Canon N 1000, N 2000 User Manual

Copyright ©2002 Canon Inc. all rights reserved.
• Unauthorized transfer or duplication of all or any part of this document is prohibited.
• The content of this document is subject to change without notice.
• Every effort has been made to ensure that the information contained in this guide is correct. If any error or omission is found, contact us directly or an authorized Canon representative.
• Canon is not responsible for any damages, direct or indirect, arising from or related to the use of this printer.
Trademarks
• Canon, the Canon logo, BJ, and NetSpot are registered trademarks of Canon Inc.
•Microsoft Microsoft Corporation in the United States and/or other countries.
• NetWare and Novell are registered trademarks of Novell, Inc. in the United States and other countries. NDS, NDPS, NLM, and Novell Client is a trademark of Novell, Inc. in the United States.
• Other brand and product names may be trademarks or registered trademarks of their respective companies.
®
, Windows®, Windows NT® and MS-DOS® are registered trademarks of

Notations About Text

Conventions

To ensure the safe and most efficient use of this printer, important
information is provided under the headings listed below. Before you use this
guide, make sure that you understand what these headings mean and
remember the important information described under these headings.
Warning
z Failure to follow these instructions could result in fatal or serious injury.
Always remember and follow the guidelines and advice described under this heading to ensure your own safety and the safety of other people working around the printer.
Caution
z Failure to follow these instructions could lead to mistakes in the use of
printer and result in minor injury or serious damage to the printer. Always remember and follow the guidelines and advice described under this heading to ensure safe use of the printer.
Important
z Instructions and guidelines for operation of the printer provided under this heading
describe restrictions and other important information which if ignored could cause
minor damage to the printer or other equipment or result in the loss of valuable
data. Always remember and follow the guidelines and advice under this heading to
avoid mistakes in procedure.
Note
z Information under this heading includes tips and hints that will help you avoid
minor problems and use the printer more efficiently.

Illustrations and Screen Examples

The illustrations and screen examples used in this guide were created with
the N1000 but they also apply to the N2000. Operations described herein
apply to both models.
i

Abbreviations

Throughout this document the following abbreviations are used in text.
•Microsoft
•Microsoft
•Microsoft
•Microsoft
•Microsoft
•Microsoft
•Microsoft
The term “GARO”, used in the name of this printer driver, is an acronym

Legal Notice

It is illegal to reproduce currency, bills, negotiable securities and other
®
Windows® Millennium Edition is abbreviated as “Windows
Me”
®
Windows® 98 is abbreviated as “Windows 98”
®
Windows® 95 is abbreviated as “Windows 95”
®
Windows® XP is abbreviated as “Windows XP”
®
Windows® 2000 is abbreviated as “Windows 2000”
®
Windows NT® is abbreviated as “Windows NT”
®
Windows® is abbreviated as “Windows ”
for “Graphic Arts Language with Raster Operations”, a printer language
of creating raster images.
documents prohibited by law. Reproduction of such items may be subject
to criminal prosecution.
It is illegal to reproduce legal certificates, licenses, travel tickets, and
certain public and private documents prohibited from reproduction by
law. Reproduction of such items may be subject to criminal prosecution.
Please note that intellectual property protected by copyright may not be
reproduced without the express permission of the copyright holder
except for personal or household use under limited circumstances.
ii

