Bunn Sure Tamp Steam Operator’s Manual
RELEASED FOR PRODUCTION
SURE TAMP SERIES
Replaces 45921.#### & 49985.####
STEAM
AUTO
INSTALLATION & OPERATING GUIDE
BUNN-O-MATIC CORPORATION
POST OFFICE BOX 3227
SPRINGFIELD, ILLINOIS 62708-3227
PHONE: (217) 529-6601 FAX: (217) 529-6644
http://www.bunn.com/espresso/index.html
51624.0000A 04/15 ©2015 Bunn-O-Matic Corporation
DIR Num: 51624.0000 01, June 2015
RELEASED FOR PRODUCTION
Bunn-O-Matic® COMMERCIAL PRODUCT WARRANTY
Bunn-O-Matic Corp. (“BUNN”) warrants the BUNN Espress®, Espresso Systems as further described below
for a warranty period of 1 year parts and labor.
These warranty periods run from the date of installation. BUNN warrants that the equipment manufactured by
it will be commercially free of defects in material and workmanship existing at the time of manufacture and
appearing within the applicable warranty period. This warranty does not apply to any equipment, component
or part that was not manufactured by BUNN or that, in BUNN’s judgment, has been affected by misuse, neglect, alteration, improper installation or operation, improper maintenance or repair, non periodic cleaning and
descaling, equipment failures related to poor water quality, damage or casualty. This warranty is conditioned
on the Buyer 1) giving BUNN prompt notice of any claim to be made under this warranty by telephone at (217)
529-6601 or by writing to Post Offi ce Box 3227, Springfi eld, Illinois 62708-3227; 2) if requested by BUNN,
shipping the defective equipment prepaid to an authorized BUNN service location; and 3) receiving prior authorization from BUNN that the defective equipment is under warranty. Additionally, the following is excluded
from the warranty period:
Warranty Exclusions:
• Parts such as, but not limited to, hoppers and lids, drip trays, steam wand sheaths, and plastic parts damaged due to improper handling or cleaning agents.
• Replacement of wear items such as, but not limited to, O-rings, gaskets, silicone tubes, hoses, and valve seats.
• Repairs made necessary due to poor water quality such as dispense valves, water inlet valves, scaling in the
steam or hot water boilers. (Total Hardness recommended range of 4-7 gpg constant).
• Improper voltage. (See equipment operations manual for voltage specifi cations).
• Failure to use BUNN approved cleaning supplies constitutes improper maintenance.
• Failure to have required preventive maintenance performed by BUNN technician or authorized espresso service provider.
• Parts replaced under the terms of this warranty carry the remainder on the machine’s parts warranty term, or
60 days, whichever is greater.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF EITHER MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of BUNN are not
authorized to make modifi cations to this warranty or to make additional warranties that are binding on BUNN.
Accordingly, statements by such individuals, whether oral or written, do not constitute warranties and should
not be relied upon. If BUNN determines in its sole discretion that the equipment does not conform to the warranty, BUNN, at its exclusive option while the equipment is under warranty, shall either 1) provide at no charge
replacement parts and/or labor (during the applicable parts and labor warranty periods specifi ed above) to
repair the defective components, provided that this repair is done by a BUNN Authorized Service Representative; or 2) shall replace the equipment or refund the purchase price for the equipment.
THE BUYER’S REMEDY AGAINST BUNN FOR THE BREACH OF ANY OBLIGATION ARISING OUT OF THE SALE OF
THIS EQUIPMENT, WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT BUNN’S
SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND. In no event shall BUNN be
liable for any other damage or loss, including, but not limited to, lost profi ts, lost sales, loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equipment, facilities
or services, or any other special, incidental or consequential damages.
