BT DIVERSE 4010 EXECUTIVE User Manual

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Diverse 4010 Executive

Digital Cordless Telephone

User

Guide

YOU MUST

SUBSCRIBE TO A

CALLER DISPLAY AND

CALL WAITING SERVICE

BEFORE YOUR DIVERSE 4010

EXECUTIVE WILL DISPLAY THIS

INFORMATION. A QUARTERLY

FEE IS PAYABLE.

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

The Art of Communication

Please open this page for an ‘At a glance’ guide to your Diverse 4010 Executive.

At a glance

Hash/Keyguard

Hold down to switch the keypad guard on and off.

Recall

Press for use with switchboards and certain Network Services. Press and hold down to access an extra directory for storing 10 names and numbers.

Calls list

Lets you access your lists – calls, text and voice mail.

Keypad

Red phone

Press to end a call, return the display to idle or turn the power on and off.

Options buttons

Lets you select from the menu options shown in the display.

Display

Displays the status of your handset.

Star/bell

Switches the handset ringer on and off.

Microphone

One button

Apart from being the number one button hold down to access your Voice Mail ser vice or answering machine.

Handsfree

Use to answer calls or make a call in handsfree mode.

Green phone

For making and answering calls.

directory

Dial from the directory

to name or number you want to dial

Dial from Calls list

to display Caller List to display the number you want

Adjust handsfree

to display Sound settings display shows Handset volume

volume

to decrease volume to increase volume

Adjust earpiece

to display Sound settings display shows Handset volume

volume

to decrease volume to increase volume

Make internal call

to display the list of internal users

Call all handsets

to Call All

Transfer call to another handset

caller is on hold to display Internal Users

Put caller on hold while you make

to put caller on hold to display Internal Users

an internal call

Set date and time

to display Calendar/Clock to display Date/Time

enter settings

Set alarm clock

to display Calendar/Clock to display Alarm clock

enter settings

Save

OK OK Menu

Save

OK OK Menu

End OK

Save OK

OK Menu

Save OK

OK Menu

Quick guide to handset display icons

Redial, lists up to the last 5 dialled number.

Indicates messages in the Calls list.

Flashes to indicate new messages.

For calling other handsets.

Opens the menu.

Shows the status of the handset battery.

Shows the range status.

Displayed when the handset ringer is set to off.

Confirms the function displayed.

Deletes numbers/characters (from left to right).

Keypad locked.

Displayed when the Alarm clock and appointments are set.

Displayed when a birthday date is set.

INT

XYZ









Introduction

Unpacking your Diverse 4010 Executive

If anything is missing, please contact your place of purchase immediately.

One Diverse 4010 Executive base station

One Diverse 4000 Executive handset

One power supply for the base station

One telephone line cord

Two AA rechargeable batteries

One belt clip

Battery compartment cover

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your system PIN code here:

For more information on your system PIN,

see page 52.

For your records

Date of purchase:

Place of purchase:

INTRODUCTION

Safety instructions

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35-095130F.

For the handset use only approved Nickel Metal Hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the

Diverse

Helpline 08457 908070

If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (

999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

SAFETY INSTRUCTIONS

1 Connect the base station

Plug the power supply cable into the power socket on the underside of your base.

Plan the location

Situate your product close enough to the telephone and mains power sockets so that the cables will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

Please note that your handset is NOT registered to the base station. The Diverse 4010 handset will be easily registered once you

complete the steps 1 to 3 below.

Setting up

WARNING

Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.

2 Plug the power supply

unit into the wall socket

SETTING UP

WARNING

Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

3 Registering and charging

the handset

The display is protected by a plastic film. Remove the protective plastic film from the display.

To register your handset, place it in the base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (e.g.: INT1). Successful registration is signalled by a confirmation tone.

When the handset is registered the display will show:

If the icons on the display

flash continuously...

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3 above. If the product has still not registered, please see “Registering manually” on page 56.

All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 4010 Executive.

Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The charging status icon flashes on the handset to indicate that the batteries are being charged.

SETTING UP

Insert the batteries

Insert the two batteries supplied, as indicated on the label inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

INT 1

Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Battery performance

After charging your handset batteries for the first time, subsequent charging time is approximately 4–5 hours. Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 10 hours talktime or 150 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

Fully discharging the batteries at least once a week will help them last as long as possible. However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from any BT shop or from the Diverse Helpline 08457 908070.

If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

SETTING UP

4 Connect the telephone

line cord to the base and plug into the wall socket

Ensure that each end of the line cord is fitted into the correct socket.

Fit the belt clip onto the back of the handset.

SSlloott

SETTING UP

Helpline

Your Diverse 4010 Executive is now ready for use. However, If you experience any difficulties please call the BT Diverse Helpline on 08457 908 070.

Setting the date and time

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Calendar/Clock

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Date/Time

Press the

OK options button.

Enter the day/month/year, e.g. 05 10 01 for 5th October 2001.

Press the

DOWN navigation

button.

Enter the time – hours/minutes. e.g.

0925 for 9:25am.

Signal strength

The range of your Diverse base station is 300 metres outdoors and up to 50 metres indoors under ideal conditions. The signal strength indicator shows the quality of contact between the base station and handset.

receive strength 100%

receive strength 75%

receive strength 50%

low receive strength

no reception (flashes)

Press the am/pm options button to choose between am or pm if in 12 hour mode.

Press the

DOWN navigation

button.

Enter the mode – 12hr is the default. If you want to keep as 12hr clock.

Press the

Save options button if you want to change to 24hr clock.

Press the

LEFT navigation button the option changes to 24 hr clock.

Press the Save options button.

Press the

RED PHONE button until you reach the idle display.

Save

Note

If you subscribe to a Caller Display service the time and date will be set with the first incoming call.

SETTING UP

am/pm

To make an external call

Ensure the handset is switched ON.

Press the

GREEN PHONE

button. You will hear the dial tone.

Dial the number.

Using the telephone

Preparatory dialling

Enter the phone number first.

If you make a mistake press the

DELETE options button to

remove any incorrect digits.

Press the

GREEN PHONE

button to dial the number.

Making and ending calls

To end a call

Press the RED PHONE button.

Note

To quit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen.

To switch the handset power on and off

Press and hold the RED PHONE button to switch the

handset off.

Press and hold the

RED

PHONE button to switch the

handset on again.

USING

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.

To receive an external call

When the phone rings the In use light on top of the handset will flash.

Press the

GREEN PHONE

button to answer the call.

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 49.

To make a handsfree call

Dial the number

Press the

HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled.

To switch back to using the handset at any time, press the GREEN PHONE button.

Handsfree

Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example to take notes.

To adjust the handsfree volume

Whilst in handsfree mode and you want to increase or decrease the handsfree volume press the HANDSFREE button.

Press the

Menu options button.

Press the

DOWN navigation button to highlight

Handsfree

volume

Press the

OK options button.

Using the

RIGHT/LEFT

navigation buttons you can either increase or decrease the volume.

