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of products.
This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does
not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the
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Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the consent of Canon Inc.
Copyright CANON INC. 2016
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Explanation of Symbols
The following symbols are used throughout this Service Manual.
SymbolsExplanationSymbolsExplanation
Check.
Remove the claw.
Check visually.
Check a sound.Push the part.
Insert the claw.
1x
1x
1x
1x
1x
1x
1x
1x
Introduction
SymbolsExplanationSymbolsExplanation
Disconnect the connector.Connect the power cable.
Connect the connector.Disconnect the power cable.
Remove the cable/wire from the
cable guide or wire saddle.
Install the cable/wire to the cable
guide or wire saddle.
Remove the screw.
Install the screw.
Cleaning is needed.Measurement is needed.
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and
mechanical systems with reference to the timing of operation.
In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow
indicates the direction of the electric signal.
The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit
door, which results in supplying the machine with power.
2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".
(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD
signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations
of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of
the DC controller PCB and from the output of the DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and
major changes will be communicated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service
Information bulletins and be able to identify and isolate faults in the machine.
4. Parts Replacement and Cleaning................................................................. 43
Removing this Machine.....................................................................................................................44
Removing this Machine from the Host Machine.....................................................................................44
List of Parts....................................................................................................................................... 46
Removing the Front Cover Unit............................................................................................................ 51
Removing the Rear Cover....................................................................................................................51
Removing the Delivery Tray.................................................................................................................51
Installing the Delivery Tray...................................................................................................................52
Removing the Tray Guide Cover.......................................................................................................... 53
Main Unit........................................................................................................................................... 55
Removing the Upper Feed Guide Unit.................................................................................................. 55
Removing the Processing Tray Unit......................................................................................................55
Removing the Stapler Unit................................................................................................................... 60
Removing the Staple-free Staple Unit...................................................................................................60
Service Tools...................................................................................................................................107
Solvents and Oils.............................................................................................................................. 107
Special Tools.................................................................................................................................... 107
General Circuit Diagram..................................................................................................................108
General Circuit Diagram (1/1).............................................................................................................108
iii
Safety Precautions
Power Supply........................................2
Notes Before Servicing......................... 2
Points to Note at Cleaning.................... 2
Notes On Assembly/Disassembly.........2
Safety Precautions
Power Supply
CAUTION:
1. As a general rule, do not use extension cords. Using an extension cord may result in a fire or electrical shock. If an
extension cord must be used, however, use one for local rated voltage and over, untie the cord binding, and insert the
power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the
extension cord.
2. The socket-outlet shall be installed near the equipment and shall be easily accessible.
Notes Before Servicing
CAUTION:
At servicing, be sure to turn off the power source of the host machine according to the specified steps and disconnect the
power plug.
CAUTION:
Do not turn off the power switch when downloading is under way. Turning off the main power switch while downloading is
under way can disable the machine.
Points to Note at Cleaning
CAUTION:
When performing cleaning using organic solvent such as alcohol, be sure to check that the component of solvent is
vaporized completely before assembling.
Notes On Assembly/Disassembly
Notes on Assembly/Disassembly
Follow the items below to assemble/disassemble the device.
1. Disconnect the power plug to avoid any potential dangers during assembling/disassembling works.
2. If not specially instructed, reverse the order of disassembly to reinstall.
3. Ensure to use the right screw type (length, diameter, etc.) at the right position when assembling.
4. To keep electric conduction, binding screws with washers are used to attach the grounding wire and the varistor. Ensure to
use the right screw type when assembling.
5. Unless it is specially needed, do not operate the device with some parts removed.
6. Never remove the paint-locked screws when disassembling.
7. During disassembly, reassembly or transportation of the printer, remove the cartridge if required. When the cartridge is out
of the printer, put it in a protective bag even in a short period of time to prevent the adverse effect of light.
8. When you replace the part that the rating plate or the product code label is attached, be sure to remove the rating plate or
the product code label and put it to the new part.
Points to Note when Tightening a Screw
For reduction in weight, thin plates are used in some parts of this machine.
2
RS tight
Type of Screws
W SemsBindingTP
Safety Precautions
In the case of a screw hole with a triangle mark near it as shown in the figure below, strongly tightening the screw may damage
or deform the screw hole.
In the case of a screw hole with a triangle mark, take care not to apply too much force when tightening the screw.
