BT 2000 User Manual

Quartet 2000
Cordless Additional Handset & Charger
User Guide
This equipment is not designed for making emergency telephone calls
when the power fails. Alternative arrangements should be made for
access to emergency services.
Please open this page for an ‘at a glance’ guide to your Quartet 2000 Additional Handset and Charger.
At a glance
Charger
Redial
Stores last 3 numbers
dialled.
Charging light
Illuminates when a handset
is charging.
Directory
To call and store up to 20
names and numbers.
Command buttons
Used in conjunction with
Display screen options.
Earpiece volume control
Increase or decrease volume during a call.
In use light
Lights up when ringing or
a new message is waiting.
Recall
For use with switchboards.
Aerial
Extendable.
Talk
For making and ending calls.
Options
For navigating through the menu.
Display screen/Message Centre
Shows number of stored messages and all status displays.
Keypad
Keys 0 - 9 plus ✱and #.
Registration button
For registering new handsets to the Quartet 2015 base unit.
Power light
Illuminates when power is switched on.
Aerial
Extend for use.
Base unit
1
In this guide
At a glance 1
Introduction 4
Setting up 5
Registering your handset 7
Using Additional Handsets 9
Wall mounting 11
Help 12
Technical advice 14
3
Introduction
Your BT Quartet 2000 Additional Handset and Charger is for use with the Quartet range of cordless products and is made to BT’s high standards.
This guide shows you how to register your Additional Handset and use the basic functions of your Quartet system. To use the full range of features, see your original Quartet User Guide.
Unpacking your Quartet 2000 Additional Handset and Charger
Check that your Quartet Additional Handset is complete. When you unpack you should have:
Cordless handset
Charger
Wall plugs and screws
13 amp mains power adaptor plug
For your records
Date of purchase:
Place of purchase:
Serial number (on the underside of the charger):
Purchase price:
For warranty purposes, proof of purchase is required, so please keep your receipt.
4
Setting up
Follow these steps to get your Quartet Handset and Charger ready for use.
Situating your Additional Handset and Charger
You can stand your Additional Handset and Charger on a desk or any flat surface.
Make sure your Quartet Additional Handset and Charger can be wall mounted (see page 11 for instructions).
Before wall mounting make sure it is:
•within range of the Quartet base unit.
•within 2 metres of a mains power socket.
Do not stand it on carpets or other similar surfaces which might generate fibres.
PLEASE NOTE
If you have any problems setting up or using your
Quartet Additional Handset and Charger, call the
BT Quartet Helpline on 08457 697330.
Plug your Quartet charger into
1
the mains power socket
Plug one end of the mains power lead into the charger and the other into a mains power socket and switch on.
Charge the handset batteries for
2
at least 24 hours
Place the handset in the charger.
Before you use your Quartet Additional Handset for the first time it is important to have the handset batteries fully charged. We recommend that you leave the handset on the charger for at least 24 hours.
5
Battery Low Indication
When the batteries need re-charging, the display
will show a ‘battery low’ symbol. Replace the
handset on the charger to re-charge.
Aerial
3
Extend the aerial on the handset for optimum performance.
You are now ready to register your Additional Handset with your Quartet base unit.
Extendible
handset
aerial
6
Registering your handset
Options
All Additional Handsets must be registered with the Quartet base unit before you can use it. You can have up to 3 Additional Handsets registered to your Quartet base unit, plus the original handset purchased with the base unit.
To register an Additional Handset
Press buttons in order shown
Charge the handset for 24 hours. The handset display will show
REGISTER
YES
Press YES. The display shows
HANDSET 2
KEYPAD
Enter the number of the handset to be registered. If yours is the second of two, enter
OK
Press OK. This display shows
BASE BUTTON.
, with 2flashing.
2, if the first, enter 1 etc.
YES
PRESS
Press the BLACK button on the base unit.
BLACK
BUTTON
A double beep sounds and the display returns to standby. Your handset is now registered to the Quartet base unit.
7
Redial
VOL
To register your handset to another Quartet unit
Press buttons in order shown
If you want to re-register your Additional Handset with a different Quartet unit, the handset needs to be reset.
