BT 4016 Classic User Manual

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Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Diverse 4016 Classic

Digital Cordless Telephone Answering Machine

User

Guide

*YOU MUST

SUBSCRIBE TO A

CALLER DISPLAY AND

CALL WAITING SERVICE

BEFORE YOUR DIVERSE 4016

CLASSIC WILL DISPLAY THIS

INFORMATION. A QUARTERLY

FEE IS PAYABLE.

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

The Art of Communication

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Please open this page for an ‘At a glance’ guide to your Diverse 4016 Classic.

At a glance

Option buttons

Lets you select from the menu options shown on the display.

Green phone

For making and answering calls.

One button

Apart from being the

number one button,

you can hold down to

access your answering

machine.

In use light

Lights up to indicate an

incoming call, an alarm

call or when the handset

is in use.

The light also flashes to

indicate that you have

new messages on your

answering machine.

Star/Bell

Switches the handset

ringer on and off.

Hash/Keyguard

Switches the keypad guard on and off.

For use with

switchboards and certain

Network Services.

Keypad

Microphone

Display

Displays the status of your handset.

Extra Directory

Used to store 10 additional names and numbers.

Red phone

To end a call, return to idle and turn the power off and on.

Right hand side

Takes you into the menu options.

Left hand side

To access list of internal handsets registered to the base

Directory

Used to store and

dial numbers in the

directory.

Right hand side

Takes you into

the calls list.

Left hand side

Takes you into

the redial list.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

DEF

MNO

WXYZ

GHI

PQRS

ABC

JKL

TUV



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Base

Contact points

Display option buttons

The OPTION buttons allow you to select options within each menu that are shown on the display.

INT MENU-> ->

Press the right side of the button to confirm (OK) menu selection.

Press the left side of the button for and right side of the button for when going through the menu options.

Handset display

When in MENU mode

Base underside

Power socket Page button

Telephone line cord socket

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

In this guide

At a glance 1 Menu structure 4 Quick guide – handset 7 Quick guide – answering

machine 8 Quick guide to handset

display icons 9 Introduction 10

Unpacking your

Diverse 4016 Classic 10

For your records 10

Safety information 11 Setting up 12

Registering and charging the handset 13

Using the telephone 17

Making and ending calls 17 Call timer 18 Name and number directory 18 Extra directory 20 Redial 21 Secrecy 22 Paging and internal calls 22 Alarm clock 24

Caller Display and other Select Services 26

Caller Display 26 Calls list 26 Call Waiting 29 Call Divert 30 Withhold number 30 Ring Back 31

Handset settings 32

Keyguard 34

Base station settings 35

Base Station PIN (Personal Identification Number) 35

Using the answering machine 37

Play outgoing message 38 Call screening 39 New message indicator 40 Playing messages 40 Additional answering

machine settings 41

Remote access 43

Using additional handsets and bases 44

Registering additional handsets 44

Help 47 General information 49

Guarantee 49 Technical information 50 Switchboard compatibility 50 Setting pauses 52

Index 53

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Menu Structure

Sel Services Withhold No.

Call Waiting

Ringback Off

Call Divert

Alarm Clock Enter alarm call time

Audio Set H/Set Vol set

Ringer set

Melody set

Base Set Audio Set up Speaker Vol set

Ringer Vol set

Melody set

Date/Time Date Set

Clock Set

Clock Mode 24H

12H

System PIN enter

Base Reset default

Add Features Dial Mode Tone

Pulse

DTMF-EARTH

tbr 100 MS

120 MS

180 MS

250 MS

300 MS

600 MS

Repeater sure? on/off

Barge In on/off

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Voice Mail Set key 1 Ans Machine

Mailbox

Ans Machine on/off

Speaker On/Off on/off

Announcement Rec Anc

Play Anc

Del Anc

Message Set Msg Length 120 sec

60 sec

30 sec

maximum

Quality Long Play

High Quality

Call Screen

Ring Delay time saver

2 rings

3 rings

4 rings

5 rings

6 rings

7 rings

8 rings

9 rings

Menu structure for directory, redial list, extra directory

Open redial list Edit entry

Copy to dir

Open directory Edit entry

New entry

Open extra directory

Show entry

Delete

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IMPORTANT

If you make a mistake, you can return to the previous menu by pressing the RED PHONE button. If you keep pressing the RED PHONE button you will return to the

idle screen.

Ans M 01 / 02 (If handset is registered to an answering machine base)

Press OK to open list

Calls 02 / 06 Delete delete entry

Press OK to open list Copy To Dir copy no. to directory

Time display date/time

Status indicate new/old

Delete List

List Mode Missed

All

Menu structure for message handling

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Quick guide

Commonly used handset functions and settings

Page

no.

Hold down

Select one of last 5 numbers

Enter number

Enter name

Call all or

Handset no. (e.g. 2)

Enter date

Enter time

Enter the alarm time

To select AM/PM

ALARM CLOCK

OKOK

ALARM CLOCK

OKAM/PMOKOKCLOCK SETOK

DATE/TIMEOKBASE SETMENU

OKOKDATE SET

OKDATE/TIMEOKBASE SETMENU

INT

SAVEDOKOKH/SET VOLOKAUDIO SETMENU

SAVEDOK

OKOKNEW ENTRYMENU

Switch handset on/off

Switch keyguard on/off

Switch handset ringer on/off

Make an external call

To end a call

Redial a number

To store a name and number in the directory

Dial from the directory

Dial from the Calls list

Handset earpiece volume

Make internal call

Transfer call to handset

Set date

Set time

Set the alarm

Cancel the alarm

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Quick guide

Commonly used answering machine functions and settings

Hold down

Hold down then press

record your message

DELETEDOKSURE?OKDEL ANCOK

ANNOUNCEMENTOKVOICE MAILMENU

OKOKREC ANC

OKANNOUNCEMENTOKVOICE MAILMENU

OKPLAY ANC

OKANNOUNCEMENTOKVOICE MAILMENU

OKANS MACHINEOKVOICE MAILMENU

Switch answering machine off (factory setting on)

Play messages

Pause/continue playback

Skip forward to the next message

Skip backward to the last message

Delete current message

Play outgoing message

Record your outgoing message

Delete outgoing message

Page

no.

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Quick guide to handset display icons

Redial, lists up to the last 5 dialled number.

