Canon MF8170C Instructions

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Color
imageCLASS
MF8170c
Facsimile Guide
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Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed.
Setting Up the Machine
Software Installation and Network Settings
Copying and Printing Instructions
Troubleshooting
Fax Instructions
Troubleshooting
Software Installation and Instructions
Printing and Scanning Instructions
Troubleshooting
Remote User Interface Instructions
Network Connectivity and Setup Instructions
Guides with this symbol are PDF manuals included on the
CD-ROM
accompanying CD-ROM. (See footnote.)
Set-Up Instructions
for the Machine
Set-Up Instructions
for Networking and Printing
Basic Guide
Facsimile Guide
(This Manual)
Software Guide
Remote UI Guide
Network Guide
\
CD-ROM
CD-ROM
CD-ROM
The machine illutration on the cover may differ slightly from your machine.
To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on
your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
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How This Manual Is Organized
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Introduction
Registering Information in Your Machine
Speed Dialing
Sending Faxes
Receiving Faxes
Reports and Lists
Troubleshooting
Machine Settings
Appendix
Includes the specifications of this machine and the index.
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
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Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Users in the U.S.A.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Pre-installation Requirements for Canon Facsimile Equipment . . . . . . . . . viii
Connection of the Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
In Case of Equipment Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Rights of the Telephone Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Users in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Pre-installation Requirements for Canon Facsimile Equipment . . . . . . . . . . xi
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Super G3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Tr ad emarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Chapter 1 Introduction
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
One-Touch Panel Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
One-Touch Panel Opened . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Standby Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Chapter 2 Registering Information in Your Machine
Guidelines for Entering Numbers, Letters, and Symbols . . . . . . . . . . . . . . . .2-1
Registering Sender Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Entering the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Registering Your Fax/Telephone Number and Name. . . . . . . . . . . . . . . . . . . .2-5
Setting the Telephone Line Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Chapter 3 Speed Dialing
Speed Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Registering One-Touch Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Changing or Deleting an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
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Registering Coded Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Changing or Deleting an Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Registering Group Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Changing or Deleting an Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Printing Speed Dialing Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Chapter 4 Sending Faxes
Sending Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Memory Sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Manual Sending. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Improving Faxed Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Adjusting the Image Quality (Fax Resolution) . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Adjusting the Exposure (Scan Density) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Dialing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Regular Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
One-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Coded Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Group Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Redialing a Busy Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Manual Redialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Automatic Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Sending the Same Document to Several Recipients
(Sequential Broadcasting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Special Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Dialing an Overseas Number (With Pauses) . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Switching Temporarily to Tone Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Chapter 5 Receiving Faxes
Setting the Receive Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Receiving Faxes Automatically: FaxOnly Mode . . . . . . . . . . . . . . . . . . . . . . . .5-2
Receiving Both Faxes and Voice Calls Automatically: FaxTel Mode . . . . . . . .5-3
Customizing FaxTel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Receiving When an Answering Machine Is Connected: AnsMode . . . . . . . . . 5-4
Receiving with a DRPD (Distinctive Ring Pattern Detection) Service: DRPD .5-5
Setting the Ring Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Receiving Faxes Manually: Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
Receiving Faxes While Performing Other Tasks . . . . . . . . . . . . . . . . . . . . . . .5-8
Receiving Faxes in the Memory When a Problem Occurs. . . . . . . . . . . . . . . .5-9
Canceling Receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
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Chapter 6 Reports and Lists
Summary of Reports and Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
ACTIVITY REPORT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Printing the ACTIVITY REPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Adjusting the ACTIVITY REPORT Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Adjusting the TX REPORT Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Adjusting the RX REPORT Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Printing the USER DATA LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Chapter 7 Troubleshooting
LCD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Faxing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
Sending Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
Receiving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7
Telephone Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11
If a Power Outage Occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12
If You Cannot Solve the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13
Chapter 8 Machine Settings
Accessing the Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Menu Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
ADD. REGISTRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
FAX SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
REPORTS / LISTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
Chapter 9 Appendix
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Facsimile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Te lephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
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Preface
Thank you for purchasing Canon Color imageCLASS MF8170c. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
How to Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.
WARNING
CAUTION
IMPORTANT
NOTE
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read these items carefully in order to operate the machine correctly, and to avoid damage to the machine.
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual. The operation panel keys on the machine are indicated within brackets.
B&W Start
Press [B&W Start].
Image Quality
Press [Image Quality].
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Legal Notices
Users in the U.S.A.
Pre-installation Requirements for Canon Facsimile Equipment
A. Location
Supply a suitable table, cabinet, or desk. For the machine's dimensions and weight, see Chapter 11, "Appendix," in the Basic Guide.
B. Order Information
1. Only a single line, touch-tone or rotary telephone set is to be used.
2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone company. If the RJ11-C jack is not present, installation cannot occur.
3. Order a normal business line from your telephone company's business representative. The line should be a regular voice grade line or the equivalent. Use one line per machine.
DDD (DIRECT DISTANCE DIAL) LINE
-or-
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IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS
NOTE
Canon recommends an individual line following industry standards, e.g., the 2,500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without "Call Waiting" can be used with the Color imageCLASS MF8170c. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
C. Power Requirements
This equipment should be connected to a standard 120-volt AC, three-wire grounded outlet only. Do not connect this machine to an outlet or power line shared with other appliances that cause "electrical noise." Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents.
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Connection of the Equipment
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
An FCC compliant telephone cord and modular jack are provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See Installation instructions for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 10 is a REN of 1.0).
This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subjected to state tariffs.
In Case of Equipment Malfunction
Should any malfunction occur which cannot be corrected by the procedures described in this guide, disconnect the equipment from the telephone line and unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Canon Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center (1-800-828-4040).
Rights of the Telephone Company
Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user.
FCC Notice
Color imageCLASS MF8170c: Facsimile Transceiver, Model H12297
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
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(1) This device may not cause harmful interference,
and
(2) this device must accept an interference received, including interference that
may cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in this manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. (516) 328-5600
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.
Once you have registered this information into your machine, it will be printed on each transmitted page. Follow the instructions of "Registering Sender Information," on p. 2-3.
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Users in Canada
Pre-installation Requirements for Canon Facsimile Equipment
A. Location
Supply a suitable table, cabinet, or desk. For the machine's dimensions and weight, see Chapter 11, "Appendix," in the Basic Guide.
B. Order Information
1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.)
2. Order an CA11A modular jack, which should be installed by the telephone company. If the CA11A jack is not present, installation cannot occur.
3. Order a normal business line from your telephone company's business representative. The line should be a regular voice grade line or equivalent. Use one line per machine.
DDD (DIRECT DISTANCE DIAL) LINE
-or-
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS
NOTE
Canon recommends an individual line following industry standards [e.g., the 2,500 (touch tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without "Camp On" signals is also permissible with your Color imageCLASS MF8170c. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
C. Power Requirements
The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The CA11A modular jack should be relatively close to the power outlet to facilitate installation.
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Notice
This product meets the applicable Industry Canada technical Specifications.
Lé présent matérial est conforme aux spécifications techniques applicables d'lndustrie Canada.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
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IMPORTANT
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
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The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The REN of this product is 1.0.
L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excéde pas 5. Le nombre d'équivalents sonnerie (REN) de ce produit est 1.0.
CANON CANADA INC. 1-800-OK-CANON 24 HOURS A DAY, SEVEN DAYS A WEEK http://www.canon.ca
Super G3
Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow transmission time of approximately 3 seconds* per page which results in reduced telephone line charges.
*Approximately 3 seconds per page fax transmission time
based on ITU-T No. 1 Chart (Standard Mode) at 33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or lower, depending on telephone line conditions.
Trademarks
Canon, the Canon logo, and imageCLASS are trademarks of Canon Inc.
Other product and company names herein may be the trademarks of their respective owners.
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Copyright
Copyright 2004 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.
Disclaimers
The information in this manual is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
xiv
Page 15
Introduction
CHAPTER
This chapter describes the operation panel and the standby display used for the fax function of the machine.
Customer Support
The machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 7, "Troubleshooting." If you cannot solve the problem or if you think the machine needs servicing, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday.
1
Customer Support
1-1
Page 16
Operation Panel
1
the Menu.
For keys not described here, see Chapter 1, "Introduction," in the Basic Guide.
One-Touch Panel Closed
Introduction
This section describes keys used when sending and receiving faxes, and setting
a
bcdef g h ij
In Use/
COPY
Redial/Pause Coded Dial
Directory
01 02 03 04 05
06 07 08 09 10
Memory
Hook
Paper Selcet
B&W Start Color Start Stop/Reset
Status Monitor
m
a One-Touch Speed Dialing keys (1 to 10)
Dial fax/telephone numbers registered under one-touch speed dialing keys.
b Redial/Pause key
Redials the previous number dialed manually with the numeric keys, and enters pauses when dialing or registering the numbers.
c Directory key
Enables you to search for fax/telephone numbers by the name under which they are registered for speed dialing, and then use the number for dialing.
d Coded Dial key
Press [Coded Dial], followed by a two-digit code to dial fax/telephone number registered for coded speed dialing.
FAX SCAN
Menu
Set
Alarm
Enlarge/ Reduce
PQRS TUV WXYZ
Exposure
ABC
GHI JKL MNO
456
78
SYMBOLS
0
TONE
no pqr s
e Hook key
Enables you to dial without picking up the handset.
f In Use/Memory indicator
Lights green when a fax is being received or sent, or the extension phone is off the hook. Flashes green when the reservation of fax transmission is set, or a fax is received into the memory.
g FAX key
Switches the standby display to the Fax mode.
h Menu key
Customizes the way the machine operates.
i Alarm indicator
Flashes red when the machine has a problem such as a paper jam. (The error message is displayed in the LCD.)
lk
Image Quality
Collate
DEF
Energy Saver
312
9
1-2
Operation Panel
Page 17
j Exposure key
Adjusts the fax exposure.
k Image Quality key
Adjusts the quality of fax image.
l Energy Saver key
Sets or cancels the energy saver mode manually. The key lights green when the energy saver mode is set, and goes off when the mode is canceled.
m Status Monitor key
Checks the status of copy, fax, print and report jobs.
n B&W Start key
Starts sending or receiving faxes.
o LCD
Displays messages and prompts during operation. Also displays selections, text, and numbers when specifying settings.
One-Touch Panel Opened
p Stop/Reset key
Cancels sending or receiving faxes and other operations, and turns to the standby display in the LCD.
q Set key
Determines the contents you set or register.
r [ (-)] or [ (+)] keys
Scroll through the selections so you can see other settings.
s Numeric keys
Enter numbers when dialing or registering fax/ telephone numbers, etc. Also, enter characters when registering names.
1
Introduction
Directory
b
In Use/
COPY
Memory
Hook
Paper Selcet
Clear
B&W Start Color Start Stop/Reset
Status Monitor
a
Redial/Pause Coded Dial
11 12 13 14 15
16 17 18 19
a One-Touch Speed Dialing keys (11 to 19)
Dial fax/telephone numbers registered under one-touch speed dialing keys.
FAX SCAN
Alarm
Menu
Set
b Clear key
Clears an entry in the LCD.
Enlarge/
Exposure
Reduce
ABC
GHI JKL MNO
456
PQRS TUV WXYZ
78
SYMBOLS
0
TONE
Image Quality
Collate
DEF
Energy Saver
312
9
Operation Panel
1-3
Page 18
y
Standby Display
1
The standby display differs depending on which mode is selected.
The standby display in the Fax mode is as follows:
Fax Mode
Introduction
Receive mode Imagequalit
NOTE
For the standby display in the Copy mode and the Scan mode, see Chapter 1, "Introduction," in the Basic Guide.
Date & time
1-4
Standby Display
Page 19
Registering Information in Your Machine
This chapter explains how to register the information necessary for sending and receiving faxes.
NOTE
Yo u can print the USER DATA LIST to check the sender information you have registered. (See "Printing the USER DATA LIST," on p. 6-9.)
2
CHAPTER
Guidelines for Entering Numbers, Letters, and Symbols
Follow this procedure when you come to a step that requires you to enter a name or number.
1
Press [ ] to switch to the uppercase letter mode (:A), lowercase letter mode (:a), or number mode (:1).
You can see what mode you are in by the character indicated on the top right corner of the LCD.
NAME :A
Guidelines for Entering Numbers, Letters, and Symbols
2-1
Page 20
2
Use the numeric keys to enter the character.
Press the key repeatedly until the character you want appears.
