Canon BJC-4200 User Manual

BJC-4200

USER MANUAL

Canon

&RQWHQWV

,QWURGXFWLRQ

Supplies and Accessories 1-2

BJ Catridges and BJ Tanks Canon Specialty Papers

Getting Help From Canon 1-4

Servicing the Printer 1-6

8VLQJ WKH 3ULQWHU :LWK :LQGRZV

Installing a Printer Driver Printing a Document Printer Setup Within Windows 95

Opening the Printer Properties Dialog Box in Windows 95 Using the Printer Driver in Windows 95

1-1

1-2 1-3

2-1 2-1

2-2 2-3

2-3 2-3

Printer Setup Within Windows 3.1 2-4

Accessing the Printer Options 2-4

The Windows Tabs 2-5

Specifying Your Printing Options Recommended Graphics Settings Using the Setup Analyzer Using Color Advisor Using Cartridge Detection

Printing Speed Versus Color 2-12

For Quick Color Printing For High Quality Color Printing For Monochrome Printing Other Ways to Improve Print Speed in Windows

3DSHU +DQGOLQJ

2-8

2-9 2-10 2-11 2-11

2-12 2-12 2-13 2-13

3-1

Selecting Paper Types 3-2

Paper Guidelines 3-4

Setting the Paper Thickness Lever Printer Settings for Various Print Media Loading Paper

Automatically Feeding Paper Auto Feed Guidelines Manually Feeding Paper

Printing on Envelopes Using Canon's Specialty Papers

Canon's High Resolution Paper HR-101 Fabric Sheet FS-101

0DLQWDLQLQJ WKH 3ULQWHU

Printer Guidelines Cleaning the Printer Printing the Test Pages Cleaning the Print Head

3-5

3-6

3-7

3-7 3-10 3-12

3-14 3-17

3-17 3-19

4-1

4-2

4-3

4-4

4-6

Cleaning the Print Head From Windows Cleaning the Print Head Using the Operators Panel

BJ Cartridge Guidelines 4-8

BJ Cartridge and Ink Tank Maintenance 4-10

Replacing the BJ Cartridge Replacing an Ink Tank in the BC-21 Color BJ Cartridge Storing a BJ Cartridge Transporting the Printer

7URXEOHVKRRWLQJ

Using Canon's Support Services 5-1

Identifying Your Printer Problem 5-2

General Problems 5-3

Using the Super Solver 5-3

4-6

4-7

4-11 4-18 4-22 4-24

5-1

Clearing Paper Jams Technical Notes

5-4

5-5

$SSHQGL[ $ 6SHFLILFDWLRQV

A-1

Printing Specificatoins BJ Cartridges General

*ORVVDU\ ,QGH[ )&& 5HJXODWLRQV

:DUUDQW\

A-1 A-4 A-5

G-1

I-1

FCC-1

W-1

,QWURGXFWLRQ

Congratulations on your purchase of the Canon BJC-4200 Color Bubble Jet™ Printer. We appreciate your choosing this printer to meet your printing needs.

The BJC-4200 offers excellent print quality and fast print speed using both color and black inks. We are certain you will be satisfied with this advanced Bubble Jet technology.

This chapter:

Lists the supplies, accessories, and options you can purchase for the printer

{

Describe Canon's customer support services

{

6XSSOLHV DQG $FFHVVRULHV

Your BJC-4200 printer supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon color printer so you can produce the finest output possible.

Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800- 848-4123.

If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-671-1090.

%- &DUWULGJH DQG %- 7DQNV

Your BJC-4200 comes with:

One BC-21 Color BJ Cartridge

{

One SB-21 BJ Cartridge Container

{

You can also purchase the following optional BJ cartridges for use with the printer:

BC-20 Black BJ Cartridge

{

BC-22 Photo BJ Cartridge

{

BC-29F Neon BJ Cartridge

{

You can purchase the following ink tanks for use in the BC-21 Color BJ Cartridge:

BCI-21 Black Ink Tank

{

BCI-21 Color Ink Tank

{

BJ Cartridges contain the Bubble Jet print head and ink tank, while ink tanks contain ink only.

You can also purchase the optional Canon BC-22 Photo Kit, which includes everything you need to produce photo-realistic images:

BC-22 Photo BJ Cartridge

{

SB-22 BJ Cartridge Container

{

Canon High Resolution Paper HR-101 (60 Sheets)

{

See Chapter 4, Maintaining the Printer, for details on replacing BJ cartridges.

