Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
Guide de I'utilisateur
Veuillez d'abord lire ce guide.
Veuillez lire ce guide avant toute manipulation du produit.
Après avoir pris connaissance de son contenu, le garder à portée de main à titre de référence.
Anwenderhandbuch
Bitte lesen Sie dieses Handbuch zuerst.
Bitte lesen Sie dieses Handbuch, bevor Sie mit dem Produkt arbeiten.
Nachdem Sie das Handbuch gelesen haben, bewahren Sie es zum Nachschlagen an einem sicheren Ort auf.
Guida per l'utente
Leggere questa guida.
Leggere questa guida prima di iniziare ad utilizzare il prodotto.
Dopo aver letto questa guida, conservarla in un luogo sicuro per la consultazione.
iR C3380/iR C3380i
iR C2880/iR C2880i
User's Guide
Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system
configuration and product purchased, some manuals may not be needed.
Guides with this symbol are PDF manuals included on the
Guides with this symbol are printed manuals.
accompanying CD-ROM.
CD-ROM
• Quick Reference for Basic Operation
For Basic Operations ➞ Basic Features
For Additional Functions ➞ To Suit Your Needs
• Learn how to Use Your Machine
The Tutorial CD is a teaching aid, designed to help you learn the various
functions of the machine.
• Basic Information
• Basic Operations
roubleshooting
• T
• Copying and Mail Box Instructions
• Sending/Fax Instructions
• Installing the CD-ROM Software and Setting Up the
Network Connection
• Remote User Interface Instructions
• Network Connectivity and Setup Instructions
• Color Network ScanGear Installation and
Instructions
Easy Operation Guide
Tutorial CD
User's Guide
(This Document)
Reference Guide
Copying and Mail Box
Guide
Sending and Facsimile
Guide
Network Quick Start
Guide
Remote UI Guide
Network Guide
Color Network ScanGear
User's Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• PS/PCL/UFR II Printer Instructions
• PCL Printer Driver Installation and Instructions
• PS Printer Driver Installation and Instructions
PS/PCL/UFR II Printer
Guide
PCL Driver Guide
PS Driver Guide
CD-ROM
CD-ROM
CD-ROM
• UFR II Printer Driver Installation and Instructions
UFR II Driver Guide
CD-ROM
• Mac OS X PS Printer Driver Installation and
Instructions
• Mac OS X UFR II Printer Driver Installation and
Instructions
• Fax Driver Installation and Instructions
• Installing MEAP Applications and
Using the Login Service
Mac PS Driver Guide
Mac UFR II Driver Guide
Fax Driver Guide
MEAP SMS Administrator
Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.
• Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
v
Preface
Thank you for purchasing the Canon iR C3380/iR C3380i/iR C2880/iR C2880i. Please read this
manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to
make the most of its many functions. After reading this manual, store it in a safe place for future
reference.
This paper manual contains the things you must read before using this machine and basic operations.
For the further details of the operations, please refer to the attached CD-ROM manual.
How To Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that should be observed for safety.
WARNING
.
CAUTION
.
IMPORTANT
.
NOTE
Indicates a warning concerning operations that may lead to death or injury to
persons if not performed correctly. To use the machine safely, always pay
attention to these warnings.
Indicates a caution concerning operations that may lead to injury to persons, or
damage to property if not performed correctly. To use the machine safely, always
pay attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read these items
carefully operate the machine correctly, and avoid damage to the machine.
Indicates a clarification of an operation, or contains additional explanations for a
procedure. Reading these notes is highly recommended.
vi
Legal Notices
Product Name
Safety regulations require the product's name to be registered. In some regions where this
product is sold, the following name in ( ) may be registered instead.
iR C3380/iR C3380i/iR C2880/iR C2880i/iR C3380Ne/iR C3380e (F147700)
Preventing Counterfeit Documents
This machine includes a function for aiding in the prevention of counterfeit documents. If you are
copying documents that resemble paper money closely, you may be unable to get an
appropriate image.
EMC requirements of EC Directive
This equipment conforms with the essential EMC requirements of EC Directive. We declare that
this product conforms with the EMC requirements of EC Directive at nominal mains input 230 V,
50 Hz although the rated input of the product is 220 to 240 V, 50/60 Hz.
• Use of shielded cable is necessary to comply with the technical EMC requirements of EC
Directive.
Legal Notices
vii
Laser Safety
This product is certified as a Class 1 laser product under IEC60825-1:2007 and
EN60825-1:2007. This means that the product does not produce hazardous laser radiation.
Since radiation emitted inside the product is completely confined within protective housings and
external covers, the laser beam cannot escape from the machine during any phase of user
operation. Do not remove protective housings or external covers, except as directed by the
equipment's Reference Guide.
Additional Information
When servicing or adjusting the optical system of the product, be careful not to place
screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as
watches and rings should be removed before working on the product. The reflected beam, even
though visible or invisible, can permanently damage your eyes.
The labels shown below are attached to the main unit, inside the front cover and the transport
unit.
This Product has been classified under IEC60825-1:2007 and EN60825-1:2007, which conform
to the following classes;
CLASS 1 LASER PRODUCT
LASER KLASSE 1
APPAREIL Á LASER DE CLASSE 1
APPARECCHIO LASER DI CLASSE 1
PRODUCTO LÁSER DE CLASE 1
APARELHO A LASER DE CLASSE 1
LUOKAN 1 LASER-TUOTE
LASERPRODUKT KLASS 1
CAUTION
Use of controls, adjustments, or performance of procedures other than those specified in this
manual may result in hazardous radiation exposure.
viii
Legal Notices
International ENERGY STAR Program
As an ENERGY STAR® Partner, Canon Inc. has determined that this
machine meets the international ENERGY STAR Program for energy
efficiency.
The International ENERGY STAR Office Equipment Program is an
international program that promotes energy saving through the use of
computers and other office equipment. The program backs the development
and dissemination of products with functions that effectively reduce energy
consumption. It is an open system in which business proprietors can
participate voluntarily. The targeted products are office equipment, such as
computers, displays, printers, facsimiles, and copiers. The standards and
logos are uniform among participating nations.
WEEE Directive
European Union (and EEA) only.
These symbols indicate that this product is not to be disposed of with your household waste, according
to the WEEE Directive (2002/96/EC), the Battery Directive (2006/66/EC) and/or your national laws
implementing those Directives.
If a chemical symbol is printed beneath the symbol shown above, in accordance with the Directive, this
indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or
accumulator at a concentration above an applicable threshold specified in the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized one-for-one
basis when you buy a new similar product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE) and batteries and accumulators. Improper handling of this
type of waste could have a possible impact on the environment and human health due to potentially
hazardous substances that are generally associated with EEE.
Your cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources.
For more information about the recycling of this product, please contact your local city office, waste
authority, approved scheme or your household waste disposal service or visit
www.canon-europe.com/environment.
(EEA: Norway, Iceland and Liechtenstein)
Legal Notices
ix
R&TTE Directive
This equipment (F147700) conforms with the essential requirements of EC Directive 1999/
5/EC and is usable in EU. (Only for models with facsimile functionality.)
Canon Inc./Canon Europa N. V.
Super G3
Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T
V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow
transmission times of approximately 3 seconds* per page which results in reduced
telephone line charges.
* Approximately 3 seconds per page fax transmission time based on CCITT/ITU-T No.1
Chart, (JBIG, Standard Mode) at 33.6 Kbps modem speed. The Public Switched Telephone
Network (PSTN) currently supports 28.8 Kbps modem speeds or slower, depending on
telephone line conditions.
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft® Windows® 98 operating system:Windows 98
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
®
Windows® Millennium Edition operating system:Windows Me
®
Windows® 2000 operating system:Windows 2000
®
Windows® XP operating system:Windows XP
®
Windows™ Server 2003 operating system:Windows Server 2003
®
Windows Vista™ operating system:Windows Vista
®
Windows® operating system:Windows
(For Europe Only)
x
Legal Notices
Trademarks
Canon, the Canon logo, iR, MEAP, and NetSpot are registered trademarks, and the MEAP logo
and iW are trademarks of Canon Inc. in the United States and may also be trademarks of or
registered trademarks in other countries.
Adobe, Adobe Acrobat, PostScript, and PostScript3 are trademarks of Adobe Systems
Incorporated.
Macintosh and Mac OS are trademarks of Apple Inc.
Active Directory, Microsoft, and Windows are registered trademarks of Microsoft Corporation in
the United States and other countries.
Windows Server and Windows Vista are trademarks of Microsoft Corporation in the United
States and other countries.
Other product and company names herein may be the trademarks of their respective owners.
Copyright
Copyright 2012 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying and recording, or by any information storage
or retrieval system without the prior written permission of Canon Inc.
This product includes free software and/or software modules that are licensed by Canon Inc. or
its licensors from third parties. Use and distribution of this software and/or software modules are
subject to each of the conditions (a) through (e) below.
(a)
Copyright (c) 1992, 1993
The Regents of the University of California. All rights reserved.
This code is derived from software contributed to Berkeley by Ralph Campbell.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following
acknowledgement:
This product includes software developed by the University of California, Berkeley and its
contributors.
4. Neither the name of the University nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
Legal Notices
xi
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
(b)
Copyright (c) 1990 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright
notice and this paragraph are duplicated in all such forms and that any documentation, advertising
materials, and other materials related to such distribution and use acknowledge that the software was
developed by the University of California, Berkeley. The name of the University may not be used to
endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
(c)
The author of this software is David M. Gay.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby
granted, provided that this entire notice is included in all copies of any software which is or includes a
copy or modification of this software and in all copies of the supporting documentation for such
software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED
WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY
REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF
THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
xii
Legal Notices
Copyright (c) 1993 by Sun Microsystems, Inc. All rights reserved.
Developed at SunPro, a Sun Microsystems, Inc. business. Permission to use, copy, modify, and
distribute this software is freely granted, provided that this notice is preserved.
Copyright (c) 1994, 1997 Cygnus Solutions.
All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright
notice and this paragraph are duplicated in all such forms and that any documentation, advertising
materials, and other materials related to such distribution and use acknowledge that the software was
developed at Cygnus Solutions. Cygnus Solutions may not be used to endorse or promote products
derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Copyright (c) 1999, 2000, 2002 Aladdin Enterprises. All rights reserved.
(d)
(e)
(f)
Third Party Software
This product includes software and/or software modules that are licensed by third parties
(LICENSORS). Use and distribution of these software and/or software modules (the
"SOFTWARE") are subject to conditions (1) through (9) below unless the other conditions
accompany the software and/or software modules. In such cases, these software and/or
software modules are subject to the other conditions.
(1) You agree that you will comply with any applicable export control laws, restrictions or
regulations of the countries involved in the event that the SOFTWARE is shipped,
transferred or exported into any country.
