BT 1500 User Manual

Page 1

Synergy1500

Digital cordless telephone answering machine

User guide

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Page 2

Please open this page for a further ‘at a glance’ guide to your Synergy 1500.

Page 3

Check that your Synergy 1500 is complete. When you unpack you should have:

• Synergy 1500 handset.

• Synergy 1500 base station.

• Power adaptor.

• Comprehensive user guide.

• Wall plugs and screws for wall-mounting.

• Wall bracket.

• Ni-Cad battery pack.

• Line cord If anything is missing, please contact your place of purchase immediately.

For your records

For warranty purposes, proof of pur chase is requir ed, so please keep your receipt.

See page 38 for more information about your PIN.

Please open this page for an ‘at a glance’ guide to your Synergy 1500.

Date of purchase:

Place of purchase:

Serial number:

(on the underside of the telephone base station)

Purchase price:

My PIN is:

Page 4

At a glance

Talk

Press to make a call, answer a call and end a call.

See page 9

Belt clip

On back of handset.

Recall

Used to access BT Select Services,

switchboards and PBXs.

See page 50

Select

Confirms the setting you want from the menu. During a call, acts as the secrecy button.

Options

Opens the main menu.

Scrolls through menu options.

Inserts a pause when storing a

number.

Undo

Deletes the last digit entered.

Changes the menu setting.

By pressing and holding the

X button for 2 seconds

you are taken back to

e.g. Handset 1. (Standby)

Volume

Tur ns the volume of the

earpiece up or down during

a call. Tur ns the handset ringer

off and on.

See page 10

LCD

Clear display that shows the status of your call and the number you have dialled. If the answering machine is on the message counter will be displayed.

Calls light

Flashes to indicate an

incoming call.

Quickdial

Enables you to store and dial up to 10 numbers in the memor y for shared use and up to 10 for personal use.

See page 11

Redial

Press to dial the last number

you dialled. Also allows you to

view the last number.

See page 10

Intercom

Enables you to make calls between handsets.

See page 45.

Headset socket

Lets you plug in your headset (available separately) enabling you to keep your hands free.

See page 38.

Warning: Cover includes small parts – possible choking hazar d for small children.

✱

Redial

Quickdial

Recall

Intercom

Options

Page 5

Charging light

Lights up when a handset is placed on the base station. We recommend that you charge the handset for at least 16 hours before its use.

See page 7

Display screen/Message counter

Shows number of messages and answering machine status.

Play/Pause

Press to play back or pause messages.

See page 26

In Use light

Lights up during an external call or if you are registering a handset.

See pages 9 and 43

Delete

Deletes recorded messages and memos

See page 26

Answer On/Off

Switches answering machine on and off. Used to increase volume during message playback. Also used to restore messages that have been selected for deletion.

See page 19

Page

Pages all handsets registered to the base station. Used to register additional handsets. Also used to reset your base station to it’s original settings.

See pages 10, 35 & 43.

Memo

Press to record a memo. Used to decrease volume during playback.

See page 22

Microphone

This equipment is not

designed for making

emergency telephone calls

when the power fails.

Alternative arrangements

should be made for access

to emergency services.

Page 6

CALL DIVERT

Second press

FRIENDS FAM

Third press

See page 39.

ANSPHONE

First press

See page 14.

See page 41.

CALL MY BILL

Fourth press

See page 41.

SET- UP

Fifth press

Menu options

Please open this page for a further ‘at a glance’ guide to your Synergy 1500.

✱

Redial

Quickdial

Recall

Intercom

Options

Set-up allows you to change the original settings of your telephone e.g. handset ringer volume, melodies. See optional settings page

32. It also allows you to register your handset, see page 43. And allows you to register Additional Handsets, see page 43.

Answer phone allows you to change the original settings of your answering machine e.g. time and day settings, outgoing messages. See Using your Synergy answering machine page 13. It also allows you to access your answering machine from your Synergy handset to playback messages etc. see page 16.

Telephone Answering machine

Page 7

Page 8

Hints and tips boxes

In this user guide, we’ve included helpful tips and useful hints. They are shown in a grey box.

In this guide

At a glance 1 Introduction 4 Setting up 6

Using your Synergy 1500 telephone 9

Using the Quickdial memory 11

Using your Synergy 1500 answering machine 13

Remote Access 28 Remote access quick guide 31 Optional settings 32 Additional features 36 Using Select Services 39 Using additional handsets 43 Operating with additional base stations 48 Connecting to a switchboard 50 Wall-mounting 51 Maintenance 52 Help 53 Technical information 56 Technical specification 57 Index 58

Page 9

Introduction your Synergy 1500 is designed for ease of

use and made to the high standards set by BT.

Please read the instr uctions carefully befor e use and retain this user guide for future reference.

DE C T

By purchasing the Synergy 1500 you now own a product which combines the advantages of cordless operation with the performance of a high quality corded telephone. It complies with the Digital Enhanced Cordless Telecommunications (DECT) standard and of fers unparalleled quality and features.

Building up a phone system

You can use up to 6 handsets with your Synergy 1500 base station.

This user guide applies to both single and multiple handset systems. The intercom call functions described in this guide apply only to Synergy 1500 base stations with more than one Synergy handset connected.

This equipment is not designed for making

emergency telephone calls

when the power fails. Alternative arrangements should be made for access

to emergency services.

Options

Intercom

Recall

✱

Redial

Quickdial

Options

Intercom

Recall

✱

Redial

Quickdial

Options

Intercom

Recall

✱

Redial

Quickdial

Options

Intercom

Recall

✱

Redial

Quickdial

Options

Intercom

Recall

✱

Redial

Quickdial

Options

Intercom

Recall

✱

Redial

Quickdial

Page 10

Warning

1. Use only the approved battery pack supplied.

Spare batteries – Item Code: 871285 are available from BT Shops and the Synergy Helpline

0845 650 20 20.

2. Do not try to use any power supply except the

one provided, otherwise you may permanently damage your Synergy 1500. It may also invalidate approval of this apparatus. To get a replacement Synergy 1500 base station power supply unit (Item Code: 871343) contact the Synergy Helpline

0845 650 20 20.

3. There is a slight chance that your phone

could be damaged by an electrical storm. We recommend that you unplug your Synergy 1500 from the mains power and telephone line socket during storms.

4. If you wear a hearing aid, please note that the

Synergy 1500 works by sending radio signals between the base station and handset. These signals can inter fere with hearing aids, causing a humming noise.

5. Synergy 1500 can interfere with other

electrical equipment, e.g. answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended that you place your Synergy 1500 at least one metre away from such appliances to avoid any risk of inter ference.

6. The Synergy 1500 will pr oduce a certain

amount of heat during operation. Equally, the handset as well as any additional chargers you purchase can also become warm during charging.

7. We advise against placing these products on

antique, veneered or wooden sur faces as damage may occur.

8. Do not use the Synergy 1500 in damp, humid

conditions such as bathrooms. Do not expose the equipment or batteries to fire or water.

9. Do not dispose of used batteries with general

household rubbish and do not burn them.

10. Do not use the handsets in places where

there ar e explosive hazards.

11. Make sure you connect the power and

telephone lines to the correct sockets in the base station.

The Synergy 1500 system has a range of up to 300 metres outdoors and up to 50 metres indoors. It is possible that the range may be affected by being near water (e.g. large ponds, lakes, the sea) and large metal objects (e.g. radiators, steel girders and metal partition walls).

12. Clean the handset and base station with a

damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.

Page 11

Setting up follow these steps to get your Synergy 1500

ready for use.

1. Connect the telephone line cord

If you do not have modern phone sockets, call

Freefone 0800 800 150 and ask for a BT

engineer to come and fit the correct type. This is a chargeable service.

2. Connect the telephone line cord to the Synergy 1500 base station

Plug the line cord into the line socket on the underside of your Synergy 1500.

3. Connect the power cable

Plug the power cable into the power socket on the underside of your Synergy 1500. When the power is switched on, the base station

CHARGING light comes on and the answering

machine will announce the day and time setting.

Plan where you will put your Synergy 1500 base station. It should be within 2 metres of a power socket and phone socket otherwise extension cables will be required. You can mount your Synergy 1500 on the wall or leave it free standing. To wallmount your Synergy 1500, see page 51.

Please note

Take care that the telephone line cord and power cable plugs are connected to the correct sockets. Incorrect placement could damage the unit.

Page 12

The CHARGING light comes on. Your handset should come pre-registered to the base station as HSET1. If the display shows REG, you will need to register the handset manually by following the simple steps on page 43, “To register a handset”.

To keep your battery in the best condition, leave the handset off the base station for a few hours at a time. (after the initial 16 hour charge)

4. Install the rechargeable battery in the handset

The Synergy1500 handset uses a nickel cadmium (NiCad) batter y pack supplied. Hold the handset with the keypad facing down, remove the clear plastic directory label cover and memo card and press and slide open the battery compar tment.

Inser t the battery pack inside the battery compar tment and slide the battery compartment cover shut. Replace the memo card and the directory label cover.

5. Charge the handset battery for at least 16 hours

Before you use your Synergy 1500 for the first time it is impor tant to have the handset battery fully charged. We recommend that you leave the Synergy 1500 Handset on charge for at least 16 hours. Place the handset on the base station.

BATTERY

Push

Slide

WARNING

It is recommended that the line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the battery being fully charged and therefore not working to its optimum capacity.

Battery performance

After charging your Synergy 1500 for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal and not dangerous.

Under ideal conditions, the handset battery should give about 6 hours talktime or 60 hours standby on a single charge. Please note, however, that the new NiCad battery, does not reach its full capacity until it has been in normal use for several days.

Please note that while NiCad rechargeable batteries can be expected to give years of service they do not last forever. Their actual lifespan depends on how heavily they are used but over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Page 13

Battery low warning

Your handset display will show the status of your batter y:

• When the charge is low, the battery icon is displayed.