&DQRQ 6SHFLDOW\ 3DSHUV

Canon manufactures the following specialty papers:

Bubble Jet Paper LC-301 (water resistant)

{

High Resolution Paper HR-101

{

Transparency CF-102

{

Back Print Film BF-102

{

High Gloss Film HG-101

{

Fabric Sheet FS-101

{

T-Shirt Transfers TR-101

{

Greeting Cards GC-101

{

Brochure Paper BP-101

{

See Chapter 3, Paper Handling, for details on Canon's specialty papers.

*HWWLQJ +HOS )URP &DQRQ

Canon provides experienced support personnel to help you in every way.

2QOLQH 6XSSRUW 6HUYLFHV

You can easily contact Canon on the World Wide Web. Our address is:

http://www.ccsi.canon.com

Canon provides a bulletin board service (BBS), which is useful for obtaining newly developed third-party drivers. Call 1-757-420-2000. The protocol for the BBS is up to 28,800 bps, eight data bits, one stop bit, and no parity.

If you use CompuServe®, you can access the Canon Peripherals Forum. This allows you to talk with other users, send a message to Canon, or download printer drivers. Just type GO CANON at any CompuServe prompt.

If you have a modem, you can contact Canon through the Web, its BBS, or

{

CompuServe. Through these on-line services, you can find out about the latest Canon products, or you can retrieve general information about specific products. If you are looking for information about any Canon printer driver for a unique

{

situation, you can contact one of the Canon on-line services. You can retrieve information from the on-line services at any hour of the day or

{

night

2QVFUHHQ 6XSSRUW 6HUYLFHV

Canon provides on-screen assistance with both the Visual Guide and the Super Solver.

Canon's Visual Guide contains a wealth of information about your printer including

{

basic operational functions, color printing, and troubleshooting. Once installed, you can select the Visual Guide from the Visual Guide tab in your printer driver or from Canon Creative. Canon's Super Solver is now included with Canon Creative. The Super Solver is an

{

on-line troubleshooting guide. It includes questions and answers to any problems you may have. Once installed, you can select the Super Solver from the Visual Guide tab in your printer driver or from Canon Creative.

)D[ 5HWULHYDO 6\VWHP

Canon provides a 24-hour, toll-free Fax Retrieval System. You can use this service to get helpful documents faxed directly to your fax machine. These documents contain useful information to assist you tin the operation of your Canon Printer. To access this service call 1-800-526-4345.

One of the first things you may want to do after setting up your printer is call the

{

Canon Fax Retrieval System and request an index of the documents available to you through this service. Documents will be faxed directly to your fax machine. The Fax Retrieval System offers up-to-date information about Canon's products as

{

well as technical information about specific products. By reviewing the index, you

can determine what information would be beneficial to your installation.

&XVWRPHU &DUH &HQWHU

Canon provides customer support and service for all Canon printer products. If you have any questions regarding your new printer, call the Canon Computer Systems Customer Care Center at 1-800-423-2366. Support is available from 6 a.m. to 12 midnight Eastern Standard Time (EST) seven days a week except holidays.

If you seem to have an operation problem, try to solve it by using the Super Solver

{

or by referring to the troubleshooting information in your Visual Guide. If you cannot quickly resume normal operation, contact Canon's experienced support personnel at the Customer Care Center.

&DQRQ &DQDGD

Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-263-1121.

In other countries, please contact your Canon Dealer.

6HUYLFLQJ WKH 3ULQWHU

The Canon BJC-4200 Color Bubble Jet Printer is designed with the latest technology to provide trouble-free operation. The warranty information at the back of this manual describes Canon's limited one-year warranty for its Bubble Jet printers. Be sure to read the warranty information to find out about the different service options available to you.

Save your sales receipt for proof of purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service.

If you feel your BJC-4200 Color Bubble Jet Printer needs servicing, contact Canon on the World Wide Web to locate the Canon Authorized Service Facility (ASF) nearest you or to find out about the exclusive Canon InstantExchange warranty program. If you do not have access to the Web, you can call the Customer Care Center.

8VLQJWKH3ULQWHU:LWK:LQGRZV

This chapter desribes how to use the printer with your Windows applications. It includes:

Installing a printer driver

{

Printing a document

{

Printer setup within Windows 95

{

Printer setup within Windows 3.1

{

The Windows tabs

{

Printing speed versus color

{

,QVWDOOLQJ D 3ULQWHU 'ULYHU

Before you can use any type of printer with your computer, you must install a printer driver. The printer driver tells the computer what kind of a printer you are using. The printer driver also controls the various settings, such as print quality and paper type. You define these settings within the printer driver, and then the printer driver communicates the settings to both the computer and the printer.

