Canon MF6550, MF6580PL, MF6560, MF6580CX, MF6560PL MAINTENANCE GUIDE

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Introduction
Troubleshooting
Appendix
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Scanner Driver Guide
MF6500 Series
Table of Contents
Index
Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
How to Use This Guide
Introduction
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Troubleshooting
Appendix
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Manuals for the Machine

Machine Set-Up
Software Installation
Basic Features
Maintenance
Machine Settings
Specifications
Advanced Features
Network and Remote User Interface
System Monitor
Reports and Lists
Scanning Features
Starter Guide
Basic Guide
Advanced Guide
Scanner Driver Guide
(This Document)
Table of Contents
Index
To view the manuals in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/ Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems Incorporated website.
Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
The machine illustration on the cover may differ slightly from your machine.
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Legal Notices

Trademarks
Canon and the Canon logo are trademarks of Canon Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners.
Copyright
Copyright © 2006 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
Disclaimer
The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
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Table of Contents

Manuals for the Machine ................................................................................i
Legal Notices................................................................................................. ii
How to Use This Guide................................................................................ vii
Using the Top Page ............................................................................. vii
Using the Chapter Topic List ............................................................... viii
1 Introduction .................................................................................................................... 1-1
Where to Find Help.................................................................................... 1-2
System Requirements ............................................................................... 1-3
Checking Installation ................................................................................. 1-4
Table of Contents
Index
iii
Introduction
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Troubleshooting
Appendix
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2 Scanning a Document ................................................................................................... 2-1
Scanning with [Start] on the Machine ........................................................ 2-4
Setting the Scanning Function for [Start]................................................... 2-5
Setting Up [Start] to Operate in a Different Way from [Save].............. 2-5
Setting Up [Start] in the [Settings] Dialog Box..................................... 2-6
Setting Up [Start] in the [Scanners and Cameras] Folder ................... 2-6
Scanning with the MF Toolbox .................................................................. 2-8
MF Toolbox Settings................................................................................ 2-10
Scanner Settings............................................................................... 2-10
Save Scanned Image to.................................................................... 2-12
External Program (Mail Program)...................................................... 2-14
Confirmation of the Scanned Image and Exif Settings (Confirm the
Scanned Image)................................................................................ 2-14
Table of Contents
Index
Scanning an Image from an Application.................................................. 2-16
Creating One PDF File from Two or More Pages.................................... 2-17
Scanning a Large Document ................................................................... 2-19
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Setting Preferences and Scanning with ScanGear MF ........................... 2-21
Switching between Simple Mode and Advanced Mode .................... 2-21
Using Simple Mode ........................................................................... 2-21
Using Advanced Mode ...................................................................... 2-24
Specifying the Parameters of a Scan................................................ 2-25
Advanced Mode Settings .................................................................. 2-27
Determining Resolution..................................................................... 2-42
Scanning with the WIA Driver (Windows XP Only).................................. 2-43
Scanning from the [Scanner and Camera Wizard] Dialog Box ......... 2-43
Scanning from an Application ........................................................... 2-46
3 Troubleshooting............................................................................................................. 3-1
Scanning Problems ................................................................................... 3-2
Installing and Uninstalling Problems.......................................................... 3-7
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4 Appendix......................................................................................................................... 4-1
Scanner Specifications .............................................................................. 4-2
Glossary .................................................................................................... 4-3
Index.......................................................................................................... 4-9
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How to Use This Guide

Using the Top Page

Introduction
Scanning a Document
Troubleshooting
Appendix
1 2
Scanner Driver Guide
MF6500 Series
3 4
Returns to the last page opened. Displays the previous or next page. Returns to the top page.
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Table of Contents
Index
Table of Contents
Index
Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
How to Use This Guide
Displays the “How to Use This Guide” page.
Quick links to the list of things you can do, topics for each chapter, table of contents, and the index.
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Using the Chapter Topic List

Introduction
Scanning a Document
Troubleshooting
Appendix
1
1 Introduction
2 3 4
Where to Find Help............................................................
System Requirements............................................................................. 1-3
Checking Installation............................................................................... 1-4
Returns to the last page opened. Displays the previous or next page. Returns to the top page.
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...................... 1-2
Table of contents for the chapter.
Table of Contents
Index
Table of Contents
Index
1-1
Quick links to the list of things you can do, topics for each chapter, table of contents, and the index.
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The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine.
WARNING
Indicates a warning that may lead to death or serious injury if not observed.
CAUTION
Explains how to avoid actions that could injure you or damage your machine.
Appendix
4
NOTE
Explains operating restrictions and how to avoid minor difficulties.
In addition, this guide uses a distinctive notation to identify buttons:
– Menu items you select and the buttons you press on the screen appear in square brackets: [Preferences].
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1 Introduction