• When the charge is almost out, you will also

hear a warning beep every 10 seconds (during a call) in the earpiece. This indicates that the handset is about to switch of f.

6. To wall mount your product

(See ‘Wall-mounting’, page 51.)

7. To plan the location of the base

station

Your Synergy 1500 works by sending and receiving radio signals between the base station and the handset.

The strength of the signal depends on where you site the base station. The higher the base station is located, the better. An upstairs room is ideal. The following points should be considered:

• It should be within easy reach of a mains

socket and a telephone socket.

• Try to avoid locations near metallic obstructions

or electrical appliances, such as TV sets, fridges, computers, fluorescent lights, radiators, metal pipes and metal window frames.

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Using your Synergy1500 telephone

Making and receiving calls

To make a call

• Press the TALK button to get a line. Display

shows . The

IN-USE light on the base

station comes on.

• Enter the number you want and it is dialled.

Or to preview the number before you call

• Enter the number you want. Display shows

the number entered. If you make a mistake you can change the number by pressing the

✗ button to delete individual digits.

• Press the

TALK button. The number is dialled.

To end a call

• Press the TALK button.

• Place the handset back on the base station.

To receive a call

When the phone rings, both the call light on the handset and the in-use light on the base station flash. Display shows and

SCREEN.

• Press the

TALK button.

• Pick up the handset from the base station. Display shows and the

IN-USE light

remains on.

Secrecy

While on a call, this allows you to talk to someone close by without your caller hearing the conversation.

During your call:

• Press the ✔ button. Display shows Secrecy icon flashing and SEC. You can now talk without the person on the other end of the line hearing you.

• To talk to your caller again, press the ✔ button.

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To page the handset

• Press and release the blue PAGE button on the base station.

The handset rings for about 10-12 seconds. Display shows PAGE and the flashes. Paging is useful to help you find a misplaced handset. You cannot hold a conversation between the handset and the base station.

If you hit the page button by accident or want to cancel it, press and release the button quickly.

If you have more than one handset registered to the base station, all the handsets will ring.

To redial the last number

• Press the TALK button.

• Press the

REDIAL button. The number is

dialled. Display shows the number.

• Press the

REDIAL button. Display shows the

last number called. The number can be edited by pressing the

✗ button to delete individual

digits.

• Press the

TALK button. The number is dialled.

To adjust the earpiece volume

You can adjust the volume at any time during a call or whenever you get an external line and hear the dial tone.

• Press the

VOLUME buttons + or – on the side

of the handset to increase or decrease the volume. Display shows the level by a series of ver tical bars. I = min. IIIII= max.

Please note

If the volume –button is pressed whilst the handset

is in standby mode the handset volume is set to

SILENT. To deselect this option press the –button

again. For more information see ‘Optional Settings’, page 32.

Redial

Page 16

Using the quickdial memory

Shared and personal quickdials

You can store up to 20 numbers on your Synergy 1500.

Shared telephone numbers

10 numbers can be stored in your shared memory. These numbers can be quick dialled by any Synergy handset registered with the base station.

Personal telephone numbers

A fur ther 10 numbers can be stored in your personal memor y. These numbers can only be used to quickdial from the handset they are stored in.

To select shared or personal quickdial numbers

Your Synergy is set to SHARED quickdials. You can switch between SHARED and PERSONAL

• Press and hold the

QUICKDIAL button for at

least 2 seconds.

• Handset beeps and LCD shows SHARED or PERSONAL depending on the current setting.

• Press ➔ to switch between the 2 options.

• When required option is displayed on LCD press ✔ to confir m.

• Handset LCD reverts to HSET 1

To store a quickdial number

Once you have selected either your ‘Personal’ or ‘Shared’

QUICKDIAL store:

• Press and release the

QUICKDIAL button

• Display shows 1 if no number stored or 1 followed by the number stored in the memor y.

• Press the ➔ button to scroll through the memor y locations

• When the requir ed memory location displayed press and hold the

QUICKDIAL button for at

least 2 seconds or until a beep is heard.

• Enter the phone number you want.

• The display shows the location and the phone number.

• Press the ✔ or

QUICKDIAL button to store the

number. You hear a confirmation beep and the display shows STORED

You may find it useful to keep a note of the location number (0-9) you set for quickdial numbers. Use the directory label on the back of the handset.

Quickdial

0-9

Quickdial

PULL

1 2 3 4 5 6 7

No.

Page 17

• Press the ✗ button to delete the existing digits from the right. When the memory is empty, key in the new number.

• Press the ✔ button to store the new number. The display shows STORED and the handset beeps.

To dial a quickdial number

This dials from the quickdial memory, SHARED or PERSONAL, which is currently selected.

• Press the

TALK button.

• Press the

QUICKDIAL button.

• Press the location

0-9 where the quickdial

number you want is stored. The number is dialled.

To view then dial a quickdial number

You can display the number before dialling.

• Press the

QUICKDIAL button.

• Display shows the first location and the number stored.

• Press the ➔ button to scroll through the quickdial list until you display the number you want.

• Press the

TALK button. The number is dialled.

To view a quickdial memory number

You can scroll through the quickdial numbers and see any available locations. You can then change or add a number.

First, confirm that the handset is searching in the corr ect memory (i.e. SHARED or PERSONAL), if it is not, change it by following the steps on page 11.

• Press and release the

QUICKDIAL button.

• Display shows the first quickdial location plus the number stored under that location.

• Press the ➔ button to scroll through the other quickdial numbers.

To edit a quickdial memory number

First, confirm that the handset is searching in the corr ect memory (i.e. SHARED or PERSONAL), if it is not, change it by following the steps on page 11.

• Press and release the

QUICKDIAL button.

• Display shows the first quickdial location plus the number stored under that location.

• Press the ➔ button to move to the stored number that you want to edit.

• Press the

QUICKDIAL button for a few

seconds or until a beep is heard.

Press the ✗button to reverse one step of the

instructions. Or press it and hold for 2 seconds to revert quickly to standby.

Quickdial

0-9

Quickdial

0-9

Quickdial

Page 18

Using your Synergy1500 answering machine

When you are unable to answer the phone, your Synergy 1500 answering machine will take messages.

You can also leave your own recorded messages (see Memos page 22). The Synergy 1500 can record up to 15 minutes of messages.

You can skip backwards and forwards through your messages and memos and, using your handset, delete or save some or all of them.

The answering machine can be operated from any Synergy handset or any other external phone, provided it is a Touchtone

™

phone.

Outgoing messages

The Synergy 1500 contains a number of pre-recorded announcements, including two dif ferent outgoing messages which you can replace with a recording in your own style and voice.

Of these two, one announcement invites callers to leave a message. The other enables you to leave an announcement, but does not allow callers to leave a message.

This applies when the message memor y is full or if you have chosen to set the answering machine to

Answer Only mode.

Recording time limit

The Synergy 1500 also has its own pre-recorded concluding announcement. This cuts in automatically to warn callers that they are about to, or have run out of time for r ecording their message. Incoming messages are restricted to a maximum of 3 minutes. Outgoing messages are restricted to a maximum of 30 seconds.

If a period of silence in excess of 8 seconds occurs dur ing the recording of incoming messages the Synergy answering machine will stop recording and return to standby.

Please note:

Deleting your recorded outgoing messages will automatically reinstate the original pre-recorded message. It is not possible to delete any of the pre-recorded messages.

Mains power failure

If the mains power fails, your Outgoing Messages and any Incoming Messages or Memos that have been recorded will be saved. However, if the mains power fails you will need to reset the time and day announcement.

Page 19

Setting up your Synergy 1500 answering machine

You will need to use your Synergy handset to set up the answering machine’s basic functions.

To set Day and Time

Your Synergy 1500 is supplied with factor y-set defaults for day and time: Sat 12:01 pm.

• Press ➔ button once. Display shows

ANS PHONE

• Press ✔button. Display shows ANS ON OFF or

PLAY, if there are messages.

• Press ➔ button several times until

ANS SET-UP

is displayed.

• Press ✔ button. Display shows

REC OGM.

• Press ➔ button several times until

DAY is

displayed.

• Press ✔ button. Display flashes. Shows

DAY

MON (or whichever day of the week is currently

set).

• Press ➔ button to scroll through the days of the week until the required day is shown.

• Press ✔button. A confir mation tone sounds. Display stops flashing and shows

TIME.

• Press ✔ button again.

The time can now be set.

• Display shows

TIME=0000 (0000 is the first

display shown on connection to the mains, or the current time if set pr eviously).

• The first

0 on the left flashes, indicating that it

is the first digit to be changed or confirmed (confirm by pressing the same digit on the button pad).

• Using the 24 hour clock, enter the time in hours and minutes, star ting from the left.

• After you have entered the first digit it will stop flashing. The next digit then star ts flashing. Repeat the process until the corr ect time shows.

• Press ✔ button. Confirmation tone sounds.

• Display shows time set and retur ns to

TIME.

• Press the

✘ button to return to standby.

To set Time only:

If required, TIME can be set without the need to set DAY.

• Press ➔ button once. Display shows

ANS

PHONE.

• Press the ✔ button.

• Display shows

ANS ON OFF or PLAY, if there ar e

messages.

• Press ➔ button several times until

ANS SET-UP

is displayed.

• Press ✔ button. Display shows

REC OGM.

• Press ➔ button several times until TIME is displayed.

• Press ✔ button again.

The time can now be set.

• Display shows

TIME=0000 (0000 is the first

display shown on connection to the mains, or the current time if set pr eviously).

• The first

0 on the left flashes, indicating that it

is the first digit to be changed or confirmed (confirm by pressing the same digit on the button pad).

• Using the 24 hour clock, enter the time in hours and minutes, star ting from the left.

Page 20

• After you have entered the first digit it will stop flashing. The next digit then star ts flashing. Repeat the process until the corr ect time shows.

• Press ✔ button. Confirmation tone sounds.

