UK’s best selling phone brand*
User Guide
BT Big Button 200
Corded Phone
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
2
Welcome ….
to your BT Big Button 200 telephone
• Large buttons – for easy, accurate and more comfortable dialling
• 3 one-touch memory buttons – for easy dialling of your 3 most
important numbers
• 10 number quick dial memory – so you can store a further 10 useful
telephone numbers
• Handsfree – make and receive calls without having to lift the handset
• Last number redial – easy, one touch dialling of the last number called
• Amplify feature – boost the incoming and outgoing handset sound levels
• One-touch 1571 button – for easy access to your network answering service
• Ringer volume and tone control options
Welcome …. 3
This User Guide provides you with all the
information you need to get the most
from your phone.
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting started’,
on the next few pages.
Hearing aid friendly
The BT Big Button 200 is fitted with an inductive
coupler so it is compatible with hearing aids.
Need help?
If you have any problems setting up or using your
BT Big Button 200, please refer to the Help section
on page 19. Additional answers to Frequently
Asked Questions are also available from
bt.com/producthelp
Got everything?
BT Big Button 200
telephone with
handset attached
Telephone line cord
(pre-installed)
4 x AA batteries
(pre-installed)
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
In this guide
4
Getting started
Location .................................................. 5
Activate the batteries ............................... 5
Connect the telephone line ....................... 6
Getting to know your phone .....................7
Using the phone
Make a call ............................................ 10
End a call............................................... 10
Receive a call ......................................... 10
Adjust the handset volume ..................... 10
Handsfree ............................................. 10
Make a call in handsfree mode ................ 11
Answer a call in handsfree mode ............. 11
Adjust the handsfree volume .................. 11
Last number redial ................................. 11
Adjust the ringer volume ........................ 11
Adjust the ringer tone ............................12
Adjust the incoming and outgoing handset
volume.................................................. 12
Boost the incoming and outgoing
handset volume ..................................... 13
1571 Message waiting ........................... 13
To listen to your voice mail messages ....... 14
One-touch memory
Store a one-touch number ..................... 15
Dial a one-touch number .......................16
Delete a one-touch number ................... 16
Quick dial memory
Store a number in the quick
dial memory ..........................................17
Dial a quick dial memory number ............ 17
Delete a quick dial number .....................18
Help ......................................................19
General information
Safety ...................................................20
Cleaning ................................................ 20
Product disposal instructions .................. 21
Guarantee ............................................. 22
Returning your phone ............................ 22
How many telephones can I have? .......... 23
Switchboard compatibility ...................... 23
Switchboard external line access code ..... 23
To insert a pause ....................................23
Recall .................................................... 24
R&TTE ................................................... 24
Declaration of Conformance ................... 24
User Guide formats ................................24
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Getting started
5
Location
You need to place your BT Big Button 200 within
3 metres of a telephone line socket so that the cable
will reach.
Activate the batteries
1. Activate the batteries by pulling the plastic tab
away from the underside of the phone.
Warning
Do not place your telephone
in the bathroom or other
humid areas.
Battery low warning
When the batteries are low
and in need of replacing the
Batteries low LED indicator
on the top right of the base
will flash.
Removing the batteries
If you ever need to remove
the batteries, firstly
ensure that the phone is
disconnected from the
phone line and then turn
the phone over and remove
the battery compartment
cover by pressing in on the
plastic clip and lifting the
cover off. Pull the ribbon to
remove the batteries.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Getting started
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
6
IMPORTANT
Only use the telephone
line cord supplied
otherwise your telephone
may not work.
Using broadband on the
same phone line?
To avoid problems with
your broadband or noise on
your phone line, you might
need to plug it into the
wall socket via a microfilter
(not supplied).
If your main phone
socket has a single
socket, as shown,
you’ll need to use
microfilters.
You don’t need to
use microfilters if
your main phone
socket has two
separate sockets,
like these:
Connect the telephone line
1. Plug the telephone line cord into the telephone
wall socket.
Getting to know your phone
7
Underside of base
Ringer tone
(R1, R2, R3)
Lets you set
the tone of the
ringer: High,
Mid or Low.
Ringer Volume
Lets you set the ringer volume:
High, Low or Off.
Loud
Use to increase
the handset
volume level
of your caller’s
voice (Hearing)
or your
voice (Voice).
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Getting to know your phone
8
Use to store and dial telephone numbers in the memory.
Redial
Quick dial
Press to redial the last number called.
