This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)
with all rights reserved. Under the copyright laws,this manual may not
be reproduced in any form, in whole or part, without the prior w ritten
consent of CCSI.
Canon Computer Systems,Inc. has reviewed this manual thoroughly
in order that it will be an easy to use guide to your Canon BJC-5100
Series Color Bubble Jet Printer.All statements, technical information,
and recommendations in this manual and in any guides or related
documents are believed reliable,but the accuracy and completeness
thereof are not guaranteed or warranted, and they are not intended to
be, nor should they be understood to be,representations or warranties
concerning the products described.
Your printer and the software media included with your printer have
been sold to you subject to the limited warranties set forth in the
warranty card and license agreement enclosed with the respective
product.All software is licensed AS IS,as described in the license
agreement enclosed with the software media. Further,CCSI reserves the
right to make changes in the specifications of the products described in
this manual at any time without notice and without obligation to notify
any person of such changes.
Trademarks
Canon, BJ and BJC are registered trademarks and BCI, Bubble Jet,
PhotoRealism,and “See What We Mean”are trademarks of Canon Inc.
All other product and brand names are registered trademarks,
trademarks, or service marks of their respective owners.
NERGY STAR
E
As an ENERGY STAR® Partner, Canon U.S.A.,Inc. has determined that
this product meets the ENERGY STAR® guidelines for energy efficiency.
ii
®
COMPLIANT
Using Your Documentation
The following documentation is supplied with the Canon BJC-5100
Series Color Bubble Jet™ Printer to help you efficiently use your new
printer.
Quick Start Guide
This booklet describes the steps you follow to unpack and set up your
printer and install the BJC-5100 Series Printer Driver for Windows
You can follow the steps illustrated in the booklet to start printing in
minutes.It also includes quick reference information to help you use
the printer on a daily basis.
User’s Manual
This manual offers detailed information on how to operate your printer.
It includes printing operations, maintenance,troubleshooting, and
specifications. Read this manual to master basic operations and when
you need to know the specifications of the printer.
Conventions
This User’s Manual uses the following conventions to alert you to
information that will help you operate the printer correctly and safely.
®
.
N
C
Notes provide advice or suggestions regarding the use of the pr inter.
Cautions alert you to operations that could cause damage to your
hardware or software,or cause injury to yourself.
iii
Distinctive typefaces identify the printer buttons you press,the lights on
the operator panel, and any commands you enter at your computer.
❍ The buttons you press appear in this typeface:
❍ The lights on your printer appear in this typeface:
POWER button.
POWER/ERROR
light.
❍ When you type something on your computer, it appears in this
typeface: DIR/P.
❍ When you press a Windows button, it appears in bold: Click OK.
Congratulations on your purchase of the Canon BJC-5100 Series Color
Bubble Jet™ Printer. We appreciate you choosing this printer to meet
your printing needs.
The BJC-5100 Series printers, with Canon’s dual print head system,
offer excellent print quality and fast print speed using both color and
black inks.We are certain you will be satisfied with this advanced
Bubble Jet technology.
1
Introduction
This chapter:
❍ Lists the supplies and accessories you can purchase for the printer
❍ Describes Canon’s customer suppor t serv ices
❍ Provides important safety instructions
Chapter 1Introduction1-1
Supplies and Accessories
Your BJC-5100 Series printer supports excellent and unique print media
options that will allow you to produce dazzling,professional, and fun
presentations.All of these print media are specially designed and
manufactured to work with your Canon color printer so you can
produce the finest output possible.
Canon has an extensive dealer network equipped to offer you supplies
as you need them.To find a dealer near you,call the Canon Referral
Service at 1-800-848-4123.
If supplies are not available from your local dealer,you can order
directly from Canon by calling 1-800-385-2155.