• Display shows time set and retur ns to

TIME.

• Press and hold the

✘ button to return to standby.

Outgoing messages

Your Synergy 1500 is supplied with 3 pre-set outgoing messages. Of these, messages 1 & 2 can be replaced by your own recorded messages. You can choose to use either of these, depending on how you wish to use your call answering facility (see To set the Answer Mode page 20).

The pre-set announcements are as follows:

Message 1: ‘Hello, your call cannot be taken at

the moment, so please leave your message after the tone’. The message will play when the answer

phone is set to

ON and Answer and Record.

Message 2: ‘Hello, your call cannot be taken at

the moment and you cannot leave a message, so please call later’. This message plays when the

answer phone is set to

ON and Answer Only.

Message 3: ‘Hello, your call cannot be taken at

the moment, so please call later’. This message plays when the answer phone is set to

ON and

Answer and Record, but the memor y is full.

To record your own outgoing messages

These may be recorded via the Synergy cordless handset or remotely, using a Touchtone™ telephone.

Message length is limited to 30 seconds. We r ecommend that you write down your

message first, then practice it before recording. It should be brief, polite and to the point. Examples:

Message 1: ‘Jack and Jill cannot take your call at

the moment, so please leave a message after the tone. We will get back to you as soon as possible. Thank you for calling.’

Message 2: ‘Jack and Jill cannot take your call at

this time. Please call back later. Thank you for calling.’

Please note:

At the end of any procedure press ✘ button once to move back to the top of the current menu option. Press and hold ✘ button to return to standby immediately, otherwise wait 20 seconds, and it will return automatically.

Please note:

If you stop any procedure before it is completed your Synergy handset will return to standby after 20 seconds.

Reminder

You may record your own versions of Messages 1 & 2.

Please note:

Recording outgoing messages from a Touchtone™ phone is covered in ‘Remote Access’ (See page 28).

Page 21

To record and play back Outgoing Messages

You will need to record your messages before setting the Answer Mode (for Answer Mode see page 20).

To record and play back Outgoing Messages 1 and 2

Answer and Record (Outgoing message 1)

• Pick up the handset and press the Options button ➔. Display shows

ANS PHONE.

• Press ✔ button. Display shows

ANS ON OFF or

PLAY, if there are messages.

• Press ➔ button several times until display shows

ANS SET-UP.

• Press ✔ button. Display shows

REC OGM.

• Press ✔ button. Display shows

ANS AND REC.

• Press ➔ button to toggle between

ANS AND REC

and ANS ONLY.

• Select

ANS AND REC by pressing ✔ button.

• Display shows

PLS LISTEN.

• The Answer and Record symbol appears in the display.

• After 2 seconds the voice says ‘Please speak

after the tone. To end the recording please press END (i.e. ✔)’.

• The Answer and Record symbol and

END

appears in the display.

• Base station display shows ‘

r’.

• Now record your outgoing message, then press ✔ button

• Handset display now shows

PLS LISTEN. Base

station displays

PL.

• After a 2 second delay you will hear: ‘Your

outgoing message is: ........’.

• The recorded message is played back.

• Base station displays cur rent number of messages stored, or

0 if there ar e none,

or –– if answer machine is switched off. Handset displays

REC OGM.

You have now successfully recorded your first outgoing message.

Answer and Record.

Answer Only (Outgoing message 2)

• With the handset display still showing REC OGM press ✔ button. Display shows ANS AND REC.

• Press ➔ button to toggle between

ANS AND REC

and ANS ONLY.

• When ANS ONLY is displayed press ✔ button. Display shows

PLS LISTEN.

• The Answer and Record symbol appears in the display.

• After 2 seconds the voice says ‘Please speak

after the tone. To end the recording please press END (i.e. ✔)’.

• The Answer and Record symbol and

END

appear in the display.

• Base station display shows ‘r’.

• Now record your outgoing message, then press ✔ button

• Handset now shows

PLS LISTEN.

• Base station displays

PL.

• After a 2 second delay you will hear: ‘Your

outgoing message is: .............’

• The recorded message is played back at this point.

• Base station displays cur rent number of messages stored, or

0 if there ar e none,

or –– if answer machine is switched off. Handset displays

REC OGM.

Page 22

You have now successfully recorded both of your outgoing messages,

Answer and Record

and Answer Only.

• Press and hold ✘ to r eturn to standby immediately, other wise wait 20 seconds, and it will return automatically.

Adjusting the volume of played back messages

You can adjust the volume of message playback at the base station.

There are four settings:

HIGH, MID-LEVEL,

LOW, SILENCE. Changes can be made during:

• Message playback

• While incoming messages are being recorded

• During Call Screening

To decrease the volume:

• Press the MEMO button.

• Each press of the button decreases the volume one step.

To increase the volume:

• Press the ANSWER ON/OFF button.

• Each press of the button increases the volume one step.

Please note:

You may change either of these messages at any time, using the above procedure. You are not obliged to record them both at the same time.

Please note:

You must have recorded both personal OGMs otherwise your Synergy 1500 will use only the factory pre-recorded messages, see page 15.

Please note:

Recording outgoing messages from a Touchtone™ phone is covered in ‘Remote Access’ (See page 28).

Page 23

Handset pick-up

Your Synergy 1500 handset can take control of cer tain operations already started via the base station:

Play started by base station.

• Press ➔ button. Display shows

ANS PHONE.

• Press ✔ button. Display shows

PLAY or ANS ON

OFF. Press ➔ button until PLAY appears.

• Press the ✔ button. The handset earpiece comes into operation, disabling the base station speaker.

• Handset display now shows:

LAST FWD DEL.

Your messages can now be processed in the usual way. The display may also show if new unplayed message is present.

Setting Answer Delay

Answer Delay can only be set using your Synergy handset.

• Your Synergy is supplied with the delay set to 6 rings.

• Ther e are five settings:

22, 44, 66, 88

, and

TTSS

(Time Saver).

• If the machine is set to

TTSS

the answering machine automatically answers the first call after 6 rings. Subsequent calls will be answered after 2 rings. This facility is useful if you wish to interrogate your system r emotely (see ‘Remote Access’ page 28).

To set the delay from your handset:

• Press ➔ button once. Display shows ANS PHONE.

• Press ✔ button. Display shows

ANS ON OFF or

PLAY, if there are messages.

• Press ➔ button several times until you see

ANS SET UP.

• Press the ✔ button. The display shows REC OGM.

• Press ➔ button several times until display shows

ANSWERDELAY .

• Press ✔ button.

• Press ➔ button to scroll through all the

options:

22, 44

, 6, 8, TS (T ime Saver)

• When your prefer red option is displayed press ✔ button. Display shows your selection and a confirmation tone sounds. Display reads

ANS DELAY.

• Answer delay is now set.

• Press and hold the

✘ button until display

returns to standby (

HSET X)

Message alerts

Your Synergy 1500 features a Message Aler t function for new incoming messages. This is an audio aler t on the Base Station consisting of a bleep ever y 10 seconds. This is pr e-set to

ON.

You can switch it off and on as r equired. Both handset and Base Station show the total number of messages stored when the answering machine is switched on.

Please note:

Your Synergy 1500 is supplied with Message Alert set to ON.

Page 24

To set Message Alert

• Press ➔ button once. Display shows

ANS PHONE.

• Press the ✔ button. Display shows ANS ON OFF or PLAY, if there are messages.

• Press ➔ button several times until

ANS SET-UP

is displayed.

• Press ✔ button. Display shows

REC OGM.

• Press ➔ button several times until MESSGE ALERT is displayed.

• Press ✔ button. Display shows current setting,

ON or OFF.

• Press ➔ button to toggle between them.

• Press ✔ button when your preferred option is shown.

•

MESSGE ALERT is displayed briefly and a

confirming tone is sounded. In a few moments the the display rever ts to

HSET X.

To switch Message Alert on and off

• Press ➔ button. Display shows ANS PHONE.

• Press ✔ button. Display shows PLAY or

ANS ON OFF.

• Press ➔ button several times until display shows

ANS SET-UP.

• Press ✔ button. Display shows

REC OGM.

• Press ➔ button to scr oll through the options until

MESSGE ALERT appears.

• Press ✔ button. Display shows

ON or OFF.

• Press ➔ button to toggle between the two. When preferr ed option is displayed press

✔ button.

• Message Alert is now set.

To turn your answering machine on & off

Your Synergy 1500 answering machine can be turned on and off via the handset or base station. Any messages present when the machine is switched of f are automatically saved.

If set to

OFF the answering machine will not

answer an incoming call until after 20 rings. This feature is designed to allow plenty of time for calls to be answered and to provide a backup if you have inadver tently left the machine set to

OFF or, for any reason, cannot take the call.

On/off via base station

The base station display will show the current status of your Synergy 1500 answering machine. ‘

--’ indicates that it is off, ‘0’ that it is on.

• Press the

ANSWER ON/OFF button. The

voice says ‘Answer off’.

• Display shows ‘

--’.

• Pressing the button again will tur n the machine back on. Voice says ‘Answer on’. Display shows ‘

0’.

The display on your handset will also change to indicate the settings at the base station.

• If set to

ON, the handset will show HSET 1 01

(the last two digits indicate the number of messages stored).

• If set to

OFF the handset display will show

HSET 1 only.

Page 25

On/off via handset

• Press ➔ button once to display ANS PHONE.

• Press ✔ button then the ➔ button until the display shows

ANS ON OFF.

• Press ✔ button. Display shows cur rent status,

ANS ON or ANS OFF.

• Press ➔ button to toggle between the two options.

• Select one option by pressing ✔ button.

• A confirmation tone sounds and the display returns to

ANS ON OFF.

• If set to

ON the base station displays the

number of stored messages.

To set the Answer Mode & choose your outgoing message

Your Synergy 1500 answering machine is delivered with the setting

Answer and Record.

However, it can be also be set to

Answer Only -

the choice is yours.

