• If you have purchased the FAXL295 model, be sure to read
Appendix B before reading the rest of this guide.
This equipment conforms with the essential requirements of EC
Directive 1999/5/EC.
We declare that this product conforms with the EMC requirements
of EC Directive 1999/5/EC at nominal mains input 230V, 50Hz
although the rated input of the product is 200240V, 50/60Hz.
If you move to another EU country and are experiencing trouble
please call the Canon Help Desk.
(For Europe Only)
Canon is a registered trademark, and UHQ is a trademark of Canon Inc.
All other product and brand names are registered trademarks, trademarks or service
marks of their respective owners.
As an ENERGY STAR® Partner, Canon has determined that
the FAXL295/L220 meets the ENERGY STAR
for energy efficiency.
iiPreface
®
guidelines
Super G3 is a phrase used to describe the new generation of
fax units that use ITUT V.34 standard 33.6 Kbps* modems.
Super G3 High Speed Fax units allow transmission time of
approximately three seconds* per page which results in
reduced telephone line charges.
* Approximately three seconds per page document transmission time based on Canon FAX
Standard Chart No. 1 (Standard Mode) at 33.6 Kbps modem speed. The Public Switched
Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or lower, depending
on telephone line conditions.
Laser Safety Information
Laser radiation could be hazardous to the human body. For this reason, laser radiation
emitted inside this unit is hermetically sealed within the protective housing and
external cover. No radiation can leak from the machine in the normal operation of the
product by the user.
This fax is classified as a Class 1 Laser Product under IEC 608251: 1993, EN
608251: 1994.
■ 200240 V model
The label shown below is attached to the laser scan unit on the fax.
This fax has been classified under IEC 608251: 1993, EN608251: 1994 and
conforms to the following classes:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
APPAREIL A RAYONNEMENT LASER DE CLASSE 1
APPARECCHIO LASER DI CLASSE 1
PRODUCTO LASER DE CLASE 1
APARELHO A LASER DE CLASSE 1
Performance of procedures other than those specified in this guide may result in
hazardous radiation exposure.
iiiPreface
Contents
Chapter 1: Introduction
Chapter 2: Setting Up
Chapter 3: Registering Information
Chapter 4: Document Handling
Type Conventions Used in This Guide.............................................................12
Customer Support .............................................................................................13
Important Safety Instructions............................................................................14
Unpacking the FAX ..........................................................................................22
Attaching the Handset to Your FAX...........................................................C3
Maintaining Your Handset..........................................................................C4
Index .......................................................................................................................................I1
viiiPreface
Chapter 1
Introduction
❏ Type Conventions Used in This Guide ......................................................12
❏ Customer Support ......................................................................................13
❏ Important Safety Instructions.....................................................................14
Introduction
11IntroductionChapter 1
Type Conventions Used in This Guide
Please read the list below of symbols, terms, and abbreviations used in this guide.
Cautions tell you how to avoid actions that could injure you or damage your FAX. In
order to use your unit safely, always observe these cautions.
Notes provide advice on using your FAX more effectively, describe operating restrictions,
and tell you how to avoid minor difficulties. Reading these is recommended to make the
most of your unit and its functions.
( p. nnn)A number preceded by an arrow and enclosed in parenthesis references
defaultA setting that remains in effect unless you change it.
document or faxThe original sheet(s) of paper you send or receive with your FAX.
menuA list of settings from which you select an item to set up or change. A
TX/RX NO.Transaction number. When you send or receive a document, your FAX
TXDenotes Sending.
RXDenotes Receiving.
Ex:Example of a message or setting displayed in the LCD.
ADFAutomatic Document Feeder. The device on your FAX that
LCDLiquid Crystal Display. The display on the operation panel that
ECMError Correction Mode. The ability of your FAX to reduce system and
G3Group 3. A system that uses encoding schemes to transmit image data
a page number (p.) or page numbers (pp.) that contain more
information on the topic of the previous sentence.
menu has a title which appears in the LCD.
automatically assigns the document a unique transaction number. A
transaction number is a fourdigit number that will help you keep track
of documents you send and receive.
automatically feeds a document into the unit for faxing and copying.
displays messages and settings.
line errors when sending to or receiving from a fax machine with ECM
capability.
while reducing the amount of data that needs to be transmitted, thus
reducing transmission time.
