BT 1800 User Manual

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Page 1

User Guide

BT On-Air 1800

This product is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

Wireless Freedom to Talk & Surf

CALLER DISPLAY. YOU MUST SUBSCRIBE

TO YOUR NETWORK’S CALLER DISPLAY

SERVICE BEFORE YOUR BT ON-AIR

HANDSET WILL SHOW

CALLER DISPLAY

INFORMATION.

Page 2

-1-

EXT

INT

At a glance

Handset

In Use

Shows that the handset is in use.

In range

Indicates that you are in range of the base station.

Stored messages

Indicates that you have old messages stored.

Internal (Intercom) Call

Displayed during a call with another handset (an internal call).

OK button

To confirm settings.

Greenphone

To answer a call and switch the power on.

Intercom

Enables internal calls and call transfer between handsets.

Redial button

Lets you redial up to 20 of the last numbers called.

Recall

For use with Switchboards and BT Select Services.

Silent mode

Displayed when the handset

ringer has been switched off.

Incoming calls will not cause the

handset to ring.

Battery

Shows the status of the handset

battery. When the battery is fully

charged, the icon is completely

shaded. As the battery is used,

the shaded area is reduced.

Display

Clear

Keypad

External Call

Displayed during an external call.

New messages

Indicates that you have

new messages.

Redphone

To end a call and turn the

power off.

Up/Down

Lets you move through the

options and lists.

Base with 56k modem





BT On-Air 1800 Wireless Modem

Answer button

Switches the answering machine on and off.

Play button

Red when there are messages to be played.

Speaker

To hear messages or monitor a call.

Delete button

To delete unwanted messages.

Skip buttons

Allows you to skip backwards and forwards through your messages.

Press and holdSkip to register.

Press and hold Skipto page

handsets.

Redial

Intercom

COK

Recall

Page 3

BT On-Air USB unit

Status (light) Meaning

ON In range of base.

Ready to connect to the Internet.

Flashing Evenly Connected to Internet

Slow Blinking Looking for the base.

Base not in range. Internet connection not possible.

OFF Computer switched off.

Internet connection not possible.

Status light

About

Provides product version

information.

Base stations

Lists all bases registered

to this USB unit.

Modify base buttons

Adjust settings for the

base in range.

To register to a new base.

Signal strength bar

To show when you are in range of a base station.

Close button

Close monitor window.

Page 4

Quick guide to main features

During a call:

Function Button combination

Adjust earpiece volume ▲ and

▼

buttons

Secrecy C (press C again to cancel)

Monitor OK ( OK again to cancel)

Record conversation ( again to stop recording)

Transfer to another handset internal number then

to transfer or to resume call

Intercom

Handset settings:

Function Button combination

Silent ring OK

Ringer volume OK

Ringer melody OK

Keypad beeps and volume OK

Page 5

Quick Guide to operating the answering machine

From the handset:

Function Button combination

Record your outgoing message (OGM) For Answer and record:

speak OGM

Switch answering machine on For Answer and record mode:

Switch answering machine off

Delete all outgoing messages

Listen to outgoing messages For Answer and record:

Play new messages Play old messages

During playback:

Skip forwards Skip backwards Pause/Resume Delete current message Exit playback

Delete all messages

Record memo message speak memo

To set the time enter time

(24hr clock)

To set the date enter date (DD/MM/YY)

At the base:

Skip to next message

Go back to previous message

Play/Pause/Resume playback

Delete current message

Delete all messages Press and hold until a long beep is heard

䊴

䊳

Intercom

Page 6

In this guide

At a glance 2

BT On-Air USB unit 3 Quick guide to main features 4 Quick guide to operating the

answering machine 5

Introduction 7

Safety information 7 Unpacking your BT On-Air 8 For your records 8

Setting up 9

Base and handset 9 Drivers installation for Windows 98 12 Drivers installation for Windows Me 14 Drivers installation for Windows 2000 15 Drivers installation for Windows XP 16 Modem Software installation 17

Using the modem 20

Connect to the Internet 20 Modem monitor 20 Rename a base 22 Change the system code 23 Uninstall BT On-Air 23

Using the telephone 25

Making and ending calls 25 Call timer 25 Call monitor 26 Redial 26 Secrecy 26 Number memory 26 Paging handsets 27 Internal calls 27 Transferring calls 28 Record your phone conversation 28 Caller Display 28 Calls list 29

Handset settings 29 Base settings 31

Using the answering machine 33

Setting up your answering machine 33 Recording your outgoing message 33 Switch on/off at base 34 Switch on/off at handset 35 Playing your messages 36 Answering machine operation during playback 37 VIP 38 Call Screening 39

Remote access 40

Operating the answering machine from an external telephone 40

Using additional handsets and bases 42

Registering additional handsets 43 Using a USB unit with more than one base 45

Help 48

BT On-Air USB unit installation 48 Connecting to the internet 49 Handset 50

General information 51

Guarantee 51 If you have to return your product 51 Technical information 51 Switchboard compatibility 52 Recall 52

Wall mounting 54

Software Licence Agreement 55

Index 56

Page 7

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the mains power supply is 001040.

If Keyguard is active, it is still possible to make emergency calls to 999 and 112.

Do not open the handset or base station. This could expose you to high voltages or other risks. Contact the helpline for all repairs.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset, USB unit and base station with a damp (not wet) cloth, or an antistatic wipe. Never use

household

polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over it’s surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Introduction

Your BT On-Air 1800 provides an all-in-one solution combining telephone, answering machine and wireless modem for Internet access.

By plugging the BT On-Air USB unit into your desktop or laptop computer, you can connect to the Internet from anywhere in or around your home without wires.

The proven DECT digital cordless technology is used for the voice and data communication between the handset or BT On-Air USB unit, and the base. The base plugs into your telephone socket and features a fast 56k Internet Modem.

Minimum PC requirements

• Windows 98, Me, 2000 or XP.

• Pentium Processor 200MHz.

• 32MB RAM.

• Free USB port (if an exter nal USB hub is used, it must be mains powered).

• CD drive for installation of software.

Note

The BT On-Air 1800 Wireless Modem is approved for connecting to Internet Service Providers supporting V.90 connections. This is the case for all major ISPs. It does not support fax send/receive. It also cannot receive incoming modem calls and therefore does not support remote access using callback mechanism.

Page 8

Unpacking your BT On-Air 1800 Wireless USB Modem

If anything is missing, please contact your place of purchase immediately.

One BT On-Air 1800 Wireless Modem Base.

One BT On-Air USB unit.

One BT On-Air Classic handset with rechargeable battery.

One power adaptor.

One telephone line cord.

One base plinth.

One handset belt clip.

Three removable handset fascias.

User guide.

Installation software on CD ROM.

Four rubber feet.

One self-adhesive sticky patch to attach the BT On-Air USB unit to your computer.

For your records

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your System Code here.

The pre-set System Code number is

0000

. See page 23 & 31 for information on your System Code.

Enter the Remote Access Code for your answering machine here.

The pre-set Remote Access Code is

0000

See page 40 for more information.

Date of purchase:

Place of purchase:

Serial number:

Help web site

For the latest information on BT On-Air 1800 including frequently asked questions and software downloads, have a look at

the BT On-Air web site: www.bt.com/on-air

Page 9

Setting up

Once connected, put the plinth back on the base to prevent it from rocking on the table.

There are two positions for the plinth when joining it to the base, both can be used for desk mounting and one for wall mounting. Position A is for desk mounting only and position B is for desk or wall mounting (see wall mounting on page 51).

Base and handset

2 Connect the power supply and

switch on.

Plug the power supply cable into the socket on the underside of your base. The power cable connector and socket are coloured red.

Plug the line cord into the other socket on the underside of the base marked with a telephone symbol.

WARNING

Please take care that the power supply and telephone line cord are connected to the correct sockets as incorrect placement could damage your equipment.

Your handset is already registered to the base.

1 Plan the location

Situate your base close enough to the telephone and mains power sockets so that the cables will reach.

