BT DIVERSE 4016 User Manual
Diverse 4016 Executive
Digital Cordless Telephone Answering Machine
User
Guide
*
YOU MUST
SUBSCRIBE TO A
CALLER DISPLAY AND
CALL WAITING SERVICE
BEFORE YOUR DIVERSE 4016
EXECUTIVE WILL DISPLAY THIS
INFORMATION. A QUARTERLY
FEE IS PAYABLE.
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
The Art of Communication
Please open this page for an ‘At a glance’ guide
to your Diverse 4016 Executive.
At a glance
1
Hash/Keyguard
Hold down to switch the
keypad guard on and off.
Recall
Press for use with switchboards and certain Network Services.
Press and hold down to access an extra directory for storing
10 names and numbers.
Calls list
Lets you access your
lists – calls, text and
voice mail.
Keypad
Red phone
Press to end a call,
return the display to idle
or turn the power on and
off.
Options buttons
Lets you select from the
menu options shown in
the display.
Display
Displays the status of
your handset.
Star/bell
Switches the handset
ringer on and off.
Microphone
One button
Apart from being the
number one button hold
down to access your
answering machine
messages.
Handsfree
Use to answer calls or
make a call in handsfree
mode.
Green phone
For making and
answering calls.
Directory
Used to store numbers,
names and birthdays in
the directory.
Navigation button
Let you display and
select on-screen
options.
In use light
Lights up when the
handset is in use and
flashes to indicate calls,
messages, alarm calls or
appointment reminders.
IN T M
1
GHI
4
PQRS
7
9
3
6
DEF
MNO
WXYZ
ABC
2
JKL
5
TUV
8
0
R
2
Handset display
Display option buttons
Press this Option button
to access the main menu.
Press this Option button
to access the redial list.
Access internal handset
numbers.
Access to the directory.
Access to the main menu.
Navigation button
Idle Screen
INT M
Menu
Answering machine ON
Base Base underside
Page button
Power socket
Telephone line cord socket
Contact points
3
In this guide
At a glance 1
Main menu structure 4
Directory 5
Messages 5
Quick guide 6
Quick guide to
answering machine 7
Quick guide to handset
display icons 8
Introduction 9
Unpacking your
Diverse 4016 Executive 9
For your records 9
Safety instructions 10
Setting up 11
Using the telephone 16
Making and ending calls 16
Handsfree 17
Using the directory 18
Character map 19
Redial 23
Secrecy 24
Paging and internal calls 24
Caller Display and other
Select Services 27
Calls list 27
Call Waiting 31
Other Select Services 31
Additional features 34
Alarm clock and appointments 34
Walk and Talk 36
Room monitor 37
Handset settings 40
Call Barring 45
Base Station settings 46
Base Station PIN 46
Using the answering
machine 49
Selecting an outgoing message 50
Call screening 53
New message indicator 53
Playing messages 53
Call Director 55
Additional answering machine
settings 56
Remote access 58
Using additional handsets
and bases 59
Registering additional handsets 59
Help 63
General information 66
Guarantee 66
Technical information 66
Switchboard compatibility 67
Index 71
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
4
Main menu
1 Text message 1-1 Write message
1-2 Incoming
1-3 Outgoing
1-4 Service Centr.
1
Service Centr.
2
2 Select Services 2-1 Withhold No.
2.2 Call Waiting
2.3 Ringback off
2.4 Call Divert
3 Additional Features 3-1 Room Monitor
3-2 Walk and Talk
4 Calendar Clock 4-1 Set Appoints. [entry]
4-2 Alarm Clock [entry]
4-3 Missed Dates [entry]
4-4 Date/Time [entry]
5 Sound Settings 5-1 Handset Volume [entry]
5-2 Ringer Settings [entry]
5-3 Advisory Tones [entry]
6 H/set Settings 6-1 Auto Answer
6-2 Language [list]
6-3 Register H/Set [list]
6-4 Select Base [list]
6-5 Reset Handset
7 Base Settings 7-2 System-PIN [entry]
7-3 Base Reset
7-4 Add.Features 7-4-1 Dialling mode 7-4-1-1 Tone
7-4-1-2 Pulse
7-4-1-3 DTMF
Earth
7-4-2 TBR 7-4-2-1 80ms
7-4-2-2 etc
until
7-4-2-8 600ms
7-4-3 Repeater mode
7-4-4 Access Code
7-4-5 Add. Emerg. No
7-4-6 Listening in
7-5 Call Director 7-5-1 Call Director
7-5-2 Rec Announce
7-5-3 Play Announce
7-5-4 Del Announce
8 Voice mail 8-1 Set key 1 8-1-1 Mailbox
8-2 Ans Machine
8-3 Loudspeaker 8-3-1 Handset Spkr
8-4 Record memo
8-5 Announcements
8-6 Message Set
8-7 Call Screen
8-8 Ring Delay
8-9 Voice prompts
Directory
Press to open the Directory.
After selecting an entry, and pressing the MENU button, the following functions
are available.
Messages
Press to get your messages from the mailbox, answering machine, message list
and text messages.
The following functions are available:
1 Display Number
2 Delete Entry
3 Copy Entry
4 Speech Copy
5 Delete List
6 Send List
7 Available Memory
1 Text Message
2 Ans M.
4 Calls List 4-1 Copy to Dir.
4-2 Del Calls List
4-3 Caller List 4-3-1 Missed Calls
4-3-2 All Calls
5
Note
If you make a mistake, you can return to the previous menu by pressing the RED
PHONE button. If you keep pressing the RED PHONE button you will return to the
idle screen.
Quick guide
Switch OFF the
handset:
Hold down
(default is ON)
Switch Keyguard
on/off
Hold down
Switch keypad
tones on/off
Hold down
Make a call
Redial a number
to scroll through the list to dial.
Save a displayed
number in the
to display Copy to directory add name
directory
Dial from the
directory
to name or number you want to dial
Dial from Calls list
to display Calls List to display the number you want
Adjust handsfree
to display Sound settings display shows Handset volume
volume
to decrease volume to increase volume
Adjust earpiece
to display Sound settings display shows Handset volume
volume
to decrease volume to increase volume
Make internal call
to display the list of internal users
Call all handsets
to Call All
Transfer call to
another handset
caller is on hold to display Internal Users
Put caller on hold
while you make
to put caller on hold to display Internal Users
an internal call
Set date and time
to display Calendar/Clock to display Date/Time
enter settings
Set alarm clock
to display Calendar/Clock to display Alarm clock
enter settings
Save
OK OK Menu
Save
OK OK Menu
End OK
OK
Save OK
OK Menu
Save OK
OK Menu
OK
OK Menu
OK Menu
6
Quick guide
Commonly used answering machine functions and
settings
Switch answering
machine on/off
Play messages
Pause/continue
playback
Skip forward to the
next message
Skip backward to the
last message
Delete current
message
Play outgoing
message
Record your outgoing
message
Delete outgoing
message
Record announcement
only message
Play announcement
only message
Delete announcement
only message
Record a memo
hold down
hold down
hold down
hold down
hold down
record your message
record your message
record your memo
END
OK Record Memo OK Voice Mail Menu
OK Sure? OK Del Anc Only
OK Announcements OK Voice Mail Menu
Play Anc Only
OK Announcements OK Voice Mail Menu
END OK Rec Anc Only
OK Announcements OK Voice Mail Menu
OK Sure? OK Del Announce
OK Announcements OK Voice Mail Menu
END OK Rec Announce
OK Announcements OK Voice Mail Menu
Play Announce
OK Announcements OK Voice Mail Menu
1
1
1
2
ABC
1
1
OK Ans MachineOK Voice Mail Menu
7
Quick guide to handset
display icons
Redial, lists up to the last 5 dialled number.
Opens up the voice mail lists.
Flashes to indicate new calls or messages.
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Shows the range status.
Displayed when the handset ringer is set to off.
Confirms the function displayed.
Deletes numbers/characters (from left to right).
Keypad locked.
Displayed when the Alarm clock and appointments are set.
Displayed when a birthday date is set.
Indicates that the answering machine is on.
8
INT
Menu
OK
1
4
9
W
XYZ
7
PQ
RS
8
T
U
V
G
H
I
3
D
E
F
5
J
K
L
2
A
B
C
6
M
N
O
0
IN
T
M
R
9
Introduction
Unpacking your
Diverse 4016 Executive
If anything is missing, please contact
your place of purchase immediately.
