Canon BJC-4300 User Manual
BJC-4300
USER
MANUAL
Canon
Contents
1 Introduction
Supplies and Accessories 1-2
BJ Cartridges and BJ Tanks
Canon Specialty Papers
Color Image Scanner Cartridge
Getting Help From Canon 1-5
Servicing the Printer 1-6
2 Using the Printer With Windows
Installing a Printer Driver
Printing a Document
Printer Setup Within Windows 95
Opening the Printer Properties Dialog Box in Windows 95
Using the Printer Driver in Windows 95
Printer Setup Within Windows 3.1 2-4
Accessing the Printer Options 2-4
The Windows Tabs 2-5
Specifying Your Printing Options
Recommended Graphics Settings
Using the Setup Analyzer
Using Cartridge Detection
Printing Speed Versus Color 2-12
For Quick Color Printing
For High Quality Color Printing
For Monochrome Printing
Other Ways to Improve Printing
3 Paper Handling
Selecting Paper Types 3-2
Paper Guidelines 3-4
Setting the Paper Thickness Lever
Printer Settings for Various Print Media
Loading Paper
Automatically Feeding Paper
Auto Feed Guidelines
Manually Feeding Paper
Printing on Envelopes
Using Canon's Specialty Papers
Specialty Paper Guidelines
High Resolution Paper HR-101
Fabric Sheet FS-101
Printing on Banner Paper
1-1
1-2
1-4
1-4
2-1
2-1
2-2
2-3
2-3
2-3
2-8
2-8
2-10
2-11
2-12
2-12
2-13
2-13
3-1
3-5
3-6
3-7
3-7
3-10
3-12
3-14
3-17
3-17
3-19
3-22
3-24
4 Maintaining the Printer
Printer Guidelines
Cleaning the Printer
Printing the Test Pages
Printing the Test Page From Windows
Printing the Test Pages Using the Operators Panel
Cleaning the Print Head 4-6
Cleaning the Print Head From Windows
Cleaning the Print Head Using the Operators Panel
BJ Cartridge Guidelines 4-8
BJ Cartridge and BJ Tank Maintenance 4-10
Replacing the BJ Cartridge
Replacing a BJ Tank in the BC-21e Color BJ Cartridge
Storing a BJ Cartridge
Installing and Removing the Optional Color Scanner Cartridge
Installing the Color Image Scanner Cartridge
Removing the Color Image Scanner Cartridge
Transporting the Printer 4-28
5 Troubleshooting
Identifying Your Printer Problem
General Problems
Clearing Paper Jams
Technical Notes
Appendix A Specifications
Printing Specifications
BJ Cartridges
General
Optional IS-22 Color Image Scanner Cartridge
Glossary
Index
FCC Regulations
FCC-1
4-1
4-2
4-3
4-4
4-5
4-6
4-6
4-7
4-11
4-18
4-22
4-24
4-24
4-27
5-1
5-2
5-3
5-4
5-5
A-1
A-1
A-4
A-5
A-5
G-1
I-1
Introduction
Congratulations on your purchase of the Canon BJC-4300 Series Color Bubble Jet™
Printer. We appreciate your choosing this printer to meet your printing needs.
The BJC-4300 Series printers offer excellent print quality and fast print speed using both
color and black inks. We are certain you will be satisfied with this advanced Bubble Jet
technology.
This chapter:
Lists the supplies, accessories, and options you can purchase for the printer
Describe Canon's customer support services
Supplies and Accessories
Your BJC-4300 Series printer supports excellent and unique print media
options that will allow you to produce dazzling, professional, and fun
presentations. All of these print media are specially designed and manufactured
to work with your Canon color printer so you can produce the finest output
possible.
Canon has an extensive dealer network equipped to offer you supplies as you
need them. to find a dealer near you, call the Canon Referral Service at
1-800-848-4123.
If supplies are not available from your local dealer, you can order directly from
Canon by calling
1-800-671-1090
BJ Cartridge and BJ Tanks
You can use the following BJ cartridges with the BJC-4300 printers:
BC-21e Color BJ Cartridge
BC-20 Black BJ Cartridge
BC-22e Photo BJ Cartridge
BC-29F Neon BJ Cartridge
You can purchase the following BJ tanks for use in the BC-21e Color BJ Cartridge:
BCI-21 Black BJ Tank
BCI-21 Color BJ Tank
BJ cartridges contain the Bubble Jet print head and BJ tank(s), while BJ tanks
contain ink only.
