Canon 2020, 2016 User Manual
Reference Guide
Reference Guide
Read this guide first.
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.
ENG
imageRUNNER
2020/2016
Reference Guide
Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system
configuration and product purchased, some manuals may not be needed.
Guides with this symbol are printed manuals.
• Quick Reference for Basic Operations
• Basic Operations
• Troubleshooting
• Copying Instructions
• Fax Instructions
• Setting Up the Network Connection and
Installing the CD-ROM Software
• Remote User Interface Instructions
• Network Connectivity and Setup Instructions
• PCL/UFR II Printer Instructions
• UFR II Printer Instructions
Guides with this symbol are PDF manuals included on the
CD-ROM
accompanying CD-ROM. (See footnote.)
Easy Operation Guide
Reference Guide
(This Document)
Copying Guide
Facsimile Guide
Network Quick Start Guide
Remote UI Guide
Network Guide
PCL/UFR II Printer Guide
UFR II Printer Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• PCL Printer Driver Installation and
Instructions
• UFR II Printer Driver Installation and
Instructions
• Fax Driver Installation and Instructions
• To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on
your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
• The machine illustration on the cover may differ slightly from your machine.
PCL Driver Guide
UFR II Driver Guide
Fax Driver Guide
CD-ROM
CD-ROM
CD-ROM
How This Manual Is Organized
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Before You Start Using This Machine
Basic Operations
Checking and Canceling a Job
Optional Equipment
Customizing Settings
System Manager Settings
Routine Maintenance
Troubleshooting
Appendix
Includes report samples, the specifications of the main unit and optional equipment,
and index.
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Operations and Terms Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
International ENERGY STAR Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii
Legal Limitations on the Usage of Your Product and the Use of Images . . . . .xvii
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xviii
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
Chapter 1 Before You Start Using This Machine
Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Avoid Installing the Machine in the Following Locations . . . . . . . . . . . . . .1-2
Select a Safe Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Provide Adequate Installation Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Parts and Their Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Control Panel Parts and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Main Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Facsimile Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Standby Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
iv
Using the Menus and Control Panel Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Control Panel Power Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25
Chapter 2 Basic Operations
What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Overview of the imageRUNNER 2020/2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Specifying Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Using the Sleep Mode to Conserve Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Restricting the Use of the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Checking, Changing, and Canceling Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Other Useful Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Entering Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Alphanumeric Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Entering the Department ID and Password. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Making Prints Using the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Multifunctional Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Chapter 3 Checking and Canceling a Job
Checking the Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Checking Job Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Canceling a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Using the Stop Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Chapter 4 Optional Equipment
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Sample System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Available Combination of Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
Feeder (DADF-P1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Platen Cover Type J . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
v
Finisher-U1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Finishing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Inner 2 Way Tray-E1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Card Reader-E1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
Procedure before Using the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Procedure after Using the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Changing the Password and Page Limit . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Checking Counter Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24
Printing Counter Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27
Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-28
Accepting Print Jobs with Unknown IDs . . . . . . . . . . . . . . . . . . . . . . . . .4-29
Cassette Feeding Module-J1/K1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31
Optional Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-32
Chapter 5 Customizing Settings
What Are Additional Functions? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Opening the Additional Functions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Additional Functions Settings Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Specifying Common Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Initial Function at Power ON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Default Display after Auto Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-17
Tone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19
Setting the Toner Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
Adjusting the Print Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-22
Auto Paper Selection/Auto Drawer Switching. . . . . . . . . . . . . . . . . . . . . . . . .5-23
Identifying the Type of Paper in a Paper Source . . . . . . . . . . . . . . . . . . . . . .5-25
Energy Consumption in the Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-26
Output Tray Designation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-28
Standard Paper for the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-30
Setting the Speed or Print Side Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-33
Changing the Language Shown on the LCD Display . . . . . . . . . . . . . . . . . . .5-35
Displaying a Feeder Error Message Prompt . . . . . . . . . . . . . . . . . . . . . . . . .5-36
Returning the Common Settings to Their Defaults. . . . . . . . . . . . . . . . . . . . .5-37
Timer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-38
Current Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-38
Setting the Date Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-40
Auto Sleep Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-41
Auto Clear Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-42
Daylight Saving Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-44
vi
Printing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-47
Activity Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-47
Speed Dialing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-48
Speed Dialing Lists (Detailed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-49
User’s Data List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-51
Chapter 6 System Manager Settings
Specifying the System Manager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