1571 (with LED indicator)
Press to automatically dial 1571 to easily access your BT 1571 or
Call Minder service. The green LED will flash when you have new
messages waiting on your network’s answering service.
Quick dial memory card
Use to make a note of your quick dial numbers.
- Vol
Use to decrease the handset or loudspeaker volume.
Call Handsfree (with LED indicator)
Press to use handsfree mode. The green LED illuminates
when the handsfree function is in use.
Vol +
Use to increase the handset or loudspeaker volume.
1
To use the 1571 feature, you must subscribe to your network provider’s
network answering service and batteries must be installed.
1
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Getting to know your phone 9
Incoming call LED indicator
Red LED flashes to indicate an incoming call.
2
Batteries low LED indicator
Flashes when the batteries are low and need replacing.
One-touch memory card
Use to make a note of your one-touch memory numbers.
R (Recall)
Used with switchboard services and certain BT Calling Features.
One-touch memory buttons
Use to store a nd dial one-tou ch telep hone num bers in the mem ory.
Microphone
When using handsfree your voice is projected through the
base microphone.
Loud
Use to boost the incoming or outgoing handset volume level,
see page 13.
2
Please note that the Incoming Call LED indicator will flash once every time the telephone line is taken
or released by your BT Big Button 200 or any other phone connected to the same phone line.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Using the phone
10
Please note that the
Incoming Call LED indicator
will flash once every time
the telephone line is taken
or released by your BT Big
Button 200 or any other
phone connected to the
same phone line.
To adjust the handset
volume the switch on the
underside must be set to
Hearing, see page 12.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Make a call
1. Lift the handset and wait for the dial tone (or if
using handsfree mode, press the button).
2. Enter the telephone number.
End a call
1. Replace the handset on the base (or if using
handsfree mode, press the button).
Receive a call
1. When you receive a call, the telephone rings and the
red incoming call LED on the base will flash. Simply
pick up the handset to answer the call (or press the
button to answer in handsfree mode).
Adjust the handset volume
Use the
handset volume.
Handsfree
Handsfree mode lets you talk to your caller without
holding the handset. It also allows other people
in the room to listen to your conversation over
the loudspeaker. The green LED on the button will
illuminate when handsfree mode is in use.
button to increase or decrease the
Make a call in handsfree mode
1. Press the button and then enter the
telephone number to be dialled.
Answer a call in handsfree mode
1. When the phone rings, press the button to
answer the call.
Adjust the handsfree volume
Use the
button to increase or decrease
the loudspeaker volume.
Last number redial
1. Lift the handset (or press ), then press the
button. The last number called will be
redialled.
Adjust the ringer volume
There are 3 ringer volume levels to choose from:
High, Low or Off. The default setting is High.
1. Adjust the switch on the underside of the base to
the volume you want.
Using the phone 11
The loudspeaker has 5
volume levels. The default
setting is 3.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Using the phone
12
There are 5 volume levels
for hearing and 3 volume
levels for speech.
Adjust the ringer tone
There are 3 tones to choose from: R1, R2 or R3.
The default setting is R1.
1. Adjust the switch on the underside of the base to
the ringer tone you want.
Adjust the incoming and outgoing handset volume
You can adjust the volume level of your caller’s voice in
the earpiece and the volume of your voice going out
to your caller’s earpiece.
1. Set the switch on the underside of the base to
either Hearing (for your caller’s voice) or Voice
(for your voice).
2. During a call, use the
buttons to
increase or decrease the volume level.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Using the phone 13
Boost the incoming and outgoing handset volume
You can also boost the level of your caller’s voice
to 16dB louder than normal and you can boost the
volume level of your voice to 15dB louder.
1. Set the switch on the underside of the base to
either Hearing (for your caller’s voice) or Voice
(for your voice).
2. During a call, press the button to boost the
volume level.
1571 Message waiting
Providing you have subscribed to your network’s
answering service (e.g. BT Answer 1571 or Call
Minder), callers can record messages if you do
not answer your phone.
BT Answer 1571 and Call Minder are automated
services located at your local telephone exchange
which will take messages when you are out or engaged
on another call.
You cannot boost the
handsfree volume level.
The 16dB increase will
override any vol+ changes.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Using the phone
14
The message waiting
indicator is activated by a
stuttered dial tone which
you can hear when you
pick up your phone.
BT Calling Features, such
as Call Diversion and Call
Barring use a stuttered
dial tone so therefore will
cause the message waiting
indicator to flash even if no
messages have been left.
