BT BT4500 Quick Setup And User Manual
Designed to block nuisance calls
Quick Set-up and User Guide
BT4500
Big Button Cordless Phone with Answer Machine
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Important – please read first2
• Only use the line cord, power supply and rechargeable batteries supplied with
your phone.
• Make sure that the power supply is connected to a known working socket.
• Connect your phone to the power supply and allow the batteries to charge for 24
hours before connecting the line cord to your telephone socket.
• To make sure you get the best range and reception from your handset, avoid
interference by placing the base unit away from large metal objects such as
fridge freezers and microwave ovens or electronic products such as computers
and TVs.
Answer machine – handy hint
Make sure the telephone is set to Answer and record and that the Ring delay
is set to answer before any voicemail service i.e. BT Answer 1571, or similar.
The default setting is four rings. If you want to change this, please see page 42-43.
Inductive coupler
The BT4500 has an in-built inductive coupler for use with digital hearing aids.
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1666 BT4500 UG [5].indd 2 09/04/2013 15:04
3
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Check box contents
Handset Base
Telephone line cord
(pre-installed)
Handset
Charger
Mains power adaptor
(item code 066270)
2 x AAA Ni-MH 550 mAh
rechargeable batteries
(already in handset)
Mains power adaptor
(item code 066270)
2 x AAA Ni-MH 550 mAh
rechargeable batteries
(already in handset)
Important
Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this
product might not work. Any replacement rechargeable batteries must be of the same type.
BT accepts no responsibility for damage caused to your BT4500 if you use any other type of batteries.
Contents for each additional handset (multipacks only)
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Where to put your phone
• Place the base within
3 metres of a mains power
socket and 3 metres of a
phone socket so the cables
will reach.
• Make sure it’s at least a
metre away from other
electrical appliances to avoid
interference.
• Don’t place the phone or
base in a bathroom or other
humid area.
• The product works by
sending radio signals
between the handset and
base. The strength of the
signal depends on where you
position the base. Putting it
as high as possible can help
give you the best signal.
IMPORTANT
• Don’t connect the phone line
to a phone socket until the
handset is fully charged.
• The base station should
be plugged into the mains
power socket all the time.
1. Plug the mains
power adaptor
into the base.
2. Plug the other end
of the power adaptor
into the wall power
socket and switch on.
Quick set-up guide4
1 Plug in
The phone line cord is pre-installed but don’t
plug the other end into the wall socket yet.
1
2
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Quick set-up guide 5
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Talk/Standby time
Under ideal conditions, the
handset batteries should give
up to 16 hours talk time or
180 hours standby on a single
charge. (This doesn’t mean you
can unplug the base or leave
the handset for this length of
time without charge).
Please note that new Ni-MH
rechargeable batteries don’t reach
full capacity until they’ve been in
normal use for several days.
Battery Low warning
The
icon will flash, you’ll
see the message
Battery
Low in the display and hear a
warning beep every minute,
to indicate that you need to
recharge your handset. You can
remove the display message by
selecting
Hide. If the battery
charge completely runs out,
the display will show
Charge
Batteries!. You must recharge
the handset batteries before
you can use the handset. If the
charge completely runs out the
handset will switch off. Place
the handset on the base or
charger to charge.
Quick set-up guide 5
2 Activate the batteries and
follow the Set-up wizard
1. Activate the batteries by pulling the plastic tab
away from the back of the handset.
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
2. The Power on animation will start up and then the
handset will check for a link with the base station,
once found the screen will show
Set time and
date
. The set-up wizard will take you through the
steps for: setting the time and date, recording your
outgoing message for the answer machine, using
Caller Display, setting call blocking and adding
contacts to your phonebook.
Select
Yes by pressing the Left option button if you
want to follow the set-up wizard prompt or select
No by pressing the Right option button to continue
to the next prompt until set up is complete.
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Quick set-up guide6
Battery performance
• To keep the batteries in the
best condition, leave the
handset off the base for a
few hours at a time.
• Running the batteries right
down at least once a week
will help them last as long as
possible.
• After charging your handset
for the first time, subsequent
charging time for the
batteries is approximately
8 hours.
• The charge capacity of
rechargeable batteries will
go down over time, which
will reduce the talk and
standby time. Eventually
they’ll need replacing.
For details on how to get
replacement batteries, call
the helpline on 0800 145
6789*.
3. Once set-up is complete your handset will display
Please check line cord, place the handset on the
base to charge until step 4.
4. After 24 hours, plug the phone line cord into the
phone wall socket.