USING

Note

If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.

To switch to handsfree during a call

During a call you can switch to handsfree mode:

Press the

HANDSFREE button. The call is transferred to the loudspeaker.

Press the

GREEN PHONE

button to switch back to using the handset.

To answer a call in handsfree

When the phone rings:

Press the

HANDSFREE button. The call is transferred to the loudspeaker.

USING

To store an entry in the directory

Press the DOWN navigation button until the display shows

New Entry

Press the OK options button.

Enter the telephone number.

Press the

DOWN navigation

button to enter the name.

Enter the name.

Entering names:

Enter the name using the letters on the keypad. For example, to enter the name TOM:

Press the 8 button, Tappears on the display.

Press the 6 button three times until the display shows O.

Then press the

6 button to

display M.

For the full character map,

see page 18.

If required, use the DOWN navigation button and keypad to enter birthday or special date information. (For more details see page 36.)

Press the

Menu options

button. Display shows

Save

Entry

Press the OK options button to confirm.

Press the RED PHONE button until you reach the idle display.

Using the directory

You can store up to 200 numbers and names in the telephone directory. You can enter up to 32 digits and up to 16 characters. If you wish, you can also add a birthday or special date.

TUV

MNO

USING

Note

The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.

Press to switch between capitals and lower case.

Press to move the cursor

Press to delete from left to right,

Press 1 to enter a blank space.

1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x

1?£$¥

abc2дбавгз

def 3ëéèê

ghi 4ïíìî

jkl5

mn o 6 цсутфх

pqrs7ß

tuv8üúùû

wx y z 9 ÿ´y æø å

a➔A ✱ /() <=>%

.,?!0+-:¿¡ “ ‘ ; –

#@\ &§

WXYZ

TUV

PQRS

MNO

JKL

GHI

DEF

ABC

Character map

These are the characters you can use when storing a directory entry.

USING

To dial a name and number in the directory

Press the DOWN navigation button to open the directory.

Enter the first letter of the name you want, e.g. for Emma, press

3 twice to search for

names beginning with E.

Press the DOWN navigation button to scroll through the names which are listed in alphabetical order.

Press the

GREEN PHONE

button. The number is dialled.

To view directory entry

Press the DOWN navigation button to open the directory.

Press the

DOWN navigation button to scroll through the entries.

Press the first letter of the name you are looking for.

Press

View to display all the

details stored in the entry.

Press the

RED PHONE button until you reach the idle display.

To edit a directory entry

Press the DOWN navigation button to open the directory.

Press the

DOWN navigation button to scroll to the entry you want.

Press

View. The number is

displayed.

Press the

Change options button to amend the details in that entry.

Enter the changes you want.

Press the

DOWN navigation button to move to the name.

Enter the changes you want.

Press the

DOWN navigation button to move to the birthday details.

Enter the changes you want.

Press the

OK options button.

Display shows

Save Entry

Press the

RED PHONE button until you reach the idle display.

View

Change

DEF

USING

To copy an entry to another handset

You can copy individual entries to another Diverse 4000 Executive handset.

Press the

DOWN navigation

button to open the directory.

Press the

DOWN navigation button to scroll to the entr y you want to copy.

Press the

Menu options button.

Press the

DOWN navigation button until the display shows

Copy Entry

Press the

OK options button to confirm. You hear a confirmation beep.

Press the

DOWN navigation button to display the number of the handset you want to copy the entry to.

Press the

OK options button to confirm. The entry is copied. You hear a beep from the receiving handset to confirm.

You can now copy another entry.

Press the

Ye s options button.

Press the

DOWN navigation button to scroll to the next entr y you want to copy.

Press the

Copy options button. The entry is copied. You can now repeat these steps until you have copied all the entries you want.

When you have finished copying

Press the

No options button.

Press the

RED PHONE button

until you reach the idle display.

Copy

Yes

To copy the entire directory

Press the DOWN navigation button to open the directory.

Press the

DOWN navigation button to highlight the first entry in the directory.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Send List

Press the

OK options button to confirm. The numbers of all other registered handsets are displayed.

Press the

DOWN navigation button to select the handset you want to copy the directory to.

Press the

OK options button to confirm. The directory is copied. You hear a beep from the receiving handset to confirm.

USING

Note

Copying is stopped:

• if the directory of the receiving handset becomes full. If so, the last entry is displayed.

• if you receive a call. The entry currently being copied will be completed.

To delete an entry

Press the DOWN navigation button to open the directory.

Press the

DOWN navigation button to scroll to the entry you want to delete.

Press the Menu options button.

Press the DOWN navigation button until the display shows

Delete Entry

Press the

OK options button to confirm. You hear a confirmation beep.

Press the RED PHONE button until you reach the idle display.

The directory will be added to any existing entries already stored on the receiving handset.

The receiving handset displays how many entries have been received. Any entries with the same number are duplicated so the number of stored entries may be different from the number of entries sent.

Press the

RED PHONE button

until you reach the idle display.

To delete the entire directory

Press the DOWN navigation button to open the directory.

Press the DOWN navigation button to highlight the first entry in the directory.

Press the

Menu options button.

Press the DOWN navigation button until the display shows

Delete List

Press the OK options button.

Press the

Ye s options button to confirm. Or press the No options button to cancel.

Press the

RED PHONE button until you reach the idle display.

Yes

USING

To dial a number in the redial list

Press the REDIAL options button. The last number dialled will be displayed.

Press the

DOWN navigation button to scroll through the redial list.

Redial

Your handset automatically saves the last five telephone numbers dialled into a redial list.

To copy numbers shown in the redial list to the directory

Press the REDIAL options button.

Press the

DOWN navigation button to highlight the number you want to copy.

Press the

Menu options button.

Press the

DOWN navigation button until the display shows

Copy to Directory

Press the

OK options button.

If necessary, you can edit the number.

Press the

DOWN navigation button.

Enter the name (for details, see page 17. You can also

enter a birthday reminder,

see page 36).

Press the Menu options button. Display shows

Save

Entry.

Press the OK options button to confirm.

Press the

RED PHONE button until you reach the idle display.

Press the GREEN PHONE button to dial the number.

To display the available memory

You can see how much directory memory is still unused.

Press the DOWN navigation button to open the directory.

Press the DOWN navigation button to highlight the first entry in the directory.

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Available Memory

Press the OK options button. The amount of memory available is displayed.

Press the RED PHONE button until you reach the idle display.

USING

Secrecy

When on a call you can talk to someone in the same room, without your caller hearing.

Press the RETURN options button to talk to your caller again.

To switch secrecy on/off

During a call: Press the

LEFT navigation button. The microphone is switched off. The caller hears musical tones.

Paging and internal calls

You can alert handset users that they are wanted, or locate a missing handset.

If you have multiple handsets registered to the base you can make internal calls between handsets.

Press the LEFT navigation button.

A list of all the handsets that are registered to the base are listed, you can select any of them.

Your handset is identified by a

Highlight the handset you want to call and press the GREEN PHONE button to call or page.

Press the Call All options button to page all the handsets registered to the base.

Press the

RED PHONE button on the handset you are paging or calling to end the call or page.

Call All

To delete a number from the redial list

Press the REDIAL options button.

Press the

DOWN navigation

button.

Press the

Menu options

button.

Press the

DOWN navigation

button until the display shows

Delete Entry

Press

OK to confirm deletion.

Press the

RED PHONE button

until you reach the idle display.

Note

To cancel any procedure, press the RED PHONE button until the display returns to idle.

To put an external call on hold and speak to another handset

This enables you to ask another handset user a question and then get straight back to your caller.

During a call:

Press the LEFT navigation button to display the list of handsets. Your caller hears musical tones.

Press the

UP or DOWN navigation button to select the handset you want to call.

Press the

GREEN PHONE

button to call.

Press the

End options button

Press the RED PHONE button to end the internal call and talk to your external caller again.

To answer a waiting call during an internal call

If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call.

Press the

Accept options button to speak to the external caller and end the internal call.

End

USING

To transfer an external call between handsets

You can for ward an external call to another handset registered to the base.

During an external call:

Press the LEFT navigation button to display the list of handsets. Your caller hears musical tones.

Press the

UP or DOWN navigation button to select the handset you want to call.

Press the

GREEN PHONE

button to call. When the other handset answers you can announce the call.

Press the

RED PHONE button to put the call through.

Note

You can also put the call through without announcing it by immediately by pressing the RED PHONE button after dialling the other handset.

To hold a 3-way conversation

Providing the feature is switched on:

Your handset display shows the line is In Use.

Press the

GREEN PHONE

button, the other two callers will hear a beep announcing your entry into the conversation and the display will show

Listening In

Press the

RED PHONE button to leave the conversation, the other two callers will hear a beep announcing that you have left the call.

USING

To switch 3-way conversation function on/off

Your Diverse 4010 can hold 3-way calls between handsets.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Add. Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Listening In

Press the

OK options button. A ✔indicates the feature is on. Press the OK options button again to switch it off.

Press the

RED PHONE button until you reach the idle display.

CALLER DISPLAY

Caller Display and other Select Services

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Select Services call BT free on 0800 800 150.

Note

Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the Network.

Note

If you have a new call in your Calls list, the icon and In use light will flash.

If you subscribe to a Caller Display Service you can see who is calling you on your handset display, as well as the date and time of their call (unless the number has been withheld).

If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.

If the caller has withheld their number, the display will show

WITHHELD

If you call from another handset, the display shows the handset number and

INT

Calls list

The Calls list contains the telephone numbers of your last 30 callers.

Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through and dial numbers in the list and copy them into the directory.

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

To view the Calls list

When you have new calls, the display flashes and the In Use light flashes.

Press the

ENVELOPE button.

Press the DOWN navigation button to until the display shows

Calls List

Press the OK options button. The most recently received call is displayed.

Press the

DELETE options button to delete the entry displayed.

Press the UP/DOWN navigation button to scroll through the list.

Press the RED PHONE button until you reach the idle display.

Total number of new calls

Serial number of the new call

Call number or name

Date and time

To dial from the Calls list

Press the ENVELOPE button.

Press the

DOWN navigation button until the display shows

Calls List

Press the OK options button. The most recently received call is displayed.

Press the UP/DOWN navigation button if necessary to scroll through the list to the call you want.

Press the

GREEN PHONE

button. The number displayed is dialled.

New Call

= The call is new.

Old Call

= The call has already

been viewed.

Call List

= The call has been

answered.

The button lets you open:

• Calls list.

• Text messages (SMS).

• Messages in a mailbox (voice mail).

Missed Calls

New Call 02/04

A.N. Other

12.07.2000 11:33

Delete Menu

CALLER DISPLAY

To copy a number from the Calls list to the Directory

Press the ENVELOPE button.

Press the

DOWN navigation

button until the display shows

Calls List

Press the

OK options button. The most recently received call is displayed.

Press the

UP/DOWN

navigation button if necessary to scroll through the list to the call you want.

Press the

Menu options button.

Press the

DOWN navigation button until the display shows

Copy to Dir

Press the

OK options button. The number is copied.

To enter a name:

Press the DOWN navigation button to move the cursor to the name section. The cursor is now in a position for you to add a name to the number if you want to.

Enter the name.

Press the

OK options button to save the entry.

Press the

RED PHONE button until you reach the idle display.

To delete a call from the Calls list

Press the ENVELOPE button.

Press the

DOWN navigation

button until

Calls List

highlighted.

Press the

OK options button.

The most recently received call is shown.

Press the

DOWN navigation button until the call is displayed that you want to delete.

Press the

DELETE options button.

Display shows

Entry has been

deleted

Press the

RED PHONE button until you reach the idle display.

To delete the complete Calls list

Press the ENVELOPE button.

Press the

DOWN navigation

button until

Calls List

highlighted.

Press the

OK options button.

The most recently received call is shown on the display.

Press the

Menu options

button.

Press the

DOWN navigation

button until

Del Calls List

highlighted.

Press the

OK options button.

Display shows

No Entries

Found

Press the

RED PHONE button

until you reach the idle display.

To set the list to contain all calls or missed calls

Press the ENVELOPE button.

Press the

DOWN navigation button until

Calls List

highlighted.

Press the

OK options button.

The most recently received call is displayed.

Press the

Menu options button.

Press the

DOWN navigation button until

Caller List

highlighted.

Press the

OK options button.

Highlight and press the

options button for which ever list you require. Either

All Calls

Missed Calls

will have a tick by the side to tell you which is the current setting.

Press the

RED PHONE button

until you reach the idle display.

CALLER DISPLAY

To accept a waiting call

During a call when you hear the Call Waiting beeps:

The number (or name if stored in the directory) of the second caller will flash on the display.

Press the

Menu options button.

Display shows

Press the

Recall button to

toggle between callers.

Press the

RED PHONE button

until you reach the idle display.

Call Waiting

If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.

Recall

SELECT SERVICES

Other Select Services

Your Diverse 4010 Executive handset helps you use your Network’s special services. For full details ask your Network provider.

Options before you make a call

Before making a call you can:

• Withhold your number from being sent for one call.

• Switch Call Waiting on/off.

• Switch off Ringback.

• Divert all calls to another number

(must be subscribed to).

To withhold your number from being sent

Your number appears on the display of the person you call. You can withhold it from the next call.

Press the Menu options button.

Press the DOWN navigation button until the display shows

Select Services

highlighted.

Press the

OK options button.

Press the DOWN navigation button until the display shows

Withhold No

highlighted.

Press the OK options button.

Enter the telephone number you want to call.

Press the

Menu options button.

Display shows

Send

Press the OK options button to dial. Or

Press GREEN PHONE to dial.

The number is dialled and your number is withheld for this call.

Press the RED PHONE button until you reach the idle display.

SELECT SERVICES

To switch Call Waiting on/off

You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Select Services

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Call Waiting

Press the

OK options button.

Press the

DOWN navigation

button to choose between

Off

Press the

Set options button. Wait to hear the confirmation announcement from your Network.

Press the

RED PHONE button to end the call.

Press the

RED PHONE button

until you reach the idle display.

Ringback Off

If you make a call and the number is engaged you can set your telephone to ring you back once the number is free by pressing 5. If you want to cancel this request i.e. if you have to go out before the call rings back.

Press the

Menu button.

Display shows

Select

Services

Press the

OK options button.

Press the

DOWN navigation

button until

Ringback Off

highlighted.

Press the

Set options button.

The ringback is cancelled.

Press the

RED PHONE button

until you reach the idle display.

Set

JKL

Set

SELECT SERVICES

To set Call Divert

You can divert all incoming calls to another number where you can be reached.

You can divert calls:

•

Automatic

– calls are put straight through to the number you have set.

•

No answer

– calls are forwarded if your phone is not answered.

•

When busy

– calls are forwarded if your phone is engaged.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Select Services

highlighted.

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Call Divert

Press the

OK options button

again.

Press the

LEFT/RIGHT

navigation button to display the option you want

Automatic

No Answer

If Busy

Press the

DOWN navigation

button to scroll to the next line.

Press the

Edit options button.

Enter the telephone number you want your calls diverted to.

Press the

Menu options button.

Display shows

Save Entry

Press the

OK options button.

Press the

DOWN navigation

button to scroll to the next line.

Press the

LEFT/RIGHT

navigation button to switch Call Divert On or Off.

Press the

Send options button. Wait to hear the confirmation announcement from your Network.

Press the

RED PHONE button

to end the call.

Press the

RED PHONE button until you reach the idle display.

Send

Edit

Note

Call Divert requires subscription from your Network provider. You may be charged a subscription fee.

To set one-touch access to your messages

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the OK options button.

Press the

DOWN navigation

button. The display shows

Set

Key 1

Press the

OK options button.

Press the

DOWN navigation

button. The display shows

Mailbox

Press the

OK options button.

Enter the telephone number of your messaging service. For example,

1571 to access ‘BT

Answer’ voice mail service.

Press the

Menu options button.

Display shows

Save Entry

Press the

OK options button.

Press the

RED PHONE button

until you reach the idle display.

Voice mail

If you have Call Minder or a Network Messaging Service on your telephone line you can set the 1 button to access your messages directory via one button.

Additional features

To set up quick access to your Voice Mail service when behind a switchboard e.g. Meridian Mail

Follow the steps previously given, but when you come to enter the telephone number of your messaging service, you will need to follow the example below:

e.g..

7000

Enter the access number for your messaging service.

Press the RECALL button to enter a pause in the dialling sequence.

e.g..

1234 #

Enter your extension number, followed by a hash.

Press the RECALL button to enter a another pause in the dialling sequence.

ADDITIONAL FEATURES

Press and hold down the 1 button.

When set up it will take you into your message service. If during the set up you entered your security PIN as well as the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now.

Press the

OK button.

You will be taken into your messages.

Press the RED PHONE button until you reach the idle display.

Note

If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages.

Note

If your handset is registered to an answering machine base i.e. Diverse 4016 you will be given the choice of accessing your answering machine messages or Network Messaging Service. See your Diverse 4016 user guide for further information.

To retrieve messages from your Voice Mail service

e.g..

000000 #

Enter your PIN followed by a hash.

The entire number should look like this:

7000P1234nP000000n

Press the RED PHONE button until you reach the idle display.

Alarm clock and appointments

To set the alarm clock

You can use your handset as an alarm clock. The alarm rings every day at the time set. When you have set a time for the alarm, the display shows .

The original setting uses the 12 hour clock. If am or pm is displayed, the 12 hour clock is set. To switch between the 24 hour and 12 hour clocks

see

page 13

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Calendar/Clock

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Alarm Clock

ADDITIONAL FEATURES

Press the OK options button.

Press the

LEFT or RIGHT

navigation button to select

Off

Press the

DOWN navigation

button to scroll to the next line.

Enter the time you want the alarm to be set for.

Press the

DOWN navigation button. You can now choose the ringer melody for your alarm call.

Press the

LEFT or RIGHT navigation button to hear the melody.

Press the

Save options button to select the melody. Display shows to confirm the alarm is set.

Press the

RED PHONE button until you reach the idle display.

Save

To switch off the alarm clock

You have set the alarm but do not want it to ring every day.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Calendar/Clock

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Alarm Clock

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to select

Off

Press the

Save options button

to confirm.

Press the

RED PHONE button

until you reach the idle display.

Save

To stop the alarm ringing

The alarm will ring for about 30 seconds.

Press any button to stop it ringing.

To set an appointment call

You can tell your handset to remind you of one appointment at a specific date and time. If amor pmis displayed you are using the 12 hour clock.

Press the

Menu options button.

Press the

DOWN navigation button until the display shows

Calendar/Clock

Press the

OK options button.

Display shows

Set Appoints

Press the

OK options button.

Press the

LEFT or RIGHT navigation button to select

Off

or On.

Press the

DOWN navigation button to move to the next line.

Enter the day/month of your appointment, e.g.

05 02 for

5th Februar y.

Press the

DOWN navigation button to move to the next line.

Enter the hour/minute of your appointment, e.g.

0905 for 9:05am.

Press the

DOWN navigation button. You can now choose the ringer melody for your alarm call.

Press the

LEFT or RIGHT navigation button to hear the melody.

ADDITIONAL FEATURES

Note

Your alarm call will only ring if you are not using the handset at the time. The call rings for about 30 seconds.

Press the Save options button to save your settings.

Press the

RED PHONE button

until you reach the idle display.

Save

To display/delete a missed appointment/anniversary

If you miss an appointment or an anniversary call, details are saved and the display shows

Appt

Press the

Appt options button.

Display shows the list.

Press the

UP/DOWN

navigation button to display

Missed Appointment

Press the

OK options button.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Calendar/Clock

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Missed Dates

Appt

ADDITIONAL FEATURES

Press the OK options button.

Press the

DOWN navigation button to select a missed appointment.

Press the

OK options button. The information about the appointment is displayed.

A missed appointment is indicated by .

A missed anniversary is indicated by .

Press the

DELETE options button to delete the appointment/anniversary from the list.

Press the

OK options button to return to the list.

Press the RED PHONE button until you reach the idle display.

• Handsets have set Best Base station as their base station setting.

• The handsets are not registered with any base station.

Range

The maximum range between two handsets whilst in Walk and Talk mode is up to 300 metres. Please note that batteries are used more quickly in Walk and Talk mode.