BJ Cartridges and BJ Tanks
You can use the following BJ cart ridges w ith the BJC-5100 Series
printers:
®
❍ BC-21e Color BJ
❍ BC-22e Photo BJ Cartridge (optional)
❍ BC-23 Enhanced Black BJ Cartridge (included)
Cartridge (included)
You can purchase the following BJ tanks for use in the BC-21e Color
BJ Cartridge:
❍ BCI-21 Color BJ Tank for the BC-21e Color BJ Cartridge
❍ BCI-21 Black BJ Tank for the BC-21e Color BJ Cartr idge
BJ cartridges contain the Bubble Jet print head and BJ tank, while
N
1-2IntroductionChapter 1
BJ tanks contain ink only.
Canon has more engineers dedicated to creating quality ink for providing
N
the best results for output from Bubble Jet printers than any other
organization. Canon does not prohibit the use of third-part y inks, and
the use of third-par ty inks does not invalidate the product’s limited
warranty.However,Canon cannot guarantee the quality or performance
of your printer when you are using inks from other suppliers.
Canon’s limited warrant y does not cover damage caused to Canon’s
Bubble Jet products that is attributable to the use of third-party par ts or
supplies, including inks. The limited warranty remains in effect for its
life once that particular damage has been properly repaired.
For optimum printing results,Canon recommends that you use Canon
BJ cartridges.
❍ High Gloss Photo Film
❍ Glossy Photo Paper
❍ Glossy Photo Cards
Introduction
❍ Banner Paper
❍ Brilliant White Paper
❍ High Resolution Paper
❍ T-Shirt Transfers
❍ Greeting Cards
❍ Bubble Jet Paper (water resistant)
❍ Fabric Sheet
❍ Back Print Film
❍ Transparencies
See Chapter 3,Paper Handling, for details on Canon’s Specialty Papers.
Chapter 1Introduction1-3
Canon Customer Care Center
Canon Computer Systems,Inc. offers a full range of customer technical
support* options including:
❍ 24-hour,7-day-a-week, toll-free automated support for
troubleshooting issues on most current products (1-800-423-2366)
❍ Speak to a technician free of service charge (currently Monday–
Friday, 8:00 a.m.–10:00 p.m. and Saturday 12:00 p.m.–6:00 p.m.
EST, excluding holidays) for products still under warranty**
(1-757-413-2848)
❍ Speak to a technician (currently $24.99) during holidays and
days/hours not listed above regarding urgent product questions or
for products no longer under warranty (1-800-423-2366)
Or for a charge of $2.50 per minute, to a maximum of $25.00 per
call (1-900-246-1200)
❍ To find out about all Canon products and accessories, to download
the latest drivers,and to explore all your technical support options
including e-mail support, visit the Canon Computer Systems, Inc.
Web site (www.ccsi.canon.com)
❍ 24-hour,toll-free Fax Retrieval System (1-800-526-4345)
❍ To download the latest printer driver using your modem,24-hour
Bulletin Board Service (1-757-420-2000)
❍ Within Canada,24 hours a day,7 days a week* (1-800-263-1121).
❍ In other countries, please contact your Canon dealer.
*Support program specifics subject to change without notice.
**Refer to individual product information for warranty details.
See Chapter 5,Troubleshooting, before contacting Canon to make sure
you have the necessary information available.
N
1-4IntroductionChapter 1
Servicing the Printer
The Canon BJC-5100 Series Color Bubble Jet Printer is designed with
the latest technology to provide trouble-free operation.The Warranty
Card that comes with the printer describes Canon’s limited warrant y for
your Bubble Jet printer. Be sure to read the warrant y information to find
out about the different service options available to you.
Save your sales receipt for proof of purchase. In the event that your
N
printer needs service, you will need your proof of purchase to obtain
warranty serv ice.
If you feel your BJC-5100 Series Color Bubble Jet Printer needs
servicing, contact Canon on the World Wide Web to locate the Canon
Authorized Service Facility nearest you.If you do not have access to the
Web, you can call Canon (see page 1-4).
Important Safety Instructions
Read these safety instructions and refer to them later if you have any
questions.
Except as explained in this manual,do not attempt to serv ice the
C
BJC-5100 Series printer yourself. Opening and removing certain
covers may expose you to dangerous voltage points or other risks.
