If you experience any problems, please call the Helpline on 0870 605 8047
Page 2
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Welcome…
to your BT Equinox digital cordless
telephone answering machine with
colour screen
Large, easy to read colour screen.
Assign pictures and ringtones to entries in the phonebook.
SMS text messaging. Send and receive texts.
Write text messages using predictive text or standard text.
Range of up to 300 metres outside and up to 50 metres
indoors (in ideal conditions).
200 Name and number phonebook in handset and 50 in
the base.
Make handsfree calls from the base as well as the handset.
Use Caller Display to see who is calling and keep track of
unanswered calls.
Answering machine with 16 minutes recording time.
Listen to messages from any handset.
Easy settings for Call Diversion, Call Waiting and
Reminder Call.
Register up to 5 handsets to a base without the need for
additional telephone wiring.
Transfer phonebook entries between your mobile SIM
card and BT Equinox handset.
Page 3
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This User Guide provides you with all
the information you need to get the
most from your phone.
You must first set up your phone
before you can use it. This doesn’t
take long and is easy to do. Just
follow the simple instructions on the
next few pages.
Need help?
If you have any problems setting up or using your
BT Equinox 1350, contact the Helpline on
0870 605 8047.
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.
Hearing aid?
Please note that the BT Equinox works by sending radio
signals between the base and handset. These signals
may interfere with some hearing aids, causing a
humming noise.
Got everything?
BT Equinox 1350 base
BT Equinox 1350
handset
2 x NiMH AAA
rechargeable batteries
Battery compartment
cover
Mains power adaptor
Belt clip
Telephone line cord
In addition
If you have purchased a
BT Equinox 1350 multiple
pack you will also have
the following for each
additional handset:
For your records . . . . . . . . . . . . . . . . .101
If you experience any problems, please call the Helpline on 0870 605 8047
Page 8
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8
Getting started
WARNING
Do not place your BT Equinox
1350 in the bathroom or other
humid areas.
Handset range
The BT Equinox 1350 has a range
of 300 metres outdoors when there
is a clear line of sight between the
base and handset. When there is
no clear line of sight between the
base and handset, e.g. base
indoors and handset either indoors
or outdoors, the range could be
reduced to 50 metres. Thick stone
walls severely affect the range.
Signal strength
The symbol on your handset
screen indicates when you are in
range. When you are out of range,
it flashes.
IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base must be plugged into the
mains power at all times.
Which socket?
Power socket
Telephone line socket
Location
You need to place your BT Equinox 1350 close enough
to a mains power and telephone socket so that the cables
will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Equinox 1350 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.
Setting up
1. Plug the mains power cable into the base and plug the
other end into the wall socket.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 9
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2. Insert 2 x AAA NiMH batteries supplied into the handset.
Slide the battery compartment cover into place.
3. Charge the handset for at least 24 hours by placing it on
the base. The red Charging light comes on. The handset
is pre-registered to the base as Handset 1. The screen
shows the standby display.
4. After 24 hours, plug the telephone line cord into the wall
socket and your BT Equinox 1350 base.
Getting started
The red Charging light stays on
while the handset is on the base,
even when the batteries are fully
charged.
Talk/Standby time
Under ideal conditions, fully charged
handset batteries should give up
to 9 hours talktime or 70 hours
standby on a single charge.
Battery low warning
The handset battery symbol is
empty and you will hear a warning
beep. Start recharging your
handset right away.
When charging the battery, level
bars are animated.
Replacing batteries
Use only rechargeable 750mAh or
higher capacity AAA NiMH batteries.
Battery performance
When batteries are fully charged
the display shows three green bars.
To keep your batteries in the best
conditions, leave the handset off
the base for a few hours at a time
(after the initial 24 hour charge).
Please note however, that new
NiMH batteries do not reach full
capacity until they have been in
normal use for several days.
9
If you experience any problems, please call the Helpline on 0870 605 8047
Page 10
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10
Getting started
Running the batteries right down
at least once a week will help them
last as long as possible.
The charge capacity of rechargeable
batteries will reduce with time as
they wear out, so reducing the
talk/standby time of the handset.
Eventually they will need to be
replaced. New batteries can be
obtained from the BT Equinox
Helpline
0870 605 8047.
Helpline
If you have any difficulties setting
up your BT Equinox 1350, please
call the BT Equinox Helpline on
0870 605 8047.
Range indicator
The symbol on your handset display indicates when
you are in range of the base. If you are out of range, the
symbol will flash. If you are on a call you will hear a
beep in the earpiece and you will need to move closer to
Base
the base. The handset display shows
and the
number of the base last used.
Day, date and time
If you have subscribed to your network’s Caller Display
service, the time and date will be set automatically when
you receive your first call. However, the day will not be set.
When the day is set, your answering machine will
announce the correct day your messages are received.
To set the day, date and time manually, see Time Settings,
page 83.
Your BT Equinox 1350 is now ready for use.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 11
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Additionally, if you have purchased a
BT Equinox 1350 multiple pack
For each additional handset & charger:
1. Connect the power adaptor to the charger and switch on.
2. Insert the batteries.
3. Charge the handset for at least 24 hours.
Your BT Equinox 1350 additional handset comes
pre-registered to the base as Handset 2 and this is shown
on the display.
Getting started11
Ensure the charger is connected to
the mains at all times.
Your BT Equinox 1350 multiple pack is now ready
for use.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 12
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1
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Getting to know your phone
Handset buttons
Press and hold to switch handset
Power on/off
on or off, page 18.
Belt clip lugs
Open the menu and select the
On-screen options
options you require, page 16.
SMS
Opens the text messaging menu,
page 35.
Headset socket
Use to make and receive calls
without having to hold the
handset,
(Headset not supplied.)
Press to make calls, page 18.
During a call, press to enter
handsfree mode,
For use with a switchboard, page 99
and BT Calling Features, page 65.
page 25.
Talk
page 20.
Recall (R)
If you experience any problems, please call the Helpline on 0870 605 8047
Call indicator/In use light
Red light comes on when the
phone rings or when in use.
Volume/Scroll/Dialled calls/
Received calls
Adjust earpiece/handsfree volume
page 18; handset and base
volume, pages 72 and 79.
Open dialled (redial) list, page 21.
Open missed calls list, page 66.
Scroll through the directory, menu
options, redial and calls list.
On-screen options
Open the phone book and select
the options shown on the screen,
page 16.
End
End a call, page 19.
Keypad lock
Press to lock the keypad, page 23.
To unlock, press the ON Option
button.
Internal (Int)
Lets you make calls between
handsets registered to the base,
page 23.
Also used to switch between upper
and lower case characters.
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BT Equinox 1350
DECT
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Base
Use to scroll through menu options.
Adjusts speaker volume, page 18.
Skip forwards and back through
Play/Pause answering
machine messages, page 58.
Switch answering machine
Make and answer calls at
loudspeaker, page 20.
FLASHING = incoming call/
Secrecy – stops your caller
from hearing you so you can
speak to someone else close
Navigation button
messages, page 58.
Open Redial list, page 21.
Open Calls list, page 67.
Play
Answer On/Off
on or off, page 51.
Handsfree
the base using the
In use
ON = power on, line
ready for use.
line in use.
Charging
ON = handset on
base/charging.
by,
page 21.
S
If you experience any problems, please call the Helpline on 0870 605 8047
13
Base display icons
See page 15.
Getting to know your phone
Delete
Deletes messages,
page 58.
Delete characters
on screen.
Stop
Stop message playback,
page 58.
End call
Press to end a call,
page 19.
Messages
FLASHING = new
answering machine
message(s).
OFF = no new answering
machine messages.
New SMS
Lights up if you have new
text messages,
page 35.
Intercom
Call and talk to
handset users,
page 22.
Names
Opens the
phonebook,
page 33.
SIM Card reader
Remove and insert
your SIM card for
copying, see page 31.
R
For use with a
switchboard,
and BT Calling Features,
page 99.
page 65.
Page 14
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14
Getting to know your phone
Handset standby screen – These are where the handset icons will appear.
Handset display icons – The number of the handset is displayed at all times. You can change
the name on the handsets, e.g. Michael, Kitchen, Office etc.
These are the main display icons you will see.
On hook.
Off hook.
Battery status.
In range indicator (flashes when out of range).
Alarm.
Ringer off.
Keypad locked.
Answering machine on.
You have a new answering machine message.
Missed call alert. Check Calls list.
You have a new text message.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 15
Base display icons screen
5:21
PM
08/05
NEW
CALL
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In use
DateClockIncoming call
Indicates SIM card
has been recognised
15Getting to know your phone
Handsfree
“Messages XX” is displayed when
answering machine is switched on and
indicates the number of messages
received. Not displayed when
answering machine is switched off.
If you experience any problems, please call the Helpline on 0870 605 8047
New call received
in the calls list
Indicates a new answering
machine message
Page 16
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16Getting to know your phone
Navigating the handset menu
Your BT Equinox 1350 has a handset menu system
which is easy to use. Each menu leads to a list of
options. The menu map is shown on the following page.
When the handset is switched on and in standby, press
the option button under MENU to open the main menu.
Press the or button to scroll to the menu option
you want. Then press
OK to select further options or
confirm the setting displayed.
For example to change the handset ringer volume:
1. Press MENU then scroll to
2. Press
OK to select
Handset
Personalise
, scroll to
Ring Volume
and press OK.
then press OK.
3. The current setting is displayed. Press to increase or
to decrease the volume, the ringtone is played at each
level you select. Press
OK to confirm.
Select the option displayed by
pressing the button underneath it.
For example, select
pressing the option button below it.
Names by
If you experience any problems, please call the Helpline on 0870 605 8047
Exit or go back one level in the handset menu
To the previous level in the menu, press BACK.
To cancel and return to standby at any time, press .
If no button is pressed for 60 seconds, the handset
returns to standby automatically.