• Press ➔ button once. Display shows

ANS

PHONE.

• Press ✔ button. Display shows

ANS ON OFF or

PLAY, if there are messages.

• Press ➔ button several times until

ANS SET-UP

is displayed.

• Press ✔ button. Display shows

REC OGM.

• Press ➔ button several times until

ANS MODE is

displayed.

• Press ✔ button. Display shows current setting,

ANS ONLY or ANS AND REC..

• Press ➔ button until your preferred option is displayed.

• Press ✔ button. Display now shows either

YOUR OGM or DEFAULT, which applies to both

ANS ONLY and ANS AND REC.

• Press ➔ button to toggle between the two.

• Press ✔ button to confirm your choice.

• A confirmation tone sounds and the display immediately returns to

ANS MODE.

Please note:

Switching the answer ing machine on and off from a Touchtone™ phone is covered in ‘Remote Access’ (See page 28).

Reminder

You must have already recorded your own messages 1 & 2 (see page 15) to be able to opt for

YOUROGM.

Page 26

• The handset message symbol is displayed for the first time, if this is the first message to be recorded.

• The message symbol will already be on the display if earlier unplayed messages are still stored.

• Message Aler t, if switched on, will sound on the base station.

Call Screening

When the answering machine is switched on, you can hear incoming calls and decide whether to answer them or let your Synergy 1500 take the message. If you decide to answer the call, the answering machine will stop when you pick up any handset from the base or charging station (or press the

TALK button) and allow

you to speak direct to the caller.

If you want to carry on screening the call you must press the ✔ button before either lifting the handset from the base station or pressing the

TALK button (if the handset is away from the

base station). Once you have pressed the ✔ button the display shows

SCREENING.

To receive calls in Answer and Record mode

You can set your Synergy 1500 answering machine to answer and record incoming calls (

ANS AND REC) - unless the message store is full

up (see page 20).

When a call comes in:

• Both your Synergy 1500 handset and base station will ring (unless switched of f).

• The Talk symbol flashes on the handset display and the calls light comes on.

• Base station

In-Use light also flashes.

•

SCREEN appears on the handset display.

• The machine answers the call after the pre-set number of rings, at which point the

In-Use

light glows steadily on the base station, the ringing stops and the Talk symbol continues to flash.

• The outgoing message is played followed by a recording tone to signal that recording can begin.

• Both outgoing and incoming messages are audible through the base station speaker at the pre-set volume.

• Base station display remains unchanged, showing the current number of stor ed messages.

• When the call ends, and the line clears, the recording stops.

• The end of recording tone sounds at the base station

• Handset and base station displays change to show the new total of stored messages.

• The

In-Use light stops flashing

• The Talk symbol disappears.

• The incoming message is tagged with the dayand time it was received.

Please note

The screen functions will also work when the answer machine is off.

Page 27

Memos

Leaving memos

Use the MEMO facility to leave messages for members of your household or of fice colleagues. Memos can be recorded from both handset and base station.

To record a memo from the handset

• Press ➔ button once. Display shows ANS

PHONE.

• Press ✔ button. Display shows

ANS ON OFF or

PLAY , if there ar e messages. If ANS ON OFF

press ➔ button until MEMO appears.

• Press ✔ button. Display shows

PLS LISTEN, after

2 seconds the voice says ‘Please speak after the tone. To end recording press End’ (i.e. ✔).

• Display shows and

END.

• A tone sounds to signal the star t of recor ding.

• Leave your message, pressing ✔ button at the

end. A tone sounds and

END disappears from

the display.

•

MEMO reappears. The message is tagged with

day and time.

• Handset display shows the message symbol.

• Both handset and base station displays show

the new message total.

To record a memo from the base station

• Press and hold down the MEMO button.

• After less than a second you will hear ‘Hold

the key to record the message. Please speak after the tone.’

• A tone sounds, the base station display shows and recording begins.

• Record your memo

• Release the

MEMO button when you have

finished. A tone sounds at the end of recording.

• Both base station and handset displays show

the new message total.

• Handset display shows the message symbol

Page 28

To play back your messages using the handset

In standby your handset shows if unplayed messages are stored by displaying the message symbol . To play your messages:

• Press ➔ button once. Display shows

ANS

PHONE.

• Press ✔ button. Display shows PLAY, if there

are messages. It will show

ANS ON OFF if there

are none

• Press the ✔ button now functions as the

PLAY button.

• Press ✔ button. Display shows

PLS LISTEN

and

• If Message Alert had been sounding it will

now stop.

• After a pause the voice says: ‘You have x

messages. Message 1’. The first message will be played while display shows

• Base station displays the letters

PL.

• Handset displays

LAST FWD DEL. These line up

with the three keys below (✘➔ ✔), which are now used to select from these options.

• At the end of message 1 the day and time of

the message is announced, e.g. ‘Saturday 12:01’. The process is repeated for each additional message.

Playing, saving and deleting messages and memos

Your Synergy 1500 treats messages and memos in the same way for playing and deleting.

When messages have been recorded the Synergy 1500 handset and base station will indicate that they have been stored:

• Handset display shows the message symbol if there are unplayed messages and also the total number of messages stored, whether played or not.

• Display also shows

HSET 1 XX, where 1 is the

number of the registered handset and

XX is

the number of stored messages.

• The base station display also shows the number of stored messages.

• Message Aler t, if activated, sounds if any messages have not yet been listened to.

• The message symbol will not appear if all stored messages have been played.

Page 29

To delete messages during playback using the handset

You can delete messages during playback, but not while the message number announcement is being made.

• Press ✔ (

DELETE ).

• Handset displays

DELETED and voice says

‘Message deleted’.

• Additional messages are played and can be deleted in turn.

• After deletion of the final message, and if all messages have been deleted, the symbol disappears.

• Display shows

DELETED.

• Voice says: ‘Message deleted. End of messages’.

• Handset displays

LAST FWD DEL for 8 seconds

after end of announcement.

• Base station displays

8 and starts an 8 second

countdown, at the end of which the handset returns to standby.

• Base station shows

• Message indicator disappears from handset display. If any messages have not been deleted, they are stored and renumbered in order of arrival.

To delete all messages using the handset

FWD DEL LAST

• After playing the last message the display confirms the number of stored messages.

• You hear the announcement:

‘End of messages. To delete all messages press DELETE.’ (i.e. ✔).

• The handset display shows

LAST FWD DEL for 8

seconds at the end of the announcement. To delete all messages press the ✔ button during the time that these options remain on the display. (The base station counts down from

8-0 indicating the 8 second countdown.)

• T wo seconds after selecting DEL you hear

‘All messages deleted’.

• Handset displays

CANCEL. This gives you the

chance to cancel the delete option and save your messages. Deletion will be complete if you do nothing at this stage.

• Handset display returns to

PLAY.

Page 30

To save all messages using the handset

FWD DEL LAST

• After playing the last message the display confirms the number of stored messages.

• You hear the announcement:

‘End of messages. To delete all messages press DELETE.’ (i.e. ✔).

• The handset display shows

LAST FWD DEL for 8

seconds at the end of the announcement. (The base station counts down from

8-0

indicating the 8 second countdown.)

• If ✔ button is not pressed voice announces ‘Messages saved’ when the countdown has reached

or:

• If the delete button was pr essed and you then want to save your messages you must press

CANCEL (i.e. ✔) button before the base

station indicator counts down to

0 from 8.

• Display shows

SAVED and two seconds after

selecting

CANCEL voice says: ‘All messages

saved’.

• Base station displays the number of messages still stored. Handset display shows

PLAY.

To skip backwards through your messages using the handset

LAST FWD

• If you want to hear the cur rent message again press the ✘(

LAST)button. Message playback

stops. You will hear the announcement ‘Message X’ and your curr ent message will be played back in full.

• If you want to replay the previous message press the ✘(

LAST)button twice.

To skip forwards through your messages using the handset

LAST FWD

• To skip for war d to your next message press the ➔ (

FWD)button during your message

playback.

• The cur r ent message playback will stop, you will hear the announcement ‘Message X’ and the next message will be played.

• To skip to the end of your messages, press ➔ (

FWD) again. The Synergy 1500 will skip to

last message.

• Voice announces: ‘End of messages. To delete all messages press DELETE’ (i.e. ✔)

• The 8 second countdown star ts. Ignor e to return to standby or pr ess ✔ button to delete all.

Page 31

To delete your messages at the base station during playback

You cannot delete during the initial message announcement.

• If the

DELETE button is pressed at any time

during playback the voice says:

‘Message deleted’

• If ther e are further messages the base station continues to display

PL. Succeeding messages

will be played and can be deleted as above.

• When the last message has been deleted the voice says: ‘Message deleted. End of messages’.• If some messages have not been deleted, voice announces: ‘End of messages. To delete all

messages press DELETE’.

• After this the display shows

8 and begins an 8

second countdown.

• At the end of 8 seconds, if all messages have

not been deleted, voice says: ‘All messages

saved’.

• Remaining messages stay in order of ar rival

but are renumbered.

To play back your messages at the base station

• Set the answering machine to ON.

• Base station display will show the number of stored messages:

XX.

• Press the

PLAY button on the base station.

Display changes to

PL.

• Base announces: ‘You have X messages.

Message 1 ....’. Message 1 is played

• At the end of the message the day and time of receipt are announced. This is repeated for each additional message.

• After the last message has been played the voice says: ‘End of messages. To delete all

messages press DELETE.’

• If you do not pr ess

DELETE the countdown

continues. After 8 seconds the voice says:

‘All messages saved’ followed by a tone.

Page 32

To delete all messages at the base station

• Once you have listened to all messages the voice announces ‘End of messages. To

delete.....’ the base station display shows

indicating the star t of an 8 second countdown.

• Press the red

DELETE button within the 8

seconds.

• After the countdown has finished. The voice says: ‘All messages deleted’ and the base station and handset return to standby.

