This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with
all rights reserved. Under the copyright laws, this manual may not be
reproduced in any form, in whole or part, without the prior written consent
of CCSI.
Canon Computer Systems, Inc. has reviewed this manual thoroughly to
make it an easy to use guide to your Canon BJ-30 Bubble Jet Printer. All
statements, technical information, and recommendations in this manual
and in any guides or related documents are believed reliable, but the
accuracy and completeness thereof are not guaranteed or warranted, and
they are not intended to be, nor should they be understood to be,
representations or warranties concerning the products described.
Your printer and the software media included with your printer have been
sold to you subject to the limited warranties set forth in the warranty card
and license agreement enclosed with the respective product. All software is
licensed AS IS, as described in the license agreement enclosed with the
software diskette. Further, CCSI reserves the right to make changes in the
specifications of the products described in this manual at any time without
notice and without obligation to notify any person of such changes.
If you have any questions regarding your printer or the information in
this manual, please call the Canon help desk at 1-800-423-2366 (U.S.A.) or
1-800-263-1121 (Canada).
Trademarks
Canon and BJ are registered trademarks of Canon Inc.
Other brand and product names may be trademarks or registered
trademarks of their respective companies.
ii
Using Your Documentation
The following documentation is supplied with the BJ-30 to help you
efficiently use your new printer. Please read and use the manuals according
to your requirements.
Quick Start Guide
This fold-out card summarizes the steps you follow to unpack and set up
your printer. If you are an advanced user familiar with computers and
printers, you can follow the steps illustrated on this card to start printing in
minutes. It also includes quick reference material to help you use the
printer on a daily basis.
User’s Manual
This manual offers detailed information on how to set up and operate your
printer. It includes initial setup procedures, printing operations, daily
maintenance, troubleshooting, and specifications. Read this manual to set
up your printer and master the basic printing operations.
This manual describes how to install the Canon Windows driver supplied
with the printer, and how to use the versatile print options the driver
supports. It also includes application notes and troubleshooting tips for
using the printer in the Windows environment.
Refer to this manual when you have a problem or need to know the
specifications of the printer.
Contents of This Manual
This manual describes how to set up and operate your Canon printer in
several easy to read chapters. To get the most out of your bubble jet printer,
read this manual carefully before using the BJ-30.
Chapter 1 Introduction
Introduces you to the features of the printer, lists the supplies and
accessories you can purchase for the printer, and provides customer
support information and phone numbers.
Chapter 2 Setting Up the Printer
Describes how to unpack and set up the printer, including how to install
the BJ cartridge. It includes installing the Canon printer driver for
Windows and briefly describes how to manage your printer’s features.
Chapter 3 Using the Printer
Describes how to perform various printing operations, including how to
turn the printer on and off, select paper and load it in the printer and travel
with the printer.
Chapter 4 Using the Printer With Your Software
Describes the options you can select with the Windows driver and how to
install printer drivers for MS-DOS.
iii
Chapter 5 Using the Operator Panel
Explains how to control the printer from the operator panel for users
printing from MS-DOS rather than Windows.
Chapter 6 Maintaining the Printer
Presents printer guidelines and BJ cartridge guidelines, and describes
routine cleaning of the printer, how to clean the print head, how to replace
a BJ cartridge and the ink tanks, and how to store the printer.
Chapter 7 Troubleshooting
Explains in detail what to do when problems occur with the printer. Refer
to this section if you encounter a problem.
Chapter 8 Customizing the Printer
Describes the printer’s FUNCTION settings and explains how you can
customize the factory default settings of the printer by changing them.
Chapter 9 Installing and Using the Battery Pack
Describes how to install and use the optional battery pack available for the
BJ-30.
Appendix A lists printer and portable kit specifications. Appendix B
presents application notes for certain software packages.
The manual concludes with a Glossary and an Index.
Conventions
This User’s Manual uses the following conventions to alert you to
information that will help you operate the printer correctly and safely:
Notes provide advice or suggestions regarding the use of the printer.
N
Cautions alert you to operations that could cause damage to your hardware
or software, or cause injury to yourself.