IMPORTANT
After an incoming call, or
after lifting the handset,
your BT Big Button 200
will check the line for
any messages. You will
experience at least a 2
minute delay before the
message waiting indicator
light flashes if messages
have been left.
The 1571 light may
continue to flash for a few
minutes after you have
listened to your messages.
To enable your BT Big Button 200 to let you know if
you have messages you must first subscribe to a BT
messaging service:
For BT Answer 1571 answering service, call BT on
Freefone 0800 003 800.
For information on Call Minder, call BT on Freefone
0800 800 150.
To listen to your voice mail messages
1. If you have new messages, the green LED on the
button will flash.
2. To listen to your messages, lift the handset
(or press ), then press the
button.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
One-touch memory
15
You can store 3 of your most important telephone numbers
under the one-touch memory buttons ,
and . There is a memory card located above the
one-touch memory buttons so you can make a note of
the number or contact associated with the number you
have stored. You’ll need to lift the plastic plate up so
you can write on the card.
Store a one-touch number
1. Lift the handset or press .
2. Press and hold the button for 2 seconds until
a confirmation tone is heard, then release.
3. Press a button to assign a number: M1 ,
M2
or M3 . A confirmation tone will
be heard.
4. Dial the number you want to store
5. Press and release the button. A confirmation
tone will be heard.
6. Replace the handset.
One-touch memory
telephone numbers can be
a maximum of 32 digits.
If you enter more than
32 digits you will hear an
error tone and the number
entered will not be saved.
If you wish to cancel storing
a number, replace the
handset on the base or press
. The storing process
will be cancelled and any
number that was previously
stored will be retained.
You can also store a further
one-touch number under
the 1571 button if you
wish to. If you do, the new
number will replace the
1571 automatic dial out
feature. If you then decide
to delete the number you
store, the memory location
will default back to 1571.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
One-touch memory
16
Dial a one-touch number
1. Lift the handset and wait for the dial tone, or
press .
2. Press the one-touch button under which the
number you want is stored, either: M1 ,
M2
out automatically.
Delete a one-touch number
1. Lift the handset or press .
2. Press and hold the button for 2 seconds until
a confirmation tone is heard, then release.
3. Press the one-touch button that you want
to delete either: M1 , M2
M3 .
4. Press the button. You will hear a
confirmation tone.
5. Replace the handset on the base or press .
or M3 . The number will be dialled
or
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Quick dial memory
17
You can store 10 of your most frequently dialled
telephone numbers under the quick dial memory
buttons to .
Store a number in the quick dial memory
1. Lift the handset or press .
2. Press and hold the button for 2 seconds until
a confirmation tone is heard, then release.
3. Press a button to assign a number: to .
A confirmation tone will be heard.
4. Dial the number you want to store
5. Press and release the button. A confirmation
tone will be heard.
6. Replace the handset.
Dial a quick dial memory number
1. Lift the handset and wait for the dial tone or
press .
2. Press the button.
3. Press the quick dial memory location button
to under which the number you
want is stored. The number will be dialled
out automatically.
Quick dial memory
telephone numbers can be
a maximum of 32 digits.
If you enter more than
32 digits you will hear an
error tone and the number
entered will not be saved.
If you wish to cancel storing
a number, replace the
handset on the base or press
. The storing process
will be cancelled and any
number that was previously
stored will be retained.
There is a Quick dial
memory card located under
the handset so you can
make a note of the number
or contact associated with
the number you have
stored. You’ll need to lift the
plastic plate up so you can
write on the card.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Quick dial memory
18
Delete a quick dial number
1. Lift the handset or press .
2. Press and hold the button for 2 seconds
until a confirmation tone is heard, then release.
3. Press the quick dial memory location button
to that you want to delete.
4. Press the button. You will hear a
confirmation tone.
5. Replace the handset on the base or press .
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
Help
No dial tone
- Check that the telephone line cord is plugged into the phone socket on the base
and plugged into the telephone line socket at the wall, see page 6.
- Only use the telephone line cord supplied with the phone.
Phone does not ring
- Check that the Ringer volume is not set too low or Off, see page 11.
- You may have too many phones, fax machines and/or answering machines
plugged in that may be overloading the sockets, see ‘Technical information’
on page 23.
19
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
General information
20
Safety
- Only use the telephone line cord supplied otherwise your telephone may
not work.
- Only use the recommended battery type (4 x AA).
- Never dispose of batteries in a fire. There is a serious risk of explosion and/or the
release of highly toxic chemicals.
- Do not open the handset or base of the telephone (except to replace the
batteries). This could expose you to high voltages or other risks.