(2) LICENSORS retain in all respects the title, ownership and intellectual property rights in and
to the SOFTWARE. Except as expressly provided herein, no license or right, expressed or
implied, is hereby conveyed or granted by Canon's licenser to you for any intellectual
property of LICENSORS.
(3) You may use the SOFTWARE solely for use with the Canon product you purchased (the
"PRODUCT").
(4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third
party without prior written consent of Canon and LICENSORS.
(5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign
all of your rights to the PRODUCT and all rights and obligations under the conditions to
transferee and (b) such transferee agrees to be bound by all these conditions.
(6) You may not decompile, reverse engineer, disassemble or otherwise reduce the code of the
SOFTWARE to human readable form.
(7) You may not modify, adapt, translate, rent, lease or loan the SOFTWARE or create
derivative works based on the SOFTWARE.
Legal Notices
xiii
(8) You are not entitled to remove or make separate copies of the SOFTWARE from the
PRODUCT.
(9) The human-readable portion (the source code) of the SOFTWARE is not licensed to you.
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC.
SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS
MATERIAL.
xiv
Legal Notices
Legal Limitations on the Usage of Your Product and the
Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and the use of
such images as scanned, printed or otherwise reproduced by your product, may be prohibited
by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is
set forth below. This list is intended to be a guide only. If you are uncertain about the legality of
using your product to scan, print or otherwise reproduce any particular document, and/or of the
use of the images scanned, printed or otherwise reproduced, you should consult in advance
with your legal advisor for guidance.
Paper Money• Checks or Drafts Issued by
•
Governmental Agencies
• Money Orders• Motor Vehicle Licenses and
Certificates of Title
• Certificates of Deposit• Travelers Checks• Stock Certificates
• Postage Stamps
• Food Stamps• Copyrighted Works/Works of
(cancelled or uncancelled)
• Internal Revenue Stamps
(cancelled or uncancelled)
• Bonds or Other Certificates of
Indebtedness
Art without Permission of
Copyright Owner
• Identifying Badges or
• Passports
Insignias
• Selective Service or Draft
• Immigration Papers
Papers
■ In Order to Avoid Unauthorized Use of the Machine
Unauthorized copies can be prevented by using the
optional Key Switch Unit to manage the operation of the iR
C3380/iR C3380i/iR C2880/iR C2880i. The use of this key
should be strictly supervised.
Security Key
When using the machine, insert the
security key into the main unit, and
then turn it to the right.
Legal Notices
xv
Important Safety Instructions
Please read these "Important Safety Instructions" thoroughly before operating the machine. As
these instructions are intended to prevent injury to the user or other persons or destruction of
property, always pay attention to these instructions. Also, since it may result in unexpected
accidents or injuries, do not perform any operation unless otherwise specified in the manual.
Improper operation or use of this machine could result in personal injury and/or damage
requiring extensive repair that may not be covered under your Limited Warranty.
Installation
WARNING
• Do not install the machine near alcohol, paint
thinner, or other flammable substances. If
flammable substances come into contact with
electrical parts inside the machine, it may result in
a fire or electrical shock.
• Do not place the following items on the machine. If
these items come into contact with a high-voltage
area inside the machine, it may result in a fire or
electrical shock.
If these items are dropped or spilled inside the
machine, immediately turn OFF the main power
switch, and disconnect the power cord from the
power outlet. Then, contact your local authorized
Canon dealer.
- Necklaces and other metal objects
- Cups, vases, flowerpots, and other containers filled with water or liquids
xvi
CAUTION
• Do not install the machine in unstable locations,
such as unsteady platforms or inclined floors, or in
locations subject to excessive vibrations, as this
may cause the machine to fall or tip over, resulting
in personal injury.
• Never block the ventilation slots and louvers on the
machine. These openings are provided for proper
ventilation of working parts inside the machine.
Blocking these openings can cause the machine to
overheat. Never place the machine on a soft
surface, such as a sofa or rug.
Important Safety Instructions
• Do not install the machine in the following locations:
- A damp or dusty location
- A location near water faucets or water
- A location exposed to direct sunlight
- A location subject to high temperatures
- A location near open flames
• Do not remove the machine's leveling feet after the machine has been installed, as this may
cause the machine to fall or tip over, resulting in personal injury.
Power Supply
WARNING
• Do not damage or modify the power cord. Also, do not place heavy objects on the power
cord, or pull on or excessively bend it, as this could cause electrical damage and result in a
fire or electrical shock.
• Keep the power cord away from a heat source; failure to do this may cause the power cord
coating to melt, resulting in a fire or electrical shock.
• Do not connect or disconnect the power cord with wet hands, as this may result in electrical
shock.
• Do not connect the power cord to a multiplug power strip, as this may cause a fire or
electrical shock.
• Do not bundle up or tie the power cord in a knot, as this may result in a fire or electrical
shock.
• Insert the power plug completely into the power outlet, as failure to do so may result in a fire
or electrical shock.
• Do not use power cords other than the power cord provided, as this may result in a fire or
electrical shock.
• As a general rule, do not use extension cords. Using an extension cord may result in a fire or
electrical shock. If an extension cord must be used, however, use one rated for voltages of
220-240 V AC and over, untie the cord binding, and insert the power plug completely into the
extension cord outlet to ensure a firm connection between the power cord and the extension
cord.
CAUTION
• Do not use power supplies with voltages other than those specified herein, as this may result
in a fire or electrical shock.
• Always grasp the power plug when disconnecting the power cord. Pulling on the power cord
may expose or snap the core wire, or otherwise damage the power cord. If the power cord is
damaged, this could cause current to leak, resulting in a fire or electrical shock.
• Leave sufficient space around the power plug so that it can be unplugged easily. If objects are
placed around the power plug, you will be unable to unplug it in an emergency.
Important Safety Instructions
xvii
Handling
WARNING
• Do not attempt to disassemble or modify the machine. There are high-temperature and
high-voltage components inside the machine which may result in a fire or electrical shock.
• If the machine makes strange noises, or gives off smoke, heat, or strange smells,
immediately turn OFF the main power switch, and disconnect the power cord from the power
outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in
this condition may result in a fire or electrical shock.
• Do not use highly flammable sprays near the machine. If gas from these sprays comes into
contact with the electrical components inside the machine, it may result in a fire or electrical
shock.
• To avoid damage to the power cord and creating a fire hazard, always turn OFF the main
power switch, and unplug the interface cable when moving the machine. Otherwise, the
power cord or interface cable may be damaged, resulting in a fire or electrical shock.
• Do not drop paper clips, staples, or other metal objects inside the machine. Also, do not spill
water, liquids, or flammable substances (alcohol, benzene, paint thinner, etc.) inside the
machine. If these items come into contact with a high-voltage area inside the machine, it may
result in a fire or electrical shock. If these items are dropped or spilled inside the machine,
immediately turn OFF the main power switch, and disconnect the power cord from the power
outlet. Then, contact your local authorized Canon dealer.
CAUTION
• Do not place heavy objects on the machine, as they may tip over or fall resulting in personal
injury.
• Close the feeder gently to avoid catching your
hands, as this may result in personal injury.
• Do not press down hard on the feeder when using
the platen glass to make copies of thick books.
Doing so may damage the platen glass and result in
personal injury.
• Do not touch the finisher while the machine is
printing, as this may result in personal injury.
• Turn OFF the control panel power switch for safety
when the machine will not be used for a long period
of time, such as overnight. Also, turn OFF the main
power switch, and disconnect the power cord for
safety when the machine will not be used for an
extended period of time, such as during consecutive holidays.
xviii
Important Safety Instructions
• Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine
is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result
in personal injury or damage if the machine suddenly starts printing.
• Do not place your hands in the part of the tray where
stapling is performed (near the rollers) when a
finisher is attached, as this may result in personal
injury.
• The laser beam can be harmful to human bodies.
Since radiation emitted inside the product is
completely confined within protective housings and
external covers, the laser beam cannot escape from
the machine during any phase of user operation.
Read the following remarks and instructions for
safety.
• Never open covers other than those instructed in
this manual.
Finisher-Y1/Saddle Finisher-Y2
Finisher-Z1
Important Safety Instructions
xix
• Do not remove the following caution labels which are attached to the machine.
• This product is certified as a Class 1 laser product under IEC60825-1:2007
• If the laser beam escapes from the machine, exposure may cause serious damage to your
eyes.
xx
Important Safety Instructions
Maintenance and Inspections
WARNING
• When cleaning the machine, first turn OFF the main power switch, then disconnect the power
cord. Failure to observe these steps may result in a fire or electrical shock.
• Disconnect the power cord from the power outlet regularly, and clean the area around the
base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all
dust and grime is removed. If the power cord is connected for a long period of time in a damp,
dusty, or smoky location, dust can build up around the power plug and become damp. This
may cause a short circuit and result in a fire.
• Clean the machine using a slightly dampened cloth with a mild detergent mixed with water.
Do not use alcohol, benzene, paint thinner, or other flammable substances. Check detergent
for flammability prior to use. If flammable substances come into contact with a high-voltage
area inside the machine, it may result in a fire or electrical shock.
• There are some areas inside the machine which are subject to high-voltages. When removing
jammed paper or when inspecting the inside of the machine, do not allow necklaces,
bracelets, or other metal objects to touch the inside of the machine, as this may result in
burns or electrical shock.
• Do not burn or throw used toner cartridges into open flames, as this may cause the toner
remaining inside the cartridges to ignite, resulting in burns or a fire.
CAUTION
• The fixing unit and its surroundings inside the
machine may become hot during use. When
removing jammed paper or when inspecting the
inside of the machine, do not touch the fixing unit
and its surroundings, as doing so may result in
burns or electrical shock.
• When removing jammed paper or replacing the
toner cartridge, take care not to allow the toner to
come into contact with your hands or clothing, as
this will dirty your hands or clothing. If they become
dirty, wash them immediately with cold water.
Washing them with warm water will set the toner,
and make it impossible to remove the toner stains.
• When removing paper which has become jammed
inside the machine, remove the jammed paper gently to prevent the toner on the paper from
scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash
them immediately with cold water and immediately consult a physician.
• When loading paper or removing jammed originals or paper, take care not to cut your hands
on the edges of the originals or paper.
• When removing a used toner cartridge, remove the cartridge carefully to prevent the toner
from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth,
wash them immediately with cold water and immediately consult a physician.
Important Safety Instructions
xxi
• Do not dismantle the toner cartridge, as doing so may cause toner to fly out and enter your
eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold
water and immediately consult a physician.
• If toner escapes from the toner cartridge, make sure not to ingest the toner or allow it to
directly touch your skin. If toner touches your skin, wash it away with soap and water. If your
skin still feels irritated after washing it, or you ingest toner, consult a doctor immediately.
Consumables
WARNING
• Do not burn or throw used toner cartridges into open flames, as this may cause the toner
remaining inside the cartridges to ignite, resulting in burns or a fire.
