BT BT DIVERSE 6410 User Manual

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

User Guide

BT DIVERSE 6410

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

■ Download pictures and ring tones from your PC.

■ Directory lets you store up to 200 names and numbers

for easy dialling.

■ Copy the whole directory or individual entries to and

from your mobile phone SIM card.

■ Headset lets you keep your hands free for other tasks

while making and receiving calls.

■ Send and receive SMS text messages.

■ Caller Display lets you see who’s calling and your phone

stores details of the last 30 callers in a Calls list (feature requires subscription to a Caller Display service).

■ Expandable system. You can have up to 6 GAP

compatible handsets registered to your BT Diverse 6410 base. Make internal calls between two handsets while a third is on an external call.

■ Digital call clarity with up to 300m range outdoors and

up to 50m indoors (in ideal conditions).

Welcome…

to your BT Diverse 6410 digital cordless telephone

Section

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages.

■ Need help?

If you have any problems setting up or using your BT Diverse 6410, contact the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

■ Hearing aid?

Please note that the BT Diverse 6410 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

Got everything?

■ BT Diverse 6400

handset

■ BT Diverse 6410 base

■ Mains power adaptor

■ Telephone line cord

■ Belt clip

■ Headset

■ USB cable

■ BT Picture and Ringtone

Manager application CD

■ 2 x AAA rechargeable

batteries If you have purchased

a BT Diverse 6410 multiple pack you will also have the following for each additional handset:

■ BT Diverse 6400 charger

■ 2 x AAA NiMH

rechargeable batteries

■ Mains power adaptor for

the charger

Getting started . . . . . . . . . . . . . . . . . .7

Location . . . . . . . . . . . . . . . . . . . . . . .7

Setting up . . . . . . . . . . . . . . . . . . . . . .7

Battery low warning . . . . . . . . . . . . . . .8

Getting to know your phone . . . . . . .11

Handset . . . . . . . . . . . . . . . . . . . . . . .11

Main display icons . . . . . . . . . . . . . . . .12

Base . . . . . . . . . . . . . . . . . . . . . . . . . .12

Navigating the menus . . . . . . . . . . . . .13

Menu map . . . . . . . . . . . . . . . . . . . . . .14

Using your phone . . . . . . . . . . . . . . . .15

Switch handset on and off . . . . . . . . . .15

Handset ringer on/off . . . . . . . . . . . . .15

Making calls . . . . . . . . . . . . . . . . . . . .15

Handsfree . . . . . . . . . . . . . . . . . . . . . .16

Volume . . . . . . . . . . . . . . . . . . . . . . . .16

Headset . . . . . . . . . . . . . . . . . . . . . . .16

Secrecy . . . . . . . . . . . . . . . . . . . . . . . .17

Redial . . . . . . . . . . . . . . . . . . . . . . . . .17

Keypad lock . . . . . . . . . . . . . . . . . . . . .19

Quick access to Messages . . . . . . . . . .19

SMS texts . . . . . . . . . . . . . . . . . . . .19

Calls . . . . . . . . . . . . . . . . . . . . . . . .20

Directory . . . . . . . . . . . . . . . . . . . . . . .20

Open the directory . . . . . . . . . . . . . . .20

Entering names . . . . . . . . . . . . . . . . . .20

Writing tips . . . . . . . . . . . . . . . . . . . . .21

Character map . . . . . . . . . . . . . . . . . .21

New directory entry . . . . . . . . . . . . . . .22

Insert a pause into a directory entry . . .22

Dial from the directory . . . . . . . . . . . .23

View a directory entry . . . . . . . . . . . . .23

Copy an entry to another handset . . . .23

Copy the entire directory

to another handset . . . . . . . . . . . . . . .24

Edit an entry . . . . . . . . . . . . . . . . . . . .25

Delete an entry . . . . . . . . . . . . . . . . . .25

Delete the entire directory . . . . . . . . . .26

Copy to/from SIM card . . . . . . . . . . . . .26

Internal calls . . . . . . . . . . . . . . . . . . . .27

Call another handset . . . . . . . . . . . . . .27

Transfer a call to another handset . . . .28

Put a caller on hold and

call another handset . . . . . . . . . . . . . .28

Conference call . . . . . . . . . . . . . . . . . .29

Caller Display . . . . . . . . . . . . . . . . . .30

Calls list . . . . . . . . . . . . . . . . . . . . . . .30

New calls . . . . . . . . . . . . . . . . . . . . . . .30

View the Calls list . . . . . . . . . . . . . . . .31

Dial from the Calls list . . . . . . . . . . . . .31

In this guide

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

5In this guide

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

Copy a number to the directory . . . . . .31

Delete an entry in the Calls list . . . . . .32

Delete the entire Calls list . . . . . . . . . .32

BT Calling Features . . . . . . . . . . . . . .33

BT Directory Enquiries . . . . . . . . . . . . .33

Call Divert On . . . . . . . . . . . . . . . . . . .34

Call Divert Off . . . . . . . . . . . . . . . . . . .34

Check Divert . . . . . . . . . . . . . . . . . . . .34

Call Waiting On . . . . . . . . . . . . . . . . . .34

Call Waiting Off . . . . . . . . . . . . . . . . . .34

Check Call Waiting . . . . . . . . . . . . . . .35

BT Helpdesk . . . . . . . . . . . . . . . . . . . .35

SMS text messages . . . . . . . . . . . . . .36

Subscribe to SMS service . . . . . . . . . . .36

Cost of fixed line service . . . . . . . . . . .37

Send an SMS text message . . . . . . . . .37

Receiving a call while

writing a text . . . . . . . . . . . . . . . . . . . .38

Entering text . . . . . . . . . . . . . . . . . . . .39

Special characters . . . . . . . . . . . . . . . .39

Writing tips . . . . . . . . . . . . . . . . . . . . .40

SMS templates . . . . . . . . . . . . . . . . . .40

Edit SMS templates . . . . . . . . . . . . . . .41

Delete SMS templates . . . . . . . . . . . . .41

Read, edit and send draft

SMS messages . . . . . . . . . . . . . . . . . .42

Reading SMS text messages . . . . . . . .43

SMS Alert . . . . . . . . . . . . . . . . . . . . . .44

SMS Service Centre numbers . . . . . . . .44

Adding or changing

SMS Service Centre numbers . . . . . . . .45

Select a Send Service Centre

number . . . . . . . . . . . . . . . . . . . . . . . .45

SMS User Areas . . . . . . . . . . . . . . . . . .46

Set user area . . . . . . . . . . . . . . . . . . . .46

How callers send a text to a

user area . . . . . . . . . . . . . . . . . . . . . . .47

Open a user area . . . . . . . . . . . . . . . . .47

Sounds & Pictures . . . . . . . . . . . . . . .48

Supported File Formats . . . . . . . . . . . .48

Install the BT Picture and Ringtone

Manager . . . . . . . . . . . . . . . . . . . . . . .48

Pictures . . . . . . . . . . . . . . . . . . . . . . . .49

Download a picture . . . . . . . . . . . . . . .49

Edit a picture . . . . . . . . . . . . . . . . . . . .50

Save an image file on your PC . . . . . . .52

Set, rename or delete a

handset picture . . . . . . . . . . . . . . . . . .52

Ringtones . . . . . . . . . . . . . . . . . . . . . .53

Download a ringtone . . . . . . . . . . . . . .53

Set, rename or delete a ringtone . . . . .54

Record a ringtone . . . . . . . . . . . . . . . .55

Uninstall . . . . . . . . . . . . . . . . . . . . . . .55

Repair . . . . . . . . . . . . . . . . . . . . . . . . .56

Handset settings . . . . . . . . . . . . . . . .57

Ringer melody and volume . . . . . . . . .57

Screen font and contrast . . . . . . . . . . .57

Battery save mode . . . . . . . . . . . . . . . .58

Handset name . . . . . . . . . . . . . . . . . .59

Handset backlight beeps . . . . . . . . . . .59

Auto talk . . . . . . . . . . . . . . . . . . . . . . .60

Select base . . . . . . . . . . . . . . . . . . . . .61

Base settings . . . . . . . . . . . . . . . . . . .62

Ringer melody and volume . . . . . . . . .62

Dialling mode . . . . . . . . . . . . . . . . . . .62

Music on hold . . . . . . . . . . . . . . . . . . .63

System PIN . . . . . . . . . . . . . . . . . . . . .63

Repeater mode . . . . . . . . . . . . . . . . . .64

Calendar/Clock . . . . . . . . . . . . . . . . . .65

Appointment reminder . . . . . . . . . . . .65

Alarm . . . . . . . . . . . . . . . . . . . . . . . . .66

Time & Date . . . . . . . . . . . . . . . . . . . .67

Additional handsets and bases . . . . . .68

another base . . . . . . . . . . . . . . . . . . . .69

Select a base . . . . . . . . . . . . . . . . . . . .70

De-register handset . . . . . . . . . . . . . . .70

Help . . . . . . . . . . . . . . . . . . . . . . . . . .71

Possible problems with SMS . . . . . . . . .72

Helpline . . . . . . . . . . . . . . . . . . . . . . .75

For your records . . . . . . . . . . . . . . . . .76

General information . . . . . . . . . . . . . .77

Safety . . . . . . . . . . . . . . . . . . . . . . . . .77

Cleaning . . . . . . . . . . . . . . . . . . . . . . .78

Environmental . . . . . . . . . . . . . . . . . . .78

Connecting to a switchboard . . . . . . . .79

Guarantee . . . . . . . . . . . . . . . . . . . . . .79

Additional/Replacement items . . . . . . .81

How many telephones can you have? . .81

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .81

6 In this guide

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

WARNING

Do not place your BT Diverse 6410 in the bathroom or other humid areas.