Safety Warnings and Precautions

Read and follow all the warnings and guidelines described below to prevent
the hazards of fire or electrical shock and ensure safe use of this printer.
Warning
 Location
z The electrical contacts inside the printer become extremely hot during
normal operation. To avoid causing a fire, never store flammable substances like alcohol, thinner, etc. near the printer.
 Power Supply
z To avoid personal injury from an electrical shock, never handle the power
cord or plug when your hands are wet.
z To avoid causing a fire or serious electrical shock, make sure that the
power plug is securely and completely inserted into the power source.
z To avoid causing a fire or serious electrical shock, always use the power
cord provided with this printer, and do not use this power cord with any other electrical device.
z To avoid a fire or serious electrical shock caused by a short circuit, avoid
damaging the AC adapter cord or the power cord. Never attempt to modify the power cord in any way. Never apply force to the cord by pulling on it, and never place a heavy object on the power cord.
z To avoid a fire or serious electrical shock, connect the printer power cord to
an independent power source that is not shared by other equipment or appliances.
z To avoid a fire or serious electrical shock, never knot the power cord or
wrap it around itself.
z To avoid a fire hazard, occasionally disconnect the power cord from the
printer and the power supply and use a soft dry cloth to clean the cord connectors and the connection points. Leaving the cord plugged in and not cleaned for a long period, especially in an area subject to dust, oil, and high humidity, could cause the insulation material to deteriorate.
iii
 In an Emergency...
z To avoid a fire or serious electrical shock, if the printer emits smoke or a
strange odor, immediately press the Power button to switch the printer off and unplug the power cord from the power supply. Discontinue using the printer and call for service.
 Cleaning the Printer
z Use only a damp, clean cloth to clean the surfaces of the printer. The
electrical contacts inside the printer become hot during normal operation. To avoid a fire or serious electrical shock, never use alcohol, benzene, thinner, or any other type of flammable liquid cleaner to clean the printer.
 Pacemakers
z This printer generates a low magnetic field. If anyone wearing a pacemaker
experiences discomfort while working around the printer should leave the area. Consult a physician before continuing to work around the printer.
Caution
 Printer location
z To avoid damage to the printer or possible personal injury, place the printer
on a flat, stable surface that is safe from sudden shocks or strong vibrations to ensure that it will not fall.
z To avoid damage to the printer which could result in a fire or electrical
shock, place the printer in a location where it is not exposed dust, direct sunlight, high temperature, or high humidity. Use the printer location in an environment where temperature and humidity are within the ranges of
o
C~35oC (41oF~95oF) and 10~90% RH (with no condensation).
5
z To avoid anything entering the printer and causing a fire, never place the
printer on a heavy wool or shag carpet.
iv
z There are ventilation holes on the left side of this product, so when you
install it, make sure the holes are not blocked by a wall or other object. Install so that the holes are at least 30cm (12 in.) from a wall or other object. If the ventilation holes are blocked, the inside of this product may become overheated, resulting in fire.
z To avoid the hazard of a dangerous fire, keep the area around the power
supply where the printer power cord is connected so you can disconnect it immediately if the printer starts operating abnormally (emitting smoke or odd noises, etc.).
z To ensure normal operation of the printer and avoid possible damage,
never install the printer near large office equipment or any other type of electrical device that emits a strong magnetic field.
 Moving the Printer
z To avoid dropping and damaging the printer or the paper feed unit or
causing personal injury when moving it, always grip the printer or the paper feed unit by the lift handles provided on the left and right side of the printer or the paper feed unit.
z To avoid breaking a paper cassette and personal injury, always remove the
cassettes before lifting and moving the printer or a paper feed unit.
z The Model N2000 weighs 16 kg (35 lb.) To avoid back strain or other
personal injuries, at least two people, lifting together at the front and back of the printer, are required to move the printer.
 Power Supply
z To avoid damaging the power plug, which could cause a short circuit and
cause a fire or electrical shock, never pull on the power cord to unplug the cord from the power supply. Always grip the plug to remove it from the power supply.
z To avoid a fire or electrical shock, do not use an extension cord.
z To prevent fire or electrical shock, never use a power supply source other
than the one rated for the printer in the country where you purchased the printer. AC 100-127 V, 50/60 Hz AC 220-240 V, 50/60 Hz
 Cleaning the Printer
z To avoid minor burns or minor injury from moving parts, before cleaning the
printer always press the Power button to switch off the printer then unplug the power cord from the power supply and allow the electrical contacts inside the printer to cool.
 Printhead and Ink Tanks
z Store the ink tanks out of the reach of small children. If a child accidentally
ingests ink from an ink tank, contact a physician immediately.
z To avoid staining clothing or your work area with spilled ink, never shake or
drop the printhead or an ink tank.
v
z The electrical contacts of the printhead become extremely hot during
normal operation. To avoid minor burns, never touch the electrical contacts after removing the printhead from the printer.
 General Caution
z There are high voltage points inside the printer. To avoid a fire or electrical
shock, never attempt to disassemble the printer or attempt repairs.
z To avoid a fire or electrical shock, never use flammable sprays around the
printer.
z To avoid minor injury from moving parts inside the printer, never open a
cover or insert your hand into the printer while the printer is operating.
z To avoid a fire, electrical shock, or damage to the printer, never place
anything on the printer such as small metal objects like staples, paper clips, or any type of liquid container, especially containers of flammable liquids which could fall accidentally into the printer.
z To prevent a fire hazard or dangerous electrical shock, if a foreign object
falls or a liquid spills into the printer, press the Power button immediately to switch the printer off then unplug the printer power cord from the power supply. Call for service and do not use the printer until it has been checked by a qualified service technician.
vi