• Do not store toner cartridges or copy paper in places exposed to open flames, as this may
cause the toner or paper to ignite, resulting in burns or a fire.
• When discarding used toner cartridges, put the cartridges in a bag to prevent the toner
remaining inside the cartridges from scattering, and dispose of them in a location away from
open flames.
CAUTION
• Keep toner and other consumables out of the reach of small children. If these items are
ingested, consult a physician immediately.
• Do not dismantle the toner cartridge, as doing so may cause toner to fly out and enter your
eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold
water and immediately consult a physician.
• If toner escapes from the toner cartridge, make sure not to ingest the toner or allow it to
directly touch your skin. If toner touches your skin, wash it away with soap and water. If your
skin still feels irritated after washing it, or you ingest toner, consult a doctor immediately.
Other Warnings
xxii
WARNING
For cardiac pacemaker users:
This product generates a low level magnetic field. If you use a cardiac pacemaker and feel
abnormalities, please move away from the product and consult your doctor.
Important Safety Instructions
About the Instruction Manual CD-ROM
Contents of Instruction Manual CD-ROM
Instruction Manual CD-ROM
This contains the English, French, Italian, and German versions of the following guides.
■ Easy Operation Guide
• Basic Features
Contains the basic operation instructions of the Copy, Mail Box, Send, Fax, Remote UI, and Printer
functions.
• To Suit Your Needs
Contains the basic settings of the Additional Functions screen.
■ Reference Guide
Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.
■ Copying and Mail Box Guide
Contains the Copying and Mail Box function instructions.
■ Remote UI Guide
Contains the Remote User Interface instructions.
■ Network Guide
Contains the Network Connectivity and setup instructions.
Super G3 FAX Board CD-ROM/Color Universal Send Kit CD-ROM
This contains the English, French, Italian, and German versions of the following guides.
■ Sending and Facsimile Guide
Contains the Sending and Facsimile function instructions.
About the Instruction Manual CD-ROM
xxiii
User Manual CD-ROM Menu
The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals
included on the CD-ROM via your computer screen. Follow the instructions below to use the
User Manual CD-ROM Menu.
System Requirements
The User Manual CD-ROM Menu can be used in the following system environments.
WindowsMacintosh
Windows 98/Me
Windows 2000 (Service Pack 3 or later)
OS
MemoryThe memory required to run the above operating systems
ComputerA computer that can run the above operating systems
DisplayA resolution of 1024 x 768 pixels or higher
Windows XP (Service Pack 1a)
Windows Server 2003
Windows Vista
IMPORTANT
Depending on the configuration of your computer, some functions may not operate correctly. If the PDF
manual does not open from the CD-ROM Menu, open the PDF file directly from the [uk_english] folder
on the User Manual CD-ROM.
Mac OS 9.x
Mac OS X
xxiv
User Manual CD-ROM Menu
Using The CD-ROM Menu
This section describes how to use the CD-ROM Menu. When you insert the User Manual
CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed.
Clicking a language on this screen displays the following menu. (The sample screenshot shown
here is for Windows users.)
NOTE
For Macintosh users, double-click the [START] icon to start the CD-ROM Menu. The Language
Selection screen is displayed.
a BROWSE MANUAL
You can read any of the listed guides by clicking on the
desired guide. After clicking on the desired guide, a
PDF-reading software, such as Acrobat Reader, starts,
and the PDF manual is displayed.
b RETURN
Return to the Language Selection menu.
c EXIT
Exit the CD-ROM menu.
The screen shot shown above may differ from the one you actually see, depending on the
machine you are using.
User Manual CD-ROM Menu
xxv
Periodic Inspection of the Breaker
This machine has a breaker that detects excess current or leakage current. Be sure to test the
breaker once or twice a month using the following procedure.
IMPORTANT
•
Make sure that the main power is turned OFF before inspecting the breaker.
•
If a malfunction occurs after an inspection, contact your local authorized Canon dealer.
Checking the Breaker
1
Push the test button on the rear of the
machine with the tip of a ball-point pen, or
similar object.
IMPORTANT
Briefly push the test button.
NOTE
•
The breaker is located on the left side of the machine.
•
For more information on the location of the breaker, see
"External View and Internal View," on p. 1-15.
2
Confirm that the breaker lever is switched to the OFF ("" side) position.
2
1
Rear of Machine
xxvi
IMPORTANT
•
Do not use the test button to turn the power ON and OFF.
•
If the breaker lever does not switch to the OFF (" " side) position, repeat step 1.
•
If the breaker lever does not switch to the OFF (" " side) position, despite carrying out the above
procedure two or three times, contact your local authorized Canon dealer.
Periodic Inspection of the Breaker
3
Switch the breaker lever to ON ("I" side).
4
Press the main power switch to the "I" side.
3
OFF
( side)
ON
( I side)
5
Fill in the check sheet, located on p. 4-6, to
document your periodic inspections of the
breaker.
I side
side
4
Periodic Inspection of the Breaker
xxvii
xxviii
Periodic Inspection of the Breaker
Before You Start Using This
Machine
CHAPTER
This chapter describes what you should know before using this machine, such as parts and their functions,
and how to turn ON the main power.
This section describes precautions for installation location and handling. We recommend that
you read this section prior to using this machine.
Installation Precautions
Avoid Installing the Machine in the Following Locations
■ Avoid locations subject to extremes of
Before You Start Using This Machine
■ Avoid installing the machine in direct
temperature and humidity, whether low or
high.
For example, avoid installing the machine near water
faucets, hot water heaters, humidifiers, air conditioners,
heaters, or stoves.
sunlight.
If this is unavoidable, use curtains to shade the machine.
Be sure that the curtains do not block the machine's
ventilation slots or louvers, or interfere with the electrical
cord or power supply.
1-2
Installation Location and Handling
■ Avoid poorly ventilated locations.
This machine generates a slight amount of ozone during
normal use. Although sensitivity to ozone may vary, this
amount is not harmful. Ozone may be more noticeable
during extended use or long production runs, especially in
poorly ventilated rooms. It is recommended that the room
be appropriately ventilated, sufficient to maintain a
comfortable working environment, in areas of machine
operation.
■ Avoid locations where a considerable amount of dust accumulates.
■ Avoid locations where ammonia gas is
emitted.
1
■ Avoid locations near volatile or flammable materials, such as alcohol or paint
thinner.
■ Avoid locations that are subject to
vibration.
For example, avoid installing the machine on unstable
floors or stands.
Before You Start Using This Machine
Installation Location and Handling
1-3
■ Avoid exposing the machine to rapid
1
■ Avoid installing the machine near computers or other precision electronic
■ Avoid installing the machine near televisions, radios, or similar electronic
■ Do not remove the machine's leveling feet.
Before You Start Using This Machine
changes in temperature.
If the room in which the machine is installed is cold but
rapidly heated, water droplets (condensation) may form
inside the machine. This may result in a noticeable
degradation in the quality of the copied image, the inability
to properly scan an original, or the copies having no
printed image at all.
equipment.
Electrical interference and vibrations generated by the machine during printing can adversely affect the
operation of such equipment.
equipment.
The machine might interfere with sound and picture signal reception. Insert the power plug into a
dedicated power outlet, and maintain as much space as possible between the machine and other
electronic equipment.
Do not remove the machine's leveling feet after the machine has been installed. If you put weight on the
front of the machine while the drawers or units within the machine are pulled out, the machine may fall
forward. To prevent this from happening, make sure that the machine's leveling feet are in place.
1-4
Installation Location and Handling
Select a Safe Power Supply
■ Plug the machine into a 220-240 V AC outlet.
■ Make sure that the power supply for the machine is safe, and has a steady
voltage.
■ Do not connect other electrical equipment to the same power outlet to which
the machine is connected.
■ Do not connect the power cord to a multiplug power strip, as this may cause
a fire or electrical shock.
■ The power cord may become damaged if it
is often stepped on or if heavy objects are
placed on it. Continued use of a damaged
power cord can lead to an accident, such as
a fire or electrical shock.
1
Before You Start Using This Machine
Installation Location and Handling
1-5
Provide Adequate Installation Space
■ Provide enough space on each side of the machine for unrestricted
operation.
No option is attached.
1
Before You Start Using This Machine
100 mm or more
1,243 mm
1,035 mm
The optional Feeder (DADF-L1), Finisher-Z1, and Paper Deck-Z1 are attached.
100 mm or more
1,243 mm
1,127 mm
1,601 mm
1,398 mm
The optional Feeder (DADF-L1), Saddle Finisher-Y2, Puncher Unit-L1, Buffer Pass
Unit-E2, and Paper Deck-Z1 are attached.
1-6
107 mm
Installation Location and Handling
100 mm or more
1,243 mm
2,153 mm
2,261 mm
Moving the Machine
■ If you intend to move the machine, contact
your local authorized Canon dealer
beforehand. Do not attempt to move the
machine yourself.
.
Handling Precautions
■ Do not attempt to disassemble or modify
the machine.
1
Before You Start Using This Machine
■ Some parts inside the machine are subject to high-voltages and
temperatures. Take adequate precautions when inspecting the inside of the
machine. Do not carry out any inspections not described in this manual.
Installation Location and Handling
1-7
■ Be careful not to spill liquid or drop any
1
■ If there is smoke, or unusual noise,
■ Do not turn the main power switch OFF or open the front covers while the
Before You Start Using This Machine
■ Do not use flammable sprays, such as
foreign objects, such as paper clips or
staples inside the machine. If a foreign
object comes into contact with electrical
parts inside the machine, it might cause a
short circuit and result in a fire or electrical
shock.
immediately turn the main power switch
OFF, disconnect the power cord from the
outlet, and call your local authorized Canon
dealer. Using the machine in this state may
cause a fire or electrical shock. Also, avoid
placing objects around the power plug so
that the machine can be disconnected
whenever necessary.
machine is in operation. This might result in paper jams.
spray glue, near the machine. There is a
danger of ignition.
■ This machine generates a slight amount of
ozone during normal use. Although
sensitivity to ozone may vary, this amount
is not harmful. Ozone may be more
noticeable during extended use or long
production runs, especially in poorly
ventilated rooms. It is recommended that the room be appropriately
ventilated, sufficient to maintain a comfortable working environment, in areas
of machine operation.
1-8
Installation Location and Handling
■ For safety reasons, turn OFF the control
panel power switch of the machine when it
will not be used for a long period of time,
such as overnight. As an added safety
measure, turn OFF the main power switch,
and disconnect the power cord when the
machine will not be used for an extended
period of time, such as during consecutive
holidays.
OFF
1
Before You Start Using This Machine
Installation Location and Handling
1-9
What This Machine Can Do
1
All the elements you will ever need in a colour digital
multitasking machine.