Where to Find Help.................................................................................. 1-2
System Requirements............................................................................. 1-3
Checking Installation............................................................................... 1-4
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1-1
Introduction
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Troubleshooting
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Where to Find Help

When you encounter a problem during installation of the driver software or while operating your machine, consult the following:
In This Manual
See Chapter 3, “Troubleshooting.”
In the Basic Guide
See Chapter 12, “Troubleshooting.”
In the Advanced Guide
See Chapter 7, “Troubleshooting.”
Readme.txt File
Table of Contents
Index
The hints, limitations, and restrictions you need to be aware of when using the ScanGear MF and MF Toolbox are included in the Readme.txt file provided with these programs.
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System Requirements

General
– IBM or IBM-compatible PC
– PC equipped with a USB port and the USB class driver
installed
Microsoft Windows 98, 98SE
CPU: Intel Pentium Memory: 128 MB or more
Microsoft Windows Me
CPU: Intel Pentium Memory: 128 MB or more
Microsoft Windows 2000 Professional
CPU: Intel Pentium Intel Pentium Memory: 128 MB or more
Microsoft Windows XP (32-bit version)
CPU: Intel Pentium Intel Pentium Memory: 128 MB or more
®
processor or higher
®
150 MHz or higher
®
®
®
130 MHz or higher (USB 1.1),
II or higher (USB 2.0)
®
233 MHz or higher (USB 1.1),
II or higher (USB 2.0)
NOTE
The USB 2.0 Hi Speed connection requires a PC equipped with a CPU faster than 300 MHz and more than 128 MB of RAM and with Windows XP SP1 installed, or with a CPU faster than 133 MHz and more than 128 MB of RAM and with Windows 2000 SP4 installed. If your PC meets all of these requirements and is preinstalled with USB 2.0 Host Controller, the USB 2.0 connection will be guaranteed.
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Checking Installation

Check if the driver is installed successfully.
1. Open the [Scanners and Cameras] folder
(Windows 98/2000: the [Scanners and Cameras Properties] dialog box).
Click [start] on the Windows task bar select [Control Panel] [Scanners and Cameras] (Windows 98/Me/2000: [Start] [Settings] [Control Panel] double-click [Scanners and Cameras]). Make sure the corresponding scanner driver icon is displayed.
2. If the [Canon MF Toolbox 4.9] icon is
displayed on the Windows desktop, installation of the MF Toolbox 4.9 has been successful.
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Introduction
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2 Scanning a Document

Scanning with [Start] on the Machine ................................................... 2-4
Setting the Scanning Function for [Start] ............................................. 2-5
Setting Up [Start] to Operate in a Different Way from
[Save]...................................................................... 2-5
Setting Up [Start] in the [Settings] Dialog Box........ 2-6
Setting Up [Start] in the [Scanners and Cameras]
Folder ..................................................................... 2-6
Scanning with the MF Toolbox ............................................................... 2-8
MF Toolbox Settings.............................................................................. 2-10
Scanner Settings .................................................. 2-10
Table of Contents
Index
Save Scanned Image to ....................................... 2-12
2-1
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External Program (Mail Program)......................... 2-14
Confirmation of the Scanned Image and Exif Settings
(Confirm the Scanned Image) .............................. 2-14
Scanning an Image from an Application ............................................. 2-16
Creating One PDF File from Two or More Pages ................................ 2-17
Scanning a Large Document ................................................................ 2-19
Setting Preferences and Scanning with ScanGear MF ...................... 2-21
Switching between Simple Mode and Advanced
Mode ................................................................. 2-21
Using Simple Mode .............................................. 2-21
Using Advanced Mode ......................................... 2-24
Specifying the Parameters of a Scan ................... 2-25
Table of Contents
Index
Advanced Mode Settings...................................... 2-27
Determining Resolution ........................................ 2-42
2-2
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Scanning with the WIA Driver (Windows XP Only)............................. 2-43
Scanning from the [Scanner and Camera Wizard]
Dialog Box ............................................................ 2-43
Scanning from an Application............................... 2-46
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Scanning with [Start] on the Machine

You can scan documents and transmit the scanned data to your computer using the operation panel of the machine.
NOTE
Your machine must be connected via USB and the USB scanner driver must be loaded to scan. This machine does not support network scanning.
1. Set documents.
2. Press [SCAN] on the machine.
3. Press [Start] on the machine.
If you are asked to select a program to launch, select “MF Toolbox Ver4.9.” The scanned document will be processed according to your settings.
When scanning is completed, a folder with the scanning date will be created in the [My Pictures] folder in the [My Documents] folder, and your document will be saved in this folder.
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Setting the Scanning Function for [Start]