392, A Partner You Can Count On, Air Infusion, AutoPOD, AXIOM, BrewLOGIC, BrewMETER, Brew Better Not
Bitter, BrewWISE, BrewWIZARD, BUNN Espress, BUNN Family Gourmet, BUNN Gourmet, BUNN Pour-O-Matic,
BUNN, BUNN with the stylized red line, BUNNlink, Bunn-OMatic, Bunn-O-Matic, BUNNserve, BUNNSERVE
with the stylized wrench design, Cool Froth, DBC, Dr. Brew stylized Dr. design, Dual, Easy Pour, EasyClear,
EasyGard, FlavorGard, Gourmet Ice, Gourmet Juice, High Intensity, iMIX, Infusion Series, Intellisteam, My
Café, Phase Brew, PowerLogic, Quality Beverage Equipment Worldwide, Respect Earth, Respect Earth with the
stylized leaf and coffee cherry design, Safety-Fresh, savemycoffee.com, Scale-Pro, Silver Series, Single, Smart
Funnel, Smart Hopper, SmartWAVE, Soft Heat, SplashGard, The Mark of Quality in Beverage Equipment Worldwide, ThermoFresh, Titan, trifecta, TRIFECTA (sylized logo), Velocity Brew, Air Brew, Beverage Bar Creator,
Beverage Profi t Calculator, Brew better, not bitter., Build-A-Drink, BUNNSource, Coffee At Its Best, Cyclonic
Heating System, Daypart, Digital Brewer Control, Element, Milk Texturing Fusion, Nothing Brews Like a BUNN,
Picture Prompted Cleaning, Pouring Profi ts, Signature Series, Sure Tamp, Tea At Its Best, The Horizontal Red
Line, Ultra are either trademarks or registered trademarks of Bunn-O-Matic Corporation. The commercial
trifecta® brewer housing confi guration is a trademark of Bunn-O-Matic Corporation.
Page 2
51624 031314
DIR Num: 51624.0000 01, June 2015
RELEASED FOR PRODUCTION
CONTENTS
North American requirements .............................................................................4
Site requirements................................................................................................5
Installation -Sure Tamp .......................................................................................7
Installation -Refrigerator .....................................................................................8
Operating controls...............................................................................................9
Operation-Build-A-Drink ....................................................................................10
Operation-Self serve .........................................................................................11
Rinsing/cleaning ...............................................................................................12
Menu options....................................................................................................13
Troubleshooting.................................................................................................16
USER NOTICES
Carefully read and follow all notices in this manual and on the equipment. All labels on the equipment should be
kept in good condition. Replace any unreadable or damaged labels.
To reduce the risk of electric shock,
do not remove or open cover.
No user-serviceable parts inside.
Authorized service personnel only.
Disconnect power before servicing.
#37881.0000
#50052.0000
#47075.0000
MAIN ON/OFF SWITCH
BEHIND THIS PANEL
#47074.0000
#47077.0000
#00824.0002
#47150.0000
#47622.0000
Steam model only
Warnings
• Unplug the machine or turn off the main switch before servicing the interior components of the machine.
• Never operate the machine without water.
• Never touch brew module, spouts, and hot water dispense pipes. They are HOT and could cause burns.
• The machine must be operated with clean water. Make sure to use water fi lters and/or softeners as needed.
• The operation of the equipment may allow a condition where milk or traces of dairy components are in
cross-contact with recipes that are considered non-dairy. These traces of allergenic proteins can cause reactions in individuals having food allergies to those proteins. (Auto models only)
Page 3
DIR Num: 51624.0000 01, June 2015
51624 042315
RELEASED FOR PRODUCTION
CE REQUIREMENTS
• This appliance must be installed in locations where it can be overseen by trained personnel.
• For proper operation, this appliance must be installed where the temperature is between 5°C to 35°C.
• Appliance shall not be tilted more than 10° for safe operation.
• An electrician must provide electrical service as specifi ed in conformance with all local and national codes.
• This appliance must not be cleaned by water jet.
• This appliance can be used by persons aged from 18 years and above if they have been given supervision or
instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
• Keep the appliance and its cord out of reach of children aged less than 18 years.
• Appliances can be used by persons 18 years and above with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
• Children under the age of 18 years should be supervised to ensure they do not play with the appliance.
• If the power cord is ever damaged, it must be replaced by the manufacturer or authorized service personnel
with a special cord available from the manufacturer or its authorized service personnel in order to avoid a hazard.