The only way to disconnect the product from the power supply is to remove the power adaptor from the mains power socket. Therefore you must ensure you plan the location so that the mains power is easily accessed.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

plinth

Important

You must thread the power supply cable and line cord through the plinth before you connect into the sockets on the base.

Page 10

3 Charge the battery in the

handset for at least 16 hours

WARNING

Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

Fully discharging the batteries at least once a month will help them to last as long as possible. However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from any BT Shop or from the Helpline on 0845 300 0156.

Battery low warning

If the handset battery symbol is empty and you hear warning beeps, you will need to recharge your handset before you can use it.

Plug the power adaptor into the wall socket and switch on. When the power is switched on, the

PLAY button on your base will light up green.

Battery performance

Your handset is supplied with NiMH batteries. These need to be initially charged continuously for 16 hours to reach full charge.

Note that the battery charge icon does not indicate the correct level when the batteries are first installed. The batteries must first be fully charged.

4 Connect the telephone line cord

Plug the line cord into the telephone wall socket.

Place the handset in the cradle on the base station. The handset display will show the battery symbol. If it does not appear, see Help, page 48.

When the battery has been charged for at least 16 hours the display will show the symbol.

Empty

Full

Rubber feet

Hold the black plastic square between thumb and forefinger and peel off individual feet from backing sheet as shown. These are to stop your base from moving and to protect your work surface.

If you decide on position B, place 2 of the rubber feet on the plinth and 2 on the base.

Page 11

Helpline

If you are experiencing difficulty, please call

the BT On-Air Helpline on 0845 300 0156.

Follow instructions on page 33 to set-up your answering machine for the first time.

6 Setting-up your answering

machine

5 Changing your handset fascias

The handset's display is protected by a transparent film during manufacture. This can easily be peeled off if you prefer.

There are 3 removable handset fascias to choose from. Simply slide the fascias off and replace with another.

Page 12

➜

Insert the CD installation software for the BT On-Air 1800 into your CD ROM drive. Do NOT run the CD now. Instead, follow steps below to start installation

➜

Plug the BT On-Air USB unit into a free USB port identified by the symbol below on your computer.

Windows will automatically detect the BT On-Air USB unit. (If this does not happen

see Help, page 48.)

After a few seconds, the screen will then display

Add New Hardware Wizard

ready to

search for the USB Wireless Modem driver.

➜

Click Next>

BT On-Air USB unit

Note

Do not attach the BT On-Air USB unit with the sticky patch yet. Wait until after software installation when you will be able to check the strength of the signal using the BT On-Air

monitor.

Note

The BT On-Air drivers and software must be installed on your computer before you can use your BT On-Air 1800 to connect to the Internet.

Installation instructions vary according to your operating system.

- See below for Windows 98

- Page 14 for Windows Me (i.e. Millennium Edition)

- Page 15 for Windows 2000

- Page 16 for Windows XP

See Help on page 48 if you are experiencing

problems during installation.

Important

If an external USB hub is used to plug the BT On-Air USB unit into your computer, it must be one that is mains powered.

➜

Switch on your computer and close any open applications.

Drivers Installation for Windows 98

Page 13

➜

Select the on-screen option

Search for

the best driver for your device

➜

Click Next>.

➜

Select the CD-ROM drive option.

➜

Click Next>.

➜

Click Next>. Windows copies the files to your system.

➜

Click Finish.

The drivers are installed and the Modem Software Installation can begin, see page 17.

You might be asked at this stage to restart your computer. Please do so. The Modem Software Installation procedure will then automatically resume, see page 17.

Page 14

Windows will automatically detect the BT On-Air USB unit. (If this does not happen

see Help, page 48.)

After a few seconds, the screen will then display

Add New Hardware Wizard

ready to

search for the USB Wireless Modem driver.

Important

If an external USB hub is used to plug the BT On-Air USB unit into your computer, it must be one that is mains powered.

➜

Switch on your computer and close any open applications.

➜

Insert the CD installation software for the BT On-Air 1800 into your CD ROM drive. Do NOT run the CD now. Instead, follow steps below to start installation

➜

Plug the BT On-Air USB unit into a free USB port identified by the symbol below on your computer.

Drivers Installation for Windows Me

➜

Select the on-screen option

Automatic

search for a better driver

➜

Click Next>.

Windows copies the files to your system.

➜

Click Finish.

The drivers are installed and the Modem Software Installation can begin, see page 17.

You might be asked at this stage to restart your computer. Please do so. The Modem Software Installation procedure will then automatically resume, see page 17.

Page 15

➜

Select the CD-ROM drive option.

➜

Click Next>.

➜

Select the on-screen option

Search for a

suitable driver for my device

➜

Click Next>.

➜

Click Next>.

Important

If an external USB hub is used to plug the BT On-Air USB unit into your computer, it must be one that is mains powered.

➜

Switch on your computer and close any open applications.

➜

Insert the CD installation software for the BT On-Air 1800 into your CD ROM drive.

➜

Plug the BT On-Air USB unit into a free USB port identified by the symbol below on your computer.

Windows will automatically detect the BT On-Air USB unit and the screen. (If this does

not happen see Help, page 48.)

After a few seconds, the screen will then display

Found New Hardware Wizard

ready to search for the USB On-Air Wireless Modem driver.

Drivers Installation for Windows 2000

Page 16

➜

Click Yes>. Windows copies the files to your system.

The drivers are installed and the Modem Software Installation can begin, see page 17.

➜

Click Continue Anyway. Windows copies the files to your system.

Important

If an external USB hub is used to plug the BT On-Air USB unit into your computer, it must be one that is mains powered.

➜

Switch on your computer and close any open applications.

➜

Insert the CD installation software for the BT On-Air 1800 into your CD ROM drive.

➜

Plug the BT On-Air USB unit into a free USB port identified by the symbol below on your computer.

Drivers Installation for Windows XP

➜

Select the on-screen option

Install the

software automatically

➜

Click Next>.

Windows will automatically detect the BT On-Air USB unit and the screen. (If this does

not happen see Help, page 48.)

After a few seconds, the screen will then display

Found New Hardware Wizard

ready to search for the USB On-Air Wireless Modem driver.

Page 17

Your modem software installation is automatically started after the drivers for your BT On-Air USB unit have been installed.

The BT On-Air screen is shown then replaced by the Welcome screen.

➜

Click Next>.

➜

Click Next> for automatic installation.

2 Modem Software installation

for all version of Windows

➜

Click Next>. Windows copies the files to your system.

➜

Click Finish>. The screen shows the

Internet Connections Settings

The window displays all Internet Ser vice Providers (ISPs) already installed on your computer.

The drivers are installed and the Modem Software Installation can begin, see page 17.

Page 18

➜

Tick the 'Use' box in front of the Internet connections you want to use with your BT On-Air Wireless Modem. You can select as many as you want.

➜

Click OK.

Note

If you do not already have an Internet Service Provider (ISP) set-up on your computer, a screen will appear to tell you so. Skip to Step 3 now to finish the BT On-Air software installation. Then read Step 4 for guidelines on how to set-up an Internet connection.

Helpline

If you are experiencing difficulty, please call

the BT On-Air Helpline on 0845 300 0156.

After installation, the BT On-Air Monitor window is displayed.

This window lets you monitor:

• if you are logged on to the base station

(Status column),

• the quality of the radio signal between the

base and the BT On-Air USB unit (Signal strength).

➜

Click OK.

The installation is now complete and the BT On-Air Monitor is displayed.

3 Checking the installation

Page 19

If the signal strength is poor or you cannot log on, the most probable causes are that your computer is out of range of the base or that the base is not switched on. Check that the base was properly set-up by following instructions in this user guide and move closer to the base. If you still cannot log on to the base, see ‘Help’

page 48. (See page 20 for more information on using the BT On-Air Monitor.)

