (horizontal white streaks are present)

If any color in the pattern A or the pattern B is not printed:

(Example: Magenta pattern is not printed)

If one of the above is applied, cleaning the print head is required.

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Cleaning the Print Head

Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.

Check that printer is turned on.

Press the Setup button until 2 appears on the LCD.

Press the Black button or the Color button.

The printer starts cleaning the print head.

The cleaning will be complete when the ON lamp lights after flashing.

Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 1 minute.

Check the print head condition.

To check the print head condition, print the nozzle check pattern.

Note

• If the problem is not resolved after cleaning the print head twice, clean the print head deeply.

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Canon PIXMA TS3350 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual