Canon iR5870C, iR5870Ci, iR6870C, iR6870Ci Installation Procedure

Installation Procedure

iR C6800 Series

Jan 25 2006

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, in-

stallation, maintenance, and repair of products. This manual covers all localities where the prod-

ucts are sold. For this reason, there may be information in this manual that does not apply to

your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or

changes in products. When changes occur in applicable products or in the contents of this manual,

Canon will release technical information as the need arises. In the event of major changes in the

contents of this manual over a long or short period, Canon will issue a new edition of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent

with local law.

Trademarks

The product names and company names used in this manual are the registered trademarks of the

individual companies.

not be copied, reproduced or translated into another language, in whole or in part, without the

written consent of Canon Inc.

Printed in Japan

Caution

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Symbols Used

This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Introduction

Memo

REF.

Indicates an item requiring disconnection of the power plug from the electric outlet.

Indicates an item intended to provide notes assisting the understanding of the topic in question.

Indicates an item of reference assisting the understanding of the topic in question.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

Introduction

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation.

　In the diagrams, represents the path of mechanical drive; where a signal name accom-

panies the symbol , the arrow indicates the direction of the electric signal.

　The expression "turn on the power" means flipping on the power switch, closing the front

door, and closing the delivery unit door, which results in supplying the machine with power.

2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.

　In practically all cases, the internal mechanisms of a microprocessor cannot be checked in

the field. Therefore, the operations of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be communicated in the form of Service Information bulletins. All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be able to identify and isolate faults in the machine."

Contents

Chapter 1 Installation Procedure

1.1 Making Pre-Checks ............................................................................................................................................ 2

1.1.1Selecting the Site of Installation ................................................................................................................. 2

1.1.2Installation Environment .............................................................................................................................. 3

1.1.3Checking the Contents................................................................................................................................. 4

1.2 Unpacking and Installation................................................................................................................................ 8

1.2.1Before Starting the Work ............................................................................................................................. 8

1.2.2Turning Off the Host Machine..................................................................................................................... 8

1.2.3Unpacking the Machine ............................................................................................................................... 8

1.2.4Attaching the Pickup Assembly ................................................................................................................ 11

1.2.5Attaching the Scanner System ................................................................................................................. 12

1.2.6Locking the Primary Transfer Roller in Place......................................................................................... 13

1.2.7Before Attaching the Developing Assembly ........................................................................................... 13

1.2.8Attaching the Color Developing Assemblies .......................................................................................... 17

1.2.9Attaching the Black Developing Assembly ............................................................................................. 20

1.2.10Attaching the Process Unit...................................................................................................................... 23

1.2.11Attaching the Fixing Assembly ............................................................................................................... 27

1.2.12Fitting the Black Toner Bottle.................................................................................................................. 28

1.2.13Checking the Environment Switch ......................................................................................................... 29

1.2.14Turning On the Main Power Switch....................................................................................................... 29

1.2.15Setting Up the Paper Cassette............................................................................................................... 30

1.2.16Changing the Deck Paper Size (right, left) ........................................................................................... 31

1.2.17Fitting the Color Toner Cartridge............................................................................................................ 32

1.2.18Supplying Black Toner ............................................................................................................................. 33

1.2.19Cleaning the Intermediate Transfer Belt ............................................................................................... 33

1.2.20Supplying Color Toner ............................................................................................................................. 34

1.2.21Setting Auto Gradation Correction......................................................................................................... 34

1.2.22Checking the Image/Operation............................................................................................................... 35

1.2.23Adjusting the Horizontal Registration .................................................................................................... 35

1.2.24Adjusting the Leading Edge Registration.............................................................................................. 37

1.2.25Securing the Machine in Place............................................................................................................... 38

1.2.26If Not Connected to a Network ............................................................................................................... 39

1.2.27Affixing the Shut-down warning label .................................................................................................... 39

1.3 Checking the Connection to the Network ..................................................................................................... 40

1.3.1Overview ...................................................................................................................................................... 40

1.3.2Using the PING Utility ................................................................................................................................ 40

1.3.3Using a Remote Host Address ................................................................................................................. 40

1.4 Troubleshooting the Network.......................................................................................................................... 41

1.4.1Overview ...................................................................................................................................................... 41

1.4.2Checking the Connection of the Network Cable.................................................................................... 41

1.4.3Using a Loopback Address ....................................................................................................................... 41

1.4.4Using a Local Host Address...................................................................................................................... 41

1.5 Installing the Card Reader............................................................................................................................... 42

Contents

1.5.1Points to Note About Installation ............................................................................................................. 42

1.5.2Checking the Contents.............................................................................................................................. 42

1.5.3Installation ................................................................................................................................................... 42

1.5.4Using the Card Reader in Combination with NetSpot Accountant (hereafter, NSA)....................... 44

1.6 Installing the NE Controller-A1....................................................................................................................... 45

1.6.1NE Controller-A1 Installation Procedure ................................................................................................ 45

1.7 Installing the Original Tray.............................................................................................................................. 46

1.7.1Checking the Contents.............................................................................................................................. 46

1.7.2Attachment.................................................................................................................................................. 46

1.8 Installing the Key Switch Unit-A1................................................................................................................... 47

1.8.1Checking the Contents.............................................................................................................................. 47

1.8.2Attachment.................................................................................................................................................. 47

1.9 Installing the Reader Heater Kit..................................................................................................................... 49

1.9.1Checking the ComponentsÅiReader Heate-C1Åj................................................................................. 49

1.9.2Before Starting the Work........................................................................................................................... 49

1.9.3Installation Procedure................................................................................................................................ 49

1.10 Installing the Voice Guidance Kit................................................................................................................. 53

1.10.1Checking Items in the Package ............................................................................................................. 53

1.10.2Turning Off the Host Machine................................................................................................................ 54

1.10.3Installation Procedure ............................................................................................................................. 54

Chapter 1 Installation

Procedure

Chapter 1　

1.1 Making Pre-Checks

1.1.1 Selecting the Site of Installation

0002-6395

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Be sure that the site of installation satisfies the following requirements; if possible, visit the user's before delivery of

the machine:

(1) There must be a properly grounded power outlet that is rated as indicated (+/-10%) and that may be used ex-

clusively by the machine.

(2) The temperature of the site must be between 15 and 30 deg C and humidity, between 25% and 80%. The ma-

chine may not be installed near a water faucet, water boiler, humidifier, or refrigerator.

(3) The site must not be near a source of fire or in an area subject to dust or ammonium gas. If the area is exposed

to the direct rays of the sun, the windows must be furnished with curtains.

(4) The site must be well ventilated. However, the machine must not be installed near the air vent of the room. The

ozone generated by the machine while in operation is not of a level that can harm the health of the individuals

around the machine. Nevertheless, some may find it to be unpleasant, and the room must be ventilated often.

(5) The machine must be placed on a level floor so that all its feet remain in contact with the floor and the machine

will remain level.

(6) There must be enough space around the machine. The following diagram shows the minimum dimensions;

whenever possible, be sure there will be more space than indicated:

(a) Copier [1]

200cm

50cm

10cm

[1]

210cm min

F-1-1

50cm

(b) Copier [1] + Punch Unit [2] + Finisher [3] + Side Deck [4]

10cm

Chapter 1

[4]

50cm

200cm

50cm

[3]

[2]

[1]

50cm

310cm

F-1-2

(7) The machine will be placed on the side of the slope plate having a pin hole [1]. Be sure that the space will be

on this side (left side).

The side of the slope plate having a pin hole (left) is where the delivery side of the machine will be, with the

front of the machine facing the side indicated by the arrow.

Front

[1]

F-1-3

1.1.2 Installation Environment

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Check that the environment of the site meets the following requirements:

0002-6399

Chapter 1　

(%RH)

[1]

20 10

010152030˚C

(32) (50) (59) (68) (86) (˚F)

[2]

F-1-4

[1] Humidity

[2] Temperature

1.1.3 Checking the Contents

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

0002-6404

Chapter 1

[6]

[1]

[7]

[2]

[8]

[3]

[9]

[4]

[5]

[10]

[15]

[21]

[11]

[16]

[22]

[12]

[17]

[23]

[13]

[18]

[14]

[19] [20]

[24]

F-1-5

[1] Black toner bottle (black; only for 100/230V AU model) 1 pc.

[2] Color toner cartridge(cyan, magenta, yellow;

only for 100V/230V AU model)

1 pc. each

[25]

[3] Black developing assembly (black) 1 pc.

[4] Color developing assembly (cyan, magenta, yellow) 1 pc. each

Chapter 1　

[5] Black developing assembly locking plate 1 pc.

[6] Process unit cover 1 pc.

[7] Touch pen 1 pc.

[8] Service book case 1 pc.

[9]* Cassette size label* 2 pc.

[10] ADF size label 1 pc.

[11] Grounding cord (100-V model only) 1 pc.

[12] QR sheet (100-V model only) 1 pc.

[13] Power cord (230-V model only) 1 pc.

[14] Service book 1 pc.

[15] User's Manual 1

[16] Grip 2 pc.

[17] Pickup assembly face place 2 pc.

[18] Delivery assembly face plate 2 pc.

[19] Binding screw (M4X8) 2 pc.

[20] RS tightening screw (M4X8) 3 pc.

[21] Left deck locking plate 1 pc.

[22] No Copy label (non-100-V model) 3 pc.

[23] Glass Cleaning instructions label (non-100-V model) 1 pc.

[24] Glass Cleaning instructions label (non-100-V model) 1 pc.

[25]** Shut-down warning label 1 pc.

* Found inside the cassette 3 (upper cassette).

** The shut-down warning label is used for iR C6870/C5870 Series only.

Chapter 1

1.2 Unpacking and Instal-

lation

1.2.1 Before Starting the

Work

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /

/ iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Keep the following in mind when installing the ma-

chine:

- When a machine is moved from a cold to warm loca-

tion, condensation can occur in its pickup/feeding

assembly, ultimately causing image faults. As nec-

essary, leave the machine alone for at least 1 hour

without unpacking, and start the work when it has

fully become used to the room temperature.

(The term "condensation" refers to a symptom in

which droplets of water occur on the surface of a

metal object brought in from a cold to warm loca-

tion as the result of rapidly cooling vapor around it.)

- The machine weighs about 230 kg. Be sure to work

in a group of 4 persons when lifting it.

- Be sure to turn the 2 adjusters (front) found on the

bottom of the machine clockwise to release them.

These adjusters can slip off the machine when the

machine is moved. Take care not to lose them.

0002-6409

[2] Turn off the main power switch.

[3] Disconnect the power cable (from the power out-

let).

iR C6870/C5870

Turning Off the Main Power

When turning off the main power, be sure to go

through the following in strict sequence to protect the

machine's hard disk:

[1] Hold down on the power switch on the control

panel for 3 sec or more.

[2] Operate on the touch panel according to the shut-

down sequence indicated so that the main power

switch may be turned off.

[3] Turn off the main power switch.

[4] Disconnect the power cable (for the power outlet).

1.2.3 Unpacking the Machine

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /

/ iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Open the shipping box, and remove the plastic cov-

ers.

2) Insert the two grips [2] while inserting a screwdriv-

er to the grip insert hole [1] where is main body's

paper pickup side.

0002-6411

1.2.2 Turning Off the Host Machine

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /

/ iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

iR C6800/C5800

Turning Off the Main Power

[1] Turn off the control panel power switch.

0011-3879

[2]

F-1-6

[2]

Chapter 1

[1]

F-1-8

5) Move the machine in the direction of the arrow;

then, remove the 2 slope plates [2] from the middle

of the skid [1].

3) While holding the grips on the pickup side (front,

rear), lift the machine slightly, and remove the pad

[1] in the direction of the arrow.

(weight of the machine: about 230 kg)

[1]

F-1-7

4) While holding the grips on the delivery side (front,

rear), lift the machine slightly, and remove the pad

[1] in the direction of the arrow.

At this time, do not lift the machine more than nec-

essary. Otherwise, you can lose the balance.

(weight of the machine: about 230 kg)

[2]

[1]

F-1-9

6) Detach the 2 pins taped to the back of the slope

plate.

7) Turn over the slope plate [1], and set it as shown;

then, match the skid and the slope plate by their pin

holes, and insert the pin [2] (1 pc. each).

[2]

[1]

F-1-10

Chapter 1　

Check that the caster [1] has not rolled off the skid [2].