If you already had an Internet connection set-up on your computer before installing BT On-Air:

If you ticked the Internet connection during the Internet Connection Settings part of the BT On-Air installation, then you are now ready to connect to the Internet. You can now turn to the next section for instructions on how to use the modem.

If you do not have an Internet connection installed or want to update an existing one:

Instructions for setting up an Internet connection depend on your computer and your chosen Internet Ser vice Provider. Refer to the Windows online help on how to set-up an Internet connection or follow the instructions given by your Internet ser vice provider.

When installing your new Internet connection or updating an existing one, select “BT On-Air Wireless Modem” within the dial-up networking properties when prompted for a device to use for the connection.

4 Setting-up your

Internet connection

Note

The BT On-Air 1800 supports speeds of 56 kbit/s for download from an ISP only. Upload remains at 33.6 kbit/s.

The actual speed achieved depends on the line condition and will vary across dif ferent

connections.

Page 20

Using the modem

Note

Your BT On-Air USB unit is powered via the connection to your computer so, if you are using a laptop computer, you may notice a slight reduction in the battery capacity.

Note

If Call Waiting is enabled on your line, any incoming call will cause an active Internet connection to drop. You should disable Call Waiting before making an Internet connection. Please refer to your network

operator's instruction.

Note

You cannot use the modem monitor while connected to the Internet.

To use the modem monitor

The BT On-Air Wireless Modem monitor lets you rename the base, change the system code and de-register your BT On-Air USB unit. It also indicates when your BT On-Air USB unit is in or out of range of the base.

To connect to the Internet

When your modem is installed, you also need to choose an Internet Ser vice Provider and set-up a dial-up networking connection on your computer before you can connect to the Internet.

If you have not got a connection installed already, you can get an installation disk by contacting your chosen service provider.

Your provider will give you instructions on how to set-up the dial-up networking connection. When installing your service provider’s Internet software, select “BT On-Air Wireless Modem” when prompted for a device to use for the connection.

Please refer to Help section on page 48 if you are experiencing problems.

Click on the BT On-Air icon in the system tray. This is normally at the bottom right of your computer screen.

Important

The BT On-Air USB unit must be connected to your computer and the software installed before you can connect to the Internet.

Make sure the base has been plugged into the mains and connected to the telephone line.

Page 21

The BT On-Air screen is displayed.

1. Base stations

Base Name displays the bases your BT On-Air USB unit is registered to. It can be registered to a maximum of four bases.

Status shows: e.g. with two bases registered.

•

Not logged on

– your computer cannot use

the base (e.g. it is out of range).

•

Logged on

– Your computer is ready to connect to the Internet. The internal number allocated by the base to the BT On-Air USB unit is displayed (e.g. Logged on as n 3).

6 Close

Note

Your BT On-Air USB unit can only log-on to one base at a time.

2. Adjusting the settings

You must be in range and connected to the base to adjust the settings of that base. The buttons are not active when your computer and USB unit are out of range.

You can rename the current base, change the system code and de-register the BT On-Air USB unit from the current base. For de-registration, see page 44.

5 About

BT On-Air

1 Base

stations

4 Register

to base

2 Adjusting the

settings

3 Signal

Quality

Page 22

You can change the name of a base, for instance to indicate its location. The name is stored in your computer, not in the base itself.

Click the BT On-Air icon in the system tray to open the Monitor.

Click Rename.

➜

4. Register to base

Click on Register if you want to register your USB unit to a new, compatible base. See page 43.

5. About BT On-Air

Click on the tab to display

version information for your product. It also displays the Identity of the base (RFPI) which is printed on the label underneath the base.

6. Close

The Monitor must be closed before making an Internet connection.

Note

When you are happy with the signal strength, attach your USB unit to your computer using the sticky pad provided.

If you experience interference on your computer screen or other electrical equipment while using your BT On-Air USB unit, try moving the unit slightly away from the

equipment which is experiencing interference.

3. Signal quality

The signal indicator shows if your BT On-Air USB unit is in range of the base. If you get a very poor signal, it could cause problems when connecting to the Internet. Tr y moving closer to the base or changing the position of the BT On-Air USB unit.

➜

Enter the new name you want.

Click OK to confirm.

Click Close to close the Monitor screen.

➜

To rename a base

Page 23

Open the Windows Start menu by clicking the Start button normally located at the bottom left of your screen.

Click Settings.

Click Control Panel. The Control Panel is displayed.

Enter the current system code. (Default setting =

0000

)

Enter the new system code twice.

Click OK.

A confirmation screen appears after a few seconds.

Click OK.

If you see a message saying the code change was unsuccessful, see Help “General check”, page 48.

Click Close to close the Monitor screen.

➜

➜ ➜

➜

Important

Before uninstalling, close any active Internet connection and unplug the BT On-Air USB unit from the port on your computer.

After uninstalling the software, you will not be able to use your BT On-Air until you install it again.

You can use the BT On-Air Monitor to change the base system code. (You can also use the handset to change the code, see page 31.)

Click the BT On-Air icon in the system tray to open the Monitor.

Click Change system code.

➜ ➜

To change the system code

To uninstall BT On-Air from your computer

Helpline

If you are experiencing difficulty, please call the BT On-Air Helpline on 0845 300 0156.

Page 24

Click Add/Remove Programs on the Control Panel.

Select BT On-Air 1800 Wireless Modem from the list that appears on the screen. You might have to scroll down the list.

Click Add/Remove button.

Select Automatic and Click Next>.

Click Finish to uninstall BT On-Air from your computer.

➜ ➜

➜

Page 25

Press the GREEN PHONE button. The display shows the symbol.

Dial the number.

Using the telephone

Your handset will automatically time the duration of all external calls. The handset display shows the call duration during your call.

Press and hold the GREEN PHONE button to switch the handset on.

Press and hold the RED PHONE button to switch the handset off.

123

Making and ending calls

Call timer

Press the RED PHONE button.

First enter the number to be dialled. The number is shown in the display. (If you make a mistake press C to remove the incorrect digit).

When you have entered the number correctly, press the GREEN PHONE button to dial the number.

Press the GREEN PHONE button to answer the call.

You can adjust the volume during a call.

Press the UP button to increase the volume.

Press the DOWN button to decrease the volume.

The display shows the current volume level.

▲

▼

Note

The symbol on your handset display indicates when you are in range of the base station. If the symbol disappears you are out of range and will need to move closer to the base station.

Please note that this product does not have autotalk standby. To end a call you must press the RED PHONE button, you cannot just replace the handset on the base station.

To switch the handset power on and off

To make an external call

Preparatory dialling

To end a call

To receive a call

To adjust the earpiece volume

Page 26

Press OK then 4, this will delete all numbers in the redial list.

The display will return to the idle state.

COK

Press the REDIAL button. This will take you to the most recent number.

Use the UP or DOWN button to scroll to the number you require.

Press the GREEN PHONE button to dial the number.

Press the C button to return to idle.

▲ ▼

Redial

During a call, press OK then 0. The display will show the icon to indicate Monitor is on.

Press OK then 0 again to switch Monitor off.

During a call, press the C button. C will now flash to show secrecy is in operation.

Press the C button again to resume your call.

When on a call you can talk to someone in the same room, without your caller hearing.

COK

Secrecy

When on a call you can switch-on the loudspeaker on the base so that someone in the same room can hear the conversation.

Call Monitor

Press the UP or DOWN button the display shows

MEM--.

Use the DOWN button to scroll to the first available memory location (marked

---------

Enter the number of the memory location and press OK.

Using the keypad enter the telephone number you wish to store.

Press the OK button to confirm.

Press the C button to return to idle or follow these instructions again to store another number.

You can store up to 20 of your most frequently used numbers.

123

COK

▼

▲ ▼

Number memory

COK

To switch call monitor on/off

Redial list

To switch secrecy on/off

To store a number in the memory

To delete all numbers shown in the redial list

Page 27

Press the UP or DOWN button. The display will show

MEM--.

Use the DOWN button to scroll to the required memory number and press OK.

Enter the number of the memory location and press OK.