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Canon has more engineers dedicated to creating quality ink for providing the
best results for output on Bubble Jet printers than any other organization.
Canon does not prohibit the use of third-party inks and the use of third-party
inks does not invalidate the product's limited warranty. However, Canon cannot
guarantee the quality or performance of your printer when you are using inks
from other suppliers.
Canon's limited warranty does not cover damage caused to Canon's Bubble Jet
products that is attributable to the use of third party parts or supplies, including
inks. The limited warranty remains in effect for its life once that particular
damage has been properly repaired.
For optimum printing results, Canon recommends that you use only Canon BJ
cartridges and BJ tanks.
You can also purchase the optional Canon BC-22e Photo Kit, Which Includes everything
you need to produce photo-realistic images:
BC-22e Photo BJ Cartridge
SB-21 Ink Cartridge Storage Box
Canon High Resolution Paper HR-101 (60 Sheets)
See Chapter 4, Maintaining the Printer, for details on replacing BJ cartridges.
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Canon Specialty Papers
Canon manufactures numerous specialty papers, including:
Glossy Photo Paper GP-201
Banner Paper
High Resolution Paper HR-101
T-Shirt Transfers TR-101
Greeting Cards GC-101
Bubble Jet Paper LC-301 (water resistant)
Fabric Sheets FS-101
CF-102 Transparencies
Back Print Film BF-102
High Gloss Film HG-101
See Chapter 3, Paper Handling, for details on Canon's Specialty Papers.
Color Image Scanner Cartridge
You can use your BJC-4300 Series printer as a color image sheetfed scanner by
removing the BJ cartridge from the printer and replacing it with the optional
IS-22 Color Image Scanner Cartridge. This scanner cartridge employs an
optical head in place of a print head to scan images and text on paper fed
through the printer. Installation of the scanner cartridge is described later in this
manual. For details about using the scanner cartridge, see the IS-22 Color
Image Scanner Cartridge User's Manual that comes with the cartridge
package.
See Chapter 4, Maintaining the Printer, for instructions on how to install the
scanner cartridge.
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support options
including*:
24-hour, 7-day-a-week, toll free automated support for troubleshooting issues on most
current products (1-800-423-2366)
Speak to a technician free of service charge (currently Monday through Friday, 8:00
a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding
holidays)for products still under warranty** (1-757-413-2848)
Speak to a technician (currently $24.99) during holidays and days/hours not listed
above regarding urgent product questions or for products no longer under warranty
(1-800-423-2366)
E-mail support via the Canon Computer Systems, Inc. Web site
(www.ccsi.canon.com)
24-hour, toll-free Fax Retrieval System (1-800-526-4345)
24-hour Bulletin Board Service (1-757-420-2000)
*Support program specifies subject to change without notice.
**Refer to individual product information for warranty details.
Canon Canada
Customer support for Canadian residents is available 24 hours a day (seven
days a week) at 1-800-263-1121
In other countries contact your Canon Dealer.
Servicing the Printer
The Canon BJC-4300 Series Color Bubble Jet Printers are designed with the latest
technology to provide trouble-free operation. The Warranty Card that comes with the
printer describes Canon's one-year limited warranty for your Bubble Jet printer. Be sure
to read the warranty information to find out about the different service options available
to you.
Save your sales receipt for proof of purchase. In the event that your printer needs
service, you will need your proof of purchase to obtain warranty service.
If you feel your BJC-4300 Series Color Bubble Jet Printer needs servicing, contact
Canon on the World Wide Web to locate the Canon Authorized Service Facility (ASF)
nearest you. If you do not have access to the Web, you can call Canon (see page 1-5).
Using the Printer With Windows
This chapter describes how to use the printer with your Windows applications. It includes:
Installing a printer driver
Printing a document
Printer setup within Windows 95
Printer setup within Windows 3.1
The Windows tabs
Printing speed versus color
Installing a Printer Driver
Before you can use any type of printer with your computer, you must install a
printer driver. The printer driver tells the computer what kind of a printer you
are using. The printer driver also controls the various settings, such as print
quality and paper type. You define these settings within the printer driver then
communicates the settings to both the computer and the printer
2
You must install the BJC-4300 Printer Driver for Windows before you can use
the printer with your computer. See your Quick Start Guide for instructions.
Printing a Document
This procedure describes the general steps required for printing from various Windows
applications. The exact steps for printing a document may vary depending on the application
program you are using. Refer to your software application's documentation for the exact
printing procedure.
