Please read this manual before using the device.
After you finish reading this manual, keep it in a safe place
for future reference.
Setup Guide
Read This First
FCC REGULATIONS (For 120 V model)
Network Scanner, Model M11042/M11052
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and
receiver.
– Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician
for help.
Use of shielded cable is required to comply with class B limits
in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment
unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop
operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success NY 11042, U.S.A.
Tel. No. (516)328-5000
RADIO INTERFERENCE REGULATIONS (For 120 V
models)
This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus as set out in the
Interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Industry Canada.
RÈGLEMENT SUR LE BROUILLAGE
RADIOÉLECTRIQUE (For 120 V models)
Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, NMB-003 édictée par l’Industrie
Canada.
European Union (and EEA) only.
This symbol indicates that this product is not to be
disposed of with your household waste, according
to the WEEE Directive (2002/96/EC) and your
national law. This product should be handed over
to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE). Improper handling
of this type of waste could have a possible negative impact on
the environment and human health due to potentially
hazardous substances that are generally associated with EEE.
At the same time, your cooperation in the correct disposal of
this product will contribute to the effective usage of natural
resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local
city office, waste authority, approved WEEE scheme or your
household waste disposal service. For more information
regarding return and recycling of WEEE products, please visit
www.canon-europe.com/environment.
(EEA: Norway, Iceland and Liechtenstein)
Für EMVG
Dieses Produkt ist zum Gebrauch im Wohnbereich,
Geschäfts-und Gewerbebereich sowie in Kleinbetrieben
vorgesehen.
i
Für 3. GPSGV
„Maschinenlärminformations-Verordnung 3. GPSGV: Der
höchste Schalldruckpegel beträgt 70 dB(A) oder weniger
gemäß EN ISO 7779“
For CA, USA Only
Included battery contains Perchlorate Material - special
handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/
for
detail.
Model Names
The following names may be provided for the safety
regulations in each sales region of the Network Scanner.
ScanFront 300e: Model M11042
ScanFront 300eP: Model M11052
Hg LAMP(S) INSIDE THIS PRODUCT CONTAIN
MERCURY AND MUST BE RECYCLED OR DISPOSED
OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.
Trademarks
• Canon and the Canon logo are registered trademarks of
Canon Inc. in the United States and may also be trademarks
or registered trademarks in other countries.
• imageFORMULA is a trademark of Canon Electronics Inc.
• Nuance, the Nuance logo, eCopy, the eCopy logo, and
eCopy ShareScan are trademarks or registered trademarks
of Nuance Communications, Inc.
• Nuance and the Nuance logo are trademarks or registered
trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
®
•Opera
or Opera SoftwareTM are registered trademarks of
Opera Software ASA in Norway or other countries.
• Microsoft, Windows, Internet Explorer, and Active
Directory are registered trademarks or trademarks of
Microsoft Corporation in the United States and other
countries.
• Adobe, Acrobat, and Adobe Reader are registered
trademarks or trademarks of Adobe Systems Incorporated in
the United States and other countries.
• Other product and company names herein may be the
trademarks of their respective owners.
Copyright
libtiff
Copyright (c) 1988-1996 Sam Leffler
Copyright (c) 1991-1996 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this
software and its documentation for any purpose is hereby
granted without fee, provided that (i) the above copyright
notices and this permission notice appear in all copies of the
software and related documentation, and (ii) the names of
Sam Leffler and Silicon Graphics may not be used in any
advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon
Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND
WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON
GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE,
DATA OR PROFITS, WHETHER OR NOT ADVISED OF
THE POSSIBILITY OF DAMAGE, AND ON ANY
THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF
THIS SOFTWARE.
ii
libjpeg
Portions of this software are based in part on the work of the
Independent JPEG Group.
MD5
derived from the RSA Data Security, Inc. MD5 MessageDigest Algorithm
Copyright (c) 1998 - 2002, Paul Johnston & Contributors
All rights reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the
following conditions are met:
Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer. Redistributions in binary form must reproduce the
above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other
materials provided with the distribution.
Neither the name of the author nor the names of its
contributors may be used to endorse or promote products
derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT
HOLDERS AND CONTRIBUTORS “AS IS” AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE.
Copyright (c) 1991-2, RSA Data Security, Inc. Created 1991.
All rights reserved.
License to copy and use this software is granted provided that
it is identified as the “RSA Data Security, Inc. MD5 MessageDigest Algorithm” in all material mentioning or referencing
this software or this function.