Refer all servicing to a Canon Authorized Service Facility.Visit Canon’s
Web site or call the Customer Care Center for details (see page 1-4).
❍ Follow all warnings and instructions marked on the printer.
Introduction
❍ Place the printer on a sturdy level surface.Do not place it on an
unstable cart, stand, or table. If the printer falls,it could be seriously
damaged.
Chapter 1Introduction1-5
❍ Do not use the printer near water. If you spill liquid on or into the
printer,unplug it immediately and call the Customer Care Center
(see page 1-4).
Slots and openings in the printer and on the back or bottom are
❍
provided for ventilation.To ensure reliable operation of the pr inter
and to protect it from overheating, do not block or cover these
openings. Do not block the openings by placing the printer on a bed,
sofa, rug, or other similar surface. Do not place the printer near a
radiator or heat register, nor in a closet or built-in cabinet unless
proper ventilation is provided.
❍ Operate the printer only from the type of power source indicated on
the printer’s label.If you are unsure of the type of power available,
consult your dealer or local power company.
❍ Set up the printer near the electrical outlet you plan to use. Make
sure the outlet is easily accessible.
❍ If you use an extension cord with the printer,make sure that the
total of the ampere ratings on the products plugged into the
extension cord does not exceed the extension cord ampere rating.
Also,make sure that the total of all products plugged into the wall
outlet does not exceed 15 amperes.
❍ To avoid injury,do not allow children access to the interior of the
printer and do not allow them to touch any electrical contacts or
gears that are exposed.
❍ Do not allow anything to rest on the power cord,and do not locate
the printer where the cord will be walked on.Make sure the power
cord is not knotted or kinked.
❍ Do not push objects of any kind into the slots or openings on the
printer.This could result in a fire or electric shock.
❍ Do not allow small objects (such as pins,paper clips,or staples) to
fall into the printer. If something does fall into it that you cannot
remove,unplug the pr inter immediately and call the Customer Care
Center (see page 1-4).
1-6IntroductionChapter 1
❍ Unplug the printer from the wall outlet and call the Customer Care
Center (see page 1-4) if any of the following conditions exist:
The power cord or plug is damaged or frayed.
•
Liquid is spilled into the printer, or if the pr inter is exposed to
•
rain or water.
Smoke,unusual noises,or odors come from the printer.
•
The printer has been dropped or the enclosure has been
•
damaged.
The printer does not operate normally when you have followed
•
the operating instructions. Adjust only those controls that are
covered by the operating instructions in the Quick Start Guide
and this User’s Manual.Improper adjustment of other controls
may result in damage and may require extensive work by a
qualified technician to restore the product to normal operation.
Introduction
Chapter 1Introduction1-7
1-8IntroductionChapter 1
Using the Printer With Windows
®
Windows 95, and Windows NT 4.0
You can use the BJC-5100 Series printer with all your Windows 98,
Windows 95,and Windows NT 4.0 software applications.
This chapter describes how to use the printer with your Windows
applications. It includes:
❍ Understanding the printer driver
❍ Printing a document
❍ Using the printer driver in Windows
98,
2
❍ Printing speed versus color
Before using your printer for the first time,you must perform print head
alignment to obtain optimum print quality.See page 4-5 for details.
N
Understanding the Printer Driver
Before you can use any type of printer with your computer,you must
install software that allows the printer and computer to communicate;
this software is called a printer driver. The printer driver tells the
computer what kind of a printer you are using. The printer driver also
controls the various settings, such as print quality and paper type. You
define these settings within the printer driver,and the printer driver then
communicates the settings to both the computer and the printer.
You must install the BJC-5100 Series Printer Driver for Windows before
N
you can use the printer with your computer. See your Quick Start Guide
for instructions.
With Windows
Using the Printer
Chapter 2Using the Printer With Windows2-1
Printing a Document
This procedure describes the general steps required for printing from
various Windows applications.The exact steps for printing a document
may vary depending on the application program you are using. Refer
to your software application’s documentation for the exact printing
procedure.