Contents

Notations About Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Illustrations and Screen Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Safety Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter 1 Before Using the Printer

Printer Part Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Switching the Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Switching the Printer On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Switching the Printer Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Setting the Printer Online and Offline . . . . . . . . . . . . . . . . . . . . . . 1-9
Setting the Printer Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Setting the Printer Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Chapter 2 Print Media You Can Use

Print Media That Can Be Used . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Types of Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Maximum Stack Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Printing Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Handling Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Loading Paper Cassettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Loading the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Selecting the Print Media Size and Type . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Loading the Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Chapter 3 Printing from Windows

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Print Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Viewing Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Opening Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Chapter 4 Using the Operation Panel

What’s On the Operation Panel? . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Reading the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the Operation Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Reading Operation Panel Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
vii
Function Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Types of Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Printer Function Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Menu Flow Summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
How to Perform Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Setting the Printer Online and Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Performing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Menu Settings Summary Tables . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Utility Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Media Set Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Chapter 5 Maintenance

Replacing Ink Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
When to Replace an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
How to Replace the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Chapter 6 Troubleshooting

Having a problem? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Printer not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Cannot Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Printing Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Printing Halts During Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Print Job Results Abnormal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Print Results Do Not Match Print Job Content . . . . . . . . . . . . . . . . . . . . . 6-9
Colors Wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Removing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Performing a Print Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Types of Printhead Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Head Cleaning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Aligning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
Correcting Banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29
Chapter 7
viii
Other Important Information
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Paper Feed Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Universal Cassettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Network Interface Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Uninstalling the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Uninstalling NetSpot Suite Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Uninstalling NetSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Uninstalling the LPR Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Uninstalling NetBIOS/NetBEUI Port Monitor . . . . . . . . . . . . . . . . . . . . . 7-7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
ix
x
1

Before Using the Printer

This section describes printer parts and procedures you should
know before you use the printer.