Flashes to indicate new messages or missed calls.

For calling other handsets.

Opens the menu.

Shows the status of the handset battery.

Scroll through the menu.

Confirms the function displayed.

Scroll left and right when entering numbers or messages.

Deletes numbers/characters (from left to right).

Do not disturb/Ringer off.

Handset locked.

Displayed when the Alarm clock is set.

Shows the number of the handset and is displayed in top left hand corner.

Indicates that the answering machine is on.

eg.

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Introduction

Unpacking your Diverse 4016 Classic

If anything is missing, please contact your place of purchase immediately.

One Diverse 4016 Classic base station

One Diverse 4000 Classic handset

One power supply for the base station

One telephone line cord

Two AA rechargeable batteries

One belt clip

Battery compartment cover

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your base station PIN code here:

For more information on your base PIN codes see page 35.

For your records

Date of purchase:

Place of purchase:

䊳

INTRODUCTION

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35-095130F.

For the handset use only approved nickel-cadmium (NiCad) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Please see page 48 for a list of recommended batteries. Batteries are available from the Diverse Helpline 08457 908070.

If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and we do not recommend that they are used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

SAFETY INFORMATION

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Plan the location

Situate your product close enough to the telephone and mains power sockets so that the cables will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

WARNING

Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.

IMPORTANT

Please note that your handset is NOT registered to the base station. The Diverse 4016 handset will be easily registered once you complete the steps 1 to 3 below.

2 Plug the power supply unit

into the wall socket

Setting up

1 Connect the base station

Plug the power supply cable into the power socket on the underside of your base.

SETTING UP

3 Registering and charging

the handset

The display is protected by a plastic film. You can remove this protective plastic film from the display.

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Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.

Insert the batteries

When the handset is registered the display will show:

If the icons on the display

flash continuously...

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3 above. If the product has still not registered, please see “Registering manually” on page 45.

All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 4016 Classic.

Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.

The battery cover may be found in the packaging with the batteries.

To register your handset, place it in the base station with the display facing upward. After approx. one minute, the handset's internal number is displayed (e.g. INT 1). Successful registration is signalled by a confirmation tone.

SETTING UP

WARNING

Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries (please see page 48). Using unapproved batteries will invalidate your guarantee and may damage the telephone.

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Battery performance

After charging your handset batteries for the first time, subsequent charging time is approximately 4–5 hours. Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 10 hours talktime or 200 hours standby time on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Fully discharging the batteries at least once a week will help them last as long as possible. However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from any BT shop or from the Diverse Helpline 08457 908070.

If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

SETTING UP

4 Connect the telephone line

cord to the base and plug into the wall socket

Ensure that each end of the line cord is fitted into the correct socket.

Fit the belt clip onto the back of the handset.

Setting the date and time

Press the MENU options button.

Press the DOWN button until the display shows

BASE SET

Press the OK button. The display will show

AUDIO SET UP

Press the DOWN button until the display shows

DATE/TIME

Press the OK button. The display will show

DATE SET.

Press the OK button.

Use the keypad to enter the date (DD/MM/YY).

Press the OK button.

Press the DOWN button until the display shows

CLOCK SET

Press the OK button.

Use the keypad to enter the time in 12-hour clock format (HH/MM).

After entering the time in the 12-hour clock format, press the OK button.

Press the DOWN button to choose

or PM.

Press the OK button.

Press the RED PHONE button until you return to the idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Slot

Helpline

Your Diverse 4016 Classic is now ready for use. However, If you experience any difficulties please call the BT Diverse Helpline on 08457 908 070.

SETTING UP

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Please note

If you subscribe to a Caller Display Service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually, see page 15.

To set the time mode (12 or 24-hour clock)

The handset’s default setting is 12-hour clock. To change the clock to the 24-hour setting:

Press the MENU options button.

Press the DOWN button until the display shows

BASE SET

Press the OK button.

Press the DOWN button until the display shows

DATE/TIME

Press the OK button.

Press the DOWN button until the display shows

CLOCK MODE

Press the OK button.

Press the UP or DOWN button to switch between

24 H

and

settings.

Press the OK button to confirm the setting you want.

Press the RED PHONE until you reach the idle screen

SETTING UP

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Using the telephone

To switch the handset power on and off

Press and hold the RED PHONE button to switch the

handset off.

Press and hold the RED PHONE button to switch the handset on again.

Your Diverse 4016 Classic has a menu driven display. The OPTION buttons below the display allow you to select options within each menu and make adjustments to their settings. When the phone is in idle mode, press the MENU button to enter the main menu. During a call, if you press the MENU button it will open the menu for that particular situation.

Note

To quit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to get back to the idle screen.

Making and ending calls

To make an external call

Ensure the handset is switched ON.

Press the GREEN PHONE button. You will hear the dial tone.

Dial the number.

Preparatory dialling

Enter the phone number first. If you make a mistake press the DELETE button to remove any incorrect digits.

Press the GREEN PHONE button to dial the number.

To end a call

Press the RED PHONE button.

USING

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To receive an external call

When the phone rings, the In use light on top of the handset will flash.

Press the GREEN PHONE button to answer the call.

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

This is called auto-talk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 33.

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.

Name and number directory

You can store up to 20 of your most frequently used names and numbers, each up to 22 digits long.

To store a name and number in the directory

Press the DIRECTORY button.

Press the MENU options button.

Press the DOWN button until the display shows

NEW ENTRY

Press OK to confirm.

Enter the telephone number you want to store.

Press OK to confirm.

Entering names

Enter the name using the letters on the keypad. (See ‘Character map’ on the following page for how to enter special characters). For example, to enter the name TOM:

Press the 8 button until

appears on the display.

Press the 6 button until the display shows

Then press 6 until the display shows

Press OK to confirm. The display will show

SAVED

and

TOM

USING

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To dial a number from the directory

Press the DIRECTORY button.

If you wish, you can use the keypad to enter the ﬁrst letter of the name, for example to ﬁnd

TOM

, press the 8 button.

Press the DOWN button to scroll to the entry you want.

Press the GREEN PHONE button to dial the number.

Press the RED PHONE button until you reach the idle screen.

Character map

As well as the standard letters and numbers you can include special characters in the directory entry.