• Base Ringtone • Base Volume • Handset Priority •Dial Mode • Recall Mode
•System PIN
Time Settings (page 82)
•Alarm • Set Date & Time • Set Day
Calling Features (page 65)
•BT 1471 • Call Diversion On •Call Diversion Off • Call Diversion Check
•Call Waiting On • Call Waiting Off • Call Waiting Check • Reminder Call Set
•Reminder Call Cancel •Reminder Call Check • Edit Number
Registration (page 86)
• Register Handset • Select Base •De-register
Games (page 85)
•Rabbit Runner • Hector • Bowling • Insects Hunt • Ti Aqua
If you experience any problems, please call the Helpline on 0870 605 8047
Names – Options
(Phonebook)
(page 26)
(once an entry has
been stored)
•Add Entry
•Show Details
•Delete Entry
•Edit Entry
•Ringtone
•Picture
•Copy from SIM
•Delete all
phonebook
•Copy entry
•Copy all names
Page 18
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18
Using the phone
The button is located on the
top left hand corner of the handset.
Power on/off
You need to press
silver line next to the symbol.
When making a call from the
base, pressing automatically
switches on the loudspeaker. You
can hear the dial tone. The In Use
button flashes on the base and the
display shows .
The handset shows
engaged.
and hold the
Ext Line
If you experience any problems, please call the Helpline on 0870 605 8047
Simple and easy.
Switch handset on/off (from standby screen)
1. Press and holdto switch the handset off.
2. Press
again or place it in the base to switch the
handset back on.
Make a call
1. Press then dial the number you want.
Adjust earpiece or speaker volume
1. During a call, press or to raise or lower the
volume,
1-5.
Preparatory dialling
From the handset:
1. Enter the number first. If you make a mistake, press
CLEAR to delete. Press to dial.
From the base:
1. Enter the number first. If you make a mistake, press
on the base to delete digits or press to return to idle
and start again.
Page 19
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End a call
1. Press on the handset or base. Or if using the
handset, simply place it back on the base.
Call timer
1. The handset and base display show the duration of
external calls. After you hang up, the total call time is
shown.
19Using the phone
Receiving calls
1. Press on the handset or base. Or if the handset is on
the base, simply lift it up and speak.
With the handset on the base:
If you answer or make a call using the base and wish to
pick up the handset to continue the call, lift the handset
from the base and it will automatically end the call on
the base and transfer it to the handset.
Handsfree calls
Handsfree lets you talk to your caller without holding
the handset. It also enables other people in the room to
listen to both sides of your conversation.
If you experience any problems, please call the Helpline on 0870 605 8047
Providing you have subscribed to
your network’s Caller Display
service, the caller’s number (and
name if stored in the phonebook)
is displayed.
For more information on
transferring calls, see page 24.
All calls on the base automatically
use the base loudspeaker.
During a call via the handset you
can open the phonebook by
pressing
Names and add, view
details, delete or edit an entry in
the phonebook.
This can be useful with handsfree
calling.
To use the phonebook,
see page 26.
Page 20
20Using the phone
You can copy numbers in any
handset redial list (dialled calls)
into the phonebook, but you
cannot copy numbers from the
base redial list.
To delete the redial list see Delete
Calls Lists, page 69.
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Make a handsfree call
Using the handset:
1. Press twice. The display shows . Dial the number.
Your call can be heard over the handset’s loudspeaker.
2. To switch back to the handset at any time, press
again. Press to end the call.
You can switch any call to handsfree by pressing
during the call.
Using the base:
Press the button. Enter the number. Your call will be
heard over the base loudspeaker.
Answer a call in handsfree
When the phone rings:
Using the handset:
1. Press twice. The call comes through the handset
loudspeaker. Press
again to transfer back the
earpiece.
Using the base:
1. Press .
If you experience any problems, please call the Helpline on 0870 605 8047
Page 21
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Redial
You can redial up to 20 of the last numbers called from
your handset or 10 numbers called from the base.
If you have stored a name in the phonebook to go with
the number, the name will be displayed instead, see
phonebook,
Redial a number from the list
1. Press on the handset or base to enter the redial list.
Scroll or until the number you want is displayed.
2. Press to dial the number.
page 26.
Secrecy
During a call, you can talk to someone nearby without
your caller hearing you.
21Using the phone
Handset secrecy
1. During the call, press SECRECY. Display shows
On
. Your caller cannot hear you.
2. Press
OFF to return to your caller.
If you experience any problems, please call the Helpline on 0870 605 8047
Secrecy
Page 22
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22Using the phone
The handset number is shown
on the handset standby screen
i.e. Equinox 1.
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Base secrecy
1. During the call, press . Display flashes
Your caller cannot hear you.
2. Press to return to your caller.
Intercom / Paging
You can hold an intercom call from the base with handset
users. Calling the other handsets is also a useful way of
locating a missing handset.
Ring / Page all handsets from the base:
1. If you wish to ring all registered handsets (or are unsure
of the number of the handset you wish to ring), press
, then on the base.
2. All registered handsets will ring and display
Secrecy
Paging
.
On.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 23
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BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
23Using the phone
Ring / Page a specific handset from the base:
1. If you know the handset number, press and release
on the base. Use the keypad to enter the
handset number you want (i.e. 1).
2. The handset will ring and display
(where X is the handset number).
X
Internal Call Handset
3. Press on the handset. You can now talk to each other.
Handset keypad lock
You can lock the keypad to prevent accidental dialling
while carrying the handset around.
1. Press
2. Press
and holduntil the screen shows
Locked
and the appears.
Unlock
then YES to use the keypad again.
Internal calls
You can make internal calls between the base and any
registered handsets.
Call another handset or base
1. Press on the handset or on the base then
enter the handset number or for the base.
If you experience any problems, please call the Helpline on 0870 605 8047
You cannot make any calls,
including 999 and 112 emergency
calls while the keypad is locked.
Answer incoming calls by pressing
as normal.
The handset number is shown on
the handset standby screen i.e.
Equinox 1. The base number is 0.
Keypad
Page 24
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24Using the phone
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Please note, for this feature to
work you need more than one
handset registered to the base.
2. The receiving handset or base must press to take the
call. You can now speak to each other.
3. Press to end the call.
3-Way call
You can put an external caller on hold, talk to another
handset or base user, then hold a call between all three.
1. During a call, press on the handset, your caller is
put on hold. Enter the handset number or for
the base, to talk to another internal caller. The receiving
handset or base must press to take the call
2. Press
and hold. All three callers can talk. Press
to end the internal call. Press to hang up
the call.
Transfer a call
You can transfer an external call to or from a handset or
the base.
During the call:
1. Press on the base or on the handset. Your
If you experience any problems, please call the Helpline on 0870 605 8047
caller is put on hold.
Page 25
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2. Enter the handset number you want or for the base
and press . The receiving handset or base must press
to take the call. You can speak to the other handset
or base user.
3. The originating handset or base must press to
transfer the call.
Caller on hold
You can put an external caller on hold, talk to another
handset user, then resume your external call.
1. During a call, press your caller is put on hold. Enter
the handset number you want.
2. Press to end the internal call and return to your
external caller. The other handset presses to end
the call.
25Using the phone
Using a headset (not supplied)
The headset lets you make and receive calls without
having to hold the handset.
1. Pull back the rubber bung on the side of the handset
and plug the headset into the socket. You can now
make and receive calls as normal.
If you experience any problems, please call the Helpline on 0870 605 8047
If you wish to purchase a
compatible headset, please call the
Helpline on 0870 605 8047.
Page 26
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26
Phonebook
If you subscribe to your network’s
Caller Display service, and want
the names in your Phonebook
displayed instead of the phone
numbers, you must store the full
telephone number including the
national code.
Writing tips
Entering names
Use the keypad letters to enter
names, e.g. to store TOM:
1. Press
2. Press
3. Press
If you make a mistake, press
CLEAR to delete the last character
or digit.
Press to switch between upper
and lower case letters.
The icon will be displayed when
you have selected upper case.
Press to enter a space.
once to enter T.
three times to enter O.
once to enter M.
Each BT Equinox handset can store up to 200 names
and numbers.
The base can store at least 50 names. The base
phonebook is only accessible from the base.
Names can be up to 16 characters long and numbers up
to 20 digits.
Handset phonebook
Add entry
1. Press NAMES.
2. If the Phonebook is empty,
OK.
Press
Add Entry
Or
3. If names have been stored, they are listed.
Press
OPTIONS.
Add Entry
is highlighted. Press OK.
4. Use the keypad to enter the name, then press
5. Use the keypad to enter the number, then press
The screen shows the Names list.
6. Press
and hold BACK to return to standby.
is highlighted.
SAVE.
SAVE.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 27
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Phonebook character map
Standard
Key Case Assigned letters
1-space .,:;!?¡¿‘“1
2lab c2àáâãäåæ ç?
uAB C2 ÄÅ Æ Ç ?
3ldef3èéêë%
uDEF3É %
4lghi4ìíîï_
uGH I4Ì_
5ljkl5-
uJKL5 -
6lmn o6ñò óôõöø(
uMN O 6Ñ Ö (
7lpqrs7ß /
uPQ R S7/
8ltu v8 ùúü:
uTU V8 Ú Ü:
9lwxyz9 )
uWXY Z9 )
0l0@ &
u0@ &
*STD *
#STD #
€
£$ ¥
€
*
#
£$ ¥
If you experience any problems, please call the Helpline on 0870 605 8047
27Phonebook
There is also an SMS text
messaging character map on page
38.
Page 28
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28
Phonebook
Dial an entry
1. Press NAMES.
2. Scroll or to the name you want or use the keypad
to enter the first letter of the name, e.g. press
for names beginning with S.
times
four
3. Press to dial.
Edit name and number
1. Press NAMES then scroll or to the name you
want, then press
OK.
press
Edit Entry
2.
OPTIONS. Scroll to
screen is displayed. Press CLEAR to delete or
Edit Entry
and
use or to position the cursor. Use the keypad to
change the name. Press
3. Edit the number and press
SAVE.
SAVE. Display returns to the
list of names.
4. Press
and hold BACK to return to standby.
View details
1. Press NAMES then scroll or to the name you
want, then press
2. Scroll to
OPTIONS.