• If you want to undo the command after having pressed the red

DELETE button, press the

ANSWER ON/OFF button during the 8 second

countdown.

• Countdown stops and the voice announces ‘All messages saved’. Both base station and handset return to standby.

Pause option

When playing back messages at the base station you can introduce a pause.

• Press the

PLAY button.

• Base station display shows

PA flashing (this

indicates a pause during playback)

• Playback stops until

PLAY is pressed again.

• If

PLAY is not pressed within 30 seconds the

playback process will stop and you will be returned to standby.

Page 33

Remote Access

You can operate your answering machine from any other external phone, providing it is a Touchtone™ phone. To do this you need a security code to prevent unauthorised access.

This code should not be confused with the separate Synergy PIN number, which is required for registering and de-registering handsets on your Synergy 1500 base station.

Setting your Remote Access security code from your Synergy handset

To set your security code you will need your Synergy handset. Your code authorises you to access your messages from any Touchtone™ phone.

• Press ➔ button once. Display shows

ANS PHONE.

• Press ✔ button followed by ➔ button. Display shows

ANS ON OFF or PLAY, if there ar e

messages.

• Press ➔ button several times until

ANS SET-UP

appears.

• Press ✔ button. Display shows

REC OGM.

• Press ➔ button several times until display reads

SEC CODE.

• Press ✔ button. Display shows ‘

150 ‘ with the

1 flashing. This is the default factory setting.

• Enter your own number (between 000 and

999), over writing the displayed digits one at a time as each one flashes.

• When your code is fully entered press ✔ button. A confirming tone sounds.

• Your security access code is now set.

• Press and hold ✘ button. Handset display returns to standby.

Please note

Please keep a reminder of your security code. If you forget it at any time, simply repeat the above procedure. It will permit the number to be retrieved and/or changed.

Please note

To safeguard your messages you should only give your security code to those who you wish to have access. Incoming callers wanting to leave a message will not need a code.

Page 34

To operate your Synergy 1500 answering machine from a Touchtone™ phone

Access to your Synergy is via the Touchtone™ keypad, using the security access code described above. Whenever you access the system remotely the base station will display ‘

A’.

• Call your Synergy number. It answers your call and plays the outgoing message you last set.

• Press ✱ at any point during the outgoing

message.

• Voice says ‘Please enter your security code.’

Enter the code using the keypad.

• If insuf ficient digits are enter ed within 8

seconds you will hear ‘Please enter your

security code.’

• If you enter the wrong code you will hear

‘Error. Thank you for calling’. The call will be ended.

• If you have entered the code corr ectly you

will have access to the Synergy 1500 remote operations menu. The voice announcements at this point var y, depending on whether or not there are messages stored.

If there are no messages:

• Voice says ‘You have no messages. For Menu press 1.’

• Press 1. You will hear a range of numbered options.

• If you know the number of the option you require you can enter it immediately instead of pressing

1 for MENU.

• If you press nothing you will hear ‘Thank you for calling’ after 8 seconds and the call is

ended.

If there are stored messages but no new ones:

• Voice says‘For MENU press 1. To play all

messages press 2.’

If there are new messages:

• Voice says‘For MENU press 1. To play all

messages press 2. To play new messages press

3.’

• Press

2 or 3.

• In both cases. Voice says ‘You have X messages. Message 1’ and the messages will

be played in the usual way.

• After all messages have been played voice says ‘End of messages. To delete all messages press 5’. A tone sounds.

Either:

• Press 5. You will hear ‘All messages deleted’, a pause, then ‘Thank you for calling’.

Or:

• Do nothing. There will be a pause, then

‘Thank you for calling’.

Page 35

Remote Access Menu options

• To set your Synergy 1500 answering machine

On or Off, press 0.

• Voice says ‘Answer on’ or ‘Answer off’,

depending on current setting.

• Press

0 to toggle between the two options

• To set Answer Only or Answer and Record,

press

• To play your current outgoing message,

press

• To re-record the message, press 9. Voice says

‘Please speak after the tone. To end recording, press square’ (# button).

• Record your new outgoing message then

press #. If # is not pressed, recording will stop after 30 seconds.

• Your new message is played back.

• Either hang up or select another menu

option.

Options available while playing your messages from a Touchtone™ phone

• When you hear ‘To play all messages, press 2’, press

• All messages will be played back in order of arrival..

• Press

2 to pause, press 2 again to re-star t

• Press

6 to skip forwar ds to the next message.

• Press

4 to skip back

• If

4 is pressed 2 seconds after start of

playback the previous message will be played.

• If

4 is pressed within 2 seconds of the current

message having been played back, the message will be played back from the beginning.

• To delete a message during its playback press

5. Voice says ‘Message deleted.’

• At the end of playback you will hear ‘To delete all messages press 5’.

• Press

5. Voice announces ‘All messages

deleted, for menu press 1.’

Please note :

It is possible to change the setting from Answer Only to Answer and Record from a remote Touchtone™ phone. To do this press ✱ during the outgoing message. You will then be asked for a security code. After entering this press 7.

Reminder

Outgoing messages are limited to 30 seconds maximum.

Page 36

Main Voice Menu

To play all messages

To play new messages

To set to Answer Only or Answer Record

(Option announced is opposite of current setting)

To play your outgoing message

To record a new outgoing message

To set Answer On or Answer Off

(Option announced is opposite of current setting)

Remote access quick guide

From a Touchtone™ telephone:

• Dial your phone number.

• Enter your system code.

You have now accessed your Synergy 1500 answering machine, follow the table below to retrieve your messages.

4 5

7 8

To skip back one message

To delete a message

To skip to the next message

Page 37

To switch off the handset ringer

When the handset is in standby or placed on the base station, you can turn off the handset ringer.

• Press and hold the

VOLUME DOWN button on

the side of the handset until the display shows the word SILENT.

• To turn the ringer back on, pr ess and hold the

VOLUME DOWN button until SILENT

disappears.

To adjust the dial delay

The dial delay is the time taken by the phone to send a number to the exchange after dialling. The dial delay can be set to shor t, medium or long. The factor y setting is medium.

• Press the ➔ button until display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ➔ button. Display shows BASE.

• Press the ✔ button. Display shows SECURITY PIN.

• Press the ➔ button until the display shows DIAL DELAY.

• Press the ✔ button. Display shows current setting (SHORT, MED, or LONG).

• Press the ➔ button to change the setting.

• Press the ✔ button. A beep confirms that the change has been made.

Optional settings

If you stop any procedure before it is completed, your Synergy handset will revert to standby after 20 seconds.

Page 38

To adjust the handset ringer volume

The handset ringer can be set to HI or LOW.

• Press the ➔ button until display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ➔ button until the display shows RING VOL.

• Press the ✔ button. Display shows the current setting HI (or LOW).

• Press the ➔ to change the setting. Display shows LOW (or HI).

• Press the ✔ button. A beep confirms that the change has been made.

To adjust the handset ringer melody

You can select from six dif ferent ringer melodies.

• Press the ➔ button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ➔ button until the display shows MELODIES.

• Press the ✔ button. Display shows the current setting A (or B,C,D,E,F). The displayed setting is played.

• Press the ➔ to change the setting. Display shows the next melody option. The melody is played.

• Press the ✔ button when you want to select a melody. A beep confir ms that the change has been made.

If more than one handset is registered to the base it can be useful to select different melodies for each handset.

To adjust the ringer volume in the base station

You can switch between HI, LOW and OFF.

• Press the ➔ button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ➔ button. Display shows BASE.

• Press the ✔ button. Display shows SECURITY PIN.

• Press the ➔ button until the display shows RING VOL.

• Press the ✔ button. Display shows and plays the current setting HI (or LOW, OFF).

• Press the ➔ to change the setting. Display shows the next option and the ringer sounds.

• Press the ✔ button. A beep confirms that the change has been made.

Page 39

To switch the keypad beeps on and off

Whenever you press a button on the handset, you will hear a beep. You can turn this sound on and of f. The original setting is ON.

• Press the ➔ button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ✔ button. Display shows the current setting ON or OFF.

• Press the ➔ to change the setting. Display shows OFF or ON.

• Press the ✔ button. A beep confirms that the change has been made.

To switch the display backlight on and off

• Press the ➔ button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ➔ button until the display shows BACKLIGHT.

• Press the ✔ button. Display shows the current setting ON or OFF.

• Press the ➔ to change the setting. Display shows OFF or ON.

• Press the ✔ button. A beep confirms that the change has been made.

To adjust the base station melody

You can select from four dif ferent ringer melodies.

• Press the ➔ button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ➔ button. Display shows BASE.

• Press the ✔ button. Display shows SECURITY PIN.

• Press the ➔ button until the display shows MELODIES.

• Press the ✔ button. Display shows the current setting A (or B,C,D). The displayed setting is played.

• Press the ➔ button to change the setting. Display shows the next melody option. The melody is played.

• Press the ✔ button when you want to select a melody. A beep confir ms that the change has been made.

Page 40

To reset your Synergy 1500 handset to its original settings

• Press the ➔ button until display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ➔ button until the display shows RESET.

• Press the ✔ button. Display shows CONFIRM.

• Press the ✔ button. Display shows CONFIRM again.

• Press the ✔ button. Display shows REG. The handset is reset, and is now de-registered from the base station(s).

This will reset:

RINGER VOLUME to high. RINGER MELODY to A. EARPIECE VOLUME to medium. KEYTONES to ON. BACKLIGHT to ON. Quickdial memor y to shar ed.

It will delete

Quickdial numbers stored in the personal memor y. Last number redial memory. Personal emergency numbers.

Unchanged :

Quickdial numbers stored in the shared memor y.

You will now need to re-register your handset. Follow the instructions on page 43.

To reset your Synergy 1500 base station to its original settings

• Switch off the mains power.

• Press and hold down the

PAGE button.

Continue to hold down the

PAGE button while

switching the mains power back on and for a fur ther five seconds until the base station gives a confirmation beep. After another five seconds a second confirmation beep will indicate that the base station reset is complete.

