F AX-L350H12-1573230VEC
F AX-L350H12-1574230VUK
F AX-L350H12-1575230VGER
F AX-L350H12-1577230VFRN
F AX-L350H12-1578230VAU S
F AX-L350H12-1579230VAE
HANDSET APPARATUS
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance,
and repair of products. This manual covers all localities where the products are sold. For this reason, there may
be information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in
products. When changes occur in applicable products or in the content of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or
short period, Canon will issue a new editions of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the individual
companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.
personal computer, final pages were printed on Canon SUPER
LASER SHOT B406 PS.
All graphics were produced with Macromedia FreeHand
®
.
All documents and all page layouts were created with Adobe PageMaker
®
.
I. MEANING OF MARKS
The marks used in this manual have the following meanings.
MarkMeaning
States a precaution to be taken to prevent danger to personnel, damage to the product, or
damage to electronic components by discharge of static electricity. for example.
States a precaution to be taken to prevent damage to electronic components by
electrostatic discharge.
Informs you of fire-related cautions.
NOTE
REFERENCE
Informs you that the plug must be removed from the power outlet before starting an
operation.
Gives useful information to understand descriptions.
Indicates sections to be read to obtain more detailed information.
I
II. ABOUT THIS MANUAL
This manual is divided into five parts, and contains information required for servicing the product.
Each of the above parts is further divided into the following four chapters:
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very important, so
please read it.
Chapter 2: Technical Reference
This part explains the technical theory of the product.
Chapter 3: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and service operations
and service switches.
Chapter 4: Appendix
This part explains the informations of the optional products and user data flow.
REFERENCE
• For more details of user operations and user reports, see the separate volume of
GUIDE
• Procedure for assembly/disassembly and greasing points are not given in this manual. See
the illustrations in the separate volume of
• Detailed description of each SSSW/parameter is not given in this manual except the new
SSSWs/parameters added to this model.
See
• See the
error codes not shown in this manual.
• Detailed description of connector Locations and Signal Descriptions in not given in this
manual.
See the
.
PARTS CATALOG
G3 Facsimile Service Data Handbook (supplied separately)
G3 Facsimile Error Code List (Rev.1, supplied separately)
Circuit Diagram
for details them.
.
for details them.
for details of the
USER'S
II
III. REVISION HISTORY
REVISIONCONTENT
0Original
III
IV. TABLE OF CONTENTS
Page
1 - 11. FEATURES
1 - 11.1 Overview
1 - 22. SPECIFICATIONS
1 - 22.1 General Specification
1 - 22.2 Communication Specification
1 - 32.3 Scanner Specification
1 - 52.4 Printer Specification
1 - 72.5 Copy Specifications
1 - 72.6 Interface Specifications
1 - 82.7 Function
1 -103. OVERVIEW
1 -103.1 External View
1 -123.2 Operation Panel
1 -153.3 Option
1 -153.4 Consumable
1 -164. DIMENSIONS
1 -185. SAFETY & PRECAUTIONS
1 -185.1 Personnel Hazards
1 -205.1.1 Electrical shock
1 -205.1.2 High-temperature parts
1 -205.1.3 Fire hazards
1 -215.1.4 Moving parts
1 -215.1.5 LASER beams
1 -225.2 General Cautions
1 -225.2.1 Unit cautions
1 -295.2.2 Toner cartridge cautions
1 -315.3 Servicing Cautions
1 -315.3.1 Damage from static charge
1 -315.3.2 Scanner section
1 -325.3.3 Printer section
1 -335.3.4 Paper feed section
1 -345.3.5 Paper load section
1 -345.3.6 Control boards
1 -355.3.7 Replacing ROM
1 -365.4 Data-related precautions
1 -365.4.1 Data in the image storage memory (DRAM)
