Canon IMAGECLASS D760, IMAGECLASS D780 User Manual

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Printer Guide

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IMPORTANT:

Read this manual carefully. Use this manual when you need quick reference help for the printer feature of your machine.

Using Your Documentation

Using Your DocumentationUsing Your Documentation

Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs.

Setting up the machine ..................................

Setting up paper ............................................

Installing Printer Driver................................

Document and paper handling .....................

Making copies.................................................

Maintenance ...................................................

Troubleshooting feed and copy issues ..........

Sending and receiving faxes ..........................

Speed dialing...................................................

Troubleshooting fax issues.............................

Printing with CAPT.......................................

Checking the Status of a Print Job ...............

Troubleshooting CAPT issues .......................

Set-up Instructions

Reference Guide

Fax Guide

Printer Guide

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How This Manual Is Organized

How This Manual Is OrganizedHow This Manual Is Organized

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Appendix

Index

Glossary

Before You Start

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

Printer Properties

Checking the Status of a Print Job

Troubleshooting

Printer Specifications

•Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions.

•However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

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Legal Notices

Legal NoticesLegal Notices

Trademarks

TrademarksTrademarks

LBP, Canon, and the Canon Logo are trademarks of Canon Inc. Microsoft Microsoft Corporation in the United States and/or in other countries. Other brand and product names are trademarks or registered trademarks of their respective companies. In this manual, Microsoft referred to as Microsoft, Windows, and Windows NT respectively.

CopyrightCopyright

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.

Notice

NoticeNotice

The information in this document is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

, Windows®, and Windows NT® are either registered trademarks or trademarks of

, Microsoft® Windows®, and Microsoft® Windows NT® are

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Contents

ContentsContents

Chapter 1: Before You Start

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Chapter 2: Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

What is CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Windows 95/98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

USB Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Parallel Port Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Windows NT 4.0/2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

USB Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Parallel Port Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Network Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Connecting to the imageCLASS D700 Series Already on

Your Network . . . . . . . . . . . . . . . . . . . . . . . 2-23

Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Connecting the imageCLASS D700 Series as a Network

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

“Canon PC1200/iC D700” Group . . . . . . . . . . . . . . . . . . . . . . . 2-37

Printing with the CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38

Chapter 3: Printer Properties

Windows 95/98/Me Printer Properties . . . . . . . . . . . . . . . . . . . . 3-2

Windows NT4.0/2000/XP Printer Properties and Default Document

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Chapter 4: Checking the Status of a Print Job

Opening the Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Using Canon PC1200/iC D700 Status Window . . . . . . . . . . . . . 4-3

Network Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

The Status Window Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Closing the Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Chapter 5: Troubleshooting

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

CAPT Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

CAPT Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Using the Trouble Shooter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Uninstalling the CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Appendix: Printer Specifications. . . . . . . . . . . . . . . . . . . . A-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1

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How to Use This Manual

How to Use This ManualHow to Use This Manual

■ Symbols Used in This Manual

Symbols Used in This Manual

Symbols Used in This ManualSymbols Used in This Manual

Please read the list below of symbols, terms, and abbreviations used in this guide.

• Indicates a warning concerning operations that may lead to death or injury to

WARNING

persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.

• Indicates a caution concerning operations that may lead to injury to persons or

CAUTION

damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.

• Indicates an operational warning or restriction. Be certain to read these items to

IMPORTANT

operate the machine correctly, and to avoid damage to the machine.

• Indicates a note for operation or an additional explanation. Reading these is highly

NOTE

( p. n-nn)

recommended.

A number preceded by an arrow and enclosed in parenthesis refers to a page number in this guide which contains more information on the topic of the previous sentence.

 Set-up Instructions

Refer to the Set-up Instructions for details on the topic of the previous sentence.

 Reference Guide

Refer to the Reference Guide for details on the topic of the previous sentence.

machine The word “machine” refers to imageCLASS D700 series.

default A setting that remains in effect unless you change it.

Your new machine has many advanced features, including the CAPT (Canon Advanced Printing Technology). The CAPT gives you instant access to printer information. In this documentation the CAPT is also referred to as the Canon PC1200/iC D700, as it appears on your screen after it has been installed.

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■ Displays Used in This Manual

Displays Used in This Manual

Displays Used in This ManualDisplays Used in This Manual

Screenshots of computer operation screens used in this manual may differ from the ones you actually see, depending on the model or options that come with your machine.