You must install the BJ Printer Driver before you can use the BJC-4200 with your computer. See your Quick Start Guide for instructions.

3ULQWLQJD'RFXPHQW

This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application's documentation for the exact printing procedure.



Start the program you are using to create the documentation and open the

6WDUW \RXU

DSSOLFDWLRQ

{

document you want to print.



Choose Print Setup from the File menu.

0DNH VXUH

WKH &DQRQ

{

%-& LV

VHOHFWHG DV

\RXU GHIDXOW

SULQWHU



&KRRVH 3ULQW

IURP WKH )LOH

Click on the Setup button if you want to make any adjustments as

{

appropriate for printing your document. ( See Printer Setup Within Windows 95 or Printer Setup Within Windows 3.1 for details.)

Select OK to close the Canon BJC-4200 printer driver.

{

After making any necessary changes to the printing parameters, select

{

OK to start the print job.

PHQX

3ULQWHU6HWXS:LWKLQ:LQGRZV

You can use the printer with all your Windows 95 applications

2SHQLQJ WKH 3ULQWHU 3URSHUWLHV 'LDORJ %R[ LQ :LQGRZV 

You can open the Properties dialog box in one of the following ways:

From within any Windows application, you can select the Print or Print Setup

{

command. From the Printers folder, you can select the printer and then select the

{

Properties command from the File menu. From the Printers folder, you can select the printer, click the right mouse

{

button, and then select Properties from the drop down list.

8VLQJ WKH 3ULQWHU 'ULYHU LQ :LQGRZV 

The printing options are displayed on the following Windows 95 tabs: General, Details, Paper, Graphics, Setting, Control, and Visual Guide (if installed). See The Windows Tabs section (page 2-5) for details.

For detailed information on any of the printing options, you can use Windows 95 on-line Help:

Use the right mouse button to click an item on the screen; then click the What's

{

This? command. Click ? and then click an item.

{

Press F1

{

3ULQWHU6HWXS:LWKLQ:LQGRZV

You can use the BJC-4200 with all your Windows 3.1 applications.

$FFHVVLQJ WKH 3ULQWHU 2SWLRQV

You can access the printing options from the Printers dialog box in the Control Panel, or you can select the Print Setup option available from the File menu of most applications that run in Windows.

If the Print Setup option does not appear in the File menu for your application, refer to the user's manual supplied with the application. It should provide information about changing the printer setup parameters.

In Windows 3.1, the printing options are displayed on these tabs: Paper, Graphics, Setting, and Control, and Visual Guide (if installed). See the next section, The Windows Tabs, for details.

7KH:LQGRZV7DEV

The BJC-4200 printer driver has several tabs from which you can select your printing options and learn about your printer driver as well as your BJC-4200 printer.

*HQHUDO :LQGRZV  RQO\

{

This tab allows you to add comments regarding the printer driver and print a test page or a seperator page. (You see this tab when you open the Properties dialog box from the Printers folder, but not from within a Windows application.)

'HWDLOV :LQGRZV  RQO\

{

This tab allows you to specify printer port settings, spool settings, and timeout settings. (You see this tab when you open the Properties dialog box from the Printers folder, but not from within a Windows application.)

3DSHU

{

This tab allows you to specify page orientation, paper size, and type of print media. (The printing options on this tab are the same for both Windows 95 and

Windows 3.1.)

*UDSKLFV

{

This tab allows you to specify print quality, color model, and print model. (The printing options on this tab are the same for both Windows 95 and Windows

3.1. However, the Image Color Matching feature is available in Windows 95 only.)

6HWWLQJ

{

This tab allows you to turn on or off the Setup Analyzer and the Color Advisor. It also allows you to save up to four custom print settings.(The printing options on this tab are the same for both Windows 95 and Windows

3.1.)

&RQWURO

{

This tab allows you to print test pages, turn off the printer, enable or disable the auto power on feature, clean the print head, or move the BJ cartridge so you can change it. It also allows you to turn off the printer after a certain period of inactivity. (The printing options on this tab are the same for both Windows 95 and Windows 3.1.)

9LVXDO *XLGH

{

This tab is selectable once you have installed either the Visual Guide or the Super Solver. From this tab you can initiate installation if either the Visual Guide or the Super Solver is not installed. Once installed, you can start either the Visual Guide or the Super Solver from this tab.

(image goes here)

6SHFLI\LQJ <RXU 3ULQWLQJ 2SWLRQV

Be sure to use your on-line help to find out about the settings available for each printing option.