C
Distinctive typefaces identify the printer buttons you press, the lights on
the operator panel, and any commands you enter at your computer.
❏ The buttons you press appear in this typeface: POWER.
❏ The options you select from the operator panel appear in this
typeface: HQ.
❏ When you type something on your computer, it appears in this
Index ............................................................................................................................ 167
viii
BJ-30
Bubble Jet Printer
User’s Manual
Canon Computer Systems Help Desk:
1-800-423-2366 (USA)
1-800-263-1121 (Canada)
Chapter 1
Introduction
Congratulations on your purchase of the Canon BJ-30 Bubble Jet Printer.
It offers exceptional print quality and trouble-free operation with the
convenience of compact size and low cost. We appreciate your choosing this
printer to meet your printing needs. We are certain you will be satisfied
with its advanced bubble jet technology.
Introduction
This chapter introduces you to the features of your new printer, lists the
supplies and accessories you can purchase for the printer, and describes
Canon’s customer support procedures.
Chapter 1Introduction 1
Features and Benefits
The BJ-30 Bubble Jet Printer produces high quality printing by incorporating
many useful features.
Compact Design
The printer is very compact and lightweight (3.1 lb/1.4 kg). It is perfect for
use in your home where space is valuable, and its ultra-compact design
makes the printer easily transportable. Using the optional battery pack, you
can print documents without AC power. With a fully charged battery, the
printer can print up to 200 pages.
Excellent Print Quality and Speed
The printer’s high performance print head offers 720 (horizontal) by 360
(vertical) dots per inch (dpi) for high resolution printing. Your printer offers
both vibrant print quality and exceptional print speed.
High Quality Ink
The new BJ (bubble jet) cartridge, BC-10, employs high quality, light-
resistant ink. The ink dries quickly, looks great on plain paper, and is
smudge-resistant.
Simple Maintenance
The BC-10 Black BJ cartridge contains both the replaceable print head and
the black ink tank. You can replace the ink tank when it runs out of ink. In
case the print head is damaged, you simply replace the entire cartridge.
Convenient Paper Handling
A built-in automatic sheet feeder holds up to 30 sheets of plain paper, 10
sheets of coated paper, transparencies or back print film, or 5 envelopes.
Software Compatibility
Three resident printer control modes enable the printer to work with a wide
variety of software applications. Chapter 4, Using the Printer With YourSoftware, describes the printer control modes.
Versatile Graphics Print Functions
You can produce excellent graphics and high quality printing. The printer
gives you the output quality of a laser printer and enables you to create
attractive presentations even while on the road.
Smoothing
This feature refines your printout by polishing away the jagged edges and
ragged stair-stepping curves of characters and graphics, and enables the
printer to print both text and graphics at 720 by 360 dpi.
TrueType Fonts
The Canon TrueType™ Font Pack contains 20 scalable fonts to enhance your
font capability and improve your print quality.
Quiet Printing
The nonimpact printing method offers quiet operation.
2IntroductionChapter 1
Supplies and Accessories
Your BJ-30 printer supports excellent and unique print media options that
will allow you to produce dazzling, professional, and fun presentations. All
of these print media are specially designed and manufactured to work with
your printer so you can produce the finest output possible.
Canon has an extensive dealer network equipped to offer you supplies as
you need them. To find a dealer near you, call the Canon referral service at
1-800-848-4123.
If you want to purchase supplies directly from Canon, you may do so by
calling Canon Accessories at 1-800-671-1090. Supplies are offered at the
manufacturers’ suggested list price.
BJ Cartridge and Ink Tank
Canon offers the following BJ cartridge and ink tank for the BJ-30. (Note that
the BJ cartridge contains the bubble jet print head and ink tank while the ink
tank contains ink only.)
BC-10 Black BJ Cartridge
Incorporates a bubble jet print head and a
replaceable black ink tank. One BC-10 cartridge
comes with the printer.
Introduction
BCI-10 Black Ink Tank
Purchase this ink tank from a dealer as the black
ink runs out of the BC-10 Black BJ cartridge.
Print Media
Canon manufactures the following print media.