System Manager ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
System Manager’s Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Department ID Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Specifying Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Registering the Department ID, Password, and Page Limit . . . . . . . . . . . . . . . 6-9
Erasing the Department ID and Password. . . . . . . . . . . . . . . . . . . . . . . . . . .6-15
Checking Counter Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-17
Printing Counter Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-20
Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-21
Accepting Print Jobs with Unknown IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-22
Managing User IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-24
Remote UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-26
Restricting Access to Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28
Checking the TX/RX Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30
Restricting the USB Interface Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-32
Device Information Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-34
Chapter 7 Routine Maintenance
Paper Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Adjusting a Paper Drawer to Hold a Different Paper Size . . . . . . . . . . . . . . . . 7-7
Feeder (DADF-P1) (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12
Replacing the Stamp Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15
Replacing the Staple Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-20
Routine Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-24
Platen Glass and Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-25
Manual Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-26
Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-30
Transcription Roller Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-31
Drum Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-32
Fuser Roller Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-33
vii
Adjusting the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-35
Print Quality and Density Improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-35
Prevent Paper Curls or Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-36
Prevent Paper Jams in the Two-Sided Mode . . . . . . . . . . . . . . . . . . . . . . . . .7-37
Using Lightweight Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-38
Setting the Special Bond Fixing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-39
Setting the Fixing Unit Offset Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-40
Feeder Smudge Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-41
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-42
Chapter 8 Troubleshooting
Reducing the Frequency of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Displays Indicating the Locations of Paper Jams. . . . . . . . . . . . . . . . . . . . . . .8-3
Fixing Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
Paper Drawer 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Paper Drawers 2, 3, and 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-16
Duplex Unit-A1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17
Feeder (DADF-P1) (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20
Finisher-U1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
Inner 2 Way Tray-E1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-28
Clearing Staple Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-32
Finisher-U1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-32
List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-35
Self-Diagnostic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-35
Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
Contacting Your Local Authorized Canon Dealer . . . . . . . . . . . . . . . . . . . . . .8-40
Chapter 9 Appendix
Report Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
User’s Data List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Department ID List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Activity Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
One-Touch Speed Dialing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
One-Touch Speed Dialing List (Detailed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
Coded Speed Dialing List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4
Coded Speed Dialing List (Detailed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4
Group Dial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4
viii
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5
Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5
Feeder (DADF-P1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7
Cassette Feeding Module-J1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Cassette Feeding Module-K1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Finisher-U1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9
Duplex Unit-A1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Inner 2 Way Tray-E1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Card Reader-E1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Relationship between Original Orientation and
Preprinted Paper Output Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-13
ix
Preface
Thank you for purchasing the Canon imageRUNNER 2020/2016. Please read this manual
thoroughly before operating the machine to familiarize yourself with its capabilities, and to
make the most of its many functions. After reading this manual, store it in a safe place for
future reference.
How to Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
WAR NING
CAUTION
IMPORTANT
NOTE
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. To use the machine safely,
always pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damage to the machine.
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be
pressed are represented in this manual. The control panel keys on the machine
indicated within brackets.
Examples: Press [Start].
Start
Additional
Functions
Press [Additional Functions].
x
Illustrations Used in This Manual
Illustrations used in this manual are those displayed when the imageRUNNER 2016
has the following optional equipment attached to it: the Fax Panel-A1 (with Super
G3 FAX Board), Feeder (DADF-P1), Finisher-U1, Additional Finisher Tray-C1, and
Cassette Feeding Module-J1.
xi
Operations and Terms Used in This Manual
This machine makes effective use of memory to perform print operations efficiently.
For example, as soon as the machine has scanned the original that you want to
copy, it can immediately scan the next person’s original. You can also print from this
machine, using a function other than the Copy function. In this machine, these
operations take place in a complex way, so that not only copies, but also various
kinds of prints may sometimes have to wait their turn before they can be printed.
To avoid confusion when reading this manual, the terms “scanning,” “printing,” and
“copying,” used throughout this manual are defined below. When making a copy, the
process of scanning originals and printing copies may be described as separate
functions.
Scanning
Scanning an original for
copying or faxing.
xii
Printing
Outputting a copy, fax, or data sent
from a personal computer to the machine.
Copying
Printing data scanned from
an original, followed by
finishing options, such as
stapling.
xiii
Legal Notices
FCC (Federal Communications Commission)
imageRUNNER 2020/2016: Model F188900
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate, radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
xiv
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cables are required to comply with Class B limits in Subpart B of
Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise
specified in this manual. If you make such changes or modifications, you could be
required to stop operation of the equipment.