NOTE
If the handset is reset, the Directory memories
will be erased and the handset options will return
to their original settings.
8
Press the
REDIAL button together until the
display shows
OK
Press OK to confirm.
VOLUME button and the
RESET
.
The handset shows REGISTER.
OK
Press OK. This display shows
BASE BUTTON.
Press the BLACK button on the base unit.
BLACK
BUTTON
A double beep sounds and the display returns to standby. Your handset is now registered to the Quartet base unit.
PRESS
Using Additional Handsets
Your Quartet 2000 Additional Handset, once registered to your Quartet base unit, will operate in exactly the same way as your existing Handset(s). For instance, if you have a Quartet 2015, you can use your Handset to operate the in-built answering machine as well as the telephone features.
Any registered Handset is capable of accessing/operating the settings of the base unit, such as base ringer tones etc. However, the settings of the individual handsets, such as the handset ringer volume, can only be changed from that particular handset and not from any other.
Follow the steps shown in the main Quartet User Guide to make and receive calls, store numbers in the directory, operate the answering machine*, use BT Select Services and change the original settings on your phone.
Directory
Each Handset has an individual name and number Directory, which is unique to that handset and not accessible from any other. Therefore, if you have 4 Handsets registered to your base unit, your system will have the total capacity to record 80 names and numbers!
Display symbols
The following symbols may appear on your handset display.
Symbol Meaning
Battery Low
Call Transfer
In Use
*
Answering machine ON
*
You have messages stored on your answering machine
*
Flashing indicates you have new messages stored
*Only if your handset is registered to a Quartet 2015.
9
To transfer a call to another handset
You can transfer incoming calls between handsets registered to your Quartet system.
When you have answered the call
TRANS
Press TRANS. The display shows and
TRANSFER X
one of the handsets).
KEYPAD
Enter the number of the handset to which you want to transfer the call.
OK
Press OK. The display shows your handset number and .
Press
TALK or replace the handset on
the charger. Your call is transferred to the other handset which will ring.
PLEASE NOTE
If the handset to which you are trying to
transfer the call does not answer within
30 seconds, the call will ring back at your
, (Xis the number of
handset.
10
Wall mounting
Your BT Quartet 2000 can be wall-mounted using the screws and wall plugs provided.
Before you wall-mount your Quartet 2000 charger check that:
• The wall can support the weight of the equipment.
• The position you choose leaves enough space for the Charger and Handset to clear any obstruction on the wall when the aerial is extended.
• Your Additional Handset is within range of the base unit and has a clear signal. For best results, avoid mounting the Charger near large metal objects and keep the number of walls between the base unit and charger to a minimum.
To wall-mount the Quartet 2000 Charger
1 Using a pencil, mark two holes on the wall
48mm apart in the position you want to mount your Charger.
2 Drill two holes suitable for the screws and
wall plugs supplied (if required).
3 Drive the screws into the wall, leaving
about 9mm free on which to hang the Charger.
4 Remove the back panel of your Charger
as shown.
5 If it is more convenient, you can also turn
the back panel around and attach it to the bottom of the charger.
6 Press the power cord into its guide groove
before you hook the unit over the screws.
7 Hook the holes on the back of the charger
over the screw heads.
11
Help
If you have any difficulty using your Quartet Additional Handset, look in this section first for solutions to the most common problems.
Phone does not ring
Check that the handset ringer volume is not switched off.
Check that no other connected phones are off hook.
Check whether you have too many phone extensions in your home or office. For help with this, please refer to the section ‘How many phones can you have?’ in Technical advice on page 14.
BT can supply a REN booster to support up to 8 separate pieces of equipment connected to your line.
Handset does not register to a base unit
Are you within range of the base unit?
No dialling tone
Check that no other extension is in use. Make sure that you are within range of the
Quartet base unit. Move closer and try again.
Handset beeps
You have new messages recorded on your answering machine. Play them and the beeping will stop.
Your handset may be out of range and you will need to move closer the the base unit.
Batteries may be low, ensure that they are charged.
Reception is poor during a call
You may need to change the channel. You can do this during the call.
Your handset may be out of range and you will need to move closer to the base unit.