Space

–-–

✱

(

)

--|

Press

press

A B C

To edit a directory entry

Press the DIRECTORY button.

Use the keypad to enter the first letter of the name you wish to edit.

Press the MENU options button.

SHOW ENTRY

is displayed.

Press the OK button.

Edit the number.

Press the OK button.

<NAME>

is displayed.

If the name is correct, press the OK button.

If you wish to edit the name, enter a new name now.

Press the OK button. The display will show

SAVED

You can either press the GREEN PHONE button to dial the number or the RED PHONE button until you reach the idle screen.

A B C

USING

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To delete all entries from the directory

Press the DIRECTORY button.

Press the MENU options button.

Press the 6 button,

DELETE?

is displayed.

Press the OK button to confirm. All director y numbers are deleted.

Press the RED PHONE button until you reach the idle screen.

To delete an entry from the directory

Press the DIRECTORY button.

Use the keypad to enter the first letter of the name.

Use the DOWN button to find the entry you want.

Press the MENU options button.

Press the DOWN button to display

DELETE

Press the OK button to confirm. The number is deleted.

Press the RED PHONE button until you reach the idle screen.

Note

To cancel any procedure, press the RED PHONE button until the display returns to the idle screen.

A B C

To store names and numbers in the Extra directory

Press the EXTRA DIRECTORY button.

Press the MENU button.

The structure for this directory menu is the same as the main name and number directory.

You can follow the instructions starting on page 18 for storing, dialling, editing and deleting numbers in this directory.

Extra directory

This is an additional directory where you are able to store up to 10 names and numbers. It can be used for special numbers, i.e. Doctor, Dentist, takeaway numbers etc.

䊳

Note

This Extra directory does not ‘name and number match’ when used with Caller Display.

USING

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Redial

Your handset automatically saves the last five telephone numbers dialled into a redial list.

To dial a number in the redial list

Press the REDIAL options button. The last number dialled will be displayed.

Press the DOWN button to scroll through the redial list.

Press the GREEN PHONE button to dial the number.

To copy numbers shown in the redial list to the directory

Press the REDIAL options button.

Press the DOWN button until the number you want is displayed.

Press the MENU button.

Press the DOWN button until the display shows

COPY TO DIR

Press the OK button. The number is shown on the display.

Press OK to confirm.

NAME

is displayed.

Note

To cancel any procedure, press the RED PHONE button until the display returns to the idle screen.

Enter the name to the number you want to copy into the directory.

Press OK to confirm.

The display will show

SAVED

and the name of the entry.

You can dial this number by pressing the GREEN PHONE button or return to the idle screen by pressing the RED

PHONE button.

To delete the redial list

Press the REDIAL options button.

Press the MENU options button. Display shows

EDIT

ENTRY

Press the 6 button. Display shows

DELETE?

Press OK to confirm deletion of the list. You hear a confirmation tone.

Press the RED PHONE button until you reach the idle screen.

USING

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Secrecy

When on a call you can talk to someone in the same room, without your caller hearing.

To switch secrecy on/off

During a call: Press the INT options button.

The call is put on hold and your caller will hear music.

To resume the call:

Press the MENU options button. Display shows

BACK

Press OK to confirm. You can now speak to your caller again.

Paging and internal calls

You can alert handset users that they are wanted, or locate a missing handset.

If you have multiple handsets registered to the base you can make internal calls between handsets.

Press the INT button.

Use the DOWN ARROW on the options button to find the handset number you want to page or call.

Press the GREEN PHONE button to call the handset.

If you want to page all the handsets registered to the base, highlight

CALL ALL

on the display and press the GREEN PHONE button.

INT

USING

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

To transfer an external call between handsets

You can transfer an external call to another handset registered to the base.

Press the INT options button.

Enter the number of the handset to which you wish to transfer the call. When the other handset answers you can tell them you are transferring the call and press the RED PHONE button. The call is transferred and the original handset shows

LINE IN

USE

on the display.

INT

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To switch 3-way conversation function on/off

You can allow your Diverse 4016 to hold 3-way calls between handsets.

Press the MENU options button.

Press the DOWN options button until the display shows

BASE SET

Press the OK options button.

Press the DOWN options button until the display shows

ADD FEATURES

Press the OK options button.

Press the DOWN options button until the display shows

BARGE IN

Press the OK options button to switch the function on.

SAVED

is displayed.

BARGE IN

is then displayed with a tick next to it.

Press the OK options button again to switch off, tick is deleted.

Press the RED PHONE button until you reach the idle screen.

USING

To return to external call if internal call is not transferred

To speak to your external caller again:

Press the MENU options button. Display shows

GO BACK

Press the OK options button.

Press the RED PHONE button to transfer your call to the other handset.

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To hold a 3-way conversation

You can talk to one external caller and another internal caller at the same time on your Diverse 4016 Classic handset.

While another handset user is talking to an external caller the display shows

LINE IN USE

Press the GREEN PHONE button to join the conversation. Display shows

LISTENING IN

A tone is heard by all three parties when one party enters or leaves the call.

Press the RED PHONE button to end your call.

Alarm clock

You can use your handset as an alarm clock. You must set the date and time before the alarm will work. The alarm will ring daily until the setting is turned off.

To set the alarm

Press the MENU options button.

Press the DOWN button to display

ALARM CLOCK

Press the OK button.

Enter the time you want the alarm to go off at, e.g. 0535. (12 hour clock).

Press the OK button

Select

or PMusing DOWN

button.

Press the OK button to confirm.

Press the RED PHONE button to return to the idle screen. An asterisk appears in front of the time to indicate that the alarm has been set.

When the alarm goes off, the In use light will flash. To stop the alarm ringing, press any button on the keypad.

USING

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To cancel the alarm setting

Press the MENU button.

Press the DOWN button to highlight

ALARM CLOCK

Press the OK button to confirm. The alarm is switched off and the asterisk disappears from the display.

Press the RED PHONE button to return to the idle screen.

To stop the alarm ringing

When the alarm goes off it sounds like an incoming call and lasts for about 30 seconds.

Press any button to switch the alarm off.

USING

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Caller Display and other Select Services

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Select Services call BT free

on 0800 800 150.

Please note

Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the network.

Please note

If you have a new call in your Calls list, the icon and In use light will flash.

