BT CALLSCAPE 100 User Manual
Callscape 100
User guide
In this guide
3
In this guide
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in grey boxes.
Introduction 4
System requirements 5
Product Overview 6
Setting up 7
Installing and configuring
the software 10
Getting started 14
Technical information 16
Help 18
Index
Introduction
4
Introduction Callscape is
designed for ease of use and conforms to the
high standards set by BT.
We thank you for making the right choice and
expect that Callscape 100 will give you many
years of quality ser vice.
Please read the instr uctions carefully befor e
use, and retain this user guide for future
reference.
For your records
Date of purchase:
Place of purchase:
Serial number (on base of Callscape box):
Purchase price:
If you have any problems operating Callscape,
which neither the on-line help nor this guide
can solve, please call the Callscape Helpline on
Lo-call 0345 585079.
System requirements
5
System
requirements
This is the minimum specification required to
run Callscape. A faster pr ocessor (Pentium or
equivalent) and more memory (16Mb) are
highly recommended, especially if you wish to
suppor t a larger contact database.
• IBM Compatible Personal Computer with
a 486 DX or higher processor
• 16 Colour VGA graphics (256 colour or
greater SVGA recommended)
• At least 10Mb free hard disk space
• 8Mb RAM
• Windows 3.1 or Windows 95
• Mouse
• 1 spare serial por t
• A Touchtone* telephone
• BT’s Caller Display Ser vice or other
compatible ser vices
• Other BT Select Ser vices or Featur eLine
(optional)
If you would like more details on any of BT’s Select
Services, please call Freefone 0800 800 800
(business customers) or Freefone 0800 800 150
(residential customers).
Product overview
6
Product overview
BT’s Callscape is a combination of hardware
and software designed to make your telephone
an even more ef fective and useful business
and organisational tool. Integrating the power
of your computer with the facilities of fered by
BT’s Select Ser vices or Featur eline, it can be
easily tailored to suit your par ticular business
and organisational needs.
The system provides:
1 A small box that connects to your computer
and records the numbers of all your
outgoing calls and, if you subscribe to Caller
Display, all your incoming calls as well.
2 Power ful software for storing and managing
telephone numbers and contact information,
logging your calls and keeping notes
relating to your telephone activity.
It of fers an easy way of enjoying the benefits
of using all the ser vices offered by BT’s Select
Ser vices or Featur eline and combining them
with the facilities of fered by Callscape.
The power of the system comes from this
close integration between the Callscape
hardware, the software and BT’s Select
Ser vices or Featur eline.
Of course you can still use Callscape as a
means of managing your contact information
without subscribing to BT Select Ser vices or
Featureline.
Setting up
7
Setting up Follow these
simple steps to get Callscape up and running
and ready to use.
Check that Callscape is complete.
When you unpack, you should have:
• Callscape box with phone cable and
computer cable (9 pin plug attached).
• 13 Amp mains power lead and adaptor.
• Callscape software on 4 floppy disks.
Your Callscape box needs to be
connected to:
a a telephone socket;
b your telephone;
c a serial port in your computer;
d a mains supply.
1 Connecting up
Plug the phone cable from the Callscape box
into your BT telephone socket.
If you do not have a BT socket, call
Freefone 0800 800 800 (business) or
Freefone 0800 800 150 (r esidential) and ask
for a BT engineer to come and fit the correct
socket. There may be a charge for this service.
Setting up
8
2 Plug the cable from your
telephone into the socket on your
Callscape box
3 Plug the computer connection
lead into a spare serial port on
your PC
If the por t on your PC has more than 9 pins,
you will need to use an adaptor (available
separately from high street retailers)
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