Brother TD4420TNZU2 Quick Start Guide

User's Guide TD-4420TN/4520TN

ENG

TD-4420TN/4520TN

User's Guide (English)

Version 01

The copyright in this manual, the software, and firmware in the printer described

CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold

Condensed font is under license from the Monotype Corporation.

All other trademarks are the property of their respective owners.

Any trade names and product names of companies appearing on Brother

products, related documents and any other materials are all trademarks or

registered trademarks of those respective companies.

Information in this document is subject to change without notice and does not

represent a commitment on the part of the company. No part of this manual may

be reproduced or transmitted in any form or by any means, for any purpose other

than the purchaser’s personal use, without the expressed written permission of

the company.

1. Introduction ............................................................................................................ 1

1.1 Product Introduction ......................................................................................... 1

1.2 Product Features .............................................................................................. 2

1.2.1 Standard Features ............................................................................... 2

1.2.2 Optional Features ................................................................................ 3

1.3 General Specifications ..................................................................................... 3

1.4 Print Specifications ........................................................................................... 3

1.5 Ribbon Specifications ....................................................................................... 4

1.6 Media Specifications ........................................................................................ 4

2. Operations Overview .............................................................................................. 5

2.1 Unpack the printer and check the components ................................................ 5

2.2 Printer Overview ............................................................................................... 6

2.2.1 Front View ............................................................................................ 6

2.2.2 Interior View ......................................................................................... 7

2.2.3 Rear View ............................................................................................ 8

3. Setup ...................................................................................................................... 9

3.1 Setting up the Printer ........................................................................................ 9

3.2 Loading the Ribbon ........................................................................................ 10

3.3 Loading the Media .......................................................................................... 14

3.3.1 Loading the Label Rolls ..................................................................... 14

3.3.2 External Label Roll Mount Installation (Optional) ............................... 18

3.3.3 Loading the Media in Cutter mode (Dealers only) ............................. 20

3.3.4 Loading the Media in Peel-off Mode (Dealers only) ........................... 22

4. The LED Indicator and Feed/Pause Button Functions ......................................... 25

4.1 The LED Indicator .......................................................................................... 25

4.2 The Feed/Pause Button Functions ................................................................. 25

4.3 Power-on Utilities ........................................................................................... 25

4.3.1 Ribbon and Gap/Black Mark Sensors Calibration .............................. 26

4.3.2 Gap/Black Mark Sensor Calibration, Self-Test, and Entering Dump

Mode .................................................................................................. 27

4.3.3 Printer Initialization ............................................................................. 30

4.3.4 Media Sensor Calibration (For the Black Mark Sensor) ..................... 31

4.3.5 Media Sensor Calibration (For the Gap Sensor) ................................ 32

4.3.6 Skip the AUTO.BAS program ............................................................ 32

iii

5. BPM (Brother Printer Management Tool) ............................................................. 33

5.1 Start the BPM ................................................................................................. 33

5.2 Printer Function .............................................................................................. 34

5.3 Calibrating the Media Sensor using the BPM ................................................. 35

5.3.1 Auto Calibration ................................................................................. 35

6. Troubleshooting ................................................................................................... 36

7. Maintenance ......................................................................................................... 38

1. Introduction

1.1 Product Introduction

The sleek design of the TD-4420TN/4520TN label printer can handle up to 984 ft. (300 m) of

ribbon and label rolls. Its internal 5” (127 mm) label capacity can be further expanded with an

external label roll mount to handle 8” (203.2 mm) rolls, designed for industrial label printers.

The printer's movable Black Mark Sensor is compatible with a wide range of label media.

The printer uses its high-performance, high-quality, built-in Monotype Imaging

engine with the CG Triumvirate Bold Condensed smooth scalable font. It also provides a choice

of eight different sizes of the alphanumeric bitmap font. The printer's flexible firmware design

allows the user to download additional TrueType fonts from a computer to print custom labels.

It also supports most of the standard barcode formats and can print fonts and barcodes in four

directions.

TrueType font

• For more information about printing labels, see your labelling software's documentation.

• For more information about writing custom programs, see the FBPL Command Reference

Manual.