CopyingSee the Copying and Mail Box Guide
Before You Start Using This Machine
In addition to normal copying functions, convenient new
functions, such as "Sample Set" which helps to avoid copy
errors, "Booklet" for making copies into booklets, and
"Different Size Originals" for copying originals of different
sizes together in one copy operation, are provided to
increase your productivity.
Scan
Send
Copy
Remote UI
Print
Fax
The iR C3380/iR C3380i/iR C2880/iR C2880i
incorporates a rich array of input and output features
that can greatly enhance your efficiency. Equipped with
features that meet the needs of document work in a
digitized office, the iR C3380/iR C3380i/iR C2880/iR
C2880i represents the ultimate in digital multitasking
machines.
An asterisk (*) indicates functions which require optional
equipment. For information on the optional equipment required to
use each function, and the available combinations of optional
equipment, see Chapter 3, "Optional Equipment," in the
Reference Guide.
1
2
3
4
5
6
7
8
2
7
8
1
5
6
3
8
4
1
3
6
Mail Box FunctionSee the Copying andMail Box Guide
The Mail Box function enables you to save image or
document data that has been scanned from the scanner
unit, or created on a PC and sent to the machine's internal
hard disk. The saved data can be printed at a required
time, or merged with separately saved data or data
created on a PC for simultaneous processing.
1-10
What This Machine Can Do
Scanning
various
originals
Printing merged
documents
1
Sending
data from
computers
Sending Function*See the Sending and Facsimile Guide
The Send function enables you to send scanned image or
document data to file servers, or send it by e-mail or I-fax.
A variety of file formats are supported (PDF, TIFF, JPEG),
which offer you greater flexibility in accommodating the
digital workplace environments.
E-mailFileI-Fax
Original
Faxing*See the Sending and Facsimile Guide
In addition to normal facsimile functions, the machine
offers you Super G3 compatibility which enables you to
transmit documents at high speeds, greatly reducing
transmission costs as compared to conventional facsimile
machines.
OriginalFax
Printing*See the PS/PCL/UFR II Printer Guide
You can upgrade the iR C3380/iR C2880 to a high-speed
network printer by installing the optional Color Network
Printer Unit (The UFR II/PCL print function is standard
equipped with the iR C3380i/iR C2880i.).
Sending data
from computers
1
Printing
1
Before You Start Using This Machine
What This Machine Can Do
1-11
Using the Remote User InterfaceSee the Remote UI Guide
You can control functions, such as confirming the status of
the machine, job operations, and printing instructions for
data saved in inboxes, all from your PC's web browser.
Web
Browser
1
Network Scanning*See the Color Network ScanGear User's Guide
Scanning image data into computers is a function that is
available if the iR C3380/iR C2880 is upgraded with printer
and network capabilities. You can scan images of up to A3
in size at a resolution of 600 x 600 dpi.
Original
Before You Start Using This Machine
Scanning
image data
Exporting data
to a computer
1-12
What This Machine Can Do
System Configuration and Parts
Optional Equipment
a
h
g
f
1
b
c
d
e
Before You Start Using This Machine
i
System Configuration and Parts
1-13
k
o
1
j
n
m
l
a Platen Cover Type H
b Feeder (DADF-L1)
c Card Reader-C1
d Copy Tray-J1
e Paper Deck-Z1
Before You Start Using This Machine
f Cassette Feeding Unit-Y3
g Inner 2way Tray-D1
velope Feeder Attachment-C2
h En
i Finisher-Z1
j Finisher-Y1
k Buffer Pass Unit-E2
l Puncher Unit-L1
m Staple Cartridge-D3
n Staple-J1
o Saddle Finisher-Y2
1-14
System Configuration and Parts
External View and Internal View
i
The optional Feeder (DADF-L1) and Cassette Feeding Unit-Y3 are attached.
m
l
k
j
a
h
b
1
c
d
e
f
Before You Start Using This Machine
g
a Feeder (DADF-L1) (Optional)
b Security Key (Optional)
c Control Panel
d Main Unit's Upper Right Cover, Main Unit's
Lower Right Cover
e Stack Bypass
f Main Power Switch
est Button
g T
h Breaker
i Paper Drawer's Right Cover
j Paper Drawer 2
k Paper Drawer 1
l Output Tray
m Output Paper Tray Guide
System Configuration and Parts
1-15
qr
s
Th
e optional Feeder
(DADF-L1)
and Cassette Feeding Unit-Y3 are attached.
1
Before You Start Using This Machine
n Platen Glass
o Fixing Unit's Upper Cover
p Duplexing Unit
q Front Cover
t
aste Toner Container
r W
s Dust Proof Glass Cleaner
t Toner Cartridge
n
o
p
1-16
System Configuration and Parts
Control Panel Parts and Functions
efghijklmnpo
a
ON/OFF
a Control Panel Power Switch (Sub Power Supply)
Press to turn the control panel ON or OFF. When the control
panel power switch is held for more than three seconds, it
initiates the Shutdown mode. When turned OFF, the
machine is in the Sleep mode.
b Counter Check key
Press to display the copy and print count totals on the touch
panel display.
c Stop key
Press to stop a job in progress, such as a scan, copy, or fax
(scanning only) job.
d Start key
Press to start an operation.
e Main Power Indicator
Lights when the main power is turned ON.
f Error Indicator
Flashes or lights if there is an error in the machine. When
the Error indicator flashes, follow the instructions that
appear on the touch panel display. When the Error indicator
maintains a steady red light, contact your local authorized
Canon dealer.
g Processing/Data Indicator
Flashes or blinks green when the machine is performing
operations, and maintains a steady green light when fax
data is stored in memory.
h Clear key
Press to clear entered values or characters.
ABC
DEF
JKL
MNOGHI
TUV WXYZPQRS
b
c
Log in/Out
i Numeric keys
Press to enter numerical values.
j ID (Log in/Out) key
Press when setting or enabling Department ID
Management.
k Display Contrast Dial
Use to adjust the brightness of the touch panel display.
Additional Functions key
Press to specify additional functions.
l Additional Functions key
Press to specify additional functions.
m Help key
Press to display explanations and instructions of modes or
functions on the touch panel display.
n Reset key
Press to restore the standard settings of the machine.
o Touch Panel Display
The settings screen for each function is shown on this
display.
p Edit Pen
Use to designate areas on the original to copy or scan. If
you lose the edit pen, contact your local authorized Canon
dealer. Do not use an object with a sharp end on the control
panel, such as a pencil or ballpoint pen, in place of the edit
pen.
d
1
Before You Start Using This Machine
System Configuration and Parts
1-17
Touch Panel Display
abcde
1
g
Before You Start Using This Machine
a Copy
Press this key to access the machine's copy functions.
b Send
Press this key to access the machine's sending and
facsimile functions.
c Mail Box
Press this key to access the machine's mailbox functions.
d Print Job
Press this key to check or cancel print jobs, and to check or
print the print job log.
e ➞
Press this key to gain access to hidden function keys. The
function keys are displayed on two screens. You can also
customize the order of the function keys in Function Display
Settings in Common Settings.
Page 1 of the Basic
Features Screen (Group A)
h
Page 2 of the Basic Features Screen
ij
(Group B)
f
MEAP Application Screen
f System Monitor
Press this key to change, check, or cancel jobs, and to
check or print the job log.
g Job/Print Status Display Area
The progress of jobs and copy operations, and the status of
devices and consumables are displayed here. Also,
depending on the login service you are using, the current
Department ID or user name can be displayed here.
h Scan
Press this key to use the optional network scan function.
i Printer
Press this key to access the machine's printing functions.
j Web Access
Press this key to view web pages.
1-18
System Configuration and Parts
NOTE
•
The top of the touch panel display may differ according to the optional equipment that is attached to the
machine.
■ For the iR C3380/iR C2880
Attached Optional EquipmentDisplayed Function Keys
None
Color Universal Send Kit
Color Universal Send Kit and Color UFR II Printer
Kit, Color UFR II/PCL Printer Kit, or Color PS
Printer Kit
Color Universal Send Kit and Color Network Printer
Unit
Super G3 FAX Board
Super G3 FAX Board and Color UFR II Printer Kit,
Color UFR II/PCL Printer Kit, or Color PS Printer Kit
Super G3 FAX Board and Color Network Printer
Unit
Color Universal Send Kit, Color Network Printer
Unit, and Web Access Software
•
[Fax] is displayed only if the optional Color Universal Send Kit is not activated.
1
Before You Start Using This Machine
■ For the iR C3380i/iR C2880i
Attached Optional EquipmentDisplayed Function Keys
None
Web Access Software
System Configuration and Parts
1-19
1
Before You Start Using This Machine
•
The meaning of the icon (type of job) that appears in the Job/Print Status Display Area (on the bottom
left of the screen) is described below:
Icon (Type of Job)Description
Copy Job
Send/Fax Job
Mail Box Job
Printer Job
Report Job
Network Scan Job
Additional Functions Job
Icon (Machine Status)Description
Error
Paper Jam
Staple Jam
Replace Toner Cartridge
Replace Waste Toner Container
1-20
System Configuration and Parts
Main Power and Control Panel Power
The machine is provided with two power switches, a main power switch and a control panel
power switch, as well as a breaker that detects excess current or leakage current.
How to Turn ON the Main Power
1
Make sure that the power plug is firmly inserted into the power outlet.
WARNING
Do not connect or disconnect the power cord with wet hands, as this may result in electrical
shock.
2
If the optional Security Key is inserted
into the machine, make sure that it is in
the ON position (turn it to the right).
3
Press the main power switch to the " I "
side. The main power switch is located on
the right side of the machine.
The main power indicator on the control panel lights
when the main power switch is turned ON.
1
Before You Start Using This Machine
Security Key
I side
side
Main Power and Control Panel Power
1-21
IMPORTANT
If the main power indicator on the control panel does not light even though the main power switch is ON,
be sure to check the breaker to see if it is OFF. (See "When the Power Does Not Turn ON," in the
Reference Guide.)
4
The screens on the right are displayed
while the system software is loading.
1
Before You Start Using This Machine
● If login authentication by a login service (SDL
(Simple Device Login) or SSO (Single
Sign-on)) is not set, and an application other
than MEAP is selected as the initial function in
Common Settings (from the Additional Functions screen):
The Start Up screen is displayed until the machine is
❑
ready to scan.
If a message is displayed on the touch panel display,
proceed to step 5.
❑ The screen on the right is displayed when the
machine is ready to scan.
The machine is ready to scan in approximately 30
seconds (for the iR C3380/iR C2880) or 38 seconds
(for the iR C3380i/iR C2880i) after the screen on the
right appears.
1-22
Main Power and Control Panel Power
● If login authentication by the SDL or SSO
login service is not set, and MEAP is selected
as the initial function in Common Settings
(from the Additional Functions screen).
❑ The Start Up screen is displayed until the machine is
ready to scan.