Canon Transparencies CF-102
These overhead clear transparencies (also called Over Head Projection or
OHP film) are specially designed for your BJ-30. Other overhead clear
transparencies may cause problems in your Canon printer by not feeding
correctly into the printer or by not allowing the inks to dry properly.
overhead clear transparencies are specially designed and manufacture
avoid these problems. Use these clear transparencies to produce crisp and
professional overhead presentations. Letter size is available.
Chapter 1Introduction 3
Canon
d to
Canon Back Print Film BF-102
This unique glossy paper allows you to print extremely high quality color
output, such as required for photographic images and graphics. The back
print film is capable of being viewed by rear illumination, such as a light
box, or as regular prints without the benefit of a light box. Back print film is
a mylar-based translucent sheet. When viewed by a light box, back print
film provides a sharp, bright, and vivid presentation of special items, such
as photographs, portraits, and graphics. It is also great for trade show
displays and other special presentations when rear-illuminated. Letter size
is available.
Portable Kit, Battery Pack, and Universal Adapter
To enhance the printer’s portability, Canon offers the following items for
supplying power to your printer.
Portable Kit NK-300
The portable kit includes one NiMH battery pack NB-300 and an attachment
unit, which allow you to operate the printer when AC power is not
available. When attached to the printer, this nickel-metal hydride battery
pack charges when the printer is not operating. The battery pack fully
charges in about eight hours. When fully charged, it enables you to
continuously print about 200 pages.
NiMH Battery Pack NB-300
You can purchase additional battery packs to use with the Canon Portable
Kit NK-300.
Universal Adapter AD-350U
The Universal Adapter supplies power to the printer from any power source
with an appropriate power cord. With the Universal Adapter, you can use
the BJ-30 in various countries where AC power differs from the U.S.
standard.
Related Publication
Programmer’s Manual
The information in the BJ-30 Programmer’s Manual is intended for the
software designer, the advanced programmer, and the operator who can use
a programming language to send commands to the printer. This manual
explains the printer commands for Canon BJ mode and Epson LQ mode.
To obtain this manual, call Canon Accessories at 1-800-671-1090.
4IntroductionChapter 1
Customer Support
Help desk
Canon provides customer support and service for all Canon printer
products. If you have any questions regarding your new printer, call the
Canon Computer Systems help desk at 1-800-423-2366. Help is available
Monday through Friday from 8 A.M. to 11 P.M. Eastern Standard Time (EST)
and on Saturday from 11 A.M. to 6 P.M. EST. The help desk is closed on
Sundays and holidays.
If you seem to have an operational problem, try to solve it by referring to
the information in Chapter 7, Troubleshooting, or by using your Visual
Guide. If you cannot quickly resume normal operation, contact Canon’s
experienced support personnel at the help desk number above.
Fax number
You can send comments, suggestions, and technical questions to Canon via
facsimile. The number for this service is 1-714-438-3317, which accesses a G3
fax machine. Be sure to state your question and provide a phone number or
fax number for a response.
Fax retrieval system
Canon also provides a 24-hour, toll-free fax retrieval system. You can use
this service to get helpful documents faxed directly to your fax machine.
These documents contain useful information to assist you in the operation
of your Canon printer. To access this service, call 1-800-526-4345.
Introduction
Bulletin board services
Canon also provides a bulletin board service (BBS), which is useful for
obtaining newly developed, third-party drivers. Call 1-714-438-3325. The
protocol for the BBS is up to 14,400 bps, eight data bits, one stop bit, and no
parity.
If you use CompuServe®, you can access the Canon Peripherals Forum. This
allows you to talk with other users, send a message to Canon, or download
printer drivers. Just type GO CANON at any CompuServe prompt.
Canada
Customer support for Canadian residents is available 24 hours a day (seven
days a week) at 1-800-263-1121.
In other countries, please contact your Canon dealer.
Supplies
To purchase supplies, call Canon Accessories at 1-800-671-1090 from 9 A.M.
to 7 P.M. EST.
Chapter 1Introduction 5
Servicing the Printer
The Canon BJ-30 Bubble Jet Printer is designed with the latest technology to
provide trouble-free operation. The warranty card that comes with your
printer describes Canon’s limited two-year warranty for its Bubble Jet
printers. Be sure to read the warranty information to find out about the
different service options available to you.