▲ ▼

COK

123

Press and hold the Skipbutton on the base until the handset starts to ring. All handsets registered with the base will ring.

To end paging, press and hold the

Skip



button again.

You can alert handset users that they are wanted, or locate a missing handset. (Paging calls cannot be answered by a handset.)

䊳

Paging handsets

If you have multiple handsets registered to a base you can make internal calls between handsets.

You can make an internal call while using the BT On-Air USB unit to connect to the Internet.

Internal calls

▼

Note

If you dial the number for the BT On-Air USB unit, you hear an engaged tone.

Press the UP or DOWN button to display the number you wish to dial.

Press the GREEN PHONE button to dial the number.

Quickdial:

Enter the number of the memory location you wish to dial and press

(e.g. Press 1 then #from idle to dial the phone number stored in memory location 1).

123

▲ ▼

To dial a number from the memory

To edit and delete memory numbers

To page a handset from the base

Press and hold the 0 button until a

appears on the point where you want to enter a pause. The /indicates a pause, therefore, when you dial the number stored, your On-Air 1800 will automatically insert the pause where it was stored.

To insert a pause when storing a number in the memory

Press the C button to clear and back space the numbers. Edit entries by using the numbers on the keypad.

Press OK to confirm.

Press the C button to return to idle.

COK

123

Page 28

If you have subscribed to a Caller Display service you can see who is calling you on your handset display, (unless the number has been withheld).

Important

To use Caller Display you must first subscribe to your network provider's Caller Display Service.

For more information on BT Select Services call BT free on 0800 800 150.

Caller Display

During a call:

Press the INTERCOM button followed by the 7 button.

The conversation will now be recorded.

Press the INTERCOM button and then the 7 button again to end recording.

The conversation has been stored and can now be played back as a normal message.

You can record a two-way telephone conversation. The recorded conversation is saved as a normal answering machine message and can be played back.

Record your phone conversation

Intercom

You can transfer an external call to another handset registered to the base.

While on an external call:

Press the INTERCOM button (you will hear a beep).

Enter the number of the handset to which you want to transfer the call.

If you wish you can talk to the other handset user first.

Press the RED PHONE button to transfer the call.

Press the INTERCOM button to resume your first call without transferring.

Intercom

123

Transferring calls

Press the INTERCOM button.

Enter the number of the handset you want to call.

Enter the digit

✱

if you want to call all

the handsets.

To end the call:

Press the RED PHONE button.

123

Intercom

To make an internal call to another handset

To transfer an external call between handsets

To record a two-way conversation

Page 29

Keypad beeps and tones

You can set your handset to beep or play a tone when you press a button on the keypad.

Handset settings

Press the INTERCOM button.

Press the REDIAL button. The most recently received number will be displayed.

To scroll backwards through the calls list towards the older calls in the list press the DOWN button.

To scroll forwards through the calls list towards the most recent calls press the UP button.

If the UP and DOWN buttons are pressed when at the end of the list, the handset will go back to idle.

When the number you wish to call is displayed press the GREEN PHONE button.

The number will be automatically dialled.

Press the C button to return to idle, if you do not want to make a call.

Intercom

▼

▲

The Calls list contains the telephone numbers of your last 20 callers. If you receive more than one call from the same telephone number then it will only appear once in the list.

If a call is received when the calls list is full, then the oldest entry will be deleted automatically.

If no number is received for a call then no entry will appear in the calls list.

Calls list

Press the OK button.

Press the 5 button.

Use the UP and DOWN buttons for volume control.

---

indicates the volume is disabled, 0volume is set to LOW, 00volume is set to MEDIUM and

000

volume is set to HIGH.

Press OK to confirm the setting.

▲ ▼

COK

When you receive a call the caller’s number will appear on the display. If the caller has withheld their number then

-------------

will appear on the display. If for some reason the caller’s number is not available then will appear on the display.

888888888888

Important

The Caller Display service will not operate when your base station is connected to a switchboard.

Whether you take a call or not, the caller’s details are stored in the Calls List. The Calls List holds the telephone numbers of the last 20 people who called you.

You can display, scroll through and dial numbers on the list and copy them into the

directory.

COK

Keypad beeps and volume

To view the Calls list

Page 30

Press the OK button.

Press the 2 button.

Use the UP and DOWN buttons to select the volume you require.

Press OK to confirm.

COK

▲ ▼

Note

The time is also automatically updated from the information provided by the network

during an incoming call with Caller Display.

Note

Please note that the melody and volume are emitted from the handset only. They are not available from the base.

Press the INTERCOM button.

Press the OK button.

Press the 1 button followed by the 2 button.

Use the keypad to input the time e.g. 17.35 (24 hour clock).

When entering the time press the C button to move the cursor backwards and the OK button to move it forwards.

Press the C button twice to return to idle.

The time will now appear on the handset.

123 456 789

COK

Intercom

Press the INTERCOM button.

Press the OK button.

Press the 1 button followed by the 3 button.

Use the keypad to input the date DD/MM/YY.

When entering the date press the C button to move the cursor backwards and the OK button to move it forwards.

Press the C button twice to return to idle.

123 456 789

COK

Intercom

Press the INTERCOM button.

Press the OK button.

Press the 1 button then the 1 button again. The date is displayed.

Press the OK button to alternate between the date and the time.

Press the C button three times to return to idle.

COK

Intercom

To set the time

To view the date and time

To set the date

Ringer volume

Page 31

Press the INTERCOM button.

Press the OK button.

will appear on

the display.

Press the 3 button followed by the 1 button.

Enter existing code (default setting

0000

). As you enter each digit in turn the dash will stop flashing. When you have entered four digits all four dashes will then start flashing again.

Enter your new System Code. As you enter each digit in turn the dash will again stop flashing.

Enter your new System Code again.

Your system code is changed. You will hear a beep if you have entered the wrong current system code or if your new system codes do not match.

Press the C button twice to exit.

COK

Intercom

OLD

CODE

NEW

CODE

CONFIRM

CODE

System Code

Your base station has a default setting of

0000

but you may want to change this.

If you change your System Code keep a record of the new number by writing it in the space provided on page 8.

Base station priority

If you are using more than one base, you can select which base your handset will use, when it is in range of more than one base to which it is registered.

Base settings

Note

The system code can also be changed from your computer by using the BT On-Air Wireless Modem Monitor provided your computer is connected to the base.

Press the OK button.

Press the 3 button.

Use the UP or DOWN button to select the melody you require.

Press OK to confirm.

COK

▲ ▼

Press the OK button.

Press the 1 button.

Use the UP or DOWN button to select 1 for ringer active or 2 for silent ring.

The display will show the symbol to indicate a silent ring.

Press OK to confirm.

▲ ▼

Silent ring

Ringer melody

To change your System Code

COK

Page 32

Press the OK button.

Press the 7 button.

Use the UP and DOWN buttons to select the base you require.

The flashing digit on the left of the handset is the base number.

Flashing indicates that no base has priority and the handset will therefore randomly register to the first base it finds.

Press OK to confirm.

COK

▲ ▼

To change base station priority

Page 33

Using the answering machine

Before using your answering machine for the first time you need to: set the time and date and switch the answering machine on.

Your On-Air 1800 comes with the pre-recorded outgoing message (OGM) “Hello, your call

cannot be taken at the moment, so please leave your message after the tone”. You can use this

outgoing message or record your own.

The base stations answering machine is shared by all handsets. There are two types of answering machine mode:

1 Answer and record – Callers can leave you

messages.

2 Answer only – Callers will hear your

outgoing message but cannot leave any message.

Each answering machine mode has its own outgoing message.

The answering machine has an incoming message capacity of approximately 15 minutes.

Please see page 30

‘To set the time and date’.

Setting up your answering machine

It is necessary to choose which answering machine mode you will be using. (Answer only or Answer and record). It is possible to record a message for both modes although only one mode can be selected for use at any one time.

Press the INTERCOM button.