Printer Part Names

 Front View
a
b
c d
e
f
g
h
i
a Back upper cover
Remove to install the printhead or to remove jammed paper. (ÆP.5-10,
P.6-15)
b Operation panel
Provides Power button, Online button, Ink Replace button, LCD display,
and other important buttons used to operate the printer. For details, see Chapter 4 “Using the Operation Panel Buttons”. (ÆP. 4- 4 )
c Front upper cover
Remove to set paper in the tray or to remove jammed paper. (ÆP. 2- 1 5 ,
P.6-15)
j
Before Using the Printer
1-2
d Right cover
Open to replace ink tanks. This cover is normally locked. To unlock this
cover for removal in order to replace ink tanks, press the Ink Replace
button on the operation panel.
e Manual feed lever
Releases the paper feed roller to allow manual paper feed. Raise this
lever to feed paper manually for printing or to remove jammed paper. (ÆP.2-15, P.6-15)
f Slide lever
Slide to the left or right to fit the size of the paper for manual feeding. (ÆP.2-15)
gTray
Set paper here for manual feed printing. Also functions as the paper exit
 Back View
tray during normal printing. (ÆP.2-15)
h Cassette cover
Protects paper loaded in the cassette.
i Cassette 1
The standard paper cassette provided with the printer is a universal type
cassette that can hold a variety paper sizes and types: plain paper, coated paper, transparencies (OHP film), etc. (ÆP.2-7)
j Lift handles
Grasp these handles provided on the left and right side to lift or move the
printer.
a
b c
a Connector cover
Protects the expansion slot. The standard model provides one slot, and
the network model provides one slot for a network interface board (NB­11FB). (Æ
Setup Guide
)
b USB port
Provides a connection point for a USB cable connected to the USB port of the computer. (ÆSetup Guide)
c Parallel port
Provides a connection point for a parallel cable connected to the parallel port of the computer. (Æ
Setup Guide
)
d Power connector
Provides a connection point for the printer power cord.
Printer Part Names
d
1-3
 Under the Back Upper Cover
a
b
c
d
a Printhead lock lever
Locks the printhead lock cover. Pull down to open then install the printhead. (ÆSetup Guide)
b Printhead lock cover
Protects the printhead. Raise to open and install the printhead. (ÆSetup
)
Guide
c Printhead
Equipped with the nozzles that supply the inks for printing. This
important part is not installed before shipping, so you must install it before you can use the printer. (Æ
Setup Guide
)
Before Using the Printer
1-4
d Carriage
Holds the printhead and moves it left and right across the paper during
printing.
 Under the Right Cover
a b
c
d
a Y ink tank cover
b M ink tank cover
c C ink tank cover
d Bk ink tank cover
The ink tank covers protect the tanks and lock them in place. To replace
an ink tank, press the Ink Replace button on the operation panel to
release the right cover. Open the right cover then raise the ink tank cover.
eY ink tank
e
f
g
h
fM ink tank
g C ink tank
h Bk ink tank
These tanks hold the ink. The ink tanks are not installed before shipping,
so you must install all the ink times before you can use the printer. (ÆSetup Guide)
Printer Part Names
1-5
 Paper Feed Unit (option)
a
b
c
a Paper feed unit
A paper feed unit installed below the printer provides an additional paper
feed source. The Model N1000 allows installation of two paper feed
units Cassette 2 (middle) and Cassette 3 (bottom). The Model N2000
allows installation of one paper feed unit, Cassette 2 (bottom).
b Cassette cover
Attached to Cassette 2 (or Cassette 3) to protect paper loaded in the paper
cassette. The shape of the cassette cover for Cassette 1 is different.
c Cassette 2 (Cassette 3)
Paper Cassette 2 (or Cassette 3).
d e f
g
h
Before Using the Printer
1-6
d Paper feed unit connector
This important connector connects the paper feed unit. Avoid hitting or
applying great force to this connector.
e Back cover
f Back inner covers
Open these covers and the back cover to remove jammed paper from
Cassette 2 (or Cassette 3).
g Guide pins
These two pins, located at the back of the paper feed unit, align the paper
feed unit correctly for installation.
h Lift handles
Grasp these handles provided on the left and right side when lifting or
moving the paper feed unit.

Switching the Printer On and Off

Follow the procedure below to switch the printer on and off.
The examples below demonstrate normal operation of the printer after it is
set up and ready for normal operation. If the printer has not been set up
completely, follow the procedures in the Setup Guide to complete the setup
procedures before you execute the procedures below.

Switching the Printer On

Switch on the printer before you execute a print job from the computer.
1
Press the Power button.
Set Media
Cancel Job/ Utility
Reset/Enter
Power
Online Message
The Online lamp and Message lamp flash for a few seconds while the printer warms up. After the printer has warmed up, the Online lamp lights and remains on, and “Ready” is displayed.
Setup
Ink ReplaceOnline
Ready
Set Media
Cancel Job/
Setup
Utility
Reset/Enter
Power
Ink ReplaceOnline
Online Message
The Message lamp flashes when a message is displayed. Read the message and perform the required procedure.(ÆP. 6 -1 1)
If the display or Online lamp do not light, check the power cord connections at the printer and the power supply and make sure that they are secure. (Æ
Setup Guide
)
Switching the Printer On and Off
1-7

Switching the Printer Off

When you are finished using the printer, follow this procedure to switch the
printer off.
1
Check the display to make sure that a print job is not in progress.
If you see an error message displayed, follow the procedure to correct the problem, and make sure the print job has completed. If a print job is in progress, wait for the print job to complete before switching off the printer.
2
Press and hold down the Power button for two seconds then release it.
Ready
Cancel Job/ Utility
Power
Cancel Job/ Utility
Set Media
Reset/Enter
Online Message
Set Media
Setup
Ink ReplaceOnline
Setup
Before Using the Printer
1-8
Reset/Enter
Power
Ink ReplaceOnline
Online Message
“Please wait …” is displayed for a few seconds, then the printer goes off.