To move between the Windows tabs, click on any of the tabs.

{

To select the settings on a tab, click the OK button.

{

To cancel your setting selections on a tab, click the Cancel button.

{

To save your settings without exiting, click the Apply button.

{

To access the Help file, click on the Help button.

{

When you move the mouse cursor over one of the printing options, a help

{

message appears at the bottom of the tab.

5HFRPPHQGHG *UDSKLFV 6HWWLQJV

You can select the following printing options from the graphics tab to achieve the specified results.

(image goes here)

'ULYHU VHWWLQJV

&RORU

7R DFKLHYH 3ULQW 4XDOLW\

Fastest B&W output possible

Fast letter quality output

Fast B&W photograph and graphic output

High quality photograph and graphic output

Fast color output Draft

Color output Standard

High quality color output

Photo-realistic color printing

Draft 180 x 180 dpi

Standard 360 x 360 dpi

Standard and Fine 360 x 360 dpi

High and Fine 720 x 360 dpi

180 x 180 dpi

360 x 360 dpi High and Fine

720 x 360 dpi

--- Photo Color Produces unsurpassed photo-realistic

0RGHO 5HVXOWV

Monochrome Uses less ink. Output quality is draft.

Monochrome Slightly slower than draft. Quality is

standard.

Monochrome Slower than B&W but better grayscale

quality.

Monochrome Slower than Standard but optimizes

B&W grayscale quality.

Color Uses less ink. Output quality is draft.

Color Fast color printing but quality is not

optimized.

Color Optimizes color print quality but the

print speed is slower.

color printing. (Requires BC-22 Photo BJ Cartridge.)

8VLQJ WKH 6HWXS $QDO\]HU

The Setup Analyzer allows the printer driver to evaluate your choice of choice of printing settings. On the Setting tab, click on the green to enable the Setup Analyzer. Click on the red Ø symbol to disable it.

When you exit the printer driver and accept your printing settings by clicking the OK button, the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the recommended settings. If there are inconsistancies, a dialog box similar to this appears:

The inconsistencies appear with check boxes. You can use the dialog box buttons to select or deselect the inconsistencies, and/or fix or ignore the inconsistencies.

8VLQJ &RORU $GYLVRU

Canon's Color Advisor is automatically installed when you install the BJ Printer Driver from the Canon Creative CD. Color Advisor is a tool that colors documents even when your software application does not support color, and it expands the range of colors you can use when your application does support color. See your Visual Guide for details on using the Color Advisor.

To enable the Color Advisor, click on the green Click on the red Ø symbol to disable it.

8VLQJ &DUWULGJH 'HWHFWLRQ

Use Cartridge Detection if you want the driver to alert you when the installed BJ cartridge is not the correct choice to use with your Color Model setting. To enable Cartridge Detection, which is located on the Setting tab, click the green check. Click on the red Ø symbol to disable it.

If cartridge Detection cannot detect the cartridge type, it advises you to check that you printer is on-line and that the cables are secure.

If you choose the monochrome Color Model and you have a BC-21 Color BJ Cartridge installed, you'll see:

Performance Tip!

You now have a color cartridge installed in your printer. For faster printing speed, change the color catridge to the monochrome catridge.

3ULQWLQJ 6SHHG 9HUVXV &RORU

The BJC-4200 Windows printer driver can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing black ink only, the driver has only one color to interpret.

By decreasing the amount of colors that the printer driver has to interpret, you can significantly decrease the time needed to translate the information. This will speed up the overall printing process.

)RU 4XLFN &RORU 3ULQWLQJ

In the BJC-4200 Windows printer driver, choose the following settings. These selections allow the printer driver to interpret and translate 256 colors, which will increase your printing speed. However, your print quality will not be optimized.

Media Type-Plain Paper

{

Print Quality-Standard; Fine is off

{

Color Model-Color

{

Print Model-Custom

{

Color Selection-Fast Color

{

)RU +LJK 4XDOLW\ &RORU 3ULQWLQJ

Select the settings shown below to allow the printer driver to interpret and translate up to 16.7 million colors. Keep in mind that your print speed will be slower than with other setting combinations.

Print Quality- High; Fine mode is on

{

Color Model-Color

{

Print Model-Automatic

{

)RU 0RQRFKURPH 3ULQWLQJ

Use the BC-20 Black BJ Cartridge to optimize the printer's performance when you are printing black text and graphics only.

In the BJC-4200 printer driver, choose the following settings to tell your printer to print using black ink only.