The recommended torque value is shown below as a reference value.
The components of this finisher are organized into 3 major blocks; feed unit, processing tray unit and stack tray unit.
Overview of Electrical Circuitry
This machine's sequence of the operation is controlled by the finisher controller PCB.
The finisher controller PCB has the CPU(IC1), and the controller also controls the communication with the host machine in addition
to controlling this machine's operation sequence.
The CPU(IC1) on the finisher controller PCB contains a flash ROM used to store the operating sequence program.
The finisher controller PCB uses the UFDI communication line to receive various commands from its host to drive the motors. It
also uses serial communications to send information on the sensors and switches to its host.
The setting value of the service mode in the finisher is memorized in CPU(IC1).
11
2. Technical Explanation
Controls
Controls
ItemReference
Basic OperationOutline“Outline” on page 13
Initialization“Initialization” on page 15
Feed UnitOutline“Outline” on page 16
Feeding Paper to Processing Tray Unit“Feeding Paper to Processing Tray Unit” on page
16
Processing Tray UnitOutline“Outline” on page 18
Stacking Operation“Stacking Operation” on page 18
Alignment/Shifting Operation“Alignment/Shifting Operation” on page 20
Staple Operation“Staple Operation” on page 29
Staple-free Stapling Operation“Staple-free Staple Operation” on page 30
Delivery Operation“Stack Delivery Operation” on page 32
Paper Retainer Operation“Paper Retainer Operation” on page 33
Stack Tray Paper Height Detection“Stack Tray Paper Height Detection Control” on
page 35
Stack Tray Paper Full Detection“Stack Tray Paper Full Detection” on page 36
Jam DetectionOutline“Jam Detection” on page 37
Power SupplyOutline“Outline” on page 39
Protective Functions“Protective Functions” on page 39
UpgradingOutline“Upgrading” on page 40
12
Delivery Roller
Inlet Roller
Return Belt
Paddle
Stopper
2. Technical Explanation
Basic Operation
Outline
The finisher operates according to the commands that it receives from the host machine and ejects paper to the delivery tray.
There are four paper delivery methods.
• Non-sort stacking
• Shift-sort stacking
• Staple stacking
• Staple-free staple stacking
Basic operations of this finisher are described below.
1. The paper delivered from the host machine is fed by the inlet roller and delivery roller.
2. The paper delivered by the delivery roller is fed toward the processing tray by the paddle. The return belt feeds the paper to
the processing tray's stopper and aligns paper in the feed direction.
13
Rear Alignment Plate
Front Alignment Plate
Stapler Unit
Staple-free Staple Unit
2. Technical Explanation
3. The alignment plates are used to align paper in the width direction.(In the illustration below, paper is aligned with reference
to the central reference position.)
4. The operations described in steps (1) to (3) are repeated for each sheet to stack thesheets on the processing tray.
5. The stacked sheets are stapled or staple-free stapled (only when in the relevant mode).
14
Assist Guide
Paper Retainer
2. Technical Explanation
6. After being shifted, the paper stack on the processing tray that has been stacked by the assist guide are delivered to the
delivery tray.
7. After the paper stack has been delivered, the paper retainer holds down the stack in the delivery tray.
Initialization
The finisher performs the following initialization operation depending on the status.
StatusOperation
At power ONIf the target sensors*1 are aware of the home positions, initialization is not performed.
When recovering from sleep mode
At the start of a job
At the end of a job
After the cover is closedInitialization is performed regardless of the sensor status. If at the home position, initialization is
*1: Target sensors
SymbolParts NameSymbolParts Name
PS2Paddle HP SensorPS8Paper Hold HP Sensor
PS3Return Belt HP SensorPS9Stack Tray Paper Height Sensor
PS4Front Alignment Plate HP SensorPS11Stapler Shift HP Sensor
PS5Rear Alignment Plate HP SensorPS14Stack Tray HP Sensor
PS7Assist HP SensorPS15Clinch HP Sensor
Only before starting a job, the stack tray paper height sensor (PS9) detects the paper height.
performed by moving the sensor away from the home position.
15
M7M6
M10M9M2M8
PS1
M3/4
M5
M1
2. Technical Explanation
Feed Unit
Outline
The feed unit feeds the paper delivered from the host machine to the processing tray unit.
A delivery sensor (PS1) is provided along the paper feed path in the feed unit to detect the paper feed state and jam.
SymbolParts NameSymbolParts Name
M1Feed MotorM7Stapler Shift Motor
M2Return Belt MotorM8Stapler Motor
M3Front Alignment MotorM9Clinch Motor
M4Rear Alignment MotorM10Paddle Motor
M5Assist MotorPS1Delivery Sensor
M6Tray Shift Motor
Feeding Paper to Processing Tray Unit
The paper delivered from the host machine is fed by the inlet roller and delivery roller.
The paper delivered by the delivery roller is stacked on the processing tray by the paddle.
The inlet roller, delivery roller, and paddle are driven by the feed motor (M1).
When the paddle motor (M10) runs, the paddle unit moves down. The paddle makes contact with the paper and feeds the paper
to the processing tray unit.
16
PS1
M1
Paddle
M10
Inlet RollerDelivery Roller
Processing Tray Unit M1
Paddle Unit
2. Technical Explanation
17
Front Alignment Plate
Rear Alignment Plate
Paddle
Assist Guide
Stopper
Stapler Unit
Return Belt
Staple-free
Staple Unit
Assist Claw
Paper Retainer
Delivery tray
Paper Retainer
2. Technical Explanation
Processing Tray Unit
Outline
The processing tray unit aligns, shifts, and staples or staples without staples the delivered paper. Then the assist guide and assist
claw deliver the paper onto the delivery tray.
The names and functions of the components of the processing tray are as follows:
PaddleFeeds the paper delivered from the delivery roller to the processing tray unit.
Return BeltFeeds the paper to the rear of the processing tray unit and presses the paper against the
StopperAllows the paper stacked on the processing tray to be pressed against itself to align the paper
Front/Rear Alignment PlateAligns the paper stacked on the processing tray in the width direction and shifts the paper.
Assist GuideThe assist guide supports the trailing edge of the paper stacked on the processing tray unit,
Assist Claw
Stapler UnitStaples the sheets.
Staple-free Staple UnitStaples sheets without using staples.
Paper RetainerHolds down the paper stack in the delivery tray.
Stacking Operation
The paper delivered from the delivery roller is stacked on the processing tray and aligned in the feed direction.
How paper is delivered from the delivery roller and stacked on the processing tray is described below.
NameFunction
stopper.
in the feed direction.
and the assist claw delivers the paper stack by pushing the stack onto the delivery tray.
18
PS1
M1
Paddle
M10
Processing Tray Unit M1
Return Belt
PS1
M2
M1
Stopper
2. Technical Explanation
1. After the delivery sensor (PS1) detects the trailing edge of the paper, the paddle motor (M10) runs to move the paddle unit
down. The paddle driven by the feed motor (M1) delivers the paper toward the processing tray. After a given time elapses,
the paddle unit is moved up.
2. After the delivery sensor (PS1) detects the trailing edge of the paper, the return belt motor (M2) runs to move the return belt
unit down. The delivered paper is pressed against the stopper by the return belt driven by the feed motor (M1) and aligned
in the feed direction.
After a given time elapses, the return belt unit is moved up.
NOTE:
Paper is not fed by the returned belt if the paper width is more than 297.0 mm or less than 120 mm or if the paper is special paper
or envelopes.
19
Rear Alignment Plate
Front Alignment Plate
2. Technical Explanation
3. The front/rear alignment motors (M3/M4) operate to move the front and rear alignment plates, thus aligning the paper in the
width direction.(In the illustration below, aper is aligned with reference to the central reference position.)
Operations described in steps (1) to (3) are repeated for each sheet.
Related service mode
• Setting of paper pull-back time extension at 2-sided print *1:
SORTER > OPTION > PADL-TM
• Adjustment of return belt pressure:
SORTER > ADJUST > RBLT-PRS
*1: This item is displayed in Lv.2 when connecting to iR-ADV devices.
Related error code
• E535-0001: Return belt motor error
• E535-0002: Return belt motor error
• E577-8001: Paddle motor error
• E577-0002: Paddle motor error
Alignment/Shifting Operation
■ Outline
The paper stacked on the processing tray is aligned in the width direction by the front and rear alignment plates.
Then, the paper is delivered to the delivery tray.
When shift sort is specified, the paper stacked on the processing tray is aligned to the front or rear and shifted to sort the paper
stack.