If you subscribe to a Caller Display Service you can see who is calling you on your handset display, as well as the date and time of their call (unless the number has been withheld).

If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.

If the caller has withheld their number, the display will show

WITHHELD

If you call from another handset, the display shows the handset number and

INT

Calls list

The Calls list contains the telephone numbers of your last 30 callers.

Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through and dial numbers in the list and copy them into the directory.

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

CALLER DISPLAY

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To view the Calls list

Press the ENVELOPE options button. A flashing envelope indicates new calls. New calls are displayed immediately.

If there are no new entries, continue to open the Calls list.

Press the DOWN button to highlight

CALLS

The display will show the type of calls you have received in your Calls list, e.g.

CALLS

02/06

means you have received 2 new calls and have 6 old calls.

Press the OK button to display the most recent number to call you.

Press the UP and DOWN buttons to scroll backwards and forwards through the Calls list.

When you have found the entry you want, you have the options to:

Call a number from the Calls list:

When the number you wish to call is displayed, press the GREEN PHONE button. The number will be dialled automatically.

Display the time of the call:

Press the MENU options button.

Press the DOWN button to highlight

TIME.

Press the OK options button. The date and time of the call are displayed.

To return to the beginning of the calls list, press the RED PHONE button repeatedly until it is displayed.

Display the status of the call:

Press the OK button.

Press the MENU options button.

Press the DOWN button to highlight

STATUS

Press the OK button.

NEW

= New call.

OLD

= Previously viewed.

ANSWERED

= The call was

answered.

Press the RED PHONE button until you reach the idle screen.

Remember

If you have missed a call the icon will flash on the display.

CALLER DISPLAY

Store a number from the Calls list into the directory:

When the number you want to store is displayed:

Press the MENU options button.

Press the DOWN button to highlight

COPY TO DIR

Press the OK button. The number is displayed.

Press the OK button again.

Enter a name if you wish, see page 18 for instructions.

Press the OK button.

The display shows

SAVED

. You can either copy another entry from the Calls list or press the RED PHONE button until you reach the idle screen.

Delete a number from the Calls list.

When the number you want to delete is displayed:

Press the MENU options button.

DELETE

is displayed.

Press the OK button to confirm. The display shows

DELETED

Delete the whole Calls list:

When any number is displayed, press the MENU options button.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To set the Calls list to contain all calls or missed calls only

Press the ENVELOPE options button.

Use the DOWN button to highlight

CALLS

Press the OK button.

Press the MENU options button.

Press the DOWN button to

highlight

LIST MODE

Press the OK button.

Press the DOWN button to display either

MISSED

ALL

Press the OK button to confirm. The display shows

SAVED

Press the RED PHONE button until you reach the idle screen.

CALLER DISPLAY

Press the DOWN button to highlight

DELETE LIST

Press the OK button. The display shows

NO CALLS

Press the RED PHONE button until you reach the idle screen.

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Call Waiting

If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.

To accept a waiting call

During a call when you hear the Call Waiting beeps:

The number (or name if stored in the directory) of the second caller will flash on the display.

Press the MENU options button. Display shows

Press the OK options button. Your current call is put on hold and you are connected to the second caller.

Press the RECALL button to toggle between callers.

To switch Call Waiting on/off

You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you.

Press the MENU options button,

SEL SERVICES

is displayed.

Press the OK options button.

Press the DOWN until the display shows

CALL WAITING

Press the OK options button.

Use the UP or DOWN button to select whether you want the service on or off.

Press the OK options button.

Listen to your handset for the service announcement confirmation.

Press the RED PHONE button until you reach the idle display.

CALLER DISPLAY

Call Divert

You can divert all incoming calls to another number where you can be reached.

Please note

Call Divert requires subscription from your Network provider. You may be charged a subscription fee.

To divert calls

Press the MENU options button,

SEL SERVICES

highlighted.

Press the OK options button.

Use the DOWN arrow on the options button until

CALL

DIVERT

is highlighted.

Press the OK options button.

You now have a choice of when you want calls to be diverted:

AUTOMATIC

– calls are put straight through to the number you have set.

NO ANSWER

– calls are diverted

if your phone is not answered.

F BUSY

– calls are forwarded

if your phone is engaged.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Select your required option and press the OK options button, ONis displayed.

Press the OK options button again.

Enter the phone number where you want the calls to be diverted to.

Press the OK options button.

You will hear a Network message confirming your divert request.

Press the RED PHONE button until you reach the idle display.

Withhold number

Your number appears on the display of the person you call if they subscribe to a Caller Display service. You are able to withhold your telephone number from the next call you make if you wish.

To withhold your number from being sent

Press the MENU options button,

SEL SERVICES

displayed.

Press the OK options button,

WITHHOLD NO

is displayed.

SELECT SERVICES

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Ring Back

If you want to make a call and the number is engaged you can set your telephone to ring you back when the caller has finished their call. To switch this service off before your call is returned i.e. if you have to go out before your caller has returned your call.

To switch Ring Back off if set

Press the MENU options button,

SEL SERVICES

highlighted.

Press the OK options button.

Use the DOWN arrow on the options button until

RINGBACK

OFF

is highlighted.

Press the OK options button. This will cancel your ringback call.

Listen to your handset for the service announcement confirmation.

Press the RED PHONE button until you reach the idle display.

Press the OK options button.

Enter the telephone number you want to call.

Press the OK options button, the number will be dialled but your number will not be sent to your caller.

SELECT SERVICES

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To adjust the handset ringer volume

You can choose from 5 levels (1– 5), a ‘crescendo’ ring (6) that increases in volume, or you can switch the ringer off altogether (0).

Press the MENU options button.

Use the DOWN button to highlight

AUDIO SET

Press the OK button.

Press the DOWN button to highlight

RINGER

Press the OK button.

You hear the current volume level and the level is shown on the display.

Press the UP/DOWN button to select the level you want.

Press the OK button to confirm.

SAVED

is displayed.

Press the RED PHONE button until you reach the idle screen.

Handset settings

To adjust the handset ringer melody

There are 10 melodies to choose from (1–10).

Press the MENU options button.

Press the DOWN button to highlight

AUDIO SET

Press the OK button.

Press the DOWN button to highlight

MELODY

Press the OK button.

You hear the current melody and its number is shown on the display.