Handset range

The BT Diverse 6410 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the base and the handset, e.g. base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The symbol on your handset screen indicates when you are in range. When you are out of range, it flashes and the screen displays SEARCHING and there is a beep, you are out of range.

IMPORTANT

Do not connect the telephone line until at least one of the handsets is fully charged.

The base station must be plugged into the mains power at all times.

Which socket?

Power socket

Telephone line socket

Location

You need to place your BT Diverse 6410 base close enough to a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Diverse 6410 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the mains power adaptor into the power socket on the underside of the base. Plug the other end into the mains socket. The Power/In Use and message indicators light up.

Getting started

Power adaptor cable

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

3. Charge the handset batteries for at least 16 hours by placing the handset on the base. The screen shows the battery icon filling up.

4. Connect the telephone line cord to the base and plug the other end into the wall socket.

Your BT Diverse 6410 is ready for use.

Battery low warning

When the batteries need recharging, the handset beeps and the display shows .

Battery level

The battery symbol shows the current level.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).

Running the batteries right down at least once a week will help them last as long as possible.

On a full charge, your BT Diverse 6410 handset gives you up to 10 hours talk time or up to 30 hours standby. Standby time is increased if set to battery save mode, see page 58 for details.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced.

Batteries and handset may become warm during charging. This is normal.

Getting started

Telephone line cord

Providing you have subscribed to your network’s Caller Display service, the day and time is automatically set when you receive your first incoming call.

However, you can also set the day and time manually, see page 67.

BT Diverse 6410 multiple pack owners only

Location

You need to place your BT Diverse 6410 charger close enough to a mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the charger.

Getting started

Under no circumstances use nonrechargeable batteries. Only use NiMH rechargeable batteries with a recommended capacity of 750mAh. Using inappropriate batteries will invalidate your guarantee and may damage the telephone.

Helpline

If you are having any difficulties setting up or using your BT Diverse 6410, please call the BT Diverse Helpline on 0870 240 3962 or email

bt.helpdesk@vtecheurope.com

Power adaptor cable

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

2. Plug the power adaptor into the mains wall socket and switch the power on.

3. The batteries are already inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

4. Place the handset in the charger and charge the handset for at least 16 hours.

Follow instructions on page 68 for registering additional handsets to the BT Diverse 6410 base.

Getting started

Getting to know your phone

Display

Shows the status of your handset.

Menu/Options

Opens the menu, page 13.

Selects on screen options.

Talk/Handsfree

Press to make a call, page 15.

Also used for Handsfree calling,

page 16.

Keypad

R. Recall

For use with switchboards and

certain network services.

Message indicator

Flashes when you have missed calls or SMS messages.

Navigation

Lets you redial numbers, 17, open your text message inbox, page 19, make internal calls, page 27 open the Calls list, page 20 and adjust the volume during a call, page 16.

Names/Options

Opens the directory, page 20 Selects on screen options.

End

Press to end calls. Also lets you exit from menu.

Headset socket

Lets you plug in a headset,

page 16.

Quick access to a range of BT Calling Features, page 33.

Handset

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

1:08pm 01/01/05

Clear Inbox

Handset 3

You have new

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

Getting to know your phone

Main display icons

Angled – during a call.

Moving – incoming call or

caller on hold.

New calls.

Time

In range. Flashes when you are out of range.

Keypad lock on.

Date.

Handset ringer off.

Shows current battery level.

Base

Power/In Use

indicator

On when the

power

is connected.

Flashes when line

is in use.

Find

Rings all registered

handsets, so you

can find them.

Used to register

additional

handsets.

SIM reader

Insert a SIM card for copying numbers/ names to the directory, page 26.

Navigating the menus…

Your BT Diverse 6410 has a menu system which is easy to use. Each menu leads to a list of options. Have a look at the menu map on the following page.

1. Press MENU to open the main menu and use the Navigation button to scroll up or down to the menu you want.

2. Press the OK option button to access the features in the menu.

… and selecting menu options

Once the menu list you want is open, use the navigation button to scroll up or down through the options then press OK to select the option you want. For example, to adjust the handset ringer melody for external calls:

1. Press MENU then scroll DOWN to

HANDSET SETTINGS

and press OK. Display shows

RINGER

2. Press OK. Display highlights

EXTERNAL

ringtone name. Press RIGHT or LEFT to display and hear the next option. Press SAVE to confirm.