1
Start your
application.
2
Make sure the
Canon BJC-4300
is selected as
your default
printer.
Start the program you are using to create the documentation and open the
document you want to print.
Choose Print Setup from the File menu.
Click on the Setup button if you want to make any adjustments as appropriate
for printing your document. ( See Printer Setup Within Windows 95 or Printer
Setup Within Windows 3.1 for details.)
Printer Setup Within Windows 95
You can use the printer with all your Windows 95 applications
Opening the Printer Properties Dialog Box in Windows 95
You can open the Properties dialog box in one of the following ways:
From within any Windows application, you can select the Print or Print Setup
command.
From the Printers folder, you can select the printer and then select the Properties
command from the File menu.
From the Printers folder, you can select the printer, click the right mouse button, and
then select Properties from the drop down list.
Using the Printer Driver in Windows 95
The printing options are displayed on the following Windows 95 tabs: General,
Details, Paper, Graphics, Setting, and Control. See The Windows Tabs section
(page 2-5) for details.
For detailed information on any of the printing options, you can use Windows 95
on-line Help.
Use the right mouse button to click an item on the screen; then click the
What's This? command.
Click ? and then click an item.
Press F1
Printer Setup Within Windows 3.1
You can use your printer with all your Windows 3.1 applications.
Accessing the Printer Options
You can access the printing options from the Printers dialog box in the Control Panel, or you
can select the Print Setup option available from the File menu of most applications that run in
Windows.
If the Print Setup option does not appear in the file menu for your application, refer to the
user's manual supplied with the application. It should provide information about changing the
printer setup parameters.
In Windows 3.1, the printing options are displayed on these tabs: Paper, Graphics, Setting,
and Control. See the next section, The Windows Tabs, for details.
The Windows Tabs
The BJ Series Printer Driver for Windows has several tabs from which you select you
printing options and learn about your printer drivers well as your printer.
General (Windows 95 only)
This tab allows you to add comments regarding the printer driver and print test page
or a separator page. (You see this tab when you open the Properties dialog box from
the Printers folder, but not from within a Windows application.
Details (Windows 95 only)
This tab allows you to specify printer port settings, spool settings, and time-out
settings. (You see this tab when you open the properties dialog box from the Printers
folder, but not from within a Windows application.)
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Paper
This tab allows you to specify page orientation, paper size, and type of print media.
(The printing options on this tab are the same for both Windows 95 and Windows
3.1.)
Graphics
This tab allows you to specify print quality, color model, and print model. (The
printing options on this tab are the same for both Windows 95 and Windows 3.1.
However, the Image Color Matching feature is available in Windows 95 only.)
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Setting
This tab allows you to turn on or off the Setup Analyzer and Cartridge Detection. It
also allows you to save up to four custom print settings.(The printing options on this
tab are the same for both Windows 95 and Windows 3.1.)
Control
This tab allows you to print test pages, turn off the printer, enable or disable the auto
power on feature, and clean the print head. It also allows you to turn off the printer
after a certain period of inactivity. (The printing options on this tab are the same for
both Windows 95 and Windows 3.1.)
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Specifying Your Printer Options
Be sure to use your on-line help to find out about the settings available for each printing
options.
To move between the Windows tabs, click on any of the tabs.
To save the settings and exit, click the OK button.
To cancel your settings selections on a tab, click the Cancel button.
To save your settings without exiting, Click the Apply button.
To access the Help file, click on the Help button.
When you move the mouse cursor over one of the printing options, a help message
appears at the bottom of the tab.
Recommended Graphics Settings
You can select the following printing options from the graphics tab to achieve the specified
results.
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Using the Setup Analyzer
The Setup Analyzer allows the printer driver to evaluate your choice of choice of printing
settings. On the Setting tab, click on the green check to enable the Setup Analyzer. Click on
the red Ø symbol to disable it.
When you exit the printer driver and accept your printing settings by clicking the OK button,
the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the
recommended settings.
If there are no inconsistencies, a dialog box similar to this appears.
The inconsistencies appear with check boxes. You can use the dialog box buttons to select
or deselect the inconsistencies, and/or fix or ignore the inconsistencies.
Using Cartridge Detection
Use Cartridge Detection if you want the driver to alert you when the installed BJ cartridge is
not the correct choice to use with your Color Model setting. To enable Cartridge Detection,
which is located on the Setting tab, click the green check. Click on the red Ø symbol to
disable it.