When you scan for the first time using [Start] on the machine, scanning will occur in the same way as when you click [Save] in the MF Toolbox. You can change the scanning function set for [Start] on the machine.
Setting Up [Start] to Operate in a
Different Way from [Save]
1. On the Windows desktop, double-click the
[Canon MF Toolbox 4.9] icon to open the MF Toolbox.
You can also open the MF Toolbox by clicking [start] on the Windows task bar [(All) Programs] [Canon] [MF Toolbox
4.9] [Toolbox 4.9].
2. Drag the mark over the button you want to
select.
The mark will be displayed above the button you select.
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Setting Up [Start] in the [Settings]
Dialog Box
In the MF Toolbox, click [Settings] to open the [Settings] dialog box. From the drop-down list, select the scanning function you want to link [Start] to, then click [OK].
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3. Select [Properties] from the [File] menu.
(Windows 98/2000: Click [Properties].)
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Setting Up [Start] in the [Scanners and
Cameras] Folder
1. Open the [Scanners and Cameras] folder
(Windows 98/2000: the [Scanners and Cameras Properties] dialog box).
Click [start] on the Windows task bar select [Control Panel] [Scanners and Cameras] (Windows 98/Me/2000: [Start] [Settings] [Control Panel] double-click [Scanners and Cameras]).
2. Click the corresponding scanner driver icon.
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4. Specify an action for [Start].
On Windows XP: Select the [Events] tab select the option corresponding to your machine from [Select an event] select the operation for [Start] in [Actions] click [OK].
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On Windows 98/Me/2000: Select the [Events] tab select the option corresponding to your machine from [Scanner events] select the operation for [Start] in [Send to this application] click [OK].
NOTE
If the settings you specified in the scanner property dialog box do not work immediately, disconnect and reconnect the USB cable, or restart your computer.
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Scanning with the MF Toolbox

You can scan a document using the buttons on the MF Toolbox.
1. Set documents.
2. On the Windows desktop, double-click the
[Canon MF Toolbox 4.9] icon to open the MF Toolbox.
You can also open the MF Toolbox by clicking [start] on the Windows task bar [(All) Programs] [Canon] [MF Toolbox
4.9] [Toolbox 4.9].
3. Click one of the scanning buttons.
[Mail]: The document will be scanned and attached to an e-mail message in your e-mail application.
[OCR]: The text will be scanned and read by the OCR software.
[Save]: The document will be scanned and saved.
[PDF]: The text will be scanned and saved as a PDF file.
[Scan-1], [Scan-2]: The text will be scanned and appear in the registered application. You can change the button name by directly entering a new name (up to 8 characters long) over the button name.
A dialog box appears for each of the buttons.
Example: [Mail] dialog box
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4. Specify the required settings.
For details, see “MF Toolbox Settings,” on p. 2-10.
If you want to keep the same settings for future scans, click [Apply] before clicking [Start].
5. Click [Start].
If you select [Display the Scanner Driver] in step 4, the [ScanGear MF] dialog box will appear.
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7. Click [Scan].
When scanning is completed, a folder with the scanning date will be created in the [My Pictures] folder in the [My Documents] folder, and your document will be saved in this folder.
If you have applications registered to the [Mail], [OCR], [PDF], [Scan-1], or [Scan-2] buttons, the scanned image will be displayed in the application or attached to an e-mail message after scanning. For details, see “External Program (Mail Program),” on p. 2-14.
For some models, the CD-ROM provided with the machine contains the following applications which can be used with the MF Toolbox. They will be registered in the MF Toolbox buttons at the time of installation.
[OCR]: OmniPage SE
[PDF]: Presto! PageManager
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6. Specify the required settings.
For details, see “Setting Preferences and Scanning with ScanGear MF,” on p. 2-21.
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MF Toolbox Settings

Scanner Settings

You can specify the scanning mode, resolution, document size, and file size of the scanned image.
[Select Source] Selects where the document is placed
([Platen Glass], [ADF], or [Auto Mode]).
NOTE
When [Auto Mode] is selected, the document in the ADF is automatically scanned. If there is no document in the ADF, the document on the platen glass will be scanned.
[Input Method] Specifies if the document to be scanned is
1-sided or 2-sided. You cannot select this item when [Platen Glass] is selected in [Select Source].
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Example: [Mail] dialog box
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