License is also granted to make and use derivative works
provided that such works are identified as “derived from the
RSA Data Security, Inc. MD5 Message-Digest Algorithm” in
all material mentioning or referencing the derived work.
RSA Data Security, Inc. makes no representations concerning
either the merchantability of this software or the suitability of
this software for any particular purpose. It is provided “as is”
without express or implied warranty of any kind.
These notices must be retained in any copies of any part of
this documentation and/or software.
Copyright 2012 by CANON ELECTRONICS INC. All rights
reserved.
No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical,
including photocopying and recording, or by any information
storage or retrieval system without the prior written
permission of CANON ELECTRONICS INC.
Disclaimers
The information in this document is subject to change without
notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXPECT AS
PROVIDED HERE IN, INCLUDING WITHOUT
LIMITATION, THERE OF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OF USE OR NONINFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE
OF THIS MATERIAL.
iii
Introduction
Thank you for purchasing the Canon ScanFront 300e/300eP network scanner.
Please read this manual thoroughly before using the device to familiarize yourself with its capabilities, and to make the most of its
many functions. After reading this manual, store it in a safe place for future reference.
About ScanFront 300e/300eP
The ScanFront 300e/300eP is a network scanner that allows you to scan paper documents and send scanned images to eCopy
ShareScan Administration Console, which then forwards the scanned images to multiple destinations, such as the Shared Folder,
Mail Server (SMTP/Notes), FTP Server, Printer, Fax (via Email), or USB flash drive attached to the device.*
* The destinations to which the scanned images can be sent will vary depending on the license provided with your scanner model.
ScanFront
USB flash drive
: Data route.
: Requires optional Connector.
eCopy ShareScan
• ShareScan Administration Console
• Connector (optional)
Mail
FAX
Mail Server
FTP ServerPC
(Shared folder)
PC
(eCopy PDF
Pro Office)
PrinterBackend
System Server
1
❏ Manuals for the Device
The following manuals are provided with the Canon
ScanFront 300e/300eP. Be sure to read these manuals
thoroughly before using the device.
❏ Symbols Used in This Manual
The following symbols are used in this manual to explain
procedures, restrictions, handling precautions, and
instructions that should be observed for safety.
Setup Guide (This Manual)
Describes the basic setup procedure for the device, and
provides information on establishing a connection
between the device and ShareScan Administration
Console, information on basic hardware operations, and
supplemental information including troubleshooting.
For details on configuring ShareScan Administration
Console, please refer to the eCopy ShareScan 5.0 Installation Guide (electronic manual) and the Help.
eCopy ShareScan 5.0 Installation Guide
Describes each function of eCopy ShareScan 5.0 and how
to configure the settings of the software to work with the
device. This manual is stored as a PDF file on the Manuals
CD-ROM and requires Adobe Reader to open.
®
eCopy ShareScan
ScanFront devices Release Notes
Describes limitations and precautions regarding the use of
the device. Be sure to read this carefully before using the
device.
, version 5.0 for Canon
WARNING
Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To
use the device safely, always pay attention to these
warnings.
CAUTION
Indicates a caution concerning operations that may lead to
injury to persons, or damage to property if not performed
correctly. To use the device safely, always pay attention to
these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be
sure to read these items carefully to operate the device
correctly, and avoid damage to the device.
Hint
Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading these
notes is highly recommended.
Follow the procedures below to set up the ScanFront 300e/300eP.
1. Important Safety Instructions (See p. 5)
Read the safety warnings and precautions to ensure safe
operation of this device.
2. Names and Functions of Parts (See p. 9)
Learn the names and functions of the parts of this device.
3. Checking the Supplied Accessories (See p. 11)
Confirm that all of the supplied accessories are included.
4. Removing the Packing Materials and Attaching
the Feed Roller (See p. 13)
Remove the packing materials protecting the device, and
attach the supplied feed roller. (See p. 13.)
5. Connecting the AC Adapter and Connecting to
a Network (See p. 16)
Move the device to the desired installation site, and
connect the AC adapter and network cable.
6. Turning the Power ON and OFF (See p. 17)
Use the power switch to turn the device ON, and press
[Power off] on the touch panel to turn it OFF.
7. Establishing the Connection between the
Device and ShareScan Administration
Console (See p. 18)
In order to configure the various settings of eCopy
ShareScan to suit your requirements, you must first
establish a connection between the ScanFront 300e/300eP
and eCopy ShareScan Administration Console.
This section describes how to configure settings on the
ScanFront 300e/300eP and eCopy ShareScan
Administration Console to establish a connection.
8. Configuring ShareScan Administration
Console (See p. 25)
After connection is established, you can configure the
various settings of eCopy ShareScan to suit your
requirements.
