Canon iR5800C, iR5800CN, iRC6800C, iRC6800CN ir6800c-019

Canon Service Bulletin COPIER

Issued by Canon Europa N.V.

Model:
iR 5800C

iR 5800CN
iR C6800C
iR C6800CN

Subject:

Measures against E001/E003/E006

Detail:

<Symptom>
E001, E003, or E006 is displayed.
<Cause>
The washer [1] of the fixing drawer connector mounting on the machine rear plate slides on the stepped screw
surface [2] when the fixing assembly is set to the machine. However, a force of the spring [3] becomes
inadequate because frictional resistance between the washer and the stepped screw surface is large, leading to
poor contact of the drawer connector on the fixing feeder unit.

Ref No.:

iR6800C-019
(F2-T01-0M3-10045-01)

Date:

24-12-04

F-1

[1] Washer [2] Stepped screw surface [3] Spring

<Factory Measures>
Apply grease to the stepped screw surface of the fixing drawer connector so that frictional resistance between
the washer and the stepped screw surface will be lessened and poor contact of the drawer connector will be
prevented.

(1/3)

iR6800C-019

Service Work:

Perform the following steps to apply grease to the stepped screw surface of the fixing drawer connector if the
foregoing symptom occurred in the field.
<How to apply grease>

1. Refer to Parts Replacement Procedure > Controller Box in the Service Manual, and remove the controller
box.
(Relation information: Click the button at the upper left of the Web screen.)

2. Disconnect the connector [1], and detach the cables from the 4 cable retainers [2].

3. Remove the 2 screws [3], and detach the fixing drawer connector [4].

F-2

P-1 Machine rear plate

[1] Connector [2] Cable retainer [3] Screw [4] Fixing drawer connector

4. Place A4 paper [1] as shown in the fig. (P-2) below, and rem ove the 2 stepped screws [2]. Care should be
taken at this time not to drop the washers.

5. Apply grease [MolykotePG641 (CK-0562-000)] evenly to the stepped screw surface where the washer slides.
<Note> Take notice that grease does not adhere to other areas, especially to the connector terminals.

6. Perform step 1 to 4 in reverse order to attach the fixing drawer connector and the controller box.

(2/3)