This will reset:

Base station PIN code to 0000. Dial delay. Recall mode. Ringer volume. Ringer melody.

It will remove:

All handsets registered to the base station. All shared numbers stored in the memory.

Press the ✗button to reverse one step of the

instructions. Or press and hold to revert quickly to standby.

Page 41

To switch the keypad guard off

• Press the ✔ button then, within two seconds, press the

0 button.

Dialling emergency numbers when the keypad guard is on.

To dial any of the emergency numbers

• Enter the number you want in full.

• Press the

TALK button.

If you press any other button while the GUARD is switched on, the display shows PRESS TICKfor two seconds. If you press the ✔button, the display shows NOW PRESS 0. You have two seconds to press the 0 button before the display returns to GUARD ON.

If the handset ringer has been switched off, the display will show SILENT instead of GUARD ON.

Additional features

Keypad Guard and Emergency Numbers

Keypad guard

The keypad guard feature is designed to prevent accidental dialling. To ensure that it is possible to dial your selected emergency numbers the Synergy 1500 is able to store up to 4 of your personal emergency numbers.

To switch the keypad guard on

• Press the ✔ button then, within two seconds, press the

0 button. Display shows GUARD ON.

When in GUARD mode, users are r estricted to four functions:

• Preview dialling an emer gency service number.

• Answer incoming call.

• Dial one of up to four numbers which you can store on the handset memory for emergencies. See ‘Storing personal emergency numbers’, page 37.

• Switch keypad

GUARD off.

Press the ✗button to reverse one step of the

instructions. Or press and hold to revert quickly to standby.

Page 42

To enter up to four personal emergency numbers for use when the keypad guard is ON

Your personal emergency numbers are recognised by your Synergy 1500 when they are dialled. No other calls (except

999 and 112

calls) will be allowed while the keypad guard is switched on.

It is recommended that you write down the emergency numbers (up to 4) that you wish to enter before star ting this pr ocess.

• Press the ➔ button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ➔ button until the display shows EMERGENCY.

• Press the ✔button. Display shows 1- ENTER NO-. Key in the number you want.

• Press the ✔ button. Display shows STORED and beeps. The display rever ts to EMERGENCY.

• Press the ✔ button. Display now shows last memory number and the number keyed into it.

• Press the ➔ button to move to the next memor y slot. Display shows 2- ENTER NO-.

• Repeat from step 5 above until you have entered all the numbers you wish to store.

EMERGENCY NUMBERS

1 2 3 4

To view your personal emergency numbers

• Press the ➔ button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ➔ button until the display shows EMERGENCY.

• Press the ✔button. Display shows the first personal emergency number. To scroll through the numbers press the ➔ button until the number you wish to view is displayed. If there are more than 10 digits in the number the rest of the digits will scroll across the screen after one second.

To edit your personal emergency numbers

• Display the number you wish to edit by first viewing the number as described above.

• Enter the new number you want as follows:

• Press the ✔ button.

• Press the

✗button which will delete the digits

one at a time. Press the

✗button for as many

digits as you wish to remove or until the display shows only the memory number and dash. Now enter the new number or leave blank.

• Press the ✔ button. Displays shows STORED, beeps then switches to EMERGENCY.

• Press and hold the

✗ button to return to

standby. The display shows HSET 1.

Page 43

Setting your own base station PIN code

You can set your own four-digit code number for your Synergy 1500 base station. This prevents unauthorised users from registering or de-registering handsets on your Synergy 1500 base station.

• Press the ➔button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ➔ button. Display shows BASE.

• Press the ✔button. Display shows SECURITY PIN.

• Press the ✔ button. Display shows OLD PIN ----. (default 0000).

• Enter the cur r ent PIN code (default 0000). The ---- marks disappear one by one. The entered numbers are not displayed.

• Press the ✔ button. Display shows NEW PIN ----.

• Enter the new PIN number. The ----marks disappear.

• Press the ✔ button. Display shows NEW PIN ----again. Re-enter the new PIN number, so that the base station can check that there was no mistake on entering the PIN.

• Press the ✔ button.

• The display shows OK. You hear a confirmation beep. The display then changes to HSET 1.

Keep a record of your PIN number in the boxes on the fold-out page at the front of this guide.

Using a headset

For ‘handsfree’ operation of your Synergy 1500 you can attach a headset.

Connecting a headset

Remove the small cover and plug the headset into the socket on the side of your Synergy 1500.

Warning: Cover includes small parts – possible choking hazard for small children.

Please note:

A headset is not supplied with your Synergy 1500 and must be purchased separately.

Headsets can be purchased from BT shops or other major retail outlets or you can Freefone 0800 800 150.

Page 44

Using Select Services

Your Synergy 1500 gives you easy access to the following range of BT Select Ser vices, once you have subscribed to them.

• Call Waiting

• Call Diversion

• Three Way Calling Your Synergy 1500 also gives you quick access to:

• Friends & Family

• Call My Bill ser vices which ar e subscription free.

Call Waiting

Call Waiting lets you know when someone else is tr ying to get thr ough, even when you’re already on the phone. During a call, you hear beeps to indicate that another person is ringing your number.

• When you hear the beeps, press the

RECALL

button to take the new call.

• To switch between both calls, press the

RECALL button.

For fur ther infor mation, see Select Services User Guide, supplied when you subscribe to the ser vice.

Call Diversion

You can use your Synergy 1500 to request the network to diver t incoming calls to another number.

You can choose to divert:

– all calls;

– calls that are not answered within 5 rings; or – calls when your line is already engaged.

• Press the ➔ button. Display shows

CALLDIVERT.

• Press the ✔button. Display shows

SET.

• Press the ✔button to request Call Diversion.

You can now scroll through three options:

• Display shows

ALL CALLS, which means all calls

will be diver ted.

• Press the ➔ button. Display shows

NOTANS

which means calls that you don’t answer within 5 rings will be diver ted.

• Press the ➔ button. Display shows

ENGAGED

which means that callers who get the engaged tone will be diver ted.

Some of these services may not be available. Contact your network provider.

Recall

Page 45

• Select the displayed option by pressing the ✔ button. The handset automatically sends a

sequence of tones to the network exchange. Display shows

PLSLISTEN and you hear a

network announcement.

• Follow the instr uctions from the network announcement.

To cancel Call Diversion

• Press the ➔ button until the display shows

CALLDIVERT.

• Press the ✔ button to display

SET.

• Press the ➔ button to display

CANCEL.

You can now cancel any of the options you have set:

• Press the ✔ button. Display shows ALLCALLS.

• Press the ➔ button. Display show

NOTANS.

• Press the ➔ button. Display shows

ENGAGED.

• Press the ✔ button to cancel the option displayed. The handset automatically sends a sequence of tones to the network exchange. Display shows

PLSLISTEN and you hear a

network announcement confirming your cancel instruction.

• Press the

TALK button to return to standby or

replace the handset on the base station.

To check Call Diversion

You can check to see what Call Diversion settings have been made, i.e.

ALLCALLS, NOT

ANSWER or ENGAGED.

• Press the ➔ button until the display shows

CALLDIVERT.

• Press the ✔ button. Display shows

SET.

• Press the ➔ button until the display shows

CHECK.

• Press the ✔ button to display

ALLCALLS.

• Press the ➔ button to move between the

ALLCALLS, NOTANSWER or ENGAGED option that

you want to check.

• Press the ✔ button and wait to hear the network announcement which tells you whether the option has been set or not. The handset automatically sends a sequence of network exchange.

• Press the

TALK button to r etur n to standby or

replace the on the base station.

Page 46

Three Way Calling

You can hold a conversation with two other external callers. You can speak to both people at the same time or choose to switch between both callers. This facility does not include calls between more than two handsets on intercom feature.

To make a three-way call

Make the first call as normal. Then:

• Press the ➔ button until the display shows

3 WAYCALL.

• Press the ✔ button. Your first caller is put on hold. Display shows

ENTERNO.

• Dial the number you want for the second call.

• Press the ➔ button until display shows

JOINCALLS.

• Press the ✔ button. You and your two callers can now have a three-way conversation.

• To end the three-way call, press the

TALK

button or place the handset back on the base station.

For full details of the switching options available, see the Select Ser vices User Guide.

Friends and Family

This is where the telephone number of the Friends & Family ser vice is pr e-programmed into your Synergy 1500, enabling you to dial the Friends & Family ser vice and follow the instructions fr om the network to add or change numbers.

To set and update Friends and Family

• Press the ➔ button until the display shows

FRIENDSFAM.

• Press the

TALK button – or the ✔ button to

dial. After 5 seconds the display shows

PLSLISTEN.

• Follow the announcement instructions.

Call My Bill

This feature gives you the cost of calls recorded on your telephone number since your last bill. You can get an instant bill total including all charges up to the last working day.

Before phoning the Call My Bill service, you need your BT customer number. This is in the top righthand corner of your phone bill.

Page 47

• Delete the number by pressing the ✗ button

for as many digits as you want to remove.

• Enter the new number for the Select Service followed by ✔ button.

• Display shows

STORED, beeps and then shows

FRIENDS FAM or CALL MY BILL.

• Press and hold the

✗ button to return to

standby. The display shows

HSET 1

To use Call My Bill

• Press the ➔ button until the display shows

CALLMYBILL.

• Press the

TALK button, or the ✔ button.

After 5 seconds the display shows

PLSLISTEN.

• Follow the announcement instructions.

• Press the

TALK button to return to standby or

replace the handset on the base station.

Editing select service numbers

If the pre-programmed telephone numbers for ‘friends and family’ or ‘call my bill’ change you can update them.

• Press the ➔ button until the display shows

SET UP

• Press the ✔ button. Display shows HANDSET

• Press the ✔ button. Display shows KEYTONES

• Press the ➔ button until the display shows

SERVICES

• Press the ✔ button. Display shows FRIENDS FAM

• Press the ➔ button to move between

FRIENDS FAM and CALL MY BILL

• When you are on the select service you wish to edit press the ✔ button

• Display shows the telephone number stored.