IMPORTANT
Charge the handset batteries for 24 hours or your
phone might not work.
Set up your additional handsets (multi packs only)
1. For additional handsets and chargers: plug the
mains power adaptor into the back of the charger
and plug the other end into the mains wall socket
and switch on the power.
1
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Quick set-up guide 7
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2. Activate the batteries as explained on page 5. If you
set the time and date on the first handset then it
will be shared with all other handsets in your multi
pack once you activate the batteries.
3. Place the handset on the charger to charge for
24 hours.
If you ever need to remove the batteries, simply
slide open the battery compartment cover and ease
out the batteries.
3 Go!
Your BT4500 is now ready for you
to use
• For instructions on making a call, go to page 21.
• For help personalising your phone’s settings,
go to page 53.
• For instructions on using the answer machine,
go to page 39.
Quick set-up guide
7
Using your BT4500
on a broadband line?
If so, you need to fit an
ADSL microfilter between
the phone line cord and the
phone socket. You can get
BT ADSL microfilters from
bt.com/shop
If you use BT Infinity you
will not need to use an ADSL
microfilter. For other types of
broadband, please check with
your provider if a microfilter
is required.
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Quick set-up guide
Please note, other products
connected to the line are not
compatible with this feature
and will still ring.
You must subscribe to a Caller
Display service from your
network provider for the block
nuisance calls feature to work.
Charges may apply.
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8
4 Block nuisance calls
The BT4500 can block calls from certain call types,
e.g. international calls or from specific numbers
to help prevent nuisance calls. You can store up to
10 specific blocked numbers. Calls from numbers
stored in your blocked calls list cannot leave a
message on your answer machine but calls blocked
by call type can.
1. Select
Menu, scroll to Call control and
press
OK.
2. Press
until Block calls is displayed and press
OK. You now have 2 choices:
i) To block calls by type, when
By call type is
displayed, press
OK. Press or to display
the call type you want:
Int. national, Withheld
numbers
, No Caller ID or Payphone and press
OK. Then press or to display Allowed or
Blocked and press OK to save.
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If you cannot find the answer
to your problem in this user
guide, then please call our free
Helpline on 0800 145 6789*.
Our dedicated advisors are
more likely to be able to help
you than the retailer where you
made your purchase.
Quick set-up guide 9
ii) To block calls by a specific number, press to
display
By number and press OK. You will enter the
block calls list, select
Add and enter the number you
want to block (or you can select
Options and select
a number from the phonebook or calls list) and
select
Save.
For more information on Call control settings,
go to page 27.
5 Help
Most problems can be fixed with a few simple
checks, you may find the answer in the Help
section on page 69 or see our online frequently
asked questions at bt.com/producthelp
Alternatively, call the Helpline on 0800 145 6789*
* Calls made from within the UK mainland network are free. Mobile and
international call costs may vary.
For more information and
general advice on handling
unwanted calls please go to
bt.com/unwantedcalls
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10 In this guide
Getting to know your phone
Handset buttons ..............................14
Handset display/display icons ...........16
Finding your way around your phone 17
Menu map .......................................18
Base ................................................20
Using the phone
Switch the handset on or off .............21
Make an external call .......................21
Preparatory dialling .........................21
End a call.........................................21
Receive a call ...................................21
Call Waiting .....................................22
Mute ...............................................22
Incoming speech/Handsfree volume .23
Amplify ...........................................23
Make a handsfree call .......................23
Answer a call handsfree ....................24
Switch to handsfree during a call ......24
Redial .............................................24
Voicemail (1571) .............................24
Record a call ....................................25
Play a recorded call ..........................25
Lock/unlock the keypad ...................26
Turn the handset ringer on or off .......26
Finding handset (paging) .................26
Call control settings
Set-up Do not disturb ......................27
Block nuisance calls .........................27
Phonebook
Store a contact ................................29
Character map .................................30
Assign a ringtone to a contact ...........30
View/dial a contact ..........................31
Edit a contact ..................................31
Delete a contact ..............................32
Delete all contacts ...........................32
View the contact memory status .......32
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In this guide 11
Speed dial
Save a speed dial entry .....................33
Dial a speed dial entry ......................33
Edit a speed dial entry ......................34
Delete a speed dial entry ..................34
Caller Display and the Calls list
Caller Display ...................................35
Calls list ...........................................35
Missed call notification .....................36
View and access options in
the Calls list .....................................36
Save a Calls list entry to your contacts 37
Delete an entry in or the
entire Calls list .................................37
Answer machine
Using the answer machine from
the handset .....................................39
Switch the answer machine on or off . 39
Set the answer mode .......................39
Outgoing messages..........................40
Record your own outgoing message..40