Press the DOWN button to select the melody you want.

Press the OK button.

Shortcut button

If you want to switch the handset ringer off quickly you can also press and hold the button. The icon is displayed. To turn the handset ringer back on press and hold down the button again and the symbol will disappear.

HANDSET SETTINGS

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To switch autotalk on and off

If autotalk is switched on you do not need to press the GREEN PHONE button to answer a call you can simply pick the handset up from the base station.

If you switch autotalk off you always have to press the GREEN PHONE button to answer a call.

The default setting for autotalk is on.

Press the MENU options button.

To adjust the earpiece volume

There are 3 volume levels to choose from and you can even adjust the volume during a call.

Press the MENU options button.

Press the DOWN button to highlight

AUDIO SET

Press OK to confirm. The display show

H/SET VOL

Press OK to confirm.

You hear the current volume and the level is displayed.

Select the required level.

Press OK to confirm.

SAVED

displayed.

Press the RED PHONE button until you reach the idle screen.

To switch autotalk on:

Press the 9 button.

Press the 1 button.

Press the 1 button again.

To switch autotalk off:

Press the 9 button.

Press the 1 button.

Press the 0 button.

To reset your handset to the original settings

Press the MENU options button.

Press the 9 button.

Press the 3 button. The display shows

RESET?

Press OK to confirm.

This will reset:

Earpiece volume 1

Ringer volume 3

Ringer melody 1

Autotalk ON

Battery low beep ON

Redial list DELETED

This will not delete the directory or Calls list.

This will not reset:

Handset PIN

Registration to the base station.

HANDSET SETTINGS

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Keyguard

You can lock the keypad so that it cannot be used accidentally while carr ying it around.

To switch keyguard on

Press and hold the #button to switch keyguard on. You hear a confirmation tone.

The keypad is now locked and you cannot dial out. You can answer calls as normal by pressing the GREEN PHONE button.

To switch keyguard off, press and hold the

button again. You hear a confirmation tone and the handset is now unlocked.

IMPORTANT

If the keyguard is active, the emergency numbers 999 and 112 can NOT be dialled.

HANDSET SETTINGS

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Base station PIN (Personal Identification Number)

Your base station PIN has a default setting of

0000

but you may want to change this to prevent unauthorised use of your handset(s).

If you change your PIN keep a record of the new number by writing it in the space provided on page 10.

To change the base station PIN

Press the MENU options button.

Press the DOWN button to highlight

BASE SET

Press the OK button.

Press the DOWN button to highlight

SYSTEM PIN

Press the OK button.

Enter current PIN (original setting

0000

Press the OK button. Display shows

NEW PIN

Enter your new 4 digit PIN.

Press the OK button. Display shows

REP PIN.

Enter your new 4 digit PIN again.

Press the OK button to confirm. Display shows

SAVED

Press the RED PHONE button to return to the idle screen.

Base station settings

To adjust the base ringer volume

There are 5 levels to choose from (1 – 5), a ‘crescendo’ ring (6) that increases in volume, or you can switch the ringer off altogether (0).

Press the MENU options button.

Press the DOWN button to highlight

BASE SET

Press the OK button. Display shows

AUDIO SET UP

Press the OK button.

Press the DOWN button until the display shows

RINGER VOL

Press the OK button. You hear the current volume and the level is shown on the display.

Press the DOWN button to select the required level.

Press the OK button to confirm.

Press the RED PHONE button until you reach the idle screen.

BASE STATION SETTINGS

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To adjust the base ringer melody

There are 10 melodies to choose from (1–10).

Press the MENU options button.

Press the DOWN button to highlight

BASE SET

Press the OK button. Display shows

AUDIO SET UP

Press the OK button.

Press the DOWN button to highlight

MELODY

Press the OK button. You hear the current melody and the display shows the current setting.

Press the DOWN button to select the required melody.

Press the OK button to confirm.

SAVED

is displayed.

Press the RED PHONE button until you reach the idle screen.

To reset your base station to its original settings

Press the MENU options button.

Press the DOWN button to highlight

BASE SET

Press the OK button.

Press the DOWN button to highlight

BASE RESET

Press the OK button.

Enter your 4-digit PIN (original setting

0000

Press the OK button. Display shows

RESET?

Press the OK button to confirm.

RESET

is displayed.

This will reset:

Alarm clock OFF

Dialling mode DTMF

Pause after picking up line/dial-out code 3 seconds

It will delete the Calls list.

It will not reset:

The base station PIN.

Handset registration settings.

BASE STATION SETTINGS

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Using the answering machine

The answering machine is operated entirely from the handset so you will need to put the handset to your ear to hear and follow instructions.

There is also a loudspeaker on your Diverse 4016 Classic which gives you the choice of listening to messages via the loudspeaker or privately via your handset.

Your answering machine can be used as soon as you have charged up your Diverse 4016 as it has a pre-recorded outgoing message “Hello, there is

nobody available to take your call right now. Please leave your message after the tone.”

You must set the time and date so that received messages will have the time and date added. You can set the date and time manually (see page 15 if you have not already done this) or if you have subscribed to your network’s Caller Display service, the date and time will set automatically as soon as you receive your first call.

To switch the answering machine on and off

Press the MENU options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button. A

✔

confirms the answering

machine is switched on.

Press the OK options button again to switch it off.

Press the RED PHONE button to return to the idle screen. When the answering machine is ON the icon will be shown on the top of the handset display.

Please note

The factory setting for the Diverse 4016 is for the answering machine to be on.

To record your own outgoing message

Your outgoing message is the greeting your callers hear when your answering machine takes their call.

ANSWER MACHINE

The pre-recorded outgoing message is used until you record your own. You can always go back to the pre-recorded message by deleting your own message.

A typical outgoing message could be, “I cannot take your call

right now, please leave a message after the tone”.

Press the MENU options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button.

Press the DOWN button until the display shows

ANNOUNCEMENT

Press the OK options button.

The display shows

REC ANC

Press the OK options button.

Put the handset to your ear and after the beep, speak your outgoing message.

To stop recording press the OK options button.

The display will show

PLAYBACK

ANC

and your recording will be

played back to you.

To cancel recording, press the RED PHONE button.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Please note

The maximum outgoing message length is 2 minutes and 50 seconds.