:A :a
[1] @.-_/ @.-_/
[2] ABC abc 2
[3] DEF def 3
[4] GHI ghi 4
2
[5] JKL jkl 5
[6] MNO mno 6
[7]
[8]
[9]
[0] 0
[ ]
[#]
– . # ! " , ; : ^ _ = / | ’ ? $ @ % & + \ ( ) [ ] { } < >
PQRS pqrs
TUV tuv
WXYZ wxyz
:A
:a
7
8
9
:1
:1
1
To enter two characters that are under the same key:
Press the numeric key [(+)] ➞ press the same numeric key again.
For example, to enter <DD> you would press [3] [ (+)] ➞ [3].
To ente r a space:
Press [ (+)].
Registering Information in Your Machine
To dele t e a character:
2-2
Press [Clear].
To delete an entire entry:
Press and hold [Clear].
To move a cursor:
Press [ (-)] or [ (+)].
Guidelines for Entering Numbers, Letters, and Symbols
Page 21
Registering Sender Information
In the United States, FCC rules governing the use of facsimile equipment state that your fax/telephone number, personal name or company name, and date and time of transmission must be printed on every facsimile transmission. The machine has been designed to print this information at the top of every fax you send.
You must therefore register this information in the machine before using it.
Below is an example of how your sender information will print on a fax sent from the machine:
12/27/2004 15:33 FAX 123 4567 YOUR NAME 001/001
Date and time of transmission
Your fax/telephone number. You can select <FAX> or <TEL> to be displayed in front of the number. (See <2. TEL NUMBER MARK> on p. 8-3.)
Our Ref. 350/PJC/EAC
THE SLEREXE COMPANY LIMITED
SAPORS LANE•BOOLE•DORSET•BH25 8ER
TELEPHONE BOOLE (945 13) 51617 – FAX 1234567
Your name
Page number
2
Registering Information in Your Machine
NOTE
Yo u can set the sender information to print inside or outside the image area. (See <1. TTI POSITION> of "Menu Descriptions," on p. 8-3.)
Entering the Date and Time
NOTE
Yo u can print the USER DATA LIST to check the current setting. (See "Printing the USER DATA LIST," on p. 6-9.)
Registering Sender Information
2-3
Page 22
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <TIMER SETTINGS> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <DATE/TIME SETTING> ➞ press
2
[Set].
4
Use the numeric keys to enter the date (month/day/year) and time (in 24-hour format) ➞ press [Set].
DATE/TIME SETTING 12/31/'04 11:01
Enter only the last two digits of the year.
5
Press [Stop/Reset] to return to the standby display.
Registering Information in Your Machine
TIMER SETTINGS
2.DATE SETUP
2-4
Registering Sender Information
Page 23
Registering Your Fax/Telephone Number and Name
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <USER SETTINGS> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select <TEL LINE SETTINGS> ➞ press [Set].
5
Press [ (-)] or [ (+)] to select <UNIT TEL NUMBER> ➞ press [Set].
6
Use the numeric keys to enter your fax/telephone number (max. 20 digits, including spaces) ➞ press [Set].
2
UNIT TEL NUMBER 123xxxxxxx
To enter a plus sign (+) before the number, press [#].
To delete a previous number, press [ (-)] or [Clear]. To delete the entire entry, press and hold [ (-)] or [Clear].
7
Press [Menu].
8
Press [ (-)] or [ (+)] to select <UNIT NAME> ➞ press [Set].
9
Use the numeric keys to enter your name (max. 24 characters, including spaces) ➞ press [Set].
UNIT NAME :A CANON
10
Press [Stop/Reset] to return to the standby display.
TEL LINE SETTINGS
2.TEL LINE TYPE
USER SETTINGS
3.TX TERMINAL ID
Registering Information in Your Machine
Registering Sender Information
2-5
Page 24
Setting the Telephone Line Type
Before using the machine, make sure you have set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company.
2
Registering Information in Your Machine
NOTE
Yo u can print the USER DATA LIST to check the current setting. (See "Printing the USER DATA LIST," on p. 6-9.)
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <USER SETTINGS> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select <TEL LINE SETTINGS> ➞ press [Set].
2-6
5
Press [ (-)] or [ (+)] to select <TEL LINE TYPE> ➞ press [Set].
6
Press [ (-)] or [ (+)] to select the telephone line type ➞ press [Set].
You can select from the following:
-<TOUCH TONE> for tone dialing
-<ROTARY PULSE> for pulse dialing
7
Press [Stop/Reset] to return to the standby display.
Setting the Telephone Line Type
Page 25
Speed Dialing
CHAPTER
This chapter explains how to simplify the dialing process by assigning the recipient names and their fax/telephone numbers to only one or two keys.
Speed Dialing Methods
Speed dialing allows you to dial fax/telephone numbers by simply pressing one or a few keys.
The following speed dialing methods are available:
One-Touch Speed Dialing
Register a fax/telephone number for one-touch speed dialing (see "Registering One-Touch Speed Dialing," on p. 3-2), then to dial the number, simply press the one-touch speed dialing key assigned to that number.
3
Coded Speed Dialing
Register a fax/telephone number for coded speed dialing (see "Registering Coded Speed Dialing," on p. 3-4), then to dial the number, simply press [Coded Dial] ➞ enter the two-digit code assigned to that number.
Group Dialing
Register a group of fax/telephone numbers for group dialing (see "Registering Group Dialing," on p. 3-6), then to send a document to all numbers in that group, simply press the one-touch speed dialing key, or press [Coded Dial] ➞ enter the two-digit code assigned to that group.
NOTE
After you set up your speed dialing keys, we recommend that you occasionally print a list of all fax/telephone numbers registered in the machine, and store it for reference. (See "Printing Speed Dialing Lists," on p. 3-8.)
Speed Dialing Methods
3-1
Page 26
Registering One-Touch Speed Dialing
Before you can use one-touch speed dialing (see "One-Touch Speed Dialing," on p. 4-7), you need to register the recipients' fax/telephone numbers. You can register up to 19 one-touch speed dialing keys, which can include group dialing numbers.
NOTE
Yo u can also register multiple fax/telephone numbers in each one-touch speed dialing
3
key. (See "Registering Group Dialing," on p. 3-6.)
1
Press [Menu].
Speed Dialing
2
Press [ (-)] or [ (+)] to select <ADD. REGISTRATION> press [Set].
3
Press [ (-)] or [ (+)] to select <1-TOUCH SPD DIAL> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select a one-touch speed dialing key (01 to
19) ➞ press [Set] twice.
You can also select a key by pressing the one-touch speed dialing key.
5
Use the numeric keys to enter the fax/telephone number you want to register (max. 120 digits, including spaces and pauses) ➞ press [Set] twice.
TEL NUMBER ENTRY 905xxxxxxx
NAME :A
3-2
Registering One-Touch Speed Dialing
Page 27
6
Use the numeric keys to enter a name for the one-touch speed dialing key (max. 16 characters, including spaces) ➞ press [Set].
NAME :A Canon FRANCE
To continue registering one-touch speed dialing keys, repeat the procedure from step
4.
7
Press [Stop/Reset] to return to the standby display.
NOTE
Use the destination labels provided with the machine to label the one-touch speed dialing keys with the recipients' names.
1-TOUCH SPD DIAL
[01] Canon FRANCE
Changing or Deleting an Entry
Changing a Fax/Telephone Number You Registered
Follow steps 1 to 4 of "Registering One-Touch Speed Dialing" (see p. 3-2). In step 5, press and hold [ (-)] or [Clear] to delete an entire fax/telephone number ➞ use the numeric keys to enter a new number press [Set] ➞ [Stop/Reset].
NOTE
Yo u can also press
Changing a Name You Registered
Follow steps 1 to 5 of "Registering One-Touch Speed Dialing" (see p. 3-2). In step 6, press and hold [Clear] to delete an entire name ➞ use the numeric keys to enter a new name press [Set] ➞ [Stop/Reset].
[ (-)]
or [Clear] repeatedly to delete the registered number.
3
Speed Dialing
NOTE
Yo u can also press [Clear] repeatedly to delete the registered name.
Deleting an Entire Entry
Follow steps 1 to 4 of "Registering One-Touch Speed Dialing" (see p. 3-2). In step 5, press and hold [ (-)] or [Clear] to delete the registered number ➞ press [Set] [Stop/Reset].
NOTE
When deleting the registered number, the registered name is cleared automatically.
Yo u can also press
[ (-)]
or [Clear] repeatedly to delete the registered number.
Registering One-Touch Speed Dialing
3-3
Page 28
Registering Coded Speed Dialing
Before you can use coded speed dialing (see "Coded Speed Dialing," on p. 4-7), you need to register the recipients' fax/telephone numbers. You can register up to 100 fax/telephone numbers.
1
3
Press [Menu].
2
Press [ (-)] or [ (+)] to select <ADD. REGISTRATION> ➞ press [Set].
Speed Dialing
3
Press [ (-)] or [ (+)] to select <CODED SPD DIAL> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select a coded speed dialing code (00 to
99) ➞ press [Set] twice.
You can also select a code by pressing [Coded Dial] ➞ entering the two-digit code with the numeric keys.
5
Use the numeric keys to enter the fax/telephone number you want to register (max. 120 digits, including spaces and pauses) ➞ press [Set] twice.
TEL NUMBER ENTRY 149xxxxxxx
NAME :A
3-4
Registering Coded Speed Dialing
Page 29
6
Use the numeric keys to enter a name for the coded speed dialing code (max. 16 characters, including spaces) ➞ press [Set].
NAME :A Canon ITALIA
To continue registering coded speed dialing codes, repeat the procedure from step 4.
7
Press [Stop/Reset] to return to the standby display.
CODED SPD DIAL
[#00]Canon ITALIA
Changing or Deleting an Entry
Changing a Fax/Telephone Number You Registered
Follow steps 1 to 4 of "Registering Coded Speed Dialing" (see p. 3-4). In step 5, press and hold [ (-)] or [Clear] to delete an entire fax/telephone number ➞ use the numeric keys to enter a new number ➞ press [Set] ➞ [Stop/Reset].
NOTE
Yo u can also press
Changing a Name You Registered
Follow steps 1 to 5 of "Registering Coded Speed Dialing" (see p. 3-4). In step 6, press and hold [ (-)] or [Clear] to delete an entire name ➞ use the numeric keys to enter a new name ➞ press [Set] [Stop/Reset].
NOTE
Yo u can also press
[ (-)]
or [Clear] repeatedly to delete the registered number.
[ (-)]
or [Clear] repeatedly to delete the registered name.
3
Speed Dialing
Deleting an Entire Entry
Follow steps 1 to 4 of "Registering Coded Speed Dialing" (see p. 3-4). In step 5, press and hold [ (-)] or [Clear] to delete the registered number ➞ press [Set] ➞ [Stop/Reset].
NOTE
When deleting the registered number, the registered name is cleared automatically.
Yo u can also press
[ (-)]
or [Clear] repeatedly to delete the registered number.
Registering Coded Speed Dialing
3-5
Page 30
Registering Group Dialing
Before you can use group dialing (see "Group Dialing," on p. 4-7), you need to register the recipients' fax/telephone numbers. You can register up to 118 groups, which can include one-touch speed dialing keys and/or coded speed dialing codes. Each time you program a one-touch speed dialing key or coded speed dialing code, the amount of group dials available is reduced by one.
3
Speed Dialing
NOTE
Yo u can only enter the fax/telephone numbers that have already been registered for one-touch or coded speed dialing. See the following titles:
-"Registering One-Touch Speed Dialing," on p. 3-2
-"Registering Coded Speed Dialing," on p. 3-4
Yo u cannot enter numbers with the numeric keys.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <ADD. REGISTRATION> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <GROUP DIAL> ➞ press [Set].
4
Specify an empty one-touch speed dialing key or coded speed dialing code that you want to set as the group dial.
To register a group under a one-touch speed dialing key:
Press [ (-)] or [ (+)] to select a one-touch speed dialing key (01 to 19) press [Set]
twice.
You can also select a key by pressing the one-touch speed dialing key.
3-6
To register a group under a coded speed dialing code:
Press [Coded Dial] ➞ use the numeric keys to enter the two-digit code (00 to 99) press [Set] twice.
Registering Group Dialing
Page 31
5
Select the speed dialing numbers you want to register in the group press [Set] twice.
The speed dialing number refers to the one-touch dialing number or coded speed dialing number under which the fax/telephone number is programmed.
To enter in the group a number stored under a one-touch speed dialing key, press the desired one-touch speed dialing key(s).