Play the current outgoing message ...41
Reinstate the pre-recorded
outgoing message ...........................41
Record a memo ...............................42
Answer delay ...................................42
Set the answer delay ........................43
Set the maximum message length .....43
Set the message alert on or off .........44
Call screening ..................................44
Turn call screening on or off ..............44
Using call screening .........................45
Message playback using the handset 45
Delete a message .............................47
Delete all old (played) messages .......47
Save a number in the answer phone
message list to your contacts ............47
Using the answer machine from
the base ..........................................48
Switch the answer machine on or off . 48
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In this guide
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12
Message playback using the base ......48
Delete all old (played) messages .......49
Remote access .................................50
Set the remote access PIN for the
first time .........................................50
Change the remote access PIN ..........51
Turn remote access on or off .............51
If you forget to switch on your
answer machine ...............................51
Operating your answer
machine remotely ............................52
Settings
Set the handset ringtone for
external or internal calls ...................53
Set the handset ringer volume ..........53
Adjust the handset ringer tone .........54
Turn the handset tones on or off .......54
Change the handset display contrast .54
Turn the screensaver on or off ...........55
Change the handset name ................55
Change the call settings ...................55
Set the base ringtone melody ...........56
Set the base ringer volume ...............56
Set a PBX access code ......................57
Change the system PIN.....................57
Reset the handset or base settings ....58
Clear the handset or base user data ...58
Clock/Alarm
Set the time format (12 or 24 hour) ..59
Set the time and date .......................59
Set an alarm ...................................60
Stopping the alarm when it goes off . .60
BT Calling Features
Pre-stored numbers in the Calling
Features menu .................................61
Using Call Diversion ..........................61
Cancel Ringback ..............................62
Using Call Waiting ...........................62
Using Reminder call .........................63
Using Call barring .............................63
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In this guide 13
Using Anonymous call reject .............64
Using additional handsets
Registering an additional handset .....65
De-register a handset ......................66
Make an internal call between
handsets .........................................67
Transfer a call ...................................67
Hold 3-way call ...............................68
Help ...............................................69
General information
Safety information ...........................73
Cleaning ..........................................74
Environmental .................................74
Product disposal instructions ............74
Guarantee .......................................75
Technical information .......................76
Connecting to a switchboard ............76
Switchboard compatibility ................76
Recall (R) .........................................76
R&TTE .............................................76
Declaration of Conformance .............76
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14 Getting to know your phone
Handset buttons
Left option button
In idle mode, press to enter the main menu.
Also use to access sub menus and confirm options shown on the display above the button.
3.5mm Headset socket (on side of handset)
Up/Volume
From home screen, press to change the ringer volume, see page 53.
In talk mode, press to increase the incoming speech volume.
In menu mode, press to scroll up through the options.
Handsfree
In idle mode, press to make or receive calls handsfree, see page 23.
Talk
In idle mode, press to make and receive calls, see page 21.
Calls/Down
From home screen, press to open and scroll through the Calls list, see page 36.
In talk mode, press to decrease the incoming speech volume.
In menu mode, press to scroll down through the options.
1 (Speed dial)
From home screen, press and hold to dial BT 1571
or your stored speed dial number, see page 33.
When answer machine message is playing, press to repeat the message from the beginning.
4
When answer machine message playing, press to skip back to the previous message.
Press and hold to turn the handset ringer on or off.
When answer machine message playing, press to replay the message slowly.
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Getting to know your phone 15
Red LED Indicator
R (Recall)
R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX.
Right option button
Press to confirm the option displayed on the screen above the button, to delete or go back
to the previous screen.
In answer machine mode, deletes the current message playing.
Amplify (on side of handset)
During a call, press to boost the incoming speech volume.
Phonebook
In idle mode, press to access your stored Contacts.
End call/on or off
Press to end a call.
In idle mode, press and hold to switch the handset on or off, see page 21.
In menu mode, press to return to home screen.
3
When answer machine message is playing, press to delete the message.
6
When answer machine message playing, press to skip forward to the next message.
2-9 (Speed dial)
From home screen, press and hold buttons 2-9 to dial a stored speed dial number, see page 33.
Press and hold to lock or unlock the keypad.
Record
During a call, press to record the conversation. In idle mode, press to play recorded calls.
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Getting to know your phone
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16
Handset display
Shows handset battery status.
Scrolls when the handset is charging.
Empty frame flashes when battery needs recharging.
UnMute/Mute Indicates when Mute is on or off.