Show Details
and press OK.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 29
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
3. Displays shows the name, number and any call group or
ringtone you may have assigned to the entry.
4. Press
and hold BACK to return to standby.
Delete an entry
1. Press NAMES then scroll or to the name you
want, then press
2. Scroll to
3. Press
4. Press
YES to confirm or NO to cancel.
and hold BACK to return to standby.
OPTIONS.
Delete Entry
and press OK.
Phonebook29
Select ringtone
You can choose which ringer melody is played when you
receive a call from selected numbers in the phonebook.
1. Press
2. Scroll to
NAMES then scroll or to the name you
want, then press
OPTIONS.
Ringtone
and press OK. The Ringtone
screen is displayed and the current setting is highlighted.
3. Scroll or to the ringtone you want. A sample is
played. Press
OK. The display shows
Ringtone Saved
then returns to the phonebook list.
4. Press
and hold BACK to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047
You can assign a specific ringtone
to a caller, but in order for it to
work you must subscribe to your
network’s Caller Display Service.
Page 30
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
30
Phonebook
You can assign a picture to a caller,
but in order for it to work you must
subscribe to your network’s Caller
Display Service.
You cannot assign a picture on the
base.
If you experience any problems, please call the Helpline on 0870 605 8047
Picture
You can select a picture to be displayed on a handset
screen when you receive a call from a number stored in
the phonebook.
1. Press
2. Scroll or to
NAMES then scroll or to the name you want,
then press
OPTIONS.
Picture
and press OK. The current
setting is highlighted.
3. Scroll or to the picture you want and press
The picture is displayed. Press BACK to return to the
picture list or press
USE to assign the picture to the entry
you have selected.
4. Press
and hold BACK to return to standby.
Copy entry
You can copy an entry to another BT Equinox handset
registered to your BT Equinox 1350 base.
1. Press
2. Scroll to
NAMES then scroll or to the name you want,
then press
OPTIONS.
Copy Entry
and press OK. The
Copy Entry
screen shows all registered handsets and the base.
3. Scroll to the handset you want to copy to, then
OK.
press
VIEW.
Page 31
C
h
a
r
g
i
n
g
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
4. Press OK again to copy another number or press and
BACK to return to standby.
hold
Copy phonebook to handset
You can copy the whole phonebook to another BT Equinox
handset registered to your BT Equinox 1350 base.
1. Press
2. Scroll to
NAMES then OPTIONS.
Copy All Names
All Names
screen shows all registered handsets.
and press OK. The
Copy
3. Scroll to the handset you want to copy to, then
press
OK.
4. Press
and hold BACK to return to standby.
Copy from SIM to handset
You can copy complete phonebook lists from compatible
mobile phone SIM cards. The SIM phonebook is copied
to the handset you are using.
1. Open the SIM card tray on the side of the base and place
the SIM card into the tray with the side that says SIM
face down. Slot the tray back into the base.
Phonebook
When you copy the whole
phonebook or SIM card, it will add
to the entries already stored.
DO NOT ATTEMPT TO
DOWNLOAD THE PHONEBOOK
FROM 3G SIM CARDS.
The SIM card reader in the BT
Equinox base is not compatible with
1.8V SIM cards (only available with
3G phones, at the time of writing).
Important
Please note the side that says
SIM should be facing down when
inserted.
31
If you experience any problems, please call the Helpline on 0870 605 8047
Page 32
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
32
Phonebook
WARNING
Keep SIM cards away from small
children as they are a possible
choking hazard.
Handset memory full
If the handset memory becomes
full during copying, not all the
entries will be transferred.
maximum number of entries
The
is
200. If your handset phonebook
already contains
the first 60 entries on the SIM card
will be copied.
Your BT Equinox 1350 checks all
available directory memory spaces
on your mobile SIM card.
During copying, the In use light on
the base will flash.
If you forget your PIN or if the
SIM card becomes locked because
the wrong code has been entered,
contact your mobile phone provider.
140 entries, only
2. Press NAMES on the handset, then OPTIONS.
3. Scroll to
SIM
screen is displayed.
Copy From SIM
and press OK. The
Copy From
4. Enter the SIM card PIN code if requested and press
During copying, the screen shows the name of each
entry as it is copied. The base display shows
and the icon. When finished you see
Copying SIM
SIM copy Done
on the handset and you hear a confirmation beep.
If you enter the wrong PIN twice,
Copy SIM Failed
displayed and the screen returns to standby.
If the handset memory becomes full during copying the
screen shows
5. Press
Memory Full
.
and hold BACK to return to standby.
Phonebook full
If the phonebook becomes full when adding or copying
entries, the screen shows
Memory Full
and then returns to
the previous screen.
OK.
is
If you experience any problems, please call the Helpline on 0870 605 8047
Page 33
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Base phonebook
The base can store at least 50 names.
Names can be up to 16 characters long and numbers up
to 20 digits.
Add entry
1. Press NAMES. Display shows first entry in the list
(if previous entries have been stored).
2. Press
3. Use the keypad to enter the name you want and press
4. Press
1. Press NAMES. Display shows first entry in the list.
2. Scroll or or use the keypad to enter the first letter
3. Press . Handsfree mode is selected and the number
NAMES again.
NAMES to display
Press
NAMES.
Dial entry
of the name, e.g. press
with
is displayed and dialled.
Number?
NAMES. Display shows
S
.
Add New Entry
is displayed.
Name?
is displayed. Enter the number.
Entry Saved
four times for names beginning
.
33Phonebook
If you experience any problems, please call the Helpline on 0870 605 8047
Page 34
34Phonebook
You can cancel editing or deleting
entries and return to standby by
pressing .
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Base phonebook
Edit entry
1. Press NAMES. Display shows first entry in the list.
2. Scroll or to the entry you want and press
3. Press to
Edit Entry
4. Use to delete incorrect characters and use the
keypad to enter the correct ones. Press
confirm.
5 Use to delete incorrect digits and use the keypad to
enter the correct ones. Press
Entry Saved
shows
and press NAMES again.
.
NAMES.
NAMES to
NAMES to confirm. Display
If the phonebook becomes full, the
display shows Phonebook Full. You
will have to delete existing entries
before adding new ones.
You cannot access the base
phonebook during a call.
If you decide not to delete when
the display shows,
sure?
, press .
Are you
If you experience any problems, please call the Helpline on 0870 605 8047
Delete entry
1. Press NAMES. Display shows first entry in the list.
2. Scroll or to the entry you want to delete and
NAMES.
press
3. Scroll to
4. Display shows,
display shows
Delete Entry
Are you sure?
Entry Deleted
and press NAMES.
press NAMES. The
.
Page 35
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
SMS text messaging
Welcome to the BT Text Service on your BT Equinox 1350.
The SMS Service is provided by BT.
Your BT Equinox 1350 can send and receive messages to
any mobile phone from participating mobile networks
and compatible landline telephones in the UK.
The fixed line SMS service is provided under BT’s terms
and conditions for telephone service. These can be found
by visiting the BT.com website at:
http://www.bt.com/terms/tor.htm
To subscribe to the SMS text messaging service
When you send your first SMS text message from your
BT Equinox 1350 you will automatically be registered for
the service.
On receipt of your first SMS through the service, the
system will send you a welcome SMS message back.
Please note that if you set up different user areas you
will need to send a message from each user area to
register them.
You may also register by sending the word Register to 00000
(5 zeros) upon which you will receive a confirmation
message.
IMPORTANT
You must subscribe to your
Network Provider’s Caller Display
Service in order to use SMS text
messaging.
A fee may be payable. For this
service to work, your telephone
number must not be withheld.
WARNING
The SMS feature will not work
properly if you have more than one
SMS product connected to your
telephone line. You will need to
disconnect one SMS product.
SMS text messages can be sent
only from your BT Equinox 1350
handsets, not the base.
You may also send messages to
landline phones that are NO
compatible. Messages to noncompatible lines will be connected
to voice text and delivered in
spoken words to the telephone as
a call. Please note that the
conversion can translate common
abbreviations and smileys etc, but
to ensure maximum clarity of
message delivery, abbreviations
etc should be used sparingly.
Some other network provider lines
may not be compatible with this
SMS service.
T SMS
35
If you experience any problems, please call the Helpline on 0870 605 8047
Page 36
36SMS text messaging
Helpline
If you have any difficulties sending
or receiving SMS text messages,
please see page 93 for the relevant
Helpline number.
When using SMS for the first time,
it is recommended that you send a
message to yourself on the
telephone number your BT Equinox
1350 is connected to. If you do
this you can see how messages are
both sent and received.
If you experience any problems, please call the Helpline on 0870 605 8047
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Cost of the fixed line service
There is no subscription charge (other than the
subscription to Caller Display). Visit the BT.com website
(www.bt.com) to find out how much it costs to send a
text message (depends upon your call package).
Using SMS
With SMS (Short Message Services) you can send and
receive text messages up to 160 characters long.
You can type in messages using the keypad as normal or
you can use FasTxT (predictive text) which makes writing
SMS messages quicker and easier.
Your phone is pre-set for standard text.
Write an SMS text message
1. Press MENU. The SMS screen is displayed. Press OK.
2. Press
OK again to select
indicates the type of writing method in use FasTxT or
Standard.
3. Press
and holdto switch between FasTxT or
Standard.
You can write text messages two ways: FasTxT or
Standard text.
Write Message
. The screen
Page 37
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
37SMS text messaging
FasTxT predictive text
FasTxT lets you write messages more quickly.
To switch between upper and lower case letters,
press .
For example, to write Hello:
H
1. Press then to display
.
2. Now press . FasTxT predicts the next letter will be
3. Press to complete the word Hello.
4. Press to enter a space.
With FasTxT, press OPTIONS to scroll through and
select the character option available under each button.
These are also displayed at the top of the screen.
Standard text
You can enter a word by pressing each letter button a
number of times to display the character you want on the
screen.
To write the word
“Hello”, press , ,
,,.
FAST TxT
If the letter you want is not
displayed you need to press
again (repeatedly if necessary) until
the correct character is displayed.
E
.