• Machine must not be immersed for cleaning.
• Cleaning and user maintenance shall not be made by children unless they are older than 18 years and supervised.
• This appliance is intended to be used in household and similar applications such as:
– staff kitchen areas in shops, offi ces and other working environments;
– by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments.
• This appliance not intended to be used in applications such as:
– farm houses;
• Access to the service areas permitted by Authorized Service personnel only.
• The A-Weighted sound pressure level is below 70 dBA.
NORTH AMERICAN REQUIREMENTS
• This appliance must be installed in locations where it can be overseen by trained personnel.
• For proper operation, this appliance must be installed where the temperature is between 41°F to 95°F (5°C to
35°C).
• Appliance shall not be tilted more than 10° for safe operation.
• An electrician must provide electrical service as specifi ed in conformance with all local and national codes.
• This appliance must not be cleaned by pressure washer.
• This appliance can be used by persons aged from 18 years and above if they have been given supervision or
instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
• Keep the appliance and its cord out of reach of children aged less than 18 years.
• Appliances can be used by persons 18 years and above with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
• Children under the age of 18 years should be supervised to ensure they do not play with the appliance.
• If the power cord is ever damaged, it must be replaced by the manufacturer or authorized service personnel
with a special cord available from the manufacturer or its authorized service personnel in order to avoid a hazard.
• Machine must not be immersed for cleaning.
• Cleaning and user maintenance shall not be made by children unless they are older than 18 years and supervised.
• This appliance is intended for commercial use in applications such as:
– staff kitchen areas in shops, offi ces and other working environments;
– by clients in hotel and motel lobbies and other similar types of environments;
• Access to the service areas permitted by Authorized Service personnel only.
Page 4
DIR Num: 51624.0000 01, June 2015
51624 022015
RELEASED FOR PRODUCTION
SITE REQUIREMENTS
Plumbing
1. Quick connect assembly with adapter (supplied).
2. 3/8˝ NPT fi tting on water fi lter.
3. These brewers must be connected to a cold water
system with operating pressure between 20 and 90
psi (0.138 and 0.620 MPa) from a 1⁄2" or larger supply line. A shut-off valve should be installed in the line
before the brewer. Install a regulator in the line when
pressure is greater than 90 psi (0.620 MPa) to reduce
it to 50 psi (0.345 MPa).
4. Shut off valve should be present between water
supply and machine.
5. Vented drain available within 3.3 feet (1 meter) of
machine.
6. Flush the water line and securely attach it to the
inlet fi tting at the rear of the brewer.
7. Turn on the water supply.
NOTE - Bunn-O-Matic recommends 1⁄4" copper tub-
ing for installations of less than 25 feet and 3⁄8" for
more than 25 feet from the 1⁄2" water supply line. A
tight coil of copper tubing in the water line will facilitate moving the brewer to clean the counter top.
Bunn-O-Matic does not recommend the use of a saddle valve to install the brewer. The size and shape of
the hole made in the supply line by this type of device
may restrict water fl ow.
REMOVE/INSTALL PUCK BIN
Water Treatment
1. No Chlorine.
2. Water Hardness 3 to 6 grains
3. Water Filtration System
NOTE:
the machine.
Location of the Serial Number
The serial number is located behind the puck bin on
the right wall across from the power switch.
The complete serial number will need to be documented on all work orders and warranty tags.
As directed in the International Plumbing Code
of the International Code Council and the Food
Code Manual of the Food and Drug Administration (FDA), this equipment must be installed with
adequate back fl ow prevention to comply with federal, state and local codes. For models installed
outside the U.S.A., you must comply with the applicable Plumbing /Sanitation Code for your area.
The water connections are at the lower rear of
Page 5
POWER SWITCH LOCATION
Optional Under Counter Puck Disposal
NOTE: This will require hole cut through
counter top.
1. Remove puck bin.
2. Remove small cover.
3. Install optional puck bin.
51624 042115
DIR Num: 51624.0000 01, June 2015
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