1 -385.4.2 Data in the control processing memory (SRAM)
1 -395.4.3 SCNT board replacement precautions
1 -405.4.4 Data initialization through service operation
1 -415.5 Protective Mechanism
1 -415.5.1 Data battery backup function
1 -415.5.2 Overcurrent protection
1 -415.5.3 Lightning protection
Chapter 1: General Description
IV
1 -415.5.4 Power leakage protection
1 -426. QUALIFICATION REQUIRED FOR INSTALLATION WORK
Chapter 2: Technical Reference
2 - 11. DRIVE/ELECTRICAL SYSTEM LAYOUT
2 - 42. SCANNER MECHANISM
2 - 83. PAPER SUPPLY SECTION
2 -124. PRINTER SECTION
2 -134.1 LASER/Scanner Section
2 -134.2 Toner Cartridge
2 -134.3 Toner Transfer Section
2 -134.4 Fixing Section
2 -144.5 Paper Feed/Eject Section
2 -175. ELECTRIC CIRCUIT
2 -175.1 Component Block Diagram
2 -185.2 Circuit Board Components
2 -205.3 Flow of Image Signals
2 -226. COMMUNICATION SYSTEM OPERATIONS
2 -226.1 FAX/TEL Switching
2 -226.1.1 Settings
2 -226.1.2 Parameters
2 -236.2 Answering Machine Connection
2 -236.2.1 Settings
2 -236.2.2 Parameters
2 -236.3 Manual/Auto Reception Switching
2 -236.3.1 Settings
2 -236.3.2 Parameters
2 -247. NEW FUNCTION
2 -247.1 High-speed Transmission
2 -247.1.1 V.8/V.34 protocol
2 -387.2 JBIG Image Compression Encoding Method
2 -387.2.1 Outline of the JBIG image compression encoding method
2 -397.2.2 Single progression sequential bi-level image compression method
2 -407.2.3 Encoding method
2 -477.2.4 Construction of image data with JBIG image compression encoding
2 -487.2.5 Explanation of bi-level image header section (BIH)
2 -497.2.6 Explanation and parameters for each symbol used in BIH
2 -507.2.7 Explanation of bi-level image data (BID) section
2 -507.2.8 Explanation and parameters for each symbol used in BID
3 - 31.6 General Tools
3 - 31.7 Special Tools
3 - 42. HOW TO CLEAN PARTS
3 - 42.1 Main Unit Outer Covers
3 - 42.2 Separation Roller
3 - 42.3 Separation Guide
3 - 42.4 White Sheet
3 - 42.5 Scanning Glass (Contact Sensor)
3 - 42.6 Paper Feed Guide
3 - 62.7 Paper Pickup Roller
3 - 62.8 Transfer Charging Roller
3 - 62.9 Static Charge Eliminator
3 - 62.10High Voltage Terminal
3 - 62.11Fixing Entrance Guide
3 - 62.12Paper Face-up Eject Roller
3 - 62.13Flapper
3 - 62.14Document Feed Roller, Document Eject Roller
3 - 62.15Pressure Roller
3 - 62.16Fixing Ass’y
3 - 62.17Separation Pad
3 - 83. REPLACING PARTS & ADJUSTMENT
3 - 83.1 Replacing Parts
3 - 83.2 Adjustment
3 - 94. TROUBLESHOOTING
3 - 94.1 Troubleshooting Index
3 -104.2 Errors Shown on the Display
3 -104.2.1 User error message
3 -124.2.2 Error codes
3 -184.3 Errors not Shown on the Display
3 -184.3.1 General errors
3 -194.3.2 Printing problems
3 -254.3.3 Scanning problems
3 -275. SERVICE SWITCHES
3 -275.1 Hardware Switches
3 -285.2 Service Data Settings
3 -285.2.1 Service data overview
3 -295.2.2 Service data registration/setting method
3 -305.2.3 Service data settings
3 -375.2.4 Explanation of service data
3 -385.2.5 New SSSWs/parameters added to this model
3 -536. TEST FUNCTIONS
3 -536.1 Service Test Functions
3 -536.1.1 Test mode overview
3 -546.1.2 Test mode flowchart
3 -556.1.3 D-RAM tests
3 -566.1.4 Print
3 -576.1.5 Modem and NCU tests
VI
3 -606.1.6 Faculty tests
3 -657. SERVICE REPORT
3 -657.1 Report Output Function
3 -657.1.1 User report output functions
3 -677.1.2 Service report output functions
3 -758. WIRING DIAGRAM
3 -758.1 Wiring Diagram
3 -768.2 Connector Locations and Signal Descriptions
Chapter 4: Appendix
4 - 11. INSTALLING THE FAX-L350
4 - 11.1 Setting Up
4 - 11.2 Checking Operations
4 - 22. OPTION
4 - 22.1 HANDSET KIT
4 - 83. USER DATA FLOW
4 - 83.1 User Data Flow (by Operation Panel)
4 -114. MAKER-CODE
VII
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VIII
Chapter 1
General
Description
FAX-L350 Chapter 1: General Description
1. FEATURES
1.1 Overview
This product is a G3 tranceiving facsimile based on the ITU-T recommendation. It can be used in telephone
networks.
