Brother SHB6102 User Manual

NETWORK
USER’S GUIDE

Internet Fax
and Windows®

Internet
Printing

The Brother Solutions Center (http://solutions.brother.com)
is your one stop resource for all your printing needs.
Download the latest drivers and utilities for your machine,
read FAQs and troubleshooting tips.

Version 0

Definitions of warnings, cautions, and notes

We use the following icon throughout this User’s Guide:

Notes tell you how you should respond to a situation that may arise or give tips about how the
operation works with other features.

Trademarks

Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother
Industries, Ltd.

UNIX is a registered trademark of The Open Group.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

All other terms, brand and product names mentioned in this User’s Guide are registered trademarks or
trademarks of their respective companies.

Compilation and publication notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
latest product’s descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publication.

©2006 Brother Industries Ltd.

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IMPORTANT NOTE:

 This product is approved for use in the country of purchase only. Do not use this product outside the

country of purchase as it may violate the wireless telecommunication and power regulations of that
country.

 Windows

Edition and Windows
for more information on Windows

For technical and operational assistance, you must call the country where you purchased the machine. Calls
must be made from within that country.

®

XP in this document represents Windows® XP Professional, Windows® XP Professional x64

®

XP Home Edition. Go to the Brother Solutions Center ( http://solutions.brother.com)

®

XP Professional x64 Edition support.

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Table of Contents

1 Internet FAX 1

Overview....................................................................................................................................................1

Getting Connected...............................................................................................................................1

Control Panel Key Functions ...............................................................................................................2

Sending an Internet Fax ......................................................................................................................2

Receiving an E-mail or Internet Fax ...................................................................................................3

Receiving an Internet Fax to a PC.......................................................................................................3

Forwarding Received E-mail and Fax Messages ................................................................................4

TX Verification Mail..............................................................................................................................4

Setup Mail (TX)....................................................................................................................................4

Setup Mail (RX) ...................................................................................................................................5

Error mail .............................................................................................................................................5

Relay Broadcasting .............................................................................................................................5

Important information on Internet Fax .................................................................................................7

2 Windows® Internet printing 8

Internet Printing Installation .......................................................................................................................8

Overview..............................................................................................................................................8

Brother Internet Print General Information ..........................................................................................8

Brother Internet Print: Configuring the Brother Print Server ................................................................9

Brother Internet Print: Using the BRAdmin Professional utility to Configure the Print Server .............9

Brother Internet Print: Installing the BIP software on Windows

Professional x64 Edition ................................................................................................................10

Adding a Second Brother Internet Port..............................................................................................12

Other sources of information ...................................................................................................................12

®

98/98SE/Me/2000/XP/XP

3 Control panel setup 13

LAN menu................................................................................................................................................13

Setup TCP/IP.....................................................................................................................................13

Setup Internet ....................................................................................................................................19

Setup Mail RX....................................................................................................................................21

Setup Mail TX ....................................................................................................................................22

Setup Relay .......................................................................................................................................24

Setup Misc.........................................................................................................................................25

Scan to E-mail (E-mail server)...........................................................................................................27

Printing the Network Configuration List ...................................................................................................27

Restoring the network settings to factory default.....................................................................................28

A Appendix A 29

Entering text ............................................................................................................................................29

B Index 30

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1

Internet FAX 1

Overview 1

Internet Faxing (I-Fax) allows you to send and receive FAX documents using the Internet as the transport
mechanism. Documents are transmitted in E-mail messages as attached TIFF-F files. This means that PC’s
are also able to receive and send documents, providing that the PC has as an application that can generate

and view TIFF-F files, you can use Microsoft
via the machine will automatically be converted into a TIFF-F format. If you wish to send and receive
messages to and from your machine, your mail application on the PC must be able to support the MIME
format.

E-mail

Internet

®

Imaging or a TIFF-F viewer application. Any documents sent

Relay Fax
(G3 TX)

1

Internet

E-mail

Intenet Fax

Note

I-Fax is available in Black & White only.

Relay E-mail

Getting Connected 1

Before sending or receiving an Internet Fax you must configure your Brother machine to communicate with
your network and mail server. You must ensure the following: a correctly configured IP address for your
machine, an E-mail address for your machine, the mail server(s) IP address, mailbox name and password for
your Brother machine. If you are unsure of any of these items, please contact your systems Administrator.
For details of how to configure this information, see Setup Internet on page 19.

1

Internet FAX

Control Panel Key Functions 1

Search/Speed Dial + 1 1

Used to change input mode. You can use Dial Pad keys as Standard alphabet character key(26 letters), as
well as @. space ! “ # % & ’ () + / : ; < > = ? [ ] ^ - $ , _ and Numbers.

1

Search/Speed Dial + 3

To change between upper case and lower case for entering the E-mail/ I-Fax address.

d or c

Moves the LCD cursor to the left or right when you enter text.

OK

Used to store multiple numbers.

Start

Begins transmitting the document.

Stop/Exit

Deletes entered data and stops the scanning or transmitting process.