If your equipment malfunctions, please contact your local authorized Canon dealer
from whom you purchased the equipment (if under warranty), or with whom you
have a servicing contact. If you are not sure who to contact, and have both
purchased and are using the equipment in the U.S.A., please refer to the
“SUPPORT” page on Canon USA’s Web site (http://www.usa.canon.com).
Canon U.S.A. Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
TEL No. (516) 328-5600
Laser Safety
This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser
product under the U.S. Department of Health and Human Services (DHHS)
Radiation Performance Standard according to the Radiation Control for Health and
Safety Act of 1968. Also, this product is certified as a Class I laser product under
IEC60825-1:1993 and EN60825-1:1994. This means that the product does not
produce hazardous laser radiation.
Since radiation emitted inside the product is completely confined within protective
housings and external covers, the laser beam cannot escape from the machine
during any phase of user operation. Do not remove protective housings or external
covers, except as directed by the equipment’s Reference Guide.
The labels shown below are attached to the laser scanner unit inside the machine
and next to the toner cartridge, behind the front cover.
CAUTION
Use of controls, adjustments, or performance of procedures other than those
specified in this manual may result in hazardous radiation exposure.
xv
International ENERGY STAR Program
As an ENERGY STAR
that this machine meets the ENERGY STAR
efficiency.
The International ENERGY STAR
an international program that promotes energy saving through the
use of computers and other office equipment. The program backs
the development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in
which business proprietors can participate voluntarily. The
targeted products are office equipment, such as computers,
displays, printers, facsimiles, and copiers. The standards and
logos are uniform among participating nations.
®
Partner, Canon USA, Inc. has determined
®
Office Equipment Program is
®
Program for energy
Trademarks
Canon, the Canon logo, imageRUNNER, and NetSpot are registered trademarks,
and NetSpot Accountant is a trademark of Canon Inc. in the United States and may
also be trademarks or registered trademarks in other countries.
Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated.
Ethernet is a trademark of Xerox Corporation.
Other product and company names herein may be the trademarks of their
respective owners.
Copyright
Copyright 2005 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
xvi
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF
THIS MATERIAL.
Legal Limitations on the Usage of Your Product and the Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and
the use of such images as scanned, printed or otherwise reproduced by your
product, may be prohibited by law and may result in criminal and/or civil liability.
A non-exhaustive list of these documents is set forth below. This list is intended to
be a guide only. If you are uncertain about the legality of using your product to scan,
print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult, in advance,
with your legal advisor for guidance.
• Paper Money • Travelers Checks
• Money Orders • Food Stamps
• Certificates of Deposit • Passports
• Postage Stamps (canceled or
• Immigration Papers
uncanceled)
• Identifying Badges or Insignias • Internal Revenue Stamps (canceled
or uncanceled)
• Selective Service or Draft Papers • Bonds or Other Certificates of
Indebtedness
• Checks or Drafts Issued by
• Stock Certificates
Governmental Agencies
• Motor Vehicle Licenses and
Certificates of Title
• Copyrighted Works/Works of Art
without Permission of Copyright
Owner
xvii
Important Safety Instructions
Please read these “Important Safety Instructions” thoroughly before operating the
machine. As these instructions are intended to prevent injury to the user or other
persons or destruction of property, always pay attention to these instructions. Also,
since it may result in unexpected accidents or injuries, do not perform any operation
unless otherwise specified in the manual. Improper operation or use of this
machine could result in personal injury and/or damage requiring extensive repair
that may not be covered under your Limited Warranty.
Installation
WAR NING
• Do not install the machine near alcohol, paint thinner, or other flammable
substances. If flammable substances come into contact with electrical parts inside
the machine, it may result in a fire or electrical shock.
• Do not place the following items on the machine. If these items come into contact
with a high-voltage area inside the machine, it may result in a fire or electrical shock.
If these items are dropped or spilled inside the machine, immediately turn OFF the
main power switch, and disconnect the power cord from the power outlet. Then,
contact your local authorized Canon dealer.
- Necklaces and other metal objects
- Cups, vases, flowerpots, and other containers filled with water or liquids
xviii
CAUTION
• Do not install the machine in unstable locations, such as unsteady platforms or
inclined floors, or in locations subject to excessive vibrations, as this may cause the
machine to fall or tip over, resulting in personal injury.
• Never block the ventilation slots and louvers on the machine. These openings are
provided for proper ventilation of working parts inside the machine. Blocking these
openings can cause the machine to overheat. Never place the machine on a soft
surface, such as a sofa or rug.