A committee created to set international standards for
telecommunications.
12IntroductionChapter 1
In addition, this guide uses distinctive typefaces to identify buttons and information
in the LCD:
•The buttons you press appear in this typeface: Stop.
•Information in the LCD appears in this typeface:
USER SETTINGS
.
Customer Support
Your FAX is designed with the latest technology to provide troublefree operation. If
you encounter a problem with the unit’s operation, try to solve it by using the
information in Chapter 13. If you cannot solve the problem or if you think your FAX
needs servicing, contact your local authorised Canon dealer or the Canon help line.
Introduction
13IntroductionChapter 1
Important Safety Instructions
Read these safety instructions thoroughly before using your FAX.
Except as specifically described in this guide, do not attempt to service the FAX
yourself. Never attempt to disassemble the unit: opening and removing its interior
covers will expose you to dangerous voltages and other risks. For all service, contact
your local authorised Canon dealer or the Canon help line.
■ Handling and Maintenance
•Follow all warnings and instructions marked on the FAX.
•Do not subject the FAX to strong physical shocks or vibrations.
•Always unplug the FAX before moving or cleaning it.
•To avoid paper jams, never unplug the power cord, open the front cover, or add
or remove paper in the multipurpose tray while printing.
•When transporting the FAX, be sure to remove the toner cartridge from the unit.
Place the toner cartridge in its original protective bag or wrap it in a thick cloth
to prevent exposure to light.
•Always lift the FAX as shown below. Never lift it by any of its attachments.
•Do not insert any objects into the slots or openings on the FAX since they may
touch dangerous voltage points or short out parts. This could result in fire or
electric shock.
•Do not allow small objects (such as pins, paper clips, or staples) to fall into the
FAX. If something does fall into it, unplug the unit immediately and contact your
local authorised Canon dealer or the Canon help line.
•To avoid spillage in or around the unit, do not eat or drink near it. If you spill
liquid or if any substance falls into it, unplug the unit immediately and contact
your local authorised Canon dealer or the Canon help line.
•Keep the FAX clean. Dust accumulation can prevent the unit from operating
properly.
14IntroductionChapter 1
•Unplug the FAX from the wall outlet and contact your local authorised Canon
dealer or the Canon help line in any of the following cases:
– When the power cord or plug is damaged or frayed.
– If liquid has spilled into the unit.
– If the unit has been exposed to rain or water.
– If the unit does not operate normally when you have followed the instructions
in this guide. Adjust only those controls that are covered by the instructions in
this guide. Improper adjustment of other controls may result in damage and
may require extensive work by a qualified technician to restore the product to
normal operation.
– If the unit has been dropped or the cabinet has been damaged.
– If the unit exhibits a distinct change in performance, indicating a need for
servicing.
■ Location
•Place the FAX on a flat, stable, vibrationfree surface that is strong enough to
support its weight (approx. 10 kg).
•Place the FAX in a cool, dry, clean, well ventilated place.
– Make sure the area is free from dust.
– Make sure the location is not affected by extreme temperature changes, and
always stays between 10°C and 32.5°C.
– Make sure the area’s relative humidity is always between 20% and 80%.
•Keep the FAX away from direct sunlight as this can damage it. If you have to
place it near a window, install heavy curtains or blinds.
•Do not use the FAX near water. Make sure that no wet or humid objects come
into contact with the unit.
•Do not use or store the FAX outdoors.
•Do not install the FAX near devices that contain magnets or generate magnetic
fields, such as speakers.
•If possible, place the FAX near an existing telephone line outlet for easy
connection of the telephone line cord, and to avoid the expense of installing a
new outlet.
•Place the FAX near a standard 200240 V AC (5060 Hz) power outlet.