Search/Speed Dial

These functions work the same way as with conventional machine’s. However, please note that you cannot
use chain dialling for E-mail addresses.

Search/Speed Dial + Mono Start

1

1

1

1

1

1

1

Used to receive E-mail from the POP3 server manually.

Note

Search/Speed-Dial functions work the same way as with conventional machine’s. However, please note

that you cannot use chain dialling for E-mail addresses.

Sending an Internet Fax 1

Sending an Internet Fax is the same as sending a normal Fax. If you have already programmed the
addresses of the destination Internet Fax machines as Speed-Dial locations, you can send the Internet Fax
by loading the document into the machine, use the Fax Resolution key to set the preferred resolution and
select a Speed-Dial number and pressing Mono Start.

If you wish to manually enter the Internet Fax Address load the document into the machine and press
Search/Speed Dial and 1 simultaneously to change into the “alphabet” dialling mode.

To manually enter the Internet Fax address, see Entering text on page 29.

2

Internet FAX

If you specify more than 16 characters, the LCD panel will scroll the name to the left character by character.
You can enter up to 60 characters.

a Press Mono Start to send the document.

After the document is scanned, it is transmitted to the Recipient Internet Fax Machine automatically via
your SMTP server. You can cancel the send operation by pressing the Stop/Exit button during scanning.
After the transmission has finished, the machine will return to standby mode. See
Setup Internet on page 19

Some E-mail servers do not allow you to send large E-mail documents (the System Administrator will
often place a limit on the maximum E-mail size). You can enable the Limit Size of the Sent Mail feature
(See Size Limit on page 23). The machine will display Out of Memory when trying to send E-mail
documents over 1Mbyte in size. The document will not be sent and an error report will be printed. The
document you are sending should be separated into smaller documents that will be accepted by the mail
server. You can turn on this feature through the LAN function menu.

Receiving an E-mail or Internet Fax 1

1

There are 2 ways you can receive E-mail messages:

 POP3 receiving at regular intervals

 POP3 receiving (manually initiated)

Using POP3 receiving the machine must poll the E-mail server to receive the print jobs (See
Setup Internet on page 19). This polling can occur at set intervals (for example, you can configure the
machine to poll the E-mail server at 10 minute intervals, see Poll Frequency on page 21) or you can manually
poll the server by pressing the Search/Speed Dial + Mono Start button.

If your machine starts to receive E-mail print jobs, the LCD panel will reflect this activity. For example, you
will see Receiving on the LCD panel followed by “xx E-mail(S)”. If you press the Search/Speed Dial +
Mono Start button to manually poll the E-mail server for E-mail print jobs and there are no mail documents
waiting to be printed, the machine will display No Mail on the LCD panel for two seconds.

If your machine is out of paper when receiving data, the received data will be held in the machine's memory.
To print this data, press Mono Start after paper is re-inserted into the machine. (For Chinese machines,
Memory receive must be switched “ON”.)

If the received mail is not in a plain text format or an attached file is not in the TIFF-F format, the following
error message will be printed: ATTACHED FILE FORMAT NOT SUPPORTED. FILE NAME:XXXXXX.doc. If
the received mail is too large, the following error message will be printed: E-MAIL FILE TOO LARGE. If Delete
POP Receive Error Mail is On (default) then error mail is automatically deleted from the E-mail Server (See
Del Error Mail on page 22).

Receiving an Internet Fax to a PC 1

When a PC receives an Internet Fax document, the document is attached to a mail message that informs the
PC that it has received a document from an Internet Fax. This is notified in the Subject field of the received
mail message (See Sender Subject on page 22).

3

Internet FAX

If the PC to which you wish to send a document is not running Windows® 98/98SE/Me/2000/XP/XP
Professional x64 Edition operating system, please inform the PC's owner that they must install some software
that can view TIFF-F files.

You can use “Microsoft

®

Imaging” that is supplied with Windows® 98/Me/2000 and Windows “Picture and

Fax Viewer” with WIndows XP/XP Professional x64 Edition.

Forwarding Received E-mail and Fax Messages 1

You can forward received E-mail or standard fax messages to another E-mail address or fax machine.
Received messages can be forwarded via E-mail to a PC or Internet Fax. They can also be forwarded via
standard phone lines to another machine.

The setting can be enabled through the the machine’s control panel. The steps for configuring Fax Forward
can be found in the User’s Guide supplied with your machine.

Please see the User’s Guide included with the machine to check that this feature is supported.

TX Verification Mail 1

1

Transmission Verification Mail supports two separate functions. Verification Mail for sending allows you
request notification from the receiving station that the I-Fax or E-mail was received and processed.
Verification Mail for receiving allows you to transmit a default report back to the sending station after
successfully receiving and processing an I-Fax or E-mail.

To use this feature you must set the Notification option within the Setup Mail RX and Setup Mail TX
options.

Setup Mail (TX) 1

You can set the Notification option in the Setup Mail TX option to either ON or OFF. When switched to ON
an additional field of information is sent with the image data. This field is named MDN (See
Notification on page 23).