For Answer and record:

Press the 7 button, then the 8 button, then the 3 button.

For Answer only:

Press the 7 button, then the 8 button, then the 3 button twice quickly.

You will hear a beep in the earpiece. Speak your outgoing message.

Press the 3 button to stop recording.

Your outgoing message will be automatically played back through the handset earpiece.

Important

The pre-recorded outgoing message (OGM) will be deleted when you record your own outgoing message (OGM).

Intercom

To set the time and date

To record your own outgoing message

Page 34

Press the INTERCOM button.

Press the 7 button.

For Answer and record:

Press the 3 button.

For Answer only:

Press the 3 button twice quickly.

Your outgoing message will be played.

Press the RED PHONE button to return to idle.

Intercom

To switch on answer and record mode press the ANSWER button repeatedly until it is illuminated green. Note that you must have recorded an answer and record outgoing message.

To switch on answer only mode press the ANSWER button repeatedly until it flashes green. Note that you must have recorded an answer only outgoing message.

To switch off the answering machine press the ANSWER button repeatedly until it is no longer illuminated green.

Press the INTERCOM button.

Press the 7 button, then the 1 button, followed by the 3 button.

All outgoing messages will be deleted and the answering machine will switch off.

Press the RED PHONE button to return to idle.

Intercom

You can stop the outgoing message playback by pressing the RED PHONE button.

Press the RED PHONE button to return to idle.

To listen to your outgoing message

To delete all outgoing messages

To switch the answering machine on and off at the base

Note

Once you have recorded your outgoing message the answer machine will automatically be switched on. Remember, if the last message recorded was the Answer only outgoing message then the answer machine will be On but callers will not be

able to leave messages.

Note

You will need to record a new outgoing message to switch on the answering machine again.

Page 35

To switch Answer and record mode on:

Press the INTERCOM button.

Press the 7 button twice.

When the answering machine is switched on the ANSWER button on the base is illuminated green.

To switch Answer only mode on:

Press the INTERCOM button.

Press the 7 button twice quickly then the 3 button twice.

When the answering machine is switched on the ANSWER button on the base flashes green.

To switch the answering machine off:

Press the INTERCOM button.

Press the 7 button followed by the 9 button.

When the answering machine is switched off the ANSWER button is no longer illuminated.

Press the RED PHONE button to return to idle.

Press the INTERCOM button.

Press the OK button.

Press the 4 button twice.

Use the UP or DOWN button to scroll to the required number of rings, between 2 and 5. If 1 (Time Saver) setting is chosen there will be 4 rings if you have no new messages and 2 rings if there are messages when you call from another telephone

Press OK to confirm.

Press the C button twice to return to idle.

To adjust the number of rings before the answering machine switches on

Intercom

COK

▲ ▼

To switch the answering machine on and off at the handset

Note

Note that you must have recorded an outgoing message for the answering mode you want to switch to.

It is possible to adjust the time available for a caller to leave a message. The options are 30 seconds, 2 minutes, 4 minutes and unlimited message length. The answer machine has a total recording time of up 15 minutes.

Press the INTERCOM button.

Press the OK button.

Press the 4 button followed by the 3 button.

Intercom

COK

To adjust the time allowed for incoming messages

Intercom

Page 36

Playing your messages

If you have new messages the button, on the base, will flash red and an envelope icon

will appear on the display of the handset.

If there is one new message the button will flash once.

If there are 2 new messages the button will flash twice rapidly.

If there are 3 new messages the button will flash three times rapidly.

If there are 4 new messages the button will flash four times very rapidly.

If there are 5 or more new messages the button will flash five times rapidly.

If you have old messages the button, on the base, will be lit solid red and an opened envelope icon appears on the display of the handset.

Press the INTERCOM button.

Press the 7 button.

Any new messages will be automatically played through the handset earpiece.

To skip forward press the 6 button.

To play old messages, press the 5 button.

Intercom

If you have new messages, i.e. the PLAY button is flashing, these will be played first.

Press the PLAY button.

To play old messages press the PLAY button again.

Incoming message indicator:

To play your messages at the handset

To play your messages from the base speaker

Use the UP or DOWN button to scroll to the required message length:

= 30 seconds, 2= 2 minutes,

= 4 minutes, 4= unlimited length.

Press OK to confirm.

Press the C button twice to return to idle.

COK

▲ ▼

Page 37

Answering machine operation during message playback

From base From handset

䊳

䊴

Note

When you playback a message, the handset displays the time and date it was left.

Skip to next message

Go back to previous message

Pause/ Resume playback

Delete current message

Exit message playback

It is possible to record a message directly on to the answering machine yourself, which can be played back in the same way as other messages by other members of the household.

Press the INTERCOM button.

Press the 7 button, then the 8 button.

Press the 5 button, you will hear a beep in the earpiece. Speak your memo.

Intercom

To record a memo

At the handset:

Press the INTERCOM button.

Press the 7 button, then the 1 button, followed by the 5 button.

Press the RED PHONE button to return to idle.

At the base:

Press and hold the DELETE button until a long beep is heard.

Intercom

Note

New messages must be played before you can delete all messages.

To delete all messages

Press the 5 button to stop recording.

Press the RED PHONE button to return to idle.

Page 38

Press the INTERCOM button.

Press the OK button.

Press the 4 button, followed by the 7 button.

Use the UP or DOWN button to scroll to either

to switch VIP off or 1to

switch VIP on.

Press OK to confirm.

Press the C button twice to return to idle.

Intercom

COK

▲ ▼

To switch VIP on and off

Important

You must change your VIP code from the original setting of

0000

for your VIP feature

to function.

Press the INTERCOM button.

Press the OK button.

Press the 4 button, followed by the 6 button.

Enter your old four digit access code (default code:

0000

Enter your new four digit access code.

Re-enter your new four digit access code.

Press the C button twice to return to idle.

Intercom

COK

OLD

CODE

NEW

CODE

CONFIRM

CODE

To change your VIP access code

When the answering machine is switched on the VIP feature allows you to only be disturbed by privileged callers who you have given the VIP access code to.

When the VIP feature is switched on, your handset will not ring when a call is received.

In order to call you, your caller must follow these steps:

1 Dial your telephone number. 2 Listen to your outgoing message. 3 Press the ✱button. 4 Enter the VIP access code.

Your telephone will now ring.

VIP

Page 39

Press the INTERCOM button.

Press the OK button.

Press the 4 button, followed by the 5 button.

Use the UP or DOWN button to scroll to either

to switch call screening off

or 1to switch call screening on.

Press OK to confirm.

Press the C button to return to idle.

You can decide whether to listen to incoming messages over the loudspeaker and answer them or let your answering machine take the message.

Alternatively you can choose not to hear the callers messages.

You can intercept the call at any time and speak to the caller by pressing the GREEN PHONE button.

Call screening is off by default.

Call screening

Intercom

COK

▲ ▼

To switch call screening on and off

Page 40

Remote access

Operating the answering machine from an external telephone

You can operate your answering machine from any external TouchtoneTMphone by phoning your BT On-Air 1800 and entering your Remote access code.

Having a personal remote access code prevents other people from accessing your answering machine functions without your permission.

Press the INTERCOM button.

Press the OK button.

Press the 4 button followed by the 1 button.

Enter your old four digit code (default code =

0000

Enter your new four digit code.

Re-enter your new code.

Your code has now been changed.

Press the C button twice to return to idle.

COK

Intercom

OLD

CODE

CONFIRM

CODE

Important

You must change the remote access code from the original setting of

0000

for your

remote access to function.

If you forget to switch your answering machine on you can do it from another telephone.

Dial your telephone number and let the phone ring. After approximately 10 rings your BT On-Air 1800 will automatically answer, although you will hear no message.

Press the

button.

Enter your remote access code.

Wait for the confirmation tone and then press the 7 button.

Your answering machine will now be switched on.

To change the remote access code

To switch on your answering machine from another external telephone

NEW

CODE

Dial your telephone number.