One Diverse 4016
Executive base station
One Diverse 4000
Executive handset
One power supply
for the base station
One telephone
line cord
Two AA rechargeable
batteries
One belt clip
Battery compartment
cover
For guarantee purposes proof of
purchase is required so please keep
your receipt.
Enter your system PIN code here:
For more information on your system
PIN,
see page 46.
For your records
Date of purchase:
Place of purchase:
INTRODUCTION
10
Safety instructions
Safety information
General
Only use the power supply included
with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. Power supply
number is M-GA35-095130F.
For the handset use only approved
Nickel Metal Hydride (NiMH)
rechargeable batteries. Never use other
batteries or conventional alkaline
batteries. They could lead to a short
circuit or destroy the battery casing.
Recommended batteries should have a
power rating of at least 600mAh 1.2V.
Batteries are available from the
Diverse
Helpline 08457 908070
.
If the Keyguard is switched on, it is
NOT possible to make calls, including
emergency numbers (
999/112).
Do not open the base station or handset
(other than to change batteries). This
could expose you to high voltages or
other risks.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
This product should not be used near
emergency/intensive care medical
equipment and we do not recommend
that they are used by people with
pacemakers.
Never dispose of batteries in a fire. There
is a serious risk of explosion and/or the
release of highly toxic chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth, or
an anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend that
you do not place the product on
antique/veneered wood to avoid damage.
Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free
flow of air over its surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.
SAFETY INSTRUCTIONS
1 Connect the base station
Plug the power supply cable into the
power socket on the underside of your
base.
11
Plan the location
Situate your product close enough to
the telephone and mains power sockets
so that the cables will reach.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
Do not situate the product in the
bathroom or other humid areas.
Please note that your handset is
NOT registered to the base station.
The Diverse 4016 handset will
be easily registered once you
complete the steps 1 to 3 below.
Setting up
WARNING
Do not connect the telephone line cord
to the phone socket until your handset
is fully charged. This will prevent the
risk of the phone being answered before
the battery is charged. Answering the
phone before the battery is fully
charged may prevent it from reaching
its optimum capacity.
2 Plug the power supply
unit into the wall socket
SETTING UP
12
WARNING
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries.
Using unapproved batteries will
invalidate your guarantee and may
damage the telephone.
3 Registering and charging
the handset
The display is protected by a plastic
film. Remove the protective plastic film
from the display.
To register your handset, place it in the
base station with the display facing
upward. After approx. one minute, the
handset’s internal number is displayed
(e.g.: INT1). Successful registration is
signalled by a confirmation tone.
When the handset is registered the
display will show:
If the icons on the display
flash continuously...
It means that the handset is not
registered with the base station.
Ensure you have correctly carried out
step 3 above. If the product has still
not registered, please see “Registering
manually” on page 60.
All additional handsets you purchase
will need to be individually registered
with the base station before they will
work with the Diverse 4016 Executive.
Leave the handset for approx. 16 hours
in the base station to charge the
batteries, as they are not charged in the
factory. The charging status icon
flashes on the handset to indicate that
the batteries are being charged.
Insert the batteries
Insert the two batteries supplied, as
indicated on the label inside the battery
compartment and slide the battery
compartment cover shut.
The battery cover may be found in the
packaging with the batteries.
SETTING UP
INT 1
Menu
Out of range?
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’ the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, then
ON again, it will find the base station
within a few seconds.
Battery level icons
When the batteries are almost flat a
beep sounds and the display shows the
empty battery icon. You will need to
recharge your handset before you can
use it. The various states of charge
are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Battery performance
After charging your handset batteries
for the first time, subsequent charging
time is approximately 4–5 hours.
Batteries and case may become warm
during charging. This is normal.
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 150 hours standby time
on a single charge. However, new
NiMH batteries do not reach their full
capacity until they have been in
normal use for several days.
Fully discharging the batteries at least
once a week will help them last as
long as possible. However, the charge
capacity of rechargeable batteries will
reduce with time as they wear out, so
reducing the talk/standby time of the
handset. Eventually they will need to
be replaced. New batteries can be
obtained from any BT shop or from
the Diverse Helpline 08457 908070.
If you replace the handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until
the batteries register full again. From
then on the display will be correct.
13
SETTING UP
14
4 Connect the telephone
line cord to the base and
plug into the wall socket
Ensure that each end of the line cord is
fitted into the correct socket.
Fit the belt clip onto the back of the
handset.
SSlloott
Helpline
Your Diverse 4016 Executive is now
ready for use. However, If you experience
any difficulties please call the BT
Diverse Helpline on 08457 908 070.
Setting the date and time
Press the Menu options button.
Press the
DOWN navigation
button until the display shows
Calendar/Clock
.
Press the
OK options button.
Press the
DOWN navigation
button until the display shows
Date/Time
.
Press the
OK options button.
Enter the day/month/year, e.g.
05 10 01 for 5th October 2001.
Press the
DOWN navigation
button.
Enter the time – hours/minutes.
e.g.
0925 for 9:25am.
Signal strength
The range of your Diverse base
station is 300 metres outdoors and up
to 50 metres indoors under ideal
conditions. The signal strength
indicator shows the quality of contact
between the base station and handset.
receive strength 100%
receive strength 75%
receive strength 50%
low receive strength
no reception (flashes)
OK
Menu
OK
SETTING UP
Press the am/pm options button
to choose between am or pm if
in 12 hour mode.
Press the
DOWN navigation
button.
Enter the mode – 12hr is the
default. If you want to keep as
12hr clock.
Press the
Save options button
if you want to change to 24hr
clock.
Press the
LEFT navigation
button the option changes to
24 hr clock.
Press the Save options button.
Press the
RED PHONE button
until you reach the idle display.
15
Save
Save
Note
If you subscribe to a Caller Display
service the time and date will be set
with the first incoming call.
am/pm
SETTING UP
To make an external call
Ensure the handset is
switched ON.
Press the
GREEN PHONE
button. You will hear the dial
tone.
Dial the number.
16
Using the telephone
Preparatory dialling
Enter the phone number first.
If you make a mistake press
the
DELETE options button to
remove any incorrect digits.
Press the
GREEN PHONE
button to dial the number.
Making and ending calls
To end a call
Press the RED PHONE button.
Note
To quit a menu at any time, press the
RED PHONE button. This will take
you back one step. Keep pressing the
RED PHONE button to return to the
idle screen.
To switch the handset power
on and off
Press and hold the RED
PHONE button to switch the
handset off.
Press and hold the
RED
PHONE button to switch the
handset on again.
Call timer
Your handset automatically times the
duration of all external calls, showing it
on the display during your call and for
a few seconds after it is finished.
USING
To receive an external call
When the phone rings the In
use light on top of the handset
will flash.
Press the
GREEN PHONE
button to answer the call.
Or
If the handset is on the base,
simply lift it up and speak.
You do not need to press the
GREEN PHONE button.
This is called Autotalk. You
can switch autotalk off so you
always have to press the
GREEN PHONE button to
answer a call, see page 43.
To make a handsfree call
Dial the number
Press the
HANDSFREE button.
The loudspeaker is switched
on and you hear the number
being dialled.
To switch back to using the
handset at any time, press the
GREEN PHONE button.
17
Handsfree
Handsfree allows you to talk to your
caller without holding the handset and
enables other people in the room to
listen to the conversation. Your hands
are left free, for example to take notes.
To adjust the handsfree
volume
Whilst in handsfree mode and
you want to increase or
decrease the handsfree volume
press the HANDSFREE button.
Press the
Menu options
button.
Press the
DOWN navigation
button to highlight
Handsfree
volume
.
Press the
OK options button.
Using the
RIGHT/LEFT
navigation buttons you can
either increase or decrease the
volume.
Menu
OK
USING
18
Note
If you need to replace the handset in
the base station during a call, for
example, because the battery is flat,
hold down the HANDSFREE button.
To switch to handsfree during
a call
During a call you can switch to
handsfree mode:
Press the
HANDSFREE button.
The call is transferred to the
loudspeaker.
Press the
GREEN PHONE
button to switch back to using
the handset.
To answer a call in handsfree
When the phone rings:
Press the
HANDSFREE button.
The call is transferred to the
loudspeaker.
To store an entry in the
directory
Press the DOWN navigation
button until the display shows
New Entry
.
Press the OK options button.
Enter the telephone number.
Press the
DOWN navigation
button to enter the name.
Enter the name.