The front alignment plate is driven by the front alignment motor (M3) and the rear alignment plate by the rear alignment motor
(M4). The home positions of the alignment plates are detected by the front alignment HP sensor (PS4) and rear alignment HP
sensor (PS5).
20
Rear Alignment
Plate
Rear Alignment Motor (M4)
Front Alignment Plate
HP Sensor (PS4)
Rear Alignment Plate
HP Sensor (PS5)
Front Alignment Motor (M3)
Front Alignment
Plate
2. Technical Explanation
The relationship between operation modes and alignment positions is summarized in the following table.
Operation
Paper WidthPaper LengthStandard PaperAlignment PositionRemarks
Mode
Non-Sort297.0 mm or
less
More than 297.0
mm
Free sizeCenter alignment (howev-
Shift-sort210.0 to 297.0mm173.4 to 215.9mmA3, A4R, B4, 11X17, LTR-
than 120.0 mm, the
alignment plate does
not reach the end of the
paper. Therefore, alignment is made at +8 mm
from the end of the paper for the front and
rear.
position
er, 20 mm in front of the
center position if the width
is more than 297 mm)
Front shift: 40 mm in front
of the center position
Rear shift: 10 mm in front
of the center position
Shift amount: 30 mm
Front shift: 20 mm in front
of the center position
Rear shift: 10 mm to the
rear of the center position
Shift amount: 30 mm
Operation ModePaper sizeAlignment PositionRemarks
StapleA3, B4, A4, A4R, B5, 11X17,
Staple-free stapleA3, A4, B4, B5, 11X17, LTR,
Related service mode
• Adjustment of alignment position (A4):
SORTER > ADJUST > INF-ALG1
LGL, LTR, LTR-R, 8K, 16K, EXEC
8K, 16K
Front 1-point stapling: Front end face of the
paper stack at 148.5 mm in front of the center
Rear 1-point stapling: Rear end face of the
paper stack at 148.5 mm to the rear of the
center
2-point stapling: Center alignment
21
Center alignment is used for A4
and A3(paper width 297 mm).
Center alignment is used for A4
and A3(paper width 297 mm).
Rear Alignment Plate
Front Alignment Plate
End of Paper
+5 mm
Middle of Feeding Path
End of Paper
+5 mm
5 mm
5 mm
Rear Alignment Plate
Middle of Feeding Path
Front Alignment Plate
2. Technical Explanation
• Adjustment of alignment position (LTR):
SORTER > ADJUST > INF-ALG2
Related error code
• E537-8001: Front alignment motor error
• E537-8002: Front alignment motor error
• E530-8001: Rear alignment motor error
• E530-8002: Rear alignment motor error
■ Alignment Operation in Non-sort Mode
When the paper width is 297.0 mm or less (A4, LTR, etc.)
1. After the delivery sensor (PS1) detects the trailing edge of the paper, the front and rear alignment plates move to the wait
positions (paper width + 5 mm).
2. Move the front and rear alignment plates to align the paper (center alignment).
When the paper width is more than 297.0 mm (SRA3, 12X18)
22
Rear Alignment Plate
End of Paper
+5 mm
Middle of Feeding Path
End of Paper
+20 mm
Front Alignment Plate
25 mm
Rear Alignment Plate
Middle of Feeding Path
Alignment Position
Front Alignment Plate
2. Technical Explanation
1. After the delivery sensor (PS1) detects the paper, the front and rear alignment plates move to the wait positions (paper width
+ 20 mm and paper width + 5 mm, respectively).
2. Move the rear alignment plate to align the paper.
■ Alignment Operation in Shift-sort Mode
When the paper length is 215.9 mm or less (A4, LTR, etc.)
23
Rear Alignment Plate
End of Paper
+5 mm
Middle of Feeding Path
End of Paper
+40 mm
Front Alignment Plate
Rear Alignment Plate
End of Paper
+5 mm
Middle of Feeding Path
End of Paper
+10 mm
Front Alignment Plate
2. Technical Explanation
1. After the delivery sensor (PS1) detects the trailing edge of the paper, the front and rear alignment plates move to the wait
positions.
• Wait positions during front shift (front alignment plate position: paper width + 40 mm, rear alignment plate position: paper
width + 5 mm)
• Wait positions during rear shift (front alignment plate position: paper width + 10 mm, rear alignment plate position: paper
width + 5 mm)
24
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