Characters available
The number of characters available
are counted down from 160 to 0 so
you always know how much more
text you can write.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 38
38SMS text messaging
There is also a phonebook
character map on page 27.
Deleting text
When writing, press CLEAR. When
reading, press OPTIONS, selectDelete then YES.
The first character on the
button gives you a space.
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
SMS text messaging character map
Standard
Key Case Assigned letters
1space .,:;!?¡¿'"1
2labc2àäåæ?
uABC2ÄÅÆÇ?
3ldef3èé%
uDEF3É%
4lghi4ì_
uGHI4_
5ljkl5-
uJKL5-
6lmno6ñòöø(
uMNO6ÑÖ(
7lpqrs7ß/
uPQRS7/
8ltuv8ùü:
uTUV8Ü:
9lwxyz9)
uWXYZ9)
0l0@&
u0@&
*STD*
EAT*#
#STD#
EAT
€
£$¥
€
£$¥
If you experience any problems, please call the Helpline on 0870 605 8047
Page 39
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Writing tips
Use
,,
cursor up the line and moves the cursor down the line
moves the cursor left and moves the cusor right. If
you make a mistake or want to delete text press
To read through your message if it is too long to fit on
one screen, scroll or .
Using options
While writing press OPTIONS to access the following
options:
Send To
or press
You can send a message to an individual entry.
Save
– scroll to
message for sending later.
Insert Symbol
OK to display the symbol chart. Scroll
to select, then
Insert Emoticon
press
OK to display the emoticons. Scroll
to select, then
Insert Template
press
OK to display the templates. Scroll or to
or to move the cursor. moves the
CLEAR.
– press OK. Enter the number when prompted
SEARCH to open the phonebook.
Save
then press OK to save the
– scroll to
Insert Symbol
,,
then press
or
OK to insert.
– scroll to
Insert Emoticon
then
,,
OK to insert.
– scroll to
Insert Template
then
or
Sending
When you are sending a text, the
screen shows Sending SMS thenMessage Sent.
Symbols
When writing a message, you can
select a symbol from options list.
Emoticons
Emoticons are a fun, shorthand
way of expressing your feelings.
You can select the most
appropriate Emoticon from the
grid and add them to your
message.
Templates
Your BT Equinox provides a
selection of common, ready to use
statements which are easy to insert
into your message.
These are:
Please call
I’ll be there at
What time will you be home?
I’ll call you
Happy Birthday!
You can change these templates
and replace them with your own.
See page 42.
39SMS text messaging
If you experience any problems, please call the Helpline on 0870 605 8047
Page 40
40SMS text messaging
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
select, then OK to insert.
User Name
select your own user area so that the receiver knows who
has sent the text. To set a user area scroll to
Name
then
– You can send from the default user name or
then press OK. Scroll or to select the name,
OK to confirm, see page 47.
Drafts folder
Save to Drafts
If you want to send your message later, you can save it
in the Drafts folder.
1. When writing a message, select
SAVE and press OK. Your message is saved in the
to
Drafts
folder.
User
OPTIONS then scroll
Send from Drafts
1. From the standby screen, press then OK to open
the SMS menu. Scroll down to
2. Screen shows the first line of each message saved. Scroll
or to the message you want and press
can now open the Options menu to edit, send, delete or
assign a user name to your message.
If you experience any problems, please call the Helpline on 0870 605 8047
Drafts
and press OK.
READ. You
Page 41
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Outbox
Sent messages are stored in the Outbox.
You can read, forward and delete messages in your
Outbox.
If forwarding a message to another person, you can edit
the message before finally sending it.
1. From the standby screen, press
OK again to open the SMS menu. Scroll down to
Press
Outbox
and press OK.
2. Scroll or to select the message you want then
READ. You can now open the Options menu to
press
Edit,Send To,Delete
message.
Deleting
You can delete all messages from the Inbox, Drafts or
Outbox folder, or delete All Messages from all folders.
1. From the standby screen, press to open the SMS
menu. Scroll down to
2. Scroll or to select the folder you want or
Messages
3. Press
4. Press
. Press OK. The appropriate screen is displayed.
YES to confirm or NO to cancel.
and hold BACK to return to standby.
or assign a user name to the
Delete Messages
If you experience any problems, please call the Helpline on 0870 605 8047
MENU then OK.
and press OK.
All
41SMS text messaging
Page 42
42SMS text messaging
Enter the new template using
standard text.
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Changing templates
To insert a template, see Using options, page 39.
1. From the standby screen, press to open the SMS
menu. Scroll down to
2. Scroll to the template you want and press
Edit Template
3.
CLEAR to delete characters or
Use
to move the cursor. Use the keypad to enter the new
template then press
the old one.
Delete template
1. From the standby screen, press to open the SMS
menu. Scroll down to
2. Scroll to the template you want and press
Delete Template
to
Templates
is highlighted. Press OK.
SAVE. The new template replaces
Templates
. Press OK.
and press OK.
OK.
,,
and press OK.
OK. Scroll
and
If you experience any problems, please call the Helpline on 0870 605 8047
Page 43
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
43SMS text messaging
Receiving and reading text messages
When you receive a message it is stored automatically in
the Inbox.
The screen alerts you to a new message then displays the
new message icon along with the number of new
messages in your Inbox. On the base, the New SMS light
comes on. You can also set an audible alert,
Delivery of SMS messages
The system will always try and deliver the message to
a text enabled phone in written format, only if there is
a problem with delivery will the message be delivered
as voice text, with the exception of forced voice text
messages. See the Help section on
page 92.
Open Inbox
1. Press READ then scroll or to select the message
you want to read then press
2. When reading your messages press
OK.
OPTIONS to access
the following options:
see page 46.
IMPORTANT
You must subscribe to your
Network Provider’s Caller Display
Service in order to use SMS text
messaging.
A fee may be payable. For this
service to work, your telephone
number must not be withheld.
Please also see Help section on
page 91-94.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 44
44SMS text messaging
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
When replying to or forwarding a
message you have access to the
same Options menu used for
writing a text message.
When you open the SMS menu,
new messages in the Inbox are
marked with an
✱.
Reply
– press OK to send a reply.
Forward
– scroll to
Forward
then press OK to
forward the message to another number. Enter the
number when prompted or press
SEARCH to open the
phonebook. You can send a message to an individual
entry.
Delete
- scroll to
Delete
then press OK to delete the
message.
Use Number
- scroll to
Use Number
then press OK to
call the number.
Save Number
- scroll to
Save Number
then press OK
to store the number in the phonebook.
3. Press
BACK to return to the Inbox screen and to
standby.
Open Inbox from standby screen
1. From the standby screen, press to open the SMS
Inbox
menu. Scroll to
and press OK.
2. You can now scroll or to the message you want
and press
READ to open it. You can now open the options
menu to reply, forward, delete or save it.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 45
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
SMS settings
The SMS settings menu lets you:
Select alternative service centres.
Set the Terminal number.
Switch SMS Alert on or off.
Set different users so that each handset can have its own
text mailbox.
SMS Service Centre numbers
To send and receive SMS text messages you need the
telephone number of your Network’s SMS Centre.
These numbers have been pre-loaded into the
BT Equinox 1350.
If you accidentally delete the SEND or RECEIVE SMS
Service Centre numbers you will need to re-enter them
in order for your SMS Service to work. Please see
for the correct numbers.
49
page
45SMS text messaging
If you experience any problems, please call the Helpline on 0870 605 8047
Page 46
46SMS text messaging
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
To change the SMS Centre phone numbers
1. From the standby screen, press SMS to open the SMS
menu. Scroll to
2. Press
OK to open Service Centres menu. Scroll to the
setting you want and select
Set Send Centre
message sending service,
Service Centre numbers.
Set SMS text alert
Your handset can play a melody, morse beeps or a
discreet tone to announce a new text message.
The default setting is Off.
1. From the standby screen, press
menu. Scroll to
2. Scroll to
3. Press
4. Scroll to
OK.
Scroll or to select the type of alert you want –
Morse,Discreet
5. Press
OK to confirm or BACK to return to the previous
menu.
Settings
– lets you set the number of the
see page 49 for the pre-set
Settings
SMS Alert
Set Alert
.
and press OK.
or
Polyphonic
and press OK.
OK.
SMS to open the SMS
and press OK.
.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 47
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
6. Scroll or to set the alert On or Off and press OK
to confirm the setting.
7. Press
and hold BACK to return to standby.
User areas
You can receive text messages into a user area or
mailbox. The default user area setting is 9.
All handsets can see the default User Area. You can set
your own private user area which is protected by a PIN
number. Your private user area can be accessed from
any registered handset once the correct PIN number
has been given.
Up to 5 user areas are available (default +4). However,
you can allocate any number between 0-9 to them.
Set personal user area
1. From the standby screen, press SMS to open the SMS
menu. Scroll to
to
Users
and press OK.
2. If necessary, scroll to
Enter the user name and press
Settings
Add User
and press OK. Scroll
and press OK.
SAVE.
47SMS text messaging
If you experience any problems, please call the Helpline on 0870 605 8047
Page 48
48SMS text messaging
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
3. Enter a 4-digit password and press OK. Enter the
password
again to confirm and press OK. Your user
screen is displayed.
4. You will be assigned a terminal number 0-8. To see your
Terminal Number scroll to
OK.
press
5. Press
BACK to return to the previous menu.
Send text message from a user area
1. From the standby screen, press SMS then OK.
2. When you have written your message, press
and scroll to
User Name
3. If required, scroll to the user area you want and press
Enter your PIN number and press
4. The options menu is displayed again. Y
to the next option you want, e.g.
Terminal Number
.
OK.
ou can now scroll
Send To
and
OPTIONS
OK.
.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 49
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Delete user area
1. From the standby screen, press SMS to open the SMS
menu. Scroll to
Users
and press OK.
2. Scroll to
Settings
Delete User
to select the user you want and press
and press OK. Scroll to
and press OK. Scroll or
OK.
3. Enter the 4-digit system PIN (that was previously
allocated) and press
OK to delete. The display returns to
the previous menu.