MDN

Mail Disposition Notification - This field requests the status of the I-Fax / E-mail message after delivery
through the SMTP (Simple Mail Transfer Protocol) transport system. Once the message has arrived at the
Receiving station this data is used when the machine or user reads or prints the received I-Fax or E-mail. For
example, if the message is opened for reading or is printed the receiving station sends back a notification to
the original sending machine or user.

The receiving station must support the MDN field in order to be able to send a notification report, otherwise
the request will be ignored.

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4

Internet FAX

Setup Mail (RX) 1

There are three possible settings for this option ON/MDN/OFF.

 Receive Notification “ON”

When switched to “ON” a fixed message is sent back to the sending station to indicate successful
reception and processing of the message. These fixed messages depend on the operation requested by
the sending station.

Report messages consist of

SUCCESS : Received From <mail address>

 Receive Notification “MDN”

When switched to “MDN” a report as described above is sent back to the sending station if the originating
station sent the “MDN” field to request confirmation.

 Receive Notification “OFF”

OFF - Switches all forms of receive notification OFF, no messages are send back to the sending station
regardless of the request (See Notification on page 22).

Error mail 1

If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message back
to the machine and the error message will be printed. If there is an error while receiving mail, an error
message will be printed (Example: “The message being sent to the machine was not in a TIFF-F format.”).

1

Relay Broadcasting 1

This function allows the Brother machine to receive a document over the Internet, and then relay it to other
fax machines through conventional telephone lines (See Setup Relay on page 24).

If you wish to use your machine as a relay broadcast device, you must specify the domain name that you trust
at the machine, in other words, the portion of the domain after the ‘@’ sign (See Relay Domain on page 24).

A trusted domain refers to the E-mail address. For example, if the other party’s address is [e-mail],
then we identify the domain as brother.com. If the E-mail address is [e-mail], then we identify the
domain as brother.co.uk.

Use care in selecting a trusted domain since any user on a trusted domain will be able to send a Relay
Broadcast. You can register up to 5 domain names.

Relay Broadcast can support the relay of a document up to a maximum of 48 fax machines through
conventional telephone lines.

5

Internet FAX

Relay Broadcast from a machine 1

[e-mail]

Internet

[e-mail](fax#[phone])

[e-mail]

In this example, your machine has an E-mail address of [e-mail], you wish to send a document
from this machine to another machine in England with an E-mail address of [e-mail], this
machine will then forward the document to a standard fax machine using a conventional telephone line. If
your E-mail address is [e-mail], you must configure a trusted domain name of brother.com on the
machine in England that will broadcast the document to the conventional fax machine. If you do not enter the
domain name information, then the machine in the middle (the machine that will broadcast the document) will
not trust any internet jobs that it receives from the machine in the @brother.com domain.

After the trusted domain is set you can send the document from your machine [I.E. [e-mail]] by
entering the E-mail address of the machine [I.E. [e-mail]] that will forward the document
followed by the phone number of the fax that will receive the document. The following is an example of how
to enter the E-mail address and phone number.

[e-mail] (fax#[phone])

123456789

1

Fax Phone Number

E-mail address

The word "fax#" must be
included with the phone
number inside the parenthesis.

Sending to multiple phone numbers: 1

If you want to have the document relayed to more than one standard fax machine the address can be entered
using the following method:

a Enter the phone number of the first Fax machine [e-mail](Fax#123).
b Press OK.
c Enter the phone number of the second Fax machine [e-mail](Fax#456).
d Press Mono Start.

6

Internet FAX

Relay Broadcast from a PC 1

Your PC

Internet

[e-mail] (fax#[phone])

You can also send E-mail from your PC and have it relayed to a conventional FAX machine. The method of
entering the phone number of the conventional FAX machine that will receive the relayed E-mail will vary
depending on the mail application you are using. The following are some examples of different mail
applications:

Some E-mail applications do not support sending to multiple phone numbers. If your E-mail application
cannot support multiple phone numbers you will only be able to relay to one Fax machine at a time.

Enter the address of the relay machine and phone number of the FAX in the “TO” box using the same method
used when sending from a machine.

[e-mail](fax#[phone])

[e-mail]

123456789

1

Outlook 97/98/2000/2002/2003: 1

The address information must be entered into the address book as follows:

 Name: fax#[phone]

 E-mail Address: [e-mail]

Important information on Internet Fax 1

Internet Fax Communication on a LAN system is basically the same as communication via E-mail; however,
it is different from Fax communication using standard phone lines. The following is important information for
using Internet Fax:

 Factors such as the receiver’s location, structure of the LAN system, and how busy the circuit (such as the

internet) is, may cause the system to take a long time to send back an error mail. (normally 20 sec. to 30
sec.).

 In the case of transmission through the Internet, due to its low level of security, we recommend that you

use standard phone lines to send confidential documents.

 If the receiver’s mail system is not compatible with the MIME format, you cannot transmit a document to

the receiver. Depending on receiver’s server, there may be some cases in which the error mail will not be
sent back.

 If the size of a document’s image data is huge, there is a possibility of unsuccessful transmission.

 You cannot change the font and character size of Internet mail that you receive.

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