Bunn-O-Matic Corp. (“BUNN”) warrants equipment manufactured by it as follows:
1) All equipment other than as specified below: 2 years parts and 1 year labor.
2) Electronic circuit and/or control boards: parts and labor for 3 years.
3) Compressors on refrigeration equipment: 5 years parts and 1 year labor.
4) Grinding burrs on coffee grinding equipment to grind coffee to meet original factory screen sieve analysis:
parts and labor for 3 years or 30,000 pounds of coffee, whichever comes first.
These warranty periods run from the date of installation BUNN warrants that the equipment manufactured by
it will be commercially free of defects in material and workmanship existing at the time of manufacture and
appearing within the applicable warranty period. This warranty does not apply to any equipment, component or
part that was not manufactured by BUNN or that, in BUNN’s judgment, has been affected by misuse, neglect,
alteration, improper installation or operation, improper maintenance or repair, damage or casualty. This warranty is
conditioned on the Buyer 1) giving BUNN prompt notice of any claim to be made under this warranty by telephone
at (217) 529-6601 or by writing to Post Office Box 3227, Springfield, Illinois 62708-3227; 2) if requested by
BUNN, shipping the defective equipment prepaid to an authorized BUNN service location; and 3) receiving prior
authorization from BUNN that the defective equipment is under warranty.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR
ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF EITHER
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of BUNN
are not authorized to make modifications to this warranty or to make additional warranties that are binding on
BUNN. Accordingly, statements by such individuals, whether oral or written, do not constitute warranties and
should not be relied upon.
If BUNN determines in its sole discretion that the equipment does not conform to the warranty, BUNN, at its
exclusive option while the equipment is under warranty, shall either 1) provide at no charge replacement parts
and/or labor (during the applicable parts and labor warranty periods specified above) to repair the defective
components, provided that this repair is done by a BUNN Authorized Service Representative; or 2) shall replace
the equipment or refund the purchase price for the equipment.
THE BUYER’S REMEDY AGAINST BUNN FOR THE BREACH OF ANY OBLIGATION ARISING OUT OF THE SALE OF
THIS EQUIPMENT, WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT BUNN’S
SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND.
In no event shall BUNN be liable for any other damage or loss, including, but not limited to, lost profits, lost sales,
loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute
equipment, facilities or services, or any other special, incidental or consequential damages.
BrewWISE, BrewLOGIC, BrewMETER, BrewWIZARD, Bunn Gourmet, BUNN Gourmet Ice, BUNN Pour-O-Matic,
BUNN, Bunn-OMatic, Bunn-O-Matic, BUNNlink, BUNNserve, BUNNSERVE, BUNN Espress, Cool Froth, DBC, Dr.
Brew, Dual, EasyClear, EasyGard, Easy Pour, FlavorGard, Gourmet Ice, Gourmet Juice, High Intensity, IMIX, Infusion Series, Intellisteam, Quality Beverage Equipment Worldwide, The Mark of Quality in Beverage Equipment
Worldwide, My Café, PowerLogic, Safety-Fresh, Scale-Pro, Silver Series, Single, Smart Funnel, Smart Hopper,
SmartWAVE, Soft Heat, SplashGard, System III, ThermoFresh, 392, AutoPOD, AXIOM, Beverage Profit Calculator, Beverage Bar Creator, BUNNsource, Coffee At Its Best, Digital Brewer Control, Nothing Brews Like a BUNN,
Pouring Profits, Pulse Wave, Signature Series, Smart Heat, Tea At Its Best, The Horizontal Red Line, Titan, Ultra,
are either trademarks or registered trademarks of Bunn-O-Matic Corporation.
A troubleshooting guide is provided to suggest probable causes and remedies for the most likely problems
encountered. If the problem remains after exhausting the troubleshooting steps, contact the Bunn-O-Matic
Technical Service Department.
Water lines and valves to the
brewer must be open.
(A1) Check the wire crimps for
120 volts across the black and
white terminals on two wire 120
volt brewers.
(A2) Check the wire crimps for
200 volts on "B Series" brewers
or 230 volts on "A Series" brewers across the red and black
terminals.
(B) Check circuit breakers or
fuses.
Page 4
41722 070209
TROUBLESHOOTING (cont.)
PROBLEM
Brew cycle will not start (cont.)
PROBABLE CAUSE
3. ON/OFF Switch
4. Start Switch
5. Timer
6. Solenoid Valve
7. Water strainer/flow control
(If equipped)
REMEDY
Refer to Service - ON/OFF
Switch for testing.
Refer to Service - Start Switch
for testing procedures.
Refer to Service - Timer for testing procedures.
Refer to Service - Solenoid Valve
for testing procedures.
(A) Direction of flow arrow must
be pointing towards brewer.
(B) Remove the strainer/flow
control and check for obstructions. Clear or replace.
Water is not hot
1. (A) Limit Thermostat
(B) Thermal Cut-Off (230V)
CAUTION - Do not eliminate
or bypass limit thermostat or
thermal cut-off. Use only BOM
replacement parts.