Media Type-Plain Paper

{

Print Quality-Standard

{

Color Model-Monochrome

{

Print Model-Automatic

{

2WKHU :D\V WR ,PSURYH 3ULQW 6SHHG LQ :LQGRZV

To improve print speed, you can try the following:

7XUQ RII WKH 3ULQW 0DQDJHU LQ WKH :LQGRZV &RQWURO 3DQHO :LQGRZV

{

 RQO\

This avoids the extra step of sending the print file to the Print Manager and may increase your printing speed by as much as 25%, depending on the computer you are using.

$GG D SHUPDQHQW VZDS ILOH LQ :LQGRZV 

{

Under the 386 Enhanced icon in the Windows Control Panel, add or create a permanent swap file that is from 4 MB to 9 MB. The computer will be able to prepare the print file faster. See your Windows documentation for instructions.

$YRLG GLIIXVLRQ KDOIWRQHV

{

In the Custom Settings dialog box, choose Diffusion only when printing final output or photographic images. Choosing a Halftone setting of Fine allows the documents to print as much as 20% faster because the computer does not need to compute to "best possible position" for each dot.

$YRLG VFUHHQ PDWFKHG FRORU

{

In the Custom Settings dialog box, avoid Match as the Color Adjustment setting. The screen matching feature takes longer to process in the computer because it requires special information.

$YRLG DXWRPDWLF VHWWLQJV

{

Although the automatic settings are easy to use, the computer must interpret the printed page. This takes more time than if you select each setting.

)UHH XS \RXU PHPRU\

{

Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background; this frees up more memory for Windows processing.

8VH 0RQRFKURPH ZKHQ SRVVLEOH

{

If you will be printing text in black only, choose a Color Selection of Black and White rather than Grayscale. Print draft documents in Monochrome rather than Color, or use Draft print qualitywhen printing in color.

/LPLW WKH QXPEHU RI FRORUV RQ HDFK SDJH

{

The computer will need to calculate and transmit fewer dots. Too many colors can make the image confusing and less effective as well as cause the print speed to slow down.

8VH SULPDU\ FRORUV ZKHQ SULQWLQJ SUHVHQWDWLRQ JUDSKLFV

{

Use Black, cyan, yellow, magenta, blue, green, and red when possible. The computer will need to calculate and transfer less dot information.

8VH WKH 'UDIW SULQW TXDOLW\

{

The printer will need to image fewer dots.

8VH 3ODLQ 3DSHU DV 0HGLD 7\SH

{

The print head will make only on pass for each printed line.

8VH VPDOOHU JUDSKLFV DQG PRUH ZKLWH VSDFH LQ \RXU GRFXPHQWV

{

The computer will be able to prepare the print file faster.

$GG 5$0 WR \RXU FRPSXWHU

{

The computer will be able to prepare the print file faster.

8VH D FRPSXWHU ZLWK D IDVWHU SURFHVVRU

{

The computer will be able to prepare the print file faster.

3DSHU+DQGOLQJ

This chapter describes how to use the printer for all your printing operations. It includes:

Selecting paper types

{

Setting the paper thickness lever

{

Summary of printer settings for various print media

{

Automatically loading paper

{

Manually feeding paper

{

Printing on envelopes

{

Using Canon's Specialty Papers

{

To ensure the best performance of your printer, you'll want to select the best paper and load it correctly. You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time.

6HOHFWLQJ 3DSHU 7\SHV

One of the most important things you can do to assure the best possible performance of your Bubble Jet printer is to select the correct paper. Your printer produces letter quality print on most plain paper bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.

3ODLQ 3DSHU

The printer supports paper sizes of letter, legal, and A4 in portrait orientation. You can use regular copier paper, cotton bond papers, and typical letterhead. Always use paper without curls, folds, staples, or damaged edges.

%XEEOH -HW 3DSHU ZDWHU UHVLVWDQW

The Canon Bubble Jet Paper LC-301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces, making a good choice for damp or rainy environments. The paper is specially created and printable on both sides. (In your printer driver, select Plain Paper when you load this paper.)

+LJK 5HVROXWLRQ 3DSHU

The Canon High Resolution Paper HR-101 is designed to produce near photographic quality print output with sharp and vivid graphics. For best results, use the optional BC-22 Photo BJ Cartridge to produce images comparable to your favorite photographs.

7UDQVSDUHQFLHV

Transparency CF-102 from Canon are recommended. These transparencies produce excellent contrast, sharpness, and color.

+ 57 hidden pages