The keypad is locked.
Handset ringer is switched off.
Handset display icons
Handset name
* For full details of who has called you please make sure you have subscribed to Caller Display from your
network provider.
Time
Indicates the number of new
(missed) calls received*
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Getting to know your phone 17
Finding your way around your phone
Your BT4500 has an easy to use menu system. Each menu has a list of options,
which you can see on the menu map on the next page.
When the handset is switched on and at the home screen:
1. Select
Menu by pressing the Left option button to open the main menu.
2. Use the
or button to scroll through the available menu options.
3. When the menu you want is displayed, select
OK by pressing the Left
option button.
4. Use the
or button to scroll through the available sub menu options.
When the sub menu you want is displayed, select
OK by pressing the Left
option button.
Select the
Back option if you want to return to the previous screen.
To exit a menu and return to the home screen, press
.
If no buttons are pressed for 30 seconds, the handset returns to the home
screen automatically.
Left option button
Press to select the
option displayed on the
screen above the button.
Right option button
Press to select the option
displayed on the screen above
the button.
Up and Down navigation buttons
Scroll up or down through the
menu options.
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Getting to know your phone18
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Menu map
Answer Phone Messages (x new)
Press Options
Play message
Play msg. slowly
Delete message
Play all messages
Delete old msgs
Outgoing message Answer & record
Answer only
Record memo
Ans. phone on/off On
Off
Answer mode Answer & record
Answer only
Answer settings Answer and record Answer delay
Play msg options
Maximum msg length
Message alert
Answer only Answer delay
Call screening On/Off
Remote access Set remote access Pin
Recorded calls
Call control Do not disturb On/Off
Block calls By call type
By number
Int. national
Withheld numbers
No Caller ID
Payphone
Allowed
Blocked
Clock/Alarm Alarm
(Off, On once, On daily, Monday to Friday, Saturday & Sunday)
Time & date Set time and Set Date
Time format 12 Hours or 24 Hours
Record message
Play message
Use default msg
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Getting to know your phone 19
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Speed Dial List 1. 1571 2-9 Empty (Options or Add)
Calling Features Call diversion Divert all calls
Divert when busy
Divert if unanswered
(Set up diversion, Cancel diversion, Check diversion)
Cancel Ringback
Call waiting (Turn On, Turn Off, Check)
Reminder call (Set up reminder, Cancel reminder, Check reminder)
Call barring (Set up barring, Cancel barring, Check barring)
Anon call reject (Turn On, Turn Off, Check Status)
Settings Sounds
Handset name
Ringing External ringtone
Internal ringtone
Ringing volume
(Melody 1-15)
(Melody 1-15)
(Ringer Off or Level 1-5)
Tone adjustment Standard, Increase treble, Increase bass
Keypad tones
Confirmation tone
Handset tones
Display Contrast (Level 1-5)
Screen saver (On or Off)
Call settings Auto answer
Auto end call
Auto join calls
First ring
(On or Off)
Base settings Ringing Ringtone Melody 1-5)
Ringing volume (Ringing Off or Level 1-5)
PBX code
Software version
Registration Register handset
Deregister HS
Change system PIN
Reset Handset settings
Base settings
Delete user data
Contacts menu
Accessed by pressing
the
button,
then Options
Add contact
Edit contact
Assign ringtone
Delete contact
Memory status
Del all contacts
Calls list Menu accessed by
pressing , then Options.
Play message*
Save number
Delete call
Block number
Delete all calls
* If a message has been left on the answer machine.
(On or Off)
(Tones on or Tones off)
(Tones on or Tones off)
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20
Base
Answer on/off
Press to turn the answer
machine on or off.
When set to On, the text
‘On’ will light up on
the button.
Vol-
Decrease the speaker
volume during playback,
the call screening volume
during idle and the base
ringer volume.
Vol+
Increase the speaker
volume during playback,
the call screening volume
during idle and the base
ringer volume.
Power In use light
On when there is
power to the base.
Flashes when the line
is in use or registration is
taking place.
Stop
Press to stop
message playback.
Skip<<
During playback, press
once to skip back to
the start of the current
message. Press twice to
skip back to the start of
the previous message.
Delete
Press once to delete
the message during
playback. In idle mode,
press to delete all old
messages.
Skip>>
During playback, press to
skip forward to the start
of the next message.
Red charging light
Battery charging light.
On when the handset is
in the base charging.
Play
When you have new
messages, the button
will flash. Press once to
play new messages.
Press during playback
to pause playback.