To enter a number stored under a coded speed dialing code, press [Coded Dial] enter the two-digit code for the number using the numeric keys. For multiple entries, press [Coded Dial] between each entry.
NOTE
To review the numbers you have entered, press [ (-)] or [ (+)].
6
Use the numeric keys to enter a name for the group (max. 16 characters, including spaces) ➞ press [Set].
3
NAME :1 Canon group 2
To continue registering other groups, repeat the procedure from step 4.
The name you enter here will appear in speed dialing lists.
7
Press [Stop/Reset] to return to the standby display.
GROUP DIAL
[02] GROUP DIAL
Changing or Deleting an Entry
Deleting a Fax/Telephone Number from the Group
Follow steps 1 to 4 of "Registering Group Dialing" (see p. 3-6). In step 5, press [ (-)] or [(+)] to display the number you want to delete ➞ press [Clear] ➞ press [Set] ➞ [Stop/ Reset].
Adding a Fax/Telephone Number to the Group
Follow steps 1 to 4 of "Registering Group Dialing" (see p. 3-6). In step 5, simply enter the additional number as explained.
Deleting an Entire Group
Follow steps 1 to 4 of "Registering Group Dialing" (see p. 3-6). In step 5, press [Clear] repeatedly until all numbers are deleted ➞ press [Set] ➞ [Stop/Reset].
NOTE
When deleting all numbers, the registered group name is cleared automatically.
Speed Dialing
Registering Group Dialing
3-7
Page 32
Printing Speed Dialing Lists
Yo u can print lists of the recipients registered for speed dialing. You may want to keep these lists near the machine to refer to them when dialing.
1
Press [Menu].
3
2
Press [ (-)] or [ (+)] to select <REPORTS/LISTS> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <SPEED DIAL LIST> ➞ press [Set].
Speed Dialing
4
Press [ (-)] or [ (+)] to select the list you want to print ➞ press [Set].
You can select from the following:
-<1-TOUCH LIST>
-<CODED DIAL LIST>
-<GROUP DIAL LIST>
Samples of the lists are shown below.
3-8
1-TOUCH LIST
12/03/2004 10:32 FAX 1234567 CANON 001
************************
1-TOUCH LIST
*** ************************
NO. RECIPIENT ADDRESS DESTINATION ID
[ 01] 732 2233 ADAM BOOKS,CPA [ 02] 761 1298 JOHN BARRISTER [ 04] 1 516 911 4411 NATALIE SMITH [ 03] 1 914 438 3619 SEYMOUR GREEN
Printing Speed Dialing Lists
***
Page 33
CODED DIAL LIST
12/03/2004 10:47 FAX 1234567 CANON 001
*****************************
CODED DIAL LIST
*** *****************************
NO. RECIPIENT ADDRESS DESTINATION ID
00] 555 1234 BILL
[
*
[
02] 16172223322 HUNT INVESTMENTS
*
03] 1 312 538 4005 LAKESIDE INC.
[
*
[
01] 14043333499 PEACHTREE,INC.
*
***
GROUP DIAL LIST
12/03/2004 10:07 FAX 1234567 CANON 001
***************************
GROUP DIAL LIST
***
[ 05] CANON GROUP [*00] 225 7823 CANON NY [ [ 01] 876 2398 CANON TX [ 02] 613 9076 CANON OH
***************************
01] 233 7766 CANON CA
*
***
3
Speed Dialing
Printing Speed Dialing Lists
3-9
Page 34
3
Speed Dialing
3-10
Printing Speed Dialing Lists
Page 35
Sending Faxes
This chapter describes the different ways to send faxes. It also explains how to adjust scan settings to improve the image quality.
Sending Methods
There are two methods of sending faxes from the machine:
-Memory Sending
-Manual Sending
NOTE
Yo u can also fax the documents from your computer. If you want to install the software for fax sending, see the following:
-"To Use the Machine as a Local Printer (USB Connection)," or "To Use the Machine as a Network Printer (Network Connection)," in the Set-Up Instructions for Networking and
Printing
-Chapter 1, "Installation," in the Software Guide
For details on how to send faxes from your computer, see Chapter 4, "PC Faxing," in the Software Guide.
4
CHAPTER
Memory Sending
Yo u should normally use memory sending to send documents efficiently. If <MEMORY FULL> is displayed, the machine cannot scan the documents. In this case, wait for the machine to send any faxes stored in the memory, then scan the documents.
Sending Methods
4-1
Page 36
NOTE
Yo u can register a new fax job while the machine is waiting to redial the recipient's number automatically. For details on how to set the machine to redial automatically, see "Automatic Redialing," on p. 4-9. You can store up to 20 fax jobs or approximately 256 pages in the memory.*
*Based on the condition that the other party sends the fax by the Color imageCLASS
MF8170c with Canon Fax Standard Chart No. 1, standard mode. The maximum number of pages that the machine's memory can store differs depending on the other party's machine.
1
Place the document on the platen glass or load it in the ADF press [FAX].
For details on the types of documents you can fax, their requirements, and how to
4
Sending Faxes
place or load documents, see Chapter 3, "Document Handling," in the
2
Adjust any necessary settings for your document.
Press [Image Quality] to select the fax resolution. (See "Adjusting the Image Quality
(Fax Resolution)," on p. 4-5.)
Press [Exposure] to select the scan density. (See "Adjusting the Exposure (Scan
Density)," on p. 4-5.)
Basic Guide
.
3
Dial the recipient's fax/telephone number.
For details on the different dialing methods, see "Dialing Methods," on p. 4-6.
4
Press [B&W Start].
If you are using the ADF, the fax will be transmitted automatically.
If you are using the platen glass, you will be prompted when the page has been scanned. Place the next page (for a multipage document) ➞ press [B&W Start]. To start sending, after all the pages have been scanned, press [Set].
NOTE
To cancel memory sending, press [Stop/Reset]. Yo u can also cancel sending using [Status Monitor]. (See Chapter 7, "System Monitor," in the Basic Guide.)
Manual Sending
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
4-2
Sending Methods
Page 37
NOTE
Yo u will need to connect a telephone to the machine if you want to talk to the recipient before sending a document.
Yo u cannot use the platen glass for manual sending.
1
Connect a telephone to the machine if you want to talk to the recipient before sending a document.
For details on how to connect a telephone to the machine, see "Connect the telephone cable," in the
2
Load the document in the ADF ➞ press [FAX].
Set-Up Instructions for the Machine
.
For details on the types of documents you can fax, their requirements, and how to load documents, see Chapter 3, "Document Handling," in the
3
Adjust any necessary settings for your document.
Press [Image Quality] to select the fax resolution. (See "Adjusting the Image Quality
(Fax Resolution)," on p. 4-5.)
Press [Exposure] to select the scan density. (See "Adjusting the Exposure (Scan
Density)," on p. 4-5.)
4
Press [Hook] or pick up the handset of your telephone.
5
Dial the recipient's fax/telephone number.
For details on the different dialing methods, see "Dialing Methods," on p. 4-6.
NOTE
Yo u cannot use group dialing for manual sending.
6
Talk through the handset to the recipient.
If you press [Hook] in step 4, you can pick up the handset when you hear the recipient’ voice.
If you hear a high-pitched signal instead of the recipient's voice, go to step 8.
Basic Guide
.
4
Sending Faxes
7
Ask the recipient to set his fax machine to receive faxes.
Sending Methods
4-3
Page 38
8
When you hear a high-pitched signal, press [B&W Start] ➞ hang up the handset.
NOTE
To cancel manual sending, press [Status Monitor]. (See Chapter 7, "System Monitor," in the Basic Guide.)
If the offhook alarm starts beeping, make sure that the handset is resting properly on the handset cradle. The offhook alarm can be turned off. (See <4. OFFHOOK ALARM> of "Menu Descriptions," on p. 8-3.)
4
Sending Faxes
4-4
Sending Methods
Page 39
Improving Faxed Images
There are several settings that allow you to improve the quality of faxed documents.
Adjusting the Image Quality (Fax Resolution)
Yo u can adjust the image quality (fax resolution) of the document you send. The higher the image quality, the better the output quality at the other end, but the longer the transmission time. Adjust the image quality according to the type of document you are sending.
1
Press [Image Quality].
2
Press [ (-)] or [ (+)] to select the resolution ➞ press [Set].
You can select from the following:
-<STANDARD> for most text-only documents (203 x 98 dpi)
-<FINE> for fine-print documents (203 x 196 dpi)
-<PHOTO> for documents that contain photographs (203 x 196 dpi)
-<SUPER FINE> for documents that contain fine print and images (the resolution is four times that of <STANDARD>). (203 x 391 dpi)
-<ULTRA FINE> for documents that contain fine print and images (the resolution is eight times that of <STANDARD>). (406 x 391 dpi)
4
Sending Faxes
Adjusting the Exposure (Scan Density)
Density is the degree of differences between light and dark areas of an image.
1
Press [Exposure].
2
Press [ (-)] or [ (+)] to adjust the density ➞ press [Set].
EXPOSURE
-LT DK+
You can select from the following:
-Set in the middle for standard documents
-Press [ (+)] for light documents to be darker
-Press [ (-)] for dark documents to be lighter
12/31/2004 WED 15:10
FaxOnly FINE
Improving Faxed Images
4-5
Page 40
Dialing Methods
There are several ways of dialing the fax/telephone number of the party to which you want to send a fax. They are as follows:
When the Fax/Telephone Number Is Not Registered in the Machine
Regular Dialing
Redialing
When the Fax/Telephone Number Is Registered in the Machine
4
Sending Faxes
One-Touch Speed Dialing
Coded Speed Dialing
Group Dialing
Directory Dialing
NOTE
If you are unsure of the registered fax/telephone number, check the destination labels, or print each list and check the numbers. (See "Printing Speed Dialing Lists," on p. 3-8.)
For details on registering a fax/telephone number for speed dialing, see Chapter 3, "Speed Dialing."
The machine must be set to the Fax mode when dialing and your fax document must be loaded in the ADF or on the platen glass.
Regular Dialing
When you come to a step that requires dialing a number, you can dial the number with the keys on the numeric keypad, just like you would when dialing a telephone number.
1
Dial a fax/telephone number with the numeric keys.
NOTE
If you enter a wrong number, press hold
2
Press [B&W Start] to dial the number.
4-6
Dialing Methods
[ (-)]
or [Clear] to delete the last digit. Or press and
[ (-)]
or [Clear] to delete all the digits you entered.
Page 41
One-Touch Speed Dialing
1
Press the desired one-touch speed dialing key (01 to 19).
The number registered under that one-touch speed dialing key is displayed.
<NOT REGISTERED> appears if no fax/telephone number is assigned to the one-touch speed dialing key you pressed.
NOTE
If you press a wrong key, press [Stop/Reset].
2
Press [B&W Start] to dial the number.
Coded Speed Dialing
1
Press [Coded Dial] ➞ enter the desired two-digit code (00 to 99) with the numeric keys.
The number registered under that coded speed dialing code is displayed.
<NOT REGISTERED> appears if no fax/telephone number is assigned to the coded speed dialing code you entered.
NOTE
If you enter a wrong code, press [Stop/Reset].
2
Press [B&W Start] to dial the number.
Group Dialing
1
Press the desired one-touch speed dialing key (01 to 19), or press [Coded Dial] ➞ enter the two-digit code (00 to 99) to which a group of fax/telephone numbers are assigned.
The name of the group is displayed.
<NOT REGISTERED> appears if no fax/telephone number is assigned to the one-touch speed dialing key you pressed.
4
Sending Faxes
NOTE
If you press a wrong key, press [Stop/Reset].
Yo u cannot enter an unregistered fax/telephone number directly into a group.
2
Press [B&W Start] to dial the numbers.
Dialing Methods
4-7
Page 42
Directory Dialing
Directory dialing allows you to look up the other party’s name you registered and retrieve the number for dialling.This feature is convenient when you know the other party’s name but cannot recall the one-touch speed dialling key, the code for coded speed dialling, or group dialling where the number is registered.
1
Press [Directory].
<NOT REGISTERED> appears if there are no numbers registered, and the display returns to dial entry mode.
2
4
Sending Faxes
Press a numeric key to enter the first letter of the name of the party you are searching for.
For example, if you want to search for a name that starts with the letter "H", press 4 (GHI) twice.
Entries starting with the letter you entered are displayed.
If there is no entry that starts with the letter you entered, entries that start with the next letter will be displayed.
3
Press [ (-)] or [ (+)] to display the other names.
4-8
Pressing [ (+)] displays the names of other parties in alphabetical order.