If cartridge Detection cannot detect the cartridge type, it advises you to check that you
printer is on-line and that the cables are secure.
If you choose the monochrome Color Model and you have a BC-05 Color BJ Cartridge
installed, you'll see:
Performance Tip!
You now have a color cartridge installed in your printer. For faster printing
speed, change the color cartridge to the monochrome cartridge.
Printing Speed Versus Color
The BJC-4300 Printer Driver for Windows can interpret and translate the full spectrum of
colors, up to 16.7 million colors. When printing in color, there is a significant increase in the
amount of information that the driver has to interpret and translate. When printing black ink
only, the driver has only one color to interpret.
By decreasing the amount of colors that the printer driver has to interpret, you can
significantly decrease the time needed to translate the information. This will speed up the
overall printing process.
For Quick Color Printing
In the BJC-4300 Printer Driver for Windows, choose the following settings. These selections
allow the printer driver to interpret and translate 256 colors, which will increase your
printing speed. However, your print quality will not be optimized.
Media Type-Plain Paper
Print Quality-Standard; Fine is off
Color Model-Color
Print Model-Custom
Color Selection-Fast Color
For High Quality Color
Select the settings shown below to allow the printer driver to interpret and translate up to
16.7 million colors. Keep in mind that your print speed will be slower than with other setting
combinations.
Print Quality- High; Fine mode is on
Color Model-Color
Print Model-Automatic
For Monochrome Printing
Use the BC-20 Black BJ Cartridge to optimize the printer's performance when you are
printing black text and graphics only.
In the BJC-4300 Printer Driver for Windows, choose the following settings to tell your
printer to print using black ink only.
Media Type-Plain Paper
Print Quality-Standard
Color Model-Monochrome
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Print Model-Automatic
Other Ways to Improve Print Speed in Windows
To improve print speed, you can try the following:
Turn off the Print Manager in the Windows Control Panel (Windows 3.1 only).
This avoids the extra step of sending the print file to the Print Manager and may
increase your printing speed by as much as 25%, depending on the computer you are
using.
Add a permanent swap file in Windows 3.1.
Under the 386 Enhanced icon in the Windows Control Panel, add or create a
permanent swap file that is from 4 MB to 9 MB. The computer will be able to prepare
the print file faster. See your Windows documentation for instructions.
Avoid diffusion halftones.
In the Custom Settings dialog box, choose Diffusion only when printing final output or
photographic images. Choosing a Halftone setting of Fine allows the documents to
print as much as 20% faster because the computer does not need to compute to "best
possible position" for each dot.
Avoid screen matched color.
In the Custom Settings dialog box, avoid Match as the Color Adjustment setting. The
screen matching feature takes longer to process in the computer because it requires
special information.
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Avoid automatic settings.
Although the automatic settings are easy to use, the computer must interpret the
printed page. This takes more time than if you select each setting.
Free up your memory.
Use only one software program at a time and unload any screen saving utilities or
programs stored in Windows background; this frees up more memory for Windows
processing.
Use Monochrome when possible.
If you will be printing text in black only, choose a Color Selection of Black and White
rather than Grayscale. Print draft documents in Monochrome rather than Color, or use
Draft print quality when printing in color.
Limit the number of colors on each page.
The computer will need to calculate and transmit fewer dots. Too many colors can
make the image confusing and less effective as well as cause the print speed to slow
down.
Use primary colors when printing presentation graphics.
Use Black, cyan, yellow, magenta, blue, green, and red when possible. The computer
will need to calculate and transfer less dot information.
Use the Draft print quality.
The printer will need to image fewer dots.
Use Plain Paper as Media Type.
The print head will make only on pass for each printed line.
Use smaller graphics and more white space in your documents.
The computer will be able to prepare the print file faster.
Add RAM to your computer.
The computer will be able to prepare the print file faster.
Use a computer with a faster processor.
The computer will be able to prepare the print file faster.
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Paper Handling
This chapter describes how to use the printer for all your printing operations. It includes:
Selecting paper types
Setting the paper thickness lever
Summary of printer settings for various print media
Automatically loading paper
Manually feeding paper
Printing on envelopes
Using Canon's Specialty Papers
To ensure the best performance of your printer, you'll want to select the best paper and load
it correctly. You can stack paper in the sheet feeder to load it automatically, or you can
manually feed one sheet at a time.