- Do not stand your product on carpets or other surfaces that generate fibres, or
place it in locations preventing the free flow of air over its surfaces.
- Do not expose to direct sunlight.
- Do not submerge any part of your product in water and do not use it in damp
conditions, such as bathrooms.
- Do not expose your product to fire, explosive or other hazardous conditions.
Cleaning
Clean the telephone with a damp (not wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product. Never use a dry cloth as this may
cause a static shock.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
General information 21
Product disposal instructions
The symbol shown here and on the product means that the product is classed
as Electrical or Electronic Equipment and should not be disposed with other
household or commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC)
has been put in place to recycle products using best available recovery and recycling
techniques to minimize the impact on the environment, treat any hazardous
substances and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please dispose of the product as per your local
authority’s recycling processes. For more information please contact your local
authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions
of the purchase contract and ensure that this product is not mixed with other
commercial waste for disposal.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
General information
22
Guarantee
Your BT Big Button 200 is guaranteed for a period of 12 months from the date of
purchase. Subject to the terms listed below, the guarantee will provide for the repair
of, or at BT’s or its agent’s discretion, the option to replace the BT Big Button 200 or
any component thereof, which is identified as faulty or below standard, or as a result
of inferior workmanship or materials. Products over 28 days old from the date of
purchase may be replaced with a refurbished or repaired product.
Within the 12 month guarantee period:
Prior to returning your product, please visit bt.com/producthelp to view answers to
Frequently Asked Questions.
Outside the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must
meet the approval requirements for connection to the telephone network.
We recommend that you contact BT’s approved repair agent Discount
Communications Ltd on 0800 980 8999 or a local qualified repairer.
Returning your phone
Where possible, pack the product in its original packaging. Please remember to
include all parts, including the telephone line cord and original batteries. For
guarantee purposes proof of purchase is required so please keep your receipt.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
General information 23
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is
used to calculate the number of items which may be connected to any one telephone
line. Your BT Big Button 200 has a REN of 1. A total REN of 4 is allowed. If the total
REN of 4 is exceeded, the telephones may not ring. With different telephone types
there is no guarantee of ringing, even when the REN is less than 4.
Switchboard compatibility
This product is intended for use within the UK for connection to the public
telephone network and compatible switchboards which support tone dialling and
timed break recall. If in doubt, please consult your network service provider.
Switchboard external line access code
When connected to an internal switchboard, you may need to enter an access
code e.g. 9 to get an outside line. So that the switchboard has time to pick up an
outside line, you may also need to add a Pause after the access code. A Pause lasts
2.5 seconds.
To insert a pause
1. When storing a number in the memory, press the button in the place you
want a pause inserted.
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
General information
24
Recall
The button is used when connected to certain switchboards e.g. to transfer
calls and for some BT Calling Features or other services available from your
network provider.
R&TTE
This product is intended for use within the UK for connection to the public
telephone network and compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment
and Telecommunications Terminal Equipment Directive 1999/5/EC.
Declaration of Conformance
Hereby, BT declares that this BT Big Button 200 is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
If you would like a copy of the Declaration of Conformance, please
visit bt.com/producthelp
User Guide formats
This document is also available in other formats, such as Large print, Braille and
Audio CD. If you would like a copy, please visit bt.com/producthelp
If you need some help, call us on 0800 145 6789† or go to bt.com/producthelp
For a Better Future
We’re always looking to make our products last longer
and use less power, so we don’t have such a big impact
on the environment.
To find out about what we are doing, visit
bt.com/betterfuture
Offices worldwide
The se rvices de scribed in t his publica tion are subj ect to avail ability
and may b e modified fr om time to tim e. Servic es and equipm ent
are pro vided subje ct to Brit ish Telecommu nications p lc’s respec tive
stan dard condi tions of cont ract. No thing in this p ublicatio n forms
any par t of any contr act.
© Brit ish Telecommu nication s plc 2015.
Regis tered Of fice: 81 Newga te Street , London EC 1A 7AJ.
Regis tered in Eng land No. 180 0000.
Prin ted in China.
* U K’s No.1 Phone B rand based o n sales. So urce: GfK RT UK , Landlin e
Phone s ales, volu me and value sa les, Jan 200 0 - Dec 2014.
†
C alls made fr om within th e UK mainland ne twork are f ree. Mobil e and
inter national c all costs m ay vary.
Desig ned and prod uced by The Ar t & Design Pa rtners hip Ltd.
BT Big B utton 200 ( 09/15) Issu e 1
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