Walk and Talk

Diverse 4000 series handsets can communicate with each other outside the range of the base station. When they are out of range, however, they cannot receive external calls.

Communication between two handsets is possible when:

• Handsets are registered at the same base station and have currently selected that base station

(see page 55).

To switch Walk and Talk mode on and off

Press the Menu options button.

Press the

DOWN navigation

button to until the display shows

Additional Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Walk and Talk

Press the

OK options button to

switch Walk and Talk on.

Press the Off options button to switch Walk and Talk of f.

Off

ADDITIONAL FEATURES

To use Walk and Talk

Walk and Talk mode must be switched on for at least two handsets.

Call a handset:

Press the Call options button. The called handset receives a Walk and Talk message on the display.

Answer a call:

Press the GREEN PHONE button to take the call.

Call

Room monitor

You can use a handset as a room monitor. If a certain noise level is reached, the handset will automatically dial an internal or external number which you have set.

Note

To use the room monitor:

The answering machine must be switched off.

Make sure that the call bar has not been set.

The battery power is used more quickly.

Any incoming calls on the handset which is being used as the room monitor will not ring at the handset. The keypad and display are not backlit.

To store the internal number for your room monitor

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Additional Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Room Monitor

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to select

Off

Press the

DOWN navigation button to move the cursor to the next line.

Press the

Change options button to enter the number.

If an external number has already been entered, your can delete it by pressing the DELETE button.

If an internal number has been entered, delete it by pressing the

Ye s options button.

Enter the internal number you want the room monitor to call.

Press the LEFT navigation button to display handset numbers.

Change

Press the UP or DOWN navigation button to select the handset you want the room monitor to call.

Press the

Save options button

to save the number.

Press the

DOWN navigation button to move the cursor to the next line.

Press the

LEFT or RIGHT navigation button to select the noise sensitivity

High

Low

Press the

Save button to save the setting.

Press the

RED PHONE button until you reach the idle display.

Save

To store the external number for your room monitor

Press the Menu options button.

Press the

DOWN navigation button until the display shows

Additional Features

Press the

OK options button.

Press the

DOWN navigation button until the display shows

Room Monitor

Press the

OK options button.

Press the

LEFT or RIGHT navigation button to select

Off

Press the

DOWN navigation button to move the cursor to the next line.

Press the Change options button to enter the number.

If an external number has already been entered, your can delete it by pressing the DELETE button.

If an internal number has been entered, delete it by pressing the

Ye s options button.

Enter the external number you want the room monitor to call.

Press the LEFT navigation button to open the Directory.

Press the DOWN navigation button to scroll to the entry you want.

Press the

OK options button to select the number.

Press the Menu options button. Display shows

Save Entry

Press the OK options button.

Press the

DOWN navigation button to move the cursor to the next line.

Press the LEFT or RIGHT navigation button to select the noise sensitivity

High

Low

Press the Save button to save the setting.

Press the

RED PHONE button until you reach the idle display.

Change

Save

ADDITIONAL FEATURES

To switch off the room monitor from another phone

When you are called by the room monitor, you can switch off the room monitor from that phone.

Answer the call.

Press the

9 and 2 button. The

room monitor is switched off.

WXYZ

ABC

ADDITIONAL FEATURES

To change the earpiece volume and loudspeaker volume

You can choose from:

• 3 earpiece volume levels

• 5 levels handsfree

loudspeaker volume levels.

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Sound Settings

Press the OK options button.

The display shows

Handset

Volume

Press the

OK options button. You hear the current handsfree volume.

Press the LEFT or RIGHT navigation button to set the volume level you want.

Press the DOWN navigation button to select the handset earpiece volume

Press the LEFT or RIGHT navigation button to set the volume level you want.

Press the

Save options button to confirm and save the settings.

Press the RED PHONE button until you reach the idle display.

Handset settings

You can choose a range of settings to suit your personal preferences.

To set the ringer volume and melody

You can choose from:

• 5 ringer volumes (original setting = 3)

• Crescendo ring (increasing volume)

• Ringer of f

• 10 ringer melodies

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Sound Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Ringer Settings

Press the

OK options button. You hear the current ringer volume.

Press the

LEFT or RIGHT navigation button to set the ringer level you want.

Press the

DOWN navigation button to select the ringer melody.

Save

HANDSET SETTINGS

To set time control for the ringer volume

You can set a different ringer volume for a certain period, e.g. If you want to lower the volume of the ringer between the hours of 8pm and 7am because of children sleeping.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Sound Settings

Press the

OK options button.

Press the

DOWN navigation button until the display shows

Ringer Settings

Press the

OK options button. You hear the current ringer volume.

Press the

Time C options button.

Press the

LEFT or RIGHT navigation button to switch the time control on or off.

Press the

DOWN navigation button.

Enter the time period you want for the ringer from.

Press the

DOWN navigation button to scroll down to the time you want it until.

Press the

LEFT or RIGHT navigation button to set the ringer volume.

Press the

Save options button to confirm the settings.

Press the

RED PHONE button until you reach the idle display.

Time C

Press the LEFT or RIGHT navigation button to set the ringer melody you want. The melody is played and its number shown

Press the

Save options button

to confirm and save the settings.

Press the

RED PHONE button

until you reach the idle display.

Save

Status ON or OFF

Period Ringer

volume

Shortcut button

If you want to switch the handset ringer off quickly you can also press and hold the button. The icon is displayed. To turn the handset ringer back on press and hold down the button again and the symbol will disappear.

HANDSET SETTINGS

To switch off your handset’s beeps and tones

You can switch off and on:

• Key beeps when you press each button on your handset

• Confirmation beeps when you have finished making a setting or action on your handset.

• Batter y Low warning beep. You can also set this to sound only during a call.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Sound Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Advisory Tones

Press the

OK options button.

Press the

LEFT or RIGHT navigation button to switch the key tones On or Off.

Press the

DOWN navigation button to move to the next line.

Press the

LEFT or RIGHT navigation button to switch the confirmation tones On or Off

Press the

DOWN navigation button to move to the next line.

Press the

LEFT or RIGHT navigation button to switch the battery low beep On or Off or to sound only during a call.

Press the

Save options button to confirm the settings.

Press the

RED PHONE button until you reach the idle display.

Save

To change the display language

Press the Menu options button.

Press the DOWN navigation button until the display shows

H/Set Settings

Press the

OK options button.

Press the DOWN navigation button until the display shows

Language

Press the OK options button.

Press the

DOWN navigation button to display the language you want.

Press the OK options button to confirm.

Press the RED PHONE button until you reach the idle display.

HANDSET SETTINGS

To switch auto talk on or off

When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button.

Press the

Menu options button.

Press the

DOWN navigation button until the display shows

H/Set Settings

Press the

OK options button.

Press the

DOWN navigation button until the display shows

Auto Answer

Press the

OK options button. A ✔indicates auto talk is switched on. Press the OK options button again to switch auto-talk off.

Press the

RED PHONE button until you reach the idle display.