If you pause during recording for longer than 2 seconds, recording is stopped.

To play your outgoing message

Press the MENU options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button.

Press the DOWN button until the display shows

ANNOUNCEMENT

Press the OK options button.

Press the DOWN button until the display shows

PLAY ANC

Press the OK options button.

If you have the loudspeaker set to ON you will hear your outgoing message via the loudspeaker.

Put the handset to your ear and you will hear it.

ANSWER MACHINE

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To delete your outgoing message

If you delete your own outgoing message, the pre-recording message is automatically reinstated.

Press the MENU options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button.

Press the DOWN button until the display shows

ANNOUNCEMENT

Press the OK options button.

Press the DOWN button until the display shows

DEL ANC

Press the OK options button.

The display shows

SURE?

Press the OK options button.

The display shows

DELETED

and you will hear a confirmation tone.

Call screening

From your base station, you can listen into a caller leaving their message. This feature can be switched on or off. The factory setting is on.

To use call screening

Press the MENU options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button.

Press the DOWN button until the display shows

CALL SCREEN

Press the OK options button. A

✔

indicates call screening is

switched on.

Press the OK options button again to switch it off.

The

✔

disappears.

Pressing the OK options button again will switch it back on.

Press the RED PHONE button until you reach the idle screen.

ANSWER MACHINE

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

New message indicator

When you have new messages, the In use light and the on the handset display will flash.

Playing messages

To listen to your messages

Press the ENVELOPE options button.

Put the handset to your ear (or listen via the base station loudspeaker) and your new messages will be played back to you.

Playback begins with the last message received. When all new messages have been played, old messages will follow. At the end of all messages, you hear the end of messages tone.

Shortcut to your messages

Press and hold the 1 button to access your messages.

Answering machine operation during playback

Press the 2 button to pause playback, then press again to resume playback.

Press the LEFT button to repeat the message.

Press the LEFT button twice to skip back to the previous message

Press the RIGHT button to play the next message.

Press the RIGHT button twice to skip forward to the message after next.

Press the Delete options button to delete the current message.

Press the RED PHONE button until you reach the idle screen.

To interrupt a call

If a caller is leaving a message, you can interrupt and take the call at the handset.

While the caller is leaving their message:

Press the GREEN PHONE button. The machine stops recording and you can talk to your caller.

ANSWER MACHINE

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

To adjust the message length

You can specify the time limit your callers have to leave a message. The choices are 30 seconds, 60 seconds, 120 seconds (this is the factory setting) or Maximum (remaining record time).

Press the MENU options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button.

Press the DOWN button until the display shows

MESSAGE SET

Press the OK options button.

The display shows

MSG LENGTH

Press the OK options button.

Press the UP or DOWN button to display,

MAXIMUM 30, 60

120

Press the OK options button to confirm.

The display will show

SAVED

and you will hear a confirmation tone.

Press the RED PHONE button until you reach the idle screen.

The display will show

SAVED

and you will hear a confirmation tone.

Press the RED PHONE button until you reach the idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To set the number of rings

You can set how many times the answering machine will ring before it takes the call. You can choose between 2-9 rings or time saver.

Time saver is the factor y setting, this can save you the cost of a call when you want to ring in to find out if you have new messages.

•If your answering machine answers after 3 rings, you have new messages.

•If it answers after 5 rings, you do not have new messages.

So if you hear more than 3 rings, you can end the call without the cost of being connected.

Press the MENU options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button.

Press the DOWN button until the display shows

RING DELAY

Press the OK options button.

Press the UP or DOWN button to display the setting you want.

Press the OK options button to confirm.

Additional answering machine settings

ANSWER MACHINE

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To adjust the recording quality

The factory setting of the recording quality is ‘long play’ which will allow a maximum recording capacity of 15 minutes. If you set ‘high quality’ the recording capacity is cut to approximately 7 minutes.

Press the MENU options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button.

Press the DOWN button until the display shows

MESSAGE SET

Press the OK options button.

Press the DOWN button until the display shows

QUALITY

Press the OK options button.

Press the UP or DOWN button to display

LONG PLAY

HIGH

QUALITY

Press the OK options button to confirm.

The display will show

SAVED

and you will hear a confirmation tone.

Press the RED PHONE button until you reach the idle screen.

To switch the base station loudspeaker on or off

When the base station loudspeaker is on you can listen to messages via the base speaker as well as the handset. However, you can switch the base loudspeaker off.

Press the MENU options button.

Press the DOWN button until the display shows

VOICE MAIL

Press the OK options button.

Press the DOWN button until the display shows

SPKR ON/OFF

Press the OK options button.

✔

indicates that the base

speaker is switched on.

Press the OK options button again to switch it off.

Press the RED PHONE button until you reach the idle screen.

ANSWER MACHINE

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

To control the answering machine functions during playback

During remote playback:

To repeat the current message. Press twice to skip back to previous message.

To pause/resume playback.

To skip forward to the next message. Press twice to skip to the following message.

To delete the current message.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To switch on your answering machine from another phone

If you forget to switch your answering machine on, you can do it from another phone.

Dial your telephone number and let the phone ring for approximately 1 minute.

When you hear the announcement “Please enter your PIN code”.

Enter the base PIN (must be changed from

0000

The recording time left will be announced.

Your answering machine is now switched on.

Remote access

You can operate your answering machine from any external Touchtone™ phone by phoning your Diverse 4016 Classic and entering your base station PIN.

Using this code prevents other people from accessing your answering machine functions without your permission.

IMPORTANT

You must change the base station PIN from the Original setting of

0000

for your remote access to function. See ‘To change the base station PIN’, page 35.

To access your answering machine from another phone

Dial your number.

When you hear your outgoing message:

Press the 9 button.

Enter your base PIN. Your machine tells you whether new messages have been recorded and plays them.

ANSWER MACHINE

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Up to six handsets can be registered and operated from the Diverse 4016 Classic base station. This allows you to make internal calls between two handsets while a third is making an external call.

Using additional handsets and bases

ADDITIONAL

Registering additional handsets

If you purchase new handsets to use with your current Diverse 4016 Classic, they will not be pre-registered to a base station. You will need to do this before you can use them.

To register a new Diverse 4000 handset to a Diverse 4016 base station

For this method of registration your handset must be in the Diverse 4000 range.