High image quality
Ultra-high quality image processing. Gives faithful reproduction of documents.
Plain paper printing with LBP
The printer section uses an LBP which employs an on-demand fixing system, operating the fan and fixing
heater only when printing, and prints on plain paper.
Excellent print quality and speed
The FAX-L350 offers 600´600 dpi laser beam printing, providing you with high resolution text and graphics. The exceptional printing speed of 6 pages per minute allows you to work more effectively.
Toner detection function
This unit uses a magnetic (permeability) sensor to detect remaining toner.
Automatic dialing
There are 32 one-touch dial locations, and 100 coded-speed dial locations. Registered numbers can be
retrieved using the telephone directory feature.
Improved speed
This fax unit is equipped with the ITU-T standard V.34 mode which enables transmission speeds up to
33.600 bps ,more than double the rate of older G3 fax models.
Improved data compression
JBIG, a new data compression method, compresses data to approximately one-fifth the block size attained
with MMR data compression. The smaller block size requires less transmission time, and this means saving
you time and money.´
Memory reception
No need to worry about toner or recording paper running out in the middle of a reception. Received documents are stored in memory until they can be output later.
Delayed transmission
Documents can be sent automatically, at a preset time. This means that documents can be sent late at night,
thus reducing transmission costs.
1-1
FAX-L350 Chapter 1: General Description
2. SPECIFICATIONS
2.1 General Specification
TypeDesktop
Body colourArt gray
Power source180 ~ 264V AC, 45 ~ 65 Hz,
Power consumptionstandby less than 7.5W / less than 495W (when operating)
Usage environment50.0°F ~ 90.5°F (10°C ~ 32.5°C), 20%~85% RH
Horizontal±3° or less
Operating noiseMeasured in accordance with ISO standards
Standby: 30 dB(A) or less
Operating: 48 dB(A) or less
Dimensions (W ✕ D ✕ H)14.96" ´ 19.02" ´ 11.95" (380 mm ´ 483 ´ 303.5 mm)
T.30 Standardapprox. 12 sec.approx. 4 sec.approx. 3.5 sec.
V.34 JBIGapprox. 9 sec.approx. 1 sec.approx. 1 sec.
*1 Time from when other facsimile is connected to the line until image transmission begins.
*2 Post-message (between pages): Time from after one document has been sent until
transmission of the next document starts if several pages are transmitted.
*3 Post-message (after last pages): Time from after image transmission is completed until
Products nameCanon FX3 Cartridge
Product codeH11-6381-001
Valid periodDisplayed on carton (2.5 years from date of manufacture)
Storage conditionsTemperaturefrom 32.0°F to 95.0°F (0°C to 35°C)
• When one copy is specified at a magnification ratio of 100%, the direct copy mode is
entered. When two or more copies are specified, the memory copy mode is entered.
• When the magnification ratio is 90%, 80% or 70%, the memory copy mode is entered.
NOTE
• When long originals are scanned in the direct copy mode, only the area that can be printed
on a single page is copied, and copies are not made over multiple pages.
2.6 Interface Specifications
The parallel interface sends 8 bits (one byte) of data at one time and is transistor-transistor-logic (TTL)
compatible.