Save the warranty card and keep your sales receipt for proof of purchase. In
the event your printer needs servicing, you will need your proof of purchase
to obtain warranty service.
If you seem to have a problem, try to solve it by referring to the information
in Chapter 7, Troubleshooting. If you cannot solve the problem, contact
Canon’s support personnel at the help desk.
If you feel your BJ-30 Bubble Jet Printer needs servicing, call the Canon help
desk to locate the Canon Authorized Service Facility (ASF) nearest you or to
find out about the exclusive Canon InstantExchange limited warranty
service.
At the time of this manual’s writing, Canon does not offer an extended
warranty program beyond the two-year warranty; however, some
authorized Canon dealers may offer such programs for a fee. If you are
interested in an extended warranty, contact your Canon Authorized Service
Facility to see if it offers such a service.
6IntroductionChapter 1
Chapter 2
Setting Up the Printer
This chapter describes how to unpack the printer, examines the printer’s
components, and explains how to attach the AC adapter and interface cable
and how to install the BJ cartridge. It also describes how to load a stack of
paper and print a test pattern followed by installing a printer driver and
managing your printer’s features.
If you already set up your printer using the Quick Start Guide, you may
want to look through this chapter to find any additional information it
provides.
Unpacking Your Printer
Follow these steps to unpack the printer:
1. Carefully remove all items from the box.
AC ADAPTER
Printer
Setting Up the
DOCUMENTATION
AND DISKETTES
PRINTER
BJ CARTRIDGE
Chapter 2Setting Up the Printer7
2. Check to see that you have the following items.
❏ Hardware:
N
BJ-30 PRINTER
BJ CARTRIDGE
❏ Documentation and Diskettes:
User’s Manual (this manual)
Quick Start Guide
Product Warranty Card
Registration Card
Canon Windows Driver diskette:
(one diskette in an envelope)
TrueType Font Pack (diskette in envelope)
If your printer was damaged in shipping, or if any items are missing, notify
your dealer immediately.
❏ In addition to the items shipped with your printer, you need a
Centronics®-compatible parallel interface cable (no longer than six feet),
which you can purchase from your dealer.
AC ADAPTER
❏ Be sure to fill out your Registration card and send it to Canon Computer
Systems, Inc.
❏ Save your sales receipt for proof of purchase in case your printer
requires warranty service.
8Setting Up the PrinterChapter 2
Selecting a Location for Your Printer
Whether at home, in the office, or traveling, you need to find a comfortable,
convenient and safe location for the printer. Follow these guidelines:
❏ Choose a flat, sturdy surface with enough space for the paper to flow
freely into and out of the printer. Angled print stands may causequality and reliability problems.
❏ Open the paper support to ensure enough space is available for proper
operation. The printer requires this much space:
PAPER SUPPORT
11.8” (300 mm)
6.2” (157.6 mm)
Printer
Setting Up the
6.1” (153.8 mm)
10.5” (266 mm)
4.30”
(107.6 mm)
❏ Place the printer where the temperature is stable and set for human
comfort. Avoid areas of excessive heat or humidity as well as direct
sunlight.
❏ Do not leave the printer in a closed vehicle; this may expose the printer
to extremely high temperatures.
❏ Do not install the printer near devices that contain magnets or generate
magnetic fields (such as loudspeakers or base units of cordless
telephones). These devices can erase information on the printer’s
intelligent circuits.
❏ Do not subject the printer to strong physical shock or vibrations.
❏ Keep the printer clean. Dust accumulation may prevent the printer from
functioning properly.
❏ Do not place objects on top of the printer.
❏ To avoid damage, do not lift the printer by holding the paper support.
Chapter 2Setting Up the Printer9
Examining the Printer
Before setting up the printer, it’s a good idea to familiarize yourself with its
parts and understand their functions.
From the Front
TOP COVER/PAPER SUPPORT—
WHEN OPEN, HELPS KEEP THE
PAPER STRAIGHT IN THE
SHEET FEEDER. OPEN THIS
COVER TO LOAD A STACK OF
PAPER.