•To ensure reliable operation of the FAX and to protect it from overheating
(which can cause it to operate abnormally and create a fire risk), do not block the
exhaust vent. Never block or cover any openings on the unit by placing it on a
bed, sofa, rug, or other similar surface. Do not place the unit in a cupboard or
builtin installation, or near a radiator or other heat source unless proper
ventilation is provided. Leave approximately 10 cm space around all sides of the
unit. For the dimensions of the FAX, see p. A2.
Introduction
15IntroductionChapter 1
•Do not stack boxes or furniture around the power outlet. Keep the area free so
you can reach the outlet quickly. If you notice anything unusual (smoke, strange
odours, noises) around the FAX, unplug the unit immediately. Contact your local
authorised Canon dealer or the Canon help line.
•Do not allow anything to rest on the power cord, and do not place the unit where
the cord will be walked on. Make sure the cord is not knotted or kinked.
■ Power Supply
•During electrical storms, disconnect the power cord from the power outlet.
(Please note that any documents stored in the FAX’s memory will be deleted
when you unplug the unit.)
•Whenever you unplug the FAX, wait at least five seconds before you plug it in
again.
•Do not plug the FAX into an uninterruptible power supply (UPS).
This product emits low level magnetic flux.
If you use a cardiac pacemaker and feel abnormalities, please move away from this
product and consult your doctor.
16IntroductionChapter 1
Chapter 2
Setting Up
❏ Unpacking the FAX ...................................................................................22
Special Function Buttons.................................................................... 211
❏ Installing the Toner Cartridge.................................................................... 212
❏ Loading Paper ............................................................................................ 215
❏ Testing the FAX......................................................................................... 216
Setting Up
21Setting UpChapter 2
Unpacking the FAX
Before unpacking your FAX, be sure to choose a suitable location for it (p. 15).
Carefully remove all items from the box. You should have someone help you hold the
box while you lift out the FAX and its protective packaging. Save the carton and
packaging in case you need to transport the FAX in the future.
Make sure you have the following items:
MAIN UNIT
PAPER REST
POWER CORD
TELEPHONE LINE CORD
DOCUMENTATION
PAPER LOADING WARNING LABEL
DESTINATION LABELS
FX-3 TONER
CARTRIDGE
MULTI-PURPOSE
TRAY COVER
SUPPORT TRAYS
DOCUMENT
SUPPORT
•The actual items may differ in shape and quantity from the one shown above.
•Please note that the items included with your FAX may vary depending on the country
of purchase.
22Setting UpChapter 2
If any items are damaged or missing, notify your local authorised Canon dealer or the
Canon help line immediately.
•Important! Save your sales receipt for proof of purchase in case your unit requires
warranty service.
•If you have purchased the optional handset, see Appendix C for the items included.
Removing Shipping Materials
Follow this procedure to remove the shipping materials. Keep them in case you need
to transport the unit in the future.
1
Remove all shipping
tapes from the FAX.
2
Use both hands to
gently open the
operation panel (it
only opens partially).
Then remove the
protective sheet from
the ADF.
Close the operation
panel by pressing it
down from the centre
until it locks into
place.
Setting Up
The actual shipping materials may differ in shape, quantity, and position from the ones
shown above.
23Setting UpChapter 2
Assembling the FAX
Follow this procedure to assemble your FAX:
1
Attach the paper
loading warning
label to the left of the
multi-purpose tray.
2
Insert the tabs on the
paper rest into the
slots on the unit.
3
Slide the multipurpose tray cover
over the paper rest.
5
4
Insert the ends of the
document support
into the slots on the
unit.
For details on attaching the optional handset to your FAX, see Appendix C.
24Setting UpChapter 2
Insert the tabs on one
of the support trays
into the corresponding
slots above the facedown delivery slot.
6
Insert the tabs on the
other support tray into
the corresponding
slots above the ADF.
Making Connections
Connecting the Telephone Line Cord and External
Devices
Your FAX has three jacks on the side for connection of the following:
•Telephone line cord
•Optional handset or telephone
•Additional telephone, answering machine, or data modem
If you only have one telephone line and plan to use your FAX for receiving both faxes
and voice calls, you will need to connect the optional handset, a telephone, or an
answering machine to your unit.