❑ After the Start Up screen disappears, the MEAP
Start Up screen is displayed.
You can press [➞] to switch to the Copy, Mail Box,
etc. functions even if the MEAP Start Up screen
is still displayed.
❑ The MEAP Application screen is displayed.
1
Before You Start Using This Machine
Main Power and Control Panel Power
1-23
1
Before You Start Using This Machine
● If login authentication by the SDL or SSO
login service is set:
❑
The Start Up screen is displayed until the machine is
ready to scan.
❑ After the Start Up screen disappears, the MEAP
Start Up screen is displayed regardless of the Initial
Function settings.
IMPORTANT
•
If you turn OFF the main power, wait at least 10 seconds
before turning the main power back ON.
•
Do not turn the main power OFF if you want to be able to
send or receive fax or I-fax documents. Also, do not turn
the main power OFF, if the optional Super G3 FAX Board
is installed, and you want to be able to send or receive
fax documents. Sending or receiving I-fax or fax
documents cannot be done when the power is turned
OFF.
•
If SSO or SDL is set as the login service, the machine
will take longer to become ready to scan.
1-24
5
If you are using a login service, log in using the procedure for the login
service you are using.
Main Power and Control Panel Power
Things You Must Do Before Using This Machine
This section describes the important setting registrations and procedures that must be done
before the machine is used for sending operations. For the further details of the operations, see
"Things You Must Do Before Using This Machine" in the Sending and Facsimile Guide.
IMPORTANT
•
If you attempt to use the machine without registering the necessary information correctly, the machine
may not function properly.
•
Network settings must be specified in order to send scanned documents to an e-mail address, an I-fax
address, or a file server. (See the Network Guide.)
Selecting the Type of Telephone Line
Set the type of telephone line that is connected to the machine.
If this setting is incorrect, you will be unable to communicate with other machines. Be sure to
check the type of telephone line that you are using, and make the correct setting.
NOTE
For this setting, the optional Super G3 FAX Board is required.
1
Press ➞ [Communications Settings] ➞ [User Settings] under <Fax
Settings> ➞ [Tel Line Type].
2
Select the type of telephone line ➞ press [OK].
If you do not know the telephone line type, call your telephone service provider for details.
1
Before You Start Using This Machine
Things You Must Do Before Using This Machine
1-25
Setting the Current Date and Time
You can set the current date and time. The current date and time settings are used as standard
timer settings for functions that require them.
•
• Time Zone:The standard time zones of the world are expressed globally in terms
1
• Daylight Saving Time: In some countries, time is advanced throughout the summer season.
1
2
Before You Start Using This Machine
GMT:GMT stands for Greenwich Mean Time.
of the difference in hours ( up to 12 hours) from GMT ( 0 hours). A
time zone is a region throughout which this time difference is the
same.
The period in which this is applied is called "Daylight Saving Time."
NOTE
You can also specify to automatically synchronize the date and time with a server on the network from
the Additional Functions screen. (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.)
Press ➞ [System Settings] ➞ [Date & Time Settings].
Enter the current date (day, month, year)
and time using - (numeric keys).
Enter the month and the day using four digits (including
zeros).
Enter all four digits of the year, and the time in 24-hour
notation, as four digits (including zeros) without a space.
1-26
Examples: May 6➞0605
7:05 a.m.➞0705
11:18 p.m. ➞2318
● If you are setting the Time Zone:
❑
Press the Time Zone drop-down list ➞ select the time zone where the machine is located.
Things You Must Do Before Using This Machine
● If you are setting Daylight Saving Time:
❑
Press [On] ➞ [Start Date].
❑ Select the month and day from the Month and Day drop-down lists, respectively.
❑ Press [ ] or [+] to enter the time of day you want Daylight Saving Time to take effect ➞ press [OK].
❑ Press [End Date] ➞ make the settings in the same way as [Start Date] ➞ press [OK].
NOTE
If you set Daylight Saving Time, the machine automatically sets the standard time of the machine one
hour forward at the specified date and time.
3
Press [OK].
Registering Your Machine's Fax Number
For fax, you must store the machine's fax number. This number is printed on the document that
you fax to the receiving party.
The number may also be displayed on the touch panel display of the receiving party's machine,
depending on their type of machine.
NOTE
For this setting, the optional Super G3 FAX Board is required.
[ ][ ]:Press to move the position of the cursor.
[Backspace]:
code and the local fax number.
after the country code, and before the fax
number.
Press to delete the last number entered.
Things You Must Do Before Using This Machine
1-27
Registering Sender Names
You can register any name as the sender's name, such as the section or department's name, or
an individual's name.
The registered sender's name can be displayed on the touch panel display of the recipient's
machine and/or printed at the top of the documents that you send as the sender's information.
1
1
2
Before You Start Using This Machine
3
NOTE
•
You can set to display and print the sender's name instead of the name stored as the unit's name with
the Sender's Names setting from the Send Settings screen.
•
For this setting, the optional Super G3 FAX Board is required.
Select the number under which you want
to register the sender's name ➞ press
[Register/Edit].
You can store up to 99 sender names (01 to 99).
To delete a stored sender's name, select the number
under which the name is registered ➞ press [Erase].
Only one sender name can be erased at a time.
Enter the sender's name ➞ press [OK].
1-28
Things You Must Do Before Using This Machine
Registering the Unit's Name
Your name or company's name must be registered as the unit's name (a department name is
optional).
For example:
•Your name:
•Company name:
•Company name and department:
When you send a document via e-mail, fax, or I-fax, the unit name that you registered is
displayed or printed as the sender's name at the recipient's machine.
Some fax models also display sender information on the touch panel display during
transmission.
NOTE
•
If the optional Super G3 FAX Board is installed, the unit name can be printed in the TX Terminal ID.
•
If SDL or the Local Device Authentication user authentication system of SSO is set as the login service
and you are sending an e-mail message:
- The e-mail address of the login user registered for SDL or the Local Device Authentication user
authentication system of SSO is displayed in the From field on the e-mail recipient's machine, instead
of the e-mail address registered in the Device Information settings for this machine. (See "Sending an
E-Mail Message," in the Sending and Facsimile Guide.)
•
If SDL or the Local Device Authentication user authentication system of SSO is set as the login service
and you are sending an I-fax:
- The e-mail address that you registered in the Device Information settings for this machine is displayed
in the From field on the I-fax recipient's machine, and the e-mail address of the login user registered
for SDL or the Local Device Authentication user authentication system of SSO is displayed in the
Sender field. (See "Sending an I-Fax," in the Sending and Facsimile Guide.)
•
If the Domain Authentication user authentication system of SSO (including when performing Domain
Authentication with the 'Domain Authentication + Local Device Authentication' user authentication
system) is set as the login service and you are sending an e-mail message:
- The e-mail address that you registered for Active Directory or iW Accounting Manager is displayed in
the From field on the machine, instead of the e-mail address that you registered in the Device
Information settings for this machine. (See "Sending an E-Mail Message," in the Sending and
Facsimile Guide.)
•
If the Domain Authentication user authentication system of SSO (including when performing Domain
Authentication with the 'Domain Authentication + Local Device Authentication' user authentication
system) is set as the login service and you are sending an I-fax:
- The e-mail address that you registered in the Device Information settings for this machine is displayed
in the From field, and the e-mail address that you registered for Active Directory or iW Accounting
Manager is displayed in the Sender field on the recipient's machine. (See "Sending an I-Fax," in the
Sending and Facsimile Guide.)
•
For instructions on storing your machine's e-mail address, see the Network Guide.
Pressing brings up a guidance screen with information about the various features that are
available with your machine. Follow the instructions on the screen to select the operation you
want to perform. An explanation of the function and how to set it is displayed.
■ Main Menu
This is the first screen displayed when you press .
Press [Using the Help Function] to display an explanation
of how to use the Help.
NOTE
Press after selecting a mode of the Copying or Mail
Box function may bring up a guidance screen with an
explanation of that mode.
■ List Screen
Displays a list of the functions selected on the main menu.
1
Before You Start Using This Machine
Displaying a Help Screen
1-31
■ Explanation Screen
Displays a detailed explanation of the function selected on
the list screen.
Press [Try It] to jump to the screen for setting the selected
function.
Press [Display more detailed settings.] to display more
detailed information and related topics.
1
1
Before You Start Using This Machine
2
NOTE
The [Try It] key is only displayed on the Explanation
Screen for some Copy functions.
Example: The procedure for making a copy of a photo.
Press [Making Copies] ➞ [Original Type Settings].
Check the detailed information for the function.
Press [Try It] ➞ [Yes] to try using the function.
1-32
Displaying a Help Screen
Routine Maintenance
This chapter describes how to load paper, and replace toner.
If the selected paper has run out during printing, a
screen prompting you to load paper appears on the
touch panel display.
2
Routine Maintenance
IMPORTANT
•
A screen prompting you to load paper also appears if the
selected paper drawer is not fully inserted into the
machine. Make sure that the paper drawer is properly in
place.
•
Do not load envelopes or paper of an irregular size into
the paper drawers.
•
Do not load the following types of paper into the paper
drawers. Doing so may cause a paper jam.
- Severely curled or wrinkled paper
- Thin straw paper
- Heavy 2 paper (164 to 220 g/m
- Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of
this paper either.)
•
Fan the stack of paper well before loading it, and align the edges of the paper stack on a flat surface.
•
Never place paper or any other items in the empty part of the drawer next to the paper stack. Doing so
may cause paper jams.
2
)
NOTE
•
If a message prompting you to load paper appears during printing, the remaining prints are
automatically made after you load the correct paper. If you select another paper drawer, the remaining
prints are made after you press [OK].
•
To cancel printing, press [Cancel].
•
To use another available function, press [Another Function] ➞ select [Copy], [Send], [Mail Box], [Scan],
or [Print Job]
•
The following paper sizes can be loaded into paper drawers 1, 2, 3, and 4.
- Paper Drawer 1: A4, A4R, A5R, and envelopes
- Paper Drawers 2, 3, and 4: 305 mm x 457 mm, A3, A4, A4R, and A5R
•
For more information on available paper stock that can be loaded into the paper drawers, see "Available
Paper Stock," in the Reference Guide.
➞
press [Done].
2-2
Loading Paper
1
Press and release the button on the paper
drawer in which you want to load paper.
2
Grip the handle, and pull out the paper
drawer until it stops.
2
Routine Maintenance
Loading Paper
2-3
2
Routine Maintenance
3
Open a package of paper, and remove the
paper stack.
CAUTION
When loading paper, take care not to cut your
hands on the edges of the paper.
IMPORTANT
Rewrap any remaining paper in its original package, and
store it in a dry place, away from direct sunlight.
NOTE
•
For high quality printouts, use paper recommended by Canon.
•
Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also,
you should always fan paper that has just been removed from a newly opened paper package.