To reset a handset

You can restore a handset to its factory settings.

Registration, the Directory and the Calls list are not affected.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

H/Set Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Reset Handset

Press the

OK options button.

Press the

Ye s options button

to confirm reset.

The settings after a reset will be:

Ringer volume 3 Ringer melody 1 Auto talk On Battery low beep On Room monitor level 5 Room monitor level high Time control off Display language English Redial list deleted

Press the RED PHONE button until you reach the idle display.

Yes

HANDSET SETTINGS

To give a handset a name rather than a number

The handsets when registered are assigned numbers e.g.

INT

. You can give the handset a name instead of a number to match the user or location, e.g.

Anne

Office

. The name can be up to 10 characters long.

Press the LEFT navigation button to display the list of handsets.

Press the

UP or DOWN navigation button to select the handset you you want to change the name or number of.

Press the Edit options button.

Enter the name you want.

Press the

Save options button to confirm.

Press the RED PHONE button until you reach the idle display.

Edit

Save

To change the internal number of a handset

Your handsets are automatically assigned internal numbers between 1-6. You can change these numbers.

Press the

LEFT navigation button to display the list of handsets.

Press the

UP or DOWN navigation button to select the handset you want.

Press the

Edit options button.

Enter an available number. If the number is already assigned to another handset you hear a beep. Select another number.

If required, press the

UP or

DOWN navigation button to

select another handset and use the Keypad to change the number.

Press the

OK options button to confirm.

Press the

RED PHONE button until you reach the idle display.

Edit

To switch keyguard on and off

You can lock the keypad so that it cannot be used accidentally while carr ying it around.

Press and hold the #button. When the keyguard is switched on, the display will show the icon.

Press and hold the

button

to switch the keyguard off.

HANDSET SETTINGS

To set call barring

You can stop individual handsets from dialling specific external numbers.

You can set the following options:

• No barring (this is the original setting)

• Outgoing – handset can make internal calls and receive external calls but cannot make external calls.

• Internal only – handset can only make internal calls.

Press the

LEFT navigation button to display a list of handsets.

Press the

UP or DOWN navigation button to select the handset you want.

Press the

Menu options button.

Press the

DOWN navigation button until the display shows

Call Barring

Press the

OK options button.

Enter the PIN (original setting =

0000

)

Press the

OK options button.

Press the DOWN navigation button to display the setting you want,

No barring, Outgoing

Internal only

Press the

OK options button. A ✔will appear next to your selection.

Press the

RED PHONE button to cancel at any time during these steps.

Call Barring

HANDSET SETTINGS

Base Station settings

To set an emergency number

Emergency numbers can be set so that even handsets that are barred from dialling external numbers can be used to make an emergency calls.

Press the

Menu options button.

Press the DOWN navigation button until the display shows

Base Settings

Press the OK options button.

Press the

DOWN navigation button until the display shows

Add. Features

Press the OK options button.

Press the DOWN navigation button until the display shows

Add. Emerg. No

Press the

OK options button.

Press the

DOWN navigation button to scroll to the next line.

Repeat the new PIN to confirm.

Press the

Ye s options button to save the new PIN.

Press the RED PHONE button until you reach the idle display.

To change the base station PIN

Press the Menu options button.

Press the DOWN navigation button until the display shows

Base Settings

Press the

DOWN navigation button until System PIN is highlighted

Press the OK options button.

Enter the PIN (original setting =

0000

Press the

OK options button.

Enter the new PIN.

Yes

Base Station PIN (Personal Identification Number)

Your base station PIN has a default setting of

0000

but you may want to change this to prevent unauthorised use of the handset(s).

If you change your PIN keep a record of the new number by writing it in the space provided on page 8.

BASE SETTINGS

To display and dial the emergency number

The emergency number is saved in the base station so any handset can dial it, even if it barred from all other external calls.

Press the

GREEN PHONE

button.

Press the

Emer Call options button. Display shows the emergency numbers you have set.

Press the

UP or DOWN navigation button to select the emergency number you want.

Press the OK options button to dial.

Press the

OK options button.

Enter the PIN (original setting =

0000

Press the OK options button.

Enter the emergency number you want – up to 16 digits. If an emergency number is already set it is shown, you can change it.

Press the

Menu options button.

Display shows

Save Entry

Press the OK options button to confirm the setting.

Press the

RED PHONE button until you reach the idle display.

Emer

Call

To reset the base

You can restore a base station to its factory settings. Resetting the base will not affect the system PIN or handset registration.

Press the

Menu options button.

Press the DOWN navigation button until the display shows

Base Settings

Press the OK options button.

Press the

DOWN navigation

button until the display shows

Base Reset

Press the OK options button.

Enter the PIN (original setting =

0000

Press the

OK options button.

Press the Ye s options button to confirm reset.

The settings after a reset will be:

Calls list deleted Join call deleted Handset names INT 1- INT 6 Alarm clock switched off Dialling mode tone Flash time 100ms Prefix deleted Pause after prefix 3secs SMS provider Pre-set number number switched on SMS incoming and outgoing lists deleted Voice dialling deleted

Press the RED PHONE button until you reach the idle display.

Yes

BASE SETTINGS

To set repeater mode

You can extend the range of your base station by purchasing a Diverse repeater. This boosts the signal and allows you to use your handset further away from the base station. If you want to use a Diverse repeater, you must switch this mode on.

Press the

Menu options button.

Press the DOWN navigation button until the display shows

Base Settings

Press the OK options button.

Press the

DOWN navigation button until the display shows

Add. Features

Press the OK options button.

Press the DOWN navigation button until the display shows

Repeater Mode

Press the

OK options button.

Press the Ye s options button.

Press the RED PHONE button until you reach the idle display.

Yes

BASE SETTINGS

Using additional handsets and bases

Registering additional handsets

If you purchase new handsets to use with your current Diverse 4010 Executive, they will not be pre-registered to a base station. You will need to do this before you can use them.

To register a new additional Executive handset to a 4010 base station

For this method of registration your handset must be a Diverse 4000 Executive.

Place your handset in the base station.

Ensure that the handset is switched on.

After about 1 minute, the handset’s internal number will be displayed, e.g.

INT 2

The next available internal number (

2-6) will be automatically assigned to the handset.

Up to six handsets can be registered and operated from the Diverse 4010 Executive base station. This allows you to make internal calls between two handsets while a third is making an external call.

Each handset can be registered on up to four bases.

ADDITIONAL HANDSETS







INT M



DEF

ABC

MNO

GHI

JKL

WXYZ7PQRS

TUV







INT M



DEF

ABC

MNO

GHI

JKL

WXYZ7PQRS

TUV







INT M



DEF

ABC

MNO

GHI

JKL

WXYZ7PQRS

TUV







INT M



DEF

ABC

MNO

GHI

JKL

WXYZ7PQRS

TUV







INT M



DEF

ABC

MNO

GHI

JKL

WXYZ7PQRS

TUV







INT M



DEF

ABC

MNO

GHI

JKL

WXYZ7PQRS

TUV

For example, if the handset is already registered at Base 1, you could set your base as Base 2.