2. Control Thermostat
3. Tank Heater
Refer to Service - Limit Thermostat for testing procedures.
Thermal Cut-Off for testing
procedures.
Refer to Service - Control Thermostat for testing procedures.
Refer to Service - Tank Heater
for testing procedures.
Page 5
41722 070209
TROUBLESHOOTING (cont.)
PROBLEM
Inconsistent beverage level in
dispenser
PROBABLE CAUSE
1. Strainer /flow control
(If equipped)
2. Syphon System
3. Lime Build-up
CAUTION - Tank and tank components should be delimed
regularly depending on local
water conditions. Excessive mineral build-up on stainless steel
surfaces can initiate corrosive
reactions resulting in serious
leaks.
REMEDY
(A) Direction of flow arrow must
be pointing towards the brewer.
(B) Remove the strainer/flow
control and check for obstruction. Clear or replace.
The brewer must be level or
slightly lower in front to syphon
properly.
Inspect the tank assembly for
excessive lime deposits. Delime
as required.
Consistently low beverage level
in the dispenser
Spitting or excessive steaming
4. Water Pressure
1. Timer
2. Strainer/flow Control
(If equipped)
1. Lime Build-up
CAUTION - Tank and tank components should be delimed
regularly depending on local
water conditions. Excessive mineral build-up on stainless steel
surfaces can initiate corrosive
reactions resulting in serious
leaks.
Page 6
The water pressure to the brewer
must be at least 20 psi (138kPa)
and minimum 1.0 gpm flow rate.
Timer dial must indicate at least
two minutes and fifteen seconds.
Refer to Operating Manual.
(A) Direction of flow arrow must
be pointing towards brewer.
(B) Remove the strainer/flow
control and check for obstructions. Clear or replace.
Inspect tank assembly for excessive lime deposits. Delime as
required.
41722 070209
TROUBLESHOOTING (cont.)
PROBLEM
Spitting or excessive steaming
(cont.)
Dripping from sprayhead
PROBABLE CAUSE
2. Control Thermostat
1. Syphon System
2. Lime Build-up
CAUTION - Tank and tank components should be delimed
regularly depending on local
water conditions. Excessive mineral build-up on stainless steel
surfaces can initiate corrosive
reactions resulting in serious
leaks.
3. Solenoid Valve
REMEDY
Refer to Service - Control Thermostat for testing procedures.
The brewer must be level or
slightly lower in front to syphon
properly.
Inspect the tank assembly for
excessive lime deposits. Delime
as required.
Remove the solenoid valve and
clear any obstructions. Rebuild
or replace the valve if necessary.
Water flows into tank continuously (ON/OFF Switch "ON")
Water flows into tank continuously (ON/OFF Switch "OFF")
Beverage overflows dispenser
1. Timer
1. Solenoid Valve
1.Dispenser
2. Timer
3. Solenoid Valve
Refer to Service - Timer for testing procedures.
Remove the Solenoid Valve and
clean any obstruction. Rebuild
or replace the valve if necessary.
The dispenser must be completely empty before starting a
brew cycle.
Refer to Service - Timer for testing procedures.
Remove the Solenoid Valve and
clean any obstruction. Rebuild
or replace the valve if necessary.
Page 7
41722 070209
TROUBLESHOOTING (cont.)
PROBLEMPROBABLE CAUSE
Weak beverage
1. Filter Type
2. Coffee Grind
3. Sprayhead
4. Funnel Loading
5. Water Temperature
REMEDY
BUNN® paper filters must be used
for proper extraction.
A fine or drip grind must be used
for proper extraction.
A six-hole stainless steel sprayhead must be used for proper
extraction.
The BUNN® paper filter must be
centered in the funnel and the
bed of ground leveled by gentle
shaking.
Place an empty funnel on an empty
dispenser beneath the sprayhead.
Initiate a brew cycle and check the
water temperature immediately
below the sprayhead with a thermometer. The reading should not
be less than 200°F (93°C). Adjust
the control thermostat to increase
the water temperature. Replace if
necessary.
Dry coffee grounds remain in the
funnel
Brewer is making unusal noises
1. Funnel Loading
1. Solenoid
2. Plumbing Lines
3. Water Supply
Page 8
The BUNN® paper filter must be
centered in the funnel and the
bed of grounds leveled by gently
shaking.
The nut on the solenoid must
be tight or it will vibrate during
operation.
Plumbing lines should not resting
on the counter top.
(A) The brewer must be connected
to a cold water line.
(B) Water pressure to the brewer
must not exceed 90 psi (620 kPa).
Install a regulator if necessary to
lower the working pressure to approximately 50 psi (345 kPa).
41722 070209
TROUBLESHOOTING (cont.)
PROBLEM
PROBABLE CAUSE
REMEDY
Brewer is making unusal noises
(cont.)
4. Tank Heater
Remove and clean lime off the
tank heater.
Page 9
41722 070209
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