Start your
application.
Make sure
the Canon
BJC-5100
selected as
your default
printer.
❍ Start the program you are using to create the document,
and open the document you want to print.
❍ Choose Print or Print Setup from the File menu.You will
see a screen similar to this:
is
❍ Click on the Properties button if you want to make any
adjustments as appropriate for printing your document.
(See Printer Setup Within Windows for details.)
❍ After making any necessary changes to the printing
options, click OK to start the print job.
2-2Using the Printer With WindowsChapter 2
Using the Printer Driver in Windows
You use the printer driver to define the type of printing you plan to do.
The default settings may be adequate for most of your printing
operations, but you will want to change these settings for any special
color printing or when you use media other than plain paper.
To view or change your printer settings, you must open the printer
Properties dialog box.
You can open the Canon BJC-5100 Properties dialog box in one of the
following ways:
❍ From within any Windows application, you can select the Print or
Print Setup command.
❍ From the Printers folder, you can select the printer and then select
the Properties command from the File menu.
❍ From the Printers folder, you can select the printer,click the right
mouse button,and then select Properties from the drop down list.
The Canon BJC-5100 Properties dialog box contains tabs on which the
printing options are displayed.The tabs you see depend on your
operating system and on how you open the Properties dialog box. If you
are using Windows 98 or Windows 95 and you open the Properties
dialog box from the Printers folder, you see these tabs: General, Details,
Settings, Troubleshooting, and Maintenance.You may also see a Sharing
tab if your printer is being shared by a Network. In addition,if you are
using Windows 98, you will see a Color Management tab.
With Windows
Using the Printer
If you are using Windows NT 4.0 and you open the Properties dialog
box from the Printers folder, you see these tabs: General, Ports,
Scheduling, Sharing, Security, Troubleshooting, and Maintenance.
If you open the Properties dialog box from a Windows application,you
see these tabs: Settings, Troubleshooting,and Maintenance.( The settings
on these tabs are the same for Windows 98,Windows 95, and Windows
NT 4.0.)
Chapter 2Using the Printer With Windows2-3
N
For detailed information on any of the printing options, you can use the
Windows on-line Help in the following ways:
Use the right mouse button to click an item on the screen;then
❍
click the What’s This? command.
Click ? and then click an item.
❍
Press
❍
The Settings Tab
On this tab,you specify the type of pr inting you are doing and select
print quality and paper type. ( The pr inting options on this tab are the
same for Windows 98,Windows 95,and Windows NT 4.0.)
SPECIFY TYPE OF PRINTING
• REGULAR IS FOR MOST OF YOUR PRINTING NEEDS
• PHOTO-REALISTIC IS FOR PHOTOGRAPHS OR
• OTHER HIGH RESOLUTION DOCUMENTS;
• PRINTING WILL BE SLOWER
• (PHOTO-REALISTIC REQUIRES USE OF BC-21e
• AND BC-22e CARTRIDGE COMBINATIONS)
USES BLACK
INK ONLY
(EVEN IF A
COLOR
CARTRIDGE IS
INSTALLED);
IMAGE IS
CONVERTED
TO GRAYSCALE
SPECIFY
MANUAL FEED
F1
.
SPECIFY PRINT
QUALITY
• DRAFT IS FOR
• FAST PRINTING
• STANDARD IS
• FOR NORMAL
• PRINTING
• HIGH IS BEST
• QUALITY BUT
• SLOWEST SPEED
CLICK TO SPECIFY
CUSTOM SETTINGS
(SEE NEXT SECTION
FOR DETAILS)
SPECIFY PRINT
MEDIA
SPECIFY SIZE
OF PRINT MEDIA
SPECIFY
ORIENTATION
• PORTRAIT
• LANDSCAPE
2-4Using the Printer With WindowsChapter 2
BJC-5100/V000/02-99
Custom Settings
If you click the Customize button on the Settings tab, you see another
dialog box,called Custom Settings, on which you can specify additional
color settings. The settings available on the Custom Setting dialog box
depend on the options you select on the Settings tab.
SELECT YOUR
PRINTING
RESOLUTION
ENABLE TO PAUSE PRINTER
BETWEEN PRINTS
USE THIS HELP FEATURE
TO SEE ADESCRIPTION
OF EACH OPTION AND
THE AVAILABLE
SETTINGS
SELECT THE
HALFTONING METHOD
TO USE FOR PRINTING
DIFFERENT SIZES OF
DOTS AND SPACES:
• HIGH SPEED ERROR
• DIFFUSION
• ERROR DIFFUSION
• DITHER PATTERN
SELECT HOW YOU WANT
THE PRINTED COLORS
TO LOOK:
• AUTO—DRIVER
• SELECTS BEST
• SETTINGS FOR TEXT
• AND GRAPHICS
• PHOTO/ICM—IMAGE
• COLOR MATCHING
• (AVAILABLE IN
• WINDOWS 98 AND
• WINDOWS 95 ONLY)
• CHART/GRAPHIC
With Windows
Using the Printer
ADJUSTS COLOR INTENSITY TO
COMPENSATE FOR DIFFERENCES
BETWEEN YOUR MONITOR AND
PRINTED OUTPUT
Chapter 2Using the Printer With Windows2-5
The Troubleshooting Tab
The selections on this tab help you analyze common printing problems
and recommend corrective actions. This tab also includes the About
button,which displays version and copyright information about the
device.
CLICK ON ANY OF THESE
PROBLEMS TO SEE
INFORMATION REGARDING
THE CAUSE AND POSSIBLE
SOLUTIONS; BE SURE TO
CLICK ON THE BOX
DISPLAYS VERSION
NUMBER AND COPYRIGHT
INFORMATION
2-6Using the Printer With WindowsChapter 2
The Maintenance Tab
The selections on this tab allows you to perform routine Maintenance
tasks to keep your printer operating at optimum efficiency.
CLICK ON THIS BOX TO
ALIGN THE PRINT HEADS
CLICK ON THIS BOX TO
CLEAN THE PRINT HEADS
CLICK ON THIS BOX TO
AUTOMATICALLY TURN
OFF THE PRINTER IF IT IS
IDLE FOR ASPECIFIED
PERIOD OF TIME
(WINDOWS 98 AND
WINDOWS 95 ONLY)
With Windows
Using the Printer
See the information starting on page 4-4 for complete details on
using these procedures.
Chapter 2Using the Printer With Windows2-7
The Windows 98 and Windows 95 Tabs
You see the tabs described here when you open the Canon BJC-5100
Properties dialog box from the Printers folder.You also see the Settings,
Troubleshooting, and Maintenance tabs described previously.
Be sure to use the help features described on page 2-4 to learn about the
settings on these tabs.
N
The General Tab
This tab allows you to add comments regarding the printer driver
and print a test page or a separator page. (You see this tab when
you open the Properties dialog box from the Printers folder,not
from within a Windows application.)
ADD COMMENTS
HERE
PRINT A
SEPARATOR
PAGE
PRINT A
TEST PAGE
2-8Using the Printer With WindowsChapter 2
The Details Tab
This tab allows you to specify printer port settings,spool settings, and
time-out settings. (You see this tab when you open the Properties dialog
box from the Printers folder, not from within a Windows application.)
CHOOSE THE
PRINTER’S
PORT
SPECIFY THE
PRINTER
DRIVER
SPECIFY
TIMEOUT
SETTINGS
With Windows
Using the Printer
SPECIFY
SPOOL
SETTINGS
SPECIFY PORT
SETTINGS
This must be set to ECP Printer Port to obtain the
optimum performance from your printer. See your
N
Chapter 2Using the Printer With Windows2-9
Quick Start Guide for details.
The Color Management Tab
This tab allows you to add and remove profile associations for your
printer.( You see this tab when you open the Properties dialog box from
the Printers folder, not from within a Windows application.)
PROFILES
You see this tab in Windows 98 only.
N
2-10Using the Printer With WindowsChapter 2
The Windows NT 4.0 Tabs
You see the tabs described here when you open the Canon BJC-5100
Properties dialog box from the Printers folder.You also see the
Troubleshooting and Maintenance tabs described previously.
Be sure to use the help features described on page 2-4 to learn about the
functions on these tabs.
N
The General Tab
This tab allows you to add comments regarding the printer driver and
specify the location of the pr inter.You can specify a different printer
driver or print processor. You can select to print a separator page at the
beginning of each document,and you can print the Windows test page.
(You see this tab when you open the Properties dialog abox from the
Printers folder, not from within a Windows application.)
With Windows
Using the Printer
ADD COMMENTS
HERE
DESCRIBE PRINTER’S
LOCATION
SPECIFY DIFFERENT
DRIVER
PRINT THE WINDOWS
TEST PAGE
PRINT A
SEPARATOR
PAGE
Chapter 2Using the Printer With Windows2-11
CHANGE
THE PRINT
PROCESSOR
The Ports Tab
This tab allows you to select the port to which you want to print
documents.You can also enable or disable bidirectional support and
printer pooling. (You see this tab when you open the Properties dialog
box from the Printers folder, not from within a Windows applications.)
CHOOSE THE
PRINTER’S PORT
CHANGE PORT SETTINGS
CHECK ENABLES FEATURE;
NO CHECK DISABLES
FEATURE
2-12Using the Printer With WindowsChapter 2
The Scheduling Tab
This tab allows you to specify the scheduling features of your printer.
(You see this tab when you open the Properties dialog box from the
Printers folder, not from within a Windows applications.)
SPECIFY AVAILABILITY OF
PRINTER
SPECIFY PRINTER’S PRIORITY
ENABLE SPOOLING AND SPECIFY
SPOOLING SETTINGS
ENABLE TO PRINT DIRECTLY TO
PRINTER (NO SPOOLING)
SPECIFY SPOOLING SETTINGS
With Windows
Using the Printer
Chapter 2Using the Printer With Windows2-13
The Sharing Tab
This tab allows you to make your printer available to network users.
(You see this tab when you open the Properties dialog box from the
Printers folder, not from within a Windows applications.)
SPECIFY WHETHER OR
NOT PRINTER IS SHARED
ON A NETWORK
2-14Using the Printer With WindowsChapter 2
The Security Tab
This tab allows you to specify security features for your printer. ( You see
this tab when you open the Properties dialog box from the Printers
folder,not from within a Windows applications.)
CLICK TO VIEW OR
SET PERMISSIONS
FOR PRINTER
CLICK TO VIEW OR
SET AUDITING FOR
PRINTER
CLICK TO VIEW OR
TAKE OWNERSHIP
OF PRINTER
With Windows
Using the Printer
Chapter 2Using the Printer With Windows2-15
Specifying Your Printing Options
on the Windows Tabs
Be sure to use your on-line help to find out about the settings available
for each printing option.
❍ To move between the Windows tabs,click on any of the tabs.
❍ To save the settings and exit,click the OK button.
❍ To cancel your setting selections on a tab,click the Cancel button.
❍ To save your settings without exiting, click the Apply button.
❍ To access helpful information about the printer and the printer
driver, click on the Help button.
❍ To find out about a setting, click the question mark ? in the upper
right corner.Move the larger question mark to the setting you are
interested in and click again.
Printing Speed Versus Color
The BJC-5100 Series Printer Driver for Windows can interpret and
translate the full spectrum of colors,up to 16.7 million colors. When
printing in color,there is a significant increase in the amount of
information that the driver has to interpret and translate.When printing
with black ink only,the dr iver has only one color to interpret.
By decreasing the amount of colors that the printer driver has to
interpret, you can significantly decrease the time needed to translate
the information. This will speed up the overall printing process.
2-16Using the Printer With WindowsChapter 2
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