Start listening to your outgoing message.

Press the

button.

Enter your remote access code.

A confirmation beep is heard.

You now have control of your answering machine. Any new messages will be automatically played.

CODE

To access your answering machine from a remote phone

Page 41

To erase current message.

then To erase your outgoing message.

then To erase your messages.

To listen to your outgoing message.

To listen to your previous message.

To replay your messages or pause/resume

playback.

To listen to your next message.

To switch answering machine on.

then To record a new outgoing message,

then press to save.

then To record a message, then press

to save.

To switch the answering machine off.

Press:

How to operate the answering machine’s functions from another phone

Helpline

If you are experiencing difficulty, please call the BT On-Air Helpline on 0845 300 0156.

Page 42

Using additional handsets and bases

Up to six handsets can be registered and operated from any one base. This allows you to make internal calls between two handsets while a third is making an external call.

Each handset can also be registered on up to four bases.

Each additional handset you purchase must be registered to a base.

Your handset supplied is pre-registered (as Handset 1) to its base (as Base 1).

Note

Your BT On-Air 1800 base and handset is compatible with all cordless telephone products in the BT On-Air range:

BT On-Air 1100 Classic BT On-Air 1100 Executive BT On-Air 1250 Classic BT On-Air 1300 Executive BT On-Air 1000 Classic handset and charger BT On-Air 1000 Executive handset and charger BT On-Air 1000 Executive Plus handset

and charger

BT On-Air DECT f@x plus

IMPORTANT: None of these products are compatible with the BT On-Air USB unit.

Note

A BT On-Air USB unit counts as one handset. You can have up to six handsets or USB units registered to a base.

On-Air USB

Helpline

If you are experiencing difficulty, please call the BT On-Air Helpline on 0845 300 0156.

COK

BT On-Air 1100

COK

Page 43

If you have changed the base's system code from the default

0000

or if your handset is registered to a base and you also want to register it to another base, you must use Custom Registration.

At the base:

Press and hold down the



Skip button until the PLAY button starts to flash.

On the handset:

Press the OK button.

Press the 9 button.

Use the UP or DOWN button to select the base number (this number is shown as the RFPI on the underside of the base).

Press the OK button.

Enter the System Code.

Wait until the available handset numbers appear. ie.

456

. Then press

the handset number you want.

If you purchase new handsets to use with your current BT On-Air 1800, they will not be pre-registered to a base station. You will need to do this before you can use them.

Registering additional handsets

This automatically registers the new base as Base 1 and will replace any existing Base 1 registration.

If you have already changed the base’s System Code from the default 0000, you will need to follow the instructions below for Custom Registration.

At the base:-

Press and hold down the



Skip button

until the PLAY button starts to flash.

On the handset:-

Press the OK button.

Press the 6 button.

The handset will now automatically register with the handset number.

COK

䊴

Note

The instructions for registration and de-registration in the following pages are for BT On-Air Classic handsets. If you have purchased another model, refer to your

handset’s user guide.

▲ ▼

䊴

COK

CODE

Quick registration (if you have not changed the System Code from 0000)

Custom registration (if you have changed the System Code from 0000)

COK

Page 44

Press the INTERCOM button.

Press the OK button.

will appear on

the display.

Press the 3 button then the 3 button again

–– –– –– ––

will appear on the display.

Enter the System Code. All registered handset numbers are displayed.

Enter the number of the handset to be de-registered.

INIT=F6

will appear on

the de-registered handset.

Press the C button twice to exit.

CODE

COK

Intercom

Note

When planning to use a handset with more than one base, we recommend that you:

• Give a number to each base (from 1-4).

• Number each handset (from 1- 6).

• Register your handset(s) at base 2 (and 3 & 4 if used) using the same internal number as at base 1.

Note

Your BT On-Air USB unit will appear as a registered handset but should not be de-registered following the instructions above. See page 43 for instructions on de-registering a BT On-Air USB unit.

Helpline

If you are experiencing difficulty, please call

the BT On-Air Helpline on 0845 300 0156.

To de-register a handset from the base

Page 45

Enter a name for the base to be displayed on your computer.

Enter the system code for the base. (Default setting =

0000

)

At the base:

Press and hold the Skip button until the Play button starts to flash.

At your computer:

Click OK to confirm.

Display shows the Searching message box.

After a short while the display shows a confirmation message box and the BT On-Air USB unit is registered. This can take up to 2 minutes.

Display then shows:

Click OK to return to main Monitor screen.

If you want to use your BT On-Air USB unit with another base, you will first need to register it on that base.

At your computer:

Click the BT On-Air icon in the system tray to open the Monitor.

Click Register.

Using a BT On-Air USB unit with more than one base

Your BT On-Air USB unit can be registered on up to four bases. With a laptop computer this allows you to connect to the Internet without wires at up to four geographically separate locations.

Your BT On-Air USB unit supplied is pre-registered (as Nb 6) to its base (as Base 1).

➜

➜ ➜

➜

䊴

Important

The BT On-Air USB unit can only be registered to a BT On-Air 1800 base. Other base stations in the BT On-Air range are not compatible with the USB unit. See web site www.bt.com/on-air for latest

compatibility information.

To register a BT On-Air USB unit to a base

Page 46

Click De-register.

Enter the system code for the base (default =

0000

Click OK.

Once de-registered, the screen displays the BT On-Air Monitor window. The base is removed from the list.

You must now register to a new base to connect to the Internet via your BT On-Air.

Click Close to close the Monitor screen.

If you see a message saying de-registration was unsuccessful,

see Help “General check”, page 49.

You can deregister your USB unit from the base.

Click the BT On-Air icon in the system tray to open the Monitor.

Note

Registration information is stored in the BT On-Air USB unit. If you install it on another computer, this computer will be able to access all the BT On-Air 1800 bases to which your BT On-Air USB unit is registered.

Note

If you have registered your BT On-Air USB unit with more than one base, and move from one to another while not connected to the Internet, the modem will log on the base automatically.

If you move out of range of a base while still connected to the Internet, the connection will be broken.

Note

A warning message will appear if registration failed. Check that: – the base is switched on and set-up correctly – the BT On-Air USB unit is plugged into a

USB port on your computer.

– the correct system code is entered. – the USB unit is not already registered.

Your computer may be too close to the base.

See Help, page 48.

➜

➜ ➜

➜

To deregister a BT On-Air USB unit

Page 47

A BT On-Air USB unit can be registered on up to 4 bases.

If a BT On-Air USB unit is registered to more than one base station, you can select which base your unit will use if more than one bases are in range (overlapping coverage).

When more than one bases are registered, a new Preferred Base button appears on the BT On-Air Monitor window:

Click Preferred Base to change the preferred base station.

Select your preferred base or select No preferred Base if none of the base have overlapping coverage or if you do not want to set a preferred base.

Click OK to confirm and come back to the On-Air Monitor window.

The status column of the BT On-Air Monitor now shows if you have selected a preferred base

➜

Note

If you have selected No preferred Base, your BT On-Air USB unit connects to the first base it detects. This is the default option.

If you have a Preferred Base selected, your BT On-Air USB unit will not be able to log-on to another base. You will have to select another Preferred Base or select the No preferred Base option to log-on to another base.

To change the preferred base station

Page 48

Help

BT On-Air USB unit installation

What to do first if installation fails

– unplug the BT On-Air USB unit from

your computer.

– follow Uninstallation instructions on page

23 to check the product is not already installed. The “BT On-Air 1800 Wireless Modem” should not appear in the list of programs installed on your computer. If it does, remove the program as instructed on page 23 and carr y on with the instructions below.

– start the

cleanup

application found on your BT On-Air 1800 CD-ROM. Click “Yes” on the dialog box shown. Close cleanup confirmation box by clicking OK.

– now proceed with installation for your

operating system as detailed in the set-up section of this user guide.

The installation does not start

Check that the operating system of your computer is Windows 98, Windows Me, Windows 2000 or Windows XP.