Be sure to connect any external device before using your FAX.
Follow this procedure to connect the telephone line cord and external device(s):
Setting Up
1
Connect the supplied
telephone line cord to
the jack, then the
other end to the
telephone line jack on
your wall.
2
Connect the optional
handset or telephone
cord to the jack.
3
Connect the additional
telephone, answering
machine, or data modem
cord to the jack.
25Setting UpChapter 2
•Canon cannot guarantee that all answering machines will be compatible with your
unit, due to varying specifications.
•If you have connected an external device to your FAX, be sure to set the correct
receive mode ( Chapter 8).
•To connect an additional telephone as well as an answering machine, connect the
additional telephone to the answering machine, and then the answering machine to
your FAX.
•If you connect a data modem to your FAX and you use it extensively, or others access
your PC frequently through the data modem, you may want a dedicated telephone line
for your data modem.
26Setting UpChapter 2
Connecting the Power Cord
Before connecting the power cord, see Power Supply, p. 16.
Follow this procedure to connect the power cord:
Connect the supplied power cord
to the power cord connect or. Then
connect the other end into a
properly grounded 200-240 V AC
three-prong outlet.*
The FAX has no power switch, so its power is on as long as it is plugged in. Once
connected, though, the unit still needs time to warm up before you can use it. Wait
until the LCD no longer displays
•The FAX is equipped with a threeprong, groundingtype plug provided with a third
(grounding) pin. This plug will only fit into a groundingtype outlet. This is a safety
feature. If you are unable to insert the plug into your outlet, contact an electrician to
replace the outlet. Do not defeat the safety purpose of the groundingtype plug by
breaking off the third prong or using a 3to2 adaptor.*
•Do not plug the FAX into the same circuit as an appliance such as an air conditioner,
electric typewriter, television, or copier. Such devices generate electrical noise that
can interfere with your FAX’s ability to send and receive faxes.
PLEASE WAIT
Setting Up
.
When you connect the power cord to an AC outlet for the first time, DISPLAY LANGUAGE will appear in the LCD display after PLEASE WAIT. In this case, set
the language for the LCD display and the country** (p. 28).
* The shape of the plug and outlet vary depending on the country of purchase.
** The country selection feature is available for certain countries only.
27Setting UpChapter 2
Setting the Language and Country*
When you connect the power cord to an AC outlet for the first time, you need to select
the language for the LCD display. For some countries, you also need to select the
country where you are using the FAX machine. The FAX machine automatically
switches the selectable settings and the default settings in the menus to suit the
selected country.
Follow this procedure to set the language and country.
After connecting the power cord, the display changes from
DISPLAY LANGUAGE.
PLEASE WAIT
PLEASE WAIT
DISPLAY LANGUAGE
to
1 Press OK.
2 Press ▼ or ▲ to select the preferred language
for the LCD display.
3 Press OK.
■ If
COUNTRY SELECT
DATA ENTRY OK
The FAX enters standby mode.
■ If
COUNTRY SELECT
does not appear after
in step 3:
appears after
step 3:
4 Press OK.
5 Press ▼ or ▲ to select the country where you
are using the FAX.
•If your country n ame does not appear, select
OTHERS
.
Ex:
ENGLISH
Ex:
ENGLISH
Ex:
DATA ENTRY OK
Ex:
15:00FaxOnly
DATA ENTRY OK
COUNTRY SELECT
Ex:
Ex:
SWITZERLAND
in
UK
* The country selection feature is available for certain countries only.
28Setting UpChapter 2
6
Press OK.
The FAX enters standby mode.
DATA ENTRY OK
PUT IN CARTRIDGE
Ex:
15:00FaxOnly
Once you have selected the language and country, these setting menus will not appear
next time you connect the power cord.
•To check the settings made by the country selection, you can print the
LIST
•You can change the language or country setting using the
(p. 142).
SYSTEM SETTINGS
( p. 1410).