Interface type
IEEE P1284/Bi-directional parallel
Data transmission
8-bit parallel interface (IBM PC or compatible)
Synchronizing signal
STROBE signal from the computer
Handshake
BUSY/ACKNLG
Interface connectors
Printer sideAmphenol 57-40360 or equivalent
Cable sideAmphenol 57-30360 or equivalent
Recommended interface cable
TypeTwisted-pair shielded cable
MaterialAWG No.28 or larger
LengthUp to 6.56 feet (2.0 m)
Signal voltage levels
Low level0.0 V to +0.4 V
High level+2.4 V to +5.0 V
1-7
FAX-L350 Chapter 1: General Description
2.7 Function
Dialling
Manual diallingNumeric button
Auto dialingMax. 120 digits (Ave. 39 digits)
One-touch:32
Coded speed:100
Group dialMax. 131 locations
RedialNumeric button redial function (Max. 120 digits)
The document is accumulated into the memory ahead of
time, then transmitted when there is a polling request
from the other party.
Receives from a fax in automatic transmission mode
1-8
FAX-L350 Chapter 1: General Description
Others
Dual access
File No. of reservationMax. 20 files
Closed networkNone
Direct mail prevention
T elephone numbers comparedTelephone numbers registered under one-touch and coded
speed dial, and aTSI signal
Number of digitsLower 6 digits (number of digits can be changed with
service data #3)
Memory boxNone
Memory backup
Backup contentsDial registration data, User data, Service data, Time
Backup IC218160 bit SRAM for control (with built-in CPU)
Backup deviceLithium battery 3 V DC/ 220 mAh
Battery lifeApprox. 5 years
management report
Backup IC2.5 M byte DRAM
Backup deviceRechargeable capacitor 2.5 V/4F
Battery life40 cycles with 100 % discharge
(Temperature 77°F (25°C)
Activity managementYes
a) User report
Activity report (Every 20 transactions: always transmission and reception together)
Activity report (sending/receiving)
One-touch speed dialing list
Coded speed dialing list
Group dialing list
User’s data list
Error report
Memory clear list
Multi activity report
Document memory list
b) Service report
System data list
System dump list
Error list
Transmitting terminal identificationYes
Time
Management dataYear/month/date/day/hour/minute (24 hourdisplay)
Precision±60 sec per month
Display2 row ´ 20 digits
Completion stampNone
Program keyNone
Demo print functionNone
HELP functionNone
1-9
FAX-L350 Chapter 1: General Description
3. OVERVIEW
3.1 External View
Front View
SUPPORT TRA YS
AUT OMATIC
DOCUMENT
FEEDER (ADF)
DOCUMENT
GUIDES
OPERATION
PANEL
PAPER DELIVERY
SELECTOR
PAPER REST
MULTI-PURPOSE
TRAY
PAPER GUIDE
RELEASE LATCH
FACE-DOWN
DELIVERY SLOT
FRONT COVER
FACE-UP DELIVERY SLOT
PAPER CASSETTE
EXTENSION TRA Y
Figure 1-3 External View (1)
1-10
Inside View
FX-3 TONER CARTRIDGE
COMP ARTMENT
TRANSFER CHARGING
ROLLER
PAPER RELEASE
LEVER
FAX-L350 Chapter 1: General Description
FIXING ASSEMBL Y
FRONT COVER
Rear View
REAR COVER
POWER
CONNECTOR
BI-DIRECTIONAL
PARALLEL PORT
TELEPHONE LINE JACK
EXTENSION PHONE JACK
HANDSET JACK
Figure 1-4 External View (2)
1-11
FAX-L350 Chapter 1: General Description
3.2 Operation Panel
The Operation Panel
LCD display
Document feed lever
R button
Coded Speed Dial/
Directory button
In Use/Memory lamp
Alarm lamp
One-Touch
Speed Dial buttons
123
456
789
0
Numeric buttons
Redial/Pause button
(Hook) button
Coded Dial/Directory button
Press this button to dial a fax/telephone number that you have
registered for coded speed dialing, or to look up the other party’s
name and retrieve the number for dialing.
R button
Press this button to dial an outside line access number when the
unit is connected through a switchboard (PBX).