Setting the Printer Online and Offline

While the printer is on, it can be set online or offline.
When the printer is online, the printer can accept data from the computer to
execute a print job. The printer enters the online mode automatically every
time the printer is switched on.
When the printer is offline, the printer cannot receive data to execute a print
job. The printer must be set in the offline mode to use the operation panel to
open the menus and make selections. The printer enters the offline mode
automatically when an error message alerts you about a problem so you can
perform the procedure to correct the problem.
When you are finished performing settings with the operation panel and
display, or after you have corrected an error, press the Online button to set
the printer online again for printing.

Setting the Printer Online

Follow this procedure to set the printer online.
1
Press the Online button. The Online lamp lights.
Set Media
Cancel Job/
Setup
Utility
Note
Reset/Enter
Power
Ink ReplaceOnline
Online Message
The printer can print while the Online lamp is on.
z Pressing the Online button repeatedly switches the printer between the online and
offline modes.
Setting the Printer Online and Offline
1-9

Setting the Printer Offline

Follow the procedure below to set the printer offline.
1
Press the Online button. The Online lamp goes off.
When the Online lamp off, the printer is offline.
Note
z Pressing the Online button repeatedly switches the printer between the online and
offline modes.
Cancel Job/ Utility
Power
Set Media
Reset/Enter
Online Message
Setup
Ink ReplaceOnline
1-10
Before Using the Printer
2

Print Media You Can Use

This chapter describes the types of print media that can be
used and how to load each type.

Print Media That Can Be Used

A variety of print media can be used with this printer. The size and types of
paper or special media, the print area for each type, and other details are
described below.
Note
z For more details about Canon print media, please refer to the instructions provided
with each package.

Types of Print Media

The types of paper and other print media are described below.
 Plain Paper
Canon original inks produce on plain paper images of brilliant colors that
resist fading due to exposure to light.
Canon product:
Bubble Jet Paper (LC-301)
Note
z The water resistance of Color Bubble Jet Paper (LC-301) is improved. z You can also use plain copy paper (64 ~ 105 g/m2) intended for use on copy
machines.
Print Media You Can Use
2-2
 Coated Paper
Specially coated for use with BJ printers, coated paper reproduces
brilliant colors without blurring. This media is ideal for printing
materials with color graphics, photographs, and all types of color
presentations for business.
Canon product:
High Resolution Paper (HR-101)
 Transparencies (OHP Film)
Highly transparent film used to produce printed color presentations with
an overhead projector at conferences and presentations. Printing can be
done on either side of the sheets.
Canon product:
Color Bubble Jet Transparencies (CF-102)
Important
z Never touch the printed surface of a printed transparency until it has dried for at
least 15 minutes, and never stack printed transparencies.
z Remove each sheet from the output tray as it is ejected from the printer. To prevent
smearing, never allow printed transparencies to stack on the output tray.
z Color Bubble Jet Transparencies (CF-102) should not be printed at high speed.
Printing at high speed could cause double-feeding and jamming.
z Using transparencies of another manufacturer could cause them to jam.
 Quick Dry Transparencies
Highly transparent film that dries quickly. Ideal for large volume print
jobs with transparencies.
Canon product:
Color Bubble Jet Transparencies Quick Drying Type (CF-401)
Important
z You must always print on the correct print side (the rough side) of this film, and
load the edge of each sheet marked with the white tape into the printer first.
z To prevent a jam, do not remove the white tape from the sheet before printing. The
tape can be removed after printing.
Print Media That Can Be Used
2-3