Slow Play
Press to play messages
back slowly. If messages are
already playing you can press
this button to play them in
slow play mode (to switch
back to normal speed,
press the button).
Find Phone
Press to ring all registered
handsets, helpful for finding a
missing handset, see page 26.
Also used during the registration
process, see page 65.
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21
When you make a call, the
green In use light on the
base flashes.
Auto end
If auto end is set to On you
can end a call by placing the
handset back in the base If auto
end is set to Off, you’ll need to
press
to end the call.
Auto end On is the default
setting. See page 55-56.
Auto answer
If auto answer is set to On you
can answer a call by lifting the
handset off the base. If auto
answer is set to Off, you’ll need
to lift the handset off the base
and press
too. Auto answer
On is the default setting.
See page 55-56.
To switch the handset off
1. Press and hold
until the handset turns off.
To switch the handset on
1. Press and hold
until the handset turns on.
Make an external call
1. Press
.
2. When you hear the dial tone, enter the number.
Preparatory dialling
1. Enter the number first. If you make a mistake select
Clear by pressing the Right option button to delete
the last digit.
2. Press
to dial.
End a call
1. Press
.
Receive a call
When you receive a call, the phone rings and the
display shows
Incoming call. If you’ve got a caller
display service, the display shows the caller’s number
if it’s available or the caller’s name if it matches an
entry stored in your phonebook’s contact list.
1. Press
to accept the call. Or, to accept the call in
handsfree mode, press
.
Using the phone
Call timer
Your handset will automatically
time your outgoing and
incoming calls. The handset
shows the length of time both
during and for a few seconds
after your call.
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Using the phone
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22
You can also press to
switch between calls.
Out of range warning
When the handset is out of
range of the base, the display
will show Searching for
base…, the backlight will turn
up to 100% to indicate the alert
message and you will hear a
warning tone. After 60 seconds
the display will show No base
link. Check base. You need
to move back within range of
the base station.
If you move out of range when
you’re on a call, you’ll lose your
connection. The handset will
automatically re-connect to
the base when you move back
within range.
Call Waiting
If you’ve got a call waiting service and it is switched
on, your phone will alert you to a second incoming
call if you’re already engaged on an external call.
To switch your call waiting service on or off, see page 62.
1. You’ll hear the call waiting tone and if you also have
caller display the display will show the number of
the caller, or the name if it matches an entry in
your contacts.
2. Select
Switch by pressing the Left option button
to answer the new call and your first caller is put
on hold.
3. Select
Switch to toggle between the two callers.
4. Press
to hang up the current call.
Mute
During a call, you can talk to someone nearby
without your caller hearing.
1. During a call, select
Mute by pressing the Right
option button. The display shows
Call muted and
your caller can’t hear you.
2. Select
Unmute to return to your caller.
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Using the phone 23
Handsfree
Handsfree lets you talk to your
caller without holding the
handset and means that other
people in the room can listen
to your conversation over the
loudspeaker.
During a handsfree call,
press
or to change
the volume.
Incoming speech / Handsfree volume
During a call, you can adjust the handset incoming
speech or loudspeaker volume. There are five levels.
The default setting is Level 3.
1. Press
or to increase or decrease the volume.
The first press will present the Call volume screen so
you can see the current volume level. Subsequent
presses will change the volume, you will hear the
volume level with each press.
Amplify
During a call you can boost the incoming speech
volume by pressing the Amplify button on the
side of the handset. To turn off, press the button
again. The volume will only be boosted during the
call, once the call has ended the incoming speech
volume will return to the previously set level.
Make a handsfree call
1. Enter the number then press
. is displayed.
You hear your call over the handset loudspeaker.
Press
to switch the call between the earpiece
and the loudspeaker.
2. Press
to end the call.
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Using the phone
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
24
Answer a call handsfree
When the phone rings:
1. Press
to answer the call. You will hear your
caller over the loudspeaker.
Switch to handsfree during a call
1. During a call, press
to put the call on the
loudspeaker. To switch handsfree off and return the
call to the earpiece, press
again.
Redial
Telephone numbers that you have called are saved
in the Calls list. There is not a separate redial list, all
calls are saved in the Calls list. The Calls list holds up
to 50 incoming (missed and answered) calls and 30
outgoing calls.
To redial a number see, ‘View and access options
in the Calls list’ on page 36. You can also save a
number you’ve called to your contacts, delete a
number you’ve called or delete all numbers from
the Calls list, see page 37-38.
Voicemail (BT 1571)
1. If you have subscribed to BT Answer 1571 you can
press and hold
to listen to your messages.
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