USER’S DATA
menu
Setting Up
29Setting UpChapter 2
Main Components of the FAX
MULTI-PURPOSE TRAY COVER
SUPPORT TRAYS
PAPER REST
FACE-DOWN DELIVERY
SLOT
DOCUMENT GUIDES
ADF (AUTOMATIC
DOCUMENT FEEDER)
OPERATION PANEL
PAPER DELIVERY
SELECTOR
FX-3 TONER CARTRIDGE
COMPARTMENT
PAPER RELEASE
LEVER
PAPER GUIDES
MULTI-PURPOSE TRAY
LATCH
FRONT COVER
FACE-UP DELIVERY SLOT
DOCUMENT SUPPORT
TRANSFER CHARGING
ROLLER
(DO NOT TOUCH)
FIXING ASSEMBLY
FRONT COVER
210Setting UpChapter 2
Operation Panel
The language used for the Operation Panel varies depending on the country of
purchase. The following illustration shows the Operation Panel in English.
•Directory Button
(p.616)
•Resolution Button
(pp. 72, 102)
010203
050607
Data
Delayed
Registration
Transmission
09
1011
Polling Report Space
131415
• OneTouch Speed Dialling
Buttons
(pp. 62, 63, 615)
Special Function Buttons
•LCD
• C (Clear) Button
(p.34)
•, , , Buttons
(pp. 34, 37)
• OK Button
(p.36)
COK
04
08
Memory
Receive
Reference
Mode
12
Function
•Hook Button
(pp. 615, 76)
•Start/Copy Button
(pp. 102, 103)
•Stop Button
(pp. 37, 103)
•Coded Dial Button
(pp. 62, 67,614)
•Redial/Pause
P
Button (pp. 79, 92)
• R Button (p.39)
PR
1
45
GHIJKLMNO
7
PQRS
T
• Numeric Button
3
2
ABC
DEF
6
9
8
TUVWXYZ
#
0
(p.32)
Setting Up
• Data Registration
Button (p. 143)
• Delayed Transmission
Button (pp. 714,
716, 717)
• Polling Button
(pp. 910, 914)
•Report Button
(pp. 617, 113, 142)
Data
Delayed
Registration
Transmission
09
1011
PollingReportSpace
131415
Memory
Reference
•Memory Reference
Receive
Mode
• Receive Mode Button
12
• Space Button
Function
•Function Button
Button (pp. 94,
95, 96, 98)
(Chapter 8)
(pp. 33, 34)
(p.36)
211Setting UpChapter 2
Installing the Toner Cartridge
This section describes how to install the toner cartridge in the FAX for the very first
time. If you are replacing a used toner cartridge, see p. 126.
Before installing the toner cartridge, be sure to read the following:
•Use only FX3 toner cartridges in your FAX.
•Keep the toner cartridge away from computer screens, disk drives, and floppy
disks. The magnet inside the toner cartridge may harm these items.
•Do not store the toner cartridge in direct sunlight.
•Avoid locations subject to high temperature, high humidity, or rapid changes in
temperature. Store the toner cartridge between 0°C and 35°C.
•Do not expose the toner cartridge to direct sunlight or bright light for longer than
five minutes.
•Store the toner cartridge in its protective bag. Do not open the bag until you are
ready to install the toner cartridge in the unit.
•Save the toner cartridge’s protective bag in case you need to repack and transport
the toner cartridge at a later date.
•Do not store the toner cartridge in a salty atmosphere or where there are corrosive
gases such as from aerosol sprays.
•Do not remove the toner cartridge from the FAX unnecessarily.
•Do not open the drum protective shutter on the toner
cartridge. Print quality may deteriorate if the drum
surface is exposed to light or is damaged.
•Hold the toner cartridge as shown so that your hand is not
touching the drum protective shutter.
•Never touch the drum protective shutter. When holding
the toner cartridge, avoid touching the drum protective
shutter with your hands.
•Do not stand the toner cartridge on end, and do not turn it
upside down. If toner becomes caked in the toner
cartridge, it may prove impossible to free it even by
shaking the toner cartridge.