PAPER GUIDE—ALIGNS CUT
SHEETS OF PAPER IN THE
SHEET FEEDER.
SHEET FEEDER—
AUTOMATICALLY
STACKS CUT
SHEETS OF PAPER.
OPERATOR PANEL—
CONTROLS THE PRINTER
AND DEFINES BASIC
PRINTER OPERATIONS.
From the Back
AC POWER RECEPTACLE—
ATTACH THE AC ADAPTER
HERE.
LCD DISPLAY—SHOWS
THE STATUS OF THE
PRINTER.
PARALLEL INTERFACE PORT—
CONNECT THE PRINTER CABLE
FOR YOUR COMPUTER HERE.
FRONT COVER—
ALLOWS ACCESS TO
THE INSIDE OF THE
PRINTER.
SERIAL NUMBER—
IDENTIFIES THE
PRINTER (ON BOTTOM
OF PRINTER).
10Setting Up the PrinterChapter 2
Operator Panel
MENU BUTTON—SELECTS MENU MODE OR
STARTS A TEST PATTERN.
or CARTRIDGE BUTTON—SELECTS
A MENU SETTING OR MOVES THE BJ
CARTRIDGE TO THE CENTER OF THE PRINTER.
POWER BUTTON—TURNS THE PRINTER’S POWER ON
OR OFF.
ON LINE BUTTON—SETS THE PRINTER ON-LINE
OR OFF-LINE.
ON LINE LIGHT—LIGHTS WHILE THE PRINTER IS ON-LINE,
INDICATING THE PRINTER IS READY FOR PRINTING.
FF BUTTON—FORCES A FORM FEED, WHICH EJECTS THE
CURRENT PAGE.
Printer
Setting Up the
O/
● or CLEANING BUTTON—TURNS THE
FUNCTION SETTING ON OR OFF OR STARTS
THE PRINT HEAD CLEANING PROCESS.
DISPLAY—INDICATES THE CURRENT PRINTER
SETTINGS.
Chapter 2Setting Up the Printer11
Attaching the AC Adapter
❏ Use the AC adapter that is appropriate for the voltage and frequency of
C
your power supply: AC 120 V, 60 Hz, 0.5 A. This is standard for an
electrical outlet in the United States or Canada.
❏ Use only the AC adapter that came with the printer. Use of any other
adapter may damage the printer.
❏ If you smell a peculiar odor or see smoke, unplug the AC adapter
immediately.
❏ Do not place anything in front of your wall outlet that may obstruct
your access to it or put pressure on the AC adapter.
❏ When unplugging the AC adapter, always remove it by holding onto
the adapter unit and not the cord.
❏ Use the AC adapter indoors only.
❏ Always plug the AC adapter into the printer before you plug it into an
electrical outlet.
❏ Always unplug the AC adapter from the electrical outlet before
disconnecting it from the printer.
To attach the AC adapter, follow the steps below.
1. Attach the connector end of the AC adapter into the AC power
receptacle on the back of the printer.
2. Plug the AC adapter into an AC outlet.
12Setting Up the PrinterChapter 2
Connecting Your Printer to the Computer
Your printer has an 8-bit parallel interface port, which allows you to use it
with IBM PCs and compatible computers. You need to purchase a
Centronics-compatible, parallel interface cable from your dealer. Ask your
dealer for assistance if you need help selecting the right cable.
For reliable data communications between your computer and the printer,
N
use a short cable, six feet or less in length.
To connect the printer to the host computer, follow the steps below:
1. Make sure both the printer and the computer are turned off.
2. Connect the parallel cable.
❏ Align the cable connector with the printer’s interface port so the
shapes match.
Printer
Setting Up the
❏ Gently press the cable connector into the port.
❏ Secure the cable connector by snapping the two wire clips (located
on the printer) into the cable connector.
3. Connect the other end of the interface cable to the parallel interface
port on your computer.
Chapter 2Setting Up the Printer13
Installing the BJ Cartridge
Now you are ready to install the BJ cartridge.