Press the

OK options button.

Enter the base station PIN (original setting =

0000

)

Press the

OK options button.

Display shows

Registr.

Procedure Base X

If the base station is a Diverse 4010 or 4016 base press the PAGE button located underneath the base station for approximately one second. After approximately one minute the handset will display its internal number. The handset is now registered and the handset display will return to the idle screen.

If the base is not a 4010 or 4016 you will need to follow the user guide for the base station you are registering the 4000 handset to.

Press the

RED PHONE button

until you reach the idle display.

To manually register a Diverse 4000 Executive handset to another base station

If you want to register your handset to another base station you will need to manually register it.

On the handset to be registered:

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

H/Set Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Press the

OK options button.

Press the

DOWN navigation button to display the Base Station number you want

Base 1, Base 2, Base 3, Base 4

Note

If all internal numbers have been assigned then the internal number 6 will be re-assigned.

You can change the internal handset number if you wish, see page 50.

ADDITIONAL HANDSETS

To de-register a handset

Press the LEFT navigation button to display the list of internal handsets registered to the base.

Press the

UP or DOWN navigation button to select the handset you want to de-register.

Press the

Menu options button.

Press the

DOWN navigation button until the display shows

De-reg. H/Set No

Press the

OK options button.

Enter the base station PIN (original setting =

0000

Press the

OK options button.

Press the

Ye s options button.

Press the

RED PHONE button to confirm de-registration.

Yes

Note

There is no confirmation tone from the PAGE button but if you page all handsets you will know if your handset has registered by the handset ringing.

To register Diverse 2000/ 3000 series handsets and other makes

Providing your handset is GAP (Generic Access Profile) compliant, you can register it to your Diverse 4010 base.

When the handset is in registration mode, you will need to press the

PAGE button located on the underside of your Diverse 4010 base station, for approximately one second. You will hear a confirmation tone and after a short period of time the handset will be registered. The Diverse 4010 will allocate the next available handset number.

ADDITIONAL HANDSETS

To move between base stations

When your handset is registered to more than one base station you can set it to:

• Automatically connect to

the base station with the strongest signal.

• Manually select the base

station.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

H/Set Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Select Base

Press the

OK options button.

Press the

DOWN navigation button to select the Base you want, or Best Base for automatic connection.

Press the

RED PHONE button until you reach the idle display.

ADDITIONAL HANDSETS

Help

Try these solutions to the most common problems.

Problem Possible cause Solution

Handset not registering. The base is not powered.

Make sure that the power supply

There are no batteries in the

is plugged in at the base and

handset.

switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx. 1 minute to try registering again.

You have forgotten your base You have changed the PIN. Try entering the default PIN (0000). station PIN number. If you have changed the PIN and

cannot remember the number you will need to contact the BT Diverse Helpline on 08457 908070.

No display The handset is switched off. Hold down

RED PHONE for

1 second.

Charge or replace the batteries.

Nothing happens when you Keyguard may be switched on. Hold down the #button for press any button. 1 second.

No connection between Are you out of range of the Move closer to the base station. handset and base station. base station.

Handset is not registered. Register the handset.

Base station is not switched on. Check the mains power is

connected correctly.

Handset on the base does Is another handset using the Maximum charging power is only not charge. line for a long time? possible when no calls are being made.

Is the handset placed on the Make sure that the handset is base properly? placed on the base or in the

charger correctly. You will hear a confirmation tone.

Are the batteries in correctly? Check that you have put the batteries

in the right way, you will hear a confirmation tone.

HELP

Handset does not ring. The handset ringer may be Hold down ✱to switch the ringer

switched off. back on.

You cannot dial external numbers. Call barring may be set. Switch off call barring (see page 46).

Your cannot hear your caller. The LEFT navigation button has Press to switch the

been pressed and the microphone microphone back on. is muted.

The incoming caller’s number is The caller’s number has been Caller has to allow their number to not displayed even though you withheld. be sent. have Caller Display.

You cannot hear the ringer or You have changed the telephone Check that the cord has the correct dialling tone. line cord on your Diverse base. 3-4 pin assignment of the telephone

leads/EURO CTR37.

You keep hearing the error beep You have pressed the wrong Check the prompts in the display (a descending tone) button in a sequence. or refer to instructions in the

user guide.

HELP

4000 Classic handset 4010/4016 Executive 3010 Executive

Caller Display/Call Waiting Yes Yes

Time displayed in idle mode Yes No

Language selection No No

SMS No No

Loudspeaker via the base No Yes

Room monitor No No

Walk and Talk mode No No

4000 Executive handset 4010/4016 Classic 3010/3016 Classic

Caller Display/Call Waiting Yes Yes*

Time/date displayed in idle mode Yes Yes

Language selection No No

SMS No No

Loudspeaker via the base Yes Yes

Directory transfer Yes No

Room monitor Yes Yes

Walk and Talk mode Yes Yes

Call Barring No Yes

Compatibility

The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range.

It is possible for Diverse 4000 and Diverse 3000 Executive Handsets to transfer directory entries.

*With the Diverse 3016, although you will hear the beeps when a call is waiting, the number or name of the waiting caller will not be shown on the handset display.

HELP

General information

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 54, or contact the Diverse Helpline on 08457 908070 for assistance.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.

Guarantee

Your Diverse 4010 Executive is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Diverse 4010 Executive, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or

its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Technical information

How many telephones can you have on the line?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line.

The BT Diverse 4010 Executive (with up to 6 handsets) has a total REN of 1.

GENERAL INFORMATION

Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. (For example: if the BT Diverse 4010 is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4)

Only use approved power supply item code

M-GA35-095130F.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Helpline

If you are experiencing difficulty, please call the BT Diverse Helpline on 08457 908070.

Switchboard compatibility

Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard Service Provider.

To set the dialling mode

You need only adjust this setting if your switchboard does not operate with the pre-set tone dialling. You can change the dial mode to pulse dialling.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Base Set

Press the

OK options button.

Press the

DOWN navigation

button until display shows

Add Features

Press the

OK options button.

Display shows

Dial Mode

Press the

OK options button.

Press the

DOWN navigation

button to select:

– tone (with TBR) – pulse (with Earth Recall) – DTMF-Earth (tone with

Earth loop recall)

Press the

OK options button

to confirm. The display shows

Saved

Press the

RED PHONE button

until you reach the idle display.

GENERAL INFORMATION

To set the recall time

You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100ms .

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Base Set

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Add Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

TBR

Press the

OK options button.

Press the

DOWN navigation

button to select the flash time

80,100,120,180,250

300ms

Press the

OK options button to

confirm. The display shows

Saved

Press the

RED PHONE button

until you reach the idle display.

To switch temporarily from pulse to tone dialling

If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your Diverse 4010 you can switch to tone dialling during the call.