Default settings for SMS text
messaging
Receiving Service Centre 10800 58752
Sending Service Centre 11470P1709400
TemplatesPlease call
Set SMS Alert MelodyMorse
User Area9
Default user PIN0000
I’ll be there at
What time will you be home?
I’ll call you
Happy Birthday!
49SMS text messaging
If you experience any problems, please call the Helpline on 0870 605 8047
Page 50
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
50
Answering machine
During operation via the handset
or base, you will hear prompts that
guide you through each step.
You can operate your BT Equinox 1350 answering
machine:
from the handset
from the base
remotely from any external Touchtone™ telephone.
The default setting for the answering machine is
Until you change your outgoing message, your callers
will be greeted with the pre-recorded message
your call cannot be taken at the moment, so please leave
your message after the tone’
Day and time announcement
An announcement of day and time of recording will be
added automatically to each message and memo.
When playing back messages at the handset, the date
and time of the message is displayed on the screen.
To set the day, see ‘
On.
‘Hello,
.
Time Settings’, page 83.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 51
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
A
n
s
w
e
r
o
n
o
f
f
/
Operating the answering machine
Switch on/off
At the handset:
1. Press
2. Scroll to
MENU, scroll to
Answer On/Off
3. Scroll or to select
confirms
Answer On
Answer Machine
and press OK.
Off
or On. Press OK. Display
or
Off
. You will also hear the setting
and press OK.
confirmed in the earpiece and your current outgoing
message is played.
At the base:
1. Press . The machine announces
“Answer Off” or
“Answer On”. When switched on, the machine also plays
your current outgoing message.
Outgoing messages
This is the message your callers hear when the answering
machine picks up their call. Your BT Equinox 1350
comes with two pre-recorded outgoing messages, one
for
Answer & Record and one for Answer Only modes.
Answering machine
51
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52
Answering machine
Answer & Record mode
This invites your caller to leave a message.
The pre-recorded message is
‘Hello, your call cannot be
taken at the moment, so please leave your message after
the tone’
.
Answer Only mode
This does not allow your caller to leave a message.
The pre-recorded message is
‘Hello, your call cannot be
taken at the moment, and you cannot leave a message, so
please call later’
.
Set Answer mode
1. At the handset, press MENU, scroll to
Answer Machine
and press OK.
2. Scroll to
3. Screen highlights
Answer Settings
Answer Mode
4. Use or to highlight either
Answer Only
5. Press
.
OK to confirm. Display shows the answer mode
and press OK.
, press OK.
Answer&Record
you have set.
6. Press
BACK to return to the previous screen.
or
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Page 53
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Record your own outgoing message
Your answer and record outgoing message can be up to
3 minutes long. Your answer only outgoing message can
be any length up to the space you have left in the
memory. It will automatically replace the pre-recorded
outgoing message.
You can reinstate the original pre-recorded messages at
any time by deleting your own recorded message.
1. At the handset, press
MENU, scroll to
Answer Machine
and press OK.
2. Scroll to
3. Scroll to
Record
4. Press
Record
5. Press
Answer Settings
Outgoing Message
is highlighted.
OK. Use or to highlight either
or
Answer Only
OK. Speak your message into the handset after
and press OK.
and press OK.
Answer
.
the beep.
6. Press
SAVE on the handset to stop recording. Your
message is played back.
7. Press
OK to stop playback or DELETE to cancel.
Answering machine53
&
If you delete your own recorded
outgoing message, the prerecorded message is re-instated.
You cannot delete the pre-recorded
message.
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Page 54
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54
Answering machine
If you experience any problems, please call the Helpline on 0870 605 8047
Play/delete outgoing message
1. At the handset, press MENU, scroll to
and press OK.
2. Scroll to
3. Scroll to
Play
4. Press
Record
5. Press
6. Press
message.
Answer Settings
Outgoing Message
is highlighted.
OK. Use or to highlight either
or
Answer Only
OK. Your message is played back.
OK to stop playback or DELETE to delete the
and press OK.
and press OK.
.
Answer Machine
Answer
Answer delay
Answer delay sets the amount of time before your
BT Equinox 1350 answering machine picks up a call.
The default setting is 6 rings.
You can select an answer delay of 2-9 rings or Time Saver.
With Time Saver if you have new messages, your
answering machine answers after 2 rings. If you do not
have new messages it will answer after 6 rings.
Therefore, if you are away from home and want to check
if you have any messages, if you call and you hear a third
ring you can hang up and save the cost of a call.
&
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Set answer delay
1. At the handset, press MENU, scroll to
and press OK.
2. Scroll to
3. Scroll to
4. Press or to highlight the setting you want and
press
Audible message alert
Your BT Equinox 1350 base can be set to beep every
few seconds to indicate that you have new messages.
The default setting is off.
1. At the handset, press
and press OK.
2. Scroll to
3. Scroll to
4. Press or to highlight the setting you want,
Off
and press OK to confirm.
Answer Settings
Answer Delay
OK to confirm. Display shows
MENU, scroll to
Answer Settings
Message Alert
and press OK.
and press OK.
and press OK.
and press OK.
Answer Machine
Saved
.
Answer Machine
On
Answering machine55
or
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Page 56
12:44AM01/05
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56
Answering machine
Before playback the machine
announces
messages”
them. New messages are played
first. Previously played messages
are announced
messages”
“You have X new
and begins to play
“You have X old
.
New message display
At the handset:
When you have a new answering machine message the
screen shows
You have x NEW Messages
and the icon.
At the base:
The Messages light flashes and the total number of
messages will be displayed.
If the memory becomes full when a caller is leaving a
message, they will hear
‘Memory full. Thank you for calling’
and the answering machine will hang up. The answering
machine will switch to
Answer Only mode.
Play messages at the handset
1. When you have new messages, press PLAY.
Or
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Page 57
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Answering machine57
1. To play messages at any time, press MENU, scroll to
Answer Machine
Messages
2. Press
OK. Your messages are played. The display
indicates
and press OK. Screen highlights
.
New Message
or
Old Message
Play
. The number or
name of the caller and date and time of the call are also
displayed if you have subscribed to a Caller Display
service.
During playback, you can press:
PAUSE – pause the message, then press to resume
playback.
DELETE – to delete the current message. Display
confirms
– press
Message Deleted
once to replay the message or twice to play
.
the previous message.
– to play the next message.
or – to adjust the volume.
– to hear messages over the handset loudspeaker.
Press
again to switch back to the earpiece.
– to stop playback.
During playback of messages if the
message is a memo, the display
shows MEMO.
Pause will hold a message for up to
60 seconds, before returning your
phone to standby.
You cannot delete new (unplayed)
messages.
When the last message is played,
the machine announces,
messages”.
“End of
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S
t
o
p
Delete
Play
Delete
Play
D
elete
58
Answering machine
Play messages at the base
1. Press .
2. During playback, you can press:
– to pause and,
again to resume playing the
message.
– to delete the current message. Display confirms
Message Deleted
– press
.
once to replay the message or twice to play
the previous message.
– to play the next message.
or – to adjust the volume.
– to stop playback and ring the caller’s number.
– to stop playback and return to standby.
Delete all messages
At the handset:
1. Press
2. Scroll to
MENU, scroll to
Delete Messages
Delete All Old Messages?
shows
confirm or
BACK to cancel and return to the
Answer Machine
and press OK. Display
Press DELETE to
previous screen.
and press OK.
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Page 59
Delete
Delete
D
elete
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
At the base:
1. In standby, press
announces,
2. Press again, the machine announces,
messages deleted”
and hold. The machine
“To delete all old messages, press delete”.
“All old
.
Record a memo
You can record a memo message on the answering
machine for other users to hear.
Memos can only be recorded at the handset.
1. Press MENU, scroll to
2. Scroll to
Record Memo
Answer Machine
and press OK.
and press OK.
3. Speak your message after the tone. To end recording
press
SAVE. Your memo is played back.
4. Press
OK to stop playback or to cancel the memo.
Answering machine59
Memos are stored in the same way
as incoming messages and the
message counter will increase by 1.
Call screening
You can listen while your answering machine takes a call.
This lets you identify the caller and decide whether to
take the call yourself.
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Page 60
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60
Answering machine
Set call screening volume
1. At the handset, press MENU, scroll to
Answer Machine
and press OK.
2. Scroll to
3. Scroll to
Answer Settings
Call Screening
and press OK.
and press OK.
4. Press or to highlight the volume setting you want
and press OK to confirm.
Call screening at the handset
When the answering machine takes a call, the caller’s
details are displayed (providing you have a Caller Display
service).
1. On the handset, press
SCREEN to listen in to your caller
leaving a message. Any other handsets will display
Screening ongoing
.
2. To speak to your caller, press or to stop screening,
END. Recording stops automatically if you choose
press
to speak to your caller.
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Page 61
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Call screening at the base
1. Providing the base call screening setting is switched to
an audible level, see
page 60, you can hear your
outgoing message being played and the caller leaving
their message.
2. Press or to adjust the volume if required.
Memory full
When the recording memory is full:
At the handset, the screen displays the memory full
message.
At the base, the message icon and the new message
light both flash.
You must delete messages before new ones can be
recorded.
If a caller is leaving a message when the memory
becomes full your machine will announce,
Thank you for calling”
automatically set to
, and hang up. The machine will also
Answer Only. You must delete
“Memory full.
messages before you can receive any new ones.
Answering machine
61
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62
Remote access
Security code
You can keep a note of your
Remote Access Security PIN by
writing it in the space provided on
page 101.
You can operate your answering machine from any
modern phone by calling your BT Equinox 1350 and
entering a 3-digit security code.
The pre-set code is 000. You can change this to help
prevent unauthorised callers from listening to your
messages.
Set security remote access code
1. At the handset, press MENU, scroll to
Machine
2. Scroll to
3. Scroll to
shows
4. Press
3 digit PIN and press
Display shows
and press OK. Display shows
Switch answering machine on remotely
If you forget to switch on your answering machine, you
can do it from another phone.
and press OK.
Answer Settings
Security Code
Enter Old PIN
OK. Display shows
: (pre-set code is 000).