• Do not install the machine in the following locations:
- A damp or dusty location
- A location near water faucets or water
- A location exposed to direct sunlight
- A location subject to high temperatures
- A location near open flames
xix
Power Supply
WAR NING
• Do not damage or modify the power cord. Also, do not place heavy objects on the
power cord, or pull on or excessively bend it, as this could cause electrical damage
and result in a fire or electrical shock.
• Keep the power cord away from a heat source; failure to do this may cause the power
cord coating to melt, resulting in a fire or electrical shock.
• Do not connect or disconnect the power cord with wet hands, as this may result in
electrical shock.
• Do not connect the power cord to a multiplug power strip, as this may cause a fire or
electrical shock.
• Do not bundle up or tie the power cord in a knot, as this may result in a fire or
electrical shock.
• Insert the power plug completely into the power outlet, as failure to do so may result
in a fire or electrical shock.
• Do not use power cords other than the power cord provided, as this may result in a
fire or electrical shock.
• As a general rule, do not use extension cords. Using an extension cord may result in
a fire or electrical shock. If an extension cord must be used, however, use one rated
for voltages of 120 V AC and over, untie the cord binding, and insert the power plug
completely into the extension cord outlet to ensure a firm connection between the
power cord and the extension cord.
CAUTION
• Do not use power supplies with voltages other than those specified herein, as this
may result in a fire or electrical shock.
• Always grasp the power plug when disconnecting the power cord. Pulling on the
power cord may expose or snap the core wire, or otherwise damage the power cord. If
the power cord is damaged, this could cause current to leak, resulting in a fire or
electrical shock.
• Leave sufficient space around the power plug so that it can be unplugged easily. If
objects are placed around the power plug, you will be unable to unplug it in an
emergency.
xx
Handling
WAR NING
• Do not attempt to disassemble or modify the machine. There are high-temperature
and high-voltage components inside the machine which may result in a fire or
electrical shock.
• If the machine makes strange noises, or gives off smoke, heat, or strange smells,
immediately turn OFF the main power switch, and disconnect the power cord from
the power outlet. Then, contact your local authorized Canon dealer. Continued use of
the machine in this condition may result in a fire or electrical shock.
• Do not use highly flammable sprays near the machine. If gas from these sprays
comes into contact with the electrical components inside the machine, it may result
in a fire or electrical shock.
• To avoid damage to the power cord and creating a fire hazard, always turn OFF the
main power switch, and unplug the interface cable when moving the machine.
Otherwise, the power cord or interface cable may be damaged, resulting in a fire or
electrical shock.
• Do not drop paper clips, staples, or other metal objects inside the machine. Also, do
not spill water, liquids, or flammable substances (alcohol, benzene, paint thinner,
etc.) inside the machine. If these items come into contact with a high-voltage area
inside the machine, it may result in a fire or electrical shock. If these items are
dropped or spilled inside the machine, immediately turn OFF the main power switch,
and disconnect the power cord from the power outlet. Then, contact your local
authorized Canon dealer.
xxi
CAUTION
• Do not place heavy objects on the machine, as they may tip over or fall resulting in
personal injury.
• Close the feeder/platen cover gently to avoid catching your hands, as this may result
in personal injury.
• Do not press down hard on the feeder/platen cover when using the platen glass to
make copies of thick books. Doing so may damage the platen glass and result in
personal injury.
• Do not touch the finisher while the machine is printing, as this may result in personal
injury.
• Do not place your hand in the part of the tray where stapling is performed when a
finisher is attached, as this may result in personal injury.
xxii
Finisher-U1
• Turn OFF the control panel power switch for safety when the machine will not be used
for a long period of time, such as overnight. Also, turn OFF the main power switch,
and disconnect the power cord for safety when the machine will not be used for an
extended period of time, such as during consecutive holidays.
• The laser beam can be harmful to human bodies. Since radiation emitted inside the
product is completely confined within protective housings and external covers, the
laser beam cannot escape from the machine during any phase of user operation.
Read the following remarks and instructions for safety.
• If the laser beam escapes from the machine, exposure may cause serious damage to
your eyes.
• Never open covers other than those instructed in this manual.
• Do not remove the caution labels attached to the laser scanner unit inside the
machine and next to the toner cartridge, behind the front cover.
xxiii
Maintenance and Inspections
WAR NING
• When cleaning the machine, first turn OFF the main power switch, and then
disconnect the power cord. Failure to observe these steps may result in a fire or
electrical shock.