• Press the ✔ button, you are now in the edit mode.

Page 48

Using additional handsets

Registering an additional Synergy handset with the base station or re-registering a handset

Up to six handsets can be registered and operated from the Synergy 1500 base station. The system allows intercom calls between two handsets while a third is making an exter nal call.

Each additional handset you purchase must be registered with the base station.

To register a handset

At the base station:

• Press and hold down the blue

PAGE button

until you hear a beep (after about 10 seconds).

At the handset:

• Press the ➔ button until the display shows

SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ➔ button until the display shows REG.

• Press the ✔ button. Display shows ADD.

• Press the ✔ button. Display shows PLS WAIT then, after a shor t delay, the Park No. of the base station.

• Press the ✔ button. Display shows PIN----.

• Enter the four-digit base station code. (Default 0000. Enter this if the base station code has not been changed.) The ----marks disappear one by one.

• Press the ✔ button. You hear a confir mation beep. Display shows LABEL = (which refers to the handset number).

• Press the ✔ button to automatically allocate the next handset number.

• If you are re-r egistering your only or first handset, enter

1, followed by the ✔ button.

You hear a confirmation beep.

Before registering a new handset

Remember to charge the batteries for at least 16 hours. When switched on, the handset will display REG. This tells you that the handset is not registered with the base station.

You now have up to 1 minute to register the handset, during which the IN-USElight f lashes on the base station.

Park No. is a unique number given to each individual base station

Page 49

Display briefly shows PLS WAIT then the base station to which your handset is registered, e.g. BASE 1, and finally shows the handset number you have given it, e.g. HSET 1.

To de-register your handset

• Press the ➔ button until the display shows

SET UP

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ➔ button until the display shows REG.

• Press the ✔ button. Display shows ADD.

• Press the ➔ button until the display shows REMOVE.

• Press the ✔ button. Display shows PIN= ----.

• Enter the four-digit base station code. (Default 0000. Enter this if the base station code has not been changed.) The ----marks disappear one by one.

• Press the ✔ button. Display shows LABEL=X (i.e. your handset number).

• Press the ✔ button. You will hear a beep, the display will show e.g. HSET 2 followed by REG.

• Your handset is now de-registered.

You cannot use the same number on more than one handset since this disables the intercom function.

To de-register another handset that is registered to your base station

Follow the steps opposite ‘To de-register your handset’ but instead of entering the label of your own handset, scroll through the options button ➔ until the label of the handset you wish to de-register is shown.

• Press the ✔ button to confirm. You hear a confirmation beep.

• The display on the de-registered handset changes to REG. (Or, if it is also registered with another base station, the display shows the handset number for that base station.)

If you are experiencing problems, please call the Synergy Helpline on 0845 650 20 20.

Page 50

To end an intercom call

• Press the INTERCOM button.

• Replace the handset on the base station or charger.

Making and receiving external calls while on an intercom call

To receive an external call

While on an intercom call :

• You hear the call waiting tone in the earpiece. The base station rings. The calls light flashes. The display flashes .

• Press the

TALK button to answer the call. The

intercom caller is put on hold and the display flashes (INT) and goes blank.

• To end the exter nal call, pr ess the

TALK button.

You will then be returned to the inter com call.

To make an external call

If you need to make an external call while on an intercom call:

• Press the

TALK button to put your intercom

caller on hold. Display flashes INT and shows

(display goes blank).

• Dial the exter nal number to make your call.

• Press the

TALK button to end the external call.

Making intercom calls

You can make intercom calls to handsets registered to the same base station.

To call another handset

• Press the INTERCOM button. Display flashes (INT) and you hear a continuous tone (in the earpiece).

• Enter the handset number you want (

1-6).

Display shows INT CALL and the number of the handset you are calling.

The other handset rings. If there is no answer after 30 seconds, the call is ended.

To answer an intercom call

The handset rings. Display shows INT CALL (display flashes (INT)) and the number of the handset calling you.

• Press the

INTERCOM button.

• Lift the handset off the base station or charger.

Intercom

1-6

Intercom

Page 51

To switch between callers

If you have one internal and one external call on the line, you can switch between the two:

• While on the exter nal call, pr ess the

INTERCOM button.

• While on the intercom call, press the

TALK

button.

Making and receiving intercom calls while on an external call

To make an intercom call

During an external call, you may want to consult another handset user:

• Press the

INTERCOM button. Your external

call is put on hold and they will hear a series of on-hold beeps. The display flashes and shows INT. The display goes blank.

• Enter the number of the handset you want to call (

1-6). The handset is dialled.

• Press the

INTERCOM button to end the

intercom call.

To receive an intercom call

During an external call:

• You hear the call waiting tone in the earpiece. The handset calls light flashes. The display flashes (INT), shows INT CALL and the number of the handset calling you.

• Press the

INTERCOM button to answer the

call and to put your external call on hold. They hear a series of on-hold beeps.

• Press the

TALK button to return to the external

caller.

• To end this call press the

TALK button again.

• You are now automatically returned back to the intercom call.

• To end this call press the

INTERCOM button.

To switch between callers

If you have one internal and one external call on the line, you can switch between the two:

• While on the exter nal call, pr ess the

INTERCOM button.

• While on the intercom call, press the

TALK

button.

Intercom

1-6

Intercom

Page 52

To put intercom and external calls on hold

When you have two calls on the same line, you can put them both on hold:

• Press the ➔ button until display shows HOLD CALLS.

• Press the ✔ button. Display flashes , INT and shows CALLS HELD flashing.

• Press the

TALK button to speak to your

external caller or press the

INTERCOM button

to speak to your intercom caller.

To transfer a call

You can transfer an external call to any other handset registered to the same base station.

When you are on an external call:

• Press the

INTERCOM button. Your caller is

put on hold and will hear a series of beeps.

• Press the number of the handset to which you want the call transferred. Display shows INT CALL and the handset number you are calling. The other handset rings.

• When your call is answered, you can tell them there is a call for them.

• Press the ➔ button until the display shows TRANSFER.

• Press the ✔ button and the call is transferred.

If the other handset does not answer:

• Press the

INTERCOM button to reconnect to

your external caller. If the other handset has not answered after 30 seconds, you will be reconnected to your external caller automatically.

Please note

If you place the handset back on the base station, and the other handset does not answer, your handset will ring after 30 seconds. When you answer you will be reconnected to the original caller.

Intercom

Page 53

Operating with additional base stations

You can use up to six handsets on each Synergy 1500 base station, and up to four base stations with your handset to build up a comprehensive cordless telephone system.

The handset supplied with each base station is already registered as HSET 1.

To register additional handsets to base stations

Use the instructions shown on page 43, but remember to star t the sequence by pr essing and holding down the blue

PAGE button on the base

station you want to register a handset with. It sends a unique signal and your handset will automatically accept it as the next base station.

Automatic connection to different base stations

If each base station is connected to a dif ferent telephone line, your handset can only make and receive calls from one base station at a time.

To select a specific base station

For instance, if you are in an area where two or more base stations overlap, you can choose the one which is connected to the telephone line you want to use.

• Press the ➔ button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ✔ button. Display shows KEYTONES.

• Press the ➔ button until the display shows BASE.

• Press the ✔ button. Display shows CHANGE.

• Press the ✔ button. Display shows BASE = (NO.). This is the base station your handset is currently r egistered with.

• Either press the ➔ button to scroll through and display the available base stations (

1-4)

or press the number of the base station you want (

1-4) on the keypad.

• Press the ✔ button. You hear a confir mation beep. Display shows BASE = (e.g. 1) for two seconds. The icon star ts flashing to indicate that the handset is searching for the selected base. When the selected base is found, the icon is extinguished and the display changes to show HSET (e.g. 1). This is your handset number on the new base station.

Please note

If you move out of range of the base station, you will lose the signal along with any current call. Your handset will now search for the next available base station to which it is registered.

1-4

Page 54

Synergy base stations at home and at the office

By registering your handset with one base station at work and another at home, you can keep the same handset for both. As soon as you are within range of either base station, your handset will automatically pick up the signal.

Page 55

When connecting your Synergy 1500 to a switchboard/PBX, you may need to change the dialling mode setting from Time Break Recall (

TB) to Ear th Recall (E).

To switch between Time Break Recall and Earth Recall

The original setting is Time Break Recall.

• Press the ➔ button until the display shows SET UP.

• Press the ✔ button. Display shows HANDSET.

• Press the ➔ button. Display shows BASE.

• Press the ✔ button. Display shows SECURITY PIN.

• Press the ➔ button until the display shows RECALL.

• Press the ✔ button. Display shows the current setting TB (or E).

• Press the ➔ button to display the alternative option. Display shows E (or TB).

• Press the ✔ button. You hear a confir mation beep. Display shows RECALL.

Connecting to a switchboard

Press the ✗button to reverse one step of the

instructions. Or press and hold to revert quickly to standby.

Page 56

Before you wall-mount your Synergy 1500, check that:

• the wall can support the weight of the base unit and handset;

• the position you choose leaves sufficient space so that the base unit (which is larger than the bracket) is clear of any obstruction on the wall, such as a shelf or cupboard. Leave enough space so that the handset can be placed on charge without touching any obstructions.

•

Attach the base station to the bracket as shown.

Wall-mounting

PRESS AND SQUEEZE INWARD

SLOT INTO POSITION

SLIDE BASE STATION INTO RETAINER SLOTS ‘A & B’

To wall-mount the Synergy 1500 base station

• Make sure the mains power is disconnected.

• Using the wall-mounting bracket as your

template, drill two holes for the two scr ews.

• Insert the wall plugs (if you need them) into

the holes and screw the bracket to the wall.

When wall-mounted, care should be taken when replacing the handset into the cradle.

Always place the base of the handset into the cradle first and then push back into position.

WALL

View from underneath

Page 57

Maintenance

General

Simply clean the Synergy 1500 and any additional handsets and chargers with a damp cloth (not wet) or an antistatic wipe. Never use a dr y cloth as this may cause a static shock.

Service

Within guarantee

If you experience a problem with your Synergy 1500 or handset, you should contact the Synergy 1500 Helpline on

0845 650 20 20. Calls are

charged at local call rates. If the problem is not remedied, you will be advised to contact your original point of purchase.

Some retailers of fer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details.

Outside warranty

If your Synergy 1500 needs repair after the warranty period has ended, call the Synergy 1500 Helpline on

0845 650 20 20 and you will

be informed of our recommended repair agents.

If you have to return your Synergy 1500

Pack the base station and handset securely, preferably in the original packaging. All par ts must be returned, including line cor ds, power supply unit and original batter y (we cannot take responsibility for goods damaged in transit).

Page 58

Help

Emergency Calls

The emergency services can be contacted in the UK by dialling 999 or 112 which is valid in any country that is a member of the European community.

If your Synergy 1500 is connected to a switchboard/PBX, you may have to dial an access number before 999 to contact the emergency services. Some switchboards cannot dial out during a power failure.

LCD Displays

CALL DIVERT

REG

CALL DIVERT

SILENT

CALL DIVERT

PLS WAIT

CALL DIVERT

HSET

Means handset is not registered to the base. See page 43 for handset registering.

The button has been pressed and turned the handset ringer of f. See page 10.

The handset is in registration mode and searching for the base station. See page 43.

The handset is registered to a base other than Synergy.

Replacing handset battery

After a time, you may find that the handset battery is running out of char ge more quickly. This is a standard sign of wear and the battery will need replacing.

Spare batteries (Item Code 871285) are available from BT Shops and the Synergy 1500 Helpline

0845 650 20 20.

Do not immerse batteries in water or throw them into fire, or dispose of them with ordinary domestic refuse.

BT accepts no responsibility for damage caused to your Synergy handset by using any other type of batter y.

No display appears

The batter y may be flat or dead. Rechar ge or replace the battery.

No dial tone

Is the Synergy 1500 telephone line cord plugged into the phone socket?

CALL DIVERT

SHARED

CALL DIVERT

PRESS V

Shows that you are in the memor y function. See page 11.

Keypad guard is of f. To tur n it of f press the ✔ button then the

button.

Page 59

Check that the base station is connected to the mains power and switched on.

You cannot link up with the base station

If the display shows REG, the handset must be registered with the Synergy 1500. See page 43.

Is the display flashing the . The mains power cable may not be connected at the base or switched on.

Are you in range of the base station? Batter y could be low or flat. If using more than one base station, check that

you are connected to the corr ect base. See page 48.

No ring on the handset or base station

The ringer volume may be switched of f. To adjust the ringer volume on the handset, see page 32; on the base station, see page 33.

Check that the Synergy 1500 is plugged into the phone socket.

Check that the base station is plugged into the mains power and switched on.

Handset beeps every 10 seconds during a call

Are the handset batteries low? Have you subscribed to Call Waiting? It may be another call coming in. Press the Recall button to take the new call.

Buzzing noise on my radio, TV, computer or hearing aid

Sometimes, your Synergy 1500 can inter fere with other electrical equipment, e.g. answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended that you place your Synergy 1500 and other Synergy handsets at least one metre away from such appliances to avoid any risk of inter ference.

The charger does not appear to be working

Check that:

• the power adaptor is properly plugged into the charger;

• your handset has slotted cor r ectly into the charger.

• the battery is fitted cor r ectly into the handset.

Are you using the correct power adaptor?

Synergy 1500 base station power supply unit (Item code: 871343).

Intercom does not work

Check that you have pressed the Intercom button followed by the correct handset number.

Cannot adjust options setting in the base station

Is someone else making changes via another handset? Have you pressed the ✔ button to confirm your selection.

Display shows PRESS ✔

The keypad guard is ON. To turn it off, press the ✔ button then the

O button.

If you are still experiencing difficulty, call the Synergy Helpline on 0845 650 20 20.

Page 60

The answering machine won’t answer calls.

Check that it is switched on.

You cannot remotely interrogate the Synergy 1500 answering machine

Ensure that you are using the cor rect thr eedigit security code (see page 38)

The answering machine doesn’t record

Is the message capacity full? If so, the machine will not answer calls. Delete messages.

Is the machine set to Answer Only mode? If it is, change the mode to Answer and Record (see page 20.)

Outgoing messages will not record

Check that the speaker volume is set to an audible level.

Page 61

Technical information

Environment

Your Synergy 1500 should be kept free of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres or place it in locations which prevent the free flow of air over its sur faces.

If the power fails

This equipment is not designed for making emergency calls when the power fails. Alternative arrangements should be made for access to emergency ser vices.

How many phones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Synergy 1500 base station has a REN of 1. Additional Handsets have a REN value of 0. Any other instrument pr ovided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed.

Approval

Connection to the BT telephone network.

Synergy 1500 is fully approved for connection to the BT network provided it is used according to the instructions in this guide. The telephone lines must provide Multi-frequency (Touch Tone) dialling capabilities.

It may be connected to Direct Exchange Lines and switchboards (PBXs) with new plan (plug and socket) arrangements.

Connecting to switchboards.

Synergy 1500 is only approved for use with a compatible switchboard including those which do not provide secondary proceed indication. If you would like a list of suitable switchboards, contact BT on

154. If you do have a compatible switchboard, it

cannot be guaranteed that the telephone will operate correctly under all possible conditions of connection. If you have any dif ficulties, contact BT on 154.

Generally Synergy 1500 can be connected to any switchboard where a simple moder n telephone can be used to make and receive calls. Synergy 1500 is suitable for connection to switchboards which retur n secondar y pr oceed indication.

Warning

The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 75%. It should not be used in bathrooms or near water.

Page 62

Technical specification

Standard DECT/GAP Number of channels 120 duplex channels Radio frequency range 1880 MHz to 1900 MHz Duplex method Time-division multiplexing. 10 ms frame length Channel spacing 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Voice coding 32 kbit/s Transmitted power 10 mW, average output per channel Range up to 300 metres outdoors (uninterrupted line

of sight) up to 50 metres in buildings

Power supply Base station 230 V/50 Hz (AC adaptor) Power consumption base station 9.5 VA Operating time, mobile unit Standby: up to 60 hours

(with fully charged battery) Phone in use: Up to 6 hours Permitted ambient conditions 0°C to 40°C

for operation (maximum) 20% to 75% rel. humidity Permitted storage temperature –10°C to +60°C Signalling method DTMF Signal key function Ear th Recall/T imed Br eak Recall Base station dimensions 150mm x 105mm x 120mm (L x W x H) Telephone unit dimensions 180mm x 60mm x 35mm (L x W x H) Weight Base station: 360g

Handset: 200g (with batter y)

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Index

Using your answering machine

Outgoing messages 13 Recording time limit 13 Setting the day and time 14 Recording your outgoing messages 15 Volume, adjusting 17 Handset pickup 18 Answer delay 18 Message aler ts 18

setting 19 on and of f 19

On and of f 19

via base station 19

via handset 20 Answer mode 20 Call screening 21 Deleting messages 25 Incoming messages 21 Received messages 23 Memos 22

recording from handset 22

recording from base station 22 Messages and memos (from handset) 23

playing 23

deleting 24

deleting all 24

saving 25

skip backwards 25

skip for war ds 25 Messages and memos (from base station) 26

playing 26

deleting 26

At a glance 1

Introduction

DECT 4 Building up a phone system 4 Warnings 5

Setting up

Power cable, connecting 6 Telephone line cord, connecting 6 Battery 7

installing 7 charging 7 performance 7 batter y low warning 7

Location 8

Using your Synergy 1500 telephone

Making calls 9 Preview the number before you call 9 Ending calls 9 Receiving calls 9 Secrecy 9 Redial last number 10 Earpiece volume 10 Paging the handset 10 Quickdial 11

shared quickdials 11 personal quickdials 11 storing quickdials 11 to dial a quickdial number 12 to edit a quickdial memor y number 12 to view a quickdial memor y number 12

Page 64

deleting all 27 pause 27

Remote access

Security code, setting 28 Operating 29 Quick guide 31

Optional settings

Handset ringer, on/of f 32 Dial delay 32 Handset ringer volume 33 Handset ringer melody 33 Base station ringer volume 33 Base station ringer melody 34 Keypad beeps, on/of f 34 Backlit display, on/of f 34 Resetting base station to original settings 35 Resetting handset to original settings 35

Additional features

Keypad guard, on/of f 36 Emergency numbers 36

dialling 36 entering 37 viewing 37

editing 37 Headsets, connecting 38 PIN code 38

Select Services

Call Waiting 39 Call Diversion 39

setting 39

cancelling 40

checking 40 Three Way Calling 41 Friends and Family 41

Call My Bill 41 Editing Select Ser vice numbers 42

Using additional handsets

Registering an additional handset 43 De-registering your handset 44 Intercom calls 45 Making and receiving external calls while on an intercom call 45 Making and receiving intercom calls while on an external call 46 Transfer ring calls 47 Putting calls on hold 47

Operating with additional base stations

Registering handsets 48 Automatic connection to Dif ferent base stations 48 Using a specific base station 48 At home and at the of fice 49

Connecting to a switchboard

Ear th recall 50 Time break recall 50

Wall-mounting 8, 51

Maintenance

Ser vice 52 Returning your Synergy 1500 52

Help

Emergency calls 53

Technical information 56

Technical specification 57

Page 65

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

Offices in Europe, North America, Japan and Asia Pacific.

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.

© British Telecommunications plc 1998. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in China. Synergy 1500 Issue 1 (10/98) 7. Designed by The Art & Design Par tnership Limited.