For details, please refer to the eCopy ShareScan 5.0 Installation Guide (electronic manual).
9. Documents (See p. 26)
This section describes the types of paper supported by the
device.
10. Preparing the Device (See p. 27)
Prepare the device for document loading.
11. Placing Documents (See p. 29)
This section describes how to place documents in the
device.
12. Clearing a Paper Jam or Double Feed Error
(See p. 31)
This section describes how to clear paper jams.
13. Fingerprint Sensor (ScanFront 300eP) (See
p. 33)
Register fingerprints on the device to enable use by
authenticated users only. (ScanFront 300eP only)
14. Basic Scanning Procedure (See p. 35)
This section gives an overview of the procedure for
scanning a document, using the example of scanning from
the Home screen.
4
1. Important Safety Instructions
To ensure the safe operation of this device, be sure to read the safety warnings and precautions described below.
❏ Installation Location
The performance of this device is affected by the
environment in which it is installed. Make sure that the
location where the device is installed meets the following
environmental requirements.
● Provide adequate space around the device for
operation, maintenance, and ventilation.
At least
15.75"
(40 cm)
● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
device.
● Avoid locations where a considerable amount of
dust accumulates.
● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.
● Avoid locations that are subject to vibration.
At least
23.62" (60 cm)
● Avoid exposing the device to rapid changes in
temperature. If the room in which the device is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the device. This
may result in a noticeable degradation in scanning
quality.
The following conditions are recommended for
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to
90.5 °F)
Humidity: 20% to 80% RH
● Avoid installing the device near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).
❏ Power
● Connect only to a power outlet of the rated voltage
and power supply frequency (either 120 V, 60 Hz
or 220-240 V, 50/60 Hz, depending on your
region).
● Do not connect other electrical equipment to the
same power outlet to which the device is
connected. Also, when using an extension cord,
make sure that the extension cord is rated for the
current requirements of the device.
● Never try to disassemble the AC adapter or modify
it in any way, as this is extremely dangerous.
● The power cord and AC adapter may become
damaged if they are often stepped on or if heavy
objects are placed on them. Continued use of a
damaged power cord and AC adapter can lead to
an accident, such as a fire or electrical shock.
● Do not use the power cord while it is coiled.
5
● Do not pull directly on the power cord. When
disconnecting the power cord, grasp the plug and
remove it from the outlet.
● Keep the area around the power plug clear of
objects so that the power cord can be
disconnected easily in an emergency.
● Use only the AC adapter provided with this device.
Also, do not use the AC adapter provided with any
other electrical devices.
Model: MG1-4314
● If you have any questions regarding the power
supply, contact your local authorized Canon dealer
or service representative for further information.
❏ Moving the Device
● When moving the device, always hold it with both
hands to avoid dropping it. The weight of the
device unit is approximately 7.9 lbs (3.6 kg).
● Before moving the device, make sure the
document tray is closed and the network cable and
AC adapter are disconnected. If the device is
transported with these items connected, the plugs
and connectors may be damaged due to
excessive force applied to them during movement.
❏ Handling
WARNING
Note the following precautions whenever using the
device. Failure to do so may result in a fire or electric
shock.
■ Never use alcohol, benzene, paint thinner, aerosol
sprays, or any other highly flammable substance
near the device.
■ Do not cut, damage, or modify the power cord or
AC adapter. Do not place heavy objects on the
power cord or AC adapter, and do not pull or
excessively bend the power cord.
■ Never connect the power cord when your hands
are wet.
■ Do not connect the device to a multiplug power
strip.
■ Do not knot or coil the power cord, as this may
result in a fire or electric shock. When connecting
the power cord, make sure that the power plug is
securely and completely inserted into the power
outlet.
■ Do not use power cords and AC adapters other
than the power cord and AC adapter provided with
this device.
■ Never try to take the device apart or modify it in
any way.
■ Never try to take the AC adapter apart or modify it
in any way, as this is dangerous and may lead to a
fire or electric shock.
■ Do not use flammable aerosol sprays near the
device.
■ When cleaning the device, turn the power OFF and
disconnect the power cord from the power supply.
■ Clean the device using a slightly dampened cloth
which has been well wrung out. Never use alcohol,
benzene, paint thinner, or any other flammable
substances.
■ If the device makes strange noises, or gives off,
smoke, heat, or strange odors, or the device does
not function or other abnormalities occur when you
use the machine, immediately turn the power OFF,
and disconnect the power plug from the power
outlet. Then, contact your local authorized Canon
dealer or service representative for further
information.