BT Helpline 08457 697330
Please call the BT Helpline (local call rates)
if you need further assistance with your BT Additional Handset. Please have your Additional Handset Serial Number ready
when calling the Helpline.
For your convenience please enter the Serial
Number, place and date of purchase on
Page 4 of this user guide.
12
Emergency services
Safety instructions
The emergency services can be contacted in the UK by dialling which is valid in any country that is a member of the European Community.
In certain situations you may not be able to make an emergency call:
• If the telephone line is disconnected.
• If there is a line fault, whether on your phone or in the network.
• If there is a power failure.
If your BT Quartet base unit is connected to a PBX (switchboard), you may have to dial an access number before entering 999 to contact the emergency services.
It is recommended that alternative arrangements are provided to enable you to make emergency calls during a mains power failure.
999. You may also dial 11 2,
Use only the power adaptor supplied and the handset battery pack supplied.
There is a slight chance that your phone could be damaged by an
electrical storm. We recommend that you unplug your Additional Handset and Charger from the mains power during storms.
The Quartet base unit, handset and
charging units produce a small
amount of heat during use. Therefore, we advise against placing these products on antique, veneered or wooden surfaces as damage may occur.
Do not use your Additional Handset
and Charger in damp, humid
conditions such as bathrooms.
13
Technical advice
Environment
Your BT Additional Handset and Charger should be kept free of dust, moisture, high temperature and vibration, and it should not be exposed to direct sunlight. It should not be used in bathrooms or near water.
Your Additional Handset and Charger is designed to be operated in a normal office or domestic environment only, where the relative humidity is no more than 60%.
Maintaining your Additional Handset and Charger
Clean with a soft, dry cloth, do not use a damp cloth. Do not use abrasive materials, solvents or aerosol cleaners as these may damage the unit. Do not place on untreated antique furniture.
How many phones can you have?
Although you may have any number of sockets, it is important to limit the number of phones and other pieces of apparatus connected in order to ensure that each phone will ring.
All telephone equipment has a Ringer Equivalence Number (REN), which is used to calculate how many pieces of apparatus may be connected to any one telephone line.
14
Telephones provided by BT have a REN of 1, unless otherwise stated on the underside of the phone. Even where the number of telephones has been limited, there is no guarantee that different types of phone on the same line will ring, even when the REN is less than 4.
You must not connect more than 4 products to a single line.
Network connection information
Your Additional Handset and Charger is designed to work with both BT and other UK networks, including cable.
Although this equipment can use either Loop Disconnect (Pulse) or DTMF (Tone) signalling, the performance of the DTMF (Tone) signalling is subject to regulatory requirements for correct operation. It is therefore strongly recommended that your equipment is set to use DTMF (Tone) signalling for access to public or private emergency services.
DTMF signalling also provides faster call set-up.
Advice on connection to BT systems can be obtained by dialling BT Freefone 0800 800 152.
Guarantee
If you own your BT Additional Handset and Charger and it is under BT’s guarantee, BT guarantees the product for one year, provided that:
The goods have only been used for their intended purpose, and have not been subjected to misuse or been wilfully or accidentally damaged.
The goods have not been tampered with or repaired by anyone other than BT, its staff or its agents.
If a fault does occur, and you bought the unit yourself, it will be repaired or replaced free of charge, provided you return it to where you purchased it and produce your receipt.
The terms and conditions of this guarantee do not affect your statutory rights.
If you own your BT Additional Handset and Charger, but the guarantee period has expired:
For details of BT’s recommended repair agents, please call BT free of charge on Freefone 0800 800 150, or visit your nearest BT shop.
If your BT Additional Handset and Charger needs repair after the guarantee period has ended, it must be repaired so as to remain compliant with the approval requirements for connection to the telephone network.
15
Offices in Europe, North America, Japan and Asia Pacific.
The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.
© British Telecommunications plc 1998. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Thailand. Quartet 2000 Issue 1 (11/98) 2 Designed by The Art & Design Partnership Limited.
CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)
APPROVED for connection to
telecommunication systems specified
in the instructions for use subject to
the conditions set out in them
504624
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