Check the light on the BT On-Air USB unit

If the light is continuously off:

– check that the BT On-Air USB unit is

correctly plugged into the USB por t of your computer or into a mains powered USB Hub (the BT On-Air USB unit does not operate on a bus powered hub).

If the light is on or blinking:

– follow instructions under “What to do first

if installation fails” if you haven’t already done so.

– see also help under “USB unit is not

detected by my computer when it is plugged in”.

USB unit is not detected by my computer when it is plugged in

The USB port on some computers is not activated in Windows and needs to be enabled before first use. Make sure the ‘Universal Serial Bus controller’ is installed in your Windows system. This can be checked by opening the Control Panel.

To check, open the Control Panel (Start – Settings – Control Panel).

Double-Click on the System icon.

Click on Hardware tab.

Click on Device Manager button and scroll down list.

The

Universal Serial Bus controller

should be shown in the device list. If this is not available refer to your Windows manual or contact the manufacture of your computer in order to install new components.

See also help under “The installation does not start”.

The installation was successful but the base cannot be found

– is the base switched-on (Play button lit)? – is the USB unit close enough to the base ?

(typical range is up to 50m indoor and 300m outdoor but this can be reduced depending on the environment where the product is used)

– is the USB unit registered on the base ?

➜

➜ ➜

➜

Page 49

Connecting to the Internet

What to do first if installation was successful but you cannot connect to the Internet

Check that your USB unit is logged-on to the base. The BT On-Air Monitor should show “Logged on as no ...”. If not (“------Not loggedon------” is shown), read Help under “The installation was successful but the base cannot be found”.

Check that your BT On-Air 1800 base station is correctly set-up by pressing the Green Button on the handset to listen to the line. You should hear a dial tone. If not, check that the line cord is plugged in your telephone socket and in the correct socket on the base.

Check the light on your BT On-Air USB unit: – If it is continuously ON (not blinking); this

means you are in range of the base. Follow help under “General check”.

– If it is blinking; you are most likely out of

range of the base. Follow help under “How do I check that the module is close enough to the base”.

Check that your dial-up networking connection has been set to use the BT On-Air Wireless Modem.

General check

If you are experiencing problems using the modem after it has been successfully installed open the BT On-Air Monitor by clicking on the BT On-Air icon in the system tray (usually situated at the bottom right hand of your computer). Check that the signal with the base is of good quality. Now click About BT On-Air. If the software versions are correctly shown for components, (for example, does the RFPI number on the screen match the number printed on the label underneath the base) the problem is likely to be with Windows dial-up networking rather than BT On-Air. Make sure

your Internet connection was set-up correctly by following instructions from your ser vice provider.

How do I check that the module is close enough to the base

In ideal conditions, your BT On-Air USB unit will have the same range as the BT On-Air handset (up to 50m indoor, 300m outdoor). Where you can hear a dial tone on your handset and speech quality is good, you should be able to connect to the Internet.

The quality of the radio link between the base and the USB unit can be checked on the BT On-Air monitor screen (double click BT On-Air icon in the Windows system tray). Check that you can see a green bar in the signal strength indicator. The green bar should always be continuously visible and should not temporarily disappear. You should be able to use the wireless modem even if the green bar is small (poor signal). However a poor signal indicates you are at the limit of the acceptable range and you might lose connection if you move your computer.

If you cannot see a green bar or if you are experiencing connection problems and the signal is poor, move your computer and the BT On-Air USB Unit closer to the base station.

The light on the USB unit does not come on

Check you are within range of the base. Try moving your computer nearer.

Check that the USB unit is correctly plugged into your computer or into a mains power

USB hub.

If plugged into a desktop, try moving the USB unit away from the computer.

Dialling my ISP seems to take longer than my old corded modem

This is the normal behaviour. Before dialling, the data module has to establish the radio communication. This takes a few seconds.

Page 50

Handset

Handset does not charge

– Check that the base station is connected to

the mains power.

– Check that the battery in the handset is

correctly installed (see How to install a new battery).

How to install a new battery

Slide the handset battery cover on the handset and check the two-wire cable is plugged in its connector.

Remote access or VIP features do not work

Remote access and VIP features require their respective access code to be changed from their default setting. Refer to the main part of the user guide for instructions.

Answering machine cannot be switched on

Make sure you have recorded an outgoing message for the answering mode you want to switch to.

Help web site

For the latest information on BT On-Air 1800 including frequently asked questions and software downloads, have a look at the BT On-Air web site: www.bt.com/on-air

The BT On-Air icon in the Windows system tray has disappeared although the software was not uninstalled

This can happen if you cancel un-installation or if you close down the BT On-Air application other than by clicking the “Close” button. To restore the icon, go to the Windows Start Menu, select “Programs”, then “BT On-Air Modem”, and finally “BT On-Air Modem”

Page 51

General information

Guarantee

Your BT On-Air 1800 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT On-Air 1800, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period. Note that the guarantee for the CD-ROM is 3 months.

• Proof of purchase is provided.

• The equipment is returned to BT or its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12-month guarantee period:

If you experience a problem with your product you should contact the Helpline on 0845 300 0156. Calls are charged at local call rates. If the problem is not remedied, you will be advised to return your product to the Helpline.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 0845 300 0156 and ask for details of our recommended repair agents.

If you have to return your product

If the Helpline are unable to remedy your problem they will ask you to return the product. Pack the base station and handset securely, preferably in the original packaging. All parts must be retur ned, including line cords, power supplies and original batteries. (Please note that we can not take responsibility for goods damaged in transit). Use the self adhesive Freepost label to post your product.

If you have lost the label please call the Helpline for instructions.

Technical information

How many handsets can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line.

The BT On-Air 1800 (with up to 6 handsets) has a total REN of 1. Any other instrument or USB unit provided by BT may be assumed to have a REN of 1 unless stated otherwise.

Important

Keep proof of posting. Make sure the Post Office give you proof of posting.

Page 52

Helpline

If you are experiencing difficulty, please call

the BT On-Air Helpline on 0845 300 0156.

A total REN of 4 is allowed per telephone line. (For example: if the BT On-Air Classic is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4)

Only use approved power supply item code:

001040.

Only use approved batteries supply item code:

872102.

RTTE

This apparatus was designed in compliance with European Council decision Number 98/482/EC relative to pan-European connection in view to its connection on the Public Switched Telephone Network (PSTN). It is in conformity with Standards TBR21, TBR38(*)ETSI 201 121.

(*) Terminals integrating an analogue handset function.

If problems arise, your supplier should be contacted first.

The EC marking attests product conformity with the essential requirements in compliance with Directives 73/23/EC for User Safety, 89/336/EC for Electromagnetic perturbations and 98/13/EC for Telecommunication network access.

The manufacturer declares that the products have been manufactured in conformity with Annex III of RTTE Directive 99/05/EC.

Call the BT On-Air 1800 Helpline for further information about the product conformance.

Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard service provider.

When you connect your telephone to a switchboard, you can set the switchboard’s external line access code so that when you make an external call using the handset director y, redial list or preparatory dialling the code is automatically dialled before the number.

Switchboard external line access code

Switchboard compatibility

Recall

This is of use when connecting to switchboards or using BT Select Services. It is only available when a call is in progress.

When you need to use recall during a call:

Press the Recall button on your handset

appears on the display.

Note

Please note this product does not support

earth recall.

To activate recall

Recall

Page 53

Press the INTERCOM button.

Press the OK button.

will appear on

the screen.

Press 2. Press 4. Press 2.

The number of digits is displayed.

Press the OK button.

Enter or correct the number of digits you dial to make internal calls to other extensions on your switchboard.

Press the C button three times to exit.

COK

Intercom

Note

For the external line access code to be dialled for external calls only, it is important that all external numbers stored in your handset memories contain more digits than the number of digits required to make an internal call to other extensions on your switchboard.

This is most likely to occur when you have local external numbers stored in the handset memories without the area code. To overcome potential problems ensure that all numbers are stored complete with area code.