4
Load the paper stack into the paper drawer.
Even out the edges of the paper stack. Load the paper
stack against the right wall of the paper drawer.
Make sure that the paper size setting on the paper
drawer matches the size of the paper that is loaded.
When loading paper into the paper drawer for the first
time, set the paper size dial to match the paper size
being loaded. (See "Adjusting a Paper Drawer to Hold a
Different Paper Size," in the Reference Guide.)
IMPORTANT
•
Paper which has been rolled or curled must be
straightened out prior to use.
•
Make sure that the height of the paper stack does not exceed the loading limit mark () at the back of
the paper drawer.
2-4
Loading Paper
NOTE
•
Each paper drawer holds approximately 550 sheets of paper (80 g/m2).
•
If there are instructions on the package of paper about which side of the paper to load, follow those
instructions.
•
When the paper is loaded into the paper drawer, the side facing up is the one printed on.
•
If problems occur, such as poor print quality or paper jams, try turning the paper stack over, and reload
it.
•
For more information on the print direction of preprinted paper (paper which has logos or patterns
already printed on it), see "Relationship between Original Orientation and Preprinted Paper Output
Chart," in the Reference Guide.
5
Gently push the paper drawer back into
the machine until it clicks into place in
the closed position.
CAUTION
When returning the paper drawer to its original
position, be careful not to get your fingers caught,
as this may result in personal injury.
IMPORTANT
You will not be able to make copies or print if you load
paper that exceeds the loading limit, or if the paper
drawer is not completely pushed into the machine. Always check that the paper drawers are in place. If
a paper drawer is overloaded, decrease the amount of paper so that it does not exceed the loading limit.
NOTE
If paper runs out during copying or printing, load a new paper stack, and follow the instructions on the
touch panel display. The machine automatically restarts, and produces the remaining copies or prints.
2
Routine Maintenance
Loading Paper
2-5
Replacing the Toner Cartridge
When there is only a small amount of toner remaining
in the machine, the following message appears on the
touch panel display, as shown. You can continue
printing, but at this time you should purchase new toner
2
Routine Maintenance
of the indicated colour so that you have it available
when needed.
When toner runs out completely and prints can no
lo
nger be made, a screen with instructions on how to
replace the toner cartridge, like the one shown,
appears on the touch panel display. Follow the
instructions on the touch panel display, and the
procedure described below to help you replace the
toner cartridge.
If you press [Recover Later], you can continue certain
operations, such as setting modes and scanning
originals, even if you do not replace the toner cartridge
immediately.
WARNING
Do not burn or throw used toner cartridges into open flames, as this may cause the toner
remaining inside the cartridges to ignite, resulting in burns or fire.
2-6
CAUTION
• Keep toner out of the reach of small children. If toner is ingested, consult a physician
immediately.
• If toner gets onto your hands or clothing, wash it off immediately with cold water. Do not use
warm water as this may set the toner permanently, and you may not be able to remove the
toner stains.
Replacing the Toner Cartridge
IMPORTANT
•
Use only the toner cartridges intended for use with this machine.
•
Do not replace toner cartridges until the message prompting you to do so appears.
•
The colour of the toner to be replaced is shown on the touch panel display.
•
If you continue copying or printing in black-and-white after cyan, magenta, or yellow toner runs out, do
not remove the depleted toner cartridges from the machine.
•
You can display an error message informing the user that the remaining toner is low. For instructions on
displaying the Remaining Toner Error Message, see "Displaying the Remaining Toner Error Message,"
in the Reference Guide. For instructions on erasing the Remaining Toner Error Message, see "Erasing
the Remaining Toner Error Message," in the Reference Guide.
•
Do not touch the shutter door and gear on the toner cartridge, as this may cause the toner cartridge to
leak.
Black Toner CartridgeCyan, Magenta, or
Yellow Toner Cartridge
NOTE
•
When the message <Black toner is low. Replacement not yet needed.> appears, approximately 10% of
the toner is left. It is recommended that you get a new toner cartridge ready for replacement before the
displayed toner colour runs out.
•
Complete instructions on how to replace the toner cartridge can be accessed by pressing [Previous] or
[Next] on the touch panel display.
•
If toner runs out during a print job, the remaining prints are made after you replace the toner cartridge.
•
If black toner is left, you can continue copying and printing in black-and-white. However, if a job is
interrupted because cyan, magenta, or yellow toner runs out, copying and printing in black-and-white is
only possible for functions other than the function being used for the interrupted job.
•
After replacing toner cartridges, if printed colours are different from the colours printed before you
replaced the toner cartridges, perform an Automatic Gradation Adjustment in Common Settings (from
the Additional Functions screen). (See "Automatic Gradation Adjustment," in the Reference Guide.)
2
Routine Maintenance
Replacing the Toner Cartridge
2-7
1
Open the box with the new toner
cartridge in the upright position.
IMPORTANT
The box and protective packaging will be used again as
the packaging for the used toner cartridge from the
machine. Do not destroy the box or packaging.
22
11
2
Routine Maintenance
2
Hold the upper part of the protective
packaging as in the illustration on the
right, and pull out the protective
packaging and the toner cartridge.
3
Open the top portion of the protective
packaging by pulling it apart sideways, as
in the illustration on the right.
4
After opening the protective packaging,
the used toner cartridge will be removed
from the machine. Leave the packaging
as is.
2-8
Replacing the Toner Cartridge
5
Open the front cover of the main unit.
6
Turn the knob that corresponds with the
toner colour you want to replace in the
direction of the arrow.
IMPORTANT
Turn the knob on the toner cartridge until the arrow
points to 'Unlock'.
7
Grip the top notch on the toner cartridge,
and pull the toner cartridge out of the
toner supply port.
6
55
Black Toner Cartridge
6
55
Cyan, Magenta, or
Yellow Toner Cartridge
2
Routine Maintenance
CAUTION
Do not burn or throw used toner cartridges into
open flames, as this may cause the toner
remaining inside the cartridges to ignite resulting
in burns or a fire.
IMPORTANT
If the toner cartridge cannot be pulled out, check that the
knob is turned all the way to the appropriate position.
Black Toner Cartridge
Cyan, Magenta, or
Yellow Toner Cartridge
Replacing the Toner Cartridge
2-9
2
Routine Maintenance
8
Hold the new toner cartridge in your
hands, as shown to the right, and gently
tilt it up and down five times.
9
Push the new toner cartridge in as far as
possible.
IMPORTANT
When replacing toner cartridges, make sure that the
colour of the toner cartridge matches the colour of the
toner supply port. If the colour is different, the toner
cartridge will not fit into the port.
Black Toner Cartridge
2-10
Cyan, Magenta, or
Yellow Toner Cartridge
Replacing the Toner Cartridge
10
Return the knob to its original position.
IMPORTANT
Before you turn the knob, make sure that the toner
cartridge is pushed into the machine as far as possible.
11
Close the front cover of the main unit.
CAUTION
When closing the front cover of the main unit, be
careful not to get your fingers caught, as this may
result in personal injury.
12
Confirm the message displayed on the
touch panel display ➞ press [Yes].
10
511
Black Toner Cartridge
10
511
Cyan, Magenta, or
Yellow Toner Cartridge
2
Routine Maintenance
NOTE
•
The message displayed differs, depending on the colour
of the replaced toner cartridge.
•
If several toner cartridges are replaced simultaneously, a
message for each is displayed in order.
Replacing the Toner Cartridge
2-11
2
Routine Maintenance
13
Close the protective packaging with the
used toner cartridge inside, in the same
way as how the new toner cartridge was
packaged.
14
Hold the top portion of the protective
packaging, and place it in the box that
was used for the new toner cartridge.
15
Close the flaps of the box.
When closing the flaps, close the right flap first, and
then close the left flap. Lastly, insert the tab into the slot.
IMPORTANT
Make sure to insert the tab into the slot completely when
closing the flaps of the box.
2-12
Replacing the Toner Cartridge
Troubleshooting
This chapter explains what to do in response to a paper jam and an error message display.
The screen indicating the location of the paper jam and instructions on how to clear the paper
jam appears on the touch panel display. This screen repeatedly appears on the touch panel
display until the paper jam is entirely cleared.
WARNING
There are some areas inside the machine which are subject to high-voltages. When removing
jammed paper or when inspecting the inside of the machine, do not allow necklaces,
3
Troubleshooting
bracelets, or other metal objects to touch the inside of the machine, as this may result in
burns or electrical shock.
CAUTION
• When removing jammed originals or paper, take care not to cut your hands on the edges of
the originals or paper.
• When removing jammed originals or paper, take care not to cut your hands on the inside of
the machine. If you cannot remove the paper, contact your local authorized Canon dealer.
• When removing paper which has become jammed inside the machine, take care not to allow
the toner on the jammed paper to come into contact with your hands or clothing, as this will
dirty your hands or clothing. If they become dirty, wash them immediately with cold water.
Washing them with warm water will set the toner, and make it impossible to remove the toner
stains.
• When removing paper which has become jammed inside the machine, remove the jammed
paper gently to prevent the toner on the paper from scattering and getting into your eyes or
mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and
immediately consult a physician.
• The fixing unit and its surroundings inside the machine may become hot during use. When
removing jammed paper or when inspecting the inside of the machine, do not touch the fixing
unit and its surroundings, as doing so may result in burns or electrical shock.
• After clearing all paper jams, remove your hands from the machine immediately. Even if the
machine is not in operation, your hands, hair, or clothing may get caught in the feed rollers,
which could result in personal injury or damage if the machine suddenly starts printing.
IMPORTANT
•
If a paper jam occurs in the optional feeder, you cannot continue operating the machine. Follow the
directions on the touch panel display to clear the paper jam.
•
If the MEAP screen is displayed, a message appears in the Job/Print Monitor area. Press [System
Monitor]
paper.
➞
follow the procedures that appear on the touch panel display to help you remove the jammed
3-2
Clearing Paper Jams
NOTE
If paper is jammed in several locations, remove the jammed paper in the order indicated on the touch
panel display.
1
Inspect all paper jam locations indicated on the touch panel display, and
remove any jammed paper.
See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can
follow the instructions on the touch panel display.
If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside
the machine.
IMPORTANT
If the machine's power is turned OFF when there is a paper jam, detection of paper jams in the paper
drawers is not possible after the power is turned back ON. Clear paper jams without turning the power
OFF.
● If a paper jam occurs inside the main unit:
❑
See the instructions on the following pages.
a Fixing Unit (See "Fixing Unit (Inside the Main Unit)," in
the Reference Guide.)
b Entrance of Duplexing Unit (See "Entrance of
Duplexing Unit (Inside the Main Unit)," in the
Reference Guide.)
c Duplexing Unit (See "Duplexing Unit (Inside the Main
Unit)," in the Reference Guide.)
d Stack Bypass (See "Stack Bypass," in the Reference
Guide.)
e Paper Drawer 1 (See "Paper Drawer 1," in the
Reference Guide.)
f Paper Drawer 2 (See "Paper Drawer 2," in the Reference Guide.)
a
b
c
d
e
f
NOTE
Some areas that are shown to have paper jams may not actually have paper jams. However, always
check all locations indicated on the touch panel display in the order that is given.
3
Troubleshooting
Clearing Paper Jams
3-3
● If a paper jam occurs inside an optional unit:
❑
See the instructions on the following pages.
a Cassette Feeding Unit-Y3 (See "Cassette Feeding
Unit-Y3 (Optional)," in the Reference Guide.)
b Paper Deck-Z1 (See "Paper Deck-Z1 (Optional)," in
the Reference Guide.)
a
3
b
c Feeder DADF-L1) (See "Feeder (DADF-L1)," in the
Reference Guide.)
Troubleshooting
d Finisher-Z1 (See "Finisher-Z1 (Optional)," in the
Reference Guide.)
e Inner 2way Tray-D1 (See "Inner 2way Tray-D1
(Optional)," in the Reference Guide.)
c
d
e
3-4
f Copy Tray-J1 (See "Copy Tray-J1 (Optional)," in the
Reference Guide.)
f
Clearing Paper Jams
g Finisher-Y1 (See "Inside the Top Cover of
Finisher-Y1 or Saddle Finisher-Y2 (Optional)," and
"Inside the Buffer Pass Unit-E2 of the Finisher-Y1 or
Saddle Finisher-Y2 (Optional)" in the Reference Guide.)
h Saddle Finisher-Y2 (See "Inside the Top Cover of the
Finisher-Y1 or Saddle Finisher-Y2 (Optional),"
"Inside the Buffer Pass Unit-E2 of the Finisher-Y1 or
Saddle Finisher-Y2 (Optional)," "Inside the Front
Cover of the Saddle Finisher-Y2 (Optional)," or
"Saddle Stitcher Unit (Optional)," in the Reference Guide.)
i Puncher Unit-L1 (See "Puncher Unit-L1(Optional),"
in the Reference Guide.)
2
After you have removed all of the jammed paper at the locations indicated
g
h
on the touch panel display, restore all levers and covers to their original
positions.
3
i
Troubleshooting
3
Continue to follow the procedure and instructions displayed on the touch
panel display.
Once you have removed all of the jammed paper in locations other than the feeder, printing or copying
resumes.
If there is paper that still needs to be removed, a screen indicating how to clear that paper jam
appears on the touch panel display. Repeat the procedure from step 1.
NOTE
You do not have to re-enter the number of copies or prints, even if you are printing multiple sets. The
machine automatically recalculates the number of copies or prints to make based on the number of
sheets that have jammed.
Clearing Paper Jams
3-5
List of Error Messages
List of Error Codes without Messages
If a job or operation does not complete successfully, check the error code, and perform the
necessary operations according to the error code displayed. You can check the error code on
the Details screen under [Log] from the System Monitor screen. (See "Job Details," in the
Reference Guide.)
3
Troubleshooting
If a send, receive, or fax job does not complete successfully, the error code is printed in the
Results column on the Activity Report and Send Report. (See "Printing Communication
Reports," in the Sending and Facsimile Guide.)
Perform the necessary procedures according to the error code.
NOTE
If a send job is cancelled, <STOP> is printed in the Results column on the Send report.
# 001
Cause 1Differently sized originals were scanned, and the Different Size Originals mode was not set.
RemedyPlace your originals, specify the Different Size Originals mode, and try scanning again.
Cause 2Differently sized originals were scanned in the 2-Sided mode, and the Different Size Originals
mode was not set.
RemedyPlace your originals, specify the 2-Sided and Different Size Originals modes, and try
scanning again.
3-6
# 009
Cause 1There is no paper.
RemedyLoad paper. (See "Paper Drawers," in the Reference Guide.)
Cause 2The paper drawer is not inserted correctly into the machine.
RemedyInsert the paper drawer properly. (See "Paper Drawers," in the Reference Guide.)
List of Error Messages
# 037
CauseDocuments could not be received because there was insufficient memory available.
RemedyErase unnecessary documents and documents with errors from memory to increase the
amount of available memory.
#099
CauseCopying/printing was interrupted.
RemedyTry copying/printing again.
# 701
Cause 1The specified Department ID does not exist, or the password has changed.
RemedyEnter the correct Department ID or password using - (numeric keys) on the control
panel, and try again.
Cause 2The Department ID or password was changed while the machine was processing a job, or
<Allow Printer Jobs with Unknown IDs> is set to 'Off'.
RemedyContact your System Manager.
# 703
CauseThe hard disk is full, and no more images can be scanned.
Remedy 1Wait a few moments, and try scanning again after other send jobs are complete.
Remedy 2Erase documents stored in inboxes. If the machine still does not operate normally, turn the
main power OFF, and then back ON again.
3
Troubleshooting
# 711
CauseThe inbox memory is full.
RemedyErase the unnecessary documents stored in the inbox.
# 712
CauseThe maximum number of documents are already stored in the inbox.
RemedyErase the unnecessary documents stored in the inbox.
List of Error Messages
3-7
# 749
CauseYou could not execute the job because a service call message is being displayed.
RemedyTurn the main power OFF, wait for 10 or more seconds, and turn the main power back ON. If
the machine still does not work normally, turn the main power OFF, disconnect the machine,
and contact your local authorized Canon dealer.
# 759
CauseAn error occurred while sending the URL of a User Inbox.
RemedyContact your System Manager.
3
# 816
CauseCannot print because the set page limit total has been reached.
RemedyContact your System Manager.
# 849
Troubleshooting
CauseDevice information could not be delivered because the client machine is processing a job.
RemedyTry delivering device information again after the client machine finishes processing the job.
# 850
CauseDevice information could not be delivered because a screen relating to the delivered device
information is being displayed.
RemedyTry delivering the device information again after the screen is cleared from the client
machine.
3-8
List of Error Messages
# 851
Cause 1There is insufficient memory remaining in the system.
Remedy 1Check the system's available memory, and delete any unnecessary documents stored in
Cause 2The machine's memory is full.
inboxes.
RemedyErase unnecessary documents and documents with errors from memory to increase the
amount of available memory. (See Chapter 6, "Receiving Documents," in the Sending and
Facsimile Guide, and Chapter 2, "Introduction to the Mail Box Functions," in the Copying and
Mail Box Guide.)
Cause 3The document cannot be stored because there are more than 1,500 documents in the
specified inbox.
3
RemedyIf there are a large number of documents, delete the unnecessary ones from the specified
inbox.
# 852
CauseAn error occurred because the main power switch was turned OFF while a job was being
processed.
Troubleshooting
RemedyCheck to see if the main power switch is turned ON. Try processing the job again, if
necessary.
List of Error Messages
3-9
# 853
Cause 1When trying to print a large number of pages, the job is not performed due to insufficient
memory resources.
RemedyReduce the number of pages to print, or perform the print job again when no other jobs are
reserved.
Cause 2The job could not be processed, because it was cancelled from the printer driver while the
RemedyTry printing again.
print data was being sent to the machine.
Cause 3The spool memory is full when Use Spooler in Network Settings in System Settings (from the
Additional Functions screen) is set to 'On', therefore, data received from the host could not be
3
spooled.
RemedySet Use Spooler in Network Settings in System Settings (from the Additional Functions
screen) to 'Off', and try sending the print data again. (See Chapter 3, "Using a TCP/IP
Network," in the Network Guide.)
Cause 4The maximum number of receivable data exceeds the receive limit. (See Chapter 6,
"Receiving Documents," in the Sending and Facsimile Guide.)
check the sent data.
Troubleshooting
RemedyTry printing the documents again after all current jobs are complete. If you still cannot print,
Cause 5The number of secured documents exceeded the maximum limit that can be reserved at a
time.
RemedyPrint or erase the secured documents that are stored in the machine, and try printing again.
3-10
# 854
CauseDevice information could not be delivered because the client machine has Restrictions for
Receiving Device Info. in Device Information Delivery Settings in System Settings (from the
Additional Functions screen) set to 'On'.
RemedyTry delivering device information again after setting Restrictions for Receiving Device Info. in
Device Information Delivery Settings in System Settings (from the Additional Functions
screen) to 'Off'.
List of Error Messages
# 855
CauseDevice information could not be delivered because a language that the client machine does
not support was included in the device information.
RemedyContact your local authorized Canon dealer.
# 856
CauseThe job was cancelled because there was not enough free space on the hard disk to store
the temporary data.
RemedyContact your System Manager.
# 857
CauseData reception timed out, or the job was cancelled at the host.
3
RemedyCheck that the network is functioning properly, and then try printing again.
# 858
CauseThere is a problem with the print data sent from an external application.
Troubleshooting
RemedyCheck the settings of the data sent to the machine, make sure they are compatible with the
machine, and try sending the data again.
# 859
Cause 1A compression error occurred with the image data.
RemedyCheck the print settings, and try printing again.
Cause 2An original was not scanned properly, or the orientation of the original was incorrect.
RemedyCheck the scan settings, and try scanning again.
List of Error Messages
3-11
# 864
Cause 1The external controller or controller board is not attached, or is not functioning properly.
RemedyContact your System Manager.
Cause 2The external controller or controller board cannot be recognized correctly.
RemedyContact your System Manager.
# 865
3
CauseA function related to performing jobs is restricted.
The iR C3380/iR C3380i/iR C2880/iR C2880i offers the user many functions, such as printing,
scanning, copying, and sending, which can be used together. The following table provides you
with the details of multifunctional operations.
: Available
: Unavailable
: Available, but with conditions
4
Appendix
via
Network
Receive
Send
Scan
Print
Copy:
Scan and Print
via Fax
Print
Data
via
Network
via Fax
Copy/
Mail
Box
Send
Copy
RX
Document
Print
Data
ReceiveSendScanPrint
via
Net-
work
via
Fax
Print
Data
via
Net-
work
*3*3*3*3*3
*3*1*1*3*1*3*1*3*1
*3*1*3*1*3*1*3
*3*1*3*1*1*3
*3*1*3*1*3
Copy/
via
Mail
Fax
*1*1*1
*1
SendCopy
Box
Copy:
RX
Docu-
ment
*2*2*3*2*3*2
*2*2*3*2
Print
Data
*2*2
*2*2
Scan
and
Print
4-2
Multifunctional Operations
*1 The machine's performance may be affected if image processing, such as compression, enlargement/reduction, and
rotation, are carried out.
*2 The output order of competing jobs varies, depending on whether an optional finisher is attached.
When an optional finisher is attached: one set is output alternately for each job
When an optional finisher is not attached: one page is output alternately for each job
*3 The machine's processing speed may be lowered.