Also, Check that it has not ridden over the edge [3] of

the skid.

[1][2] [3]

F-1-11

8) While holding the grips on the delivery side of the

machine, move the machine along the slope plates

and off the skid.

9) Remove the packing tape from the machine.

10) Remove the two grips [2] by inserting a screw-

driver to the grip insert hole [1].

[1]

[2]

F-1-12

11) Attach the 2 included pickup assembly face plate

[2] over the holes [1] from which you have removed

the grips.

[1]

[2]

F-1-13

12) Remove the 2 screws [1], and rear right cover [2].

[1]

[2]

F-1-14

13) Insert the 2 grips [1] you removed in the foregoing

Chapter 1

step in the compartment [2] found at the rear right

of the machine.

[1]

[2]

[1]

F-1-15

14) Attach the right cover (lower rear) [2] with 2

screws [1].

[1]

the grips.

[1]

[2]

F-1-18

1.2.4 Attaching the Pickup Assembly

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /

/ iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

0002-6414

[2]

[1]

F-1-16

15) Store the 2 grips [1] on the delivery side as shown

so that they are inside the machine.

[1]

F-1-17

1) Remove the 3 shipping tags [1] from the right rear

lower cover.

[1]

F-1-19

2) Open the upper right cover [1] and the lower right

cover [2]; then, remove the 3 unlocking spacers [3]

from the pickup slot of the right deck and the cas-

settes.

16) Attach the 2 included delivery assembly face

plates over the holes [1] in which you have stored

Chapter 1　

[1]

[3]

[2]

F-1-20

To remove the release spacer, be sure first to push its

lever [1] in the direction of A before removing it in the

direction of B. removing the lever [1] of the release

spacer horizontally by mistake can damage the pickup

assembly. Take full care.

press on the release button. If so, remove the deck as-

sembly by hand.

5) Open the front cover.

6) Match the included left deck locking plate [1]

against the 2 holes in the left deck rear side plate;

then, secure it in place using a screw (RS tighten-

ing; M4x8) [2].

[2]

[1]

[A]

[B]

F-1-21

3) Close the upper right cover and the lower right cov-

er.

4) Press the release button, and remove the left deck.

F-1-22

- When attaching the left deck locking plate, take care

not to trap the left deck cable by the plate. (To facil-

itate the work, try lightly pressing down on the deck

cable.)

- Pull lightly on the deck cable to check that the cable

is not trapped.

7) Close the left deck.

1.2.5 Attaching the Scanner System

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /

/ iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

0002-6566

The left deck is not supported by its locking plate, and

the deck assembly may not remove in response to a

1) Open the ADF, and remove the packing material.

2) Remove the screw [1] used to attach the scanner.

1.2.7 Before Attaching the Developing Assem-

Chapter 1

[1]

F-1-23

Advise the user to store away the screw used to fix the

scanner system in plate. It will be used when relocat-

ing the machine in the future.

1.2.6 Locking the Primary Transfer Roller in Place

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /

/ iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

0002-6568

bly

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /

/ iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Pull the grip [1] toward the front to fully open the

upper right cover [2].

[1]

F-1-25

2) Remove the 2 screws [1], and remove the right cov-

er (upper) [2].

[2]

0002-6569

[2]

1) Lift the primary transfer roller locking lever [1] in

the direction of the arrow to lock the roller in place;

then, attach the primary transfer roller locking lever

[1] using the included binding screw (M4x8) [2].

[2]

[1]

F-1-24

[1]

F-1-26

3) Press the release button [1] of the right deck, and

slide out the right deck [2].

Chapter 1　

[1]

[2]

F-1-27

4) Remove the screw [1] found at the lower right;

then, remove the front cover strap [2].

[1]

F-1-30

8) Remove the 3 screws [1].

[1]

[2]

F-1-28

5) Remove the 2 screws [1] (binding) of the front cov-

er; then, fully open the front cover [2].

[1]

[2]

F-1-29

F-1-31

9) Close the black toner supply cover [1]; then, fully

open the hopper assembly [2].

[2]

[1]

F-1-32

10) Remove the 4 connectors [1] found at the upper

right.

6) Close the right deck.

7) Open the black toner supply cover [1].

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