The keys or buttons which you should press are marked with , as shown below. When multiple buttons or keys can be pressed, they will be highlighted and mentioned in the order in which they should be pressed.

4 The Wizard displays a list of available printers. Click Have Disk….

Click this button for operation

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■ Abbreviations Used in This Manual

Abbreviations Used in This Manual

Abbreviations Used in This ManualAbbreviations Used in This Manual

In this manual, product names and model names are abbreviated as follows:

Microsoft

Windows® 95 operating system: Windows 95

Windows® 98 operating system: Windows 98

Windows® Millennium Edition operating system: Windows Me

WindowsNT®4.0 operating system: Windows NT

Windows® 2000 operating system: Windows 2000

Windows® XP operating system: Windows XP

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Chapter 1

Chapter 1Chapter 1

Before You Start

Before You Start Before You Start

This chapter provides an explanation of the system environments required for using the CAPT (Canon Advanced Printing Technology). It also explains where to find help and information regarding the installation and use of this software.

• Introduction

• System Requirements

• Where to Find Help

Before You Start

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Introduction

IntroductionIntroduction

The CAPT (Canon Advanced Printing Technology) gives users of Microsoft Windows 95, Windows 98, Windows Millennium Edition, Windows NT Version 4.0, Windows 2000, or Windows XP (hereafter called Windows 95/98/Me/NT 4.0/2000/XP) operating system the ability to make full use of the printer. The CAPT enables you to print from any Windows application to your machine.

You can acquire information about Canon products and update your software on the Canon home page (http://www.usa.canon.com).

System Requirements

System RequirementsSystem Requirements

The printer driver for Windows 95/98/Me/NT 4.0/2000/XP can be used in the following system environments:

Operating System Software

Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Me, Microsoft Windows NT 4.0, Microsoft Windows 2000, or Microsoft Windows XP.

Computer

Any computer on which Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Me, Microsoft Windows NT 4.0, Microsoft Windows 2000, or Microsoft Windows XP runs properly.

Before You Start

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Where to Find Help

Where to Find HelpWhere to Find Help

Here’s where to get immediate help if you are having problems installing or using the software, or your machine.

README.TXT file

Any hints, enhancements, limitations, and restrictions you need to be aware of when installing and using your printer driver are included in the README.TXT file provided with the software. The README.TXT file is located in /English/ folder of the software CD-ROM.

Online Help

You can locate additional help for questions you may have regarding your printer in the Online Help file provided with the software. In the printer’s Properties dialog box, you can click Help to display additional information about every feature and option in the CAPT. You can also

click (Help) in the upper right corner of most dialog boxes, and then click a specific item in the dialog box for help with that item; or right-click a specific item and choose Help to

access the same help information for the item. See the Online Help for the detailed information on specifying CAPT options.

Getting Help from Canon

Internet

For electronic technical support, the latest driver downloads and answers to frequently asked questions - www.usa.canon.com/consumer

In this manual

See the Troubleshooting chapter 5

Before You Start

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Chapter 2

Chapter 2Chapter 2

Installing the Printer Driver

Installing the Printer Driver Installing the Printer Driver (Canon Advanced Printing

(Canon Advanced Printing

(Canon Advanced Printing (Canon Advanced Printing Technology (CAPT))

Technology (CAPT))

Technology (CAPT))Technology (CAPT))

This chapter describes CAPT (Canon Advanced Printing Technology). It includes the following information:

•What is CAPT

• Installing the Printer Driver

• Printing with the CAPT

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What is CAPT

What is CAPTWhat is CAPT

Canon Advanced Printing Technology (CAPT)

This is a software that extends the power of the Windows operating system to a printer to speed up and simplify printing. The Canon Advanced Printing Technology provides more printing control and bi-directional communication between the printer and a computer running a Windows application.

Installing the Printer Driver

Installing the Printer DriverInstalling the Printer Driver

If you are using the imageCLASS D700 series machine as a local printer (connected directly to your computer) follow the steps below. If the D700 series is already on your network, and you want to start using it, follow the steps in “Network Users” on page 2-23. If you want to install the D700 series as a network printer, follow the steps in “Connecting the imageCLASS D700 Series as a Network Printer” on page 2-27.

• If there are any printer drivers of previous versions installed on your computer, be

IMPORTANT

sure to delete

those drivers from your computer before installing PC1200/iC D700.

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Windows 95/98/Me

Windows 95/98/MeWindows 95/98/Me

For installation instructions using the CD-ROM menu, please refer to the Set-up Instructions.

USB Users

USB UsersUSB Users

■ Windows 98/Me Plug and Play

Windows 98/Me Plug and Play

Windows 98/Me Plug and PlayWindows 98/Me Plug and Play

Following is the installation procedure of plug and play for “Using USB Port” under Windows 98.

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Set-up Instructions).

• Turn on the machine ( Set-up Instructions).

• Start up Windows 98.

Using USB Port (USB Cable)

NOTE

In order to use the printer via USB, the following requirements need to be satisfied.

• Your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer.

1 Plug and Play will activate and the Add New Hardware Wizard dialog box appears. Click

Next >.

Installing the Printer Driver (Canon Advanced Printing

•“Unknown” may be displayed as the name of the device.

NOTE

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2 Select Search for the best driver for your device (Recommended) in the Add New

Hardware Wizard and click Next >.

3 Select Specify a location and click Browse… to select the driver in the language that you

want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win9x, then click Next >.

Click Next > on Windows driver files search for the device.

4 Enter the name you wish to use, then click Finish.

Installing the Printer Driver (Canon Advanced Printing

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5 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box. Click Finish on the Add New Hardware Wizard.

Parallel Port Users

Parallel Port UsersParallel Port Users

• If there already are Canon LBP-460/465/660/800/810 or other printer drivers installed

IMPORTANT

on your computer, before installing PC1200/iC D700 uninstall

those drivers or set

them for file output, selecting FILE: in the port selection dialog.

■ Add Printer Wizard

Add Printer Wizard

Add Printer WizardAdd Printer Wizard

To install the CAPT on a local computer using Windows 95/98/Me, you can use the Windows 95/98/Me Add Printer Wizard.

Following is the installation procedures for “Using Parallel Port” under Windows 98.

1 From the Start menu, select Settings, then Printers. The Printers folder appears.

2 Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. Click

Next >.

Installing the Printer Driver (Canon Advanced Printing

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3 Select Local Printer and click Next >.

4 The Wizard displays a list of available printers. Click Have Disk….

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5 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the

path name that contains the printer software, then click OK.

For example, if you are using the CD-ROM to install the software, and your CD-ROM drive is drive D:, the path name would be D:\English\Win9x.

6 Select the printer, and click Next >.

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7 Select the printer’s port, and then click Next >.

8 Enter the name you wish to use, then click Finish.

9 When the installation is complete, the following dialog box appears. To close the dialog box,

click OK. Click Finish on the Add New Hardware Wizard.

Installing the Printer Driver (Canon Advanced Printing

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Windows NT 4.0/2000/XP

Windows NT 4.0/2000/XPWindows NT 4.0/2000/XP

USB Users

USB UsersUSB Users

■ Windows 2000/XP Plug and Play

Windows 2000/XP Plug and Play

Windows 2000/XP Plug and PlayWindows 2000/XP Plug and Play

Following is the installation procedure of plug and play for “Using USB Port” under Windows

2000.

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Set-up Instructions).

• Turn on the machine ( Set-up Instructions).

• Start up Windows 2000.

Using USB Port (USB Cable)

NOTE

In order to use the printer via USB, the following requirements need to be satisfied.

• Your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer.

• Windows NT 4.0 is not available for USB.

1 Plug and Play will activate and the USB class driver, “USB Printing Support” is

automatically detected and installed.

2 Log on as member of Administrators. The full control access right for the printer is necessary

for the installation of the CAPT.

Installing the Printer Driver (Canon Advanced Printing

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3 The Found New Hardware Wizard dialog box appears. Click Next >.

Select Search for a suitable driver for my device (recommended) in the Found New Hardware Wizard and click Next >.

•“Unknown” may be displayed as the name of the device.

NOTE

4 Select Specify a location and click Next >.

Installing the Printer Driver (Canon Advanced Printing

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5 The Found New Hardware Wizard dialog box appears. Click Browse… to select the driver

in the language that you want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win2000, then click OK.

Click Next > on Driver Files Search Results.

•Click Ye s if the Digital Signature Not Found dialog box appears.

NOTE

6 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box. Click Finish on the Found New Hardware Wizard.

Parallel Port Users

Parallel Port UsersParallel Port Users

• If there already are Canon LBP-460/465/660/800/810 or other printer drivers installed

IMPORTANT

on your computer, before installing PC1200/iC D700 uninstall those drivers or set them for file output, selecting FILE: in the port selection dialog.

■ Windows 2000/XP Plug and Play

Windows 2000/XP Plug and Play

Windows 2000/XP Plug and PlayWindows 2000/XP Plug and Play

Following is the installation procedure of plug and play for “Using Parallel Port” under Windows 2000.

Installing the Printer Driver (Canon Advanced Printing

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Set-up Instructions).

• Turn on the machine ( Set-up Instructions).

• Start up Windows 2000.

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1 Plug and Play will activate and the Found New Hardware Wizard dialog box appears.

Click Next >

2 Select Search for a suitable driver for my device (recommended) in the Found New

Hardware Wizard and click Next >.

•“Unknown” may be displayed as the name of the device.

NOTE

Installing the Printer Driver (Canon Advanced Printing

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3 Select Specify a location and click Next >.

4 The Found New Hardware Wizard dialog box appears. Click Browse… to select the driver

in the language that you want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win2000, then click OK.

Click Next > on Driver Files Search Results.

•Click Ye s if the Digital Signature Not Found dialog box appears.

NOTE

5 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box. Click Finish on the Found New Hardware Wizard.

Installing the Printer Driver (Canon Advanced Printing

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■ Windows NT 4.0 Add Printer Wizard

Windows NT 4.0 Add Printer Wizard

Windows NT 4.0 Add Printer WizardWindows NT 4.0 Add Printer Wizard

To install the CAPT on a local computer using Windows NT 4.0, you can use the Windows NT Add Printer Wizard.

1 Log on as member of Administrators. The full control access right for the printer is necessary

for the installation of the CAPT.

2 From the Start menu, select Settings, then Printers. The Printers folder appears.

3 Double-click the Add Printer icon. The Add Printer Wizard dialog box appears.

4 Select My Computer, then click Next >.

5 Select the printer port or ports you want to use, then click Next >.

Installing the Printer Driver (Canon Advanced Printing

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6 Click Have Disk… in the Manufacturers/Printers dialog box.

7 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the

path name that contains the CAPT, then click OK.

For example, if you are using the CD-ROM to install the CAPT, and your CD-ROM drive is drive D:, the path name would be D:\english\WinNT40.

8 Select your printer model from the list of printers displayed, then click Next >.

Installing the Printer Driver (Canon Advanced Printing

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9 Click Next > to accept the default printer name, or enter the name you wish to use, then click

Next >.

10 Select whether this printer is shared or not shared with other computers. If it is shared, select

all the operating systems that will use this printer. Click Next >.

Installing the Printer Driver (Canon Advanced Printing

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11 Click Ye s if you want to print a test page, or No if you do not want to print a test page, then

click Finish.

Windows creates the Canon PC1200 iC D700 icon on the Desktop, and the Canon PC1200/ iC D700 icon is added to the Printers folder.

12 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box.

13 If you opted to print a test page, the test page prints after the installation completes, and the

following dialog box appears. If the test page printed correctly, click Yes .

Installing the Printer Driver (Canon Advanced Printing

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■ Windows 2000/XP Add Printer Wizard

Windows 2000/XP Add Printer Wizard

Windows 2000/XP Add Printer WizardWindows 2000/XP Add Printer Wizard

To install the CAPT on a local computer using Windows 2000/XP, you can use the Add Printer Wizard.

Following is the installation procedure for “Using Parallel Port” under Windows 2000.

1 Log on as member of Administrators. The full control access right for the printer is necessary

for the installation of the CAPT.

2 From the Start menu, select Settings, then Printers (in Windows XP, select Printers and

Faxes from Start menu). The Printers (in Windows XP, Printers and Faxes) folder appears.

3 Double-click the Add Printer icon (in Windows XP, click Add a printer in Printer Tasks).

The Add Printer Wizard dialog box appears. Click Next >.

4 Select Local printer, then click Next >.

• To check on “Automatically detect and install my Plug and Play printer” is not

IMPORTANT

recommended.

Installing the Printer Driver (Canon Advanced Printing

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5 Select the printer port or ports you want to use, then click Next >.

6 Click Have Disk… in the Manufacturers/Printers dialog box.

7 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the

path name that contains the CAPT, then click OK.

Installing the Printer Driver (Canon Advanced Printing

For example, if you are using the CD-ROM to install the CAPT, and your CD-ROM drive is drive D:, the path name would be D:\English\Win2000.

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