Open the BJ cartridge package only when you are ready to install the
cartridge.
Canon makes numerous BJ cartridges; the BC-10 is designed specially for
N
the BJ-30 Bubble Jet Printer and is the only one you should use.
To install the BJ cartridge, follow the steps below.
1. Make sure the parallel interface cable and the AC adapter are
attached.
2. Open the paper support.
❏ Lift the cover to the open position.
14Setting Up the PrinterChapter 2
3. Press the POWER button.
❏ The current settings appear in the display.
❏ When you turn on the printer for the first time, the BJ cartridge
holder moves to the center of the printer so you can install the
BJ cartridge. The ON LINE light blinks.
4. Open the front cover.
❏ Gently press on the raised dots on the front cover.
❏ Then gently pull the cover to the open position.
Printer
Setting Up the
Chapter 2Setting Up the Printer15
5. Make sure the cartridge holder is in the center of the printer.
❏ If the cartridge holder is not in the center, press and hold the
CARTRIDGE button.
❏ Do not touch the interior of the cartridge holder or the film cable
when installing the BJ cartridge.
CARTRIDGE
HOLDER
(DO NOT TOUCH)
FILM CABLE
(DO NOT TOUCH)
6. Unpack the BJ cartridge.
❏ Peel off the protective foil.
16Setting Up the PrinterChapter 2
7. Remove the protective material from the BJ cartridge.
❏ Lift off the orange cap from the print head, and then remove the
orange tape.
❏ Do not touch the print head area of the BJ cartridge (underneath the
orange tape).
❏ Do not touch the terminals on the BJ cartridge.
ORANGE
TAPE
Printer
Setting Up the
ORANGE
CAP
TERMINALS
(DO NOT TOUCH)
8. Insert the BJ cartridge.
❏ Gently place the BJ cartridge into the cartridge holder.
❏ Insert the print head into the cartridge holder first.
PRINT HEAD
PRINT HEAD
(DO NOT TOUCH)
Chapter 2Setting Up the Printer17
9. Press down on the left side of the BJ cartridge.
10. Close the front cover.
❏ Lift the cover up into place.
11. Press the CARTRIDGE button.
❏ The cartridge holder moves to the right side.
Immediately after installing the BJ cartridge, be sure to press the CARTRIDGE
button (step 11 above) to return the cartridge holder to its home position at
the far right side. In the home position, the printer caps each print head
nozzle. This keeps the print head and BJ cartridge from drying out.
18Setting Up the PrinterChapter 2
Loading a Stack of Paper
These steps show how to load a stack of plain paper and test your printer.
In the next chapter, you’ll learn how to print on different types of print
media.
You can stack about 30 sheets of plain paper in the sheet feeder.
1. Make sure the paper support is open and the paper guide is in the
leftmost position.
Printer
Setting Up the
2. Fan the paper.
❏ For best results, fan the paper before loading it.
❏ Always fan a stack of paper along the edge that will feed into the
printer first.
Chapter 2Setting Up the Printer19
3. Slide the stack of paper into the sheet feeder until it stops.
❏ Align the paper with the right edge of the sheet feeder.
4. Secure the stack with the paper guide.
❏ Slide the paper guide against the stack of paper.
20Setting Up the PrinterChapter 2
Printing a Test Pattern
To check that you have properly set up the printer, you can print one of the
printer’s test patterns. The test patterns are described in detail in Chapter 3,
Using the Printer. For now, print the Demo pattern.
1. Make sure that the sheet feeder contains a stack of paper.
2. Make sure that the printer is turned on.
3. Press and hold down the MENU button until the printer beeps twice.
❏ The word FONT disappears and the number shown on the display
starts blinking.
4. Press thebutton five times until the number 6 appears on the
display.
Printer
Setting Up the
N
5. Press the MENU button to start the Demo pattern.
After printing the Demo pattern, the printer stays on-line.
If lines are missing in the printed text or if there is no ink on the paper,
check that the BJ cartridge is installed correctly (as described previously in
this chapter). You may also need to clean the print head; see Cleaning the
Print Head on page 79 for instructions.
Chapter 2Setting Up the Printer21
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