Entering names:
Enter the name using the letters
on the keypad. For example, to
enter the name TOM:
Press the 8 button, Tappears
on the display.
Press the 6 button three times
until the display shows O.
Then press the
6 button to
display M.
For the full character map,
see page 19.
If required, use the DOWN
navigation button and keypad
to enter birthday or special
date information. (For more
details see page 35.)
Press the
Menu options
button. Display shows
Save
Entry
.
Press the OK options button
to confirm.
Press the RED PHONE button
until you reach the idle display.
OK
Using the directory
You can store up to 200 numbers and
names in the telephone directory. You
can enter up to 32 digits and up to 16
characters. If you wish, you can also
add a birthday or special date.
8
TUV
6
MNO
6
MNO
OK
Menu
USING
19
Note
The first letter of each name, and the
first letter after a punctuation mark
are automatically shown as capitals.
Letters are always added to the left of
the cursor.
Press to switch between capitals
and lower case.
Press to move the cursor
Press to delete from left to right,
Press 1 to enter a blank space.
1
1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x
1 € £$¥
abc2дбавгз
def 3ëéèê
ghi 4ïíìî
jkl5
mn o 6 цсутфх
pqrs7ß
tuv8üúùû
wx y z 9ÿ´y æø å
a➔A ✱ /()<=>%
.,?!0+-:¿¡ “ ‘ ; –
#@\ &§
0
9
WXYZ
8
TUV
7
PQRS
6
MNO
5
JKL
4
GHI
3
DEF
2
ABC
Character map
These are the characters you can use when storing a directory entry.
USING
1
20
To dial a name and number in
the directory
Press the DOWN navigation
button to open the directory.
Enter the first letter of the
name you want, e.g. for Emma,
press
3 twice to search for
names beginning with E.
Or
Press the DOWN navigation
button to scroll through the
names which are listed in
alphabetical order.
Press the
GREEN PHONE
button. The number is dialled.
To view directory entry
Press the DOWN navigation
button to open the directory.
Press the
DOWN navigation
button to scroll through the
entries.
Or
Press the first letter of the
name you are looking for.
Press
View to display all the
details stored in the entry.
Press the
RED PHONE button
until you reach the idle display.
To edit a directory entry
Press the DOWN navigation
button to open the directory.
Press the
DOWN navigation
button to scroll to the entry
you want.
Press
View. The number is
displayed.
Press the
Change options
button to amend the details in
that entry.
Enter the changes you want.
Press the
DOWN navigation
button to move to the name.
Enter the changes you want.
Press the
DOWN navigation
button to move to the birthday
details.
Enter the changes you want.
Press the
OK options button.
Display shows
Save Entry
.
Press the
RED PHONE button
until you reach the idle display.
View
OK
View
Change
3
DEF
3
DEF
USING
21
To copy an entry to another
handset
You can copy individual
entries to another Diverse 4000
Executive handset.
Press the
DOWN navigation
button to open the directory.
Press the
DOWN navigation
button to scroll to the entry you
want to copy.
Press the
Menu options button.
Press the
DOWN navigation
button until the display shows
Copy Entry
.
Press the
OK options button to
confirm. You hear a confirmation
beep.
Press the
DOWN navigation
button to display the number of
the handset you want to copy
the entry to.
Press the
OK options button to
confirm. The entry is copied.
You hear a beep from the
receiving handset to confirm.
You can now copy another
entry.
Press the
Ye s options button.
Press the
DOWN navigation
button to scroll to the next entry
you want to copy.
Press the
Copy options button.
The entry is copied. You can
now repeat these steps until
you have copied all the entries
you want.
When you have finished
copying
Press the
No options button.
Press the
RED PHONE button
until you reach the idle display.
No
Copy
Menu
OK
OK
Yes
To copy the entire directory
Press the DOWN navigation
button to open the directory.
Press the
DOWN navigation
button to highlight the first
entry in the directory.
Press the
Menu options button.
Press the
DOWN navigation
button until the display shows
Send List
.
Press the
OK options button
to confirm. The numbers of all
other registered handsets are
displayed.
Press the
DOWN navigation
button to select the handset you
want to copy the directory to.
Press the
OK options button to
confirm. The directory is copied.
You hear a beep from the
receiving handset to confirm.
Menu
OK
OK
USING
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