Do not place the toner cartridge in fire. Toner powder is flammable.
212Setting UpChapter 2
Follow this procedure to install the toner cartridge in the FAX:
1 Make sure the FAX is plugged in.
2 Lift the latch and open the front cover.
Do not open the front cover without
lifting the latch since this may
damage your unit.
3 Remove the new FX3 toner cartridge
from its protective bag.
•Save the protective bag in case you
need to repack the toner cartridge
at a later date.
4 Gently rock the toner cartridge from
side to side a few times to distribute the
toner evenly inside it.
•Poor print quality may result if the
toner is unequally distributed.
Setting Up
213Setting UpChapter 2
5 Place and support the toner cartridge on
a flat, clean surface, then gently pull on
the plastic tab to remove the plastic
seal.
•Use a firm, even pull to avoid
breaking the seal.
6 Hold the toner cartridge by its handle
and insert it into the FAX as far as it
will go, making sure that its tabs are
aligned with the rails inside the unit.
•Always hold the toner cartridge by
its handle.
7 Use both hands to close the front cover.
SIDE VIEW
TOP VIEW
PULL WITHIN
THIS RANGE
PULL WITHIN
THIS RANGE
214Setting UpChapter 2
Loading Paper
This section explains how to load plain paper in the multipurpose tray.
For complete details on paper requirements and selecting paper for your FAX, see
Chapter 5.
Before loading paper, be sure to read the following:
The laser printing process uses high temperatures to fuse toner to the paper. Use
paper that will not melt, vaporize, discolour, or emit dangerous fumes at
temperatures near 170°C. For example, do not use vellum paper in a laser printer.
Make sure any letterhead or coloured paper you use can withstand high
temperatures.
•Your FAX supports regular copier paper, cotton bond paper, and typical
letterhead paper. It does not require special paper. Use cutsheet paper only, not
paper that comes on a roll.
•Be sure to load paper of the correct size, weight, and quantity recommended for
your FAX ( Chapter 5).
•The multipurpose tray is factoryset for loading A4size paper, but you can
change this setting to other paper sizes (p. 56).
•You can choose whether paper is delivered through the faceup or facedown
delivery slot (p. 54). Choose according to the task you are performing.
•The facedown delivery slot can hold up to approximately 50 sheets of paper. To
prevent paper jams, remove paper from this slot before the count reaches 50.
•Do not load paper while the FAX is printing.
•Do not leave paper stacked in the multipurpose tray for long periods of time
since it may bend or curl and cause problems.
•Certain environmental conditions, such as extreme temperatures or humidity,
can cause some paper to misfeed in the multipurpose tray. If you have trouble,
feed one sheet at a time.
•Take care not to drop any foreign objects into the multipurpose tray.
•Avoid mixing new stock with paper
already loaded in the multipurpose tray.
Adding new stock without removing the
paper already loaded will cause paper
jams. If you must add new stock, remove
the loaded paper and reload it together
with the new stock.
Setting Up
215Setting UpChapter 2
Follow this procedure to load a stack (maximum 10 mm stack height) of A4size plain
paper in the multipurpose tray:
1 Remove the multipurpose tray cover
from the FAX. Prepare a stack of paper
by tapping it on a flat surface to even its
edges.
2 Open the paper guides to the
approximate width of the stack.
3 Insert the stack into the multipurpose
tray ~ (print side facing you and top
edge first), then adjust the paper guides
to the width of the paper Ä.
•Make sure there are no gaps
between the paper guides and the
paper stack.
2
1
2
4 Replace the multipurpose tray cover.
•Be sure to replace this cover to prevent dust accumulating inside the unit.
5 Adjust the paper delivery selector if necessary (p. 54).
Your FAX is now ready to print.
Testing the FAX
Once you have assembled the FAX, installed the toner cartridge, and loaded paper,
you can make sure the FAX is printing properly by making several copies of a
document (p. 102). If you have problems in printing, see Chapter 13.
216Setting UpChapter 2
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