Go back one level

You can go back to the previous menu level at any time by pressing the BACK option button.

Getting to know your phone

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

Menu map

Names

New entry Show details Delete entry Edit entry Copy entry Copy directory SIM copy Delete all

SMS

Write messages

Inbox Drafts Outbox Templates SMS Settings

Sounds & Pictures

Ringtones Pictures Record

Ringtones

Handset Settings

Ringer Display Battery Save Handset name Keypad Auto Talk Select Base

Base Settings

Ringer Dialling Music on hold System PIN Repeater mode

Calendar/ Clock

Appointments Set Alarm Time/Date

Registration

De-Register H/Set

Getting to know your phone

Exit menu

If you want to exit a menu or the directory, either press

END until the display returns to standby, or press BACK

until the standby screen appears.

Note

Press the BACK options button to go back to the previous step in a menu. Or press END to cancel and return the phone to standby.

Call timer

Your handset automatically times the duration of every external call. The time is shown during the call and for a few seconds after the call has ended.

Switch handset on and off

1. Press and hold to switch the handset off.

2. Press again to switch it back on.

Handset ringer on/off

1. Press and hold to switch the handset ringer off. Display shows

RINGER OFF

then .

2. Press again to switch it back on.

Making calls

Make an external call

1. Press , dial the number. The In Use light on the base flashes to indicate the line is in use.

Preparatory dialling

1. Enter the number first. If you make a mistake press

CLEAR to delete. Press to dial.

End a call

1. Press or place the handset back on the base.

Using your phone

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to both sides of your conversation.

1. Press twice. Display shows and you can hear the dial tone over the handset speaker. Dial the number.

2. To switch the call back to the handset, press .

Volume

1. During a call, press the navigation button UP or DOWN to increase or decrease the call volume.

Headset

1. Peel back the rubber bung and plug the headset into the socket on the side of the handset.

2. Make and receive calls as normal.

Using your phone

Secrecy

When on a call, you can talk to someone in the same room without your caller hearing.

1. During a call, press SECRECY. Display shows

SECRECY

. Your caller cannot hear you.

2. Press OFF again to resume your call.

Redial

You can redial any of the last ten numbers.

Redial

1. Press . The last number dialled is displayed.

2. Scroll UP or DOWN to the number you want.

3. Press to dial.

Delete a redial number

1. Press . The last number dialled is displayed. Scroll UP or DOWN to the number you want.

2. Press OPTIONS,

DELETE CALL

is highlighted.

3. Press OK. The number is deleted. Press the to return to standby.

Using your phone 17

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

Save a redial number

You can save a number to the directory.

1. Press . The last number dialled is displayed. Scroll UP or DOWN to the number you want.

2. Press OPTIONS and scroll DOWN to

SAVE NUMBER

Press OK.

3. Enter the NAME (see Entering names page 20).

4. If necessary scroll DOWN to edit the NUMBER.

5. Scroll down to

RINGTONE

then press LEFT or RIGHT to

select a ringtone for that number.

6. Scroll DOWN to

PICTURE

then press LEFT or RIGHT to select a picture that will be displayed when that number calls. Press VIEW to see the picture then USE to select it.

7. Press SAVE to store the entry.

8. Press BACK to return to standby

Delete all redial numbers

1. Press . The last number dialled is displayed.

2. Press OPTIONS then scroll DOWN to

DELETE ALL CALLS

and press OK.

DELETE ALL CALLS?

is displayed.

3. Press YES to confirm or NO to cancel. Press to return to standby.

Using your phone

Keypad lock

You can lock the keypad to prevent accidentally dialling numbers while carrying it around.

1. Press and hold until you hear a beep. Screen shows

KEYPAD LOCKED

2. To unlock the keypad, press UNLOCK then . Display shows

KEYPAD UNLOCKED

Quick access to messages

When the screen shows you have new CALLS, answering machine MESSAGES or SMS text messages, press on the navigation button to see details of new missed calls and/or new text messages.

New calls, answering machine messages and SMS text messages are indicated on all registered handsets until viewed.

SMS texts

1. Press . Screen highlights

SMS

. Press OK.

2. Scroll UP or DOWN through the message list. Press READ to read the message.

3. Press OPTIONS to Delete, Save Number or Delete All.

4. Press BACK to return to the previous menu.

Using your phone 19

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Calls

1. Press . Screen highlights

SMS

2. Scroll DOWN to

CALLS

. Press OK.

3. Scroll UP or DOWN through the Calls list.

4. Press OPTIONS to Delete, Save Number or Delete All.

5. Press BACK to return to the previous menu.