Place your handset on the base.

Ensure that the handset is switched on.

After about 1 minute, the handset’s internal number will be displayed, e.g.

INT2

The next available internal number (2– 6) will be automatically assigned to the handset.

Note

If all internal numbers have been assigned then the internal number 6 will be re-assigned. You can change the internal handset number if you wish, see page 46.

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DEF

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䊳

DEF

ABC

MNO

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TUV

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DEF

ABC

MNO

GHI

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Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To manually register a Diverse 4000 Classic handset to another base station

If you want to register your handset to another base station you will need to manually register it.

On the handset to be registered:

Press the MENU options button.

Press the DOWN button until the display shows

Press the OK button. Display show

PIN ****

Enter your 4-digit Pin (original setting

0000

Press the OK button. Display flashes

If the base station is a Diverse 4016 or 4010 base press the PAGE button located underneath the base station for approximately one second. After approximately one minute the handset will display its internal number. The handset is now registered and the handset display will return to the idle screen.

Please note

Diverse 2000 and 3000 handsets and other makes of handset must be registered manually. Handsets must be GAP compatible.

To register Diverse 2000/ 3000 series handsets and other makes

Providing your handset is GAP (Generic Access Profile) compliant, you can register it to your Diverse 4016 base.

When the handset is in registration mode, you will need to press the PAGE button located on the underside of your Diverse 4016 base station, for approximately one second. You will hear a confirmation tone and after a short period of time the handset will be registered. The Diverse 4016 will allocate the next available handset number. You will hear a confirmation tone.

Note

If the base you are registering to is a Diverse 4010/4016 SMS you will not hear a confirmation tone when the PAGE button is pressed.

If the base is not a Diverse 4016 or 4010 you will need to follow the user guide for the base station you are registering the Diverse 4000 handset to.

ADDITIONAL

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To change the name of a handset

You can personalise the name of a handset. For example, you can change handset 1 to ANNE or OFFICE.

Press the INT button.

Press the UP and DOWN button to display the handset number you want.

Press the MENU option button.

Press the DOWN button until the display shows

EDIT NAME

INT

Please note

On the classic handset the name is not displayed, only the internal number. However, the name is sent and displayed on internal calls.

To change the internal number of a handset

Press the INT button.

Press the MENU option button.

RE-ASSIGN NO.

is displayed.

Press the OK button.

Press the DOWN button to display the handset number you want.

Enter an available number (1– 6).

Press the OK button to confirm.

SAVED

is displayed.

Press the RED PHONE button until you reach the idle screen.

INT

To de-register a handset

Press the INT options button.

Press the UP or DOWN button to select the handset to be de-registered (1-6).

Press the MENU options button.

Press the DOWN button until the display shows

DE-REG H/SET

Press the OK button. Display will show

PIN ****

Enter your 4-digit PIN (original setting

0000

Press the OK button. Display shows

DE-REGISTER?

Press the OK button to confirm.

SAVED

is displayed.

Press the RED PHONE button until you reach the idle screen.

INT

ADDITIONAL

Press the OK button.

Enter the name you want.

Press the OK button to confirm.

Press the RED PHONE button until you reach the idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Help

Problem

Handset not registering.

You have forgotten your base station PIN number.

No display

When you press a button, nothing happens. No radio signal to the base – all displays flashing.

Handset in base doesn’t charge.

Handset/base does not ring.

Your caller cannot hear you.

Caller’s number is not displayed even though you have subscribed to Caller Display.

The error beep – a descending tone – is played.

During remote operation you are unable to access messages.

The answering machine does not record any messages or announcements.

An answering machine message does not have a time stamp.

Possible cause

The base is not powered. There are no batteries in the handset.

You have changed the PIN.

Handset not switched on. Batteries exhausted.

Keyguard may be switched on.

Handset out of range. Handset not registered. Base not switched on.

Line is being used by another handset for a long period.

Base is not connected to the power supply.

Ringer is switched off.

The INT button has been,pressed, muting the microphone.

The number has been withheld.

You have pressed the wrong button.

You have not changed the base station PIN.

Memory is full

The date/time is not set.

Solution

Make sure that the power supply is plugged in at the base and switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx. 1 minute to try registering again.

Try entering the default PIN (0000). If you have changed the PIN and cannot remember the number you will need to contact the BT Diverse Helpline on 08457 908070.

Hold down the RED PHONE button for 1 second. Charge or replace batteries.

Hold down the # button for 1 second.

Move closer to the base. Register the handset (see page 13). Check the base is connected properly

(see page 12).

Maximum charging power is only available when no calls are being made. Wait until the call is finished. Make sure that the power supply is in at the base and the power source is switched on. Check that the batteries are fitted correctly.

Switch ringer back on, see page 32 and

page 35.

Select GO BACK option via the MENU button to switch the microphone back on.

Callers can stop their number being sent over the network.

Retry. If necessary, check the instructions.

Change the base station PIN to allow you to access messages from another phone.

Delete old messages. Play back and delete new messages.

Set the date/time, see page 15.

HELP

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

4000 Classic handset 4010/4016 SMS 3010 Executive

Caller Display/Call Waiting Yes Yes Time displayed in idle mode Yes No Language selection No No SMS No No Loudspeaker via the base No Yes Room monitor No No Walk and Talk mode No No

4000 SMS handset 4010/4016 Classic 3010/3016 Classic

Caller Display/Call Waiting Yes Yes* Time/date displayed in idle mode Yes Yes Language selection No No SMS No No Loudspeaker via the base Yes Yes Directory transfer Yes No Room monitor No No Walk and Talk mode No No Call Barring No Yes

Compatibility

The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range.

Approved rechargeable batteries

The list below details the approved rechargeable batteries that can be used in your Diverse 4016 Classic handset. Only use the approved batteries.

HELP

Nickel-Cadmium (NiCd) Nickel-Metal Hydride (NiMH)

Sanyo N-3U Sanyo H-3U GP GP60 AA KC GP GP130 AA HC Varta 751RS GP GP150 AA HC Mobile Power 700 Varta VH 1101 Panasonic 600 DT Panasonic HHR-110 AA

Friwo NiMH Toshiba TH-1200 AARE

It is possible for Diverse 4000 SMS and Diverse 3000 Classic Handsets to transfer directory entries.