NOTE
•
The machine's performance may be affected if several network send and received jobs are being
carried out at the same time.
•
The operation of printing data from an inbox is included in "Print Data" under "Print" in the table.
4
Appendix
Multifunctional Operations
4-3
Available Paper Stock
The paper types that can be used with this machine are shown in the following table. Icons
indicating the type of paper loaded in each paper drawer can be displayed on the paper
selection screen if you store that information in the machine beforehand. (See "Identifying the
Type of Paper in a Paper Source," in the Reference Guide.)
: Available : Unavailable
Paper Type
4
*1
Plain
*2
*1
*1
*3
*4
*5
*6
Appendix
Recycled
Color
Pre-punched
Bond
Heavy 1
Heavy 2
Transparency
Tracing Paper
Paper Drawer
(64 to 169 g/m
Paper Source
2
)
Stack Bypass
(64 to 220 g/m
2
)
Paper Deck
(optional)
(64 to 105 g/m
2
)
Labels
Coated
Envelopes
*1 Plain, Color, and Pre-punched paper are from 64 to 105 g/m2.
*2 Recycled paper is from 64 to 80 g/m
*3 Heavy 1 paper is from 106 to 163 g/m
selected.
*4 Heavy 2 paper is from 164 to 220 g/m
*5 Use only A4 transparencies made especially for this machine.
*6 Some types of tracing paper cannot be used.
*7 If the optional Envelope Feeder Attachment-C2 is attached to Paper Drawer 1, envelopes can be loaded.
4-4
Available Paper Stock
2
. You can use 100% recycled paper for Recycled paper.
2
. If heavy paper is loaded in a paper drawer, the 2-Sided mode cannot be
2
.
*7
: Available : Unavailable
Paper SizeWidth x Length
-305 mm x 457mm
SRA3320 mm x 450 mm
A3297 mm x 420 mm
A4297 mm x 210 mm
A4R210 mm 297 mm
A5210 mm x 148 mm
A5R148 mm x 210 mm
COM 10 No.10104.7 mm x 241.3 mm
Monarch: Catalog
Glove No.8
Envelope
Irregular Size
DL110 mm x 220 mm
ISO-B5176 mm x 250 mm
ISO-C5162 mm x 229 mm
Yougata 4105 mm x 235 mm
98.4 mm x 190.5 mm
99 mm x 140 mm to
320 mm x 457 mm
Paper
Drawer 1
*1
*1
*1
*1
*1
*1
Paper Source
Paper
Drawer
2, 3, 4
Stack
Bypass
Paper
Deck
(optional)
4
Appendix
*1 If the optional Envelope Feeder Attachment-C2 is attached to Paper Drawer 1, envelopes can be loaded.
NOTE
•
For instructions on loading paper, see the following sections:
- Paper Drawers: "Loading Paper," in the Reference Guide
- Paper Deck: "Paper Deck-Z1 (Optional)," in the Reference Guide
- Stack Bypass: "Making Prints Using the Stack Bypass," in the Reference Guide
•
Paper Drawers 3, 4, and the Paper Deck-Z1 is optional.
Available Paper Stock
4-5
Check Sheet for the Periodic Inspection of the
Breaker
Copy this page for future use, and store it in a safe place near the machine in order to document
your periodic inspections of the breaker.
■ How to Inspect the Breaker Periodically
Follow the procedure described in "Periodic Inspection of the Breaker," on p. xxvi, once or twice a month.
■ How to Fill in This Check Sheet
Fill in the date of inspection and the name of the inspector.
When the inspection is completed successfully, write a check mark under "OK."
If not, contact your local authorized Canon dealer. (Also, write a check mark under "NG" (No Good).)
4
Appendix
Date of
Inspection
InspectorInspector
ResultResult
OKNGOKNG
Date of
Inspection
4-6
Check Sheet for the Periodic Inspection of the Breaker
iR C3380/iR C3380i
iR C2880/iR C2880i
Guide de l'utilisateur
Guides de la machine
Les guides de cette machine sont les suivants. Les consulter pour obtenir des informations détaillées.
La liste ci-dessous comprend les guides accompagnant les périphériques en option. Selon la configuration système
et le produit acheté, il est possible que certains ne s'appliquent pas à cette machine.
Les guides signalés par ce symbole sont disponibles en version
imprimée.
Les guides identifiés par ce symbole sont fournis au format PDF sur
le CD-ROM qui accompagne la machine.
CD-ROM
• Référence rapide pour les opérations de base
Pour les opérations de base ➞ Fonctions de base
Pour le mode Utilisateur ➞ En fonction de vos besoins
• Apprentissage de la machine
Le CD du didacticiel constitue une aide à l'apprentissage des différentes
fonctions de la machine.
• Informations de base
• Opérations de base
pannage
• Dé
• Principes de la copie et de la fonction boîte aux
lettres
• Principes de l'envoi et de la télécopie
• Configuration de la connexion réseau et installation
du logiciel du CD-ROM
• Utilisation de l'interface utilisateur distante
• Connexion et configuration du réseau
Guide simplifié
CD du didacticiel
Guide de l'utilisateur
(Le présent document)
Guide de référence
Guide des fonctions copie
et boîte aux lettres
Guide des fonctions envoi
et télécopie
Guide de prise en main du
réseau
Guide du logiciel
d'administration
Guide de mise en réseau
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• Installation et utilisation de Color Network ScanGear
• Utilisation des imprimantes PS/PCL/UFR II
• Installation et utilisation du pilote d'imprimante PCL
• Installation et utilisation du pilote d'imprimante PS
Guide de l'utilisateur
Color Network ScanGear
Guide de l'impression
PS/PCL/UFR II
Guide du pilote PCL
Guide du pilote PS
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• Installation et utilisation du pilote
d'imprimante UFR II
Guide du pilote UFR II
CD-ROM
• Installation et utilisation du pilote
d'imprimante PS Mac OS X
• Installation et utilisation du pilote
d'imprimante UFR II Mac OS X
• Installation et utilisation du pilote de télécopie
• Installation d'applications MEAP et utilisation du
service de connexion
Guide du pilote PS Mac
Guide du
pilote UFR II Mac
Guide du pilote de
télécopie
Guide de l'administrateur
MEAP SMS
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• Pour visualiser un fichier PDF, Adobe Reader/Adobe Acrobat Reader est nécessaire. Si Adobe Reader/Adobe Acrobat Reader n'est pas installé sur
votre système, Il est possible de le télécharger depuis le site Web d'Adobe Systems Incorporated.
• Un soin particulier a été apporté à la rédaction de ce guide afin d'éviter les inexactitudes ou omissions. Toutefois, du fait de notre souci constant
d'amélioration de nos produits, il est possible d'obtenir des spécifications techniques précises auprès de la société Canon.
Nous vous remercions d'avoir porté votre choix sur la série iR C3380/iR C3380i/iR C2880/iR C2880i de
Canon. Nous vous invitons à lire attentivement ce guide avant toute manipulation, afin de tirer le
meilleur parti des avantages offerts par la machine. Nous vous prions également de le conserver avec
soin pour pouvoir le consulter en cas de besoin.
Ce guide imprimé contient tout ce qu'il faut savoir avant d'utiliser cette machine et les opérations de
base. Pour plus d'informations sur le fonctionnement, se reporter aux manuels qui se trouvent sur le
CD-ROM joint.
Présentation du guide
Conventions adoptées
Des symboles sont utilisés dans ce guide pour attirer l'attention sur les procédures, restrictions,
précautions d'emploi et consignes de sécurité à observer.
AVERTISSEMENT
.
ATTENTION
.
REMARQUE
.
NOTE
Point pouvant présenter un danger pour l'utilisateur si les instructions ne sont pas
respectées. Ces recommandations sont à respecter rigoureusement.
Point important pour la sécurité de l'utilisateur ou qui doit être respecté pour éviter
les dommages matériels. Ces points importants sont à respecter rigoureusement.
Point important concernant le fonctionnement. A lire attentivement pour bien
utiliser la machine et éviter de l'endommager.
Informations complémentaires concernant le fonctionnement ou les procédures. Il
est conseillé de lire ces informations.
vi
Mentions légales
Nom du produit
La législation en matière de sécurité impose de déposer le nom du produit. Dans certaines
régions du monde où le produit est commercialisé, le nom suivant dans ( ) peut avoir été
déposé à la place.
iR C3380/iR C3380i/iR C2880/iR C2880i/iR C3380Ne/iR C3380e (F147700)
Protection contre la contrefaçon
Cette machine est équipée d'une fonction anticontrefaçon. Par conséquent, si le document à
copier ressemble beaucoup à un billet de banque, la copie risque d'être impossible.
Exigences CEM de la directive européenne
Cet équipement est conforme aux principales exigences CEM de la directive européenne. Ce
produit est conforme aux spécifications CEM de la directive européenne pour une alimentation
secteur nominale de 230 V, 50 Hz, avec une tension nominale de 220 V – 240 V, 50/60 Hz.
• L'utilisation de câble blindé est nécessaire pour satisfaire aux exigences techniques CEM de
la directive européenne.
Mentions légales
vii
Faisceau laser
Canon certifie que ce produit est un produit laser de Classe 1, d'après les normes
IEC60825-1:2007 et EN60825-1:2007. ce qui signifie qu'il n'émet pas de rayonnements laser
dangereux.
Le système optique étant conçu de sorte que les rayonnements émis demeurent captifs des
capots de protection et des portes externes, à aucun moment du cycle de fonctionnement le
faisceau laser ne risque de rayonner hors de la machine. Ne pas retirer les capots de protection
et les portes externes, sauf indication expresse du Guide de référence de la machine.
Informations complémentaires
Lors de l'entretien ou du réglage du système optique du produit, veiller à ne placer aucun objet
brillant (tournevis, etc.) sur le trajet du faisceau laser. En outre, les objets personnels, tels que
montres, alliances, etc., doivent être enlevés, car ils sont susceptibles de réfléchir le faisceau
qui, visible ou invisible, peut occasionner des lésions oculaires permanentes.
Les étiquettes illustrées ci-dessous figurent à l'intérieur de la porte avant de la machine et sur
l'en
semble de transport.
D'après les normes IEC60825-1:2007 et EN60825-1:2007, ce produit correspond aux
catégories suivantes :
CLASS 1 LASER PRODUCT
LASER KLASSE 1
APPAREIL Á LASER DE CLASSE 1
APPARECCHIO LASER DI CLASSE 1
PRODUCTO LÁSER DE CLASE 1
APARELHO A LASER DE CLASSE 1
LUOKAN 1 LASER-TUOTE
LASERPRODUKT KLASS 1
ATTENTION
L'utilisation de commandes ou réglages, ou l'exécution de procédures autres que celles
spécifiées dans le présent guide peuvent être cause d'exposition à un rayonnement
dangereux.
viii
Mentions légales
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