OK.
Confirm New PIN
Answer
and press OK.
and press OK. The display
Enter New PIN:
. Enter the new PIN again
Saved
Enter a new
.
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Page 63
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1. Dial your phone number and let it ring. After 20 rings,
the call is answered, at this time press . You will
‘Please enter your security code’. Enter your security
hear,
code.
2. For instructions on how to switch your answering machine
see page 64, where there is a full list of options.
on
Time saver
If you have set the Answer Delay to Time Saver, your
answering machine will answer after 2 rings if you have
new messages or 6 rings if you do not have new
messages. This gives you time to hang up before you are
connected, saving you the cost of a call. To set Answer
see page 55.
Delay,
Operating your answering machine from another
phone
1. Dial your phone number. When you hear your outgoing
message, press . You will hear
security code’
.
‘Please enter your
2. Enter your 3-digit code.
3. If you have messages, your machine announces
(n) new messages’
, and they are played. Or you will hear
‘You have
‘You have no new messages, to hear main menu press 1’.
Remote access
63
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Page 64
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64
Remote access
Use the buttons on the keypad to operate your
answering machine:
hear main menu.
play all messages.
play new messages.
once to repeat the current message, twice to play
previous message.
delete the message being played.
skip forward to the next message.
set answer mode.
play your outgoing message.
record a new outgoing message.
switch answering machine off/on.
If you don’t give any instructions for 8 seconds, your
BT Equinox 1350 will hang up.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 65
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BT Calling Features
Helping you manage your calls
Caller Display
If you subscribe to a Caller Display service you can see
who is calling you on your handset or base display, as
well as the time and date of their call.
If you have stored a name to go with the number in the
phonebook, the name will be displayed as well. Please
store the full telephone number, including the area code,
otherwise the name will not match the number stored in
the phonebook and any handset picture or ringtone you
have selected will not be used.
Caller information not available
With some incoming calls, the telephone number of the
caller is not available and cannot therefore be displayed.
In this case your BT Equinox 1350 provides you with
some explanatory information.
Unavailable
Withheld
Call back
Operator
Payphone
Int’l
– The number is unavailable.
– The caller has withheld their number.
– Ringback call.
– The call has been made via the operator.
– The caller is ringing from a payphone.
– International call.
IMPORTANT
To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee
may be payable.
For more information, call BT free
on 0800 800 150.
65
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66
BT Calling Features
If there are no new missed calls,
the received calls list is displayed
instead.
An ✱ next to a number in the
Calls list indicates a new call
(i.e. unviewed entry).
You can display, scroll through and
dial numbers in the Calls lists and
copy them into the phonebook.
If a call is received when the Calls
list is full, the oldest entry will be
deleted.
You can view, dial, delete and add
entries to the phonebook.
Calls lists
Your BT Equinox 1350 lets you view details of your
last calls.
Received calls – shows details of all recent callers.
Missed calls – shows details of calls that were not
answered.
Dialled calls – list shows details of the last 20 calls made
from your handset.
A combined total of 50 calls can be stored in the
Received and Missed calls.
View/dial missed and received calls on the handset
You can access the Calls list using the handset navigator
button or the menu.
To use the navigator button:
1. From the standby screen, press . New calls are
indicated with an
✱. Press or to scroll through the
list. A beep is played when you reach the first and last
calls in the list.
2. Press to dial a number or
OPTIONS to delete the
entry, see further details or add the number to the
phonebook.
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Page 67
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View/dial missed calls on the base
To see missed calls:
1. From the standby screen, press . The most recent call
is displayed first. New calls are indicated along with the
date and time of the call. If the caller’s number matches
a name in the base phonebook or inserted SIM card, the
name is displayed.
2. Press or to scroll through the missed calls list.
You will hear a beep when you reach the first and last
calls in the list.
3. Press to dial a number or
OPTIONS to delete the
entry, see further details or add the number to the
phonebook.
Redial from the handset
1. From the standby screen, press . The redial list is
displayed. Press or to scroll through the list.
2. Press to dial a number or
Delete
– to delete the number.
Show Details
– if a name is displayed, this shows the
OPTIONS then select:
number.
Save Number
Enter the name, press
Press
– to create an entry in the phonebook.
SAVE. The number is displayed.
SAVE to store the number.
BT Calling Features
67
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Page 68
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68
BT Calling Features
All Calls
1. Press MENU then scroll to
to open the Calls list screen.
2. The
Received calls list
Missed
highlight the
3. If the name of the caller has been stored in the
phonebook it is displayed.
4. Press
OPTIONS. You can now select:
Delete
– to delete the entry.
Show Details
Save Number
Press to select the option you want then press
Or
Press BACK to return to the previous screen.
or
– to view the number.
– to store the number in the phonebook.
Calls Lists
is highlighted. Scroll to
Dialled calls list
and press OK
. Press OK.
OK.
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Page 69
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D
elete
Delete Calls lists
1. Press MENU then scroll to
Calls Lists
and press OK
to open the Calls list screen.
2. Scroll to
Delete Calls Lists
and press OK. Press
or to select the list you want to delete:
Received Calls
Missed Calls
Dialled Calls
All Calls
Press OK.
3. Press
YES to delete or NO to cancel.
Call Diversion
Divert an incoming call to another number where you
can be reached.
1. Press
MENU then scroll to
press
OK.
2. Press or to select one of the following options:
Call Diversion on.
Call Diversion off.
Call Diversion check.
Press
OK. The Call Diversion service number is dialled.
Follow the prompts given.
Calling Features
and
BT Calling Features
Calls can also be deleted from
the base calls list using the
button.
Call Diversion is usually a
chargeable service. Check with
your network provider for details
of their tariffs.
For BT, call 0800 800 150.
Check – see the number calls will
be diverted to.
69
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70
BT Calling Features
Call Waiting is a subscription
service. Please check with your
network provider for details.
For BT, call 0800 800 150.
Check – see the current setting.
Call Waiting
If an incoming call arrives while you are already on the
phone, you will hear a soft beep every 5 seconds. This
beep is not audible to the person you are speaking to.
The second caller’s number (and name if stored in the
phonebook) will appear on the display. Instead of the
engaged tone, the second caller will hear an
announcement to hold on as you are aware that there is
a second call.
The name of the waiting caller will be displayed if you
have stored their details in the phonebook and have
subscribed to your network’s Caller Display service.
Set call waiting
1. Press MENU then scroll to
OK.
press
2. Scroll or to select one of the following options:
Call Waiting on.
Call Waiting off.
Call Waiting check
OK to confirm. The Call Waiting service number is
Press
dialled. Follow the prompts given.
Calling Features
and
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Page 71
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Reminder Call
You can request a BT reminder call for any time of day
or night.
1. Press
MENU then scroll to
OK.
press
Calling Features
and
2. Scroll or to select one of the following options:
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Page 72
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72
Personalise the handset
It’s your phone, make it work the way you want.
Choose from 10 ringer melodies 18 polyphonic, 9-10 standard. Set
different melodies for internal and
external calls.
If you select Ringer off, the icon
is shown on the display.
There are five handset ringer
volume levels and off. If you select
off, calls will still ring at the base
and your handset screen will
indicate incoming calls.
Ringtone
1. From the standby screen, press MENU then scroll to
Personalise
and press OK. Press OK again to open the
Handset list.
2. Press
Calls
OK to select
. Or scroll to
Ringtone
Internal Calls
3. Scroll and to the melody you want – a sample is
played. Press
OK to select or BACK to return to the
previous menu.
4. Press
and hold BACK to return to standby.
Ringer volume
1. Press MENU then scroll to
OK. Press OK again to open the Handset list.
2. Scroll to
Ring Volume
and press OK.
3. The current setting is displayed. Press to increase or
to decrease the volume. Press
4. Press
and hold BACK to return to standby.
. Press OK to select
, then press OK.
Personalise
and press
OK to confirm.
External
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Page 73
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Handset name
1. Press MENU then scroll to
Personalise
and press
OK. Press OK again to open the Handset list.
2. Scroll to
Handset Name
, then press OK.
3. Enter the handset name you want. If you make a mistake
CLEAR. Press SAVE to confirm.
press
4. Press
and hold BACK to return to standby.
Language
1. From the standby screen, press MENU then scroll to
Personalise
and press OK. Press OK again to open the
Handset list.
2. Press to highlight
Language
or to highlight the language you want and press
and press OK. Press
OK
to select or BACK to return to the previous menu.
3. Press
and hold BACK to return to standby.
Personalise the handset
You can change the name
displayed on your handset’s
screen, e.g. to Peter, Kitchen etc.
The name can be up to 8
characters long. The handset
number is not altered.
Choose the display language –
English, Français, Deutsch etc.
73
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Page 74
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74
Personalise the handset
Set the picture that forms the
background to your handset’s
standby screen.
You can select Blue, Green or Pink.
Picture
1. From the standby screen, press MENU then scroll to
Personalise
and press OK. Press OK again to open the
Handset list.
2. Scroll to
the picture you want and press
3. Press
4. Press
Picture
and press OK. Scroll or to
VIEW.
USE to select or BACK to return to the picture list.
and hold BACK to return to standby.
Menu colour
1. Press MENU then scroll to
Personalise
and press
OK. Press OK again to open the Handset list.
2. Scroll to
Menu Colour
, then press OK.
3. Scroll or to highlight the colour you want and
Save
press
4. Press
.
and hold BACK to return to standby.
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Page 75
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Auto talk
When the handset is on the base and the phone rings, you
can answer a call just by picking the handset up from the
base, without having to press the button. You can
also end a call by placing the handset back on the base.
By switching Auto Talk off you have to press the
button to answer a call and to hang up.
1. Press
MENU then scroll to
OK again to open the Handset list.
Press
2. Scroll to
Auto Talk
Personalise
, then press OK.
and press OK.
The current setting is highlighted.
On
and
Off
3. Scroll or to switch between
OK to confirm your selection.
Press
4. Press
and hold BACK to return to standby.
.