Document feed lever
Set this lever to the left ( ) for automatic document feed, or to the
right ( ) for manual document feed.
LCD display
The LCD display shows messages and prompts during operation,
and displays selections, text, numbers and names when registering
information.
DEFABC
MNOJKLGHI
WXYZTUVPQRS
Receive Mode button
R
Coded Dial
Directory
/
Redial/PauseSet
FAX-L350
Receive Mode Resolution
(Start/Copy) button
In Use / Memory
Alarm
Set button
(Stop) button
Resolution button
01020304
05060708
09101112
13141516
17181920
21222324
One-Touch Speed
Dial panel
Figure 1-5 Operation Panel (1)
1-12
FAX-L350 Chapter 1: General Description
In Use/Memory lamp
Lights when the telephone line in being used or a document has been
received in memory
Alarm lamp
This lamp flashes when an error occurs, or when the
FAX-L350 is out of paper or toner.
One-Touch Speed Dial buttons
Use these buttons for One-Touch Speed dialing.
Numeric buttons
Use these buttons to enter numbers and names when registering
information, and to dial fax/telephone numbers that are not
registered for automatic dialing.
Redial/Pause button
Press this button to redial the last number that was dialed using the
numeric buttons, orto enter pauses between digits when dialing or
registering fax numbers.
(Hook) button
Press to dial with the numeric buttons when using manual sending.
Receve Mode button
Use this button to select the receive mode for reciving faxes.
(Start/Copy) button
Press this button to begin faxing, or copying.
Resolution button
Press this button to select the resolution the FAX-L350 will
use for the document you want to fax, or copy.
(Stop) button
Press this button to cancel sending, receiving, or any other operation.
Set button
Press this button to select a menu item when registering information.
One-Touch Speed Dial panel
Open this panel to access the registration buttons.
Figure 1-6 Operation Panel (2)
1-13
FAX-L350 Chapter 1: General Description
Special Function Buttons (One-Touch Speed Dial panel
open)
25262728
29303132
Registration
Data Registration button
❏
Use this button to register user's data, speed dialing, and other
important settings for sending and receiving.
Delayed Transmission button
❏
Press this button to register a time for delayed sending.
Polling button
❏
Use this button to set a document for polling sending, and to poll the
other fax to receive a document.
Memory Reference button
❏
Use this button to delete or esend documents stored in memory, or to
print a list of documents in memory
Report button
❏
Use this button to print activity reports.
D.T. button
❏
Press this button to cofirm the dial tone when dialing a number.
(Not used in the UK, Hong Kong, Australia, New Zealand, Singapore,
or Malaysia.)
Tone/+ button
❏
Press this button to use tone dialing temporarily when your unit
is set for pulse dialing. Press also to enter a + sign when registering
your fax/telephone number.
Data
Delayed
Polling
Transmission
Repor
Tone/Space
Clear
Memory
Reference
D.T.
M
Space button
❏
Use this button to enter a space between letters and numbers when
you are registering information.
Clear button
❏
Use this button to clear an entire entry during information
registration.
Search buttons
❏
Use these buttons to scroll the display so you can see other options
and selections in the menus during data registration.
Cursor buttons
❏
Use these buttons to move the cursor left or right during data
registration.
M button (UK only)
❏
In the U.K., if you wish to use the UK Call, Global Call, and Day Call
Services of Cable and Wireless Communication Ltd., use this button.
Figure 1-7 Operation Panel (3)
1-14
3.3 Option
Handset Kit
3.4 Consumable
Toner cartridge
FX3 cartridge is used.
FAX-L350 Chapter 1: General Description
1-15
FAX-L350 Chapter 1: General Description
4. DIMENSIONS
TOP
SIDE VIEW
30”
(764 mm)
19”
(483 mm)
14.9”
(380 mm)
BOTT OM VIEW
17.6”
(448 mm)
11.95”
(303.5 mm)
14.2”
(361 mm)
30”
(764 mm)
19”
(483 mm)
14.9”
(380 mm)
Figure 1-8 Dimensions
1-16
FAX-L350 Chapter 1: General Description
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