Selecting Paper Types
One of the most important things you can do to assure the best possible performance of your
Bubble Jet printer is to select the correct paper. Your printer produces letter quality print on
most plain paper bond papers, including cotton bond and photocopying papers; it does not
require special ink jet papers. However, the print quality varies with different paper types. Be
sure to test a type of paper before you purchase a large quantity.
Plain Paper
The printer supports paper sizes of letter, legal, and A4 in portrait orientation. You can use
regular copier paper, cotton bond papers, and typical letterhead. Always use paper without
curls, folds, staples, or damaged edges.
Glossy Photo Paper
Canon Glossy Photo Paper GP-201 is a high gloss, thicker paper that produces the look and
feel of a photograph and provides excellent color print quality. Use this paper with the
BC-06 Photo BJ Cartridge to produce photo-realistic prints from your printer. Be sure to
print on the glossy side. (In your print driver, select Glossy Paper when you have Glossy
Photo Paper loaded.)
4300 Chapter 3 Page 2
Banner Paper
Canon's Banner Paper is specifically designed for printing one continuous sheet in a banner
format. The connected sheets are divided by perforation. you can print from two to six
sheets at one time.
High Resolution Paper
The Canon High Resolution Paper HR-101 is designed to produce photo-realistic quality
output with sharp and vivid graphics. For best results, use the optional BC-06 Photo BJ
Cartridge to produce images comparable to your favorite photographs.
T-Shirt Transfers
Use Canon's popular T-Shirt Transfers TR-101 to create and personalize T-shirts,
sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your imagination
allows! Use on any cotton or cotton/ poly blend fabric. Your image is printed in mirror
image (when you use T-Shirt Transfer mode through the BJC-250 Printer Driver for
Windows) so when you iron it onto the t-shirt the image is viewed correctly.
Greeting Cards
Get the most out of your Canon Creative or other card making software with Canon
Greeting Cards GC-101. These cards give your unique, personalized cards the look and feel
of professional cards. You can create cards, invitations, announcements, and more.
Bubble Jet Paper (water resistant)
The Canon Bubble Jet Paper LC-301 has been developed for high quality printing with
minimal or no smearing or running when in contact with water or damp surfaces, making a
good choice for damp or rainy environments. The paper is specially created and printable on
both sides. (In your printer driver, select Plain Paper when you load this paper.)
Fabric Sheets
Use Fabric Sheets FS-101 for Canon Bubble Jet printers to print banners, pillow covers,
scarves, flags, and other textile items. Use these sheets for appliqués and other craft and
sewing projects. Fabric sheets are 9.5" x 14".
Transparencies
CF-102 Transparencies from Canon are recommended. These transparencies produce
excellent contrast, sharpness, and color.
4300 Chapter 3 Page 3
Back Print Film
Canon Back Print Film BF-102 has been specially developed for Canon Color Bubble Jet
printers. The film is designed to deliver brilliant, high-intensity color images suitable for
business presentations, design work, or professional reports. Back Print Film is printed on
the back (non-glossy) side of the film in mirror image and then viewed from the front or
glossy side using a backlighting device. For more details, ask a Canon Authorized Dealer for
information or refer to the manual supplied with the film.
High Gloss Film
The Canon High Gloss Film HG-101 features a bright white finish that lends striking visual
power to charts, graphs, and photographic images. Use this film to make your presentation
materials and graphics look professional.
If you are printing in an application outside Windows, your software application or printer
driver must support mirror image printing in order to use Back Print Film or T-Shirt
Transfers
Paper Guidelines
When selecting or loading paper, please remember the following:
Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and
poor print quality.
Use cut-sheet paper only. You can use multipart paper.
When using graph paper, the lines may not match because the 1/6 inch line spacing of
the printer is slightly less than that of graph paper.
If the print density of your page is very high , light paper stock may curl slightly due to
the large amount if ink. If you need to print dense graphics, try printing on heavier
stock.
Do not use thicker paper than meets the specifications for this printer. Printing with a
paper that is thick enough to come in contact with the print head nozzles may damage
the BJ Cartridge.
4300 Chapter 3 Page 4
Setting the Paper Thickness Lever
To ensure trouble-free paper handling, you'll want to set the paper thickness lever before
loading paper.
Center for the BC-21e Color BJ Cartridge
Left for the BC-20 Black BJ Cartridge
Right for heavier-weight print media or envelopes
Be sure check this lever when you change BJ cartridges, and before and after
printing on heavier-weight print media or envelopes.
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