Personalise the handset
75
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Page 76
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76
Personalise the handset
Each time you press a button the
handset beeps. You can switch
these beeps on or off.
See page 100 for instructions on
entering a pause.
Key beep
1. Press MENU then scroll to
Personalise
and press
OK. Press OK again to open the Handset list.
2. Scroll to
3. Scroll or to select
4. Press
Key beep
and press OK.
On
or
Off
and press OK.
and hold BACK to return to standby.
PABX access code
1. Press MENU then scroll to
Personalise
and press
OK. Press OK again to open the Handset list.
2. Scroll to
PABX Access Code
3. Display shows
Set Code
.
. Press OK.
4. Enter in your PABX access code, e.g. and press
SAVE.
On
5. Scroll to
6. Press
and hold BACK to return to standby.
and press OK.
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Page 77
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Call groups
Create a call group by combining a list of entries stored
in the phonebook. For example, Friends, Family and Work.
You can then set a ringtone and picture for each group to
help you identify the type of call.
You can create up to 4 call groups.
1. Press
2. Scroll or to highlight the Call Group you want,
3. Scroll or to highlight the option you want from the
MENU then scroll to
OK. Press to highlight
Friends, Family, Work, Other and press
list and press
View Entries
Scroll or .
Add Entries
your Group. Scroll or to select an entry then
press
Remove Entries
Scroll or to select an entry then press
Ringtone
to hear the options then press
OK.
– see who’s in your call group.
– add a name from the phonebook to
ADD.
– remove names from your Group.
– select a ringtone for the group. Scroll or
Personalise
Call Groups
OK.
and press
then press OK.
OK.
REMOVE.
Personalise the handset
77
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Page 78
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78
Personalise the handset
Handset default settings
Handset ringer volume 5
Handset nameEquinox
Earpiece volume3
Ringer melody5
(external and internal)
Menu colourBlue
Auto TalkOn
Picture
through the list. Press
– select a picture for the group. Scroll or
VIEW to see the picture and press
USE to select the picture.
Edit Group Name
CLEAR to delete the current name and enter the
Press
new name. Press
Clear Group
– set a new name for the Group.
SAVE.
– delete the group. Press YES to confirm or
NO to cancel. All entries will be deleted from the group
but not the phonebook.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 79
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Base settings
What’s your fancy?
Ringtone
1. Using a handset, press MENU then scroll to
Settings
2. Press
and press OK.
OK select
Base Ringtone
. Scroll or to select
the ringtone you want. As you highlight each option, you
hear a quick sample.
3. Press
OK to set the ringtone.
Ringer volume
There are five ringer volume levels and Off.
1. Using a handset, press
Settings
Volume
and press OK. Press to highlight
then press OK.
MENU then scroll to
2. Scroll to increase volume or to decrease volume
then
OK to confirm.
Handset priority
Normally, if you have more than one handset registered
to your base, they all ring at the same time. However, you
can set one of them to ring before the others, so that calls
can always be answered at one handset first.
Base
Base
Base
Choose from 5 standard
ringer melodies.
There are five ringer volume
levels and Off.
Connecting to a
switchboard/PBX?
For Access code, R
mode settings see, Connecting to
a switchboard, page 99.
ecall and Dial
79
If you experience any problems, please call the Helpline on 0870 605 8047
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80
Base settings
1. Using a handset, press MENU then scroll to
Settings
Priority
Display highlights
Handsets to make all handsets ring together.
Or
2. Scroll to
3. Scroll or to select the number of rings at the
handset before the other handsets start ringing. Press
to confirm.
Dial mode
Your BT Equinox 1350 is set to Tone dialling. You can
switch to Pulse dialling.
1. Using a handset, press
Settings
press
2. Press or to highlight
and press OK to confirm.
and press OK. Press to highlight
then press OK.
All Handsets
Select Handset
to the handset you want to ring first. Press
MENU then scroll to
and press OK. Scroll to
OK.
. Press OK to select All
and press OK. Scroll or
Dial Mode
Pulse Mode
Handset
OK.
or
Tone Mode
Base
Base
and
OK
If you experience any problems, please call the Helpline on 0870 605 8047
Page 81
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System PIN
The System PIN is used for registering and deregistering
handsets and some other optional settings. The default
System PIN is 0000.
1. Press
MENU then scroll to
OK. Press to highlight
System PIN
Base Settings
then press OK.
and press
2. Enter the current PIN (Original setting 0000) and press
3. Enter the new PIN, press
4. Press
OK to confirm.
OK and enter it again.
OK.
Base settings
Protecting your settings
When entering a PIN the digits are
shown as asterisks.
Keep track of your PIN
If you change the System PIN,
keep a record of the new number
by writing in the space provided on
page 101. You need your System
PIN for registering handsets and
for some other optional settings.
If you enter the PIN incorrectly the
screen shows Incorrect Pin.
Default base settings
Base ringtone Standardmelody 4
Base ringer
volume
Recall modeTimed Break
Dial mode
System PIN0000
Handset
priorityAll handsets
5 (max)
Tone
81
Access codeOff
If you experience any problems, please call the Helpline on 0870 605 8047
Page 82
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82
Time settings
IMPORTANT
If you have subscribed to your
network’s Caller Display service the
date and time will be set
automatically when you receive
your first call and you will not need
to set the date and time manually,
although this is an option.
When the alarm is switched on, the
standby icon shows the icon
1. Press MENU then scroll to
2. Press
3. If you are setting an alarm, the screen shows
Use your phone as an alarm clock.
Set the date and time and use your BT Equinox 1350 to
give you a reminder alarm.
You can have a different alarm setting for each handset
registered to your base. The alarm rings only at the
handset, not at the base or any other handset.
Set alarm
OK. Press OK to select
OK to select
On/Off
Time settings
Alarm
.
. Scroll or to highlight
and press
the option you want:
On Once
On Daily
Off
Press
Time
– alarm goes off just once.
– alarm goes off same time each day.
– alarm off.
OK to confirm.
. Enter the time you want the alarm to go off in 24
hour clock mode, e.g. for 7.30am,
then press
OK to confirm.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 83
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Alarm tone
1. Press MENU then scroll to
OK. Press OK to select
2. Press to highlight
Set Alarm Tone
Time Settings
Alarm
.
and press
, and press OK.
3. Scroll or to select the Alarm Tone you want then
OK to confirm.
press
Switch alarm off
1. When the alarm sounds, press any button on the handset
to switch it off.
Set date and time
1. Press MENU then scroll to
OK. Press to highlight
Time Settings
Set Date & Time
and press
then press OK.
2. Enter the date,
e.g. for 22nd February. Press
OK
to confirm.
3. Enter the time,
e.g. for 2.30pm then press
OK to
confirm.
Time settings
From a choice of 4, you can set
which ringtone is played for
your alarm.
83
If you experience any problems, please call the Helpline on 0870 605 8047
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84
Time settings
This allows the answering machine
to announce which day your
messages are received.
Set day
1. Press MENU then scroll to
OK. Scroll to highlight
Time Settings
Set Day
then press OK.
and press
2. The current setting is highlighted. Scroll or to
highlight the correct day and press
Display shows the day is saved, i.e.
OK to confirm.
Tuesday Saved
.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 85
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Games
It’s time for fun.
Your BT Equinox 1350 comes with 5 games:
Rabbit Runner
Insects Hunt
Hector
Ti Aqua
Bowling
To enter the games menu
1. Press MENU then scroll to
2. Use to scroll through the game you want to play and
OK. Press START to display the game menu which
press
includes instructions.
3. Press
BACK or scroll to EXIT and press OK to return to
the standby screen.
Games
and press OK.
85
If you experience any problems, please call the Helpline on 0870 605 8047
Page 86
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86
Additional handsets and bases
Expanding your system is easy.
You can create phonebook entries
and adjust some handset settings
such as ringer melody and volume
on an unregistered or out of range
handset.
IMPORTANT
Before registration, make sure the
handset batteries are fully charged
and that you are close to the base.
Up to five handsets can be registered and operated from
the BT Equinox 1350.
You can make internal calls between two handsets while
a third is making an external call.
Each handset can be registered on up to four bases.
If you buy new handsets to use with your BT Equinox
1350 they will have to be registered to the base before
you can use them.
Register a new BT Equinox handset
1. Press MENU, then scroll down to
OK.
press
Register Handset
2.
is highlighted. Press OK.
Registration
3. If you have more than one base, scroll or to select
the base. Press
OK.
4. Enter the base’s SYSTEM PIN (original setting 0000).
Press
OK.
and
If you experience any problems, please call the Helpline on 0870 605 8047
Page 87
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
I
n
t
e
r
c
o
m
N
a
m
e
s
I
n
t
e
r
c
o
m
N
a
m
e
s
5. At the base: press and holduntil the base
beeps. The display shows
Registration
.
6. The handset screen will show the base ID number.
Press
OK to confirm. The handset screen then shows
Handset Registered
. The handset reverts to standby
and is given the first available handset number. You can
now use the handset.
Register handset with an additional base
A handset registered with one base can then be registered
with up to three more bases, e.g. at work, at home, or at
a relative’s home.
1. Press
2.
MENU then scroll to
Register Handset
is highlighted. Press OK.
3. Scroll or to select the base. Press
Registration
OK.
and press OK.
4. Enter the selected base’s SYSTEM PIN (original setting
0000). Press
5. At the base: press
beeps. The display shows
OK.
and holduntil the base
Registration
.
6. The handset screen shows the base ID number, press
OK. The handset reverts to standby and is given the first
available handset number. It is now registered to the new
base and ready for use.
Additional handsets and bases
To register a GAP compatible
handset to your BT Equinox base,
please refer to the instructions
supplied with the handset you are
trying to register. Please note that
you will not be able to access the
answering machine facilities using
a GAP compatible handset and
other features may be limited.
All the bases that a handset can be
linked to are indicated by an
✱.
87
If you experience any problems, please call the Helpline on 0870 605 8047
Page 88
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88
Additional handsets and bases
Select base
You can switch your BT Equinox handset between bases.
You can also set it to automatically select the base with
the strongest signal. The handset must first be registered
with each base individually.