Press the INTERCOM button.

Press the OK button.

will appear on

the display.

Press 2. Press 4. Press 3.

Use the UP or DOWN button to select 0 to de-activate, or 1 to activate.

Press OK to confirm.

Press the C button three times to exit.

COK

Intercom

▲ ▼

Press the INTERCOM button.

Press the OK button.

will appear on

the screen.

Press 2. Press 4. Press 1.

The access code is displayed (

–– –– –– –– ––

if no access code set).

Press the OK button.

Enter or correct the switchboard external line access code, e.g. 9. You can enter codes up to 8 digits in length.

Press OK to store.

Press the C button three times to exit.

Now you must set the number of digits required to make internal calls to other extensions on your switchboard.

COK

Intercom

Important

The external line access code is not used for Internet calls. Instead, you should include it to the telephone number when setting up your Internet connection on your computer.

To set the external line access code

To set the number of digits

To activate and de-activate the external line access code

Page 54

Wall mounting

Once slotted into the rear of the base, slide upwards to lock into position.

Push the base-mount forward onto the rear of the base.

If wall mounting your BT On-Air 1800 Wireless Modem, use this guide for position.

• Make sure that you are not drilling into any

hidden wiring and check that the power cable will reach from the mains socket to the charger. Switch the power adaptor off at the mains and remove the adaptor plug from its socket.

• Drill two holes 25mm deep using a 3mm drill,

122mm apart to take the wall plugs.

• Put wall plugs into the drill holes and then

insert both screws. Leave 2-3mm between the head of the screw and the wall. You are now able to mount the base to the wall.

• Fit the base onto the two screws. If necessary,

tighten or loosen the screws for the best fit.

• Put the handset back in the base and switch

the power back on at the wall socket.

WALL PLUG

SCREW

122 mm

WALL

122mm

Page 55

Software Licence Agreement

THIS LEGAL DOCUMENT IS AN AGREEMENT BETWEEN YOU, THE END-USER, AND BRITISH TELECOMMUNICATIONS PLC (BT). BEFORE OPENING THE SEALED ENVELOPE, YOU SHOULD READ THE TERMS PRINTED BELOW. BY OPENING THIS ENVELOPE YOU ARE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD RETURN THE CD TOGETHER WITH ANY ITEMS THAT ARE PART OF THE PRODUCT, SUCH AS MANUALS AND HARDWARE, TO THE PLACE FROM WHICH YOU OBTAINED THEM, FOR A FULL REFUND.

This End-User Licence Agreement comes with a BT software product (Program(s)) and related written materials (Documentation). The term Program(s) also includes any upgrades, modified versions or updates of the Program(s) licensed to you by BT.

BT non-exclusively licenses this copy of the Program(s) to you as the End-User for as long as you comply with the terms of this licence. You must read this Agreement carefully.

1. The Program(s) and all copyright in them and the copyright in

the Documentation are protected by United Kingdom copyright law and international copyright treaty provisions. This Licence is not a sale of the Program(s) recorded on the CD or any copyright in them.

2. You must not:

• translate, modify, adapt or create derivative works from the

Program(s); or

• reverse engineer, decompile, disassemble, or attempt to do

so except as expressly permitted by and subject to all the conditions laid down by law.

3. The Program(s), their code, their structure and all ideas and

principles underlying them are, except where they are in the public domain, the confidential information of BT or its licensors, and you must not disclose them or use them without permission.

4. DISCLAIMER AND LIMITED WARRANTY EXCEPT AS

EXPRESSLY SET OUT IN THIS AGREEMENT, THE PROGRAM(S) AND DOCUMENTATION ARE SUPPLIED TO YOU WITHOUT WARRANTY OF ANY KIND. BT AND ITS SUPPLIERS DO NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS OF USE, OF THE PROGRAM(S) OR DOCUMENTATION. BT AND ITS SUPPLIERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OF THE PROGRAM(S). IN NO EVENT WILL BT OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING ANY LOST PROFITS OR LOST SAVINGS, EVEN IF A BT REPRESENTATIVE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY.

5. BT warrants to its original Licensee that the CD on which the Program(s) are recorded are free from defects in materials and workmanship under normal use and service for a period of 90 days from the date of delivery as evidenced by the receipt. BT’s entire liability and your only remedy under this warranty is, at BT’s option, either: return of the purchase price; or replacement of the CD which is returned to BT postage paid with a copy of the receipt. This limited warranty does not apply to CDs, which fail as a result of accident, misapplication or abuse not the fault of BT. If BT replaces CDs, BT will warrant them for the rest of the original warranty period or 30 days, whichever is the longer. Your statutory rights remain unaffected by this clause.

6. BT has no obligation to support or maintain the Program(s).

7. BT does not exclude or limit its liability for death or personal

injury caused by its own negligence.

8. This licence shall be construed and governed by English law. If any part of this Agreement is found void or unenforceable, the balance of the Agreement remains valid and enforceable according to its terms.

9. This Agreement automatically terminates if you fail to comply with its terms. On termination you must destroy or irrevocably delete all copies of the Program(s) including modified copies.

10. This Agreement may only be modified in writing signed by a duly authorised representative of BT.

11. BT reserves the right to modify the characteristics of the Software without prior notice. If the product evolves, your license does not give you the right to free upgrades.

Page 56

Index

Additional handsets units and bases 42

custom registration 43 de-register from base 44 quick registration 43 registering handsets 43

Additional USB units and bases 45

change preferred base 47 de-register 46 register 45

Answering machine 33

delete messages 37 delete outgoing messages 34 number of rings 35 on/off at base 34 on/off at handset 35 play messages 36 record memo 37 record own outgoing message 33 remote access 40 set time and date 30 VIP 38

At a glance 2

Base preference 47

Base settings from computer 21

change name 22 change system code 23 uninstall 23

Base settings from handset 31

priority 32 system code 31

Battery 10

charging 10 low warning 10 performance 10

Caller Display 28

Calls

end 25 external 25 internal 27 make 25 monitor 26 number memory 26 preparatory dialling 25 receive 25 record 28 redial 26 secrecy 26 timer 25 transfer 28

Calls list 29

Call screening 39

Call timer 25

Date set 25

De-register handset 44

De-register USB unit 46

External line access code 52

For your records 8

Guarantee 51

Handset fascias 11

Handset power on/off 25

Handset settings 29

Help 48

Helpline 11

Helpline website 50

Installation

checking 18 modem software 17

Page 57

USB drivers for Windows 2000 15 USB drivers for Windows 98 12 USB drivers for Windows Me 14 USB drivers for Windows XP 16

Internal call 27

Internet connection 19

Introduction 7

Keypad beeps and tones 29

Location of BT On-Air base unit 9

Melody 31

Memo 37

Memory

dial from 27 edit/delete 27 store numbers 26

Minimum PC requirements 7

Monitor on/off 26

Monitor screen 20

On/off

answering machine 34, 35 handset 25 VIP 38

Paging 27

Power supply 9

Preferred base 47

Quick guide to answering machine 5

Quick guide to main features 4

Recall 52

Redial 26

additional handset 43 additional USB unit 45

Remote access 40

calling from another phone 40 change code 40 controls 41 switch on from another phone 40

Returning your product 51

Ringer melody 31

Ringer volume 30

Rings, adjust the number of 35

Rubber feet 10

Safety information 7

Screen icons 2

Secrecy 26

Setting up 9

Signal quality 22

Silent ring 31

Software licence agreement 55

Switchboard

access code 52 compatibility 52

System code 29

Technical information 51

Time set 30

Transfer calls 28

Uninstall from computer 23

Unpacking 8

VIP ringing 38

Volume

earpiece 25 keypad beeps and tones 29 ringer 30

Wall mounting 54

Page 58

Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract with the exception of the Software License Agreement.

Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.

© British Telecommunications plc 2001. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed by: The Art & Design Par tnership Limited. Printed in Europe. BT On-Air 1800. Issue 2 (11/01) 2