1.2 Product Features

1.2.1 Standard Features

 Thermal transfer printing

 Direct thermal printing

 Gap Sensor

 Fully movable reflective Black Mark Sensor

 Ribbon Sensor

 Head Open Sensor

 USB 2.0 (Hi-Speed)

 64 MB DRAM memory

 128 MB Flash memory

 RTC

 BUZZER

 Feed/Pause Button

 Three-color LED Indicator

 Standard industry emulation (including the Eltron

and Zebra® languages)

 8 built-in alphanumeric bitmap fonts

 Fonts and barcodes can be printed in four directions (0°, 90°, 180°, 270°)

 Internal Monotype Imaging

TrueType font engine with CG Triumvirate Bold Condensed

scalable font

 Downloadable fonts (from a computer)

 Downloadable firmware upgrades

 Text, barcode, graphics/image printing (See the FBPL Command Reference Manual for

the supported codes.)

Supported barcodes

 1D barcodes

Code128UCC, Code128 subsets A/B/C, EAN128, Interleaved 2 of 5, Interleaved 2 of

5 with check digit, Code39, Code39 with check digit, Code93, EAN13, EAN8, UPCA,

UPCE, EAN and UPC 2 (5) digits add-on, Codabar, Postnet, MSI, MSI with check digit,

PLESSEY, China Post, ITF14, Code11, TELEPEN, TELEPENN, PLANET, Code49,

Deutsche Post Identcode, Deutsche Post Leitcode, LOGMARS

 2D barcodes

GS1 DataBar, GS1 DataMatrix, Maxicode, AZTEC, PDF417, QR Code, Micro PDF 417

Supported image formats

BITMAP, BMP, PCX (Max. 256 colors graphics)

Supported Protocols

Ethernet

ARP, MAC, BOOTP, DHCP, DNS, WINS, FTP SERVER, HTTP server, SNTP client,

SMTP client, SNMP V1, Telnet, LPR/LPD, RAW 9100, IPV4, ICMP, IGMP, TCP, UDP

1.2.2 Optional Features

Feature

External Media Roll Mount with 3” (76.2 mm) Core Label Spindle (8.4” (213.4 mm)

outer diameter)

Label Peeler

Regular Full/Partial Cutter (Guillotine cutter)

Paper thickness: From 2.36 mil to 7.48 mil (from 0.06 mm to 0.19 mm)

User Dealer

1.3 General Specifications

Dimensions 8.03” (W) × 6.99” (H) × 11.02” (L) (204 mm (W) × 177.5 mm (H) × 280 mm (L))

Weight 2.5 kg

Power Supply

Environment Operating temperature: Between 41˚F and 104˚F (between 5˚C and 40˚C)

Input: AC 100 V - 240 V, 1.5 A, 50 Hz - 60 Hz

Output: DC 24 V, 2.5 A, 60 W, LPS

Operating humidity: Between 25% and 85% (without condensation)

Storage temperature: Between -40˚F and 140˚F (between -40˚C and 60˚C)

Storage humidity: Between 10% and 90% (without condensation)

1.4 Print Specifications

Print Specifications

Print Resolution 203 dots/inch

Printing Technology Thermal transfer and direct thermal

Print Size

(width × length)

Print Speed

(inches per second)

Print Speed for Label Peeler Mode Up to 3 ips

TD-4420TN

(203 dpi model)

(8 dots/mm)

0.125 mm × 0.125 mm

(1 mm = 8 dots)

Up to 6 ips Up to 5 ips

TD-4520TN

(300 dpi model)

300 dots/inch

(12 dots/mm)

0.084 mm × 0.084 mm

(1 mm = 11.8 dots)

Maximum Print Width 4.25” (108 mm) 4.16” (105.7 mm)

Maximum Print Length 1000” (25,400 mm) 450” (11,430 mm)

1.5 Ribbon Specifications

Ribbon Diameter 1” (25.4 mm) core: Max. 2.63” (67 mm)

0.5” (12.7 mm) core: Max. 1.57” (40 mm)

Ribbon Length 1” (25.4 mm) inner core: 984 ft (300 m)

0.5” (12.7 mm) inner core: 360 ft (110 m)

Ribbon Core Diameter 0.5” (12.7 mm) and 1” (25.4 mm)

Ribbon Width Between 1.57” and 4.33” (between 40 mm and 110 mm) (with

the 4.33” (110 mm) paper core and notches on both sides)

Ribbon Wound Type Outside wound

1.6 Media Specifications

Label Roll Capacity (Outer

Diameter)

Media Type Continuous, die-cut, black mark, fan-fold, notch

Media Wound Type Outside wound

Media Width Between 0.79” and 4.40” (between 20 mm and 112 mm)

Media Thickness Between 2.36 mil and 7.48 mil (between 0.06 mm and

Media Core Diameter 1” (25.4 mm) and 1.5” (38 mm)

Label Length From 0.2” (5 mm) to the max. print length

Label Length (Label Peeler mode) Between 1” and 6” (between 25.4 mm and 152.4 mm)

Label Length (Cutter mode) From 1” (25.4 mm) to the max. print length

Gap Height Min. 0.09” (2 mm)

Black Mark Height Min. 0.09” (2 mm)

Black Mark Width Min. 0.31” (8 mm)

Max. 5” (127 mm)

0.19 mm)

2. Operations Overview

1 2 3 4 5 6 7

2.1 Unpack the printer and check the components

Note

Keep the packaging materials in case you need to ship the printer.

The components included in the box:

1. Printer Unit

2. 1” (25.4 mm) Ribbon Paper Core

3. Two 1” (25.4 mm) Ribbon Spindles for the 984 ft (300 m) ribbon

4. Power Cord

5. External Universal Switching Power Supply

6. USB Interface Cable

7. Quick Setup Guide

If any components are missing, contact the product manufacturer's customer service or your

local dealer.

2.2 Printer Overview

2.2.1 Front View

1. LED Indicator

2. Feed/Pause Button

3. Roll Compartment Cover Open Tab

4. Label Output Slot

2.2.2 Interior View

OPEN

1. Roll Compartment Cover 8. Platen Roller

2. Ribbon Supply Spindle 9. Black Mark Sensor

3. Ribbon Supply Hub 10. Gap Sensor

4. Ribbon Rewind Hub 11. Media Guide Tips

5. Ribbon Rewind Spindle 12. Media Guide Hub

6. Print Head Release Button 13. Print Head

7. Roll Guides

WARNING

DO NOT touch rotating parts. There is a risk of injury if your finger is caught in the

rotating gear. Turn off the product before touching the mechanism.

2.2.3 Rear View

2 3 6 5 4

1. Power Switch

2. Power Port

3. USB Port (USB 2.0/Hi-Speed mode)

4. USB Host Port

5. RS-232 Serial Port

6. Ethernet Port

Note

Some features are not available depending on the model. For more information, see the product

specification.

3. Setup

3.1 Setting up the Printer

Note

 Before you plug the Power Cord into the Power Port, make sure the printer's Power Switch

is in the OFF position.

 Some features are not available depending on the model. For more information, see the

product specification.

1. Place the printer on a flat, secure surface.

2. Plug the Power Cord into the Power Port at the rear of the printer. Then, plug the other end

into the AC power outlet (electrical socket).

3. Connect the printer to the computer with the provided USB cable.

4. Push the “-” side of the Power Switch to turn on the printer.

3.2 Loading the Ribbon

R L L

1. Open the Roll Compartment Cover by

pressing the tabs located on each side of

the printer.

2. Insert the Ribbon Rewind Spindle into

the Paper Core in the direction shown in

the illustrations.

3. First, insert the right side of the Ribbon

Rewind Spindle (marked “R”) into the

Ribbon Supply Hub. Then, insert the left

side of the Ribbon Rewind Spindle into

the hole on the left side of the Ribbon

Rewind Hub.

Note

Alternatively, you can use a 0.5” (12.7 mm)

or 1” (25.4 mm) ribbon roll with notches on

both sides. Insert it into the Ribbon Rewind

Hub directly.

+ 30 hidden pages

Brother TD4420TNZU2 Quick Start Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1. Introduction

1.1 Product Introduction

1.2 Product Features

1.2.1 Standard Features

1.2.2 Optional Features

1.3 General Specifications

1.4 Print Specifications

1.5 Ribbon Specifications

1.6 Media Specifications

2. Operations Overview

2.1 Unpack the printer and check the components

2.2 Printer Overview

2.2.1 Front View

2.2.2 Interior View

2.2.3 Rear View

3. Setup

3.1 Setting up the Printer

3.2 Loading the Ribbon