1. Press
2. Scroll to
MENU then scroll to
Select Base
Registration
and press OK.
then press OK. The current
base being used is highlighted.
3. Scroll or to select the base you want or
Automatic
to connect to the base with the strongest signal. Press OK.
De-register a handset
Use one handset to de-register another handset from the
same base.
1. Press
MENU then scroll to
2. Scroll down to
De-register
Registration
. Press OK.
and press OK.
3. Enter the system PIN (original setting 0000) then press
OK. The screen lists all handsets registered to the base.
4. Scroll or to select the handset you want to
deregister and press
5. Press
YES to confirm or NO to return to the previous
OK.
screen listing the handsets.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 89
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Help
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more
quickly. This is a standard sign of wear and the batteries will need replacing.
For spare 2 x AAA rechargeable NiMH batteries, please contact the BT Equinox Helpline
0870 605 8047. The batteries should be replaced as a pair only, and the old batteries
disposed of properly.
Remove the battery compartment cover and remove existing batteries. Insert new batteries
and replace the compartment cover.
Note: BT accepts no responsibility for damage caused to your BT Equinox handset by
using any other type of batteries.
ProblemsPossible cause
No display
No dial toneCheck that the telephone line cord is plugged into the
The batteries may be dead. Recharge or replace the
batteries.
Is the handset switched off? To switch the handset on,
see page 18.
phone socket.
Check that the base is connected to the mains power
and switched on.
89
If you experience any problems, please call the Helpline on 0870 605 8047
Page 90
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90
Help
ProblemsPossible cause
You cannot link up
Is the display flashing ? Check that the base is
with the baseconnected to the mains power and switched on.
Are you are out of range? Move the handset closer to
the base.
Are the batteries low or flat? If so, charge the batteries
or replace them if necessary.
If using more than one base, check that you are connected
to the correct base.
No ring on the handsetCheck that the ringer volume is switched on, see page 72.
Check that the base is plugged into the phone socket
and that it is also connected to the mains power and
switched on.
Buzzing noise on my Sometimes, your BT Equinox 1350 and other DECT GAP
radio, TV, computer compatible handsets can interfere with other electrical
or hearing aidequipment if placed too close. Try moving it at least one
metre away from such appliances.
The charging does notCheck that the base is plugged into the mains socket
appear to be workingand switched on.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 91
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
ProblemsPossible cause
Check that you are using the correct power adaptor plug.
BT Equinox 1350 base – Item Code 003993
BT Equinox 1350 Twin charger – Item Code 021299
Check that the handset has slotted correctly into the base.
Check that the handset batteries have been correctly
fitted.
Cannot adjust an Someone else might be making changes using another
option in the basehandset. Try again when the other handset user has
finished.
SMS messages The base station power supply or telephone line cord
cannot be sent and might not be properly connected. Check that the base
screen displays station power supply is plugged into the mains socket
Unable To Sendand switched on and that the telephone is plugged into
the telephone wall socket.
There might be a fault on the line.
Check your telephone line is working properly.
You might have deleted the server number in error.
Refer to
page 45 for instructions on how to enter the
number.
Your SMS memory might be full.
Delete unwanted text messages,
see page 41.
Help
91
If you experience any problems, please call the Helpline on 0870 605 8047
Page 92
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92
Help
ProblemsPossible cause
Cannot send text
Check Service Centre number is correct including 1470
prefix.
Check call barring (option 4) is not activated on your line
if you have the call barring service rented from BT.
Cannot receive textMore than one SMS product plugged into the line.
Remove other products.
Check service centre number is correct.
Ensure you have subscribed to a Caller Display Service and
that it is active. You can check this by noting if your phone
displays data regarding your caller’s number when you
receive an incoming call.
Phone is registered This may be due to your phone being de-registered.
to the SMS service
and text has been
All you need to do is type Register and send it to 00000.
previously sent andYou will receive a confirmation message back. This
received but you areassumes that your Caller Display service is active and
now only receiving working on your line.
incoming messages
as voice text
Note: Messages sent to 00000 are not charged for.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 93
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
Help
Further help and advice for SMS related queries on BT lines:
BT Residential customers – call 151, choose option 2, when prompted by the Fault
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
BT Business customers – call 154, choose option 2, when prompted by the Fault
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
For other telephone service providers please contact their customer services.
For other telephone service providers please contact their customer services.
Billing enquiries:
Refer to the telephone number shown on your telephone bill.
Other functions and services available from the SMS service
By sending the following commands to the BT text self administration facility you can
control functions and capabilities in your SMS phone and the way messages are handled.
MENU. Press OK to select SMS. Press OK again to select
Press
Write Message
. Type in
the following commands (depending upon what you wish to
do) and send to 00000.
This will enable you to opt out from receiving voice text messages.
93
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Page 94
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94
Help
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
This means
all incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
If you are sending a message from a fixed line phone to another fixed line phone.
Forces a message sent to be delivered as voice text even though the
recipient may have an SMS enabled phone and usually receives written text.
This command is inserted at the start of the message and applies only to
that message, e.g. “Hello I will be home late”.
If you are sending a message from a fixed line phone and require a status report.
Will allow a status report to be send back to you when you have sent a
message to confirm delivery. Place at the start of your text
message. Write the message and send it. You will receive a reply text back
to your phone giving the status report for that message.
BT Equinox Helpline
0870 605 8047
Call the dedicated BT Equinox Helpline:
if you are having difficulties using your BT Equinox 1350
if you need replacement batteries or mains power unit
Lines open 9am – 5.30pm, Monday to Friday and 9.30am – 2.30pm Saturday
If you experience any problems, please call the Helpline on 0870 605 8047
Page 95
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
General information
Important
This equipment is not designed for making any telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Safety
General
Only use the power supply included with the product. Using an unauthorised power
supply will invalidate your guarantee and may damage the telephone. The item number
for the power supply used with the base is 003993. The item number for the power
supply used with the charger is 021299 (only applicable when you have purchased a
BT Equinox 1350 multiple pack).
Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are
available from the BT Equinox Helpline 0870 605 8047.
Do not open the handset (except to replace the handset batteries) or the base. This could
expose you to high voltages or other risks. Contact the Helpline for all repairs.
Radio signals transmitted between the handset and base may cause interference to
hearing aids.
It is recommended that advice from a qualified expert be sought before using this
product in the vicinity of emergency/intensive care medical equipment.
95
If you experience any problems, please call the Helpline on 0870 605 8047
Page 96
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96
General information
It is recommended that if you have a pacemaker fitted you check with a medical expert
before using this product.
Your product may interfere with other electrical equipment, e.g. TV and radio sets,
clock/alarms and computers if placed too close. It is recommended that you place your
product at least one metre away from such appliances to minimise any risk of
interference.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release
of highly toxic chemicals.
Cleaning
Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the product. Never use a dry cloth as this
may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being recharged or during prolonged
periods of use. This is normal. However, we recommend that to avoid damage you do not
place the product on antique/veneered wood or other surfaces which might be affected.
Do not stand your product on carpets or other surfaces which generate fibres, or place it
in locations preventing the free flow of air over its surface.
Do not submerge any part of your product in water and do not use it in damp or humid
conditions, such as bathrooms.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 97
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
General information
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We
recommend that you unplug the power and telephone line cord from the base for the
duration of the storm.
Guarantee
Your BT Equinox 1350 is guaranteed for a period of 12 months from the date of
purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s
or its agent’s discretion the option to replace the BT Equinox 1350 or any component
thereof, (other than batteries), which is identified as faulty or below standard, or as a
result of inferior workmanship or materials. Products over 28 days old from the date of
purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the 12 month guarantee
period.
Proof of purchase is required.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or
repair other than through approved agents.
This guarantee does not affect your statutory rights.
97
If you experience any problems, please call the Helpline on 0870 605 8047
Page 98
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98
General information
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning it, please read the Help
section beginning on page 89, or contact the BT Equinox Helpline on 0870 605 8047,
9am to 5.30pm Monday to Friday and 9.30am to 2.30pm Saturday.
In the unlikely event of a defect occurring, please follow the Helpline’s instructions for
replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet
the approval requirements for connection to the telephone network. We recommend that
you contact BT’s approved repair agent, Helpdesk Solutions on 08702 405029 or a local
qualified repairer.
Returning your phone
If the Helpline is unable to remedy your problem they will ask you to return the product.
Where possible, pack the product in its original packaging. Please remember to include
all parts, including the line cords, power supply units and the original batteries. (Please
note that we cannot take responsibility for goods damaged in transit.) Please obtain and
keep proof of posting from the Post Office, or your preferred carrier.
If you experience any problems, please call the Helpline on 0870 605 8047
Page 99
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General information
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used
to calculate the number of items which may be connected to any other telephone line.
Your BT Equinox 1350 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephone may not ring.
With different telephone types there is no guarantee of ringing, even when the REN is
less than 4.
Only use the approved power adaptor and charger.
Only use approved AAA NiMH rechargeable batteries.
Connecting to a switchboard
This product is intended for use within the UK for connection to public telephone network
and compatible switchboards, which support tone dialling and timed break recall. If in
doubt please consult your service provider.
99
If you experience any problems, please call the Helpline on 0870 605 8047
Page 100
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100
General information
Access code and entering a pause
If you are connecting your BT Equinox 1350 to a switchboard/PBX you may need to prefix
stored numbers with an access code (e.g. 9) in order to get an outside line. So that the
switchboard has time to pick up an outside line, you may also need to add a Pause after
the access code.
A pause is entered when storing a number in the phonebook
(see page 76) by pressing and holding the button on the handset or base until
code
P
the display shows
.
(see page 26) or PABX access
Dialling mode
With some switchboards/PBXs you may need to switch the dial mode from Tone to Pulse,
otherwise you should not need to adjust this setting.
1. Press
2. Press
MENU then scroll to
Mode
then press OK.
or to highlight the setting you want. Press
Base Settings
and press OK. Press to highlight
OK to confirm.
Dial
If you experience any problems, please call the Helpline on 0870 605 8047
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