Pressing [ (-)] displays them in reverse order.
When you reach the last name, the display returns to the first name.
The other party’s name, or the name for group dialing appear.
4
With the name you want to dial displayed, press [Set].
5
Press [B&W Start] to dial the number(s).
Dialing Methods
Page 43
Redialing a Busy Number
There are two methods of redialing:
-Manual Redialing
-Automatic Redialing
Manual Redialing
Press [Redial/Pause] to redial the last number entered with the numeric keys.
NOTE
To cancel manual redialing, press [Stop/Reset].
The last number entered with the numeric keys will be deleted when you unplug and plug the power cord.
4
Automatic Redialing
When using memory sending to send a document and the recipient's line is busy, the machine will redial the number after an interval.
The machine allows you to customize automatic redialing settings to suit your needs. (See "Customizing Automatic Redialing Settings" below.)
NOTE
To cancel automatic redialing, wait until the machine starts redialing ➞ press [Stop/ Reset]
follow the instructions in the LCD. Yo u can also cancel automatic redialing using [Status Monitor]. (See Chapter 7, "System Monitor," in the Basic Guide.)
Customizing Automatic Redialing Settings
Yo u can customize the following settings:
Whether or not the machine redials automatically
The number of times the machine redials
The time interval between redialings
Sending Faxes
Redialing a Busy Number
4-9
Page 44
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <TX SETTINGS> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select <AUTO REDIAL> ➞ press [Set].
5
Press [ (-)] or [ (+)] to select <ON> to enable automatic redialing
4
Sending Faxes
or <OFF> to disable it.
If you selected <OFF>:
Press [Set].
If you selected <ON>:
Press [Set] twice.
Press [ (-)] or [ (+)], or use the numeric keys to enter the number of times you want
the machine to redial press [Set] twice.
You can set the machine to redial between 1 to 10 times.
4-10
REDIAL TIMES 2TIMES
Press [ (-)] or [ (+)], or use the numeric keys to enter the time interval between
redialings press [Set].
You can set the time interval between 2 to 99 minutes.
REDIAL INTERVAL 4MIN.
6
Press [Stop/Reset] to return to the standby display.
Redialing a Busy Number
REDIAL INTERVAL
2MIN.
TX SETTINGS
4.TIME OUT
Page 45
Sending the Same Document to Several Recipients (Sequential Broadcasting)
The machine allows you to send the same document to a maximum of 100 recipients in one operation.
NOTE
If you frequently send documents to the same group of recipients, you can group these numbers for group dialing. This will allow you to send documents to all recipients in the group at the press of one or a few keys.
1
Place the document on the platen glass or load it in the ADF press [FAX].
For details on how to place or load documents, see Chapter 3, "Document Handling,"
Basic Guide
in the
2
Adjust any necessary settings for your document.
Press [Image Quality] to select the fax resolution. (See "Adjusting the Image Quality
(Fax Resolution)," on p. 4-5.)
Press [Exposure] to select the scan density. (See "Adjusting the Exposure (Scan
Density)," on p. 4-5.)
3
Enter the fax/telephone numbers you want to send to.
To use one-touch speed dialing:
Press the one-touch speed dialing key(s). You can dial up to 19 destinations.
To use coded speed dialing:
Press [Coded Dial] ➞ use the numeric keys to enter the two-digit code. You can dial up to 100 destinations.
NOTE
Repeat the step above to enter the other codes if necessary.
.
4
Sending Faxes
To use regular dialing:
Use the numeric keys to enter the fax/telephone number ➞ press [Set]. You can dial up to one destination.
Press [Redial/Pause] to redial the last number dialed with the numeric keys.
Sending the Same Document to Several Recipients (Sequential Broadcasting)
4-11
Page 46
To use directory dialing:
Press [Directory].
Press a numeric key which contains the first letter of the desired destination.
Press [ (-)] or [ (+)] to scroll through the required names until you find the desired
destination ➞ press [Set].
NOTE
After entering the first one-touch speed dialing key or coded speed dialing code, you have 5 seconds to enter another speed dialing key or code before the machine begins sending automatically. If you have entered more than one speed dialing button or code, the machine waits for 10 seconds before it begins sending. If you do not want the machine to send automatically, you need to change <TIME OUT> in <TX SETTINGS> in <FAX SETTINGS> of the Menu. (See <4. TIME OUT> of "Menu Descriptions," on p. 8-4.)
To review the numbers you have entered, press [ (-)] or [ (+)].
4
4
After you have specified all of the destinations, press [B&W Start].
If you are using the platen glass, you will be prompted when the page has been scanned. Place the next page (for a multipage document) ➞ press [B&W Start]. To start sending, press [Set].
Sending Faxes
NOTE
Regardless of the order you used when dialing, the machine sends the document to the destinations you specified in this order: regular dialing numbers, one-touch speed dialing numbers, then coded speed dialing numbers.
Only one broadcasting job will be active at any given time.
To cancel sending, press [Stop/Reset] ➞ follow the instructions in the LCD. When you press [Stop/Reset], sending to all recipients will be canceled. You cannot cancel sending to only one recipient. (See Chapter 7, "System Monitor," in the Basic Guide.)
4-12
Sending the Same Document to Several Recipients (Sequential Broadcasting)
Page 47
Special Dialing
This section explains special dialing features, such as dialing an overseas number, and switching temporarily to tone dialing.
Dialing an Overseas Number (With Pauses)
When you dial or register an overseas number, you may need to insert a pause within the number.
NOTE
Yo u cannot insert a pause after the last number you entered for manual sending.
1
Place the document on the platen glass or load it in the ADF press [FAX].
For details on the types of documents you can fax, their requirements, and how to place or load documents, see Chapter 3, "Document Handling," in the
2
Adjust any necessary settings for your document.
Press [Image Quality] to select the fax resolution. (See "Adjusting the Image Quality
(Fax Resolution)," on p. 4-5.)
Press [Exposure] to select the scan density. (See "Adjusting the Exposure (Scan
Density)," on p. 4-5.)
3
Use the numeric keys to dial the international access code.
For details on international access codes, contact your local telephone company.
NOTE
If you enter a wrong number, press hold
[ (-)]
or [Clear] to delete all the digits you entered.
[ (-)]
or [Clear] to delete the last digit. Or press and
Basic Guide
4
Sending Faxes
.
4
If necessary, press [Redial/Pause] to enter a two-second pause (P).
TEL=0P
Special Dialing
4-13
Page 48
For a longer pause, press [Redial/Pause] again for another two-second pause. Alternatively, you can change the length of the pause. (See <2. PAUSE TIME> of "Menu Descriptions," on p. 8-4.)
5
Use the numeric keys to dial the country code, the area code, and the fax/telephone number of the other party.
NOTE
If you enter a wrong number, press [Stop/Reset] ➞ start again from step 3.
If you make a mistake, press [(-)]
or [Clear] to delete all the digits you entered.
6
Press [B&W Start].
[ (-)]
or [Clear] to delete the last digit. Or press and hold
4
Sending Faxes
NOTE
To cancel sending after dialing has started, press [Stop/Reset] ➞ follow the instructions in the LCD.
To take advantage of the speed dialing features of the machine, register frequently used overseas numbers for one-touch or coded speed dialing. (See Chapter 3, "Speed Dialing.")
Switching Temporarily to Tone Dialing
Many banks, airline, and hotels provide automated information services that require tone dialing. If the machine is connected to a rotary pulse line, follow this procedure to set the machine temporarily for tone dialing:
1
Press [FAX].
2
Press [Hook] or pick up the handset of your telephone.
NOTE
When using your telephone, you need to connect it to the machine. (See "Connect the telephone cable," in the Set-Up Instructions for the Machine.)
4-14
3
Enter a destination using the numeric keys on your telephone or using a one-touch speed dialing key, coded speed dialing code, [Redial/Pause], or the numeric keys on the machine.
Special Dialing
Page 49
4
When the recorded message of the information service answers, press [ ] to switch to tone dialing.
When [ ] is pressed, <T> is displayed in the LCD.
If your telephone line uses tone dialing, go to the next step.
5
Use the numeric keys on the machine to enter the numbers requested by the information service.
Numbers entered after pressing [ ] will be dialed using tone dialing.
6
If you want to receive faxes, press [B&W Start].
7
Press [Hook] or hang up the handset to disconnect the call.
To n e dialing is canceled when you disconnect the call.
NOTE
If the offhook alarm starts beeping, make sure that the handset is resting properly on the handset cradle. The offhook alarm can be turned off. (See <4. OFFHOOK ALARM> of "Menu Descriptions," on p. 8-3.)
4
Sending Faxes
Special Dialing
4-15
Page 50
4
Sending Faxes
4-16
Special Dialing
Page 51
Receiving Faxes
This chapter describes the different ways to receive faxes. It also explains how to set the receive mode and to cancel the documents the machine is receiving.
Setting the Receive Mode
Follow this procedure to set the receive mode:
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set].
5
CHAPTER
3
Press [ (-)] or [ (+)] to select <RECEIVE MODE> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select the receive mode ➞ press [Set].
You can select from the following:
-<FaxOnly> to automatically receive faxes only. Voice calls will be disconnected. (See "Receiving Faxes Automatically: FaxOnly Mode," on p. 5-2.)
-<FaxTel> to automatically switch between fax and voice calls. Faxes will be received automatically, and the machine will ring for voice calls. (See "Receiving Both Faxes and Voice Calls Automatically: FaxTel Mode," on p. 5-3.)
-<AnsMode> to receive faxes automatically and route voice calls to an answering machine connected to the machine. (See "Receiving When an Answering Machine Is Connected: AnsMode," on p. 5-4.)
Setting the Receive Mode
5-1
Page 52
-<DRPD> to distinguish between fax and voice calls by using Distinctive Ring Pattern Detection.(See "Receiving with a DRPD (Distinctive Ring Pattern Detection) Service: DRPD," on p. 5-5.)
-<Manual> for the connected telephone to ring for fax and voice calls. Fax calls must be answered manually. (See "Receiving Faxes Manually: Manual Mode," on p. 5-7.)
NOTE
If you set <5. MAN/AUTO SWITCH> to <ON> in <FAX SETTINGS> of the Menu, the machine will receive faxes automatically even when the receive mode is set to <Manual>. (See <5. MAN/AUTO SWITCH> of "Menu Descriptions," on p. 8-5.)
5
Press [Stop/Reset] to return to the standby display.
NOTE
Yo u can save the toner consumption when printing out the received documents. (See Chapter 10, "Machine Settings," in the Basic Guide.)
5
Receiving Faxes Automatically: FaxOnly Mode
If you want to select <FaxOnly>, check the following:
Select This Mode If:
you have a dedicated telephone line for fax use only.
you only want to receive faxes automatically with the machine.
Receiving Faxes
You Will Need to:
set <FaxOnly>. (See "Setting the Receive Mode," on p. 5-1.)
When You Receive a Fax Call
The machine will receive the fax automatically.
When You Receive a Voice Call
You will not be able to answer the call.
NOTE
If you connect a telephone to the machine and enable the <INCOMING RING> setting, the telephone will ring when the machine receives a voice call, and then you can answer the call.
Yo u can select the number of rings. (See <4. INCOMING RING> of "Menu Descriptions," on p. 8-5.)
5-2
Setting the Receive Mode
Page 53
Receiving Both Faxes and Voice Calls Automatically: FaxTel Mode
Select This Mode If:
you only have one telephone line for both fax and telephone use.
you want to receive faxes automatically as well as voice calls.
You Will Need to:
set <FaxTel>. (See "Setting the Receive Mode," on p. 5-1.)
When You Receive a Fax Call
The machine will receive the fax automatically.
When You Receive a Voice Call
The machine will ring. Pick up the handset to answer the call.
Customizing FaxTel
Yo u can customize this mode to control precisely how your machine handles incoming calls. You can adjust the time the machine takes to check whether a call is a fax or voice call, the length of time the machine rings when it is a voice call, and the action the machine must take if no one answers a voice call.
Follow this procedure to customize <FaxTel>:
NOTE
We recommend you leave these settings on the default settings unless you have a particular need to change them. Certain settings can affect your ability to receive faxes.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <RX SETTINGS> ➞ press [Set].
5
Receiving Faxes
Setting the Receive Mode
5-3
Page 54
4
Press [ (-)] or [ (+)] to select <FAX/TEL OPT. SET> ➞ press [Set] twice.
5
Press [ (-)] or [ (+)] to select the time 0 to 30 seconds that the machine takes to check whether a call is fax or voice call ➞ press [Set] twice.
6
Press [ (-)] or [ (+)] to select the length of time 15 to 30 seconds that the machine rings when the call is a voice call ➞ press [Set] twice.
7
Press [ (-)] or [ (+)] to select whether the machine switches to receive mode or disconnects the call if no one answers a voice
5
Receiving Faxes
call after the specified time in step 6 ➞ press [Set].
You can select from the following:
-<RECEIVE> to switch to receive mode
-<DISCONNECT> to disconnect the call
8
Press [Stop/Reset] to return to the standby display.
Receiving When an Answering Machine Is Connected: AnsMode
If you want to select <AnsMode>, check the following:
Select This Mode If:
you only have one telephone line for both fax and telephone use.
you want to receive faxes automatically and receive voice messages on your answering
machine.
You Will Need to:
set <AnsMode>. (See "Setting the Receive Mode," on p. 5-1.)
NOTE
Follow the guidelines below to adjust the answering machine:
-Set the answering machine to answer on the first or second ring.
-The entire message should be no longer than 15 seconds.
-In the message, tell your callers how to send a fax.
5-4
Setting the Receive Mode
Page 55
When You Receive a Fax Call
The machine will receive the fax automatically.
When You Receive a Voice Call
The answering machine will record any voice messages.
Receiving with a DRPD (Distinctive Ring Pattern Detection) Service: DRPD
If you want to select <DRPD>, check the following:
Select This Mode If:
you only have one telephone line for both fax and telephone use.
you want to receive faxes automatically as well as voice calls.
you have subscribed to a DRPD (Distinctive Ring Pattern Detection) service with your
telephone company. This service assigns two or more fax/telephone numbers with distinctive ring patterns to a single telephone line, allowing you to have both a fax number(s) and a telephone number(s) using only one telephone line. The machine will automatically monitor incoming calls and based on the ring pattern, will let you know if the call is a fax or voice call. Contact your telephone company for more information on this service.
You Will Need to:
set <DRPD>. (See "Setting the Receive Mode," on p. 5-1.)
When You Receive a Fax Call
The telephone will ring according to the ring pattern you have chosen and the machine receives the fax automatically.
5
Receiving Faxes
When You Receive a Voice Call
The telephone will ring according to the ring pattern you have chosen. Pick up the handset to answer the call.
Setting the Ring Pattern
Yo ur telephone company will assign a distinctive ring pattern to each number when you order the DRPD service. Follow this procedure to set the fax ring pattern that matches the pattern assigned by the telephone company:
Setting the Receive Mode
5-5
Page 56
1
Make sure you have set the receive mode to <DRPD>. (See "Setting the Receive Mode," on p. 5-1.)
2
Press [Menu].
3
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select <RX SETTINGS> ➞ press [Set].
5
Press [ (-)] or [ (+)] to select <DRPD:SELECT FAX> ➞ press [Set].
5
6
Press [ (-)] or [ (+)] to select a ring pattern ➞ press [Set].
DRPD:SELECT FAX NORMAL RING
You can select from the following:
Receiving Faxes
-<NORMAL RING>
-<DOUBLE RING>
-<SHORT-SHORT-LONG>
-<SHORT-LONG-SHORT>
-<OTHER RING TYPE>
7
Press [Stop/Reset] to return to the standby display.
RX SETTINGS
4.INCOMING RING
5-6
Setting the Receive Mode
Page 57
Receiving Faxes Manually: Manual Mode
If you want to select <Manual>, check the following:
Select This Mode If:
you only have one telephone line for both fax and telephone use.
you receive mainly voice calls and sometimes faxes.
You Will Need to:
set <Manual>. (See "Setting the Receive Mode," on p. 5-1.)
make sure the <REMOTE RX> setting in the <RX SETTINGS> menu is enabled, if you
want to start receiving a document from the telephone. (See <6. REMOTE RX> of Descriptions,"
When You Receive a Fax Call
The telephone will ring. Pick up the handset and if you hear a beep press [B&W Start] on the machine to receive the fax, or enter the two-digit ID code from the telephone hang up the handset.
NOTE
If the offhook alarm starts beeping, make sure that the handset is resting properly on the handset cradle. The offhook alarm can be turned off. (See <4. OFFHOOK ALARM> of "Menu Descriptions," on p. 8-3.)
p. 8-5.)
"Menu
5
When You Receive a Voice Call
The telephone will ring. Pick up the handset to answer the call. If the caller wants to send a document after talking to you, ask them to press the start key on their fax machine. When you hear a beep, press [B&W Start] on the machine to receive the fax ➞ hang up the handset.
NOTE
The telephone rings for every call, whether it is a fax call or a voice call. If you want the machine to receive faxes automatically after ringing for a specified number of rings, enable the <MAN/AUTO SWITCH> setting. You can also specify the number of rings before the machine receives faxes. (See <5. MAN/AUTO SWITCH> of "Menu Descriptions," on p. 8-5.)
Setting the Receive Mode
Receiving Faxes
5-7
Page 58
Receiving Faxes While Performing Other Tasks
Since the machine is a multitasking device, it can receive faxes and voice calls while you are performing other tasks.
If you receive a fax while you are performing certain tasks, the machine stores the
incoming fax in the memory. Then, as soon as you finish your task, the machine automatically prints the fax. You can receive a fax while performing the following tasks:
-Printing
-Scanning (Scan mode)*
-Scanning to send a fax
5
Receiving Faxes
-Printing reports or lists
-Copying
* Starts printing the fax as soon as the machine receives it, while performing this
task.
You cannot receive a fax while sending a fax.
5-8
Receiving Faxes While Performing Other Tasks
Page 59
Receiving Faxes in the Memory When a Problem Occurs
If the machine encounters a problem when it is receiving a fax, the machine automatically stores the unprinted pages of the fax in the memory, and the LCD displays <RECEIVED IN MEMORY> as well as one or more messages. When the problem is cleared, the machine automatically prints the fax which was stored in the memory. For an explanation of the message(s) and details on the action to take, see "LCD Messages," on p. 7-1.
NOTE
The machine memory can store up to 20 fax jobs or approximately 256 pages.* *Based on the condition that the other party sends the fax by the Color imageCLASS
MF8170c with Canon Fax Standard Chart No. 1, standard mode. The maximum number of pages that the machine's memory can store differs depending on the other party's machine.
Once the pages are printed, they are deleted from the memory.
If the memory becomes full, you will not be able to receive the remaining pages. Contact the other party and ask them to resend the remaining pages of the fax.
5
Receiving Faxes
Receiving Faxes in the Memory When a Problem Occurs
5-9
Page 60
Canceling Receiving
Follow this procedure if you want to stop receiving a fax before reception is completed:
1
Press [Stop/Reset].
The confirmation message will appear.
CANCEL DURING TX/RX? < YES NO >
2
5
Receiving Faxes
Press [ (-)] to cancel receiving.
If you change your mind and want to continue receiving, press [ (+)] for <NO>.
5-10
Canceling Receiving
Page 61
Reports and Lists
This chapter explains how to print out the transaction reports and the lists of settings and recipients registered in the machine.
Summary of Reports and Lists
The table below shows the reports and lists that can be printed from the machine. Refer to the pages indicated for more details.
Report or List Description Details
1-TOUCH LIST
CODED DIAL LIST
GROUP DIAL LIST Lists groups registered for group dialing. p. 3-8
ACTIVITY REPORT
TX (Transmission) REPORT
RX (Reception) REPORT
Lists the fax/telephone numbers and names registered for one-touch speed dialing.
Lists the fax/telephone numbers and names registered for coded speed dialing.
Shows recent facsimile transactions performed by the machine. Yo u can enable or disable automatic printing of this report after every 20 transactions. You can also manually set the machine to print it.
Prints after transmission of a document. Yo u can enable or disable this feature, or set the machine to print a report only when an error occurs.
Prints after reception of a document. Yo u can enable or disable this feature, or set the machine to print a report only when an error occurs.
p. 3-8
p. 3-8
p. 6-3
p. 6-5
p. 6-7
6
CHAPTER
Summary of Reports and Lists
6-1
Page 62
Report or List Description Details
USER DATA LIST
Lists the current settings of the machine and the registered sender information.
p. 6-9
NOTE
The paper sizes that can be used for reports and lists function are letter, legal and A4. Only papers loaded in the cassette can be used for reports and lists function.
Yo u can cancel printing the reports or lists using [Status Monitor]. (See Chapter 7, "System Monitor," in the Basic Guide.)
6
Reports and Lists
6-2
Summary of Reports and Lists
Page 63
ACTIVITY REPORT
Printing the ACTIVITY REPORT
By default, the machine is set to print an ACTIVITY REPORT after every 20 transactions.
Tr an sa ctions in an ACTIVITY REPORT are listed chronologically.
12/03/2004 17:28 FAX 1234567 CANON 001
************************ *** *** ************************
ST. TIME DESTINATION TEL/ID NO. MODE PGS. RESULT
12/03 16:16 2 887 0166 5001 AUTO RX ECM 4 OK 00'14
*
12/03 16:27 0001 MANUAL TX ECM 1 OK 02'00
*
12/03 16:30 20 545 8545 0002 TRANSMIT ECM 1 OK 00'17
*
12/03 16:53 03 3758 2111 5002 AUTO RX ECM 1 OK 00'14 12/03 17:20 1 432 2060 0003 TRANSMIT ECM 0 NG 00'00
12/03 17:20 1 234 2060 0004 TRANSMIT ECM 0 NG 00'00
ACTIVITY REPORT
0 STOP
0 #0018
6
Indicates an entry that has appeared on a previous report.
Transaction mode
Error correction mode transaction
Error code
[Stop/Reset] was pressed during transaction
Transaction duration
NOTE
The recipient's fax/telephone number (DESTINATION TEL/ID) is not shown for the manually sent faxes.
If you want to print an ACTIVITY REPORT manually, follow this procedure:
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <REPORTS/LISTS> ➞ press [Set] twice.
REPORTS/LISTS
1.ACTIVITY REPORT
ACTIVITY REPORT
Reports and Lists
6-3
Page 64
Adjusting the ACTIVITY REPORT Setting
Yo u c an set the machine to turn on or off automatic printing of the ACTIVITY REPORT.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select <ACTIVITY REPORT> ➞ press [Set].
5
Press [ (-)] or [ (+)] to select the setting you want ➞ press [Set].
6
You can select from the following:
-<OUTPUT YES> to turn on automatic printing of the ACTIVITY REPORT
-<OUTPUT NO> to turn off automatic printing of the ACTIVITY REPORT
6
Press [Stop/Reset] to return to the standby display.
Reports and Lists
6-4
ACTIVITY REPORT
Page 65
Adjusting the TX REPORT Setting
The machine can print a TX (transmission) report (TX REPORT or ERROR TX REPORT) after sending a document. You can set it to print every time it sends a document, or only when an error occurs. Alternatively, you can disable printing the report. By default, the machine is set to print a TX report only when an error occurs.
TX REPORT
12/03/2004 17:52 FAX 1234567 CANON 001
******************* *** *** *******************
************************ *** *** ************************
ERROR TX REPORT
12/03/2004 17:21 FAX 1234567 CANON 001
TRANSMISSION OK
TX/RX NO 0004 RECIPIENT ADDRESS 1 432 2060 DESTINATION ID ST. TIME 12/03 17:52 TIME USE 00' 11 PAGES SENT 1 RESULT OK
TX FUNCTION WAS NOT COMPLETED
TX/RX NO 0005 RECIPIENT ADDRESS 20 545 8545 DESTINATION ID ST. TIME 12/03 17:21 TIME USE 00' 00 PAGES SENT 0 RESULT NG # 0018 BUSY/NO SIGNAL
TX REPORT
6
ERROR TX REPORT
Reports and Lists
OK: Transmission successful
Error code
NG: Some or no pages sent
Number of pages sent
Transmission duration
Transmission time
NOTE
The recipient's fax/telephone number (RECIPIENT ADDRESS) is not shown for the manually sent faxes.
The machine does not print a TX report when faxing the documents from your computer.
Adjusting the TX REPORT Setting
6-5
Page 66
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select <TX REPORT> ➞ press [Set].
5
Press [ (-)] or [ (+)] to select the setting you want ➞ press [Set].
You can select from the following:
-<PRINT ERROR ONLY> to print a report only when a transmission error occurs
-<OUTPUT YES> to print a report every time you send a document
-<OUTPUT NO> to disable printing the report
6
Reports and Lists
If you selected <PRINT ERROR ONLY> or <OUTPUT YES>:
Yo u can set whether to print the first page of the fax under the report. Press [ (-)] or
[(+)] to select <OFF> or <ON> press [Set].
-<OFF> to print no first page
-<ON> to print the first page
6
Press [Stop/Reset] to return to the standby display.
6-6
Adjusting the TX REPORT Setting
Page 67
Adjusting the RX REPORT Setting
The machine can print an RX (reception) report after receiving a document. You can set it to print every time it receives a document, or only when an error occurs. Alternatively, you can disable printing the report. By default, the machine is set not to print an RX REPORT.
12/03/2004 17:52 FAX 1234567 CANON 001
******************* *** *** *******************
RECEPTION OK
TX/RX NO 5003 RECIPIENT ADDRESS 905 795 1111 DESTINATION ID ST. TIME 12/03 17:52 TIME USE 00' 14 PGS. 1 RESULT OK
OK: Reception successful NG: Some or no pages received
Number of pages received
Reception duration
Reception time
RX REPORT
6
Reports and Lists
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set].
3
Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [Set].
4
Press [ (-)] or [ (+)] to select <RX REPORT> ➞ press [Set].
Adjusting the RX REPORT Setting
6-7
Page 68
5
Press [ (-)] or [ (+)] to select the setting you want ➞ press [Set].
You can select from the following:
-<OUTPUT NO> to disable printing the report
-<PRINT ERROR ONLY> to print a report only when a reception error occurs
-<OUTPUT YES> to print a report every time you receive a document
6
Press [Stop/Reset] to return to the standby display.
6
Reports and Lists
6-8
Adjusting the RX REPORT Setting
Page 69
Printing the USER DATA LIST
The USER DATA LIST allows you to check the current settings of the machine as well as the registered sender information. (See "Registering Sender Information," on p. 2-3.)
12/03/2004 13:36 FAX 1234567 CANON 001
*************************** *** ***************************
1. PAPER SETTINGS CASSETTE PAPER SIZE LTR PAPER TYPE PLAIN PAPER MP TRAY PAPER SIZE LTR PAPER TYPE PLAIN PAPER
2. COMMON SETTINGS
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <REPORTS/LISTS> ➞ press [Set].
USER'S DATA LIST
***
6
3
Press [ (-)] or [ (+)] to select <USER DATA LIST> ➞ press [Set].
REPORTS/LISTS
3.USER DATA LIST
Printing the USER DATA LIST
Reports and Lists
6-9
Page 70
6
Reports and Lists
6-10
Printing the USER DATA LIST
Page 71
Troubleshooting
This chapter describes the problems you might encounter during fax operations and their remedies. It also explains what to do if you cannot solve the problem by yourself.
LCD Messages
The following messages are displayed in the LCD when the machine performs a function or if it encounters an error.
This section describes messages related to fax functions. For other messages, see Chapter 9, "Troubleshooting," in the Basic Guide.
CHANGE PAPERSIZE
Cause When the machine prints the reports or lists, the paper size setting is set to a
size other than <LTR>, <LGL> or <A4>.
7
CHAPTER
Remedy Set the paper size setting to <LTR>, <LGL> or <A4> and load paper of the same
size. For the TX report or RX report, the machine automatically prints the reports or lists which was stored in the memory.
CHECK DOCUMENT
Cause 1 There is a paper jam in the ADF.
Remedy Remove the document you are trying to send in the ADF. (See Chapter 9,
"Troubleshooting," in the Basic Guide.) Make sure that the document is not too long or too short. (See Chapter 3, "Document Handling," in the Basic Guide.) Then reset the machine by opening the cartridge cover and then closing it.
LCD Messages
7-1
Page 72
Cause 2 The ADF roller rotates without feeding documents.
Remedy Fan the edge that will feed into the machine first, then tap the edge of multiple
page documents on a flat surface to even the stack.
CHECK PAPER SIZE
CauseThe size of the paper in the cassette or multi-purpose feeder is different from
that of the paper specified in <PAPER SIZE> in <PAPER SETTINGS> of the Menu.
Remedy 1 Load the correct paper size or change <PAPER SIZE> in <PAPER SETTINGS>
of the Menu. For more information, see the following:
Chapter 2, "Paper Handling," in the Basic Guide
Chapter 5, "Copying," in the Basic Guide
Then reset the machine by opening the cartridge cover and then closing it.
Remedy 2 If you are trying to print a report or list, set the paper size setting to <LTR>,
<LGL> or <A4> and load paper of the same size. Then reset the machine by opening the cartridge cover and then closing it. The report or list will then be printed automatically.
DOCUMENT TOO LONG
7
Cause The document is longer than 1 m, or is not feeding correctly.
Remedy Reduce the length of the document to within 1 m, and then re-send it.
MEM IN USE nn %
Tr ou bl eshooting
7-2
Cause Shows the percentage of the memory currently in use. This message is
displayed when you set the document in ADF.
Remedy If you need more space, wait for the machine to send any faxes in memory. Also
print or delete any documents in memory you no longer needed.
MEMORY FULL
Cause 1 The memory becomes full during sending, or receiving the fax.
Remedy When sending the document, divide it into a few parts or select a lower fax
resolution. If you need more space, wait for the machine to send any remaining faxes. If <MEMORY FULL> appears while scanning documents using the ADF, the document being scanned stops in the ADF. In this case, clear the paper jam in the ADF. (See Chapter 9, "Troubleshooting," in the Basic Guide.)
LCD Messages
Page 73
Cause 2 The number of fax jobs can be stored in memory reached the maximum.
Remedy The machine can store up to 20 fax jobs for each sending and receiving job, or
25 fax jobs including sending and receiving jobs. Wait for the machine to send any faxes in memory. Also print or delete any documents in memory.
NOT REGISTERED
CauseThe one-touch speed dialing key or coded speed dialing code you entered is not
registered.
Remedy Register the one-touch speed dialing key or coded speed dialing code. For
more information, see the following:
"Registering One-Touch Speed Dialing," on p. 3-2
"Registering Coded Speed Dialing," on p. 3-4
RECEIVED IN MEMORY
Cause The machine received the fax in the memory because paper or toner ran out, a
paper jam occurred, or incorrect paper size was loaded.
Remedy Load correct paper size in the cassette, replace the cartridge, or clear the paper
jam. For more information, see the following:
Chapter 2, "Paper Handling," in the Basic Guide
Chapter 8, "Maintenance," in the Basic Guide
Chapter 9, "Troubleshooting," in the Basic Guide
7
LCD Messages
Tr ou bl eshooting
7-3
Page 74
Error Codes
7
Errors in reports are recorded as error code numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in reports, note the error code number, and check it against the table below to learn more about what caused the error and how to remedy it.
#0005
Cause 1 The other party’s fax machine did not respond within 55 seconds.
Remedy Send the document again. Contact the other party and have them check their
fax machine. You can try to send the document manually. If you are making an overseas call, add pauses to the registered number.
Cause 2 The other party is not using a G3 fax machine.
Remedy Check with the other party, and send the document to a G3 fax machine. If the
other party does not have a G3 fax machine, try sending your document using a transmission mode or speed that the other party supports. (See <3. TX START SPEED> of "Menu Descriptions," on p. 8-3.)
#0012
Cause The other fax machine has run out of paper and its memory is full.
Tr ou bl eshooting
7-4
Remedy Contact the other party, and tell them to refill their paper cassette.
#0018
Cause The other fax machine does not answer even after several redialing attempts, or
the other fax machine is busy and did not respond within 55 seconds.
Remedy Wait a few minutes and try sending again. If you still cannot send the document,
contact the other party and confirm that the other fax machine has been turned on. If the other fax machine is busy, try sending your document at a later time.
Error Codes
Page 75
Faxing Problems
Sending Problems
Yo u ca nnot send a fax.
QIs the machine overheated?
AUnplug the machine and let it cool about 5 minutes. Then plug in the machine
and try sending again.
QDid you connect the power cord to the machine just now?
AWait for a while. After connecting the power cord, the machine cannot scan
documents immediately.
QIs the machine set for the correct telephone line type (pulse/tone)?
AMake sure the machine is set for the correct telephone line type. (See "Setting
the Telephone Line Type," on p. 2-6.)
QIs the document loaded?
ARemove the document, stack it if necessary, and place it on the platen glass or
load it in the ADF correctly. For more information, see Chapter 3, "Document Handling," in the Basic Guide.
7
QIs the one-touch speed dialing key or coded speed dialing code you entered
registered for the feature you want to use?
ACheck the one-touch speed dialing key or coded speed dialing code and make
sure it is registered correctly. (See Chapter 3, "Speed Dialing.")
QDid you dial a correct number? Or have you been provided with an incorrect
number?
ADial the number again, or check that you have the correct number.
QIs the energy saver mode off?
AThe machine does not scan documents, if it is in the energy saver mode. To
restore the machine from the energy saver mode, press [Energy Saver].
Faxing Problems
7-5
Tr ou bl eshooting
Page 76
QDoes the other party's fax machine have enough paper?
ACall the other party and ask them to make sure paper is loaded in their fax
machine.
QDid an error occur during sending?
APrint an ACTIVITY REPORT and check for an error. (See "Printing the
ACTIVITY REPORT," on p. 6-3.)
QIs the telephone line working properly?
AMake sure there is a dial tone when you pick up the handset of the telephone
connected to the machine. If there is no dial tone, contact your local telephone company.
QIs the receiving fax machine a G3 fax machine?
AMake sure the receiving fax machine is compatible with the machine (which is a
G3 fax machine).
QThe other party's telephone may be busy or the other party's fax machine may
be turned off. Is BUSY/NO SIGNAL shown on the ERROR TX REPORT?
AThe fax/telephone number you dialed is busy. Try sending the document later.
7
Tr ou bl eshooting
AThe other party's fax machine is not working. Contact the other party and have
them check their fax machine.
QDid the receiving fax machine answer within 55 seconds (after all automatic
redialing attempts)?
AContact the other party and have them check their fax machine. For an
overseas call, add pauses to the registered number. (See "Dialing an Overseas Number (With Pauses)," on p. 4-13.)
QIs the In Use/Memory indicator lighting?
AThe In Use/Memory indicator may light, which means the extension phone is
busy. Please wait until the extension phone becomes free.
Faxe s sent from the machine are spotted or dirty.
QIs the sending fax machine working properly?
ACheck the machine by making a copy. For more information, see Chapter 5,
"Copying," in the Basic Guide.
If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the platen glass or the read area of the platen glass. For more information, see Chapter 8, "Maintenance," in the Basic Guide.
7-6
Faxing Problems
Page 77
QIs the document loaded?
ARemove the document, stack it if necessary, and place it on the platen glass or
load it in the ADF correctly. For more information, see Chapter 3, "Document Handling," in the Basic Guide.
Cannot send using ECM (Error Correction Mode).
QDoes the receiving fax machine support ECM?
AIf the receiving fax machine does not support ECM, the document is sent in the
normal mode without error checking.
Errors occur frequently while sending.
QAre the telephone lines in proper condition? Or do you have a good connection?
A Lower the transmission speed. (See <3. TX START SPEED> of "Menu
Descriptions," on p. 8-3.)
Receiving Problems
Cannot receive a fax automatically.
QIs the machine set to receive automatically?
AFor the machine to receive faxes automatically, the receive mode must be set to
<FaxOnly>, <FaxTel>, <AnsMode>, or <DRPD>. (See Chapter 5, "Receiving Faxes.") If you have set <AnsMode>, confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded. If you set <5. MAN/AUTO SWITCH> to <ON> in <FAX SETTINGS> of the Menu, the machine will receive faxes automatically even when the receive mode is set to <Manual>. (See <5. MAN/AUTO SWITCH> of "Menu Descriptions," on p. 8-5.)
QIs the machine's memory full?
AWait for the machine to finish any fax or print jobs stored in the memory. Then
ask the other party to resend the fax.
QDid an error occur during reception?
APrint an ACTIVITY REPORT and check for an error. (See "Printing the
ACTIVITY REPORT," on p. 6-3.) You can also check the RX REPORT when it is printed automatically. (See "Adjusting the RX REPORT Setting," on p. 6-7.)
7
Tr ou bl eshooting
Faxing Problems
7-7
Page 78
QIs the telephone line connected properly?
AMake sure all line connections are secure. (See "Connect the telephone cable,"
in the Set-Up Instructions for the Machine.)
The machine does not switch automatically between telephone and fax receptions.
QIs the machine set to switch automatically between telephone and fax
receptions?