*With the Diverse 3016, although you will hear the beeps when a call is waiting, the number or name of the waiting caller will not be shown on the handset display.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

General information

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 47, or contact the Diverse Helpline on 08457 908070 for assistance.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.

Guarantee

Your Diverse 4016 Classic is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Diverse 4016 Classic, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to point of purchase.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

GENERAL INFORMATION

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 4016 Classic has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed. (For example: if Diverse 4016 Classic is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.)

Only use approved power supply item code: C39 280-Z4-C478.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the Essential Requirement for the efficient use of the radio spectrum, the product complies with TBR6.

If you would like a copy of the Declaration of Conformity please contact the BT Diverse Helpline.

Switchboard compatibility

Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard Service Provider.

To set the dialling mode

You need only adjust this setting if your switchboard does not operate with the preset tone dialling. You can change the dial mode to pulse dialling.

Press the MENU button.

Press the DOWN button until the display shows

BASE SET

Press the OK button.

Press the DOWN button until display shows

ADD FEATURES

Press the OK button. Display shows

DIAL MODE

Press the OK button.

Press the DOWN button to select:

– tone (with TBR) – pulse (with Earth Recall) – DTMF-Earth (tone with

Earth loop recall)

Press the OK button to confirm. The display shows

SAVED

Press the RED PHONE button until you reach the idle screen.

Helpline

If you are experiencing difficulty, please call the BT Diverse Helpline on 08457 908070.

GENERAL INFORMATION

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To set the recall time

You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100 MS.

Press the MENU button.

Press the DOWN button until the display shows

BASE SET

Press the OK button.

Press the DOWN button until display shows

ADD FEATURES

Press the OK button.

Press the DOWN button until display shows

TBR

Press the OK button.

Press the DOWN button to select the flash time

80, 100

120, 180, 250, 300or600ms

Press the OK button to confirm. The display shows

SAVED

Press the RED PHONE button until you reach the idle screen.

To switch temporarily from pulse to tone dialling

If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your Diverse 4016 you can switch to tone dialling during the call.

During the call:

Press the MENU button.

Press the DOWN button until the display shows

TEMP TONE

Press the OK button. Tone dialling is now active.

Please note

This setting is only for the duration of the call.

Please note

100 MS is the standard setting for most UK switchboards.

GENERAL INFORMATION

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To set a pause after pressing Recall

You can set the length of a pause that is inserted after pressing the RECALL button.

Press the MENU button.

Press the 8 button.

Press the 9 button.

Press the 1 button.

Press the 2 button.

Enter the pause length:

1 = None 2 = 800ms 3 = 1600ms 4 = 32ms

Press the OK options button to confirm. The display shows

SAVED

Setting pauses

To set a pause before dialling

You can insert a pause to allow your switchboard time to get a line before your Diverse 4016 dials the number.

Press the MENU button.

Press the 8 button.

Press the 9 button.

Press the 1 button.

Press the 6 button.

Enter the pause length:

1 = 1 second 2 = 3 seconds 3 = 7 seconds 4 = 2.5 seconds

Press the OK options button to confirm. The display shows

SAVED

Please note

If you want to insert a pause into a telephone number you are storing in your directory, start storing the number (see page 18) and where a pause is needed, press and hold the button. A‘

’ will appear in the number.

GENERAL INFORMATION

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Index

Additional handset and bases 44

Alarm clock 24 Answering machine on/off 37 Autotalk on/off 33

Base station reset 36

Base station PIN 35 Base station options

loudspeaker on/off 42 ringer melody 36 ringer volume 35

Batteries

approved list 48 charging 13 installing 13 performance 14 replacing 13 warning beeps 14

Belt clip 15

Call screening 39

Call timer 18 Call Waiting 29 Caller Display 26 Calls list 26

delete 28 dialling a number 27 display status of call 27 display time of call 27 settings 28 store number to directory 28 view 27

Calls

end 17 external 17 holding 23

internal 22 making 17 on hold 23 receiving 18 redial 21 secrecy 22 three-way 23 transferring 23

Date set 15

Delete

all directory entries 20 calls list 28 directory entry 20 own outgoing message 39

redial list 21 De-register handset 46 Dialling mode 50

temporary setting 51 Directory 18

delete an entry 20

delete all entries 20

dial a number 19

edit an entry 19

extra directory 20

store name and number 18 Display icons 9

Ending calls 17

External calls 17 Extra directory 20

Guarantee 49 Handset

change internal number 46

display 9

melody 32

INDEX

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

naming 46 on/off 17 reset 33

ringer 32 Handset quick guide 7 Help 47 Holding calls 23

Internal calls 22 Keyguard 34 Making calls 17

Menu structure 4-6 Message length adjust 41 New message indicator 40 Number of rings before answering 41

On/off

3-way conversation 23

alarm 25

answering machine 37

auto talk 33

call waiting 29

handset power 17

keyguard 34

loudspeaker 42

secrecy 22 Outgoing message

delete 39

playback 38

record own 37

Page a handset 22

Pause 52 Phone socket 15 PIN 35 Playing messages 40 Power connection 12 Preparatory dialling 17 Pulse dialling 50

Quick guide

answering machine 8

display 9

handset 7

Range warning 14

Recall time 51 Receiving calls 18 Recording quality 42 Redial 21

copy to directory 21 delete 21

dial number in redial list 21 Registering additional handsets 44 Registration 13

de-register 46

manual 45 Remote access 43 REN, how many phones can I have? 50 Reset

base settings 36

handset settings 33 Ringers on/off 32/35

Safety information 11

Secrecy 22 Select Services 26

Caller Display 26

Call Divert 30

Calls List 26

Calls Waiting 29

Ring Back 31

withhold your number 30 Setting up 12 Switchboard compatibility 50

Technical information 50

Telephone line cord 15 Three-way conversation 23, 24 Time set 15-16 Tone dialling 50 Transferring calls 23

Volume

base station ringer 35

earpiece 33

handset ringer 32

INDEX

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

CE compliant to R&TTE Directive (1999/5/EC)

0682

Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2002. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Diverse 4016 Classic Issue 2 (02/02) 6 Designed by The Art & Design Par tnership Limited.

Siemens number: A31008- G4015-P101-3- 7619

BT 4016 Classic User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual