This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation,
maintenance, and repair of products. This manual covers all localities where the products are sold. For this
reason, there may be information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in
products. When changes occur in applicable products or in the content of this manual, Canon will release
technical information as the need arises. In the event of major changes in the contents of this manual over a long
or short period, Canon will issue a new editions of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local
law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the individual
companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc..
This manual was produced on an Apple Macintosh®‚ personal computer, final pages were printed on AGFA SelectSet Avantra
25.
®
All graphics were produced with Macromedia
All documents and all page layouts were created with Adobe PageMaker
FreeHand® 8.0J.
®
6.5J.
I. MEANINGS OF MARKS
The marks used in this manual have the following meanings.
MarkMeaning
Indicates a general caution or warning, or otherwise to communicate the
presence of a hazard.
Warns of the possibility of an electric shock.
Informs you of fire-related cautions.
NOTE
REFERENCE
Warns against disassembly of parts.
Informs you that the plug must be removed from the power outlet before
starting an operation.
Gives useful information to understand descriptions.
Indicates sections to be read to obtain more detailed information.
I
II. ABOUT THIS MANUAL
This manual consists of the following five chapters, each providing appropriate information
needed to service the product.
Chapter 1: Safety and Precautions
Provides cautions and warnings needed when servicing the product while ensuring safety, and
explains the protective functions built into the product.
Be sure to go through the descriptions.
Chapter 2: Operating Instructions
Shows how to operate the product correctly, while explaining how to use service data and
switches needed for service work.
Chapter 3: Technical Reference
Offers an outline of the product and explains its mechanisms and new features so as to
provide a technical understanding of the product.
Chapter 4: Maintenance and Service
Contains information needed to ensure the performance of the product, including adjustments
to make during assembly as well as troubleshooting.
Chapter 5: Appendix
Contains information needed for installation, including descriptions related to options.
• For more details of user operations and user reports, see the separate volume
of
REFERENCE
USER’S GUIDE
• Procedures for assembly/disassembly are not given in this manual. See the
illustrations in the separate volume of
• Detailed description of each SSSW/parameter is not given in this manual
except the new SSSWs/parameters added to this fax.
As necessary, see
• Detailed description of each error code is not given in this manual except the
new error codes added to this fax. As necessary, see
Code List (Rev. 1)
.
PARTS CATALOG
.
G3 Facsimile SERVICE DATA HANDBOOK (Rev. 0)
G3 Facsimile Error
.
.
II
III. REVISION HISTORY
REVISIONCONTENT
0Original
III
IV. TABLE OF CONTENTS
Chapter 1: Safety and Precautions
Page
1 - 11. DANGER TO PERSONNEL
1 - 11.1 Electric Shock
1 - 21.1.1 AC line (AC 230V household current)
1 - 21.1.2 Telephone line
1 - 21.1.3 Printer high voltage terminal
1 - 31.2 High Temperature Parts
1 - 41.3 Fire
1 - 61.4 Moving and Rotating Parts
1 - 81.5 Laser Beams
1 - 102. DANGER TO EQUIPMENT
1 - 102.1 Handling the FAX
1 - 122.2 Storage and Handling of FX6 Toner Cartridge
1 - 122.2.1 Before unsealing the box
1 - 132.2.2 Storing unsealed parts
1 - 132.2.3 Storage environment
1 - 132.2.4 Effective life
1 - 132.2.5 Handling
1 - 152.3 Precautions when Servicing
1 - 152.3.1 Damage due to electrostatic discharge
1 - 162.3.2 Lubrication points
1 - 162.3.3 Scanner section
1 - 172.3.4 Printer section
1 - 182.3.5 Paper load section
1 - 192.3.6 Control boards
1 - 202.3.7 Replacing ROM
1 - 213. PRECAUTIONS FOR DATA PROTECTION
1 - 213.1 Battery-backed up Data
1 - 223.2 Backed up by Rechargeable Battery
1 - 223.2.1 Data backed up by rechargeable battery
1 - 233.2.2 Reception image data transfer