AFor the machine to switch automatically, the receive mode must be set to
<AnsMode>. (See Chapter 5, "Receiving Faxes.") Confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded.
QIs the sending fax machine able to send the CNG signal that tells the machine
that the incoming signal is a fax?
ASome fax machines cannot send the CNG signal that tells the machine the
incoming call is a fax. In such cases, you will have to receive the fax manually. (See "Receiving Faxes Manually: Manual Mode," on p. 5-7.)
Cannot receive a document manually.
7
QIs the machine set to receive manually?
AFor the machine to receive faxes manually, the receive mode must be set to
<Manual>. (See Chapter 5, "Receiving Faxes.")
QDid you press [B&W Start], or dial the remote receiving ID after hanging up the
Tr ou bl eshooting
AAlways press [B&W Start], or dial the remote receiving ID before hanging up the
Print quality is poor.
QAre you using the correct type of paper?
AMake sure you load paper that meets the paper requirements for the machine.
QIs the sending fax machine functioning properly?
AThe sending fax machine usually determines the fax's quality. Call the sender
7-8
Faxing Problems
handset?
handset. Otherwise you will disconnect the call.
For more information, see Chapter 5, "Copying," in the Basic Guide.
and have them make sure the scanning glass of their fax machine is clean.
Page 79
QIs there <PREPARE NEW* CART> or <REPLACE* CARTRIDGE> message in
the LCD?
AReplace the toner cartridge.
* Indicates either “C”, “M”, “Y”, or “K”.
QIs the machine in the toner saver mode?
ASet <B & W TONER SAVER> to <OFF> in <COMMON SETTINGS> of the
Menu. (See Chapter 10, "Machine Settings," in the Basic Guide.)
Faxes do not print.
QIs the cartridge installed properly?
AMake sure the cartridge is installed properly. For more information, see Chapter
8, "Maintenance," in the Basic Guide.
QIs the sealing tape removed from the cartridge?
ARemove the sealing tape from the cartridge. (See "Install the toner cartridges,"
in the Set-Up Instructions for the Machine.)
QIs any toner left in the cartridge?
AReplace the cartridge with a new one. For more information, see Chapter 8,
"Maintenance," in the Basic Guide.
ASelect <KEEP PRINTING> in <PREPARE NEW* CART> in <RX SETTINGS> in
<FAX SETTINGS> of the Menu. With this setting, the machine will not store documents in the memory even if the toner has run out. (See <8. TONER SUPPLY LOW> of "Menu Descriptions," on p. 8-6.) * Indicates either “C”, “M”, “Y”, or “K”.
QIs the correct paper loaded in the cassette?
AMake sure paper is loaded in the cassette. For more information, see Chapter 2,
"Paper Handling," in the Basic Guide.
ALoad the correct paper size or change <PAPER SIZE> in <PAPER SETTINGS>
of the Menu. For more information, see the following:
Chapter 2, "Paper Handling," in the Basic Guide
Chapter 5, "Copying," in the Basic Guide
7
Tr ou bl eshooting
Faxing Problems
7-9
Page 80
Faxed images are blotched or uneven.
QAre the telephone lines in proper condition? Or do you have a good connection?
AECM (Error Correction Mode) for sending/receiving should eliminate such
problems. However, if the telephone lines are in poor condition, you may have to try again. Call the sender to resend the document.
QIs the sending fax machine functioning properly?
AThe sending fax machine usually determines the fax's quality. Call the sender
and have them make sure the scanning glass of their fax machine is clean.
Cannot receive a fax using ECM (Error Correction Mode).
QDoes the sending fax machine support ECM?
AIf the sending fax machine does not support ECM, the document is received in
the normal mode without error checking.
Errors occur frequently while receiving.
QAre the telephone lines in proper condition? Or do you have a good connection?
7
A Lower the reception speed. (See <4. RX START SPEED> of "Menu
Descriptions," on p. 8-3.)
QIs the sending fax machine functioning properly?
ACall the sender and have them check that their fax machine is functioning
properly.
Tr ou bl eshooting
7-10
Faxing Problems
Page 81
Telephone Problems
Yo u ca nnot dial.
QIs the telephone line connected properly?
AMake sure all line connections are secure. (See "Connect the telephone cable,"
in the Set-Up Instructions for the Machine.)
QIs the machine set for the correct telephone line type (pulse/tone)?
AMake sure the machine is set for the correct telephone line type. (See "Setting
the Telephone Line Type," on p. 2-6.)
The telephone disconnects while you are talking.
QIs the telephone line connected in securely?
ACheck that the telephone cables are connected securely to the jacks on the
machine, the telephone jack on your wall and the jack on your telephone. (See "Connect the telephone cable," in the Set-Up Instructions for the Machine.)
7
Telephone Problems
Tr ou bl eshooting
7-11
Page 82
If a Power Outage Occurs
If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the user data settings and the speed dialing settings. Any sent or received documents stored in the memory are backed up for about 3 minutes.
During a power cut, functions are limited as follows:
You cannot send, receive, copy, scan, or print documents.
You may not be able to make telephone calls using a telephone connected to the
machine, depending on the type of telephone you use.
You can receive telephone calls using a telephone connected to the machine,
depending on the type of telephone you use.
7
Tr ou bl eshooting
7-12
If a Power Outage Occurs
Page 83
If You Cannot Solve the Problem
If you have a problem with the machine and you cannot solve it by referring to the information in this chapter and Chapter 9, "Troubleshooting," in the Basic Guide, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday.
7
If You Cannot Solve the Problem
Tr ou bl eshooting
7-13
Page 84
7
Tr ou bl eshooting
7-14
If You Cannot Solve the Problem
Page 85
Machine Settings
This chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference.
Accessing the Machine Settings
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select the menu you want to change press [Set].
You have now accessed the settings in the USER DATA LIST.
3
Press [ (-)] or [ (+)] to select the sub menu you want to change press [Set].
8
CHAPTER
NOTE
For details on sub menus, see "Menu Descriptions," on p. 8-2.
If you press [Stop/Reset] before [Set] is pressed, the item you have selected will not be registered.
Press [Stop/Reset] to exit from Menu.
If you press [Menu], the display returns to the previous display.
Accessing the Machine Settings
8-1
Page 86
Menu Descriptions
NOTE
Before changing settings, print the USER DATA LIST to check the current settings. (See "Printing the USER DATA LIST," on p. 6-9.)
For details on <PAPER SETTINGS>, <COMMON SETTINGS>, <COPY SETTINGS>, <PRINTER SETTINGS>, <TIMER SETTINGS>, and <MAINTENANCE>, see Chapter 10, "Machine Settings," in the Basic Guide.
For details on <NETWORK SETTING>, see Chapter 3, "Appendix," in the Network Guide.
ADD. REGISTRATION
1. 1-TOUCH SPD DIAL Registers the information on one-touch speed dialing. (See "Registering
1. TEL NUMBER ENTRY Registers the other party's fax/telephone number (max. 120 digits,
Machine Settings
8
2. NAME Registers the other party's name (max. 16 characters, including spaces).
2. CODED SPD DIAL Registers the information on coded speed dialing. (See "Registering
1. TEL NUMBER ENTRY Registers the other party's fax/telephone number (max. 120 digits,
2. NAME Registers the other party's name (max. 16 characters, including spaces).
3. GROUP DIAL Registers the information on group dialing. (See "Registering Group
1. TEL NUMBER ENTRY Registers the other par ty's fax/telephone numbers by specifying the
2. NAME Registers the other party's name (max. 16 characters, including spaces).
Name Descriptions
One-Touch Speed Dialing," on p. 3-2.) Up to 19 destinations can be registered.
including spaces).
Coded Speed Dialing," on p. 3-4.) Up to 100 destinations can be registered.
including spaces).
Dialing," on p. 3-6.) Up to 118 destinations can be registered.
one-touch speed dialing keys or coded speed dialing codes.
8-2
Menu Descriptions
Page 87
FAX SETTINGS
1. RECEIVE MODE Sets how the machine receives fax and telephone calls.
FaxOnly
Fax Tel
AnsMode The machine receives documents automatically and the answering
DRPD The machine distinguishes fax and voice calls by using Distinctive Ring
Manual The connected telephone rings when the machine receives both fax and
2. USER SETTINGS The basic operation settings in the Fax mode can be specified.
1. TEL LINE SETTINGS Specifies the telephone line settings.
1. UNIT TEL NUMBER Your fax/telephone number can be registered within 20 digits, including
2. TEL LINE TYPE Selects the telephone line type. (See "Setting the Telephone Line Type,"
TOUCH TONE The telephone line is set for touch tone dialing.
ROTARY PULSE The telephone line is set for rotar y pulse dialing.
3. TX START SPEED Sets the transmission speed for all documents you send.
4. RX START SPEED Sets the transmission speed for all documents you receive.
2. UNIT NAME You can register your name or your company name within 24 characters,
3. TX TERMINAL ID Sets the options for the sender Information.
1. TTI POSITION Selects whether the sender Information is positioned inside or outside
2. TEL NUMBER MARK You can prefix your number with the abbreviations FAX or TEL in your
4. OFFHOOK ALARM Enables/disables the offhook alarm that aler ts you when the handset is
ON After reception, the offhook alarm sounds when the handset of extension
OFF No offhook alarm.
5. RX RESTRICTION Sets whether to receive a fax by detecting the TSI (Transmitting
OFF All receptions are conducted.
Name Descriptions
The machine automatically receives faxes only and the voice calls will be disconnected.
The machine automatically switches between fax and voice calls. Fax will be received automatically, and the machine will ring for voice calls.
machine records voice calls.
Pattern Detection and lets you know if the call is a fax or voice call.
voice calls. Fax calls must be answered manually.
spaces. (See "Registering Your Fax/Telephone Number and Name," on p. 2-5.)
on p. 2-6.)
33600bps/14400bps/9600bps/7200bps/4800bps/2400bps
33600bps/14400bps/9600bps/7200bps/4800bps/2400bps
including spaces. (See "Registering Your Fax/Telephone Number and Name," on p. 2-5.)
the image area. OUTSIDE IMAGE: Terminal ID is printed outside the image border. INSIDE IMAGE: Terminal ID is printed inside the image border.
sender information.
not in the handset cradle.
telephone is left off the hook.
Subscriber Identification) signal, used to identify the sending fax machine.
Machine Settings
8
Menu Descriptions
8-3
Page 88
Name Descriptions
ON Receives the fax only from the sending fax machine that sends the TSI
3. REPORT SETTINGS Sets the settings related to report functions.
1. TX REPORT Enables/disables automatic printing of a transmission report.
PRINT ERROR ONLY Prints a report only when a transmission error occurs.
REPORT WITH TX IMAGE Enables/disables printing of the first page of the fax under the report.
OFF No first page is printed.
ON Prints the first page.
OUTPUT YES Prints a report every time you send a document.
REPORT WITH TX IMAGE Enables/disables printing of the first page of the fax under the report.
OFF No first page is printed.
ON Prints the first page.
OUTPUT NO No report is printed.
2. RX REPORT Enables/disables automatic printing of a reception report.
OUTPUT NO No report is printed.
PRINT ERROR ONLY Prints a report only when a reception error occurs.
OUTPUT YES Prints a report every time you receive a document.
3. ACTIVITY REPORT Enables/disables automatic printing of a transaction report after every 20
OUTPUT YES Prints a report automatically after every 20 transactions.
Machine Settings
8
4. TX SETTINGS Sets the transmission functions.
OUTPUT NO No ACTIVITY REPORT is printed.
1. ECM TX The ECM (Error Correction Mode) transmission is turned on or off.
ON All transmissions are conducted with ECM if the other party's fax
OFF ECM is turned off.
2. PAUSE TIME Sets the length of the pause you insert into a dialing sequence.
3. AUTO REDIAL Sets whether to perform automatic redial when the other line is busy or
ON Customizes the redial operation.
1. REDIAL TIMES Sets the number of retries.
2. REDIAL INTERVAL Sets period of time between redialings.
OFF After the first attempt at dialing fails, redialing is not attempted.
4. TIME OUT Enables/disables automatic scanning of documents after the fax number
ON Scanning begins automatically in 5 or 10 seconds after you enter the fax
signal.
transactions.
supports ECM.
1SEC to 15SEC (2SEC)
no answer.
1TIMES to 10TIMES (2TIMES)
2MIN. to 99MIN. (2MIN.)
is entered by using speed dialing.
number.