• Disconnect the power cord from the power outlet regularly, and clean the area around
the base of the power plug’s metal pins and the power outlet with a dry cloth to
ensure that all dust and grime is removed. If the power cord is connected for a long
period of time in a damp, dusty, or smoky location, dust can build up around the
power plug and become damp. This may cause a short circuit and result in a fire.
• Clean the machine using a slightly dampened cloth with a mild detergent mixed with
water. Do not use alcohol, benzene, paint thinner, or other flammable substances.
Check detergent for flammability prior to use. If flammable substances come into
contact with a high-voltage area inside the machine, it may result in a fire or electrical
shock.
• There are some areas inside the machine which are subject to high-voltages. When
removing jammed paper or when inspecting the inside the machine, do not allow
necklaces, bracelets, or other metal objects to touch the inside the machine, as this
may result in burns or electrical shock.
• Do not burn or throw used toner cartridges into open flames, as this may cause the
toner remaining inside the cartridges to ignite, resulting in burns or a fire.
xxiv
CAUTION
• The fixing unit and its surroundings inside the machine may become hot during use.
When removing jammed paper or when inspecting the inside the machine, do not
touch the fixing unit and its surroundings, as doing so may result in burns or
electrical shock.
• When removing jammed paper or replacing the toner cartridge, take care not to allow
the toner to come into contact with your hands or clothing, as this will dirty your
hands or clothing. If they become dirty, wash them immediately with cold water.
Washing them with warm water will set the toner, and make it impossible to remove
the toner stains.
• When removing paper which has become jammed inside the machine, remove the
jammed paper gently to prevent the toner on the paper from scattering and getting
into your eyes or mouth. If the toner gets into your eyes or mouth, wash them
immediately with cold water and immediately consult a physician.
• When loading paper or removing jammed originals or paper, take care not to cut your
hands on the edges of the originals or paper.
• When removing a used toner cartridge, remove the cartridge carefully to prevent the
toner from scattering and getting into your eyes or mouth. If the toner gets into your
eyes or mouth, wash them immediately with cold water and immediately consult a
physician.
xxv
Consumables
WAR NING
• Do not burn or throw used toner cartridges into open flames, as this may cause the
toner remaining inside the cartridges to ignite, resulting in burns or a fire.
• Do not store toner cartridges or paper in places exposed to open flames, as this may
cause the toner or paper to ignite, resulting in burns or a fire.
• When discarding used toner cartridges, put the cartridges into a bag to prevent the
toner remaining inside the cartridges from scattering, and then dispose of them in a
location away from open flames.
CAUTION
Keep toner and other consumables out of the reach of small children. If these items
are ingested, consult a physician immediately.
Other Warnings
WAR NING
For cardiac pacemaker users:
This product generates a low-level magnetic field. If you use a cardiac pacemaker and
feel abnormalities, please move away from the product and consult your doctor.
xxvi
Before You Start Using This Machine
CHAPTER
This chapter describes what you should know before using this machine, such as parts and
their functions, and how to turn ON the main power.
Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Parts and Their Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Control Panel Parts and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Standby Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Using the Menus and Control Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Control Panel Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25
1
1-1
Installation Location and Handling
1
Installation Precautions
Before You Start Using This Machine
This section describes precautions for installation location and handling. We
recommend that you read this section prior to using this machine.
Avoid Installing the Machine in the Following Locations
■ Avoid locations subject to temperature and humidity extremes, whether
low or high.
For example, avoid installing the machine near water faucets, hot water heaters,
humidifiers, air conditioners, heaters or stoves.
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■ Avoid installing the machine in direct sunlight.
If this is unavoidable, use curtains to shade the machine. Be sure that curtains do not
block the machine’s ventilation slots or louvers, or interfere with the electrical cord or
power supply.
Installation Location and Handling
■ Avoid poorly ventilated locations.
This machine generates a slight amount of ozone during normal use. Although sensitivity
to ozone may vary, this amount is not harmful. Ozone may be more noticeable during
extended use or long production runs, especially in poorly ventilated rooms. It is
recommended that the room be appropriately ventilated, sufficient to maintain a
comfortable working environment, in areas of machine operation.
■ Avoid locations where a considerable amount of dust accumulates.
■ Avoid locations where ammonia gas is emitted.
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Before You Start Using This Machine
■ Avoid locations near volatile or flammable materials, such as alcohol or
paint thinner.
Installation Location and Handling
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