1 - 243.3 Backed up by Lithium Battery
1 - 243.3.1 Data backed up by the lithium battery
1 - 263.3.2 Printing the lithium battery backup data list
1 - 283.4 Data clear/initialization using Service Operation
1 - 293.5 Master Password
1 - 303.6 What to do when a Problem Occurs (All clear)
1 - 314. PROTECTIVE FUNCTIONS
1 - 314.1 Reception Image Data Transfer Function
1 - 314.2 Data Battery Backup Function
1 - 324.3 Built-in Safety Measures
1 - 324.3.1 Overcurrent protection
1 - 324.3.2 Lightning protection
1 - 334.3.3 Power leakage protection
1 - 345. QUALIFICATION REQUIRED FOR INSTALLATION WORK
IV
Chapter 2: Operating Instructions
2 - 11. NAMES OF PARTS AND THEIR FUNCTIONS
2 - 11.1 Main Unit Overview
2 - 41.2 Operation Panel
2 - 72. BASIC OPERATION
2 - 72.1 Copying
2 - 82.2 Telephone (Only possible where a handset or telephone are
connected)
2 - 92.3 Transmission
2 - 102.4 Reception
2 - 113. SERVICE OPERATION FUNCTIONS
2 - 113.1 Report Output Function
2 - 113.1.1 User report output functions
2 - 133.1.2 Service report output functions
2 - 263.2 User Data Flowchart
2 - 393.3 Service Switches
2 - 393.3.1 Hardware switches
2 - 413.3.2 Service data setting
2 - 423.3.3 Service data registration/setting method
2 - 433.3.4 Service data flowchart
2 - 493.3.5 Explanation of SSSW (Service Soft Switch Settings)
2 - 503.3.6 New SSSWs/parameters added to this model
2 - 663.4 Test Functions
2 - 663.4.1 Test mode overview
2 - 673.4.2 Test mode flowchart
2 - 693.4.3 D-RAM tests
2 - 703.4.4 Print test
2 - 713.4.5 Modem and NCU tests
2 - 753.4.6 AGING test
2 - 763.4.7 Faculty tests
2 - 833.4.8 ISDN test
Encoding
3 - 1013.2.5 Explanation of Bi-level Image Header section (BIH)
3 - 1023.2.6 Explanation and parameters for each symbol used in BIH
3 - 1033.2.7 Explanation of Bi-level Image Data (BID) section
3 - 1033.2.8 Explanation and parameters for each symbol used in BID
3 - 1053.3 Energy Save Standby (ESS)
Before disassembling the fax, carry out the following to prevent electric
shock:
(1) Disconnect the power cord from the outlet.
(2) Disconnect the modular jack cord (telephone line) from the fax.
Precautions when servicing the fax with the power on
When you must service the fax with the power cord plugged in, you must not
ground your body with grounding wrist straps.
This is to prevent electricity passing to your body.
1-1
FAX-L1000 Chapter 1: Safety and Precautions
1.1.1 AC line (AC 230V household current)
Power supply unit (primary side)
The AC 230V is supplied to the primary side of the power supply unit when the power cord
is plugged in.
1.1.2 T elephone line
NCU board (primary side)
When connected to the telephone line, a line voltage of approx. DC 48V is supplied to the
fax from the telephone line.
And when the ringing signal is received, approx. AC 90Vrms is supplied.
1.1.3 Printer high voltage terminal
When the printer cover sensor is pressed with the printer cover closed, voltage of approx. AC
1600V p-p maximum is supplied to the printer high voltage terminal. When you press the
printer cover sensor, be careful not to touch the high voltage terminal.
High voltage ter minal
Printer cover
Printer cover sensor
Figure 1-1 Printer High Voltage Terminal
1-2
FAX-L1000 Chapter 1: Safety and Precautions
1.2 High Temperature Par ts
Precautions
To prevent burns while disassembling the fax, disconnect the power cord at
least 10 minutes before starting disassembly, to allow high temperature parts
to cool down.
How to treat burns
Heat of about 122°F (50°C) or more causes burns. Also, the longer the
contact, the more severe the burn.
When treating a burn, the first minute after receiving the burn is the most
important. Cool the burn immediately with cold running water. In the case of
a serious burn, seek medical attention immediately.
The temperatures of the parts shown below become more than 50°C during operation.
Be Careful not to burn yourself on any of these parts during servicing.
Fixing ass'y
Read motor
Power supplyunit (heatsink)
SCNT board (heatsink)
Main motor
ECNT board (heatsink)
Figure 1-2 High Temperature Parts
1-3
FAX-L1000 Chapter 1: Safety and Precautions
1.3 Fire
Danger
Do not throw the lithium battery or the toner cartridge into fire.
Lithium battery
The lithium battery contain lithium, organic solvents and other combustible
substances. If the lithium battery is thrown into fires, it may rupture and burn
fiercely.
Toner
The toner in the toner cartridge contains flammable substances.
The danger of fire exists with toner scattered around in a tightly-closed room.
Follow local applicable laws and regulations when disposing of the lithium battery or the
toner cartridge.
1-4
FAX-L1000 Chapter 1: Safety and Precautions
This page intentionally left blank
1-5
FAX-L1000 Chapter 1: Safety and Precautions
1.4 Moving and Rotating Parts
Precautions
To prevent accidents involving moving or rotating parts during servicing, that
disconnect the power cord before starting disassembly.
When you must service the fax with the power cord plugged in, you must not
wear bracelets, necklaces, neckties, or other objects. Also, take care to prevent
hair and other articles of clothing from becoming entangled.
The fax is provided with a protection function which stops moving and
rotating parts in the printer, when the printer cover is opened during operation.
However, if these sensors have to be moved when carrying out servicing with
the power cord plugged in, moving and rotating parts will operate even with
these covers open.
NOTE
Since this fax does not have a sensor to detect when the right cover or left
cover is removed, even if you open the front cover or rear cover while this fax
is operating, the gears and rollers continue to move.
1-6
FAX-L1000 Chapter 1: Safety and Precautions
Document feed roller
Read motor
Document eject roller
DC motor
Separation roller (Upper)
Separation roller (Upper)
Main motor
Multi-purpose tray
pickup solenoid
Multi-purpose tray
pickup roller
Pressure roller
Cassette pickup roller
Read motor
Document feed roller
Paper feed roller
Fixing eject roller
Pressure roller
Figure 1-3 Moving and Rotating Parts
Separation roller (Lower)
Document eject roller
Solenoid
Main motor
Cassette pickup roller
Cassette pickup solenoid
Pick-up roller
Face-down delivery roller
Transfer charging roller
Pre-transfer roller
Multi-purpose tray
pickup solenoid
Multi-porpose tray
pickup roller
Feed roller
Feed roller clutch
Cassette feed roller
Cassette separation
roller
1-7
FAX-L1000 Chapter 1: Safety and Precautions
1.5 Laser Beams
This fax is a Class 1 Laser Product as defined in the EN60825 (IEC825) Radiation Safety of
laser products, equipment classification, requirements and user’s guide. This means that this
product uses lasers that do not radiate dangerous laser beam and conforms to the regulations
because the laser beam does not affect the user during operations.
Warning
If the LASER light gets in your eyes, it will damage the retina. Figure 1-4 is a
LASER beam warning label which is placed on the LASER/scanner unit.
Always remain within the contents of this manual when servicing, and do not
carry out any other maintenance. Within the range of service work in this
manual, you will not be exposed to dangerous LASER light.
NOTE
Figure 1-4 LASER beam warning label
Disassembly Prohibited
Never disassemble or alter the printer section laser/scanner unit. There is no
servicing that requires you to disassemble the laser/scanner unit.
Safety Mechanism
This fax is designed with a structure such that the laser shutter only opens
when the toner cartridge has been inserted into this fax. This keeps the laser
from operating other than during normal operations.
1-8
FAX-L1000 Chapter 1: Safety and Precautions
Laser/Scanner unit
Laser light
Laser shutter
FX6 toner cartridge
Figure 1-5 Laser Shutter
1-9
FAX-L1000 Chapter 1: Safety and Precautions
2. DANGER TO EQUIPMENT
2.1 Handling the FAX
General Precautions
❏ TO AVOID SERIOUS INJURY, NEVER DISASSEMBLE
THE FAX. EXPOSED POWER POINTS INSIDE THE
FAX CAN CAUSE ELECTRICAL SHOCK IF YOU
TOUCH THEM.
❏ After you unplug the fax unit, always wait at least 5
seconds before you plug it in again. Always unplug before
you move the fax.
❏ During electrical storms, disconnect the plug from the
power outlet. The fax can hold documents in the memory
for up to 12 hours.
❏ Before you attach or remove the plug from the power
outlet, make sure your hands are dry.
❏ Do not stack boxes or furniture around the power outlet.
Keep the area open so you can reach the outlet quickly. If
you notice anything unusual (smoke, strange odors,
noises) around the fax, turn the fax off immediately and
unplug it. Call for service.
Figure 1-6 Precautions 1
1-10
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