8-4
Menu Descriptions
Page 89
Name Descriptions
OFF Press [B&W Start] to scan document. Otherwise, AUTO CLEAR function
5. RX SETTINGS Sets the reception functions.
1. ECM RX The ECM (Error Correction Mode) reception is turned on or off.
ON All receptions are conducted with ECM if the other par ty's fax supports
OFF ECM is turned off.
2. FAX/TEL OPT. SET If you select <FaxTel> as the receive mode, customizes its settings.
1. RING START TIME Selects the time the machine takes to check whether a call is a fax or
2. F/T RING TIME Selects the ring length for voice calls.
3. F/T SWITCH ACTION Selects whether the machine switches to receive mode after the ring
3. DRPD:SELECT FAX Selects the ring pattern for fax calls.
4. INCOMING RING Sets whether the telephone rings when it receives a voice call, enabling
OFF The telephone does not ring when it receives a voice call. (In energy
ON The telephone rings when it receives a voice call if a telephone is
RING COUNT Sets the number of incoming rings. The telephone will be disconnected
5. MAN/AUTO SWITCH Sets whether the machine switches to the document receive mode after
ON The machine switches to document receive mode after the connected
F/T RING TIME Sets the length of time to elapse before the machine switches to the
OFF The connected extension telephone keeps ringing until someone
6. REMOTE RX Enables/disables remote receiving.
ON The machine enables remote receiving.
REMOTE RX ID You can dial code on the remote extension to star t receiving a document.
OFF The machine disables remote receiving.
7. RX REDUCTION Receives images at a reduced size.
activates and the LCD returns to standby display after 1 minute. (See Chater 10, "Machine Settings," in the Basic Guide.)
ECM.
voice call. 0SEC to 30SEC (6SEC)
15SEC to 300SEC (15SEC)
time has elapsed, or whether if disconnects the call. RECEIVE, DISCONNECT
NORMAL RING, DOUBLE RING, SHORT-SHORT-LONG, SHORT-LONG-SHORT, OTHER RING TYPE
you to answer the call. This function is only available when the fax receive mode is set to <FaxOnly>.
saver mode, the telephone may ring one or two times.)
connected.
after the specified times. 1TIMES to 99TIMES (2TIMES)
the connected extension telephone rings for a specified length of time in the manual receive mode.
extension telephone rings for a specified time.
document receiving. 1SEC to 99SEC (15SEC)
answers the call manually.
A combination of two characters using 0 to 9, and # is possible. The default character is 25.
Machine Settings
8
Menu Descriptions
8-5
Page 90
Name Descriptions
ON Image reduction is turned on.
1. RX REDUCTION AUTO S ELECTION: Reducing size is set automatically.
2. SELECT REDUCE DIR VERTICAL ONLY: Reduction is performed in the vertical direction only.
OFF Image reduction is turned off.
8. TONER SUPPLY LOW Allows you to set how the machine responds when the toner supply is
RX TO MEMORY The machine receives all documents in the memory.
KEEP PRINTING The keep printing function is turned on. With this setting, the machine
6. SYSTEM SETTINGS Sets the FAX DEFAULT function
1. FAX DEFAULT Sets the default for the fax functions.
1. SCAN DENSITY Sets the scan density.
STANDARD Suitable for standard documents.
DK Suitable for light documents.
LT Su i ta ble for dark documents.
2. RESOLUTION Sets the fax resolution.
STANDARD Suitable for most text-only documents.
Machine Settings
8
FINE Suitable for fine-print documents.
PHOTO Suitable for documents that contains photographs.
SUPER FINE Suitable for documents that contain fine print and images. (The
ULTRA FINE Suitable for documents that contain fine print and images. (The
FIXED REDUCTION: Reducing size is preset. 97%, 95%, 90%, 75%
HORIZ & VERTICAL: Reduction is performed in the horizontal and vertical direction.
low.
will not store documents in the memory if the toner has run out. Re-set to <RX TO MEMORY> after replacing the cartridge with a new one.
resolution is four times that of STANDARD)
resolution is eight times that of STANDARD)
8-6
(The factory default setting is in bold face.)
Menu Descriptions
Page 91
REPORTS / LISTS
Name Descriptions
1. ACTIVITY REPORT Prints a repor t manually before it is printed automatically after every 20
2. SPEED DIAL LIST Prints the list of the fax/telephone numbers registered for one-touch
3. USER DATA LIST Prints out a list of items set or registered in the Menu.
transactions.
speed dialing keys, coded speed dialing codes, or group dialing. 1-TOUCH LIST, CODED DIAL LIST, GROUP DIAL LIST
Machine Settings
Menu Descriptions
8
8-7
Page 92
Machine Settings
8
8-8
Menu Descriptions
Page 93
Appendix
This chapter lists the specifications for the fax function of the machine, and the index.
Specifications
Specifications are subject to change without notice.
Facsimile
Applicable Line Public Switched Telephone Network (PSTN)
Compatibility G3
Data Compressing System
Modem Speed
Transmission Speed
Transmission/ Reception Memory
Fax Scanning Speed
MH, MR, MMR, JBIG
33.6/31.2/28.8/26.4/24/21.6/19.2/16.8/14.4/12/9.6/7.2/4.8/2.4 Kbps Automatic fallback
Approx. 3 seconds/page* at 33.6 Kbps, ECM-MH, transmitting from the memory *Based on ITU-T No. 1 Chart, Standard Mode.
Tr a n sm i s sion: Maximum approx. 256 pages* Reception: Maximum approx. 256 pages* *Based on ITU-T No. 1 Chart, Standard Mode.
0.8 msec/line* *Based on ITU-T No. 1 Chart.
9
CHAPTER
Specifications
9-1
Page 94
Fax Resolution
Dialing
Networking
Telephone
Connection Te l ephone/answering machine (CNG detecting signal)
STANDARD: 8 pels/mm x 3.85 lines/mm FINE: 8 pels/mm x 7.7 lines/mm PHOTO: 8 pels/mm x 7.7 lines/mm SUPER FINE: 8 pels/mm x 15.4 lines/mm ULTRA FINE: 16 pels/mm x 15.4 lines/mm
Speed dialing
One-touch speed dialing (19 destinations) Coded speed dialing (100 destinations) Group dialing (118 destinations) Directory dialing (with Directory key)
Regular dialing (with numeric keys)
Automatic redialing
Manual redialing (with Redial/Pause key)
Sequential broadcast (100 destinations)
Automatic reception
Remote reception by telephone (Default ID: 25)
ACTIVITY REPORT (after every 20 transactions)
TX (Transmission)/RX (Reception) REPORT
TTI (Transmit Terminal Identification)
Appendix
9
9-2
Specifications
Page 95
Index
Symbols
(-), (+) keys, 1-3
Numerics
1-TOUCH LIST
description, 6-1 printing, 3-8 sample, 3-8
1-TOUCH SPD DIAL setting, 8-2
A
ACTIVITY REPORT
description, 6-1, 8-4, 8-7 printing, 6-3
setting, 6-4 ADD. REGISTRATION settings, 8-2 Alarm indicator, 1-2 AnsMode, 5-4 AUTO REDIAL setting, 8-4
CODED DIAL LIST
description, 6-1 printing, 3-8
sample, 3-9 CODED SPD DIAL setting, 8-2 Coded speed dialing
changing, deleting, 3-5
description, 3-1
registering, 3-4
using, 4-7 Customer support, 1-1
D
Date & Time, entering, 2-3 Dialing
coded speed, 3-1, 3-4, 4-7
group, 3-1, 3-6, 4-7
methods, 4-6
one-touch speed, 3-1, 3-2, 4-7
regular, 4-6 Directory key, 1-2 DOCUMENT TOO LONG message, 7-2
Appendix
9
B
B&W Start key, 1-3
C
CHANGE PAPERSIZE message, 7-1 CHECK DOCUMENT message, 7-1 CHECK PAPER SIZE message, 7-2 Clear key, 1-3 Coded Dial key, 1-2
E
ECM RX setting, 8-5 ECM TX setting, 8-4 Energy Saver key, 1-3 Error Codes, 7-4 Exposure
adjusting, 4-5
key, 1-3
Index
9-3
Page 96
F
L
F/T RING TIME setting, 8-5 FAX key, 1-2 Fax mode, 1-4 FaxOnly MODE, 5-2 FAX SETTINGS settings, 8-3 FAX DEFAULT setting, 8-6
G
GROUP DIAL LIST
description, 6-1 printing, 3-8
sample, 3-9 GROUP DIAL setting, 8-2 Group dialing
changing, deleting, 3-7
description, 3-1
registering, 3-6
using, 4-7
H
Hook key, 1-2
Appendix
LCD, 1-3 LCD messages (See also individual messages),
7-1
Letters, entering, 2-1
M
Machine settings, 8-1 MAN/AUTO SWITCH setting, 8-5 Manual MODE, 5-7 Manual sending, 4-2 MEMORY FULL message, 7-2 Memory sending, 4-1 Menu
descriptions, 8-2 key, 1-2
N
NOT REGISTERED message, 7-3 Numbers, entering, 2-1 Numeric keys, 1-3
9
I
Image Quality
adjusting, 4-5
key, 1-3 In Use/Memory indicator, 1-2 INCOMING RING setting, 8-5
K
KEEP PRINTING setting, 8-6 Keys (See also individual key names), 1-2
9-4
Index
O
OFFHOOK ALARM setting, 8-3 One-touch speed dialing
changing, deleting, 3-3 description, 3-1 keys, 1-2, 1-3 registering, 3-2 using, 4-7
Overseas number, dialing, 4-13
P
Pause key, 1-2 PAUSE TIME setting, 8-4 Pauses, dialing with, 4-13
Page 97
PREPARE NEW* CART setting, 7-9 Problems
receiving, 7-7 sending, 7-5 telephone, 7-11
R
RECEIVE MODE settings, 8-3 Receive Mode settings, 5-1 RECEIVED IN MEMORY message, 7-3 Receiving
automatically, 5-2 canceling, 5-10 in memory when a problem occurs, 5-9 manually, 5-7 problems, 7-7 when an answering machine is connected, 5-4
while performing other tasks, 5-8 REDIAL INTERVAL setting, 8-4 REDIAL TIMES setting, 8-4 Redialing
automatically, 4-9
manually, 4-9 Registering
coded speed dialing, 3-4
fax/telephone number/name, 2-5
group dialing, 3-6
one-touch speed dialing, 3-2
sender information, 2-3 REMOTE RX ID setting, 8-5 REMOTE RX setting, 8-5 REPORT SETTINGS settings, 8-4 RESOLUTION setting, 8-6 RING COUNT setting, 8-5 ROTARY PULSE setting, 8-3 RX (Reception) REPORT
description, 6-1, 8-4
setting, 6-7 RX REDUCTION setting, 8-5 RX REPORT setting, 8-4 RX SETTINGS settings, 8-5 RX START SPEED setting, 8-3 RX TO MEMORY setting, 8-6
S
SCAN DENSITY setting, 8-6 Sender information
description, 2-3 registering, 2-5
Sending
manual, 4-2 memory, 4-1 methods, 4-1 problems, 7-5
sequential broadcasting, 4-11 Set key, 1-3 Specifications, 9-1 SPEED DIAL LIST setting, 8-7 Speed dialing
coded, 3-1, 3-4
description, 3-1
group, 3-1, 3-6
lists, 3-8
methods, 3-1
one-touch, 3-1, 3-2 Standby display, 1-4 Status Monitor key, 1-3 Stop/Reset key, 1-3 Support, customer, 1-1 Symbols, entering, 2-1 SYSTEM SETTINGS settings, 8-6
T
TEL LINE SETTINGS setting, 8-3 TEL LINE TYPE setting, 8-3 TEL NUMBER MARK setting, 8-3 Te lephone line type setting, 2-6 Te lephone problems, 7-11 TIME OUT setting, 8-4 Time, entering, 2-3 TOUCH TONE setting, 8-3 Tr oubleshooting, 7-1 TTI POSITION setting, 8-3 TX (Transmission) REPORT
description, 6-1, 8-4
setting, 6-5
Appendix
9
Index
9-5
Page 98
TX REPORT setting, 8-4 TX SETTINGS settings, 8-4 TX START SPEED setting, 8-3 TX TERMINAL ID setting, 8-3
U
UNIT NAME setting, 8-3 UNIT TEL NUMBER setting, 8-3 USER DATA LIST
description, 6-2
printing, 6-9 USER DATA LIST setting, 8-7 USER SETTINGS settings, 8-3
Appendix
9
9-6
Index
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