Paper Sizes

Here is a table that lists the paper sizes and feed methods that can be used
with this printer.
N1000 N2000
A3+
A3
B4 (JIS)
A4
B5 (JIS)
B5 (ISO)
Ledger
Regal
Letter
Executive
Paper Size
329.0 x 483.0 mm
12.95 x 19.02 in
297.0 x 420.0 mm
11.69 x 16.54 in
257.0 x 364.0 mm
10.12 x 14.33 in
210.0 x 297.0 mm
8.27 x 11.69 in
182.0 x 257.0 mm
7.17 x 10.12 in
176.0 x 250.0 mm
6.93 x 9.84 in
279.4 x 431.8 mm
11.00 x 17.00 in
215.9 x 355.6 mm
8.50 x 14.00 in
215.9 x 279.4 mm
8.50 x 11.00 in
184.2 x266.7 mm
7.25 x 10.50 in
Cassette 1
Custom No No No
*1. A4 and Letter size paper must be loaded vertically for short-edge feed. *2. Size range of paper for loading: 100 ~ 215.9 mm (Width) x 148 ~ 355.6 mm (Length)
3.9 x 8.5 in. (Width) ~ 5.8 x 14 in. (Length)
*3. Size range of paper for loading: 100 ~ 329 mm (Width) x 148 ~ 483 mm (Length)
3.9 x 13 in. (Width) ~ 5.8 x 19 in. (Length)
Cassette 2
Option
(
Cassette 3
Option
)
(
Cassette 1
Tray
)
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Ye s Ye s Ye s Ye s
Ye s
*1
YesYesNoYesYesYesYes
No No No Yes No No Yes
Yes Yes Yes
No No No Yes Yes Yes Yes
Ye s Ye s Ye s Ye s
Ye s
*1
No No No Yes No No Yes
*2
Ye s
No No
Cassette 2
Option
(
)
*1
Ye s
*1
Ye s
Tray
Ye s
Ye s
Ye s
*1
*1
*3
Print Media You Can Use
2-4
Note
z Skew may occur when feeding paper manually from the tray. If this occurs, remove
all of the paper from the paper cassette and print.

Maximum Stack Size

The table below describes for each media type the maximum number of
sheets that can be loaded for the paper feed source.
Media type
Plain Paper 250 250 250
A3+ –––150501
A3 1 100 100 1
Coated Paper (HR-101)
Transparencies (CF-102, CF-401)
*1. When feeding manually with the tray set, add one sheet of plain paper to the stack. *2. For Canon Bubble-Jet Paper LC-301, use only one sheet.
B4 (JIS) 1 100 100 1
A4 150 150 150 1 150 150 1
B5 (JIS) 150 150 1 150 150 1
Ledger 1 100 100 1
Letter 150 150 150 1 150 150 1
Important
z To prevent jams or damage to the printer, never load too many sheets in a paper
cassette. Load only the number of sheets recommended for the paper or other print
media in the table above, or never load higher than the load limit mark, whichever
is less.
N1000 (Sheets) N2000 (Sheets)
Cassette 1
Cassette 2
Option
(
50 50 50 1 50 50 1
Cassette 3
Option
)
(
*1
10
Cassette 1
*2
Tray
)
Cassette 2
Option
(
250 250
Tray
)
*2
10
Print Media That Can Be Used
2-5

Printing Area

This printer can print in the area (a) show in the illustration. However,
printing in this area could cause poor print quality or misfeeds. Printing in
area (b) is recommended for best results.
5mm5mm
5mm
46.2mm
aa bb

Handling Print Media

Print Media You Can Use
2-6
5mm
26.8mm
Observe the following points regarding loading and handling paper and
other print media:
z Print media that cannot be used:
• Folded
•Curled
• Wrinkled
• Looseleaf sheets or any type of punched paper with holes.
z For details about handling and storing print media, please refer to the
instructions provided with the package.

Loading Paper Cassettes

This is the general procedure for loading a paper cassette:
Load the print media in the paper cassette.
Select the media size and type on the printer operation panel.
Start the print job on the computer.
Important
z Store unused paper and other media in its original package. Store the package in a
cool, dry location that is not exposed to sunlight.
z To prevent jams, never remove a paper cassette during printing.

Loading the Paper Cassette

Follow the procedure below to load the paper cassette. (The procedure is the
same for loading optional paper cassettes.)
Note
z The paper cassette holds approximately 250 sheets of standard weight (64 to 105 g/
2
) plain paper. (Æ P.2-5)
m
1
Remove the cassette from the printer.
Loading Paper Cassettes
2-7
2
Remove the cassette cover.
3
Pinch the lever on the length guide so it moves freely and move the guide to the holes for the size of the paper.
Marks for standard paper sizes are provided on the length guide. Move the guide to the desired mark.
Print Media You Can Use
2-8
4
Pinch the lever on the width guide so it moves freely and move the guide to the paper size mark.
The width guide can be set and locked every 0.5 mm (0.02 in.). Set the width guide slightly larger than the desired paper size.
Loading...
+ 96 hidden pages