6
■ Do not drop the device, or subject it to impact or
strong shock. Should the device ever become
damaged, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ Before moving the device, make sure to turn the
power OFF, and disconnect the power plug from
the power outlet.
CAUTION
■ Do not install the device on a surface that is
unstable or tilted, or in an area subject to
excessive vibrations, as this may cause the device
to fall, resulting in personal injury or damage to the
device.
■ Do not block the ventilation openings. Doing so
could cause the device to overheat, creating a risk
of fire.
■ Never place small metal objects such as staples,
paper clips, or jewelry on the device. These items
may fall into the device, and cause a fire or electric
shock. Should such objects ever fall inside the
device, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ Do not install the device in a humid or dusty
location. Doing so may result in a fire or electric
shock.
■ Do not place objects on top of the device, as they
may tip over and fall, resulting in personal injury.
■ Do not use the device with a power supply voltage
other than 120 V AC and 220-240 V AC,
depending on the model in use. Doing so might
cause fire or electric shock.
■ When disconnecting the power cord, grasp it firmly
by its plug. Do not pull directly on the power cord,
as this may damage or expose the cord’s internal
wiring, resulting in a fire or electric shock.
■ Leave sufficient space around the power plug so
that it can be disconnected easily. If objects are
placed around the power plug, you will be unable
to disconnect it in an emergency.
■ Do not allow water or flammable substances
(alcohol, paint thinner, benzene, etc.) to spill into
the device, as this may result in a fire or electric
shock.
■ Turn OFF the power for safety when not using the
device for a long period of time, such as overnight.
Also, turn OFF the power, and disconnect the AC
adapter from the device and disconnect the power
cord from the power outlet for safety when the
machine will not be used for an extended period of
time, such as during consecutive holidays.
■ Do not wear loose clothing or jewelry that may get
caught in the device while you are using it. This
may result in personal injury. Be extra careful of
neckties and long hair. If anything becomes caught
in the device, immediately disconnect the power
cord to stop the device.
■ Be careful when placing paper in the device and
when removing jammed paper. It is possible to cut
your hand on the edge of a sheet of paper.
7
❏ About the Fingerprint Sensor
(ScanFront 300eP only)
● The following actions may damage the sensor or
cause it to malfunction:
– Dropping an object on the fingerprint sensor, or
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor,
or poking it with a pointed object
– Pressing a hard object such as a fingernail or
metal item against the fingerprint sensor
– Touching the fingerprint sensor with dirty hands
– Placing a sticker on the surface of the fingerprint
sensor, or covering the surface with ink or
another substance
● If fingerprint authentication fails frequently, the
fingerprint sensor may be dirty. Clean the surface
of the fingerprint sensor regulary.
● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.
● Do not use a pointed object to remove any dirt that
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.
● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or device unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.
● When disposing of the device, make sure to follow
all local ordinances and laws or consult with the
retailer who sold you the device.
❏ Disposal
● Prior to disposing of the device, initialize the device
to ensure that the registered data is deleted.
8
2. Names and Functions of Parts
The names and functions of the parts of the ScanFront 300e/300eP are shown below.
❏ Front and Document Feed and Eject Trays
d Touch Panel
Touch this screen to operate the ScanFront.
e Lock Lever
Locks the panel unit. Pull the lever toward you to unlock
the panel unit.
f Document Guides
Adjust these to match the width of the document.
g Document Feed Tray
Place documents here.
h USB Port (Front)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
i Power Switch
Use this to turn the power ON.
* Use the Power OFF button on the touch panel to turn the
power OFF.
j Feed Selection Lever
Use this lever to change the feed method for documents.
k Power Indicator
Lights when the power is ON.
l Fingerprint Authentication Sensor (Only Available
a Tray Extension
Open this to prevent scanned documents from slipping off.
b Document Eject Tray
Open this tray when using the ScanFront. If scanned
documents curl in the document eject tray, remove the
entire tray.
c Panel Unit
Open this when there is a paper jam or to perform
maintenance.
with the ScanFront 300eP)
This fingerprint sensor is for fingerprint registration and
authentication. (See p. 33.)
9
❏ Rear
m USB Port (Rear Left)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
n Power Connector (24 VDC)
Connect the plug of the supplied AC adapter.
o Kensington Slot
This is an anti-theft slot that enables a key chain or lock to
be connected to prevent theft.
p LAN Port (RJ-45)
Connect an RJ-45 (10Base-T/100Base-TX) compatible
network cable.
q USB Ports (Rear Right)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
r Ventilation Holes
10
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