During your call:

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Temp.Tone

Press the

OK options button.

Tone dialling is now active.

Press the

RED PHONE button

until you reach the idle display.

Note

This setting is only for the duration of the call.

Note

100 MS is the standard setting for most UK switchboards.

GENERAL INFORMATION

To set the pause length

You can set the length of the pause that is automatically inserted after you press the GREEN PHONE button and before the telephone number is sent from your phone.

Press the

OK options button.

Enter the code

8 9 1 6.

Enter the pause length:

1 = 1 second, 2 = 3 seconds, 3 = 7 seconds, 4 = 3.2 seconds.

Press the

OK options button

to confirm the setting.

Press the

RED PHONE button

until you reach the idle display.

To switch temporarily from pulse to tone dialling

If your switchboard uses pulse dialling but tone dialling is required during a call, you can switch the call to tone dialling.

During your call:

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Temp.Tone

Press the

OK options button. Tone dialling is set for the duration of the call.

Press the

DOWN navigation button until the display shows

Add. Features

Press the

OK options button.

Press the

DOWN navigation button until the display shows

TBR

Press the

OK options button.

Press the

UP or DOWN navigation button to select the flash time you want. Options are 80ms. 100ms, 120ms, 180ms, 250ms, 300ms, 600ms.

Press the

OK options button to confirm the setting.

Press the

RED PHONE button until you reach the idle display.

GENERAL INFORMATION

To store the switchboard access code

If your switchboard requires a prefix, e.g. 9, before a number is dialled, your Diverse 4010 Executive can store it so it is dialled automatically for external numbers.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Add. Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Access code

Press the

OK options button.

Enter the access code, e.g.

Press the

Menu options button.

Display shows

Save Entry

Press the

OK options button

to confirm the setting.

Press the

RED PHONE button

until you reach the idle display.

Important

When storing numbers in the Directory, you still need to enter the switchboard access code first.

The code you store here is always dialled automatically before telephone numbers in the caller list and the emergency numbers.

GENERAL INFORMATION

Additional handset and bases 50

Alarm clock 34 Appointment call 36 Auto talk on/off 44

Base station PIN 47

Base station reset 48 Batteries

charging 11 installing 11 performance 12 replacing 11 warning beeps 12

Belt clip 13

Call Barring 46

Call timer 15 Call Waiting 30 Caller Display 26 Calls list 26

copy to directory 28 delete a call 28 delete complete list 29 dial a number from 27 display status of call 27 display time of call 27 settings 29 view 27

Calls

end 15 external 15 handsfree 16 holding 24

internal 23 making 15 on hold 24 receiving 16 redial 22 secrecy 23 three-way 25 transferring 24

Date set 13

Delete

all directory numbers 21 calls list call 28 complete calls list 29 directory entry 21

redial list 23 De-register handset 52 Dialling mode 58 Directory 17

character map 18

copy entire directory 20

copy entry to another handset 20

delete all entries 21

delete an entry 21

dial a number 19

display available memory 22

edit an entry 19

store name and number 17

view an entry 19 Display icons 7

Emergency number – set 47

Ending calls 15 External calls 15

Index

INDEX

Guarantee 57

Handset

beeps and tones 43 change internal number 45 display 7 melody 41 naming 45 on/off 15 reset 44

ringer 41 Handset quick guide 6-7 Handsfree 16 Help 54 Holding calls 24

Internal calls 23

Internal number – change 45

Keyguard 45

Language change 43

Main menu 4

Making calls 15 Melody 41

On/off

alarm clock 35

auto talk 44

beeps and tones 43

handset power 15

keyguard 45

room monitor 40

secrecy 23

three-way conversation 25

walk and talk 37

Page a handset 23

Pause length 60

Phone socket 13 PIN 47 Power connection 10 Preparatory dialling 15 Pulse dialling 58

Quick guide

display 7 handset 6

Range warning 12

Repeater mode – set 49 Recall time 59 Receiving calls 16 Redial 22

copy to directory 22 delete 23 dial number in redial list 22

Registering 11

additional handsets 50

manually 51 REN, how many phones can I have? 57 Reset

base settings 48 handset settings 44

Room monitor 38

Safety instructions 9

Secrecy 23 Select Services 26

Call Divert 32 Caller Display 26 Calls list 26 Call Waiting 30 Ring Back 31 withhold your number 30

Voice mail 33 Setting up 10 Switchboard compatibility 58

INDEX

Technical information 57

Telephone line cord 13 Three-way conversation 25 Time control for ringer volume 42 Time – set 13 -14 Tone dialling 58 Transferring calls 24

Voice mail 33

retrieve messages 34 set one-touch access 33 set up quick access behind

switchboard 33

Volume

earpiece 41 handset ringer and melody 41 loudspeaker 41

Walk and Talk 37

INDEX

Offices worldwide

The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

TouchtoneTMis a registered trade mark of

British Telecommunications plc in the UK.

© British Telecommunications plc 2001. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Diverse 4010 Executive (7/01) 9 Designed by The Art & Design Par tnership Limited.

Siemens number: A31008- G4010-P102-1 -7619

CE compliant to R&TTE Directive (1999/5/EC)

0682

IMPORTANT

Telephone numbers with the 0911 prefix are used for the SMS Service. 0911 numbers are charged at 12p for the initial connection and then at local call rate thereafter. One SMS message is sent on each connection.

General tips for using SMS

IMPORTANT

With your Diverse Executive you can send and receive (**) SMS Text Messages.

(**) Messages from mobile phones can currently only be accepted from the BT Cellnet Network. As additional Network providers are able to support this service, you will be sent an advisory SMS Text Message from Bizzyline (Direct) Ltd.

You must subscribe to your Networks Caller Display Service in order to use SMS (Text Messaging).

Your SMS Text Message Service Provider is Bizzyline (Direct) Ltd. Please read the Bizzyline (Direct) Ltd, Terms and Conditions for this service before you send your first SMS text message. By sending your first SMS text message you are agreeing to these terms and conditions.

Receiving mobile SMS Text Messages

To enable BT Cellnet mobile customers to initiate SMS text messages to your Diverse, they must use the pre-fix

2023 with your telephone number before they send the message. (e.g.

20230123456789).

Delivery of SMS messages

The SMS service will attempt to deliver a message to you three times, but if your line is busy or otherwise unavailable and the message is undelivered it will be stored for a maximum of three days.

Addendum

If you do not wish to be disturbed at a certain time of the day, you can arrange for your SMS messages to be delivered between your preferred hours. To arrange this facility, please call

0911 023 5013

and leave a message clearly stating:

• Your name.

• Your full telephone number (inc. dialling code) that your Diverse Executive is connected to.

• The start time and the end time for your messages to be delivered (e.g. Start time 9.00am, end time 10.00pm).

Your SMS account will be updated within the next 48 hours.

BT DIVERSE 4010 EXECUTIVE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual